User Manual
Table Of Contents
- Safety information
- Regulatory compliance
- Overview
- Touch screen monitor controls
- Control card
- Startup and shutdown
- Managing the 3M™ SelfCheck™ System
- Usage reports
- Setup pages
- General maintenance
- Solving problems
- FAQs
- How can I change screen messages?
- Does the 3M™ SelfCheck™ System operate with SIP 1.
- What happens if a customer is not allowed to borrow materials?
- Does the 3M™ SelfCheck™ System follow the library'
- Does the 3M™ SelfCheck™ System do renewals?
- Does the customer need the book for a renewal?
- Does the 3M™ SelfCheck™ System recognize items on
- Will the 3M™ SelfCheck™ System still desensitize i
- What happens if a customer tries to check out a book that is on loan to someone else?
- How can I change the sound volume?
- Boot and Login Problems
- ACS conflicts notification
- Printer problems
- Check-in/checkout problems
- Cannot check out books
- Cannot read magnetic cards
- Cannot read smart cards
- Cannot read the customer or item ID
- Cannot select Mag Card or Smart Card as the customer identifier
- The Media check is not working
- Some customers are not allowed to check out items
- Customers are unable to renew items
- Customers are unable to check out videos
- Customers are unable to check out audio tapes
- Receipt Problems
- Scanner problems
- Power problems
- Messages do not display correctly
- Other Problems
- FAQs
- Obtaining service and supplies
- Appendix A: Email notification messages
- Appendix B: Scanner Adjustment Template
74
Does the 3M™ SelfCheck™ System follow the library's lending policy?
Yes. The SelfCheck system receives its direction from the library’s host
circulation system. The system recognizes which books may or may not be
loaned, thresholds on the number of items that can be loaned, and fines
thresholds.
Does the 3M™ SelfCheck™ System do renewals?
Yes. The SelfCheck system allows an item to be renewed if the library’s
policy allows the renewal. If an item is blocked for renewal by the library’s
host system, the SelfCheck system does not allow the renewal.
Does the customer need the book for a renewal?
Yes. The system needs to read the item barcode in order to renew it.
Does the 3M™ SelfCheck™ System recognize items on hold?
The SelfCheck system relies on the circulation system to determine how to
process an item that has been placed on hold or reserved.
Will the 3M™ SelfCheck™ System still desensitize if a book is not
protected with a 3M™ Tattle-Tape™ Security Strip?
Yes. For security reasons, the system treats all books the same and desensi-
tizes them as though they were protected. To insure its security, a Tattle-Tape
security strip should be installed when the book is returned to the library.
What happens if a customer tries to check out a book that is on loan
to someone else?
Occasionally a book is returned to the shelves without being properly dis-
charged from the previous borrower’s record. How the SelfCheck system
handles this situation depends on the library’s circulation policy. Typically the
circulation system will not allow the item to be checked out by a different
customer until the item is checked in. The customer would be directed to the
circulation desk.
How can I change the sound volume?
Rotate the volume control on the bottom of the monitor. For the location, see
“Touch screen monitor controls” on page 22.