User Manual
Table Of Contents
- Safety information
- Regulatory compliance
- Overview
- Touch screen monitor controls
- Control card
- Startup and shutdown
- Managing the 3M™ SelfCheck™ System
- Usage reports
- Setup pages
- General maintenance
- Solving problems
- FAQs
- How can I change screen messages?
- Does the 3M™ SelfCheck™ System operate with SIP 1.
- What happens if a customer is not allowed to borrow materials?
- Does the 3M™ SelfCheck™ System follow the library'
- Does the 3M™ SelfCheck™ System do renewals?
- Does the customer need the book for a renewal?
- Does the 3M™ SelfCheck™ System recognize items on
- Will the 3M™ SelfCheck™ System still desensitize i
- What happens if a customer tries to check out a book that is on loan to someone else?
- How can I change the sound volume?
- Boot and Login Problems
- ACS conflicts notification
- Printer problems
- Check-in/checkout problems
- Cannot check out books
- Cannot read magnetic cards
- Cannot read smart cards
- Cannot read the customer or item ID
- Cannot select Mag Card or Smart Card as the customer identifier
- The Media check is not working
- Some customers are not allowed to check out items
- Customers are unable to renew items
- Customers are unable to check out videos
- Customers are unable to check out audio tapes
- Receipt Problems
- Scanner problems
- Power problems
- Messages do not display correctly
- Other Problems
- FAQs
- Obtaining service and supplies
- Appendix A: Email notification messages
- Appendix B: Scanner Adjustment Template
33
Interpreting reports
Users are likely to be familiar with most report fields, so only fields that may
be unfamiliar are defined in this section.
Item report fields
Issued Refused
The number of items refused for checkout by the circulation
system.
Issued
The number of items that were successfully checked out.
Returned Refused
The number of items refused for check-in by the circulation
system.
Tabular items report
Graphical items report
Customer report fields
Disabled
The number of customers that the SelfCheck system has
requested be blocked due to suspicious activity or a walk
away condition.
OK
The number of customers that were successfully validated
by the SelfCheck system via the circulation system.
Refused
The number of customers that were refused service due to
the following:
Customer previously blocked by the SelfCheck system.
Customer is on the blocked customer list during off-line
processing.
Customer refused by circulation system.