User's Manual
Table Of Contents
- C-Series User Guide
- Safety information
- Regulatory compliance
- Overview
- Software installation
- Typical workflows
- Startup and shutdown
- Installing system security updates
- Managing the 3M™ SelfCheck™ System
- Home page
- Basic administration
- Advanced administration
- General maintenance
- Solving problems
- Obtaining service and supplies
- Appendix A: Email notification messages
⎟ 57
Hold slip problems
Hold slip will not print
See “Printer problems” on page 56.
Hold slip does not print the desired information
Verify that the hold slip configuration area on the Printouts tab has the
correct information.
Hold slip information does not fit properly
Try changing the font or the font size in the hold slip configuration area
on the Printouts tab. The font and font size selected in the Header and
Footer Text area affect the entire receipt.
If the problem is in the header or footer, create new line breaks to
rearrange the text.
Power problems
Possible cause Solutions
No AC power. 1 Make sure the SelfCheck system is plugged in.
2 Make sure the monitor is turned on.
3 Make sure the outlet being used is not operated from a wall
switch or other control device.
4 Check to see whether any other machine or appliance using the
same outlet is working.
5 If the outlet is dead, have a qualified person check the circuit
breaker or fuse box.
There is a computer problem with the
SelfCheck system.
In the U.S., call 3M Technical Support at 1-800-328-0067, option 1.
Outside the U.S., call your local 3M office.