- 3com Network Interface Card User Guide
Table Of Contents
- About This Guide
- Introduction
- Overview
- 3CR990 NIC Features
- DynamicAccess LAN Agent
- Windows2000 Offload Features
- Installing and Connectingthe NIC
- Installing NICDrivers in Windows
- Installing DynamicAccess Software in Windows
- Overview
- Installing the DynamicAccess LAN Agent for a Client NIC
- Installing DynamicAccess Software for a Server NIC
- Configuring Groups and VLANs for a Server NIC
- Planning the Configuration
- Working With Server Features
- Creating a Group
- Adding NICs to a Group
- Specifying a Dedicated IP Address
- Changing an IP Address
- Creating a VLAN
- Specifying Traffic Priorities
- Saving the Configuration
- Disabling Load Balancing for a Group
- Changing the Primary NIC
- Removing a NIC from a Group
- Deleting or Editing a VLAN
- Displaying NIC Properties
- Displaying Group Properties
- Specifying Failover from Gigabit to 10/100 PCI
- Troubleshooting a Load Balancing Configuration
- Changing Windows2000 Property Settings
- Identifying Windows 2000 Miniport and LAN Connections
- Using Windows2000 Offload Features
- Installing DynamicAccess LAN Encryption Software
- Installing NetWare Client and ServerDrivers
- Overview
- Installing and Configuring the NetWare Server Driver
- Using the Latest Support Packs
- Obtaining NetWare Loadable Modules
- Server Software Installation Requirements
- Installing the NetWare 3.12 Server Driver
- Installing the Server Driver for NetWare 4.11 and 5.0 UsingINETCFG
- Installing the Server Driver and DynamicAccess Technology Using AUTOEXEC.NCF
- Installing Multiple Server NICs
- Verifying the PCI Slot Number
- Installing Server Features
- Configuring Groups
- Verifying the Installation and Configuration
- Changing NetWare Driver Configuration Parameters
- Maintaining Groups
- Configuring the NIC
- Configuring IP Security
- Troubleshooting the NIC
- Running NIC Diagnostics
- Obtaining Drivers
- Specifications and CablingRequirements
- Installing the 3ComDMIAgent
- EtherCD Content and Navigation
- Installing a 3Com NIC While Installing the NOS
- Technical Support
- Index
- FCC Class B Statement
- FCC Declaration of Conformity
- Industry Canada Class B Emission ComplianceStatement
- Avis de Conformité à la Réglementation d’IndustrieCanada
- VCCI Class B Statement
- 3Com End User Software License Agreement
- Product Registration
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132 CHAPTER 8: TROUBLESHOOTING THE NIC
5 Click the Support tab.
The Support screen appears.
6 Click Support Databases to display customer support
databases about the NIC in three categories:
Release notes—Display tips about installing and using
the NIC.
Frequently asked questions—Display common questions
asked by customers and answered by 3Com support
experts.
Knowledgebase topics—Display NIC compatibility topics.
Troubleshooting the NIC Installation
If you encounter any of the following problems or error
messages, follow the steps in Cleaning Up a Failed
Installation on page 132 to resolve the problem.
Problems/Error Messages
■ A red X or a A yellow exclamation point (!) appears by
the name of the NIC in the Windows Device Manager.
■ The Network Neighborhood icon does not appear on
the Windows desktop.
■ The NIC does not appear in the Network Configuration
or Properties window.
■ Error: “This device is not present, not working properly,
or does not have all of the driver installed. Code 22.”
■ Error: “Windows was unable to locate a driver for
this device.”
■ Error: “You have selected a plug and play adapter.
Please turn off your machine an install the adapter.
Then turn on your machine and reinstall.”
Cleaning Up a Failed Installation
If the network driver installation failed, follow the steps
below to clean up your system and install the NIC correctly.
This procedure:
■ Removes all 3CR990 NICs from your system.
■ Removes the 3Com NIC Diagnostics program.