51i IP Phone Installation Guide 41-001211-00 Rev 00 Go S er odb ye vic es Ho ld Red ial Sav e De Sw ap Spe Mu te ake r let e
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Table of Contents Software License Agreement.................................................................... iii Introduction .................................................................................................1 Phone Features ..................................................................... 1 Requirements ........................................................................ 1 About This Guide ................................................................... 2 Phone Parts .........
Introduction Congratulations on your purchase of the Model 51i IP Phone! The 51i communicates over an IP Network, allowing you to receive and place calls in the same manner as a regular business telephone. The 51i is capable of supporting the SIP protocol.
Introduction About This Guide This manual describes how to physically set up your new 51i. Not all features listed are available by default and some may depend on your phone system or service provider. Contact your system administrator if you have any questions on what features and services are available to you on your system. This guide complements the SIP IP Phone Aastra 51i, 53i, 55i, 57i, 57i CT Administrator Guide and the Aastra Model 51i User Guide.
Phone Parts When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone.
Key Panel Key Panel High quality speakerphone HAC handset Goodbye Services Save Hold Delete Redial Swap Speaker Mute Goodbye key Services key Hold key Redial Key Volume control Navigational keys 3-line LCD screen Message waiting lamp Keypad Speakerphone Mute key Save/Delete/Swap Keys 4 Model 51i IP Phone Installation Guide
Key Description* Keys Key Description Goodbye Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Servi vices es Hold old Redial Services key - Accesses services and options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold.
Key Description* Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the line/call appearance. While in the Options List, the navigation keys allow you to exit or enter the current option.
Installation and Setup The 51i can be setup to share a network connection with another network device. Power can be provided by the supplied power adapter or by an 802.3af compliant network power source or with a PoE inline power injector (optional accessory). If your System Administrator has already setup your phone, please refer to the 51i User Guide for call handling information or contact your System Administrator.
Installation and Setup Shared Network Connection To connect a network device (such as a computer) to the phone, connect an Ethernet Cable into the network port on the top of the phone marked with PC. Plug the other end of the Ethernet cable into the network jack on the network device you are sharing the network connection with.
Connecting to the Network and to Power Power Adapter Use the power adapter (provided by your System Administrator) with your phone and plug your phone into a power source. Inline Power Provided If your network provides 802.3af compliant in-line power, the phone is powered through the network. 1. On the top of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with LAN. 2. Plug the other end of the Ethernet Cable directly into the network jack on the wall.
Installation and Setup Inline Power Not Provided If your network does not provide 802.3af compliant in-line power, you have to install the power adapter or the PoE inline power supply (optional accessory). 1. On the top of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with LAN. 2. On the PoE power injector, plug the other end of the Ethernet cable into the network jack marked as indicated in the following illustration. 3.
Connecting a Handset Handset Turn the phone over and locate the handset jack marked j. Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the groove as shown in the illustration below. Attach the handset to the other end of the handset cord.
Installation and Setup Desk or Wall Installation Install on the Desk The desk installation for the 51i IP phone consists of two legs that attach to the back of the phone near the top corners. A total of four different viewing angles allows users to personalize their phone viewing preference. Attach each leg by inserting the tabs on the leg into the slots on the bottom of the phone.
Install on the Wall The 51i IP phone has two pre-drilled wall mounting holes on the back of the phone. Using the provided wall mount drilling template, locate and mark the position for the mounting screws on the wall. Depending on the wall type, you may need to use wall anchors. Both the screws and wall anchors are included with your phone. Place the wall mount holes on the phone over the screw heads on the wall and pull down to lock the phone in.
Customizing your phone Customizing your phone There is a list of configuration options, accessed by pressing the Services key Serviviceses on the phone. You can access some of these options via the Aastra Web UI also. The following table indicates the options and the method you can use to access these options on your phone.
Accessing Your Options via the Aastra Web UI You can use the following procedure to access the phone options using the Aastra Web UI. Aastra Web UI 1. Open your web browser and enter the phone’s IP address or host name into the address field. If the browser is using HTTP, the following redirect screen displays, followed by the “Security Alert” window. This process redirects HTTP to use HTTPS for a more secure connection.. 3. At the prompt, enter your username and password and click .
Customizing your phone The Network Status window displays for the IP phone you are accessing. 4. You can logout of the Aastra Web UI at any time by clicking Log Off. The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings. Reference For more information about changing your options using the Aastra Web UI, see the Aastra Model 51i IP Phone User Guide. Language Select a language that you would like your phone to use for displaying prompts and menus.
• Set Time This option shows the Network time, if the Time Server option is enabled. It also allows you to set the time manually. Note: if you set the time manually, the phone will not try to synchronize the time with a timeserver until the next time it is restarted. • Time Format Select a time format for how time displays on your phone (12h or 24h clock). • Set Date This option shows the Network date, if the Timeserver option is enabled. It also allows you to enter the date manually.
Customizing your phone Live Dialpad* This option turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 51i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the Speaker initiates a call to that number. Press the Change softkey to turn ON or OFF the dial pad mode.
User Password Use this option to change your user password. Valid values for entering a password are 0 to 4294967295 (integers only; symbols and alpha characters are not allowed). Default password is an empty string "" (field is blank). Phone Lock Use this option to lock the phone from unauthorized users. When the phone is locked, users are unable to dial from the phone unless it has been unlocked. To unlock the phone, press the the user or administrator password.
Other Phone Features Other Phone Features Adjusting the Volume Pressing the volume button ringer volume. adjusts the receiver, speaker, and • To adjust the ringer volume, leave the handset in the cradle and press the volume button while there is no active call. There are 10 settings for the ringer including Off — the display will temporarily indicate the current ringer volume setting. • To adjust the handset volume, lift the handset and press the volume button while the handset is off hook.
Troubleshooting Solutions Why is the light not coming on with a new Voice Mail Message? Your phone system or service provider must provide “Visual” Message Waiting service for this function to work. Check with your system administrator for more information. Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset. See the section "Connecting a Handset" on page 11 for information.
Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials.
Index A N audio, setting 18 network configuration settings for 18 network connection, direct 7 network connection, shared 8 C call forward 18 call timer 20 Connecting Direct Network 7 Handset or Headset 11 Shared Network 8 To Power 9 To the Network 9 contrast level, setting 17 Customizing your phone 14 O Optional Accessories 3 P phone features 1 phone parts 3 phone status 18 PoE 3 power adapter 9 D R date Requirements 1 ring tone, setting 17 setting date 17 setting format 17 daylight savings 17 d
If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our Web site at www.aastratelecom.com, or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.