CT150 15" ChassisTouch Flat Panel Display Monitor User Installation Guide 3M Touch Systems Read and understand all safety information contained in this document before using this product.
The information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of 3M Touch Systems, Inc. 3M may have patents or pending patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document.
IMPORTANT NOTICE TO PURCHASER: Specifications are subject to change without notice. These 3M Touch Systems, Inc. Products and software are warranted to meet their published specifications from the date of shipment and for the period stated in the specification. 3M Touch Systems, Inc. makes no additional warranties, express or implied, including but not limited to any implied warranties of merchantability or fitness for a particular purpose.
Contents Chapter 1 Overview Important Safety Information ......................................................... 7 Explanation of Symbols ................................................................. 9 Important Notes .............................................................................. 9 Service and Repair Indicators....................................................... 10 3M Touch Systems Support Services ........................................... 10 3M Touch Systems Worldwide Offices ..
CT150 FPD Monitors Monitor Installation Problems ...................................................... 30 Troubleshooting the Touch Screen............................................... 31 Power Management ...................................................................... 32 Regulatory Agency Approvals .....................................................
CHAPTER 1 Overview Congratulations on the purchase of your touch monitor, and welcome to the world of 3M Touch Systems — a world where using a computer is as simple as touching the screen. This guide describes how to set up your CT150 ChassisTouch flat-panel display (FPD) touch monitor. This document assumes you have basic computer skills. You should know how to use the mouse and keyboard, choose commands from menus, open and run application programs, and save files.
CT150 FPD Monitors avoided, may result in property damage. DANGER To avoid the risk of fire and/or explosion which will result in serious injury or death: Do not install or use this product in a hazardous location. WARNING To avoid the risk of fire which could result in serious injury or death: Do not remove the cover or back of the monitor. To avoid the risk of electric shock which could result in serious injury or death: • Do not use a damaged power supply.
Chapter 1 Overview 9 minor or moderate injury: Dispose of the flat panel display according to applicable governmental regulations. • Explanation of Symbols Attention: Read accompanying documentation Important Notes • • • • • • • • • • • • Plug power cord into appropriate power source. Plug power cord into a grounded receptacle. When unplugging power supply cord, pull on plug not cord. Do not connect or disconnect this product during an electrical storm.
CT150 FPD Monitors strains. It is recommended you take periodic breaks from continuous use. Service and Repair Indicators Do not attempt to service this unit yourself. Removing the display cover may expose you to dangerous voltage or other risks. Unplug the display from the power outlet and refer servicing to qualified service personnel in the event that: • • • • • Liquid is spilled into the product or the product is exposed to rain or water.
Chapter 1 • Overview Email: US-TS-techsupport@mmm.com 3M Touch Systems Worldwide Offices All offices can be reached through the website: http://www.3mtouch.com/.
CHAPTER 2 Introduction to Flat-Panel Displays Overview The 3M Touch Systems product line of Flat-Panel Display (FPD) touch monitors offers the CT150 monitor for kiosk, ATM, and industrial enclosures. All CT150 monitors are encased in rugged metal instead of plastic. The CT150 monitor features a touch screen interface, several mounting options, and sturdy construction. The CT150 is available in a 15" diagonal screen size.
CT150 FPD Monitors Video Resolution on a Flat-Panel Display Flat-panel displays, unlike CRTs, are optimized to run at one resolution. A flat-panel display has discrete points on the display that determine the exact location of a pixel. Each flat-panel display has an exact number of pixels associated with it. There is a one-toone mapping between the number of pixels and the video addressability, sometimes called resolution.
CHAPTER 3 Setting Up Your CT150 Monitor This chapter describes how to set up and integrate your 3M Touch Systems CT150 monitor into a touch application. You need to complete the following tasks: • • • • • Unpack the components Connect the video, touch screen, and power cables Power on the monitor and test your setup Install the touch screen software Calibrate the touch screen System Requirements The CT150 flat-panel touch monitors require a personal computer (PC).
CT150 FPD Monitors Unpacking Your Touch Monitor Carefully unpack the carton and inspect the contents.
Chapter 3 Setting Up Your CT150 Monitor 17 Clearance and Ventilation Leave at least two inches of clearance space behind the CT150 monitor for proper ventilation. Units have vent holes at the top and bottom on the back of the chassis -- ensure these holes are not blocked during installation. Always maintain adequate ventilation to protect the display from overheating and to ensure reliable and continued operation.
CT150 FPD Monitors Table 1. Applicable Display Mode and Refresh Rate Display Mode VGA (640 x 480) SVGA (800 x 600) XGA (1024 x 768) Refresh Rate (Hz) 50 60 75 50 56 60 75 50 60 75) Table 2. Frequency Range Mode Normal Frequency Range Horizontal 20-60 kHz Vertical 50-75 Hz Configuring the Display Settings After you connect your CT150 and turn on your computer, you may need to configure one or more of these display settings.
Chapter 3 Setting Up Your CT150 Monitor 19 For more information on adjusting the desktop area (resolution), color depth, or refresh rate, refer to the user manual that came with your video card. Connecting the Touch Monitor To connect the CT150 monitor 1. 2. 3. 4. 5. 6. Turn off your computer. You should always turn off the computer before connecting or disconnecting a device. Connect one end of the video cable to the video connector on the FPD.
CT150 FPD Monitors 2. Make sure the video image is displayed. If it is not, check the LED to ensure that the monitor is not in power save mode (flashing orange/red). If the LED is not on, turn on your monitor. Make sure the video image is centered within the screen area. Use the monitor controls to adjust the image, if necessary. 3. You can adjust the horizontal and vertical position, contrast, and brightness to better suit your video card and your personal preference.
Chapter 3 Setting Up Your CT150 Monitor 21 To calibrate the touch screen, open the touch screen control panel and select Calibrate. Follow the directions displayed on the screen. For more information on calibration, refer to the online help or the user documentation.
CHAPTER 4 Adjusting the Video Display Your CT150 monitor has several control buttons and an on-screen menu for adjusting the video display. For example: • • • You can adjust the pixel clock and phase to eliminate noise. You can adjust the image contrast and brightness to your lighting conditions. You can adjust the horizontal and vertical position of the image.
CT150 FPD Monitors If you do not press any buttons for approximately 20 seconds, the OSD times out and hides the menu options. You can press the Menu button at any time to display the OSD again. OSD Controls Pressing MENU will pull up the On Screen Display menu, as shown below. Brightness Selecting the Brightness option will allow you to adjust the brightness of the display. Adjust the brightness using the UP and DOWN buttons, and press EXIT to confirm the new setting.
Chapter 4 Adjusting the Video Display 25 Horizontal And Vertical Position The position of the displayed image can be adjusted if necessary by altering these two settings. Clock Setting If the Clock setting of your image is not fine-tuned, you may observe periodic vertical bars of video noise. These bars of noise are usually adjusted out when an Auto Adjust is performed. If the bars of noise are still present, this setting can be adjusted manually.
CT150 FPD Monitors If you change your display to Windows shut down mode, this noise will be more visible, and easier to eliminate. Click on the "Start" button, and then click Shut Down. This will bring you to the Windows shutdown mode. After finishing phase adjustment, click on "Cancel” to return to your original Windows display. Sharpness The Sharpness option can be used to adjust the sharpness of the picture when lower resolutions are being displayed.
Chapter 4 Adjusting the Video Display 27 OSD Sub-Menu Selecting the OSD sub-menu allows you to alter the OSD menu position on the display, which language the OSD will appear in, and how long the menu should stay on the screen when no buttons are pressed. Miscellaneous Menu The Miscellaneous menu will allow you to reset the monitor to the factory default video settings. If you wish to do this, select the reset option.
CHAPTER 5 Maintenance and Troubleshooting If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling 3M Touch Systems, try the suggested actions that are appropriate to the problems you are experiencing with the monitor. You may also want to consult your video card user’s manual for additional troubleshooting advice.
• • • CT150 FPD Monitors Always dampen the cloth and then clean the screen. Be sure to spray the cleaning liquid onto the cloth, not the screen, so that drips do not seep inside the display or stain the bezel. Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths. Always handle the touch screen with care. Do not pull on or stress flex tail.
Chapter 5 Maintenance and Troubleshooting 31 Colors of • Check that the video cable is connected properly and image are securely to the monitor and the computer. abnormal • Check that no pins are bent in the video cable connector. Disturbances • The video display adjustments are incorrect. Refer to on the screen Chapter 4 for adjusting procedures. Troubleshooting the Touch Screen If you are experiencing problems with the touch screen, check the following list of common installation errors. Table 4.
CT150 FPD Monitors Power Management The CT150 monitor conforms to the Video Electronics Standards Association (VESA) Display Power Management Signaling (DPMS) standard. To benefit from power management, the monitor must be used in conjunction with a computer and video card that implements the VESA DPMS standard. The PC automatically invokes the power management feature if you do not use the touch screen, mouse, or keyboard for a user-defined period.
Chapter 5 Maintenance and Troubleshooting 33 You are cautioned that any change or modification to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.