User Manual
Table Of Contents
- Safety information
- Regulatory compliance
- Overview
- Touch screen monitor controls
- Control card
- Startup and shutdown
- Managing the 3M™ SelfCheck™ System
- Usage reports
- Setup pages
- General maintenance
- Solving problems
- FAQs
- How can I change screen messages?
- Does the 3M™ SelfCheck™ System operate with SIP 1.
- What happens if a customer is not allowed to borrow materials?
- Does the 3M™ SelfCheck™ System follow the library'
- Does the 3M™ SelfCheck™ System do renewals?
- Does the customer need the book for a renewal?
- Does the 3M™ SelfCheck™ System recognize items on
- Will the 3M™ SelfCheck™ System still desensitize i
- What happens if a customer tries to check out a book that is on loan to someone else?
- How can I change the sound volume?
- Boot and Login Problems
- ACS conflicts notification
- Printer problems
- Check-in/checkout problems
- Cannot check out books
- Cannot read magnetic cards
- Cannot read smart cards
- Cannot read the customer or item ID
- Cannot select Mag Card or Smart Card as the customer identifier
- The Media check is not working
- Some customers are not allowed to check out items
- Customers are unable to renew items
- Customers are unable to check out videos
- Customers are unable to check out audio tapes
- Receipt Problems
- Scanner problems
- Power problems
- Messages do not display correctly
- Other Problems
- FAQs
- Obtaining service and supplies
- Appendix A: Email notification messages
- Appendix B: Scanner Adjustment Template
82
Appendix A: Email notification messages
The SelfCheck system automatically sends email notifications of conditions
that require attention to the email addresses listed in the
Notifications
box of
the
Support
tab. (See “Notifications” on page 36.) The following table lists
the standard email notification messages. You can edit the text of these
messages in the
Messages
tab.
Alert condition Subject line Message
Circulation system
not communicating
3M SelfCheck System: {0}. Not
communicating with circulation
system.
3M SelfCheck System: {0}. System is not
communicating with the circulation system. Contact
your library's Network or IT department.
Out of service 3M SelfCheck System: {0}. Out
of service.
3M SelfCheck System: {0}. System is out of service.
Please contact 3M for service. {1}
Paper out 3M SelfCheck System: {0}.
Printer is out of paper.
3M SelfCheck System: {0}. Printer is out of paper.
Printer down 3M SelfCheck System: {0}.
Printer is not working.
3M SelfCheck System: {0}. Printer is not working.
Stored transactions 3M SelfCheck System: {0}.
Stored transactions waiting to be
forwarded.
3M SelfCheck System: {0}. Stored transactions
waiting to be forwarded. There are {1} transactions
waiting to be forwarded. To send or clear transactions:
Go to the SelfCheck Manager support page. Set
operation mode to "Out of Service." Select "Forward
to circ system" button. If unprocessed items remain,
you can export and delete the list.
Suspicious item 3M SelfCheck System: {0}.
Possible suspicious item activity.
3M SelfCheck System: {0}. System detected possible
suspicious item activity. Time: {1} Customer ID: {2}
Suspicious PIN 3M SelfCheck System: {0}.
Possible suspicious customer ID
activity.
3M SelfCheck System: {0}. System detected possible
suspicious customer ID activity. Time: {1} Suspicious
ID scanned: {2}
Variables
{0}
System name of the SelfCheck system.
{1}, {2} Other variables.