User's Manual

Appendix: Timer Module
August 2013 – Revision 2.0 DRAFT
Page 70 of 75
3M™ Wireless Communication System Model XT-1
Operating Instructions
Idle Time Before Resync
This value indicates the amount of idle time in the entire drive-thru
before the Timer system closes all open vehicles and starts fresh. For
the system to be considered Idle, there must be no vehicle detection
activity. 3M recommend a setting of 30 seconds beyond the Point to
Point Idle Time setting
Point to Point Idle Time
This value pertains to an individual vehicle in the drive-thru. It is most
commonly known as the Drive-Off setting. When a vehicle leaves one
detection point, heading for another one, it has a certain amount of time
to arrive before being considered a Drive-Off. For example:
• If the value is set to 30 seconds, a vehicle leaving the Order
Point will have 30 seconds to arrive at the Pay Window. If it
fails to arrive on time, the vehicle transaction will be closed
and thrown out of the timer data metrics.
The Idle Time setting is not enforced until the detection point the
vehicle is approaching is clear of all other vehicles. For example:
• If the vehicle is leaving the Order Point and there is already a
car at the Pay Window, the 30 second limit doesn’t begin until
the first car leaves the Pay Window.
The Idle Time setting is necessary to prevent customer “antics” from
skewing the store performance metrics. For example:
• If a customer stops to retrieve correct change or answer the
cell phone in-between the Order Point and the Pay Window,
the running time is unusually long and out of the control of the
employees. This vehicle is removed from the averages.
• If a customer stops at the Order Point, considers ordering, but
then leaves the drive-thru lane, the system uses this value to
eliminate the vehicle from the queue so the next car in line
provides meaningful data.
Timer Email Triggers (Future Use)
This XT-1 is capable of transmitting Timer data to an above store
collection site. These email trigger settings dictate when data is
transmitted. Each trigger can be enabled independent of the others.
• Every < ##> Vehicles
• Every < ##> Minutes
• Fix Time Of Day <HH:MM>
• Timer Database ##% Full