User Guide 10/100 PCI Network Interface Cards 3C905CX For Complete PC Management 3C905C For Complete PC Management 3C905B 3C900B http://www.3com.com/ http://www.3com.com/productreg Published September 2001 User guide version 5.4.
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 ■ U.S.A. Copyright © 2001 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
Contents 1 Learning About the NICs 3C905CX-TX-M and 3C905C-TX-M NICs 1 3C905B NICs 2 3C905B-TX NICs 3 3C905B-COMBO NIC 3 3C905B-FX NIC 4 3C900B NICs 5 Remote Wake-Up 6 Remote Wake-Up Cable 6 Multiple NIC Installations and Remote Wake-Up Managed PC Boot Agent (MBA) Software 6 3Com Connection Assistant 7 Desktop Management Interface (DMI) 2.
Verifying Successful Installation 22 Windows XP and Windows 2000 22 Windows Me, Windows 98, and Windows 95 22 Windows NT 4.0 23 Installing the 3Com NIC Diagnostics Program 23 Updating the Network Driver and NIC Software 24 Using Diskettes 24 Using the EtherCD 24 Installing Multiple NICs 25 Windows XP, Windows 2000, and Windows Me 25 Windows 95 and Windows 98 25 Windows NT 4.0 26 4 Installing the NetWare Server Driver Installing the Server Driver 27 Obtaining NetWare Loadable Modules NetWare 3.
Removing the 3Com NIC Diagnostics Program 42 Removing the Driver 43 Windows XP and Windows 2000 43 Windows Me, Windows 98, and Windows 95 43 Windows NT 4.
D Installing From Diskette E Technical Support Online Technical Services 67 World Wide Web Site 67 3Com Knowledgebase Web Services 67 3Com FTP Site 67 Support from Your Network Supplier 68 Support from 3Com 68 Returning Products for Repair 70 Index
1 Learning About the NICs This guide describes how to use EtherCD version 5.4 to install, configure, and troubleshoot the following 3Com® PCI network interface cards (NICs): NIC Model Number 10/100 PCI For Complete PC Management 3C905CX-TX-M 3C905C-TX-M 10/100 PCI 3C905B 3C905B-TX-M 3C905B-TX-NM 3C905B-COMBO 100 PCI Fiber 3C905B-FX 10 PCI Fiber 3C900B-FL 10 PCI 3C900B-TPO 3C900B-COMBO NOTE: Unless specifically indicated, information in this user guide refers to all NIC models.
1 Learning About the NICs MBA Boot ROM Remote Wake-Up connector TX DA TA LINK ACT 10 L 100 N K ACT 3C905CX-TX-M 3C905C-TX-M The following table outlines the features of the 3C905CX-TX-M and 3C905C-TX-M NICs. Features Supported 3C905CX-TX-M NIC 3C905C-TX-M NIC ■ RJ-45 connector for 10BASE-T or 100BASE-TX ✔ ✔ ■ Remote Wake-Up ✔ ✔ ■ 3Com Connection Assistant software ✔ ✔ ■ DMI 2.
3C905B NICs 3C905B-TX NICs Boot ROM socket MBA Boot ROM TX TX TX DA TA DATA ACT 10 L 100 N K Boot ROM socket Remote Wake-Up connector 3C905B-TX ACT 10 L 100 N K 3C905B-TX-M DATA Remote Wake-Up connector ACT 10 L 100 N K 3C905B-TX-NM 3C905B-COMBO NIC Boot ROM socket Remote Wake-Up connector 3
1 Learning About the NICs 3C905B-FX NIC Boot ROM socket Remote Wake-Up connector 100 LN K ACT 100 The following table outlines the features of the 3C905B NICs. 3C905B NIC Model Features Supported -TX-M -TX-NM COMBO ✔ ✔ ✔ ✔ ■ RJ-45 connector for 10BASE-T or 100BASE-TX ■ AUI and BNC connectors for 10BASE5 and 10BASE2 ■ SC connector for 100BASE-FX ■ Remote Wake-Up ✔ ✔ ■ 3Com Connection Assistant software ✔ ✔ ■ DMI 2.
3C900B NICs 3C900B NICs The 3C900B NICs connect your PCI-compliant PC to a 10 Mbps Ethernet network. The 3C900B NICs support the following desktop and network management features: ■ Remote Wake-Up (3C900B-FL only) ■ 3Com Connection Assistant Software ■ DynamicAccess LAN Agent for traffic prioritization and remote monitoring (RMON and RMON2) ■ Desktop Management Interface (DMI) 2.
1 Learning About the NICs Remote Wake-Up Remote Wake-Up is the ability to remotely power-on a PC for after-hours administration. To use Remote Wake-Up, your NIC must support this feature. (See the tables in the previous section if you are unsure whether your NIC supports Remote Wake-Up.) Additionally, your PC or server must have a: ■ Management application that supports Remote Wake-Up. ■ BIOS that supports Remote Wake-Up. ■ PCI 2.
3Com Connection Assistant Using the MBA software on the EtherCD to boot the PC: ■ Eliminates the need to change PC or NIC-specific settings. ■ Allows a user with an older version of MBA or PXE embedded in his or her system BIOS to get up and running with the latest version of MBA without waiting for a PC manufacturer's update. ■ Enables a PC with a LAN CardBus PC card that does not contain a boot ROM or with a BIOS that does not enable the CardBus when the PC is booting to boot from the network.
1 Learning About the NICs Desktop Management Interface (DMI) 2.0s DMI 2.0s enables managed PCs and net PCs to report details about themselves and their peripheral devices across the network to a DMI 2.0s-compliant management application. A network administrator can then use this information to configure and manage a client or server PC remotely. For instructions on installing the 3Com DMI Agent, see “Installing the 3Com DMI Agent” in Appendix C.
2 Installing and Connecting the NIC This chapter describes how to install the NIC in your PC and connect it to an Ethernet or Fast Ethernet network.
2 Installing and Connecting the NIC Installing Multiple NICs If you are installing multiple 3Com NICs in a PC or server, follow the instructions in “Installing Multiple NICs” on page 25. Updating the Network Driver and NIC Software If you already have a 3Com NIC installed and want to update the driver and/or NIC software, follow the instructions in “Updating the Network Driver and NIC Software” on page 24.
Inserting the NIC in the PC 10 Click Done. 11 Exit the EtherCD, shut down Windows, and then turn off the power to the PC. Do not remove the EtherCD from the CD-ROM drive. The next step is to install the NIC in the PC. Go to the next section, “Inserting the NIC in the PC.” Inserting the NIC in the PC The following instructions apply to installing the NIC in most PCs. If these instructions are not appropriate for your PC, refer to the documentation that accompanied your PC.
2 Installing and Connecting the NIC Remove slot cover Insert NIC PCI slots 6 Secure the NIC with the screw you removed earlier. NOTE: If you want to install the Remote Wake-Up cable, go to the next section, “Connecting the Remote Wake-Up Cable,” to continue the installation. If you do not want to connect the cable, continue with step 7. 7 Replace the PC cover and plug in the power cord. Do not turn on the power to the PC. The next step is to connect the NIC to the network.
Connecting the Remote Wake-Up Cable NOTE: If you have a 3C905CX-TX-M or 3C905C-TX-M NIC and your PC is compliant with PCI 2.2, Remote Wake-Up is automatically enabled through the PCI bus. You do not need to connect the Remote Wake-Up cable. To connect the Remote Wake-Up cable: WARNING: Make sure that the PC power cord is unplugged. Only properly trained and authorized personnel should perform service. Consult your PC manufacturer for information about safe service techniques.
2 Installing and Connecting the NIC Connecting the NIC to the Network Follow the procedure for the port that matches your NIC and your network environment. RJ-45 Port On the 3C905CX-TX-M, 3C905C-TX-M and 3C905B NICs, the RJ-45 port provides a 10 Mbps or 100 Mbps connection automatically, depending on the speed of the connected hub or switch. On the 3C900B NIC, the RJ-45 port provides a 10 Mbps connection only.
Connecting the NIC to the Network BNC Port The BNC port provides a 10 Mbps connection only. The following table shows the cable requirement and maximum network cable length for the BNC port. Port Cable Required BNC 10BASE2 thin Ethernet coaxial (10 Mbps only) Maximum Network Cable Length 185 m (607 ft) To connect the BNC port: 1 Connect the BNC connector on the thin Ethernet cable to the BNC port on the NIC. 2 Connect the other end of the network cable to another PC or to a 50-ohm terminator.
2 Installing and Connecting the NIC AUI Port The AUI port provides a 10 Mbps connection only. The following table shows the cable requirement and maximum network cable length for the AUI port. Port Cable Required 15-pin AUI 10BASE5 thick Ethernet coaxial (10 Mbps only) Maximum Network Cable Length 500 m (1,640 ft) To connect the AUI port: 1 Locate the 15-pin AUI port on the NIC and move the slide latch down to the open position. 2 Connect the thick Ethernet coaxial cable to the AUI port on the NIC.
Connecting the NIC to the Network SC Port The SC port on the 3C905B-FX NIC provides a 100 Mbps fiber-based connection only. The following table shows the cable requirements and maximum network cable lengths for the SC port. Port Cable Required SC Long-wavelength fiber-optic (1300 nm): Maximum Network Cable Length ■ 50 µ/125 µ multimode fiber Full-duplex: 2,000 m (6,560 ft) Half-duplex: 412 m (1,351 ft) ■ 62.
2 Installing and Connecting the NIC ST Port The ST port on the 3C900B-FL NIC provides a 10 Mbps fiber-based connection only. The following table shows the cable requirements and maximum network cable lengths for the ST port. Port Cable Required ST Short-wavelength fiber-optic (850 nm): Maximum Network Cable Length ■ 50 µ/125 µ multimode fiber Full-duplex: 2,000 m (6,560 ft) Half-duplex: 412 m (1,351 ft) ■ 62.
3 Installing the NIC Driver and Software in Windows This chapter explains how to install the NIC driver and software using EtherCD version 5.4 after you have physically installed the NIC in the PC, as described in Chapter 2. It also explains how to: ■ Install the NIC diagnostics program after you have already installed the driver. ■ Update the driver or NIC diagnostics program. ■ Install multiple NICs. To obtain the latest shipping version of a driver, go to: http://www.3com.
3 Installing the NIC Driver and Software in Windows Windows 95 and Windows 98 Before installing the driver, make sure that: ■ You have run the preinstallation program, as described in “Running the Preinstallation Program for Windows 95/98” on page 10. ■ The NIC is installed in the PC and that it is connected to the network. ■ You have the Windows installation files. These files may be on a CD or diskettes, or they may have been copied to your hard drive when Windows was installed on your PC.
Windows NT 4.0 Installing the Driver in Windows 98 To install the network driver and NIC software: 1 Turn on the power to the PC. The operating system detects the NIC. The Insert Disk dialog box appears, prompting you to insert the EtherCD. NOTE: If the Add New Hardware Wizard starts, the NIC preinstallation program was not run on the PC. You can follow the prompts on the screen to install the network driver only. For instructions, see the WIN98.TXT file located in the HELP directory on the EtherCD.
3 Installing the NIC Driver and Software in Windows 5 Click Have Disk. The Insert Disk dialog box appears. 6 Insert the EtherCD in the CD-ROM drive. 7 Make sure that the letter name of the CD-ROM drive (for example, d:\) appears in the entry box, and then click OK. The Select OEM Option dialog box appears. 8 Make sure that the 3Com EtherLink PCI NIC is selected, and then click OK. The Adapters tab of the Network screen appears. 9 Click Close.
Installing the 3Com NIC Diagnostics Program Windows NT 4.0 To verify successful NIC installation: 1 Double-click the My Computer icon, then the Control Panel icon, and then the Network icon. 2 Select the Adapters tab. 3 Make sure that the name of the NIC appears in the list of network adapters. If the name of the NIC does not appear in the list of network adapters, the installation was not successful. See “Troubleshooting the NIC Installation” on page 39 for troubleshooting help.
3 Installing the NIC Driver and Software in Windows Updating the Network Driver and NIC Software The latest 3Com drivers can be downloaded from: http://www.3com.com/ Using Diskettes To update the driver using diskettes that were downloaded from the Web or that were created using the EtherCD: 1 Open the Windows Device Manager. 2 Locate the 3Com NIC under Network Adapters, and then click Properties. 3 Select the Driver tab. 4 Click Update Driver.
Installing Multiple NICs Installing Multiple NICs This section describes how to install multiple 3Com PCI NICs in a PC. NOTE: You must use these procedures to install multiple NICs. Failure to follow these procedures may lead to problems requiring you to reinstall your operating system.
3 Installing the NIC Driver and Software in Windows 4 Insert the EtherCD when prompted, and then click OK. 5 Follow the prompts on the screen to install the network driver. See the “Installing the Driver in Windows 95” or “Installing the Driver in Windows 98” section earlier in this chapter for instructions. 6 After the network driver is installed, restart the PC. 7 After the PC restarts, exit Windows and turn the power off to the PC. Make sure that the PC is unplugged.
4 Installing the NetWare Server Driver This chapter describes how to install the NetWare 3.x, 4.x, and 5.x server drivers. To obtain the latest shipping version of a driver, go to: http://www.3com.com/ Installing the Server Driver The \NWSERVER directory on the EtherCD contains the network driver file (3C90XC.LAN) to be used for servers running NetWare 3.x, 4.x or 5.x.
4 Installing the NetWare Server Driver NetWare 4.x and 5.x There are two ways to install the NetWare 4.x or 5.x driver: ■ Import the driver when installing the NetWare server software. ■ Copy the driver to the server's hard disk, and then load the driver manually. NOTE: Make sure that you have the latest NetWare Support Pack installed. The support pack changes the LOADER.EXE file and provides the NBI.NLM, MSM.NLM, and ETHERTSM.NLM files. 3Com has provided the latest *.
Installing the Server Driver Installing Multiple NICs To support more than one NIC in a NetWare server, change the AUTOEXEC.NCF file to the following format: load C:\NWSERVER\3C90XC.LAN slot= NAME= FRAME= bind ipx to net= load C:\NWSERVER\3C90XC.LAN slot= NAME= FRAME= bind ipx to net= The values and are the numbers of the PCI slots in which the NICs are physically installed.
5 Configuring the NIC This chapter describes how to configure the NIC. NOTE: Before you change the NIC configuration settings, consult your system administrator. Default NIC Settings The table below lists the configuration settings for the NIC. The default setting is in bold in the Settings column. Option Description Settings Network Driver Optimization Specifies how to optimize the network driver for your network by allowing trade-offs between network performance and CPU utilization.
5 Configuring the NIC Configuration Methods The NIC can be configured using any of the methods listed in the table below. NOTE: This chapter describes how to configure the NIC using the 3Com NIC Diagnostics program for Windows. For instructions on using the other methods, see the file or section mentioned in the table.
Booting From the Network NOTE: Click Help to obtain general information about the function of a screen. To obtain specific information about any topic on a screen, click the question mark (?) in the upper right corner of the screen, move it over a topic, and click once. 4 If your PC has more than one NIC installed, open the Network Interface Card (NIC) list box and select the NIC to be configured. 5 Click the Configuration tab. The Configuration screen appears.
5 Configuring the NIC To boot from the network using the MBA software on the EtherCD: 1 Insert the EtherCD in the CD-ROM drive. 2 Reboot the PC. The MBA code runs and attempts to boot from the network using the default protocol PXE. NOTE: To cancel the network boot, press the [Esc] key anytime during the network boot process.
Disabling the 3Com Logo NOTE: For more information on using, configuring, and troubleshooting the MBA boot ROM, refer to the Managed PC Boot Agent User Guide, located with the MBA software on the EtherCD. Enabling or Disabling the Boot ROM Setting To enable or disable the boot ROM setting on the NIC: 1 Make sure that the NIC is installed and is connected to the network and that the driver is installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities. 4 Click 3Com NIC Doctor.
6 Troubleshooting the NIC This chapter explains how to: ■ Install and use the 3Com Connection Assistant. ■ Access 3Com support databases. ■ Troubleshoot NIC installation problems. ■ Troubleshoot NIC and network connection problems. ■ Troubleshoot Remote Wake-Up. ■ Remove the NIC diagnostics software. ■ Remove the network driver. NOTE: To access a database of technical information that can help you diagnose and solve NIC installation, configuration, and upgrade problems, go to: http://knowledgebase.3com.
6 Troubleshooting the NIC 3 Click 3Com Connection Assistant. 4 Click Install 3Com Connection Assistant. 5 Follow the prompts on the screen. A 3Com Connection Assistant icon appears on your Windows desktop. Double-click the icon to start the program. For help on using the 3Com Connection Assistant, refer to the online help included with the software. Accessing 3Com Support Databases In addition to the 3Com support databases listed in this section, refer to the README.
Troubleshooting the NIC Installation 6 Click Support Databases to display customer support databases about the NIC in three categories: ■ Release notes—Display tips about installing and using the NIC. ■ Frequently asked questions—Display common questions asked by customers and answered by 3Com support experts. ■ Knowledgebase topics—Display NIC compatibility topics.
6 Troubleshooting the NIC 11 Install the network driver, as described in “Installing the NIC Driver and Software in Windows” on page 19. If you are prompted for 3Com files when Windows restarts on Windows 95 and Windows 98 PCs, open the drop-down box and select the following path: \options\cabs To verify successful installation, see “Verifying Successful Installation” on page 22.
Troubleshooting the Network Connection Troubleshooting the Network Connection If you encounter problems with the NIC or connecting to the network, check the table below for troubleshooting tips. CAUTION: Before inserting or removing the NIC from the PC, turn the PC power off and unplug the power cord. Tip Description Check the NIC installation On a Windows 98, 95, or NT 4.
6 Troubleshooting the NIC 3 Check the PC BIOS. a Boot the PC and enter the BIOS. If you do not know how to enter the BIOS, refer to the reference manual for your PC or consult your PC vendor. b Locate the Wake-Up on LAN event setting. c Verify that the setting is enabled. 4 Check the Remote Wake-Up cable connection. NOTE: If you have a 3C905C-TX-M NIC and your PC is compliant with PCI 2.2, the Remote Wake-Up cable is not required. Remote Wake-Up is automatically enabled through the PCI bus.
Removing the Driver Removing the Driver To remove the 3Com NIC driver from your PC, follow the steps for your operating system. Windows XP and Windows 2000 To remove the driver: 1 Right-click the My Computer icon, and then click Properties. 2 Select the Hardware tab, and then click Device Manager in the middle panel. 3 Double-click Network Adapters. 4 Right-click on the name of the NIC, and then select Uninstall. A warning message appears. 5 Click OK to confirm the device removal.
6 Troubleshooting the NIC Windows NT 4.0 To remove the driver: 1 Double-click the My Computer icon, then the Control Panel icon, and then the Network icon. The Network screen appears. 2 Click the Adapters tab. 3 Highlight the name of the NIC in the Network Adapters box, and then click Remove. 4 Click Yes to confirm the removal. 5 Click Close to close the Network screen. You are prompted to restart the PC. If you are physically removing the NIC from the PC, click No.
7 Running NIC Diagnostics This chapter explains how to: ■ Interpret the NIC LEDs. ■ Run the NIC diagnostic tests. ■ View network statistics. ■ Use the 3Com icon in the Windows system tray. Interpreting the NIC LEDs The NICs have light-emitting diodes (LEDs), as described in the following tables, that can assist with network diagnostics and troubleshooting. Some LNK LED states do not apply to the AUI, BNC, SC, and ST connectors that are present on some NICs, as indicated by N/A in the table.
7 Running NIC Diagnostics 3-LED Configuration Connector LED State Meaning 10 LNK (link) On 100 LNK (link) ACT (activity) RJ-45 AUI BNC SC ST If drivers are installed, the 10Mbps connection is active. Yes N/A N/A N/A Yes If drivers are not installed, the NIC is receiving power. Yes Yes Yes N/A Yes Yes N/A N/A N/A Yes Off Something is preventing the connection between the NIC and the hub or switch. Yes N/A N/A N/A N/A Blinking The cable polarity is reversed.
Running the NIC Diagnostics Tests Troubleshooting with the LEDs If a link (LNK) LED indicates a problem, ensure that: 1 Your network hub or switch and the cable connecting to your NIC comply with the specifications appropriate for your network connection. 2 The hub or switch is powered on.
7 Running NIC Diagnostics NIC Test Run the NIC Test to check the physical components, connectors, and circuitry on the NIC. 1 Click Run NIC Test on the Diagnostics screen. The NIC Test screen appears. 2 Click Perform NIC Test. While the test is running, a progress bar indicates test progress. If the test passes, the NIC is functioning correctly. If the test fails, a message indicates the error type. Click Help in the error message screen to obtain more information. 3 Click Close.
Using the 3Com Icon in the Windows System Tray 5 On the General screen, select the check box next to Show Icon in System Tray. 6 Close the 3Com NIC Diagnostic program. The NIC icon appears in the Windows system tray. When you double-click the icon, the 3Com NIC Diagnostics program starts.
A Specifications and Cabling Requirements This appendix lists the specifications, standards conformance, cable requirements, and connector pin assignments for the EtherLink PCI NICs. 3C905CX-TX-M and 3C905C-TX-M NIC Specifications Hardware Bus interface PCI Local Bus Specification, Revision 2.2 32-bit bus PCI master Supports bus master scatter-gather DMAs. Dimensions 3C905CX-TX-M: Height: 2.00 in (5.08 cm) Length: 4.75 in (12.07 cm) 3C905C-TX-M: Height: 3.00 in (7.62 cm) Length: 5.85 in (14.
A Specifications and Cabling Requirements Standards Conformance ■ IEEE 802.3 10BASE-T ■ IEEE 802.3u 100BASE-TX ■ IEEE 802.3x Full Duplex auto-negotiation and flow control ■ NWay 10/100 auto-negotiation ■ IEEE 802.1p/Q ■ IEEE 802.3x ■ RMON-1/RMON-2 ■ Microsoft PC99 ■ Microsoft PC2001 ■ PCI 2.2 ■ DMI 2.0s ■ ACPI ■ ASF specification ■ Wired for Management (WfM) 1.1a, 2.0, including: PXE 2.0 and BIS ■ SMBus 2.
3C900B NICs Specifications Network Interface 10 Mbps Ethernet 10BASE-T Ethernet IEEE 802.3 industry standard for a 10 Mbps baseband CSMA/CD local area network 100 Mbps Ethernet 100BASE-TX Ethernet IEEE 802.3u industry standard for a 100 Mbps baseband CSMA/CD local area network 100 Mbps Ethernet 100BASE-FX Ethernet IEEE 802.
A Specifications and Cabling Requirements Environment Operating temperature 32˚ to 158˚ F (0˚ to 70˚ C) Storage temperature –22˚ to 194˚ F (–30˚ to 90˚ C) Operating humidity 10 to 90% noncondensing Storage humidity 10 to 90% noncondensing Altitude –984 ft to 9,840 ft (–300 to 3,000 m) Standards Conformance ■ IEEE 803.3x flow control ■ Microsoft PC98 ■ PCI 2.1 ■ DMI 2.
RJ-45 Connector Pin Assignments 10BASE-T Operation 10BASE-T is the Institute of Electrical and Electronics Engineers (IEEE) 802.3 standard for Ethernet signaling over unshielded twisted-pair wire at 10 Mbps. Ethernet, as the most widely used network protocol, uses 10BASE-T as its primary cabling scheme. Ethernet characteristics include a: ■ Data rate of 10 Mbps. ■ Broadcast architecture. ■ Specific media-access control (MAC) scheme.
B Installing the DynamicAccess LAN Agent This chapter explains how to install and configure the DynamicAccess LAN agent on a PC running Windows 95, Windows 98, or Windows NT. NOTE: For an overview of the DynamicAccess LAN agent, see “DynamicAccess LAN Agent” on page 8. For detailed information on using, configuring, and troubleshooting the DynamicAccess LAN agent, refer to the 3Com DynamicAccess Technology User Guide on the EtherCD.
B Installing the DynamicAccess LAN Agent Installing the DynamicAccess LAN Agent To install the DynamicAccess LAN agent: 1 Make sure that the NIC and the network driver are installed on your PC. See “Verifying Successful Installation” on page 22 to confirm that the NIC is properly installed in the PC. 2 Start Windows. 3 Insert the EtherCD in the CD-ROM drive. The EtherCD Welcome screen appears.
Configuring the DynamicAccess LAN Agent Configuring the DynamicAccess LAN Agent Consult your system administrator about using DynamicAccess technology at your site. NOTE: The DynamicAccess LAN agent configuration instructions are intended for network administrators who have experience installing software and using management tools for an Ethernet network. The instructions in this section are for configuring the DynamicAccess LAN agent on a local PC.
C Installing the 3Com DMI Agent This appendix explains how to install the 3Com Desktop Management Interface (DMI) Agent on your PC. The 3Com DMI Agent allows any DMI-compatible browser or network management application that supports DMI 2.0s to remotely manage and configure advanced features of the NIC. NOTE: For detailed information on the 3Com DMI Agent, refer to the 3Com DMI Agent User Guide included with the 3Com DMI Agent software on the EtherCD. For more information on DMI, go to: http://www.3com.
C Installing the 3Com DMI Agent System Requirements This section lists the client PC and network management requirements for installing and using the 3Com DMI Agent. Client PC Requirements Your PC requires the following items to use the 3Com DMI Agent: ■ DMI Service Provider 2.0s or greater (such as Smart Technologies Service Provider 2.0) ■ NDIS 3, 4, or 5 driver ■ Windows 95, Windows 98, Windows NT, Windows 2000, Windows Me, or Windows XP using the latest available Service Pack from Microsoft.
Installing the 3Com DMI Agent 7 Follow the prompts on the screen. 8 Restart the PC when prompted. To verify successful installation, use a DMI-compatible browser or a network management application that supports DMI 2.0s to verify that the 3Com NIC is present. Refer to the 3Com DMI Agent User Guide or contact your system administrator for instructions.
D Installing From Diskette This appendix describes how to create installation diskettes from the EtherCD. If your PC does not have a CD-ROM drive, access a PC that has a CD-ROM drive and create installation diskettes from the EtherCD. You can also download the EtherCD software and place it on diskettes from the 3Com World Wide Web site: http://www.3com.com/ NOTE: The installation diskettes allow you to install only the driver.
D Installing From Diskette 7 Click Next. 8 Insert the blank, formatted diskette labeled EtherDisk 1 in the PC, and then click Next. Files are copied. 9 Remove the disk and insert the disk labeled EtherDisk 2 when prompted, and then click OK. Files are copied. The diskette creation is complete. NOTE: For instructions on using the installation diskettes to install the network driver, refer to the text file for your operating system in the HELP directory on the EtherCD.
E Technical Support 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site.
E Technical Support Support from Your Network Supplier If you require additional assistance, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.
Support from 3Com Country Europe, Middle East, and Africa From anywhere in these regions, call: Telephone Number +44 (0)1442 435529 phone +44 (0)1442 436722 fax Europe and South Africa From the following countries, you may use the toll-free numbers: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Luxembourg Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.K.
E Technical Support Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.
Index Numerics 10 LNK LED 46 picture of 2 troubleshooting with 45, 46 100 LNK LED 46 picture of 2 troubleshooting with 46 100BASE-FX cable requirements 17 link LED 46 100BASE-TX cable requirements 14 link LED 2 operation 55 100Mbps, link LED 46 10BASE2 cable requirements 15 link LED 46 10BASE5 cable requirements 16 link LED 46 10BASE-FL cable requirements 18 link LED 5 10BASE-T cable requirements 14 link LED 2 operation 55 10Mbps, link LED 46 3C900B-COMBO NIC features 5 picture of 5 specifications 5
Index DynamicAccess LAN agent administration 59 client requirements 57 configuring 59 efficient multicast control 8 Fast IP 8 features 8 Help, accessing 59 installing 58 removing 59 traffic prioritization 8 verifying installation 58 E efficient multicast control configuring 59 overview 8 EIA/TIA 568 standards 54 EtherCD, using to boot from the network 33 Ethernet cable fiber-optic 17, 18 thick coaxial 16 thin coaxial 15 Ethernet protocol, characteristics of 55 excessive collisions, viewing 48 external tra
Index software 3Com Connection Assistant, installing 37 3Com DMI Agent, installing 61 3Com NIC Diagnostics program, installing 23 DynamicAccess LAN Agent, installing 57 NetWare drivers, installing 27 updating 24 Windows drivers, installing 19 traffic prioritization configuring 59 overview 8 transmit deferrals, viewing 48 Transmit LED, viewing 46 transmit underruns, viewing 48 troubleshooting 10 LNK LED 46 ACT (activity) LED 45 cable 41 cleaning up a failed installation 39 error messages 39 LEDs 47 MBA boo
