IP Phone User Manual

Configuring Call Coverage for a Telephone 171
You can configure a rule for events that repeat on a weekly basis.
These events span one day or less.
■ Default coverage
You can assign multiple coverage rules to a phone extension, each rule
covering a different time window (event). However, one-time and
repeating events cannot overlap.
Changing the Default
Call Coverage Point
for a Phone
When you create a phone extension and associated voice mailbox, VCX
software automatically assigns the extension’s voice mailbox as the
default coverage point. You can change the default call coverage point to
a telephone number (or extension) to which unanswered calls to the
extension should be redirected. Alternatively, you can set the default to
no coverage.
To change the default call coverage for a phone extension:
1 Access the office location of the user whose call coverage you want to
configure (see A
ccessing a VCX Site through the Central Manager).
The USERS interface is enabled and the Users page appears. This page
lists all the users configured on this server. The menu options for the
USERS interface appear on the left side of the window.
2 Locate the user whose call coverage you want to configure.
3 In the Phones column, click the Phones link.
The User - Assigned Phones page appears for the selected user. See
Figure 51
.
4 In the Actions column, click Call Coverage.
The Coverage Rules page appears. See Figure 53
. This page displays the
coverage rules in effect for the phone. Initially, the only coverage rule
listed is the default call coverage point.
As shown in Figure 53
, by the default call coverage point for a phone
extension is voicemail.