Fast EtherLink® ISA 10/100BASE-TX Network Interface Card User Guide A member of the 3Com® Fast EtherLink family of network interface cards http://www.3com.com/ http://www.3com.com/productreg Part No.
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 Copyright © 1999, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
CONTENTS ABOUT THIS GUIDE How to Use This Guide Conventions 2 1 1 INTRODUCTION Features 1-1 10/100 Auto Negotiation (NWay) 1-2 Remote NIC Management 1-2 System Requirements 1-2 3C515-TX NIC Operation Tips 1-3 Compaq 386/20e PC 1-3 Compaq DeskPro 433/L PC 1-3 IBM 486 SLC and IBM 386 SLC PCs Network Driver Installation Options 1-4 1-3 2 INSTALLING THE NIC Getting Started 2-1 Installing the NIC 2-2 Connecting to the Network 2-5 3 INSTALLING THE NOVELL NETWARE DRIVER Before You Begin 3-1 Installing the N
Windows NT 4.0 3-10 Windows NT 3.51 3-11 4 INSTALLING THE NDIS NETWORK DRIVER Before You Begin 4-2 Installing the NDIS 2.01 Driver 4-2 Windows 3.x 4-2 Windows for Workgroups 4-3 Windows 95 4-4 IBM LAN Server 4.0 for DOS and OS/2 4-5 LAN Services v4.0 for DOS 4-5 OS/2 LAN Server 4-6 DEC PATHWORKS, Banyan VINES Client, Microsoft LAN Manager, or Artisoft LANtastic Updating the NDIS 2.01 Driver 4-8 DOS or Windows 3.x Update 4-8 Windows 95 Update 4-8 Installing the NDIS 3.
A SPECIFICATIONS NIC Specifications A-1 Cabling Requirements A-2 RJ-45 Connector Pin Assignments A-2 B TECHNICAL SUPPORT Online Technical Services B-1 World Wide Web Site B-1 3Com FTP Site B-1 3Com Bulletin Board Service B-2 Access by Analog Modem B-2 Access by Digital Modem B-2 3Com Facts Automated Fax Service B-3 Support from Your Network Supplier B-3 Support from 3Com B-3 Returning Products for Repair B-5 INDEX 3COM CORPORATION LIMITED WARRANTY FCC CLASS A VERIFICATION STATEMENT FCC CLASS B STATEMENT
FIGURES 2-1 2-2 2-3 2-4 2-5 5-1 6-1 6-2 A-1 3C515-TX NIC 2-2 Removing the Cover 2-3 Removing the Screw and Backplate 2-4 Inserting the NIC 2-4 Connecting the Network Cable to the RJ-45 Connector 3C515-TX NIC and LEDs 5-1 Select an Adapter Screen 6-3 Changing Adapter Configuration Screen 6-4 RJ-45 Connector Pin Assignments A-2 2-6
TABLES 1 2 5-1 5-2 6-1 Notice Icons 2 Text Conventions 2 LED Descriptions 5-2 NIC and Diagnostic Program Names Option Settings 6-2 5-5
ABOUT THIS GUIDE This guide describes how to install, configure, and troubleshoot the 3Com® Fast EtherLink® ISA 10/100BASE-TX network interface card (called the 3C515-TX adapter in this guide). How to Use This Guide This table shows where to find specific information in this guide. If you are looking for... Turn to...
2 ABOUT THIS GUIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Icon Table 2 Notice Icons Notice Type Alerts you to... Information note Important features or instructions Caution Risk of personal safety, system damage, or loss of data Warning Risk of severe personal injury Text Conventions Convention Description Screen displays This typeface represents information as it appears on the screen.
INTRODUCTION 1 This chapter describes the 3C515-TX NIC features, system requirements, and network driver installation options. The 3Com® Fast EtherLink® ISA 10/100BASE-TX network interface card (called the 3C515-TX NIC in this guide) connects your PC to either a 10BASE-T or a 100BASE-TX network port. The 3C515-TX NIC uses a single RJ-45 connector, unshielded twisted-pair (UTP) cable, and a 16-bit ISA slot in your PC. Please read the README.
1-2 CHAPTER 1: INTRODUCTION ■ Use of Category 3, 4, or 5 UTP cabling for 10BASE-T Ethernet networks and Category 5 for 100BASE-TX Fast Ethernet networks ■ Boot ROM (3C515-TRIROM) 10/100 Auto Negotiation (NWay) The 3C515-TX NIC automatically runs at the speed that the connected hub supports, using NWay, an IEEE 802.3 standard. The 3C515-TX NIC also works with any other non-NWay 10BASE-T or 100BASE-TX IEEE-compliant products.
3C515-TX NIC Operation Tips 1-3 3C515-TX NIC Operation Tips 3Com testing has discovered bus mastering problems on some PCs. Refer to the README.TXT file for information on how to disable bus mastering. The 3C515-TX NIC was designed for maximum performance and compatibility in ISA-only machines. For PCI/ISA hybrid or EISA PCs, use the 3Com 3C905-TX Fast EtherLink XL PCI NIC or the 3Com 3C597-TX Fast EtherLink EISA NIC.
1-4 CHAPTER 1: INTRODUCTION Network Driver Installation Options You must install the network driver provided on the EtherDisk diskette that allows the 3C515-TX NIC to work with the following network operating systems, including: ■ Novell NetWare (16-bit client only) ■ NDIS network operating systems including: ■ Windows 95 ■ Windows NT ■ Microsoft Windows for Workgroups ■ OS/2 ■ Banyan VINES ■ Microsoft LAN Manager ■ IBM LAN Server ■ Artisoft LANtastic/AI ■ DEC PATHWORKS The first inst
INSTALLING 2 THE NIC This chapter describes how to install the 3C515-TX NIC in your PC and connect it to the network. Getting Started CAUTION: The NIC is packed in an antistatic container to protect it during shipment. Before you remove the NIC from the container, touch the metal chassis of your PC to reduce static electricity on your person. You can maintain grounding by wearing a wrist strap attached to the chassis.
2-2 CHAPTER 2: INSTALLING THE NIC Installing the NIC To install the 3C515-TX NIC, follow these instructions: WARNING: The NIC is installed in a PC that operates with voltages that can be lethal. Before you remove the cover of your PC, you must observe the following steps to protect yourself and prevent damage to the system’s components. 1 Turn off the PC and unplug the unit from its power source. 2 Remove any jewelry from your hands and wrists. 3 Make sure to use only insulated or nonconducting tools.
Installing the NIC 2-3 6 After you have unpacked the NIC, complete the Product Registration Card and return it to 3Com. Or call 1-800-NET-3Com for immediate registration. Figure 2-2 Removing the Cover 7 Remove the PC’s cover, as shown in Figure 2-2, and choose an empty ISA expansion slot. If you do not know how to identify an ISA slot, ask your system administrator. CAUTION: Check the clearance between the NIC and any adjacent board. If there is contact, move one of the boards.
2-4 CHAPTER 2: INSTALLING THE NIC Mounting screw Expansion slot cover Expansion slots Figure 2-3 Removing the Screw and Backplate 9 Insert the 3C515-TX NIC into the empty expansion slot, as shown in Figure 2-4, and secure it with the screw you removed earlier. Figure 2-4 Inserting the NIC Make sure the board is firmly seated in the slot.
Connecting to the Network 2-5 10 Replace the PC cover and reconnect all previously connected cables. These are general instructions that apply to most PCs. Refer to the manual that accompanied your PC for detailed instructions on installing boards in your PC. 11 Turn the power to the PC back on. 12 Proceed to the next section, “Connecting to the Network.” Connecting to the Network This section describes how to connect the 3C515-TX NIC to the network cable.
2-6 CHAPTER 2: INSTALLING THE NIC 100 L N K 10 ACT 100 LNK LED 10 LNK LED ACT LED TX RJ-45 port TX RJ-45 connector Figure 2-5 Connecting the Network Cable to the RJ-45 Connector 2 Connect the other end of the network cable to a 10BASE-T or a 100BASE-TX network port. 3 Check the LEDs, shown in Figure 2-5. After installation, and before you install the network driver, the LEDs indicate the following: ■ 10 LNK LED lights green to show 10 Mbps link integrity.
INSTALLING THE NOVELL NETWARE DRIVER 3 This chapter describes how to install the NetWare driver on your PC. The NetWare DOS ODI client driver allows your PC to connect to a Novell NetWare network as a client. To operate the 3C515-TX NIC in any other network environment, see Chapter 4. It is assumed that you have not installed any other NIC in the PC. Some of the following instructions may not apply or may produce different results. Ask your MIS department for instructions.
3-2 CHAPTER 3: INSTALLING THE NOVELL NETWARE DRIVER Go to the section for your PC operating system in this chapter for instructions that describe how to install the NetWare driver on your PC. Installing the Novell NetWare Client Driver In a Novell NetWare environment, the network driver is installed on a PC running one of these operating systems: ■ DOS ■ OS/2 ■ Windows 3.x ■ Windows for Workgroups ■ Windows 95 DOS and Windows 3.
Installing the Novell NetWare Client Driver 3-3 4 The first time you use the EtherDisk diskette, the 3Com software license appears. To accept its terms, type Y. (To view all the license text, press [F1].) Several messages appear while the Intelligent Auto Install program is running. A final message indicates successful installation. If problems occur only when the Intelligent Auto Install program runs, view or print the COMSLINK.LOG file (located in the C:\ directory) to see what the problem may be.
3-4 CHAPTER 3: INSTALLING THE NOVELL NETWARE DRIVER 5 Remove the EtherDisk diskette. 6 Boot OS/2 Warp. 7 Insert the WSOS2_1 NetWare Requester diskette in the floppy drive. 8 Click the Drives icon and double-click Drive A. 9 Double-click the INSTALL.EXE icon. 10 Select Installation from the file bar and click Requester on workstation.... 11 Enter the target directory. The default is C:\NETWARE. 12 Click OK to continue. 13 Select Edit CONFIG.SYS and Copy All Files. Click OK to continue.
Installing the Novell NetWare Client Driver 3-5 23 Continue disk swapping as requested. A message screen now appears, indicating that the installation is complete. 24 Select Configuration from the file bar and click This workstation. 25 Enter the default NET.CFG location of C:\NET.CFG and click Edit. 26 Type the following in the Current NET.CFG File Contents dialog box: link driver 3C515 frame ethernet_802.
3-6 CHAPTER 3: INSTALLING THE NOVELL NETWARE DRIVER 2 Gather the information described in “Before You Begin” at the beginning of this chapter. 3 Using Windows for Workgroups, click the Network icon. 4 If you are using the Microsoft Windows Network in combination with Novell NetWare, do the next step. If not, go to the next section. 5 Set up the network for Microsoft and Novell (3.x or 4.x). a Select Install Microsoft Windows Network and other network. b Select Novell.
Installing the Novell NetWare Client Driver 3-7 NetWare Shell Support for Windows for Workgroups If you are installing only NetWare shell support for Windows for Workgroups, complete the following steps. For more information, ask your system administrator. 1 Using Windows for Workgroups, locate the Network icon and click it. 2 Click Network and select Install Windows Support for the Following Network Only, for example: Novell NetWare (Workstation shell 3.x or 4.x) 3 Click OK.
3-8 CHAPTER 3: INSTALLING THE NOVELL NETWARE DRIVER 3 Turn the PC on and start Windows 95. A message appears, saying that new hardware has been found. 4 When the New Hardware Found dialog box appears, select Driver from disk provided by hardware manufacturer and click OK. The Install from Disk dialog box appears. 5 Insert the EtherDisk diskette in drive A and click OK. Windows 95 copies the needed files from the EtherDisk diskette and prompts you for the Windows 95 diskettes or CD.
Installing the Novell NetWare Client Driver 3-9 14 Click OK. 15 Set the Primary Network Logon to Client for NetWare Networks. 16 Click OK. 17 When prompted, remove the EtherDisk diskette, reboot the PC, and follow the steps in the next section to confirm installation. Confirming Installation Complete the following procedure to confirm that the 3C515-TX NIC is properly installed in a PC running Windows 95 after you reboot: 1 Double-click the My Computer icon. 2 Double-click the Control Panel icon.
3-10 CHAPTER 3: INSTALLING THE NOVELL NETWARE DRIVER Windows NT 4.0 The following steps describe how to install the network driver in a PC running Windows NT 4.0. 1 Start Windows NT. 2 In the Control Panel, double-click the Network icon. 3 Click the Adapters tab in the Network Control Panel. If networking has not been installed in your system, when you open the Network Control Panel, Windows NT will ask you if you want to install networking.
Installing the Novell NetWare Client Driver 3-11 Windows NT 3.51 The following steps describe how to install the network driver in a PC running Windows NT 3.51. 1 Start Windows NT. 2 In the Control Panel, double-click the Network icon. In the Network Settings window, select the existing 3Com driver in the Installed Adapters group. 3 Click Remove. 4 Click Yes in the Network Settings dialog box. 5 In the Network Settings window, click Add Adapter.
INSTALLING THE NDIS NETWORK DRIVER 4 This chapter describes how to install the NDIS network driver for the following network operating systems that support the NDIS 2.0 driver: ■ Windows for Workgroups ■ Banyan VINES ■ Microsoft LAN Manager ■ IBM LAN Server ■ Artisoft LANtastic/AI ■ DEC PATHWORKS This chapter also describes how to install the NDIS 3.
4-2 CHAPTER 4: INSTALLING THE NDIS NETWORK DRIVER Before You Begin Before installing the NDIS network driver, make sure you have the EtherDisk diskette. Ask your system administrator for the following information you need to complete the driver installation. ■ Operating system of your PC ■ DOS ■ OS/2 ■ Windows 3.x ■ Windows for Workgroups ■ Windows 95 ■ Windows NT ■ Network driver version you should install (NDIS 2.01 or NDIS 3.
Installing the NDIS 2.01 Driver 4-3 Windows for Workgroups To install the real-mode 16-bit NDIS 2 (EL515.DOS) driver under Windows for Workgroups (WFW), follow these steps. Real-mode drivers are required by DOS applications. 1 Start Windows for Workgroups. 2 Open the Network group and double-click Network Setup. 3 To install the NIC, click Drivers. 4 In the Network Drivers window, click Add Adapter. 5 From the list of network adapters, select Unlisted or Updated Network Adapter.
4-4 CHAPTER 4: INSTALLING THE NDIS NETWORK DRIVER 12 Click Yes to all prompts. The Windows setup program asks for the NDIS.386 file. 13 If prompted, remove the EtherDisk diskette and insert Microsoft Windows for Workgroups 3.11 Disk 7 and click OK. 14 If prompted for the EL515.DOS driver, remove any diskette in drive A and insert the 3Com EtherDisk diskette in drive A. To load the NDIS 2 driver, type this path: a:\ndis2\dos [Enter] 15 Click OK. The PROTOCOL.INI and SYSTEM.INI files have been modified.
Installing the NDIS 2.01 Driver 4-5 4 Click OK. Windows 95 reads in the W95EL515.INF file. 5 Select Fast EtherLink ISA NIC. 6 Go to Network on the Control Panel, and click once on Fast EtherLink ISA NIC. 7 In the Driver Type tab, click Properties, and then Real Mode (16 bit) NDIS Driver. 8 Click OK. 9 Restart your PC when prompted. The NDIS 2 driver installation is complete. IBM LAN Server 4.0 for DOS and OS/2 To install the 3Com NDIS 2 driver for IBM LAN Server 4.
4-6 CHAPTER 4: INSTALLING THE NDIS NETWORK DRIVER 6 Remove the DOS LAN Services Disk 1 diskette and insert the EtherDisk diskette. The next menu displays the 3Com Fast EtherLink ISA NIC. Additional menus will appear. 7 Select the appropriate options for your network environment and complete the installation. Refer to the IBM documentation if you have questions about these menus. 8 After completing the installation, copy 3C515.DOS from the EtherDisk diskette to C:\NET. 9 Reboot the PC.
Installing the NDIS 2.01 Driver 4-7 12 Remove MPTS Disk 2 and insert the EtherDisk diskette in drive A and enter the drive letter and path to the 3Com NDIS drivers. For example, type: a:\ndis2\os2 [Enter] 13 Click OK. 14 Select 3Com Fast EtherLink ISA NIC for OS/2 and click Add. 15 Under Current Configuration, select 3Com Fast EtherLink ISA NIC for OS/2 and then click Edit. 16 Enter the 12-digit address of your 3C515-TX NIC and then click OK.
4-8 CHAPTER 4: INSTALLING THE NDIS NETWORK DRIVER Updating the NDIS 2.01 Driver This section describes how to update the NDIS 2.01 driver. DOS or Windows 3.x Update To update the NDIS 2.01 driver for a PC running DOS or Windows 3.x, proceed as follows: 1 Boot the PC under DOS. For Windows 3.x, exit Windows completely to the DOS prompt (select File, Exit Windows, OK).
Installing the NDIS 3.x Driver 4-9 6 Click Start, then Settings. 7 Select Control Panel. 8 In the Control Panel, click Network and Add. 9 Select Adapters and 3Com. 10 Click Have Disk. 11 Insert the EtherDisk diskette in the floppy drive. 12 Enter the letter of the floppy drive location. 13 Click OK. 14 Select the Fast EtherLink ISA NIC from the list and click OK. 15 Select the NIC again and click Properties. 16 In the Driver Type tab, click Real Mode (16 bit) NDIS Driver. 17 Click OK.
4-10 CHAPTER 4: INSTALLING THE NDIS NETWORK DRIVER 5 Select Unlisted Or Updated Network Adapter and click OK. 6 Insert the EtherDisk diskette in drive A. Type the following in the Install Driver dialog box prompt and click OK: a:\wfw311 [Enter] 7 In the Network Drivers dialog box, select the Fast EtherLink ISA NIC on the list and click OK. The Windows setup program asks if you want to replace the Enhanced Mode Protocol manager with the version you are installing. 8 Click Yes to all prompts.
Installing the NDIS 3.x Driver 4-11 1 Start Windows 95. A message appears, saying that new hardware has been found. If this message does not appear, see Chapter 5. 2 When the New Hardware Found dialog box appears, select Driver from disk provided by hardware manufacturer and click OK. The Install from Disk dialog box appears. 3 Insert the EtherDisk diskette in drive A and click OK. Windows 95 copies the needed files from the EtherDisk diskette. You are then prompted for the Windows 95 diskettes or CD.
4-12 CHAPTER 4: INSTALLING THE NDIS NETWORK DRIVER 6 Double-click the 3C515-TX NIC name to display a description of the 3C515-TX NIC and its current status. The next dialog box confirms that the 3C515-TX NIC is working properly. If you have a problem, go to Chapter 5, “Troubleshooting.” 7 Click Cancel to leave each dialog box and return to the Control Panel. Windows NT 4.0 The following steps describe how to install the NDIS 3 network driver in a PC running Windows NT 4.0. 1 Start Windows NT.
Installing the NDIS 3.x Driver 4-13 Windows NT 3.51 The following steps describe how to install the NDIS 3 network driver in a PC running Windows NT 3.51. 1 Start Windows NT. 2 In the Control Panel, double-click the Network icon. In the Network Settings window, select the existing 3Com driver in the Installed Adapters group. 3 Click Remove. 4 Click Yes in the Network Settings dialog box. 5 In the Network Settings window, click Add Adapter.
5 TROUBLESHOOTING This chapter explains how to isolate and solve 3C515-TX NIC problems. Troubleshooting with the NIC LEDs The 3C515-TX NIC has three status LEDs, as shown in Figure 5-1 and described in Table 5-1.
5-2 CHAPTER 5: TROUBLESHOOTING Table 5-1 LED Descriptions LED Description Steady 10 LNK Green: Link integrity Good 10BASE-T No connection connection between between NIC NIC and hub and hub Off 100 LNK Green: Link integrity Good 100BASE-TX No connection connection between between NIC NIC and hub and hub ACT Yellow: Heavy network Port traffic for traffic either speed No traffic Troubleshooting with the Diagnostic Tests The two diagnostic tests on the EtherDisk diskette check the NIC’s overall
Running the Diagnostic Tests 5-3 Running the Diagnostic Tests To run the tests, proceed as follows: 1 Check that the NIC is installed and connected to the network correctly (see Chapter 2). 2 Boot the computer under DOS. The Configuration and Diagnostic Program will not run if memory managers or other device drivers have been loaded. To allow the Configuration and Diagnostic Program to run, do one of the following: ■ Boot the PC from a DOS diskette that does not contain device drivers.
5-4 CHAPTER 5: TROUBLESHOOTING To run the tests continuously, go to the Repetitions box on the Test Setup screen, and select Continuous (and deselect Halt on Error in the Errors box). The Group 1 tests include: ■ Register Access ■ EEPROM ■ FIFO Loopback ■ Ethernet Core Loopback ■ Encoder/Decoder Loopback ■ Interrupt For test descriptions, see the online help (press [F1]). 3 When testing is complete, exit the Configuration and Diagnostic Program and reboot the computer.
Running the Diagnostic Tests 5-5 Select Echo Server under the Test menu, and click the Start button to make the computer an echo server. If you are setting up an echo server on a computer with a 10 Mbps 3Com NIC other than a 3C515-TX NIC, follow these steps: 1 Select a computer to use as an echo server. 2 Insert the appropriate EtherDisk diskette into the echo server computer’s drive A.
5-6 CHAPTER 5: TROUBLESHOOTING Testing 100BASE-TX NIC Operation To test 100BASE-TX NIC operation, use a computer as an echo server that contains a 3C515-TX NIC or a Fast EtherLink XL NIC. Select Echo Server under the Test menu, and click Start to make the computer an echo server. Starting the Group 3 Test To run this test, proceed as follows: 1 Start the Configuration and Diagnostic Program. This program must be on the computer containing the NIC you want to test. 2 Select Test Setup from the Test menu.
Getting Help If a Test Fails 5-7 If a test fails, the NIC may not be defective. The problem may be incorrect option settings, option settings that conflict with the settings of other boards, or improper installation. If you need to test the NIC further, use the following troubleshooting tips: CAUTION: Before inserting or removing the NIC from the computer, turn the computer’s power off. ■ Check the NIC installation by reviewing Chapter 2. Make sure the board is seated correctly in the slot.
5-8 CHAPTER 5: TROUBLESHOOTING ■ Remove all other NICs from the computer and run the tests again. If the tests pass, the other NICs may be causing contention. ■ Check the configuration settings and change them if they conflict with another device. See Chapter 6. Make sure you are running the latest BIOS for your PC.
CHANGING CONFIGURATION SETTINGS 6 This chapter describes how to change configuration settings for the 3C515-TX NIC. You can change the 3C515-TX default configuration settings using the 3Com EtherDisk diskette Configuration and Diagnostic Program. Before you change the configuration settings, contact your system administrator.
6-2 CHAPTER 6: CHANGING CONFIGURATION SETTINGS .
Changing the Settings 6-3 2 Boot the PC under DOS. The Configuration and Diagnostic Program will not run if memory managers or other device drivers have been loaded. To allow the program to run, do one of the following: ■ Boot the PC from a DOS diskette that does not contain device drivers. ■ If your computer is running an operating system other than DOS, exit to the DOS prompt. For instructions, see the operating system documentation.
6-4 CHAPTER 6: CHANGING CONFIGURATION SETTINGS Quit Install Test Configuration and Diagnostic Program View Select F1=Help Adapter Configuration EtherLink III Adapter Configuration Network Driver Optimization Normal Full Duplex Disabled Media Type Auto Select (N-Way) Boot PROM Disabled I/O Port Address 300h Interrupt Level 10 DMA Channel 7 Auto Configure Modify File Options OK Cancel [ENTER]= Automatically Configures the Adapter [Alt]+=Execute Function [TAB]=Next
Changing the Settings 6-5 7 Continue this procedure with any of the other options. CAUTION: If you select a DMA channel that conflicts with another device, the PC may crash when the setting is changed. Reboot and reconfigure the DMA channel to another channel. See the online help for more information about each setting (press [F1] when the option is selected). 8 Press [Tab] to select OK and press [Enter]. This saves your changes.
A SPECIFICATIONS This appendix lists the specifications, cable requirements, and connector pin assignments for the 3C515-TX NIC. NIC Specifications Network Interface 10 Mbps Ethernet 10BASE-T Ethernet IEEE 802.3 industry standard for a 10 Mbps baseband CSMA/CD local area network 100 Mbps Ethernet 100BASE-TX Ethernet IEEE 802.3u industry standard for a 100 Mbps baseband CSMA/CD local area network Physical Dimensions Length: 15.764 cm (6.148 in) Height: 10.641 cm (4.
A-2 APPENDIX A: SPECIFICATIONS Cabling Requirements When connected to a 10BASE-T network, the 3C515-TX NIC operates in 10BASE-T mode and supports standard 10BASE-T cable topologies and types, including Category 3, 4, or 5 UTP cable for 10 Mbps. When connected to a 100BASE-TX network, the NIC operates in 100BASE-TX mode and supports Category 5 UTP cable. The maximum UTP cable distance is 100 meters at either speed.
B TECHNICAL SUPPORT 3Com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, 3Com recommends that you access the 3Com Corporation World Wide Web site.
B-2 APPENDIX B: TECHNICAL SUPPORT To connect to the 3Com FTP site, enter the following information into your FTP client: ■ Hostname: ftp.3com.com (or 192.156.136.12) ■ Username: anonymous ■ Password: A user name and password are not needed with Web browser software such as Netscape Navigator and Internet Explorer. 3Com Bulletin Board Service The 3Com BBS contains patches, software, and drivers for 3Com products.
Support from Your Network Supplier B-3 3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week. Call 3Com Facts using your Touch-Tone telephone: 1 408 727 7021 Support from Your Network Supplier If additional assistance is required, contact your network supplier.
B-4 APPENDIX B: TECHNICAL SUPPORT Below is a list of worldwide technical telephone support numbers: Country Asia Pacific Rim Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines P.R. of China Singapore S. Korea From anywhere in S. Korea: From Seoul: Taiwan, R.O.C.
Returning Products for Repair B-5 Country Telephone Number Latin America Argentina Brazil Chile Colombia Mexico Peru Puerto Rico Venezuela AT&T +800 666 5065 0800 13 3266 1230 020 0645 98012 2127 01 800 CARE (01 800 2273) AT&T +800 666 5065 800 666 5065 AT&T +800 666 5065 North America 1 800 NET 3Com (1 800 638 3266) Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number.
B-6 APPENDIX B: TECHNICAL SUPPORT Country Telephone Number Fax Number Latin America 1 408 326 2927 1 408 326 3355 U.S.A.
INDEX Numbers 100BASE-TX network port 1-1 10BASE-T network port 1-1 3C515.
2 INDEX I IBM LAN Server driver installation 4-5 installation drivers 3-1, 4-1 NIC 2-2 Intelligent Auto Install auto installation requirements 3-2 software 1-1 L LEDs 2-6, 5-1 license, 3Com software 3-3 network supplier support B-3 NIC connecting to the network 2-5 diagnostic test program names 5-5 features 1-1 installing 2-2 network interface A-1 remote management of 1-2 specifications A-1 troubleshooting 5-1 NWay feature 1-2 O M managing the NIC and its PC remotely 1-2 Media Type option description 6
INDEX 3 T W technical support 3Com URL B-1 bulletin board service B-2 fax service B-3 network suppliers B-3 product repair B-5 test setup, changing the 5-8 troubleshooting 5-2, 6-1 cable 5-7 diagnostic tests 5-2 LEDs 5-1 tips 5-7 Windows 3.x driver installation NDIS 2.01 4-2 NetWare 3-2 Windows 95 driver installation confirming NIC installation 3-9, 4-12 NDIS 2.01 4-2 NDIS 3.x 4-10 NetWare 3-7 Windows for Workgroups driver installation NDIS 2.01 4-3 NDIS 3.
3Com Corporation LIMITED WARRANTY Fast EtherLink ISA 10/100BASE-TX NIC HARDWARE 3Com warrants this hardware product to be free from defects in workmanship and materials, under normal use and service, for the following length of time from the date of purchase from 3Com or its authorized reseller: Limited Lifetime 3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the d
Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty 30) days after the date of purchase, and this is verified by 3Com, it will be considered deador defective-on-arrival (DOA) and a replacement shall be provided by advance replacement.
FCC CLASS A VERIFICATION STATEMENT WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules, and the Canadian Department of Communications Equipment Standards entitled, “Digital Apparatus,” ICES-003. These limits are designed to provide reasonable protection against harmful interference in a commercial installation.
3COM END USER SOFTWARE LICENSE AGREEMENT IMPORTANT: Read Before Using This Product YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT. IT CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY 3COM CORPORATION (“3COM”) TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE SOFTWARE. USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS.
GOVERNING LAW: This License Agreement shall be governed by the laws of the State of California as such laws are applied to agreements entered into and to be performed entirely within California between California residents and by the laws of the United States. You agree that the United Nations Convention on Contracts for the International Sale of Goods (1980) is hereby excluded in its entirety from application to this License Agreement.
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