User Guide

496 CHAPTER 12: CONFIGURING SINGLE DEVICES
Key Considerations The following section provides assistance when administering devices.
Troubleshooting Some advice on errors are outlined as follows:
The Device Warranty dialog box is not displayed after a Network
Discovery
One possible explanations for this is that the Device Warranty dialog box
is disabled. To check this:
1 Launch the Options dialog box by selecting the Tools > Options menu.
2 Select the General tab.
3 Check that the Show the Device Warranty dialog box after a network
discovery check box is selected. If it is not selected, click on the check box
to select this option.
The other explanation for this is that there are no devices to register. To
check this:
1 Select the Tools > Device Warranty menu option.
2 If all the devices on your network have already been registered, a
message, as shown in Figure 258
, is displayed.
Figure 258 Warning Message
3Com Network Director lists some devices as unregistered,
although you have already registered them on the 3Com website
The reason for this is that 3Com Network Director only knows about
devices that were registered using 3Com Network Director. If the devices
were registered on the 3Com website, 3Com Network Director will think
these devices are as yet unregistered.