® Web Management User Guide For the SuperStack® II Switch 3900 and Switch 9300 http://www.3com.com/ Part No.
3Com Corporation 5400 Bayfront Plaza Santa Clara, California 95052-8145 Copyright © 1999, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
CONTENTS ABOUT THIS GUIDE Conventions 5 Year 2000 Compliance 1 6 WEB MANAGEMENT OVERVIEW Web Management Overview 8 Browser and Platform Requirements 9 Color Recommendations 9 Browser Support 9 Platform Requirements 10 Embedded Web Management Applications 10 Interface Description 11 WebConsole Tab 13 Configuration Wizard 14 DeviceView Tab 15 About the Device Image 16 Configuring Parameters in DeviceView 17 Selecting Multiple Ports in DeviceView 17 Using Status Logging 18 Performance Tab 20 Using the Perfo
Launching Web Management Applications 25 Managing a Single Device 25 Launching the Form-Specific Help 25 Launching the WebManage Framework 25 Enabling E-mail Notification for Status Log 25 Logging Out 25 2 INSTALLATION AND SETUP Installing Supplemental Tools 27 Windows Installation 27 UNIX Help Installation 28 Setting Up the Form-Specific Help Files 3 29 TROUBLESHOOTING Browser Issues 31 Web Management and Internet Explorer 31 Improving DeviceView 32 Improving DeviceView Download Speed 32 Enabling Stat
ABOUT THIS GUIDE The Web Management software is a suite of HTML-based applications that is shipped with the SuperStack® II Switch 3900 and Switch 9300. This guide describes the software, including an overview and information on installation and setup. This guide is intended for network administrators who are responsible for managing 3Com switching devices with the Web Management tools.
ABOUT THIS GUIDE Table 2 Text Conventions Convention Description Screen displays This typeface represents information as it appears on the screen. Commands The word “command” means that you must enter the command exactly as shown and then press Return or Enter. Commands appear in bold. Example: To remove the IP address, enter the following command: ip interface remove The words “enter” and “type” When you see the word “enter” in this guide, you must type something, and then press Return or Enter.
1 WEB MANAGEMENT OVERVIEW This chapter describes the components in the Web Management suite of applications for the SuperStack® II Switch 3900 and Switch 9300. The chapter covers these topics: ■ Web Management Overview ■ Embedded Web Management Applications ■ Installable Web Management Tools ■ Launching Web Management Applications ■ Logging Out Figure 1 shows the opening Web Management screen.
CHAPTER 1: WEB MANAGEMENT OVERVIEW Web Management Overview The Web Management suite of features consists of embedded Web Management applications and installable tools: ■ Embedded Web Management applications — Use the embedded Web Management applications for most of your device configuration and management tasks. You can manage a single port or device, or, using multiple windows, you can manage multiple devices.
Web Management Overview Browser and Platform Requirements 9 The Web Management suite of applications has certain dependencies, as described in this section. Color Recommendations The minimum graphics capability is SVGA (800x600 resolution). For best performance, use XGA (1024x768 resolution). Browser Support Web Management requires Microsoft Internet Explorer 4.01 or later OR Netscape Navigator 4.03 or later. If you are using Netscape Navigator 4.03 or 4.04, be sure to install the Netscape JDK 1.1 Patch.
CHAPTER 1: WEB MANAGEMENT OVERVIEW Platform Requirements Table 3 lists the platforms that you need for each of the Web Management features.
Embedded Web Management Applications 11 Figure 2 Parts of the Web Management Opening Screen (3900 shown) Tabs panel Menu tree Workspace Interface Description The screen for the embedded Web Management applications is divided into three areas, shown in Figure 2 and described here: ■ Tabs panel — At the top of the Web Management screen, the Tabs panel has four tabs: ■ ■ WebConsole tab — When you select this tab, the menu tree lists folders for the parameters that you can configure for the device to
CHAPTER 1: WEB MANAGEMENT OVERVIEW ■ ■ Performance tab — When you select this tab, the menu tree lists charts that support dynamic monitoring. See “Performance Tab” on page 20 for more details. Help tab — When you select this tab, the menu tree lists the Help configuration form and links to 3Com support sites. When you install the Help files, the links to the Contents and Index for Help become active. (Before you install the Help, these links connect you to the Help configuration form.
Embedded Web Management Applications 13 WebConsole Tab In the WebConsole application, the menu tree of folders contains icons for options that you can change to manage your device. Click an icon to view the related configuration form. Using the WebConsole To modify many of the parameters and attributes on your system, follow these steps: 1 In the menu tree, click the folder of the feature that you want to modify. See the menu tree in Figure 3. Example: Click Ethernet.
CHAPTER 1: WEB MANAGEMENT OVERVIEW Configuration Wizard The WebConsole menu tree also contains an icon called Define Wizard for the Trunk Definition configuration wizard. Use the wizard to create valid configurations, modify attributes and parameters, and prevent common configuration mishaps. See Figure 4. To use the Trunk Definition wizard, click the wizard icon and follow the instructions.
Embedded Web Management Applications DeviceView Tab 15 The DeviceView application actively monitors the device and allows you to configure system and front-panel port parameters in real-time. To use the DeviceView application, click the DeviceView tab on the Web Management opening screen to launch the device image. See Figure 5.
CHAPTER 1: WEB MANAGEMENT OVERVIEW About the Device Image As you move your pointer over the image, a blue border outlines the part of the device image under your pointer. Click an element in the device image in the DeviceView workspace (shown in Figure 5), a configuration form appears below the image. See Figure 6 and “Configuring Parameters in DeviceView” for details.
Embedded Web Management Applications 17 Configuring Parameters in DeviceView To configure a parameter: 1 Click the image of the area that you want to configure: ■ To view and modify system-level parameters, click anywhere along the outline of the chassis image. ■ To view and modify port-level parameters, click the image of one or more ports that you want to configure.
CHAPTER 1: WEB MANAGEMENT OVERVIEW Using Status Logging DeviceView has a Status Log that monitors system and port changes on the device and displays the events in a log. See Figure 7. Figure 7 Status Log in DeviceView (3900 Shown) For Internet Explorer, you may want to follow the instructions to improve Status Logging functionality in “Improving DeviceView” in Chapter 3. You can set the Status Log to monitor the system or the ports in any combination.
Embedded Web Management Applications 19 Figure 8 DeviceView Configuration Form (3900 Shown) 3 In the Status Logging field, select enabled. For information on other options, click Help. 4 Click Apply. 5 In the menu tree, click Status Log and configure the options for e-mailing system or port changes. For information on the options, click Help. To enable e-mail notices, if you have not yet installed the supplemental DeviceView accessories, install them now. See Chapter 2.
CHAPTER 1: WEB MANAGEMENT OVERVIEW Performance Tab You can monitor certain aspects of your network performance with charts of live activity. See the Help for information on choosing options that do not affect network performance. See Chapter 2 for Help installation. Using the Performance Features To launch the dynamic monitoring charts for the Performance monitor: 1 On the Web Management opening screen, select the Performance tab. The menu tree expands to show the Performance charts for Ethernet.
Embedded Web Management Applications 21 To customize your Performance monitoring screen: 1 On the Web Management opening screen, click the Performance tab. The Ethernet menu tree appears. 2 In the menu tree, click the Configuration option. The Web Monitoring configuration form appears. See Figure 9. 3 In the Chart Size field, select the chart size: Large (400 pixels) or Small (200 pixels). 4 Type the refresh rate in this format: Hours:Minutes:Seconds.
CHAPTER 1: WEB MANAGEMENT OVERVIEW Help Tab The fourth tab of the Web Management opening screen contains these links: ■ The Help configuration form — After you install the Help files (see Chapter 2), type the path to the directory in which you installed your Help files. Click Apply to complete the software link. Now you can access Help from each configuration form. When you install the Help, the links to the Help Contents and Help Index become active.
Installable Web Management Tools Using WebManage Framework 23 Use the WebManage Framework to organize the devices that you manage into easily accessible groups. You can also create a folder for each group, as shown in Figure 10 and described next. For best results, first create the folders, then create the link to the devices.
CHAPTER 1: WEB MANAGEMENT OVERVIEW Using the Form-Specific Help Files Each configuration form has a Help button and one or more related Help topics. See Figure 11. Many Help forms have additional links in the Help banner and at the bottom of the page, including a link to the HTML version of the Implementation Guide.
Launching Web Management Applications Launching Web Management Applications 25 Depending on which optional files you decide to install, you can manage a single device, access Help from each form, use WebManage Framework to organize your access to multiple devices, or enable e-mail notification of Status Log events. Managing a Single Device To use the embedded Web Management applications, you need not install any of the optional files.
CHAPTER 1: WEB MANAGEMENT OVERVIEW
2 INSTALLATION AND SETUP This chapter covers installation and set up for the additional tools that you can install on your system: Installing Supplemental Tools Windows Installation ■ Installing Supplemental Tools ■ Setting Up the Form-Specific Help Files Use the file called webmanagv30.exe to launch the wizard that installs some or all of the supplemental tools.
CHAPTER 2: INSTALLATION AND SETUP 3 Double-click the file and follow the instructions in the wizard. Three installation options are provided: ■ Custom — Installs one or more supplemental Web Management components. ■ Help Files Install — Installs only the form-specific Help files for the Web Management embedded forms.
Setting Up the Form-Specific Help Files Setting Up the Form-Specific Help Files 29 To access Help for the system, install the supplemental Help files on your workstation or server using Help Files Install or Typical in the installation wizard. See “Windows Installation” or “UNIX Help Installation” earlier in this chapter. To configure the location of the Help files for the first time: 1 Click the Help tab in the banner of the Web Management start-up screen. The Help Server configuration form appears.
CHAPTER 2: INSTALLATION AND SETUP 4 Click Apply. The system displays a message that indicates that the Help Server has been set properly. 5 To link the form-specific Help to Web Management, select any item in the menu tree on the Web Console opening screen. Then click the Help button on any form. Help is now configured for your system. 6 To access Help, click the Help button on any form, or see Figure 11 on page 24 for the location of links to the Contents list and the Index for the Help system.
3 TROUBLESHOOTING This chapter covers the following topics: ■ Browser Issues ■ Troubleshooting the Web Management Software Browser Issues In addition to the tips in this section, see System Issues and Known Problems for Web Management in the release notes that are shipped with your product, or the Web Management readme file. Web Management and Internet Explorer If you are using Microsoft Internet Explorer, install the latest 4.01 Service Pack 1.
CHAPTER 3: TROUBLESHOOTING Improving DeviceView Certain Status Log options allow you to send e-mail messages regarding system and port status changes to one or more e-mail addresses. To access these e-mail options, install the additional Web Management files and enable Status Logging. See Chapter 2 for information on installing the supplemental files.
Browser Issues 33 Figure 14 Trusted Sites Zone Dialog Box 5 Click the Add Sites button. 6 In the Add this Web site to the zone field, type http:// plus the IP address of the device that you want to manage through Web Management. This information is added in the Web sites field. Clear the Require server verification for all sites in this zone check box when you add device information. 7 When you have added all of the devices that you want to manage, click OK.
CHAPTER 3: TROUBLESHOOTING Figure 15 Security Settings Dialog Box 5 Select Java Custom Settings. The Internet zone dialog box appears (Figure 16).
Troubleshooting the Web Management Software 35 6 Select the Edit Permissions tab. If the options listed under Unsigned Content cannot be configured, verify that you are using the latest version of Internet Explorer. 7 In the Run Unsigned Content choices, click the Enable option button. 8 Click OK to close the Internet zone dialog box. Then click OK to close the Security Settings dialog box. 9 In the Internet Options dialog box, click Apply to apply the setting.
CHAPTER 3: TROUBLESHOOTING If you modify your classpath and do not include the 3Com directories (and possibly if you do not list them before any other directories in your classpath), the Web Management components may fail to run properly. In Windows 95, your CLASSPATH is set in the autoexec.bat file. It usually appears in this format: SET CLASSPATH=C:\3Com; In Windows NT, your CLASSPATH is set through the System icon in the Control Panel.
