User's Manual
Table Of Contents
- Safety Information
- Intended use
- Explanation of signal word consequences
- Explanation of product safety label symbols
- Warnings
- Cautions
- Japan
- Label locations (Model 942 and 943)
- Label locations (Model 946)
- EMC compliance USA and Canada
- Introduction
- Using the Model 942
- Using the Model 943 and Model 946
- Troubleshooting
- Service telephone numbers
26
Troubleshooting
Most troubleshooting tasks must be completed by trained technicians. This
section, however, provides a few troubleshooting procedures you should try
to correct problems yourself.
940_UG_005_troubleshooting
Error Light
Sensors
Figure 9 Troubleshooting
Symptom Solution
Error light flashes at startup.
Something is covering the active sensors, they are
dirty, or they are scratched. To clean the sensors, use
a soft, damp (not wet) cloth. Do not use cleaning
chemicals of any kind.
Error light is solid red
Check the voltage selection switch to ensure that the
unit is set for the correct voltage. If that doesn’t help,
call technical support. See
Service telephone on
page
27.
Unit does not thump, though the error light is not on.
Make sure the unit is not in magnetic media
mode.
Make sure the library item is covering the active
sensors (not the inactive ones).
None of the lights turns on when power is supplied to
the unit.
Call technical support. See Service telephone on
page
27.