User's Manual

Table of Contents iv
7signal Ltd, Panuntie 6, FI-00620 HELSINKI, FINLAND, +358 40 777 7611, info@7signal.com, www.7signal.com
7signal Sapphire Deployment Guide Release 3.1
5.2 Eye upgrade .................................................................................................................. 34
5.2.1 Eye upgrade (GUI) .............................................................................................. 34
5.2.2 Eye upgrade (command line) ............................................................................. 36
5.3 Stop Sapphire solution (Linux) ...................................................................................... 37
5.4 Carat server upgrade (Linux) ......................................................................................... 38
5.5 DBMS upgrade (Linux)................................................................................................... 39
5.6 Carat GUI upgrade (Linux) ............................................................................................. 40
5.7 Loupe server upgrade (Linux) ....................................................................................... 41
5.8 Sonar upgrade (Linux) ................................................................................................... 42
5.9 Carat GUI upgrade (Windows) ...................................................................................... 43
5.10 Start Sapphire solution (Linux) .................................................................................... 47
5.11 Start Automated Testing ............................................................................................. 47
6 Uninstalling Sapphire ...................................................................................................... 48
6.1 Uninstall Loupe server (Linux) ....................................................................................... 48
6.2 Uninstall Carat server (Linux) ........................................................................................ 48
6.3 Uninstall DBMS (Linux) .................................................................................................. 49
6.4 Uninstall Carat GUI (Linux) ............................................................................................ 50
6.5 Uninstall Carat GUI (Windows) ..................................................................................... 50
6.6 Uninstall Sonar (Linux) .................................................................................................. 51
7 Log Settings .................................................................................................................... 52
7.1 Carat server log ............................................................................................................. 52
7.2 Carat GUI log ................................................................................................................. 52
7.3 Eye log ........................................................................................................................... 53
7.4 Loupe log ....................................................................................................................... 53
7.5 Sonar log (Linux) ............................................................................................................ 54
8 Sapphire Process Management ....................................................................................... 55
8.1 Carat .............................................................................................................................. 55
8.2 Loupe ............................................................................................................................. 55
8.3 Sonar ............................................................................................................................. 55
8.4 Eye ................................................................................................................................. 55
9 Troubleshoot .................................................................................................................. 56
9.1 GUI client cannot connect to Carat server .................................................................... 56
9.2 Cannot add Eye unit ...................................................................................................... 56
9.3 No access to Sonar server, active test failed ................................................................ 56