User's Manual

Table Of Contents
51
Forwarding stored items
Store and Forward
Use the Store & Forward tab to forward stored
items to the circulation system after the SelfCheck
system has been in Offline mode or disconnected
from the circulation system.
Store and Forward enables the SelfCheck system to
process library materials when the circulation sys-
tem is unavailable. While operating offline, the
SelfCheck system stores transactions for later
forwarding to the circulation system. When it is
back online, stored transactions are forwarded to
the circulation system.
Most forwarded transactions should be automatic-
ally processed by the circulation system. Failed
transactions are logged for the library staff to
process manually if necessary.
Using Store and Forward
Store & Forward
Store and Forward operations require intervention by library staff. When the
circulation system becomes unavailable or the system is placed in Offline
mode, the SelfCheck system automatically stores all items. When the circu-
lation system becomes available again or the application is returned to Nor-
mal mode, library staff must initiate forwarding. This process is summarized
in the following procedure and described in detail on the following pages.
1 Circulation system becomes unavailable or staff places unit in Offline
mode.
2 SelfCheck system automatically begins storing items.
3 Circulation system becomes available again.
4 Staff places SelfCheck system in Normal mode.
5 Staff initiates forwarding. If the forwarding of an item fails then it stays in
the queue and Last Forward Time is updated.
6 If some items were not forwarded, staff enters them manually into the
circulation system.
When the circulation system is unavailable
When the SelfCheck system detects that the circulation system is
unavailable, it displays the following messages:
In SelfCheck System Manager the status block turns red and says:
“Circulation system not responding.”
The SelfCheck system sends the email message: ”System is not
communicating with the circulation system. Contact your library's
Network or IT department.” to all addresses in the ILS Communications
Failure/Restored box of the Notifications page.
Status block message