- LG Software Innovations Two-Way Radio User Manual

Chapter 1 Cisco SDM Express
SDP Troubleshooting Tips
1-46
Cisco SDM Express
OL-7141-04
SDP Troubleshooting Tips
Use this information before enrolling using Secure Device Provisioning (SDP) to
prepare the connection between the router and the certificate server. If you
experience problems enrolling, you can review these tasks to determine where the
problem is.
When SDP is launched, you must minimize the browser window displaying this
help topic so that you can view the SDP web application.
Troubleshooting Tips
These recommendations involve preparations on the local router and on the
Certificate Authority (CA) server. You need to communicate these requirements
to the administrator of the CA server. Ensure the following:
• The local router and the CA server have IP connectivity between each other.
The local router must be able to ping the certificate server successfully, and
the certificate server must be able to successfully ping the local router.
• The CA server administrator uses a web browser that supports JavaScript.
• The CA server administrator has enable privileges on the local router.
• The firewall on the local router will permit traffic to and from the certificate
server.
• If a firewall is configured on the Petitioner and/or on the Registrar, you must
ensure that the Firewall permits HTTP or HTTPS traffic from the PC from
which the SDM /SDP application is invoked.
For more information about SDP, see the following web page:
http://www.cisco.com/en/US/products/sw/iosswrel/ps5207/products_feature_gui
de09186a008028afbd.html#wp1043332