EtherLink® Server 10/100 PCI NIC Family User Guide 3C980x-TXM 10/100 PCI server network interface card with DynamicAccess® technology 3C982-TXM 10/100 PCI dual port server network interface card with DynamicAccess® technology http://www.3com.com/ http://www.3com.
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 Copyright © 2000 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
CONTENTS 1 INTRODUCTION Overview 1 Advanced Server Features 2 Bidirectional Load Balancing 2 Self-Healing Drivers 3 Failover 3 VLANs 4 Server Features Using Other NICs 5 Hot Plug NIC Installation 5 Remote Wake-Up (Single Port Models Only) 5 Managed PC Boot Agent (MBA) Software 5 Desktop Management Interface (DMI) 2.
DynamicAccess Server Features 17 Planning Groups and VLANs 17 Installing DynamicAccess Software 19 Configuring Server Features 19 Windows NT 19 Windows 2000 19 Creating a Group 20 Adding NICs to a Group 21 Specifying a Dedicated IP Address 21 Changing an IP Address 22 Creating a VLAN 22 Specifying Traffic Priorities (Windows NT 4.
link timeout 39 probe interval 39 receive timeout 39 retry count 39 send timeout 40 ungroup 40 wait timeout 40 Troubleshooting a Group Configuration 5 41 CONFIGURING THE NIC Configuration Settings 43 Configuration Methods 44 Configuring the NIC in Windows 44 Configuring the Managed PC Boot Agent (MBA) Booting From the Network 45 Disabling the 3Com Logo 46 6 45 TROUBLESHOOTING THE NIC Interpreting the LEDs 47 Viewing the NIC LEDs in the Diagnostics Program Accessing the 3Com Knowledgebase 48 Accessing
A INSTALLING A 3COM NIC WHILE INSTALLING THE NOS Windows Fresh Installation Windows NT 57 Windows 2000 57 NetWare Fresh Installation Requirements 57 Installation Instructions B 57 57 57 INSTALLING THE 3COM DMI AGENT Overview 59 System Requirements 60 Installation Instructions 60 C SPECIFICATIONS D TECHNICAL SUPPORT Online Technical Services 63 World Wide Web Site 63 3Com FTP Site 63 Support from Your Network Supplier Support from 3Com 64 Returning Products for Repair 66 63 INDEX 3COM CORPORATION
1 Overview INTRODUCTION The 3Com® EtherLink® Server 10/100 PCI NIC family of network interface cards (NIC) connect PCI-compliant server computers to Ethernet or Fast Ethernet networks. Parallel Tasking II® hardware technology, plus a powerful suite of DynamicAccess® technology software features, relieve network congestion and ensure high performance and maximum bandwidth availability.
2 CHAPTER 1: INTRODUCTION Each NIC supports these features: Advanced Server Features ■ Advanced Server Features—Improve network performance, management, and control. ■ Hot Plug NIC Installation—Lets you add a new NIC or remove and replace a NIC without turning off power to the computer. ■ Remote Wake-Up (Single Port Models Only)—Lets you power-on a computer remotely for after-hours administration.
Advanced Server Features 3 Figure 3 Types of Load Balancing Arrangements Server Transmit-only Bidirectional Primary Secondaries Switch ¨ Primary Secondaries ¨ Clients Self-Healing Drivers Failover Self-healing drivers (SHDs) work together with RSLs to maintain the network connection. An SHD monitors the NIC continuously for error conditions and makes corrections.
4 CHAPTER 1: INTRODUCTION Figure 4 Bidirectional Load Balancing Failover Server Bidirectional load balancing Primary failure Primary Secondaries Switch ¨ Secondary failure Primary Secondaries Primary Secondaries ¨ ¨ Clients VLANs A VLAN is a group of location-independent and topology-independent devices that communicate as if they were on the same physical LAN. Network devices on different LAN segments and of different media types can be members of the same VLAN.
Hot Plug NIC Installation Server Features Using Other NICs Hot Plug NIC Installation 5 Two foreign NICs (two that are not 3Com EtherLink Server NICs) are allowed per server. For guidelines on using foreign NICs, see these topics: ■ Windows NT and Windows 2000—Planning Groups and VLANs on page 17. ■ NetWare—Planning the Configuration on page 34. If your computer supports PCI hot plug specifications, you can add a new 3Com NIC or remove and replace a 3Com NIC without turning off power to the computer.
6 CHAPTER 1: INTRODUCTION ■ Upgrade software. ■ Configure or reconfigure multiple systems simultaneously. ■ Scan for viruses. ■ Back-up hard drives and perform disaster recovery tasks. For information on configuring the MBA to boot from the network, see Configuring the Managed PC Boot Agent (MBA) on page 45. For detailed information on the MBA, see the Managed PC Boot Agent User Guide, located with the MBA software on the 3Com EtherLink Server CD. Desktop Management Interface (DMI) 2.0 DMI 2.
2 Safety Precautions INSTALLING AND CONNECTING THE NIC Observe the following safety precautions: WARNING: Computers operate with voltages that can be lethal. Before removing the cover, turn off the computer and unplug it. Disconnect all cables that are connected to the main system unit. Remove jewelry from your hands and wrists. Use insulated or nonconductive tools. CAUTION: The NIC is packed in an antistatic container to protect it during shipment.
8 CHAPTER 2: INSTALLING AND CONNECTING THE NIC ■ Operating system—Base drivers and DynamicAccess software are available for the following operating systems: ■ ■ ■ Microsoft Windows NT version 4.0 with the most recent Service Pack available from Microsoft technical support (www.microsoft.com). Microsoft Windows 2000 with the most recent Service Pack available from Microsoft technical support (www.microsoft.com). Novell NetWare version 4.2 or 5.
Installing and Connecting the NIC 9 3 Unpack and inspect the NIC for damage. 4 Exit all open applications and user processes. 5 Turn off the power to the computer and attached devices. 6 Unplug the power cables from the power source. 7 Remove the computer cover. 8 Locate an empty, nonshared bus-mastering PCI slot and remove its slot cover. Save the screw, if there is one. Do not install the NIC in a shared PCI slot. Avoid any PCI slot next to an ISA slot.
10 CHAPTER 2: INSTALLING AND CONNECTING THE NIC Figure 5 Installing and Connecting the NIC TX DA TA ACT 10 L 100 N K + – 1 Carefully insert the NIC into an empty PCI slot. Press firmly to ensure that the NIC is fully seated in the slot. Secure the NIC with the screw if you removed one earlier. 2 Follow these steps only if you need to connect a Remote Wake-up cable: ■ Make sure that the NIC is properly installed in a PCI slot. ■ Insert the Remote Wake-Up cable in the RWU connector on the NIC.
Installing Software 11 4 Plug the RJ-45 connector on the twisted-pair network cable into an RJ-45 port on the NIC backplate. If you are installing a dual port NIC, plug the first cable into Port A on the NIC backplate. 5 Connect the other end of the network cable to an active network port. The next step is to install the software. If your site network installation procedures require you to verify that installed hardware is functional before you install software, run the 3C90XCFG.
12 CHAPTER 2: INSTALLING AND CONNECTING THE NIC Obtaining Installation Diskettes If your computer does not have a CD-ROM drive, access a computer that has a CD-ROM drive and use the installation utilities to create installation diskettes from files on the 3Com EtherLink Server CD. If you do not have access to a computer that has a CD-ROM drive, you can download the drivers from the 3Com web site: http://www.3com.
3 Software Installation Requirements INSTALLING AND CONFIGURING IN WINDOWS Before you install software, you may want to verify that the installed server NICs are functional or change their configuration settings by running DOS diagnostics. Use the 3C90XCFG.EXE program located on the 3Com EtherLink Server CD. If you are installing the software during the installation of the network operating system, see Installing a 3Com NIC While Installing the NOS on page 57.
14 CHAPTER 3: INSTALLING AND CONFIGURING IN WINDOWS 8 Click OK. The Setup Complete screen appears. If your network environment uses the TCP/IP communications protocol, the Microsoft TCP/IP Properties dialog box appears. Enter the information needed to define an IP address. Continue after you have defined the TCP/IP settings. 9 Click Finish to complete the installation. 10 Click Exit. 11 Restart your computer for changes to take effect.
Configuring SHD Parameter Settings 15 4 In the NIC Properties window, click the Advanced tab. 5 In the Advanced window, you can configure the SHD parameters. Select a parameter in the Property field and change its value in the Value field. Table 1 describes the SHD parameters. Default values are optimal for most networks. Windows 2000 1 From the Windows Start menu, select Settings/Control Panel. 2 Double-click the Network icon. 3 In the Network window, click the Adapters tab.
16 CHAPTER 3: INSTALLING AND CONFIGURING IN WINDOWS Table 1 SHD Parameters (Windows) (continued) Field Range of Values (Defaults in Bold) SHD Inform messages Enabled Disabled SHD Warning messages Description Select a parameter in the Property field and change its value in the Value field. Enabled types are reported to the Windows System Events monitor. SHD Error messages (Windows 2000) Verifying Successful Installation Follow the procedure for your operating system.
DynamicAccess Server Features 17 14 Click Exit. 15 Restart your computer for changes to take effect. After you restart the computer, you may wish to configure self-healing drivers. To do so, bring up the Adapters tab in the Network window, select a NIC, and click Properties. For details on the SHD parameters, see SHD Parameters (Windows) on page 15. Windows 2000 1 Reboot the computer, start Windows 2000, and log in to the Windows 2000 Administrator account.
18 CHAPTER 3: INSTALLING AND CONFIGURING IN WINDOWS ■ Decide which NICs are to be part of each group. Each group must include at least two NICs. ■ Decide whether you want to use a foreign NIC in one of the groups. Two foreign NICs (two that are not 3Com EtherLink Server NICs) are allowed in one group per server. ■ Decide which NIC is to be the primary NIC in each group. ■ You can specify failover from a Gigabit NIC to a 10/100 NIC.
DynamicAccess Server Features Installing DynamicAccess Software 19 Use the following procedure to install DynamicAccess technology server features in a computer that is running Windows NT or Windows 2000. Installing teaming software from multiple vendors may cause problems with your system. Before installing DynamicAccess software, uninstall any other teaming software you may have previously installed on your computer. 1 Insert the 3Com EtherLink Server CD in the CD-ROM drive.
20 CHAPTER 3: INSTALLING AND CONFIGURING IN WINDOWS 5 Click the General tab. 6 In the General window, select DynamicAccess Protocol and click Properties. The DynamicAccess Protocol Properties window appears. Click the appropriate tab to configure server features. Creating a Group 1 Click the Load Balance/RSL tab. 2 In the Load Balance/RSL window, click Create Group. 3 In the Create Group dialog box, type a group name.
DynamicAccess Server Features 21 Adding NICs to a Group 1 Click the Load Balance/RSL tab. 2 In the Load Balance/RSL window: ■ Select a group from the Load Balancing/RSL Groups list. ■ Select a NIC from the Network Interface Cards list. 3 Click Add NIC. The NIC appears as part of the group in the Load Balancing/RSL list box. If you click Add NIC repeatedly, NICs are added to the group in the order that they are listed after the first NIC you selected.
22 CHAPTER 3: INSTALLING AND CONFIGURING IN WINDOWS Changing an IP Address If another device is using the dedicated IP address of a bidirectional load balancing group, you must change either the IP address of the load balancing group or the IP address of the other device.
DynamicAccess Server Features Specifying Traffic Priorities (Windows NT 4.0 Only) 23 You can use the DynamicAccess Software Setup window to specify traffic priorities. 1 Double-click the 3Com DynamicAccess icon in the Windows Control Panel. The DynamicAccess Software Setup window appears. 2 Click the appropriate tab: ■ Traffic Prioritization—Prioritize applications to ease bottlenecks in the network and allow critical applications to take network precedence.
24 CHAPTER 3: INSTALLING AND CONFIGURING IN WINDOWS Changing the Primary NIC The first NIC added to an empty group is automatically designated the primary NIC. NICs added subsequently are designated as secondary NICs. Primary status is indicated by a P icon at the beginning of the NIC name. When there are more than one NIC in a group, you can change the primary NIC as follows: 1 Click the Load Balance/RSL tab. 2 In the Load Balance/RSL window, select a secondary NIC from the Load Balance/RSL Groups list.
DynamicAccess Server Features Troubleshooting a Load Balancing Configuration 25 Use the troubleshooting tips in Table 2 to solve problems that may occur in a load balancing configuration. To access a database of technical information that can help you diagnose and solve NIC installation, configuration, and upgrade problems, go to: http://knowledgebase.3com.
4 Software Installation Requirements INSTALLING AND CONFIGURING IN NETWARE Before you install software, you may want to verify that the installed server NICs are functional or change their configuration settings by running DOS diagnostics. Use the 3C90XCFG.EXE program located on the 3Com EtherLink Server CD. The instructions in this topic demonstrate the fundamentals of setting up a sample configuration.
28 CHAPTER 4: INSTALLING AND CONFIGURING IN NETWARE Follow this procedure to obtain slot numbers for a multi-NIC installation: 1 Install only one 3Com EtherLink Server NIC. 2 Follow the installation instructions in this chapter to load the 3Com EtherLink Server CD, copy the driver, and load the driver. You need not specify a slot number when only one NIC is installed. 3 In the Netware Console, issue a CONFIG command. 4 Write down the slot number that is listed for the installed 3Com EtherLink Server NIC.
Installation and Configuration Instructions 29 7 Enter a path to the volume that contains the driver. For example: ecd210p980x:/nwserver The Select a Driver to Install screen appears with the 3Com EtherLink Server NIC driver name highlighted. 8 Press Enter to select the driver. 9 Select Yes at the prompt to confirm the name of the driver to copy. The installation program copies the driver to the appropriate server subdirectory. The Configuration screen appears.
30 CHAPTER 4: INSTALLING AND CONFIGURING IN NETWARE Install Server Features Two drivers are associated with DynamicAccess technology server features under NetWare: SE and LBRSL. 1 From the Configuration Options screen select Product options. 2 Select Install a product not listed. The following message appears: Product will be installed from A:\. If you are installing from floppy, insert the first diskette of the product you want to install into the drive and verify that the path above is correct.
Installation and Configuration Instructions ■ 31 For each group, add an LBRSL GROUP command to group the primary and secondary NICs together. There can be only one LBRSL GROUP command per group, and it must list the primary and all secondary NICs. Place this command after the LAN driver. If INETCFG is used, all adapters will have protocol bindings. You will have to unbind all secondary adapters in the AUTOEXEC.NCF file. To specify a load balancing group with resilient server links, use the LB option.
32 CHAPTER 4: INSTALLING AND CONFIGURING IN NETWARE 3 Select a driver to view its associated statistics. A functioning driver displays packets being sent and received. To verify that the server is communicating over the network, perform the following procedure: 1 Set up a NetWare client on a LAN supported by the server to be tested. 2 Log in or map to the server. If you cannot log in or map to the server, the link is not functional.
Changing NetWare Driver Configuration Parameters 33 Follow these steps to change parameters: 1 From the Configuration screen, select Select/Modify driver parameters and protocols. The Select a Protocol box is selected. 2 To add a network protocol, select the desired protocol from the Protocols box and press Enter. IPX is the default protocol. If you select TCP/IP, supply the TCP/IP addresses as follows: ■ Type the IP address. ■ Type the IP subnet mask. ■ Press Enter to continue.
34 CHAPTER 4: INSTALLING AND CONFIGURING IN NETWARE 10 To configure the SHD: From the SHD Configuration field, select Configure SHD. The following SHD parameter fields appear: Check Level Transmit/Receive Error Threshold Sampling Window Size The default values of the SHD parameters are optimal for most networks. See Table 3 for explanations of the parameters. 11 When you have set all the configuration values, select Save parameters and load driver.
Configuring Groups ■ 35 Decide whether you want to use a foreign NIC in one of the groups. Two foreign NICs (two that are not 3Com EtherLink Server NICs) are allowed in one group per server. ■ Decide which NIC is to be the primary NIC in each group. ■ Decide whether groups are to perform load balancing: ■ ■ Load balancing groups provide failover and share the network load. Resilient server link groups provide failover, but do not share the network load.
36 CHAPTER 4: INSTALLING AND CONFIGURING IN NETWARE Figure 8 AUTOEXEC.NCF File for One Group of Three NICs load se load lbrsl ;Define primary NIC slot-frame instances load 3c980 slot=10001 frame=ethernet_802.2 name=p1_802.2 load 3c980 slot=10001 frame=ethernet_ii name=p1_ii ;Define secondary NIC load 3c980 slot=10002 load 3c980 slot=10002 load 3c980 slot=10003 load 3c980 slot=10003 slot-frame instances frame=ethernet_802.2 name=p2_802.2 frame=ethernet_ii name=p2_ii frame=ethernet_802.2 name=p3_802.
Configuring Groups 37 3 Reboot the server. The sample AUTOEXEC.NCF file in Figure 9 shows one group of three NICs and one group of two NICs. The primary NIC in slot 10001 is bound to two secondary NICs in slot 10002 and slot 10003. The primary NIC in slot 10004 is bound to the secondary NIC in slot 10005. Figure 9 AUTOEXEC.NCF File for Two Groups of NICs load se load lbrsl ;Define Group 1 primary NIC slot-frame instances load 3c980 slot=10001 frame=ethernet_802.2 name=p1_802.
38 CHAPTER 4: INSTALLING AND CONFIGURING IN NETWARE group This command creates groups from specified slot parameters for primary and secondary NICs. Syntax lbrsl group lb addr RxIPAddr pri_slot sec_slot [sec_slot ...] lbrsl group rsl pri_slot sec_slot [sec_slot...] where: lb specifies a load balancing group. rsl specifies a resilient server link group. RxIPAddr is a dedicated IP address for the load balancing group pri_slot is the PCI slot number of the primary NIC.
Configuring Groups 39 link timeout When a group is being created, the software waits the number of seconds specified by this command for the link/topology check to finish and then displays timeout information. Syntax lbrsl link timeout seconds where: seconds is the time in seconds. Example lbrsl link timeout 10 Default 5 probe interval This command sets the probe packet interval. If no argument is specified or the specified argument is invalid, the current value is displayed.
40 CHAPTER 4: INSTALLING AND CONFIGURING IN NETWARE send timeout This command sets the timeout value, in seconds, that the software waits before retransmitting a probe packet when a send request to the link support layer (LSL) is not acknowledged. A message is displayed for each loaded frame type. Syntax lbrsl send timeout pri_slot seconds where: pri_slot is the PCI slot number of the primary NIC. seconds is the time in seconds.
Configuring Groups Troubleshooting a Group Configuration 41 Use the troubleshooting tips below to solve problems that may occur in a group configuration. To access a database of technical information that can help you diagnose and solve NIC installation, configuration, and upgrade problems, go to: http://knowledgebase.3com.
5 Configuration Settings CONFIGURING THE NIC The table below lists the configuration settings for the NIC. Before you change the NIC configuration settings, contact the system administrator. Option Description Network Driver Optimization Specifies how to optimize the network driver for your network by allowing trade-offs between network performance and CPU utilization. Duplex Boot PROM Media Type ■ Normal balances CPU utilization and network performance.
44 CHAPTER 5: CONFIGURING THE NIC Configuration Methods The NIC can be configured using any of the methods listed in the table below. Method Description Requirements 3Com NIC Diagnostics program for Windows Configure the NIC locally using the 3Com NIC Diagnostics program for Windows: Windows NT 4.0 or Windows 2000 1 Make sure that the 3Com NIC diagnostics program is installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities. 4 Click 3Com NIC Doctor.
Configuring the Managed PC Boot Agent (MBA) 45 5 Click the Configuration tab. The Configuration screen appears. 6 Under Network Parameter, select the setting to be changed. For a description of each setting, click the question mark (?) in the upper right corner of the screen, move it over a setting, and click once. 7 Open the Set Value list box and select a new value from the list of available options. Repeat the process to change any other configuration setting.
46 CHAPTER 5: CONFIGURING THE NIC Refer to your computer documentation if you do not know which type of computer you have. Follow the appropriate instructions to enable a BBS BIOS-compatible computer to boot from the network using the MBA boot ROM: BBS BIOS-Compatible Computers 1 Make sure that the NIC boot ROM setting is Enabled. See Configuring the Managed PC Boot Agent (MBA) on page 45. 2 Set the MBA manually as the first boot device in the computer BIOS.
6 TROUBLESHOOTING THE NIC To access a database of technical information that can help you diagnose and solve NIC installation, configuration, and upgrade problems, go to: http://knowledgebase.3com.com Interpreting the LEDs Diagnostic light-emitting diodes (LEDs) are located below the cable connector(s) on each NIC. The LEDs operate as follows: LED State Meaning 10 LNK (link) On If drivers are installed, the 10BASE-T connection is active. If drivers are not installed, the NIC is receiving power.
48 CHAPTER 6: TROUBLESHOOTING THE NIC Viewing the NIC LEDs in the Diagnostics Program To view the LEDs in the 3Com NIC Diagnostics program: 1 Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed. 2 Open the Windows Start menu. 3 Select Programs, and then 3Com NIC Utilities. 4 Click 3Com NIC Doctor. The 3Com NIC Diagnostics General screen appears and displays following LEDs: Link—lights if there is a valid connection between the NIC and the network.
Troubleshooting the Network Connection 49 6 Click Support Databases to display customer support databases about the NIC in three categories: Release notes—Display tips about installing and using the NIC. Frequently asked questions—Display common questions asked by customers and answered by 3Com support experts. Knowledgebase topics—Display NIC compatibility topics.
50 CHAPTER 6: TROUBLESHOOTING THE NIC 4 Check the computer BIOS. ■ Boot the computer and enter the BIOS. If you do not know how to enter the BIOS, consult the computer documentation or contact the computer vendor. ■ Locate the Wake-Up on LAN event setting. ■ Verify that the setting is enabled. 5 Check the Remote Wake-Up cable connection. If the computer complies with PCI 2.2, the Remote Wake-Up cable is not required. Remote Wake-Up is enabled automatically through the PCI bus.
Removing Server Features Windows 2000 51 The Windows 2000 system does not allow you to uninstall the network driver from the Network and Dial-up Connections window. To remove the network driver: 1 Right-click the My Computer icon, then select Properties from the menu. 2 Select the Hardware tab, then click Device Manager. 3 Double-click Network Adapters. 4 Right-click on the name of a NIC and select Uninstall from the menu. 5 Click OK to confirm device removal. 6 Exit the Device Manager.
52 CHAPTER 6: TROUBLESHOOTING THE NIC NetWare To remove DynamicAccess technology server features: 1 Enter this command at the prompt: NetWare 4.2: load install NetWare 5.x: load nwconfig 2 In the Installation Options screen, select Product options. 3 In the Other Installation Actions screen, select View/Configure/Remove installed products. The Currently Installed Products screen appears, listing software products that are installed in the system.
7 Overview RUNNING NIC DIAGNOSTICS IN WINDOWS The 3Com NIC Diagnostics program for Windows contains tests that can check the status of the following items: ■ NIC ■ Network ■ Network statistics To run NIC diagnostics tests on a computer running DOS or NetWare, use the 3Com Configuration and Diagnostics program for DOS (3C90XCFG.EXE) located on the 3Com EtherLink Server CD.
54 CHAPTER 7: RUNNING NIC DIAGNOSTICS IN WINDOWS Running the Network Test Run the Network Test to check the NIC connectivity to the network. 1 On the Diagnostics screen, click Run Network Test. The Network Connectivity Test screen appears. 2 Click Start. If the test passes, the NIC connection to the network is functioning correctly. If the test fails: Make sure that the NIC is properly connected to the network cable. Make sure that the hub or switch to which the NIC is connected is powered on.
Using the 3Com Icon in the Windows System Tray 55 4 Click 3Com NIC Doctor. The 3Com NIC Diagnostics General screen appears. 5 On the General screen, select the check box next to Show Icon in System Tray. 6 Close the 3Com NIC Diagnostic program. The NIC icon appears in the Windows system tray. When you double-click the icon, the 3Com NIC Diagnostics program starts.
INSTALLING A 3COM NIC WHILE INSTALLING THE NOS A Follow these instructions to install 3Com software while you are installing the network operating system. (This procedure is often called “performing a fresh installation.”) Windows Fresh Installation For installation requirements, see Installation Requirements on page 7. To display the Help system during the driver installation, click Help on any 3Com window.
58 APPENDIX A: INSTALLING A 3COM NIC WHILE INSTALLING THE NOS 8 Insert the 3Com EtherLink Server CD in the CD-ROM drive. 9 Press F3. 10 Enter the location of the driver on the 3Com CD. For example: D:\nwserver 11 In the Driver Summary screen, select 3C980.LAN and press Enter. Edit parameters as necessary. 12 From the Additional Driver Options menu, select Return to Driver Summary. 13 Remove the 3Com CD from the CD-ROM drive. 14 Insert the NetWare CD in the CD-ROM drive.
B Overview INSTALLING THE 3COM DMI AGENT The 3Com DMI Agent allows any DMI-compatible browser or network management application that supports DMI 2.0 to remotely manage and configure advanced features of an EtherLink PCI NIC.
60 APPENDIX B: INSTALLING THE 3COM DMI AGENT System Requirements This section lists the computer and network management requirements for installing and using the 3Com DMI Agent. Computer Requirements Network Management Requirements Installation Instructions ■ DMI Service Provider 2.0 or greater (such as Smart Technologies Service Provider 2.0) ■ NDIS 3, 4, or 5 driver ■ Windows NT 4.
C SPECIFICATIONS Standards Conformance IEEE 802.3 10BASE-T IEEE 802.3u 100BASE-TX auto-negotiation N-Way 10/100 auto-negotiation IEEE 802.3x full duplex auto-negotiation and flow control IEEE 802.1p/Q IEEE 802.1Q VLAN Tagging Microsoft PC97 Microsoft PC98 Microsoft PC99 Microsoft Server Design Guide 2.0 PCI 2.2 DMI 2.x ACPI 1.0 Wired for Management 1.1a, 2.0 Pre-OS boot protocol support (PXE, BootP/DHCP, NCP, RPL) Hardware Bus interface PCI Local Bus Specification, Revision 2.
62 APPENDIX C: SPECIFICATIONS Environment Operating temperature 32˚ to 158˚F (0˚ to 70˚C) Storage temperature –22˚ to 194˚F (–30˚ to 90˚C) Operating humidity 10 to 90% noncondensing Storage humidity 10 to 90% noncondensing Altitude –984 ft to 9,840 ft (–300 to 3,000 m) Connector and Cabling Requirements Connector RJ-45 10BASE-T cable Category 3, 4, or 5 UTP 100BASE-TX cable.
D TECHNICAL SUPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, 3Com recommends that you access the 3Com Corporation Web site.
64 APPENDIX D: TECHNICAL SUPPORT When you contact your network supplier for assistance, have the following information ready: ■ Product model name, part number, and serial number ■ A list of system hardware and software, including revision levels ■ Diagnostic error messages ■ Details about recent configuration changes, if applicable If you are unable to contact your network supplier, see the following section on how to contact 3Com.
Support from 3Com Country Telephone Number From the following European countries, you may use the toll-free numbers: Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Luxembourg Middle East Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.K.
Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.
INDEX Numbers 10 LNK LED troubleshooting with 47 10/100 LNK LED troubleshooting with 47 100 LNK LED troubleshooting with 47 100BASE-TX cable requirements 8 link LED 47 10BASE-T cable requirements 8 link LED 47 3Com DMI Agent computer requirements 60 installing 60 network management requirements 60 overview 59 3Com icon, in Windows system tray removing 54 showing 54 3Com logo, disabling 46 3Com NIC Diagnostics program starting 44, 53, 54 3Com NIC help system 48 3Com URL 63 802.
68 INDEX duplex mode configuring 44 default setting 43 DynamicAccess LAN agent traffic prioritization 2 DynamicAccess server features NetWare commands 37 configuration guidelines 34 overview 2 removing 51, 52 Windows adding NICs to a group 21 changing the primary NIC 24 creating a group 20 creating a VLAN 22 deleting or editing a VLAN 24 removing a NIC from a group 24 window, defined 19 Windows 2000 accessing the program 19 Windows NT starting the program 19 DynamicAccess Software Setup window 23 configu
69 miniport connections, relating to LAN connections 25 multicast control, configuring 23 multiple collisions, viewing 54 multiple NICs in NetWare 27 secondary 2 software, removing 50 test, running 53 virtual 2 Node Address 32 resilient server links (RSLs) 2 retry count command 39 returning products for repair 66 ROM, MBA boot 2, 5 RWU 5 N O S NetWare adding a group 36 adding NICs to a group 35 configuration parameters 32 configuring server features 30 correlating slot numbers and physical NICs 27 dr
70 INDEX T U W TCP/IP configuration NetWare 33 Windows NT 14 technical support 3Com URL 63 network suppliers 63 product repair 66 temperature operating 62 storage 62 test Network 54 NIC 53 timeout 39 traffic prioritization configuring 23 overview 2 Transmit Checksum 32 transmit deferrals, viewing 54 Transmit LED, viewing 48 transmit load balancing 3, 17 transmit underruns, viewing 54 Transmit/Receive Error Threshold 32 troubleshooting cable 49 group configuration 41 LEDs 47 load balancing, NetWare 41 l
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FCC DECLARATION OF CONFORMITY We declare under our sole responsibility that the Description Model Number 3Com EtherLink Server 10/100 PCI NIC 3C980-TXM 3C980B-TXM 3C980C-TXM 3Com EtherLink 10/100 PCI Dual Port Server NIC 3C982-TXM to which this declaration relates, is in conformity with the following standards or other normative documents: ■ ANSI C63.4-1992 Methods of Measurement ■ Federal Communications Commission 47 CFR Part 15, subpart B 15.107 (e) Class B Conducted Limits 15.
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