53i, 55i, 57i, and 57i C CT SIP IP SI I PHONE RN-001029-00 Rev 03 Release Note Release 2.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2007 Aastra Telecom. www.aastra.com All Rights Reserved.
General Information ........................................................................................................ 2 Release Content Information ...................................................................................... 2 Hardware Supported ................................................................................................... 2 Bootloader Requirements ........................................................................................... 2 Changes in Release 2.
Contents Security Features .......................................................................................................... 24 Transport Layer Security (TLS) Support ................................................................... 24 Configuring TLS Using Configuration Files ........................................................ 26 Configuring TLS Using the Aastra Web UI .........................................................
Contents Automatic Call Distribution (ACD) Support for Sylantro Servers ............................... 65 Configuring ACD Softkeys Using Configuration Files (55i, 57i, 57i CT) ............. 67 Configuring ACD Programmable Keys Using Configuration Files (53i, 55i) ....... 72 Configuring ACD Expansion Keys Using Configuration Files (53i, 55i, 57i, and 57i CT) ...................................................................................
Contents Other Interoperability Features .................................................................................. 109 DNS Caching .......................................................................................................... 109 Symmetric UDP Signaling Support ......................................................................... 109 Configuring Symmetric UDP Signaling Using Configuration Files.................... 110 Ability to Remove UserAgent and Server SIP Headers .............
SIP IP Phone Models 53i, 55i, 57i, and 57i CT Release Note 2.1 About this Document This document provides an overview of the 2.1 features on the 5i Series phones (53i, 55i, 57i, and 57i CT). For more detailed information about the features associated with each phone, and for information on how to use the phones, see your model-specific SIP IP Phone Installation Guide and the SIP IP Phone User Guide. For detailed information about more advanced features, see the SIP IP Phone Administrator Guide.
IP Phone Release Notes 2.1 General Information General Information Release Content Information This document provides release content information on the Aastra 53i, 55i, 57i, and 57i CT SIP IP phone firmware. Model Release Name Release Version Release Filename Release Date 53i Generic SIP 2.1 FC-001086-00-04 July 2007 55i Generic SIP 2.1 FC-001087-00-04 July 2007 57i Generic SIP 2.1 FC-001088-00-04 July 2007 57i CT Generic SIP 2.
5i Series IP Phone Release Notes Changes in Release 2.1, Build 2145 Changes in Release 2.1, Build 2145 Description This section describes the new features included in Release 2.1 of the 5i Series IP Phones. The following table specifies the 2.1 Features and provides the page number for each feature.
IP Phone Release Notes 2.1 Changes in Release 2.
5i Series IP Phone Release Notes Hardware Support Hardware Support 53i Supports 536M Expansion Module The 53i IP Phone now supports the optional 536M Expansion Module (previously only supported on the 55i, 57i, and 57i CT). This module adds 36 additional softkeys to the IP phone. The 536M provides paper labels for each softkey. Up to 3 modules can be piggy-backed to provide up to 108 additional softkeys for the phone. 536M Expansion Module 536M Expansion Module RN-001029-00, Rev 03, Release 2.
IP Phone Release Notes 2.1 Hardware Support 55i Supports 560M Expansion Module The 55i IP Phone now supports the optional 560M Expansion Module (previously only supported on the 57i and 57i CT). This module adds 60 additional softkeys to the IP phone (using the 3 function keys on the bottom right of the unit). The 560M module provides an LCD display for displaying softkey labels. Up to 3 modules can be piggy-backed to provide up to 180 additional softkeys for the phone.
5i Series IP Phone Release Notes Usability Features Usability Features New Options Menu For IP Phone Release 2.1, Series 5i and Series 3i phones include a new “Options” menu that has been redesigned to improve navigation. The new Options Menu applies to IP phones operating in SIP mode. As part of the redesign, some menu titles have been added, or been renamed. Generic SIP Mode Options Menu For Aastra IP Phones operating in SIP mode, the Options Menu, Submenus, and Options available in Release 2.
IP Phone Release Notes 2.1 Usability Features SIP Mode Options Menu (continued) 5. Time Server 1. Time Server 1 2. Time Server 2 3. Time Server 3 6. Set Time 7. Set Date 7. Language 3. Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 4. User Password 5. Administrator Menu (Admin Menu for 53i) 1. Configuration Server (Config Server for 53i) 1. Download Protocol 2. TFTP Settings 1. Primary TFTP 2. Alternate TFTP 3. Select TFTP 3. FTP Settings 1. FTP Server 2. FTP Username 3.
5i Series IP Phone Release Notes Usability Features SIP Mode Options Menu (continued) 2. Network Settings 1. DHCP 2. IP Address 3. Subnet Mask 4. Gateway 5. DNS 1. Primary DNS (53i) 2. Secondary DNS (53i) 6. NAT Settings 1. Nortel NAT 2. Static NAT 1. NAT IP 2. NAT SIP Port 3. NAT RTP Port 3. UPnP 7. VLAN Settings 1. VLAN Enable 2. Phone VLAN 1. Phone VLAN ID 2. VLAN Priority 1. SIP Priority 2. RTP Priority 3. RTCP Priority 4. Other Priority 3. PC Port VLAN 1. PC Port VLAN ID 2. PC Port Priority 8.
IP Phone Release Notes 2.1 Usability Features SIP Mode Options Menu (continued) 3. SIP Settings 53i IP Phone: 1. Proxy Server 2. Proxy Port 3. Registrar Server 4. Registrar Port 5. SIP Register 6. User Name 7. Display Name 8. Screen Name 9. Authentic. Name 10. Password 11. RTP Port Base 55i, 57i, and 57iCT IP Phones: 1. Proxy IP/Port 2. Registrar IP/Port 3. SIP Register 4. User Name 5. Display Name 6. Screen Name 7. Authentication Name 8. Password 9. RTP Port Base 3. SIP Settings 1.
5i Series IP Phone Release Notes Usability Features 11. RTP Port Base 4. Factory Default 5. Erase Local Config. (Erase Local Cfg. for 53i) 6. Restart Phone 7. Phone Lock RN-001029-00, Rev 03, Release 2.
IP Phone Release Notes 2.1 Usability Features IP Phone UI-based Speeddial Keys IP phone users can now use the IP Phone UI to change an empty softkey, or programmable key to a Speeddial key. In addition, if the IP phone has an Expansion Module attached, you can change unassigned Expansion Module keys to Speeddial keys. Changing Programmable Keys to Speeddial Keys (53i, 55i) Use the following procedure to change an empty programmable key on your IP phone to a Speeddial key.
5i Series IP Phone Release Notes Usability Features Changing Expansion Module Programmable Keys to Speeddial Keys (53i) Use the following procedure to change an empty programmable key an Expansion Module to a Speeddial key. Aastra IP Phone UI Step Action 1 Press and hold an unassigned programmable key. After a few seconds, the IP Phone UI prompts you to assign a number for the Speeddial key. 2 Enter the extension/number for the Speeddial key, then press .
IP Phone Release Notes 2.1 Usability Features Aastra IP Phone UI Step Action 4 Do one of the following actions: 5 • Accept the default line number 1, or • To select a different line on which to apply the Speeddial key, press the softkey and select a different line, or use the key pad to select a number (1-9), or use the arrow keys to make your selection. Press to save your changes. The softkey key now functions as a Speeddial key.
5i Series IP Phone Release Notes Usability Features Aastra IP Phone UI Step Action 4 Do one of the following actions: 5 • Accept the default line number 1, or • To select a different line on which to apply the Speeddial key, press the softkey and select a different line, or use the key pad to select a number (1-9), or use the arrow keys to make your selection. Press to save your changes. The softkey key now functions as a Speeddial key.
IP Phone Release Notes 2.1 Usability Features Ability to Disable Call Waiting Currently on the IP phones, the call waiting feature notifies the user currently on the phone, of a new incoming call. Release 2.1 allows a User or Administrator the ability to disable the call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message.
5i Series IP Phone Release Notes Usability Features Enabling/Disabling Call Waiting using the Configuration Files Use the following parameter to enable or disable call waiting on the phone using the configuration files. • Parameter – call waiting call waiting Aastra Web UI Configuration Files Basic Settings->Preferences->General aastra.cfg, .cfg Call Waiting (in Web UI) Description Allows you to enable or disable Call Waiting on the IP phone.
IP Phone Release Notes 2.1 Usability Features Enabling/Disabling Call Waiting using the Aastra Web UI Use the following parameter to enable or disable call waiting on the phone using the Aastra Web UI. Aastra Web UI 1 Click on Basic Settings-> Preferences->General. 2 The "Call Waiting" field is enabled by default. To disable this field, uncheck the box. This feature allows you to enable or disable the call waiting feature on the IP phone. 3 Click 18 to save your changes.
5i Series IP Phone Release Notes Usability Features Mexico Tone Set Added to the IP Phones You can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of tones customized for a specific country. A new ring tone set for Mexico has been added in Release 2.1.
IP Phone Release Notes 2.1 Usability Features Customizable Callers List and Services Keys The IP phones currently have a Callers List key (all 5i Series phones) and a Services key (55i, 57i, and 57i CT). In Release 2.1, two new parameters have been added that allow you to specify URI overrides for these keys.
5i Series IP Phone Release Notes Usability Features Configuration Parameters No Longer Case Sensitive Previously, the configuration parameters an Administrator entered in the configuration files were case sensitive and had to be entered exactly the way they appeared in the IP Phone Administrator’s Guide (all lowercase). In Release 2.1, the parameters are no longer case sensitive and can be entered in either upper or lower case as desired. RN-001029-00, Rev 03, Release 2.
IP Phone Release Notes 2.1 Deployability Features Deployability Features Server and Protocol Identification via DHCP Feature The IP Phones now support additional download protocols according to RFC2131 and RFC1541 to support DHCP option 66. Option 66 is part of the DHCP Offer message that the DHCP server generates to tell the phone which configuration server it should use to download new firmware and configuration files.
5i Series IP Phone Release Notes Deployability Features Protocol Format Examples FTP ftp://user:password@ftpserver option tftp-server-name “ftp://192.168.1.45”; option tftp-server-name “ftp://ftpsvr.example.com”; (for anonymous user) option tftp-server-name “ftp://userID:password@ ftpsvr.example.com”; TFTP tftp://tftpserver option tftp-server-name “192.168.1.45”; option tftp-server-name “tftpsvr.example.com”; option tftp-server-name “tftp://tftpsvr.example.
IP Phone Release Notes 2.1 Security Features Security Features Transport Layer Security (TLS) Support The phones now support a new transport protocol called Transport Layer Security (TLS) and Persistent TLS. TLS is a protocol that ensures communication privacy between the SIP phones and the Internet. TLS ensures that no third party may eavesdrop or tamper with any message. TLS is composed of two layers: the TLS Record Protocol and the TLS handshake protocol.
5i Series IP Phone Release Notes Security Features Notes: 1. Persistent TLS requires the outbound proxy server and outbound proxy port parameters be configured in either the configuration files or the Aastra Web UI (Advanced Settings->Global SIP->Basic SIP Network Settings). There can be only one persistent TLS connection created per phone. The phone establishes the TLS connection to the configured outbound proxy. 2.
IP Phone Release Notes 2.1 Security Features Configuring TLS Using Configuration Files You use the following parameters to configure TLS in the configuration files: • sip transport protocol • sips persistent tls • sips root and intermediate certificates • sips local certificate • sips private key • sips trusted certificates Parameter – sip transport protocol Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .
5i Series IP Phone Release Notes Security Features Parameter – sips persistent tls Configuration Files aastra.cfg, .cfg Description Enables or disables the use of Persistent Transport Layer Security (TLS). Persistent TLS sets up the connection to the server once and re-uses that connection for all calls from the phone. The setup connection for Persistent TLS is established during the registration of the phone.
IP Phone Release Notes 2.1 Security Features Parameter – sips root and intermediate certificates Aastra Web UI Configuration Files Advanced Settings->TLS Support aastra.cfg, .cfg Root and Intermediate Certificates (in Web UI) Description Allows you to specify the SIP Root and Intermediate Certificate files to use when the phone uses the TLS transport protocol to setup a call.
5i Series IP Phone Release Notes Security Features Parameter – sips local certificate Aastra Web UI Configuration Files Advanced Settings->TLS Support aastra.cfg, .cfg Local Certificate (in Web UI) Description Allows you to specify the Local Certificate file to use when the phone uses the TLS transport protocol to setup a call. This parameter is required when configuring TLS (optional for Persistent TLS.) Note: The certificate file must use the format “.pem”.
IP Phone Release Notes 2.1 Security Features Parameter – sips trusted certificates Aastra Web UI Configuration Files Advanced Settings->TLS Support aastra.cfg, .cfg Trusted Certificates (in Web UI) Description Allows you to specify the Trusted Certificate files to use when the phone uses the TLS transport protocol to setup a call. The Trusted Certificate files define a list of trusted certificates.
5i Series IP Phone Release Notes Security Features Configuring TLS Using the Aastra Web UI To configure TLS using the Aastra Web UI, you must enable TLS or Persistent TLS first. Then you must define the TLS certificate file names that you want the phone to use. Use the following procedure to configure TLS using the Aastra Web UI. Aastra Web UI 1 Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2 In the "Transport Protocol" field, select TLS or Persistent TLS.
IP Phone Release Notes 2.1 Security Features Aastra Web UI 4 32 Click on Advanced Settings->TLS Support. RN-001029-00, Rev 03, Release 2.
5i Series IP Phone Release Notes Security Features Aastra Web UI 5 Enter the certificate file names and the private key file name in the appropriate fields. The Root and Intermediate Certificate files contain one root certificate and zero or more intermediate certificates which must be placed in order of certificate signing with root certificate being the first in the file.
IP Phone Release Notes 2.1 Security Features Secure Real-Time Transfer Protocol (SRTP) Support with SDES Key Exchange Release 2.1 includes support for Secure Real-time Transfer Protocol (SRTP), using Session Description Protocol Security (SDES) key negotiation, for encryption and authentication of RTP/RTCP messages sent and received by the Aastra IP phones on your network. As administrator, you specify the global SRTP setting for all lines on the IP phone.
5i Series IP Phone Release Notes Security Features Configuring SRTP Using Configuration Files You use the following parameters to configure SRTP in the configuration files: Global Parameter • sip srtp mode Per-Line Parameter • sip lineN srtp mode Global Parameter Parameter – sip srtp mode Aastra Web UI Advanced Settings->Global SIP-> RTP Settings Configuration Files aastra.cfg, .
IP Phone Release Notes 2.1 Security Features Per-Line Parameter Parameter – sip lineN srtp mode Aastra Web UI Advanced Settings->Line <1-9>> RTP Settings Configuration Files aastra.cfg, .cfg Description This parameter determines if SRTP is enabled on this line, as follows: • If set to -1, then use the global setting for this line. (This is the default setting.) • If set to 0, then disable SRTP. • If set to 1 then SRTP calls are preferred.
5i Series IP Phone Release Notes Security Features Configuring SRTP Using the Aastra Web UI When you configure SRTP using the Aastra Web UI, you must first globally configure SRTP support for the IP phone. Then, if you wish, you can configure SRTP support on a per-line basis. Use the following procedure to configure SRTP using the Aastra Web UI. Aastra Web UI Global Configuration 1 Click on Advanced Settings->Global SIP->RIP Settings.
IP Phone Release Notes 2.1 Security Features Aastra Web UI 3 Click to save your changes. Per-Line Configuration 1 Note: Setting a per-line SRTP configuration overrides the global SRTP configuration setting. Click on Advanced Settings->Line <1-9>->RTP Settings. 2 3 38 Set the “RTP Encryption” field to one of the following settings: • SRTP Disabled: IP phone generates and receives nonsecured RTP calls on this line.
5i Series IP Phone Release Notes XML Features XML Features New “doneAction” Attribute for XML Text Screen Object You use the AastraIPPhoneTextScreen object to display text to the LCD screen on the IP Phone. The screen text wraps appropriately and can scroll to display a message longer then four lines. After implementing this object, text displays to the LCD on the IP phone. A user can scroll through the screens as required.
IP Phone Release Notes 2.1 XML Features XML Description: Screen Title The screen text goes here XML Example: Screen Object For more information about this test, press Done. Note: This example displays text that you can scroll through on the LCD screen.
5i Series IP Phone Release Notes XML Features XML Support for Answer and Ignore Softkeys In Release 2.1, when the IP phone receives an XML application (either via a post or an incoming action URI) while a call is coming into the phone, the user can either answer or ignore the call with new softkeys that display (55i, 57i, and 57i CT), or press the left and right arrow keys (53i), without canceling the XML application.
IP Phone Release Notes 2.1 XML Features XML Example: SoftKey:Answer SoftKey:Ignore XML Screen Example: , *OHN 3MITH !N 8-, APPLICATION CAN DISPLAY HERE WHILE A CALL IS COMING IN !NSWER )GNORE For 53i: • An line displays on the LCD when the phone receives an incoming call at the same time it receives an XML application.
5i Series IP Phone Release Notes XML Features Implementation (53i) XML Example: Screen Object The screen object can be implemented similar to the firmware info screen. Note that white space is preserved in XML so the display should word-wrap appropriately. Only three lines can display at a time.
IP Phone Release Notes 2.1 XML Features XML Softkey for Special Characters (55i, 57i, and 57i CT only) In Release 2.1, the IP Phone can dynamically receive a Symbol List when it receives the AastraIPPhoneInputScreen XML object. You can have a single symbol specified for the softkey, or you can have a list of symbols. When there is only one symbol in the list, the symbol displays with no delay.
5i Series IP Phone Release Notes XML Features Implementation Softkeys: • 1 = XML Softkey Example: SoftKey:SymbolList="@#=&" XML Object and Softkey Example: Email SoftKey:SymbolList="@" SoftKey:Exit
IP Phone Release Notes 2.1 Sylantro Interoperability Features Sylantro Interoperability Features Multi-Stage Digit Collection (Billing Codes) Support for Sylantro Servers This release of the Aastra IP Phones supports Multi-Stage Digit Collection (billing codes) for Sylantro Servers. Sylantro Server features, like mandatory and optional billing codes, requires that the application server notify the phone to collect more digits before completing the call.
5i Series IP Phone Release Notes Sylantro Interoperability Features Mandatory versus Optional Billing Codes This release of the Aastra IP phones supports two types of billing codes: Mandatory and Optional. The Sylantro server configuration determines which type of billing code is used on the IP phones. • Mandatory billing codes: Calls are not connected until the user enters a valid billing code. The user dials the phone number. When prompted for billing codes, user dials the billing code.
IP Phone Release Notes 2.1 Sylantro Interoperability Features To use this format with the default dial plan terminator (#), the # sign required by Sylantro as a delimiter should be represented as an escaped character by using the sequence %23.
5i Series IP Phone Release Notes Sylantro Interoperability Features Directed Call Pickup/Group Call Pickup Support for Sylantro Servers Aastra IP phones now support the Sylantro Directed Call Pickup (DCP) and Group Call Pickup (GCP) features. The Directed Call Pickup/Group Call Pickup feature allows you to intercept - or pickup - a call on a monitored extension. An Administrator or User can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Configuring DCP/GCP Using Configuration Files You use the following parameter to configure DCP and GCP in the configuration files: • Parameter – dcp Directed Call Pickup (in Web UI) dcp Aastra Web UI Operation->Softkeys and XML->Type Operation->Programmable Keys->Type Operation->Expansion Module N->Type Configuration Files aastra.cfg, .
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring Directed Call Pickup (DCP) Using the Aastra Web UI Use the following procedure to configure Directed Call Pickup using the Aastra Web UI. Aastra Web UI 1 Click on Operation->Softkeys and XML. 2 Select a key for which to configure Directed Call Pickup. 3 In the “Type” field, select Directed Call Pickup. 4 In the “Label” field, specify a name for this Directed Call Pickup softkey.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Configuring Group Call Pickup (GCP) Using the Aastra Web UI Use the following procedure to configure Group Call Pickup using the Aastra Web UI. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function. Aastra Web UI 1 Click on Operation->Softkeys and XML. 2 Select a key for which to configure Group Call Pickup. 3 In the “Type” field, select Directed Call Pickup.
5i Series IP Phone Release Notes Sylantro Interoperability Features Autodial (Hotline and Warmline) Feature This release of the Aastra IP phones includes an “Autodial” feature. When you configure Autodial on an IP phone, the phone automatically dials a preconfigured number whenever it is off-hook.
IP Phone Release Notes 2.
5i Series IP Phone Release Notes Sylantro Interoperability Features Parameter – sip autodial timeout Aastra Web UI Advanced Settings>Global SIP> Autodial Settings Configuration Files aastra.cfg, .cfg Autodial Timeout (in Web UI) Description Globally specifies the time, in seconds, that the phone waits to dial a preconfigured number after the handset is lifted from the IP phone cradle.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Parameter – sip lineN autodial timeout Aastra Web UI Advanced Settings>LineN>Autodial Settings Configuration Files aastra.cfg, .cfg AutoDial Timeout (in Web UI) Description On a per-line basis, this parameter specifies the time, in seconds, that the phone waits to dial a preconfigured number after the handset is lifted from the IP phone cradle.
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring Autodial Using the Aastra Web UI Use the following procedure to configure the Autodial feature on an IP phone using the Aastra Web UI. By default, your IP phone uses the global settings you specify for Autodial for all lines on your IP phone. However, you can also configure Autodial on a per-line basis. Aastra Web UI Global Configuration 1 Click on Advanced Settings->Global SIP->Autodial Settings.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Aastra Web UI 3 4 In the “Autodial Timeout” field, specify a value for the timer as follows: • If you want the IP phone to autodial the number immediately (hotline) whenever the IP phone is off-hook, accept the default value of 0. • If you want to specify a length of time for the IP phone to wait before dialing the number, enter the length of time (in seconds). For example: 30 Click to save your changes.
5i Series IP Phone Release Notes Sylantro Interoperability Features Aastra Web UI 3 4 5 In the “Autodial Number” field, specify the SIP number for this line that the IP phone dials whenever the IP phone is off-hook as follows: • If set to -1, then the global autodial settings for this IP phone to this line. • If set to empty (blank), then disable Autodial on this line. • If set to a valid SIP number, dial the SIP number specified for this line.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Centralized Conferencing for Sylantro Servers Release 2.1 of the Aastra IP phones includes support for centralized conferencing (Ad-Hoc conferencing) for Sylantro and Broadsoft servers. This feature provides centralized conferencing on the SIP server (versus localized, on the phone) and allows IP phone users to do these tasks: • Conference two active calls together into a conference call.
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring Centralized Conferencing Using the Configuration Files You use the following parameter to configure centralized conferencing in the configuration files: Global Parameter • sip centralized conf Per-Line Parameter • sip lineN centralized conf Parameter – sip centralized conf Aastra Web UI Advanced->Global SIP Settings-> Basic SIP Network Settings Configuration Files aastra.cfg, .
IP Phone Release Notes 2.1 Sylantro Interoperability Features Parameter – sip lineN centralized conf Aastra Web UI Advanced->Line <1 thru 9>-> Basic SIP Network Settings Configuration Files aastra.cfg, .cfg Conference Server URI (in Web UI) Description Enable or disable per-line SIP centralized conferencing for an IP phone as follows: • To disable centralized conferencing, leave this field empty (blank).
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring Centralized Conferencing Using the Aastra Web UI Use the following procedure to configure centralized conferencing on an IP phone. Aastra Web UI Global Configuration 1 Click on Advanced Settings->Global SIP Settings->Basic SIP Network Settings. 2 In the “Conference Server URI” field, do one of the following actions: • To disable centralized conferencing on the IP phone, leave this field empty (blank).
IP Phone Release Notes 2.1 Sylantro Interoperability Features Aastra Web UI 3 Click to save your changes. Per-Line Configuration 1 Click on Advanced Settings->Line <#>->Basic SIP Network Settings 2 In the “Conference Server URI” field, do one of the following actions: • To disable centralized conferencing on this line, leave this field empty (blank).
5i Series IP Phone Release Notes Sylantro Interoperability Features Automatic Call Distribution (ACD) Support for Sylantro Servers Release 2.1 of the IP phones includes Automatic Call Distribution (ACD) support for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). To use the ACD feature on an IP phone, the administrator first must configure an an ACD softkey or programmable key.
IP Phone Release Notes 2.1 Sylantro Interoperability Features ACD LED Table The LED located next to the ACD softkey flashes or remains solid to indicate the current status of the IP phone. In addition, an icon on the IP Phone UI reminds IP phone users of their current status. The following table describes the meaning of the ACD LEDs and icons for each model IP phone.
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring ACD Softkeys Using Configuration Files (55i, 57i, 57i CT) You use the following parameters to configure ACD support in the configuration files for 55i, 57i, 57i CT: • softkeyN type • softkeyN label • softkeyN line • softkeyN states A sample configuration file is shown below: softkey1 type: acd softkey1 label: sales softkey1 line: 1 softkey1 states: idle In addition to the above parameters, you can also use the followin
IP Phone Release Notes 2.1 Sylantro Interoperability Features Parameters – softkeyN type Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, .cfg Auto Call Distribution (in Web UI) Description Defines the type of softkey that is configured for this key. To configure an ACD softkey, set this parameter to “acd” Format Text Default Value none Default Range See the IP Phone Administrator’s Guide.
5i Series IP Phone Release Notes Sylantro Interoperability Features Parameters – softkeyN line Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, .cfg Auto Call Distribution (in Web UI) Description This is the line associated with the softkey you are configuring. For example: 1 Format Integer Default Value 1 Range 1 through 9 Example softkey1 line: 1 Parameters – softkeyN states Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, .
IP Phone Release Notes 2.1 Sylantro Interoperability Features Parameters – topsoftkeyN type Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, .cfg Auto Call Distribution (in Web UI) Description Defines the type of top softkey that is configured for this key. To configure an ACD softkey, set this parameter to “acd” Format Text Default Value none Default Range See the IP Phone Administrator’s Guide.
5i Series IP Phone Release Notes Sylantro Interoperability Features Parameters – topsoftkeyN line Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, .cfg Auto Call Distribution (in Web UI) Description This is the line associated with the top softkey you are configuring. For example: 1 Format Integer Default Value 1 Range 1 through 9 Example topsoftkey1 line: 1 Parameters – topsoftkeyN states Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Configuring ACD Programmable Keys Using Configuration Files (53i, 55i) You use the following parameter to configure ACD support in the configuration files: • prgkeyN type • prgkeyN line Parameter – prgkeyN type Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, .cfg Auto Call Distribution (in Web UI) Description Defines the type of programmable key for this key.
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring ACD Expansion Keys Using Configuration Files (53i, 55i, 57i, and 57i CT) You use the following parameter to configure ACD support in the configuration files: • expmodX keyN type • expmodX keyN line Parameter – expmodX keyN type Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, .cfg Type (in Web UI) Description Defines the key type on the expansion module.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Configuring ACD Softkeys/Programmable Keys/Expansion Module Keys Using the Aastra Web UI Use the following procedure to configure an ACD softkey, programmable key, or expansion module key using the Aastra Web UI. This procedure uses the 57i IP phone as an example.
5i Series IP Phone Release Notes Sylantro Interoperability Features Aastra Web UI 3 In the “Label” field, specify a name for this ACD softkey. The Label helps identify which queue you are subscribing to when you login. (This field does not apply to the 53i.) For example: Support 4 In the “Line” field, select the line which the IP phone uses to subscribe to the queue. For example: Line 1 5 Click to save your changes. RN-001029-00, Rev 03, Release 2.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Configuring ACD Auto-Available Timer Using Configuration Files You use the following parameters to configure an ACD auto-configuration timer in the configuration files: • acd auto available • acd auto available timer Parameter – acd auto available Aastra Web UI Basic Settings->Preferences-> Auto Call Distribution Settings Configuration Files aastra.cfg, .
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring ACD Auto-Available Timer Using the Web UI Use the following procedure to configure an ACD auto-available timer using the Aastra Web UI. Aastra Web UI 1 Click on Basic Settings->Preferences->Auto Call Distribution Settings. 2 In the “Auto Available” check-box, click Enabled. 3 In the “Auto Available Timer” field, specify the length of time (in seconds) before the IP phone state is automatically reset to “available.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Using the ACD Feature on your IP Phone The ACD feature allows you to login to a phone queue in order to receive distributed calls on your IP phone. To login to a phone queue, your system administrator must preconfigure an ACD softkey or programmable key on your Aastra IP phone. For models 55i, 57i, 57i CT, the ACD softkey is labeled according to your network requirements.
5i Series IP Phone Release Notes Sylantro Interoperability Features This icon changes when you log on to the phone queue and are available to take calls. The icon changes again when you are busy with an active call.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Logging In to a Phone Queue (55i, 57i, 57i CT) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Step Action 1 Press the ACD softkey on your IP phone. Note: Check with your administrator to verify the label assigned to the ACD softkey on your IP phone. The login screen (see below) appears. In this example, the ACD softkey accesses the Customer Support phone queue and is labelled “Support.
5i Series IP Phone Release Notes Sylantro Interoperability Features Aastra IP Phone UI Step Action 3 Press the Log In softkey. You are logged into the phone queue. Once you log in, examine the IP Phone UI, and note the following information: • If your IP phone status is set to “available” then the server will begin to distribute phone calls from this queue to your IP phone.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Logging In To a Phone Queue (53i) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Step Action 1 Press the ACD programmable key on your IP phone. 2 To login to the phone queue, use your IP phone keypad to enter the following information: User ID: The phone number you use to access the queue. Password: The password you use to access this queue. 3 Select Login.
5i Series IP Phone Release Notes Sylantro Interoperability Features Incoming/Outgoing Intercom with Auto-Answer and Barge-In for 53i IP Phone In Release 2.1, the 53i IP phone now supports incoming/outgoing Intercom calls with auto-answer and barge-in features. The Intercom feature allows you to press the configured Intercom button on the IP phone and then enter the number you want to call to initiate an intercom call.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Incoming Intercom Calls You can configure how the phone handles incoming intercom calls. You can receive incoming intercom calls whether or not there are active calls on the phone. The way the phone handles the call depends on the incoming intercom call configuration. The following paragraphs describe the configuration parameters for incoming intercom calls.
5i Series IP Phone Release Notes Sylantro Interoperability Features For incoming intercom calls, an administrator or user can configure the following parameters: Configuration File Parameters Web UI Parameters • sip allow auto answer • Auto-Answer • sip intercom mute mic • Microphone Mute • sip play warning tone • Play Warning Tone • sip intercom allow barge in • Barge In Configuring Intercom, Auto-Answer, and Barge-In via the Configuration Files Use the following parameters to configure
IP Phone Release Notes 2.1 Sylantro Interoperability Features Outgoing Intercom Settings Parameter – sip intercom type Aastra Web UI Configuration Files Basic Settings->Preferences-> Outgoing Intercom Settings aastra.cfg, .cfg Type (in Web UI) Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed.
5i Series IP Phone Release Notes Sylantro Interoperability Features Incoming Intercom Settings Parameter – sip allow auto answer Aastra Web UI Configuration Files Basic Settings->Preferences-> Incoming Intercom Settings aastra.cfg, .cfg Auto-Answer (in Web UI) Description Enables or disables the IP phone to allow automatic answering for an Intercom call. If auto-answer is enabled on the IP phone, the phone plays a tone to alert the user before answering the intercom call.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Parameter – sip play warning tone Aastra Web UI Configuration Files Basic Settings->Preferences-> Incoming Intercom Settings aastra.cfg, .cfg Play Warning Tone (in Web UI) Description Enables or disables a warning tone to play when the phone receives an incoming intercom call on an active line.
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring Intercom, Auto-Answer, and Barge-In via the Aastra Web UI Use the following procedure to configure Intercom, Auto-Answer, and Barge-In using the Aastra Web UI. Aastra Web UI 1 Click on Operation->Programmable Keys. 2 In the “Type” field, select the Intercom option for a specific key. Note: Keys 3, 4, 5, and 6 are programmable only. Keys 1 and 2 are hardcoded and cannot be changed. 3 Click to save your changes.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Aastra Web UI Outgoing intercom settings: 1 Click on Basic Settings->Preferences->Outgoing Intercom Settings. 2 Select an Intercom type for outgoing Intercom calls from the Type list box. Valid values are Phone-Side, Server-Side, Off. Default is Off. 3 If Server-Side is selected, enter a prefix to add to the phone number in the "Prefix Code" field. Note: For Sylantro servers, enter *96.
5i Series IP Phone Release Notes Sylantro Interoperability Features Aastra Web UI Incoming intercom settings: 1 Click on Basic Settings->Preferences->Incoming Intercom Settings. 2 The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls. To disable this field, uncheck the box. Note: If the Auto-Answer field is not checked (disabled), the phone rejects the incoming intercom call and sends a busy signal to the caller.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Missed Call Summary Subscription A new feature in Release 2.1 on the IP phones allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to. This feature is called the Missed Call Summary Subscription and can be set with a timer that allows the phone to use the feature for a period of time before the timer expires.
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring Missed Call Summary Subscription using the Configuration Files You can configure the Missed Call Summary Subscription feature on a global or per-line basis. You can also configure the amount of time, in seconds, that the phone uses this feature. The timer is configurable on a global basis only.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Global Parameters Parameter – sip missed call summary subscription Aastra Web UI Configuration Files Advanced Settings->Global SIP-> Advanced SIP Settings aastra.cfg, .cfg Missed Call Summary Subscription (in Web UI) Description Enables or disables the Missed Call Summary Subscription feature.
5i Series IP Phone Release Notes Sylantro Interoperability Features Parameter – sip missed call summary subscription period Aastra Web UI Configuration Files Advanced Settings->Global SIP-> Advanced SIP Settings aastra.cfg, .cfg Missed Call Summary Subscription Period (in Web UI) Description Enables or disables the amount of time, in seconds, that the phone uses the Missed Calls Summary Subscription feature. This parameter is always enabled with a default value of 86400 seconds.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Configuring Missed Call Summary Subscription using the Aastra Web UI Use the following procedure to configure the Missed Call Summary Subscription feature using the Aastra Web UI. Aastra Web UI Global Configuration 1 Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2 The "Missed Call Summary Subscription" field is disabled by default. To enable this field, check the box.
5i Series IP Phone Release Notes Sylantro Interoperability Features Aastra Web UI Per-Line Configuration 1 Click on Advanced Settings->Line ->Advanced SIP Settings. 2 The "Missed Call Summary Subscription" field is disabled by default. To enable this field, check the box. This feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to. 3 Click to save your changes. RN-001029-00, Rev 03, Release 2.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Message Waiting Indicator on Single or All Lines Release 2.1 now allows a User or Administrator to configure the Message Waiting Indicator (MWI) to illuminate for a specific line or for all lines. For example, if you configure the MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9).
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring MWI using the Aastra Web UI Use the following procedure to configure the MWI for a single line or for all lines on the phone using the Aastra Web UI. Aastra Web UI 1 Click on Basic Settings-> Preferences->General. 2 In the “Message Waiting Indicator Line” field, select a single line from 1 to 9, or select “All” for all lines. If you select a single line, the MWI illuminates when a voice mail message is pending on that line.
IP Phone Release Notes 2.1 Sylantro Interoperability Features Support For “Delay” before Auto-Answer Aastra IP Phones now include support for the "delay" parameter (in the Alert-Info header, used in conjunction with info=alert-autoanswer) in order to facilitate auto-answer functionality. When present, the value of the "delay" parameter specifies the length of time in seconds an IP phone rings before a call is auto-answered.
5i Series IP Phone Release Notes Sylantro Interoperability Features SIP Asserted Identity for Sylantro Servers This release includes support for a private extension to the SIP, Asserted Identity within Trusted Networks (as defined in RFC 3325), inside the User Agent Server (UA) in the Aastra IP phones. This feature allows a network of trusted SIP servers to assert the identity of authenticated users, and verify that phone messages originate from a Trusted Identity.
IP Phone Release Notes 2.1 Sylantro Interoperability Features “Whitelist” Proxy Support for Sylantro Servers To protect your IP phone network, you can configure a “whitelist” proxy feature that screens incoming call requests received by Aastra IP phones. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only. The IP phone rejects any call requests from an untrusted proxy server.
5i Series IP Phone Release Notes Sylantro Interoperability Features Configuring Whitelist Proxy Support Using the Aastra Web UI Use the following procedure to configure the whitelist proxy feature using the Aastra Web UI. Aastra Web UI 1 Click on Advanced Settings->Global SIP->Advanced SIP Settings 2 The "Whitelist Proxy" field is disabled by default. To enable this field, check the box. This feature allows you to enable or disable the whitelist proxy support on the IP Phone.
IP Phone Release Notes 2.1 Sylantro Interoperability Features BLA Support for Third Party Registration BLA allows an Address Of Record (AOR) to be assigned onto different line appearances for a group of SIP user agents (IP phones). When a call is made to this BLA number, the call is offered to all user agents that have mapping to this BLA. To support this, the IP phones need to support third party registration for the BLA along with the registration for its own primary appearance number.
5i Series IP Phone Release Notes Sylantro Interoperability Features #Alice phone number sip line2 bla number:4085582868 sip line2 display name:Alice sip line2 screen name:Alice Alice’s configuration is as follows: #line 1 sip sip sip sip sip sip line1 line1 line1 line1 line1 line1 auth name:4085582868 password: mode: 3 user name:4085582868 display name: Alice screen name: Alice RN-001029-00, Rev 03, Release 2.
IP Phone Release Notes 2.1 Broadsoft Interoperability Features Broadsoft Interoperability Features “Hold” Feature Enhancement for Broadsoft Servers In this release of the Aastra IP phones, the “Hold” feature has been enhanced as described in RFC3264. The Hold feature allows IP phone users to put an active call on “hold,” then retrieve the call later. This enhancement is intended for Aastra IP phones operating with servers that support RFC3264 (for example, Broadsoft).
5i Series IP Phone Release Notes Broadsoft Interoperability Features Configuring a SIP Server Blacklist Using the Configuration Files You use the following parameter to configure a SIP server blacklist in the configuration files: • Parameter – sip blacklist duration sip blacklist duration Aastra Web UI Advanced Settings->Global SIP Settings-> Advanced SIP Settings Configuration Files aastra.cfg, .
IP Phone Release Notes 2.1 Broadsoft Interoperability Features Configuring a Server Blacklist Using the Aastra Web UI You use the following procedure to configure a server blacklist using the Aastra Web UI. Aastra Web UI 1 Click on Advanced Settings->Global SIP->Advanced SIP Settings 2 In the “Blacklist Duration” field, specify the length of time, in seconds, that a failed server remains on the server blacklist.
5i Series IP Phone Release Notes Other Interoperability Features Other Interoperability Features DNS Caching The IP phones have the ability to cache DNS requests according to RFC1035 and RFC2181. The phone caches DNS lookups according to the TTL field, so that the phone only performs another lookup for an address when the TTL expires. Symmetric UDP Signaling Support By default, Aastra IP phones use symmetric UDP signaling for outgoing UDP SIP messages.
IP Phone Release Notes 2.1 Other Interoperability Features Configuring Symmetric UDP Signaling Using Configuration Files You use the following parameter to configure symmetric UDP signaling in the configuration files: sip symmetric udp signaling Parameter – sip symmetric udp signaling Configuration Files aastra.cfg, .cfg Description Allows you to enable or disable the phone to use port 5060 to send SIP UDP messages. The value “1” (which is the default) enables the phone to use port 5060.
5i Series IP Phone Release Notes Other Interoperability Features Ability to Remove UserAgent and Server SIP Headers Currently, the phone always configures the SIP UserAgent/Server headers to contain: Aastra / A new feature has been added to Release 2.
IP Phone Release Notes 2.1 Issues Resolved on Series 5i Phones in Release 2.1, Build 2145 Issues Resolved on Series 5i Phones in Release 2.1, Build 2145 This section describes the issues resolved on the Series 5i IP phones in release 2.1. The following table provides the issue number and a brief description of each fix. Note: Unless specifically indicated, these resolved issues apply to all phone models.
5i Series IP Phone Release Notes Issues Resolved on Series 5i Phones in Release 2.1, Build 2145 Issue Number Description of Fix XML DEF05187 DEF05188 DEF05192 DEF05237 DEF05239 Speeddial now works correctly when an offhook Action URI is configured. DEF05192 With offhook Action URI configured, phone doesn't dial the number in tag. DEF05237 Mute key now works when an XML object is displayed on the phone. DEF05239 Offhook Action URI could trigger multiple times during a single call.
IP Phone Release Notes 2.1 Issues Resolved on Series 5i Phones in Release 2.1, Build 2145 Issue Number Description of Fix CLN06182 Mute key now works when the phone is locked. This enables the user to "answer" and intercom call, which automatically mutes the voice path. DEF06632 57iCT: No longer automatically answers a second call when the user hangs up on the first call. SIP CLN06064 Username containing a "." are now supported.
5i Series IP Phone Release Notes Contacting Aastra Telecom Support Contacting Aastra Telecom Support If you’ve read this release note, and consulted the Troubleshooting section of your phone model’s manual and still have problems, please send inquiries via email to support@aastra.com. RN-001029-00, Rev 03, Release 2.
Generic SIP IP Phone Model 5i Series 2.1 Release Notes Copyright © 2007 Aastra Telecom. All rights reserved. Information in this document is subject to change without notice. Aastra Telecom assumes no responsibility for any errors that may appear in this document. Product capabilities described in this document pertain solely to Aastra Telecom's marketing activities in the U.S. and Canada. Availability in other markets may vary. RN-001029-00 Rev 03 SIP IP Phones Release 2.
