# Convenience Store Intercom System Model C5000 Operating Instructions
Model C5000 Important Information Intended Use The 3M™ Convenience Store Intercom System, Model C5000, is designed to provide 2-way audio communication in quick service drive-through restaurants and convenience stores. FCC Information This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Model C5000 Introduction System Description The 3M™ Convenience Store Intercom System, Model C5000, enables store personnel to communicate with customers calling in from Call Stations at up to 16 pumps or other remote locations. The system arranges incoming calls in a first-come first-served order. The operator can also choose to talk to any customer at any Call Station at any time. Operators using wireless headsets or belt packs can also talk to each other using the paging feature.
Station Selector Controls and Indicators Station Selector Model C5000 The Station Selector controls are shown below. Figure 3. Station Selector, Controls, and Indicators 1 POWER Switch ON turns on the Station Selector; OFF turns it off. ! Note The remotely located communications controller and the Station Selector are designed to be left on. Notify your system administrator or manager if the Station Selector power switch is off and turning it on does not illuminate the power indicator light.
Model C5000 Operating the Station Selector Station Selector Operating Procedures When a customer presses a Call Station button, the amber call indicator key for that Call Station (1 through 16) flashes on the Station Selector and an intermittent tone sounds. The system arranges calls from customers in a first-come first-served order. Responding to a Call Initiating a Call To answer a call from a Call Station, do the following: 1. Press and hold the TALK key to talk to the first customer in order.
Headset and Belt Pack Operating Procedures Model C5000 The Model C960AA Headset and Model C860AA Belt Pack Intercom controls Headset and are shown below. Belt Pack See the 3M™ Headset Intercom System, Model C960, Operating Instructions and the 3M™ Belt Pack Intercom System, Model C860, Operating Instructions for detailed information about headset and belt pack operations. Figure 4. Headset and Belt Pack Controls 1 ON Switch Press the ON switch to turn on the headset or belt pack.
Model C5000 Operating Headsets and Belt Packs Station Selector Operating Procedures To answer an incoming call, do the following: 1. Press and hold either TALK key (T1 or T2) to connect to the first customer in order. • The tone stops. • The amber call indicator on the Station Selector paired with the headset (if used) stops flashing, but remains lit. 2. Release the key to listen to the customer. • The enunciator announces the Call Station number. • You can then listen to the customer.
3 InTouch Products Food Service Trades Business Commercial Care Division 3M Center, Building St. Paul, MN 55144-1000 Printed on 50% recycled waste paper, including 10% post-consumer waste paper. Printed in U.S.A.
