Manual

26
To use the Last Known Good option in Windows NT:
1. Restart the system.
2. Press the SPACE BAR at the following prompt: Press space bar NOW to invoke the Last
Known Good Menu.
NOTE: If this option fails to correct the video display problem, restart the system in VGA mode and
reconfigure your display to 640 x 480 resolution, 60Hz refresh rate. Then restart Windows NT
again in non-VGA mode.
In Windows 2000
Press CTRL+ALT+DEL but do not log on to the Windows 2000 operating system. Instead,
shut down then boot into Safe Mode to choose another resolution or reinstall the video driver.
To Boot into Safe Mode
1. Restart the system.
2. At the boot screen, hit F8 to enter the Windows 2000 advanced options menu.
3. Choose Safe Mode, then hit ENTER to return to the boot screen.
Determining a Defective Unit
To determine a defective unit:
1. Save and exit from all files, if possible, then shut down Windows NT.
2. Turn off the power to the monitor and to the workstation.
CAUTION: Always turn off the power to the workstation before connecting or disconnecting the
cables.
3. Check and reseat all card and cable connections as needed.
4. Turn on the monitor power. If the Power On LED does not illuminate, see Getting Help
in this section.
5. Turn on the power to the system base unit. If the Power On LED on the base unit does
not illuminate, or if the BIOS beep codes indicate a failure, see Getting Help in this
section.
Reinstalling the Video Driver
CAUTION: You must have the correct driver for the Windows NT 4.0 or Windows 2000 operating
system. If you are unsure, refer to the README.TXT file located on the driver delivery
media for this information.