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3M™ Multi-Touch Chassis Display User Guide The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems, Inc. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document.
M™ Multi-Touch Chassis Display User Guide 3 Contents Chapter 1 Introduction Overview ....................................................................................................................5 Important Safety Information .....................................................................................6 Important Notes ..........................................................................................................8 Service and Repair Indicators ..............................
3M™ Multi-Touch Chassis Display User Guide Multi-Touch Controllers ..........................................................................................25 Appendix A Troubleshooting & Maintenance Display Installation Problems ..................................................................................26 Troubleshooting the Touch Sensor ..........................................................................27 Power Management ............................................................
3M™ Multi-Touch Chassis Display User Guide 5 CHAPTER 1 Introduction Overview Congratulations on the purchase of your 3M™ Touch Systems Multi-Touch Chassis display. This guide describes how to set up your 3M™ Multi-Touch Chassis Display. The 3M Touch Systems product line of chassis displays offers the Multi-Touch Chassis Display for kiosk, ATM, and industrial enclosures. All Multi-Touch Chassis Displays are encased in rugged metal instead of plastic.
3M™ Multi-Touch Chassis Display User Guide The Multi-Touch Chassis Display uses projected capacitive technology with an all glass front surface and provides multi-touch functionality in a highly durable form factor. The fast response rate enables the creation of multi-touch applications and supports real time rendering of maps and other speed sensitive applications. The display also features space saving designs, high resolution, and low power consumption.
3M™ Multi-Touch Chassis Display User Guide 7 WARNING To avoid the risk of electric shock which could result in serious injury or death: • Do not remove the cover or back of the display. The backlight inverter output is at high voltage. • This device must be operated with the original power supply and cable provided as shown below: • LITEON PA-1081-01 or EDAC EA11001C-120 for the C2254PW • LITEON PA-1041-0 or EDAC EA10521E-120 for the C2234PW • Do not use a damaged power supply.
3M™ Multi-Touch Chassis Display User Guide CAUTION To avoid the potentially hazardous situations associated with the use of alcohol or other solvents which may result in minor or moderate injury or property damage: • Follow all instructions and recommendations in the manufacturer's Material Safety Data Sheet and product label.
3M™ Multi-Touch Chassis Display User Guide 9 • Do not install this display in areas where extreme vibrations may be generated. For example, nearby manufacturing equipment may produce strong vibrations. The vibrations may cause the display to exhibit picture discoloration or poor video quality. • Ensure the metal enclosure does not contact the touch sensor. • Be sure to gasket the display to its enclosure properly to prevent damage to the touch sensor.
3M™ Multi-Touch Chassis Display User Guide • Always dampen the cloth and then clean the sensor. Be sure to spray the cleaning liquid onto the cloth, not the sensor, so that drips do not seep inside the display or stain the bezel. 3M Touch Systems Support Services 3M Touch Systems, Inc. provides extensive support services through our website and technical support organization. Visit the 3M Touch Systems website at http://www.3m.
3M™ Multi-Touch Chassis Display User Guide 11 CHAPTER 2 Setting up Your Multi-Touch Chassis Display This chapter describes how to set up your 3M Touch Systems Multi-Touch Chassis Display. You need to complete the following tasks: • Unpack the components • Connect the video, touch display cables, and power cable • Power on the display and test your setup • If you are not running Windows 7 (or Tablet PC), install MT7 software from the enclosed CD.
3M™ Multi-Touch Chassis Display User Guide • Power brick (90-264VAC and 47-63Hz input) • LITEON PA-1081-01 or EDAC EA11001C-120 for the C2254PW • LITEON PA-1041-0 or EDAC EA10521E-120 for the C2234PW • US, UK or EU power cables (as needed) • Hardware Kit -- 4 Mounting brackets (2 top and 2 side mount options), 8 screws • Software CD and documentation Cables Included with Your Chassis Multi-Touch Display USB Cable 9-pin RS-232 serial cable US power cable Power brick EU power cable (optio
3M™ Multi-Touch Chassis Display User Guide 13 Connecting the Touch Display CAUTION You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment. To connect the Multi-Touch Chassis Display: 1. Turn off your computer. You should always turn off the computer before connecting or disconnecting a device. 2. Select either the DVI or VGA cable.
3M™ Multi-Touch Chassis Display User Guide Mounting the Multi-Touch Chassis Display The Multi-Touch Chassis Display is designed to fit any type of enclosure. All 3M Touch Systems chassis displays are encased in rugged metal instead of plastic, making them easy to integrate. Caution: To avoid the risk of injury when handling the display be aware that the sensor edges are very sharp. The Multi-Touch Chassis Display includes a hardware accessory kit for mounting the unit into an enclosure.
3M™ Multi-Touch Chassis Display User Guide 15 Access to the Video Controls The Multi-Touch Chassis Display has five buttons for using the on-screen menu and adjusting the video display. These controls are located on the back of the Multi-Touch Chassis Display. These buttons let you display the on-screen menu and adjust the phase, image position, contrast, and brightness. Make sure you will be able to access the video controls once the Multi-Touch Chassis Display is installed.
3M™ Multi-Touch Chassis Display User Guide For example, you can use the Windows Display Properties control panel to adjust the desktop area (resolution), color depth, and refresh rate. Whenever you change these settings, the image size, position, or shape may change. This behavior is normal. You can readjust the image using the display controls described in this chapter.
3M™ Multi-Touch Chassis Display User Guide 17 • Be sure to adjust the controls in your normal lighting conditions. • Display a test image or pattern whenever you adjust the video. Your Multi-Touch Chassis Display has five controls for adjusting the video display. MENU SELECT + ŷ LED POWER Your Multi-Touch Chassis Display has four controls to adjust the video display. • Menu – Shows or hides the on-screen display menu.
3M™ Multi-Touch Chassis Display User Guide OSD Choices Description Image Menu Choices are Brightness, Contrast, Sharpness, or Color Brightness Brightness Selecting the Brightness option will allow you to adjust the luminescence of the display. Adjust the brightness using the up and down buttons. Settings are saved automatically. Contrast Contrast Selecting the Contrast option increases or decreases the strength (lightness or dimness) of the image.
3M™ Multi-Touch Chassis Display User Guide OSD Choices 19 Description User Settings Adjust the Red, Green and Blue channels to your preference. Settings are saved automatically. IMAGE Auto Adjust Clock Phase H Position Choices are Auto Adjust, Clock, Phase, H Position, V Position. Not available when using the DVI connection Auto Adjust Performs automatic configuration of the Clock, Phase, Vertical and Horizontal positions. If you do an Auto Tune, the display will try to find the best setting.
OSD Choices V Position System Menu Input 3M™ Multi-Touch Chassis Display User Guide Description V Position (Vertical position) Moves images vertically on screen either up or down. Settings are saved automatically. Choices include Input, OSD, Language and Reset Settings Input Selects the applicable input source either VGA or DVI. Settings are saved automatically. OSD Settings Submenu Choices are OSD Timer, OSD H Position, OSD V Position and Transparency.
3M™ Multi-Touch Chassis Display User Guide OSD Choices OSD H Position OSD V Position 21 Description OSD H Position Adjusts the horizontal placement of the OSD display on your screen. Settings are saved automatically. OSD V Position Adjusts the vertical placement of the OSD display on your screen. Settings are saved automatically. Transparency Adjusts the transparency of the OSD screen on your display. Settings are saved automatically.
3M™ Multi-Touch Chassis Display User Guide OSD Choices Description Reset Defaults Reset Resets the control functions back to the original factory preset values. Settings are saved automatically. 3M Touch Systems, Inc.
3M™ Multi-Touch Chassis Display User Guide 23 CHAPTER 3 Enabling Your Multi-Touch Chassis Display Windows™ 7 USB Compatibility 3M multi-touch technology works seamlessly with the Windows™ 7 operating system. The Multi-Touch display supports USB HID for direct communication. The Multi-Touch Chassis Display leverages all the multi-touch functionality that is native to Windows™ 7. Plug the display in to a system running Windows™ 7 and you’ll quickly enter the world of true multi-touch functionality.
3M™ Multi-Touch Chassis Display User Guide Installing 3M™ MicroTouch™ Software Remember that Windows™ 7 does not require any additional software to enable multitouch functionality. However, for Windows™ XP, Vista or Linux® operating systems, 3M™ MicroTouch™ Software enables your Multi-Touch Chassis Display to work with your computer. 3M™ MicroTouch™ Software includes a control panel for setting your touch sensor preferences and a diagnostic utility.
3M™ Multi-Touch Chassis Display User Guide 25 If you are using 3M™ MicroTouch™ MT 7 Software, launch the MT 7 Control Panel and follow the instructions on the Main tab. You'll be asked to touch 3 targets. If you are writing your own drivers, you should provide your own video alignment tool. Use the Paint program (Start> Programs> Accessories> Paint) to determine if you have multi-touch operation. Retest the accuracy after you perform a calibration.
3M™ Multi-Touch Chassis Display User Guide APPENDIX A Troubleshooting & Maintenance If you have a problem setting up or using your display, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the display. You may also want to consult your video card user’s manual for additional troubleshooting advice. Display Installation Problems Table 21.
3M™ Multi-Touch Chassis Display User Guide Issue 27 Solution • Check that the video input from the video card falls within the refresh rate of the display. Refer to Table 1 for details. • Check that your computer is using a supported display mode. Refer to Table 1 for details. No image displayed (blank screen) Is the display in Power Management mode? No image displayed (blank screen) Are the brightness and contrast settings too low? • Use the display controls to adjust these values.
3M™ Multi-Touch Chassis Display User Guide Common Installation Issues Possible Solutions Cursor does not follow finger movement or does not reach the edges of the sensor • Calibrate the touch sensor for the current video resolution and operating system. Refer to the Video Alignment section in Chapter 3 for additional information. Cursor is not located directly underneath your finger • Open the touch sensor control panel and make sure all cursor offsets (vertical, edge/horizontal) are turned off.
3M™ Multi-Touch Chassis Display User Guide 29 APPENDIX B Regulatory Information Regulatory Agency Approvals Your product complies with the following regulatory standards: • FCC-B • CE • UL60950/IEC60950/EN60950 certified in compliance with the CB test scheme • RoHS/WEEE directives • CCC This equipment has been tested and found to comply within limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
3M™ Multi-Touch Chassis Display User Guide This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.