Installation Guide for Models 100S and 100SW
Notice to Users ©2002 2Wire, Inc. All rights reserved. This manual in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. 2WIRE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION, IN NO EVENT SHALL 2WIRE, INC.
Contents Networking Technology Overview Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The HomePortal Indicator Lights HomePortal indicator and status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Diagnosing connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 POWER indicator light is not lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Networking Technology Overview A home network consists of two or more computers that have been connected so they can “talk” with each other. Individual users can now connect to Web servers worldwide through the Internet, a global computer network. A home network enables computer users in a household to share one Internet connection, share files without trading disks, and share peripherals such as printers and external drives. Several technologies are available to connect or “network” computers.
Home Phoneline Networking (HomePNA) The HomePortal supports the HomePNA (Home Phoneline Networking Alliance) protocol. Home phoneline networking uses HomePNA technology to allow you to connect computers in different rooms using your home’s existing telephone wiring. To create a home phoneline network, you need either a PCI HomePNA card installed into your computer or an external HomePNA adapter. These devices make it possible to connect each additional computer through the phoneline.
Step 1 Getting Started First: Locate your HomePortal key code Find the Before You Start page included in your HomePortal package. This insert will help you determine the key code that you will need to install the HomePortal residential gateway on your first computer.
System Requirements • At least 32 MB of RAM • At least one computer with CD-ROM • 5 MB of available hard disk space for 2Wire HomePortal software • Windows 98, 98SE, Windows ME, Windows NT 4.0 with Service Pack 6, Windows 2000, Windows XP, or Mac OS 8.6 or higher • Network interface card(s) appropriate to your HomePortal model.
Step 2 Connect Your First Computer to the HomePortal Choose a computer and connection type The first computer you connect to your home network is used to configure the HomePortal residential gateway for proper operation. Choose one of the following methods to connect your first computer to the HomePortal. Save and close all open programs before you begin connecting your HomePortal. Connection Type Go to... Ethernet Requires: A computer with an Ethernet port.
Ethernet Connection Requires a computer with an Ethernet port 1. Connect the Ethernet cable from your broadband modem to the BROADBAND MODEM port on the HomePortal. 2. Connect the provided Ethernet cable from your computer to the LOCAL ETHERNET port on the HomePortal. 3. Connect the provided AC power adapter from the HomePortal’s POWER port to an electrical outlet.The green POWER light on the front of the HomePortal should come on. 4.
USB Connection Requires a Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer with an available USB port Note: In a HomePortal network, only one Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer can be directly connected to the HomePortal via USB. Additional computers may be added to the network using connection options such as home phoneline networking (HomePNA). USB/HomePortal connectivity is not available for Macintosh, Windows 95, Windows 95 B OSR2, or Windows NT. 1.
Install the 2Wire Gateway USB driver Before installing your HomePortal software, you must install the 2Wire Gateway USB driver on your computer. The following screens show the installation under Windows 98SE and may vary somewhat on Windows ME, Windows 2000, and Windows XP. 1. Power on your computer. The Add New Hardware Wizard opens. Click Next to continue. 2. Select Search for best driver for your device and click Next to continue. 3.
4. Select The updated driver and click Next. 5. Click Next. Note: If asked to insert your Windows CD, please do so and follow the onscreen instructions. If you don’t have your Windows CD handy, look for the Windows.cab files in the locations listed below: C:\WINDOWS\options\cab C:\WINDOWS C:\WINDOWS\system C:\Win98 6. Click Finish. 7. Remove the CD from the CD-ROM tray, then click Yes to restart your computer.
Check your connections With your computer completely started, verify the POWER and HOME NETWORK indicator lights on the front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22. The BROADBAND LINK indicator light will not turn green until the HomePortal software has been installed and an Internet connection has been established. Continue from here to Step 3 “Install the HomePortal Software” on page 15.
3. Connect the provided AC power adapter from the HomePortal’s POWER port to an electrical outlet. The green POWER light on the front of the HomePortal should come on. 4. Connect the remaining cable from the broadband modem to your broadband service (cable or DSL wall jack). 5. Install your HomePNA adapter according to the manufacturer’s instructions. Note: If you are installing a phoneline filter, it must be installed directly between the telephone and the wall jack, as shown in the diagram.
Network with Ethernet Hub or Switch Computer has Ethernet adapter and you are using an Ethernet hub or switch Note: The HomePortal has an auto-crossover port. You do not need to use a special crossover cable or make any changes to the configuration of your HomePortal, Ethernet hub, or switch. The HomePortal will establish the type of port needed during setup. 1. Connect the Ethernet cable from your broadband modem to the BROADBAND MODEM port on the HomePortal. 2.
IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make sure that your modem is powered on before proceeding. Check your connections With your computer completely started, verify the POWER and HOME NETWORK indicator lights on the front of the HomePortal are green. If they are not, see “Diagnosing connection problems” on page 22.
during setup, but you will need to install the driver. See Appendix A for detailed installation instructions. If you are NOT using a 2Wire wireless adapter, you will need to manually configure your adapter of choice to communicate with the HomePortal BEFORE installing the HomePortal software. See Appendix B for detailed configuration instructions. IMPORTANT: Don’t forget to reboot your cable or DSL modem after new connections are made and make sure that your modem is powered on before proceeding.
Step 3 Install the HomePortal Software Before installing the HomePortal software, it is very important that you locate your HomePortal key code and disable any conflicting applications such as firewall and fileand printer-sharing applications. See Step 1, “Getting Started.” Installing the HomePortal Setup Wizard on Windows PCs Note: Close all programs before running the HomePortal Setup Wizard.
Installing the HomePortal Setup Wizard on Macintosh computers IMPORTANT: If your Macintosh does not have a current Web browser, you must install one before installing the HomePortal software. To install a browser, drag the folder from the HomePortal Setup Wizard CD to your Macintosh hard drive, double-click the browser icon, then follow the onscreen instructions. Note: Close all programs before running the HomePortal Setup Wizard. 1.
Step 4 Add Computers to the Network Choose a computer and connection type After your first computer is connected to the HomePortal residential gateway and your Internet connection has been established, it is time to connect the other computers to the network. Use any or all of the following methods to connect additional computers to your network. Connection Type Go to... USB Requires: A Windows 98, 98 SE, ME, Windows 2000, or Windows XP computer with an available USB port.
USB Connection Requires a Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer with an available USB port Note: In a HomePortal network, only one Windows 98, 98 SE, Windows ME, Windows 2000, or Windows XP computer can be directly connected to the HomePortal residential gateway using the USB connection. Additional computers may be added to the network using connection options such as Ethernet.
Home Phoneline Networking (HomePNA) Connection Requires a computer with a HomePNA port or an external HomePNA adapter Computers connected with HomePNA access the Internet connection on the HomePortal residential gateway and other computers on the network using existing telephone wiring. You will need one adapter for each computer that you are connecting through HomePNA. If your computer does not have a HomePNA port, you must install a PCI HomePNA adapter or an external HomePNA adapter.
Wireless Connection Model 100SW only Requires a computer with 802.11b wireless adapter installed Note: If you use a 2Wire wireless adapter for wireless networking, the HomePortal Setup Wizard software automatically configures it to communicate with the HomePortal during setup, but you will need to install the driver. See Appendix A for detailed installation instructions.
The HomePortal Indicator Lights HomePortal indicator and status lights The HomePortal has three indicator lights that can be used to diagnose installation and connection problems. The following tables describe how to interpret the POWER, BROADBAND LINK, and HOME NETWORK lights. Power light Operating state OFF The HomePortal is not getting power. Blinking green The HomePortal is booting up. Solid green Power is on. Solid red System error. Contact Technical Support.
Diagnosing connection problems This section describes some connection problems you may encounter with your HomePortal home network and provides suggestions for solving those problems. If the problem you are having is not covered here or in the 2Wire online Help system, or if the suggestions provided do not solve the problem, call your Technical Support provider. POWER indicator light is not lit If the POWER indicator light is not lit, the HomePortal is not getting power: 1.
Appendix A 2Wire Wireless Adapter Installation 2Wire Wireless PC Card The Wireless PC Card is a wireless network card that fits into any standard PC Card Type II slot. A standard Ethernet card requires a cable connection to a hub or a patch panel. Using the Wireless PC Card, you have the same connectivity without the wires. Expanding or redesigning your network is easy, and unlike cabled Ethernet, the Wireless PC Card allows you to roam throughout the network while remaining connected to the LAN.
Installing Drivers For Windows 98SE 1. Power on your computer. The Add New Hardware Wizard opens. Click Next to continue. 2. When the next window opens, select Search for a better driver for your device (Recommended), and click Next. 3. Insert the HomePortal Setup Wizard CD into your CD-ROM drive, uncheck Floppy disk drives, select the CD-ROM drive checkbox, and click Next.
4. Windows locates the best driver for your device. Click Next to continue. 5. After the drivers are copied, click Finish. 6. When the System Setting Change window opens, click Yes to reboot your computer and complete the installation. Installing Drivers For Windows ME 1. Power on your computer and insert the HomePortal Setup Wizard CD into your CDROM drive. 2. When the Add New Hardware Wizard window opens, select Automatic search for a better driver (Recommended), and click Next.
3. After the driver files are copied, click Finish. 4. When the System Settings Change window opens, click Yes to reboot your computer and complete the installation. Installing Drivers For Windows 2000 1. Power on your computer and insert the HomePortal Setup Wizard CD into your CDROM drive. 2. When the Found New Hardware Wizard window opens, click Next to continue. 3. The next window prompts you to install device drivers.
4. When the Locate Driver Files window opens, uncheck Floppy disk drives, select the CDROM drives checkbox, and click Next. 5. When the Driver Files Search Results window opens, click Next. 6. When the Digital Signature Not Found window opens, click Yes to copy the driver files.
7. Click Finish to complete the installation. Installing Drivers For Windows XP 1. Power on your computer and insert the HomePortal Setup Wizard for Windows XP CD into your CD-ROM drive. 2. When the Found New Hardware Wizard window opens, select Install from a list or specific location (Advanced) and click Next to continue. 3. When prompted to choose your search and installation options, ensure that the Search removable media (floppy, CD-ROM) checkbox is selected.
4. If the Hardware Installation window opens, click Continue Anyway to copy the driver files. If the Hardware Installation window does not open, continue to step 5. 5. Click Finish to complete the installation. 6. To manually configure the Windows XP wireless client, refer to Appendix B.
2Wire Wireless USB Adapter The Wireless USB Adapter is a wireless networking device that is connected to a USB port on your computer using a USB cable. Using the Wireless USB Adapter, you can communicate with one or more computers that are equipped with wireless adapters. Where a standard Ethernet card requires a cable connection to a hub or a patch panel, wireless networking provides the same connectivity without the wires.
Installing Drivers For Windows 98SE 1. Power on your computer. The Add New Hardware Wizard opens. Click Next to continue. 2. When the next window opens, select Search for a better driver for your device (Recommended), and click Next. 3. Insert the HomePortal Setup Wizard CD into your CD-ROM drive, uncheck Floppy disk drives, select the CD-ROM drive checkbox, and click Next.
4. Windows locates the best driver for your device. Click Next to continue. 5. After the drivers are copied, click Finish. 6. When the System Setting Change window opens, click Yes to reboot your computer and complete the installation. Installing Drivers For Windows ME 1. Power on your computer and insert the HomePortal Setup Wizard CD into your CDROM drive. 2. When the Add New Hardware Wizard window opens, select Automatic search for a better driver (Recommended), and click Next.
3. After the driver files are copied, click Finish. 4. When the System Settings Change window opens, click Yes to reboot your computer and complete the installation. Installing Drivers For Windows 2000 1. Power on your computer and insert the HomePortal Setup Wizard CD into your CDROM drive. 2. When the Found New Hardware Wizard window opens, click Next to continue. 3. The next window prompts you to install device drivers.
4. When the Locate Driver Files window opens, uncheck Floppy disk drives, select the CDROM drives checkbox, and click Next. 5. When the Driver Files Search Results window opens, click Next. 6. When the Digital Signature Not Found window opens, click Yes to copy the driver files.
7. Click Finish to complete the installation. Installing Drivers For Windows XP 1. Power on your computer and insert the HomePortal Setup Wizard for Windows XP CD into your CD-ROM drive. 2. When the Found New Hardware Wizard window opens, select Install from a list or specific location (Advanced) and click Next to continue. 3. When prompted to choose your search and installation options, ensure that the Search removable media (floppy, CD-ROM) checkbox is selected.
4. If the Hardware Installation window opens, click Continue Anyway to copy the driver files. If the Hardware Installation window does not open, continue to step 5. 5. Click Finish to complete the installation. 6. To manually configure the Windows XP wireless client, refer to Appendix B.
Appendix B Third-party Wireless Adapter Configuration After your 802.11b wireless adapter is installed in your computer, you must configure it to communicate with the HomePortal. This section describes how to configure a variety of third-party wireless Ethernet (IEEE 802.
Agere ORiNOCO PC Card - Silver or Gold Consult the documentation provided with your wireless adapter to install the Agere ORiNOCO PC Card Silver or Gold, then follow these steps: 1. From the Start menu, select Programs > ORiNOCO > Client Manager. The ORiNOCO Client Manager screen appears. 2. From the Actions menu, select Add/Edit Configuration Profile. 3. The Add/Edit Configuration Profile screen appears. 4. To create your profile, click Add. The Edit Configuration screen appears.
6. To identify your network, click Next. The Edit Configuration screen appears. 7. In the Network Name field, enter the word “2WIRE” followed by the last three digits of your HomePortal serial number, located on the bottom of your HomePortal. This is the Wireless Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “2WIRE” in capital letters. 8. Click Next. In the Set Security field, check the Enable Data Security checkbox.
13. In the TCP/IP Behavior field, check the Renew IP Address when selecting this profile checkbox. 14. Click Finish. The following screen appears. 15. Click OK. Cisco Aironet Consult the documentation provided with your wireless adapter to install the Cisco Aironet adapter, then follow these steps: 1. Double-click the Aironet Client Utility icon on your desktop. The Aironet Client Utility screen appears. 2. Click the Profile Manager button. The Profile Manager screen appears. 3. Click Add.
4. In the Profile Management field, enter your profile name. The profile name identifies your wireless profile, and should be no more than 29 characters in length. 5. Click Apply. The 340 Series Properties screen appears. 6. Select the System Parameters tab. In the Client Name field, enter a client name. The client name identifies your PC. 7. In the SSID1 field, enter the word “2WIRE” followed by the last three digits of your HomePortal serial number. This is the Wireless Network Name.
13. Click OK. The Profile Manager screen appears. Your profile name should now appear in the second line of the Profile Management field, indicating that your Cisco adapter is properly configured. 14. Click OK. D-Link Air DWL-650 Consult the documentation provided with your wireless adapter to install the D-Link Air DWL-650, then follow these steps: 1. From the Start menu, select Programs > D-Link DWL-650 Control Utility > Configuration Utility.
2. The D-Link Air DWL-650 Configuration screen appears. 3. Select the Configuration tab. 4. In the Mode field, enter Infrastructure. 5. In the SSID field, enter the word “2WIRE” followed by the last three digits of your HomePortal serial number. This is the Wireless Network Name. The Wireless Network Name is case-sensitive, so it is important that you enter the word “2WIRE” in capital letters. 6. In the Tx Rate pull-down menu, verify that Fully Automatic is selected (this is the default). 7.
Apple AirPort card Note: Requires AirPort client software revision 2.0 or greater. Consult the documentation provided with your wireless adapter to install the Apple AirPort wireless adapter, then follow these steps: 1. From the Apple pull-down menu, select AirPort to open the AirPort dialog box. 2. In the AirPort Network panel, click the Choose Network pull-down menu. 3. Select your wireless network name.
4. In the Password field, enter “$” followed by your ten-digit Wireless Encryption Key, located on the bottom of your HomePortal. 5. Click OK. Other wireless Ethernet adapters Note: The following steps are completed using the configuration program provided with your wireless adapter. If you have not already done so, install the wireless adapter configuration software before continuing. 1. Set the network type to Infrastructure.
1. Right-click the Wireless Network Connection icon, located in the systray. 2. Select View Available Wireless Networks. 3. The Connect to Wireless Network screen appears. In the Available networks field, select your wireless access point. The wireless access point displays as “2WIRE” in all capital letters, followed by the last three digits of the HomePortal serial number (located on the bottom of your HomePortal). 4.
Regulatory Information Declaration of Conformity Trade Name: 2Wire Responsible Party: 2Wire, Inc. Address: 1704 Automation Pkwy. San Jose, CA 95131 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
License Agreement This License Agreement (“Agreement”) is made between 2Wire, Inc. (“2Wire”) and you (“Licensee”). This Agreement includes the terms and conditions and contains, among other things, warranty disclaimers, liability limitations and use limitations. TERMS AND CONDITIONS 1. Grant of License and Restrictions. Subject to all the terms of this Agreement and payment of all fees for the product, 2Wire, Inc.
6. Limitation of Liability.
Limited Hardware Warranty 2Wire warrants to the original owner that the hardware product delivered in this package will be free from material defects and workmanship for one (1) year following the date stated on the receipt evidencing proof of purchase of the product. The warranty does not cover the product if it is damaged in the process of being installed.
5100-000140-000 Rev B
