3M™ Dual-Touch Chassis Display User Guide For the Product Line: C1510PS, C1710PS, and C1910PS Read and understand all safety information contained in this document before using this product. 3M Touch Systems, Inc.
3M™ Dual-Touch Chassis Displays User Guide The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems, Inc. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document.
M™ Dual-Touch Chassis Displays User Guide 3 Contents Chapter 1 Introduction Overview ....................................................................................................................4 Dual-Touch Display Features .....................................................................................4 Touch Screen for Dual-Touch Displays .....................................................................5 Important Safety Information ....................................................
3M™ Dual-Touch Chassis Displays User Guide CHAPTER 1 Introduction Overview Congratulations on the purchase of your 3M™ Dual-Touch Chassis Display. This guide describes how to set up your Dual-Touch Chassis Display. The 3M™ Dual-Touch Chassis Displays, available in 15-, 17-, and 19-inch display sizes, are an ideal solution for kiosk applications that require the modern flat front surface design and dual touch gesture performance found in popular smart phone and tablet devices today.
3M™ Dual-Touch Chassis Displays User Guide • 5 19” – 376.3mm x 301.1mm Horizontal frequency range: 15 inch display -- 31.47 ~ 60 kHz 17 & 19 inch display -- 31.47 ~ 80 kHz • Vertical frequency range: 15, 17, & 19 inch displays -- 56 ~ 75 Hz high refresh rate • Pixel pitch 15 inch display -- 0.297mm x 0.297mm 17 inch display -- 0.264mm x 0.264mm 19 inch display -- 0.294mm x 0.
3M™ Dual-Touch Chassis Displays User Guide Explanation of Signal Word Consequences NOTICE: Indicates a potentially hazardous situation, which, if not avoided, may cause property damage. DANGER To avoid the risk of fire and/or explosion which will cause serious injury or death: • Do not install or use this product in a hazardous location.
3M™ Dual-Touch Chassis Displays User Guide 7 CAUTION To avoid the potentially hazardous situations associated with the use of isopropyl alcohol or other solvents for cleaning which may cause minor or moderate injury or property damage: • Follow all instructions and recommendations in the manufacturer's Material Safety Data Sheet and product label. • Be sure to follow solvent manufacturer's precautions and directions for use when using any solvents.
3M™ Dual-Touch Chassis Displays User Guide • An inherent characteristic of the PCT sensor is a fine grid pattern that may be visible under certain lighting conditions. • Do not install this display in areas where extreme vibrations may be generated. For example, nearby manufacturing equipment may produce strong vibrations. The vibrations may cause the display to exhibit picture discoloration or poor video quality.
3M™ Dual-Touch Chassis Displays User Guide • • • Current driver version Operating system used Information on additional peripherals Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9 a.m. to 5 p.m. throughout Europe. You can contact 3M Touch Systems, Inc. Technical Support (US only -- Eastern Standard Time) by calling the hot line, sending email or a fax.
3M™ Dual-Touch Chassis Displays User Guide CHAPTER 2 Setting Up Your Dual-Touch Chassis Display This chapter describes how to set up your 3M Touch Systems Dual-Touch Chassis Display. You need to complete the following tasks: • • • • Unpack the components Connect the video cable, touch display USB cables, and power cable Power on the display and test your setup If you are not running Windows® 7 (or Tablet PC), install software from the enclosed CD.
3M™ Dual-Touch Chassis Displays User Guide Remote Key (sold separately) Dual-Touch Chassis Display Dimensions C1510PS C1710PS 3M Touch Systems, Inc.
3M™ Dual-Touch Chassis Displays User Guide C1910PS Attaching the L-Brackets Depending on your mounting scheme, you may use the L-brackets to mount your displays onto your wall or device. Find a suitable location for attaching L-brackets. Note: You will need a screwdriver to attach the L-brackets. Your touch monitor includes two L-brackets (and four screws, M4x6). This equipment is intended to be mounted in accordance with the proper hardware and the installation instructions supplied with the product.
3M™ Dual-Touch Chassis Displays User Guide 13 Connecting the Display To setup this display, please refer to the following figures and procedures. C1510PS C1710PS & C1910PS • Be sure all equipment is turned off. • Connect the DC adapter to the power connector (DC IN) on the monitor and the other end into an electrical outlet. • Connect the D-SUB cable from the display’s VGA input connector to the D-SUB connector of your host computer and tighten the screws.
3M™ Dual-Touch Chassis Displays User Guide Configuring the Display Settings After you connect your Dual-Touch Chassis Display and turn on your computer, you may need to configure one or more of these display settings.
3M™ Dual-Touch Chassis Displays User Guide 15 4. With the OSD menu on screen, press the Menu button to return main menu or exit OSD. 5. The OSD menu will automatically close if you have left it idle for a pre-set time. 6. To Lock the OSD / Power menu buttons, please follow the instructions below. (Please note: the monitor has to be turned ON with a valid signal pre-set). a. Press Menu key, the OSD menu will appear. b.
3M™ Dual-Touch Chassis Displays User Guide CHAPTER 3 Troubleshooting Your Dual-Touch Chassis Display If you are experiencing trouble with the LCD display, refer to the following. If the problem persists, please refer to the 3M Touch Systems website at www.3m.com/touch. No image appears on screen. • Check that all the I/O and power connectors are correctly and securely connected as described in the "Installation" section. • Make sure the connector pins are not crooked or broken.
3M™ Dual-Touch Chassis Displays User Guide 17 Error Messages If you see error messages on your LCD screen, this means that the LCD display cannot receive a clean signal from the computer graphics card. Below are the basic error messages. Pressing Menu will pull up the On Screen Display (OSD) menus to control the Picture, Color, Display, OSD Settings, and Setup. Please refer to the 3M Touch Systems website at www.3m.com/touch for additional information.
3M™ Dual-Touch Chassis Displays User Guide Using Windows® XP Embedded Express: 1. Power on the computer. 2. Make sure that the USB cable is connected to the computer. 3. Be sure that your Enhanced Write Filter (Windows XP Embedded) is disabled. If your EWF is enabled, please disable it using the EWF Manager command. 4. Once the EWF is disabled, click on the XP driver on the CD-ROM and follow the step-by-step instructions as shown on the pop-up windows. Custom: 1. Power on the computer. 2.
3M™ Dual-Touch Chassis Displays User Guide 19 CHAPTER 4 Regulatory Information Regulatory Agency Approvals Your product complies with the following regulatory standards: • FCC-B • CE • UL • RoHS/WEEE directives This equipment has been tested and found to comply within limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in residential installations.
3M™ Dual-Touch Chassis Displays User Guide This device complies with Part 15 of the FCC rules: Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Warning To assure continued FCC compliance, the user must use grounded power supply cord and the provided shielded video interface cable with bonded ferrite cores.
