6755i IP Phone User Guide Release 2.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2008 Aastra Telecom. www.aastratelecom.com All Rights Reserved.
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Table of Contents Table of Contents Software License Agreement ...................................................................................................... iii Table of Contents ..........................................................................................................................v About this Guide ...........................................................................................................................1 Documentation ..........................................
Table of Contents Table of Contents Line Keys, Programmable Keys, and Softkeys ........................................................................59 Multiple Line and Call Appearances ......................................................................................59 Softkeys and Programmable Keys ..........................................................................................60 State-Based Softkeys (Bottom Keys only) .....................................................................
Table of Contents Table of Contents Using Handsfree Speakerphone .........................................................................................154 Using a Headset ...................................................................................................................155 Using Intercom .....................................................................................................................156 Redial ..........................................................................
Table of Contents Table of Contents Incoming Intercom Call Features .........................................................................................231 Using Redial Key for “Last Number Redial” .......................................................................234 Group RTP Paging (receives RTP streams) ..........................................................................235 Use LLDP ELIN .....................................................................................................
About this Guide This guide explains how to use the basic features of your new 6755i phone. Not all features listed are available by default. Contact your system or network Administrator to find out which features and services are available to you on your system. Your System Administrator has the ability to customize some features on this phone. For information on more advanced settings and configurations, Administrators should refer to the Aastra SIP IP Phone Administrator Guide.
Introduction Introduction This 6755i IP telephone has all the features of a regular business phone, allowing you to make and receive calls, transfer, conference and more. The 6755i IP telephone provides communications over an IP Network using the SIP IP telephony protocol.
• Power source For Ethernet networks that supply in-line power to the phone (IEEE 802.3af): — For power, use the Ethernet cable (supplied) to connect from the phone directly to the network for power. (No 48v AC power adapter required.) For Ethernet networks that DO NOT supply power to the phone: — For power, use the 48V AC Power Adapter (included) to connect from the DC power port on the phone to a power source. or — (optional) - For power, use a Power over Ethernet (PoE) power injector or a PoE switch.
Getting Started Getting Started The 6755i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted. Plugging in and Starting the Phone The 6755i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the first time you plug in your phone and every time you restart your phone. The phone displays the following startup screens.
The 6755i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates. Updating configuration..... Checking for firmware... Do not unplug the phone! Note: New updates to your phone can be automatically scheduled from the server.
Getting Started When the configuration update is complete, the phone displays the following screens and then displays the Idle screen.
Network Connected/Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen. L1 John Smith Network Connected Sat Jan 1 12:18am If your phone did not successfully connect to the network, the "Network Disconnected" prompt appears on the display and the telephone status light turns on. John Smith L1 Network Disconnected Sat Jan 1 12:18am Check that the cables are tightly connected to the phone and to the wall jack.
Getting Started Idle Screen When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle State screen. The idle screen is shown whenever your phone is not in use. L1 John Smith Sat Jan 1 12:18am Note: Your System Administrator sets up your SIP screen name, line number, and any other administrative features required. If your name does not display on the screen, contact your System Administrator.
Reference For more information about configuring the top programmable keys and the bottom softkeys, see “Softkeys and Programmable Keys” on page 60. For more information about using the Services, Directory, Callers List, Intercom, Dial, Conference, and Transfer keys, see the following sections: • “Making Calls” on page 153. • “Handling Calls” on page 162. • “Managing Calls” on page 172.
Getting Started Idle Screen with Voicemail Messages The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the envelope indicates how many new messages you have. John Smith L1 1 Sat Jan 1 12:18am Voicemail Icon Idle Screen To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on your phone.
For example, in the illustration below, the 6755i has several bottom softkeys configured on the idle screen. A "More" key displays for you to view additional softkeys on another screen. Also, if you pick up the handset, a "More" displays for you to view additional softkeys. You can press the More softkey to toggle between the first and second screens to display all configured softkeys.
IP Phone Keys and Key Descriptions IP Phone Keys and Key Descriptions The following sections describe the various 6755i phone key functions, and how they help you make and manage your calls and caller information. Key Descriptions The following table identifies the keys on the key panel of your 6755i IP phone that you can use for handling calls. Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
Keys Key Description Line/Call Appearance key - Connects you to a line or call. The Aastra 6755i IP phone supports up to 4 line keys. Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. IP Phone Keys and Key Descriptions Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
IP Phone Keys and Key Descriptions Keys Key Description Programmable keys - 6 Top keys: programmable hard keys (up to 6 programmable functions) By default, keys 1 through 4 are assigned as Services, Directory, Callers List, and Intercom, respectively. Keys 5 and 6 have no assigned functions. All 6 keys are programmable and can be assigned to perform specific functions.
Methods for Customizing Your Phone There are two ways to customize specific options on your phone: • Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI. These options allow you to customize the following phone settings. 1 Option Methods for Customizing Your Phone Option Number Call Forward 1. Cfwd Number 2. Cfwd Mode 3.
Methods for Customizing Your Phone 3 Phone Status 1. IP&MAC Addresses 2. LAN Port 3. PC Port 4. Firmware Info 5. Error Messages 4 User Password 5 Administrator Menu (Password Protected) 6 Restart Phone 7 Phone Lock Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator.
Using the IP Phone UI IP Phone UI 1. Press the Options key on the phone to enter the Options List. 2. To go to an Option, use 5 and 2 to scroll through the list, or press the number corresponding to the Option. 3. Press the Select softkey, the 4 button, or press the digit number of the corresponding option to select an option. 4. Use the softkeys that display for each option to change a selected option. 5. Press the Done button to save the change. 6. Press the changes.
Methods for Customizing Your Phone Phone Options via the Aastra Web UI In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP Address” on page 23. Using the Aastra Web UI Aastra Web UI 1.
The Network Status window displays for the IP phone you are accessing. Methods for Customizing Your Phone 3. You can logout of the Aastra Web UI at any time by clicking Log Off.
Methods for Customizing Your Phone The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings. Headings Descriptions Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone, and information about the SIP account(s) currently configured on the phone. The information in the Network Status window is read-only.
Descriptions Basic Settings Preferences - Allows you to enable/disable the following: • Park Call • Pickup Parked Call • Suppress DTMF Playback • Display DTMF Digits • Call Waiting • Play Call Waiting Tone • Stuttered Dial Tone • XML Beep Support • Status Scroll Delay (seconds) • Incoming Call Interrupts Dialing • Switch UI Focus to Ringing Line • Preferred Line • Preferred Line Timeout (seconds) • Goodbye Key Cancels Incoming Call • UPnP Mapping Lines • Message Waiting Indicator Line • DND Key Mode • Cal
Phone Status Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Finding Your Phone’s IP Address If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address. IP Phone UI 1. Press to enter the Options List. 2. Scroll to Phone Status and press Select. Options List 1. Call Forward 2. Preferences 3. Phone Status 4. User Password - Select Done - 3. Scroll to IP&MAC Addresses and press Select. Phone Status 1.
Phone Status Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI. Aastra Web UI 1. Open your web browser, enter the phone’s IP address or host name into the address field and press . 2. In the Username/Password window, enter your username and password and click . Note: For a user, the default user name is “user” and the password field is left blank. The Network Status window displays for the IP phone you are accessing.
SIP Account Status The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed.
Phone Status The following table describes the status conditions that can display for the account. Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server. Example: Line 1 SIP Account 9057604603@anasipproxy.aastra.com:5060 Status Registered Backup Registrar Used? Yes where Account Number is “1” SIP Account is “9057604603@anasipproxy.aastra.
Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and provide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone. Ring Tones There are several distinct ring tones a user can select from to set on the IP phones. You can enable/ disable these ring tones on a global or per-line basis.
Customizing Your Phone Ring Tone Sets In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone. Ring tone sets consist of tones customized for a specific country.
6. Press Done. 7. Select Tone Set. 8. Select the country for which you want to apply the tone set. Valid values are Australia, Europe, France, Germany, Italy, UK, Mexico, and US. Default is US. 9. Press Done. The ring tone and tone set you select is immediately applied to the IP phone. Aastra Web UI 1. Click on Basic Settings->Preferences->Ring Tones. 2. In the "Ring Tones" section, select a country from the "Tone Set" field. Valid values are Australia, Europe, France, Germany, Italy, UK, Mexico, and US.
Customizing Your Phone Contrast Level The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only. Setting Contrast Level IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Preferences. 3. Select Display. 4. Select Contrast Level. Display 1. Contrast Level 2. Backlight - Select Done - 5.
Backlight The "Backlight" option on the IP phone allows you to set the backlight status on the LCD display to the following: • Off - Backlight is always OFF. • Auto (Default)- Automatically turns ON the backlight when the phone is in use, and then automatically turns OFF the backlight when the phone is idle after a specified length of time.
Customizing Your Phone 7. If you selected "Auto", press the Advanced softkey. Backlight Off Auto Advanced Cancel Done - 8. Using the keypad, enter the amount of seconds you want the phone to stay backlit when the phone is idle. Valid values are 1 to 120 seconds (2 minutes). Default is 10 seconds. When this period of time is reached, the phone turns OFF the backlight. Use the "Backspace" and/ or "Clear" softkeys to delete entries if required.
Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6755i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number. *Availability of feature dependant on your phone system or service provider.
Customizing Your Phone Set Audio The "Set Audio" option on the IP Phone allows you to set the audio mode for your IP phone. It also allows you to set the volume level of the headset microphone. You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6755i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
Headset Mic Volume The "Headset Mic Volume" option allows you to set the volume level for the headset microphone. Setting Audio Mode and Headset Mic Volume IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Preferences. 3. Select Set Audio. 4. Select Audio Mode. Set Audio 1. Audio Mode 2. Headset Mic Volume - Select Done - 5. Select the audio mode you want to use on your phone. Default is Speaker.
Customizing Your Phone 7. Select Headset Mic Volume. Set Audio 1. Audio Mode 2. Headset Mic Volume - Select Done - 8. Select the Low, Medium, or High volume level. Default is Medium. Headset Mic Volume Low Medium High Cancel Done - 9. Press Done to save your selection.
Time and Date On the IP phones, you can configure the following: • Time and date • Time and date format • Time zone • Daylight savings time • Time Servers Note: Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI. Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone. IP Phone UI Set Time and Time Format Note: The time and time format you configure display on the phone’s idle screen.
Customizing Your Phone 5. Using the keys on the keypad, enter a time to set on the IP phone. Use the "Backspace" key to move back a space and delete a character. Use the "AM/PM" softkey to specify either AM or PM for the time setting. Set Time Enter Time: 01:13am - Backspace - AM/PM Cancel Done - 6. Press Done to save the setting. 7. Select Time Format. 8. Using the "Change" softkey, set the Time Format to either a 12 hour format or a 24 hour format. Valid values are 12h and 24h. Default is 12h.
4. Using the keys on the keypad, enter a date to set on the IP phone. Use the "Backspace" key to move back a space and delete a character. Set Date Enter Date (y-m-d): 2000-01-02 - Backspace Cancel Done - 5. Press Done to save the setting. 6. Select Date Format. 7. Select a date format from the list of options. Default is Sun Jan 2. Valid values are: Sun Jan 2 (Default) • 2-Jan-00 • 2000 01 02 • 02/01/2000 • 02/01/00 • 02-01-00 • 01/.
Customizing Your Phone Set Time Zone 1. Select Preferences. 2. Select Time and Date. 3. Select Time Zone. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - A list of Time Zones display for different areas of the world. 4. Select a Time Zone that applies to your area. The default Time Zone is US-Eastern.
4. Select a Daylight Savings time from the list of options. Default is Automatic. Valid values are: • OFF • 30 min summertime • 1h summertime • Automatic (Default) Daylight Savings Off 30 min summertime 1h summertime Automatic Cancel Done - 5. Press Done to save the Daylight Savings value you selected. Set Time Servers With a valid time server enabled your IP phone will synchronize the time displayed with the specified configuration server.
Customizing Your Phone 5. Enable the time server if required using the "Enable" key. Time Server 1 Time Server Address: Network Time Disabled - 123 Enable Cancel Done - Note: The default for Time Servers is Enabled. 6. Using the keys on the keypad, enter an IP address or domain name for the time server. Use the "Backspace" key to move back a space and delete a character. Use the "Dot" softkey to enter dots within the IP address or domain name.
• 24h (24 hour format) Note: The time and time format you configure display on the phone’s idle screen. 3. In the “Date Format” field, select the date format you want to use on your phone. Default is WWW MMM DD. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD • DD MMM YYYY • WWW DD MMM • DD MMM • DD.MM.YYYY Note: The date and date format you configure display on the phone’s idle screen. 4.
Customizing Your Phone Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language.
Note: All languages may not be available for selection. The available languages are dependant on the language packs currently loaded to the IP phone. English is the default language and cannot be changed or removed. For more information about loading language packs, see your System Administrator. 6. Press Done to set the language on the phone. The change is dynamic. When you exit the Options Menu, the phone displays all menu items in the language you selected.
Customizing Your Phone Language Input The 6755i supports text and character inputs in various languages (English, German, French, Spanish, and Italian). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
Spanish Key Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÁÀÇ abc2áàç 3 DEF3ÉÈ def3éè 4 GHI4ÏÍ ghi4ïí 5 JKL5 jkl5 6 MNO6ÑÓÒ mno6ñóò 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 * * * # #/\@ #/\@ Key Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.
Customizing Your Phone Italian Key Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÀCÇ abc2àcç 3 DEF3ÉÈË def3éèë 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6ÓÒ mno6óò 7 PQRS7 pqrs7 8 TUV8Ù tuv8ù 9 WXYZ9 wxyz9 * * * # #/\@ #/\@ Configuring Language Input Using the IP Phone UI You can configure the language you use for inputting on the phone by setting the Input Language option. The default input language setting is English.
4. Select Input Language. Select the language you want to use when inputting text and characters into the IP Phone UI. Valid values are: • English (default) • Français (French) • Español (Spanish) • Deutsch (German) • Italiano (Italian) Note: Available input languages are dependent on the configuration enabled by your System Administrator. 5. Press Done when you have selected an input language. Aastra Web UI Use the following procedure to set the input language using the Aastra Web UI. 1.
Customizing Your Phone Latin 2 Character Set The 6755i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones. The following table illustrates the Latin 2 character set used on the 6755i IP Phone.
User Password This category allows you to change the user password for your phone. Changing your password ensures that only you can alter your phone settings, and helps keep your system secure. You can change your user password using the IP Phone UI or the Aastra Web UI. If you change the password Then you need to: using the IP Phone UI, use that new password to log into the Aastra Web UI. using the Aastra Web UI, use that new password when changing the user password via the IP Phone UI.
Customizing Your Phone Aastra Web UI 1. Click on Operation->User Password. 2. In the "Current Password" field, enter the current user password. Note: By default, the user name is “user” (all lowercase) and the password field is left blank. 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click 52 to save your changes.
Resetting a User Password If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only; symbols and alpha characters are not allowed). Default password is an empty string "" (field is blank).
Customizing Your Phone Restarting your phone You may want to restart your phone to check for updates on the server. You may occasionally need to restart your phone to set changes or updates to your phone or network settings. You may also need to restart your phone if you have been asked to do so by your System Administrator, or should you experience any unexpected behavior. IP Phone UI 1. Press the button on the phone to enter the Options List. 2. Select Restart Phone. 3.
Phone Lock You can lock your phone to prevent the phone from being used or configured. You can lock the phone using any of the following: • At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Paging Key (Sends the RTP Stream)” on page 144.
Customizing Your Phone Aastra Web UI 1. Click on Operation->Phone Lock. Lock the Phone 2. In the "Lock the Phone?" field, click . The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click . The phone unlocks dynamically and displays the following message: "Phone is unlocked".
Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly. Some countries have a different emergency number for each of the different emergency services.
Customizing Your Phone Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area. Aastra Web UI 1. Click on Operation->Phone Lock. 2. In the "Emergency Dial Plan" field, enter the 3-digit number used in your local area to contact emergency services. For multiple numbers, enter a “|” between each emergency number. For example: 911|110 Default for this field is 911|999|112|110. 3.
Line Keys, Programmable Keys, and Softkeys This section describes the Multiple Line/Call Appearance Keys (L1, L2, L3, and L4) located on the bottom-right of the phone, and the customizable programmable keys and softkeys located at the top of the phone. Softkeys Multiple Line/ Call Appearance Keys Multiple Line and Call Appearances The 6755i has 4 hard line/call appearance buttons each with a corresponding status light.
Line Keys, Programmable Keys, and Softkeys Softkeys and Programmable Keys Your 6755i has 6 multi-functional top programmable keys and 6 multi-functional bottom softkeys: • 6 Top Keys: programmable hard keys (up to 6 programmable functions; the following illustration shows the default functions) • 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions).
The following table lists the functions you can set on the programmable keys and softkeys and provides a description for each function,. Description None Indicates no setting for the key. Line Indicates the key is configured for line use. Speeddial Indicates the key is configured for speeddial use. You can also configure a prefix for a speeddial number. Do Not Disturb Indicates the key is configured for "do not disturb" on the phone.
Line Keys, Programmable Keys, and Softkeys Key Function Description Speeddial/Conf Indicates the key is configured as a speeddial key and a conference key. You can use this key to speeddial from within a conference call, and add the new call directly to the conference. Services (Key 1 on programmable keys by default) Indicates the key is set to access Services, such as, Directory List, Callers List, Voicemail, or any other XML applications set up by your System Administrator.
State-Based Softkeys (Bottom Keys only) On the 6755i bottom softkeys, you can configure a specific state to display when a softkey is being used. (state-based) The following table describes the states available to configure for the softkeys. State Description idle The phone is not being used. connected The current line is in an active call (or the call is on hold). incoming The phone is ringing. outgoing The user is dialing a number, or the far-end is ringing.
Line Keys, Programmable Keys, and Softkeys Softkey Type Default States Pickup idle, outgoing Last Call Return idle, connected, incoming, outgoing, busy Call Forward idle, connected, incoming, outgoing, busy BLF/Xfer idle, connected, incoming, outgoing, busy Speeddial/Xfer idle, connected, incoming, outgoing, busy Speeddial/Conf idle, connected, incoming, outgoing, busy Services idle, connected, incoming, outgoing, busy Directory idle, connected, incoming, outgoing, busy Callers List idle
The following illustrations show the configuration of Key 12 and how that key displays on the phone.
Line Keys, Programmable Keys, and Softkeys Line Key You can set a programmable key or softkey to act as a line/call appearance key on the 6755i. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call Appearances” on page 59. If you configure line keys for the bottom softkeys, the status of the lines/call appearance keys appear on the phone’s display as shown in the following image.
This means that when all line/call appearances are in use, 1 call is connected while the rest are on hold. No further outgoing or incoming calls can be made until one of the line/call appearances becomes available. In active states, such as ringing, conference, connected, etc., all softkeys disappear except softkeys that have been set up as line/call appearances, and any context dependent softkeys required for the active state, such as the Drop softkey in the connected state.
Line Keys, Programmable Keys, and Softkeys Configuring a Line Key You can set a key as an additional line on the 6755i. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple Line and Call Appearances” on page 59. You use the Aastra Web UI to set a key as a line. Aastra Web UI Use the following procedure to set a key to function as a line. The procedure shows the softkey screens as an example. 1.
Programmable Keys 7. Select from "Key 1" through "Key 6" 8. In the "Line" field, select a line to apply to this key. Valid values are 5 through 9. Expansion Module Keys 9. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) Line Keys, Programmable Keys, and Softkeys 10. In the "Line" field, select a line to apply to this key. Valid values are 5 through 9. 11. (M675i) In the "Label" field, enter a label to apply to this key. 12. Click to save your changes.
Line Keys, Programmable Keys, and Softkeys Speeddial Key The normal function of the speeddial option allows you to dial a number quickly by pressing a key configured for speeddialing. You can program the keys on the 6755i to speeddial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail. The speeddial function can be set using the IP Phone UI or the Aastra Web UI.
Press-and-Hold to Create a Speeddial (applicable to programmable keys, softkeys, keypad keys, expansion module keys) IP Phone UI Pressing and holding down a programmable key, softkey, keypad key, or expansion module key on the phone initiates a speeddial feature. Note: When creating a speeddial key from the IP Phone UI, you must select a 1. Press a programmable key, softkey, keypad key, or expansion module key for 3 seconds.
Line Keys, Programmable Keys, and Softkeys 3. In the "Enter Number:" field, enter a number. for the speeddial key using the keypad keys. You can enter up to 16 numbers in the "Enter Number:" field Enter Name: John Smith Enter Number: Line: 1 - Save - Backspace - 123 Cancel - Note: When in the "Enter Number:" field, the phone automatically switches to the numbers softkey. Press the 2 key to move to the next field. 4. In the "Line:" field, select a line to apply to the speeddial key.
Creating a Speeddial Using the Speed Dial Edit Option You can use the IP Phone UI at the path, Options->Preferences->Speeddial Edit, to create a speeddial key. IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Preferences and press Select. All current speeddial key LEDs flash RED (for softkeys, programmable keys and expansion module keys). All other function key LEDs turn off, during this process.
Line Keys, Programmable Keys, and Softkeys Note: The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all subsequent letters in the word. If necessary, use the "ABC 4" softkey to specify uppercase letters or lowercase letters when entering the name. You can enter up to 16 letters in the "Enter Name:" field. Press the 2 key to move to the next field. 6. In the "Enter Number:" field, enter a number. for the speeddial key using the keypad keys.
Creating a Speeddial Key Using the Sofkeys, Programmable Keys, or Expansion Module Keys Aastra Web UI Use the following procedure to set a key to function as a speeddial. The procedure shows the softkey screens as an example. Softkeys 2. Select from "Key 1" through "Key 20" 3. In the "Type" field, select Speeddial to apply to the key. 4. In the "Label" field, enter a label to apply to this key. 5. In the "Value" field, enter the phone number, extension, or speeddial prefix to apply to this key.
Line Keys, Programmable Keys, and Softkeys Programmable Keys 8. Select from "Key 1" through "Key 6", 9. In the "Type" field, select Speeddial to apply to the key. 10. In the "Value" field, enter the phone number, extension, or speeddial prefix to apply to this key. If you enter a speeddial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+"). 11. In the "Line" field, select a line to apply to this key. Valid values are 1 through 9. Expansion Module Keys 12.
Editing Speeddial Keys On the 6755i, you can edit a speeddial key using any of the following methods: • Using the Aastra Web UI at the path: — Operation->Softkeys and XML — Operation->Programmable Keys — Operation->Expansion Module Keys Using the IP Phone UI at the path: — Options->Preferences->Speed Dial Edit The following illustration shows the path in the 6755i IP Phone UI for editing a speeddial key. Preferences 1. Tones 2. Contrast Level 3. Speed Dial Edit 4. Live Dialpad 5. Set Audio 6.
Line Keys, Programmable Keys, and Softkeys 4. Press a speeddial key you want to edit. The speeddial edit screen displays. Notes: 1. If a number on the keypad is setup as a speeddial key, pressing the applicable number in the speeddial editing process also displays the speeddial edit screen. The edit screen allows you to change the Speeddial Number and Line setting. 2. If you press a key that is NOT setup as a speeddial key, the phone displays an “Invalid Key” message.
Editing a Speeddial on a Softkey, Programmable Key, or Expansion Module Key Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . 3. In the "Value" field, edit the phone number, extension, or speeddial prefix to apply to this hard key. If you enter a speeddial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+"). 4.
Line Keys, Programmable Keys, and Softkeys Editing a Speeddial Key Using “Keypad Speeddial” in the Aastra Web UI Aastra Web UI 1. Click on Operation->Keypad Speeddial.. 2. Select from "Digit 1" through "Digit 9". 3. In the input box, edit the phone number, extension, or speeddial prefix for this Digit key. If you enter a speeddial prefix, you must enter the "+" character at the end of the prefix number (for example, "123456+"). 4. Click 80 to save your changes.
"Do not Disturb" (DND) Key The IP phones have a feature you can enable called "Do not Disturb (DND). The DND function allows you to turn "do not disturb" ON and OFF. Note: You can configure DND using the Aastra Web UI only. If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Line Keys, Programmable Keys, and Softkeys Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Do Not Disturb to apply to the key. 4. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Programmable Keys 5. Select from "Key 1" through "Key 6" 6. In the "Type" field, select Do Not Disturb to apply to the key. Expansion Module Keys 7. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 8.
Busy Lamp Field (BLF) Key The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone. Note: The BLF setting is applicable to the Asterisk server only. Example Line Keys, Programmable Keys, and Softkeys A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle).
Line Keys, Programmable Keys, and Softkeys Configuring a BLF Key Aastra Web UI Use the following procedure to set a key to function as "BLF". The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select BLF to apply to the key. 4. In the "Label" field, enter a label to apply to this key. 5.
Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the "Value" field, enter the phone number or extension you want to monitor. 10. In the "Line" field, select a line for which to apply this key. Valid values are: • global • 1 through 9 Expansion Module Keys Line Keys, Programmable Keys, and Softkeys 11. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 12. In the "Value" field, enter the phone number or extension you want to monitor. 13.
Line Keys, Programmable Keys, and Softkeys BLF List Key (For use with the BroadSoft Broadworks Rel 13 or higher platform only). The BLF\List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal. Note: Your System Administrator must have BLF List enabled on the BroadWorks Server.
Aastra Web UI Use the following procedure to set a key to function as "BLF List". The procedure shows the softkey screens as an example. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select "BLF\List" (BroadSoft BroadWorks). 4. In the "Line" field, select a line number that is actively registered to the appropriate SIP proxy you are using. Valid values are: • global • 1 through 9 Note: The "Label" and "Value" field are not required.
Line Keys, Programmable Keys, and Softkeys 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 6. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my6755i-blf-list@as.broadworks.com. Note: Contact your System Administrator for the BLF List URI. Programmable Keys 7. Select from "Key 1" through "Key 6" 8.
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6755i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). • User ID: the phone number(s) used to login into the queue. • Password: the password used to login to the queue. • Available/unavailable: Shows the current status of the IP phone.
Line Keys, Programmable Keys, and Softkeys Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6755i IP Phone. The procedure shows the softkey screens as an example. 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select "Auto call distribution". 4.
Programmable Keys Note: It is recommended you configure no more than a single ACD programmable key or Expansion Module key per IP phone. 7. Select from "Key 1" through "Key 6" 8. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9. Expansion Module Keys 10. (M675i) In the "Label" field, enter a label to apply to this ACD key. 11. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9. 12.
Line Keys, Programmable Keys, and Softkeys ACD LED Table This LED changes when you log into the phone queue and are available to take calls. The LED changes again when you are busy with an active call. The table below shows the status of the LED as they may appear on your IP phone.
4. Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key. Note: Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel the ACD login. Your phone logs into the queue on the server. 5. You are logged into the queue and the following screen displays. Icom ACD: Support Available Log Out 6. To allow your phone to be available in the queue, press the Available softkey. The following screen displays.
Line Keys, Programmable Keys, and Softkeys Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) Aastra IP phones support the Directed Call Pickup (DCP) and Group Call Pickup (GCP) features. The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Directed Call Pickup on the 6755i IP Phone. The procedure shows the softkey screens as an example. Softkeys 2. Select from "Key 1" through "Key 20". 3. In the “Type” field, select Directed Call Pickup. 4. In the "Label" field, enter a label to apply to this Directed Call Pickup key. 5. In the “Value” field, specify the extension you want to intercept when you press this softkey.
Line Keys, Programmable Keys, and Softkeys Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200. 10. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are: • global • 1 through 9 Expansion Module Keys 11. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 12.
Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Group Call Pickup on the 6755i IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function. Line Keys, Programmable Keys, and Softkeys 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Softkeys 2.
Line Keys, Programmable Keys, and Softkeys Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: groupcallpickup. 10. In the "Line" field, select the line for which to apply the Directed Call Pickup configuration. Valid values are: • global • 1 through 9 Expansion Module Keys 11. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 12.
Using Group Call Pickup (GCP) 1. If any of the monitored group of extensions receives a call, press the GCP Key. The call is answered. If the monitored group of extensions receives multiple incoming calls simultaneously, the phone displays a list of incoming calls. 2. Use the 5 and 2 keys to scroll through the list to select an extension. 3. Press the Pickup Key for the extension you select. The call is answered.
Line Keys, Programmable Keys, and Softkeys XML Key The 6755i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts. You can configure XML using the Aastra Web UI only.
The XML Application Title is the label that displays beside the XML softkey on your phone. If you use the Services key to access the XML features, the "XML Application Title" is the label that displays on the Services Menu in the IP Phone UI. Note: Contact your System Administrator for the applicable URI to enter in this field. After the XML application is applied, you can use the IP Phone UI to press the Services key and access the XML services.
Line Keys, Programmable Keys, and Softkeys Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select "Services". 4. In the “Label” field, enter a label for the Services key. 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. 6. In the "XML Application URI" field, enter an application URI(s). Note: Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field. 7.
17. Click to save your changes. Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6755i IP Phone. The procedure shows the softkey screen as an example. Line Keys, Programmable Keys, and Softkeys 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select "XML". 4.
Line Keys, Programmable Keys, and Softkeys 7. In the "XML Application URI" field, enter the applicable URI(s). Note: Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field. 8. In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing the XML key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the XML key.
20. Click to save your changes. Accessing the XML Service After an XML application(s) has been saved to your IP phone, and either the Services Menu or a key have been configured to access the XML applications, the customized service is ready for you to use. IP Phone UI Use the following procedure to access XML applications from the Services Menu. Use the following illustration as a reference. Services Key 1. Press the Services key. 2. Use the 5 and 2 to scroll through the items. 3.
Line Keys, Programmable Keys, and Softkeys From an XML Key 1. Press the XML key on the 6755i phone. A "Custom Features" screen displays or the title you specified. 2. Use the 5 and 2 to scroll through the customized features. 3. For menu and directory services, select a service to display the information for that customized service. Message services display to the screen after pressing the programmable key. For user input services, follow the prompts as appropriate. 4.
WebApps Key You can set a softkey, programmable key, or expansion module key to automatically access a pre-programmed, hardcoded, XML-based application. Pressing the WebApps key launches the XML application “xml.myaastra.com”. Notes: 1. By default, the WebApps feature can also be accessed by pressing the Services key and selecting the WebApps option. Line Keys, Programmable Keys, and Softkeys 2. The WebApps key is configured on Key 1 of the softkeys by default.
Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select "WebApps". 4. In the "Label" field, enter a label to display on the phone for this key. 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Programmable Keys 6. Select from "Key 1" through "Key 6" 7. In the "Type" field, select "WebApps". Expansion Module Keys 8. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 9.
Flash Key You can set a key to generate a flash event when it is pressed on the 6755i. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold). Configuring a Flash Key Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Softkeys 2. Select from "Key 1" through "Key 20". 3.
Line Keys, Programmable Keys, and Softkeys Programmable Keys 5. Select from "Key 1" through "Key 6" 6. In the "Type" field, select "Flash". Expansion Module Keys 7. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 8. In the "Type" field, select "Flash". 9. (M675i) In the "Label" field, enter a label to display on the phone for the key. 10. Click 110 to save your changes.
Sprecode Key You can set a key to automatically activate specific services offered by the server by setting a key to "sprecode". For example, if the sprecode value of *82 is configured, then by pressing the key, *82 automatically activates a service provided by the server. The value you enter for this field is dependent on the services provided by the server. Contact your System Administrator for information about available services.
Line Keys, Programmable Keys, and Softkeys Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Sprecode. 4. In the "Label" field, enter a label to display on the IP phone for this key. 5. In the "Value" field, enter the appropriate value for accessing specific services from the server. Note: For values to enter in this field, contact your System Administrator. 6. In the state fields, check (enable) or uncheck (disable) the "Connected" state for this softkey.
Park/Pickup Keys The IP phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers. There are two ways a user can configure this feature: Using a static configuration • Using a programmable configuration (using keys) Note: The IP phone accepts both methods of configuration.
Line Keys, Programmable Keys, and Softkeys On the IP phone UI, the static configuration method displays the following: • When a call comes in, and you pickup the handset, the default label of "Park" displays on the Phone UI. • After pressing the "Park" key to park the call, the default label of "Pickup" displays on the phone UI. The values you enter in the Aastra Web UI for the Park/Pickup call feature are dependant on your type of server.
Configuring Park /Pickup using Static Configuration Use the following procedure to configure the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Aastra Web UI Line Keys, Programmable Keys, and Softkeys 1. Click on Basic Settings->Preferences->General. 2. Enter a server value in the Park Call field to which incoming live calls are parked.
Line Keys, Programmable Keys, and Softkeys Park/Pickup Key Configuration The programmable method of configuration creates park and pickup keys that you can configure on the 6755i phone.
1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Park. 4. In the "Label" field, enter a label for the Park key. 5. In the "Value" field, enter the appropriate value based on the server in your network. 6. In the "Line" field, select a line for which to apply the Park configuration. 7.
Line Keys, Programmable Keys, and Softkeys Programmable Keys 13. Select from "Key 1" through "Key 6" 14. In the "Type" field, select Park. 15. In the "Value" field, enter the appropriate value based on the server in your network. 16. In the "Line" field, select a line for which to apply the Park configuration. 17. Select another key to configure for Picking up a call. 18. In the "Value" field, enter the appropriate value based on the server in your network. 19.
Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phones to park a call and pick up a parked call. Park a Call 1. While on a live call, press the "Park" key. 2. Perform the following for your specific server: For Asterisk Server For BroadWorks Server After you hear the greeting from the CallPark server, enter the extension where you want to park the call. For Sylantro Server Enter the extension number where you want to park the call, followed by "#" key.
Line Keys, Programmable Keys, and Softkeys Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers only. How it works If you configure "lcr" on a key, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “lcr” and the phone dials the last call you received.
Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Last Call Return. 4. In the "Line" field, select the line you want to apply to this key. Valid values are 1 through 9. 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Line Keys, Programmable Keys, and Softkeys Programmable Keys 6. Select from "Key 1" through "Key 6" 7. In the "Type" field, select Last Call Return. 8.
Line Keys, Programmable Keys, and Softkeys Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey, programmable key, or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both. Pressing the Call Forward key on the phone accesses the Call Forward Menus.
Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Call Forward. 4. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Programmable Keys 5. Select from "Key 1" through "Key 6" Line Keys, Programmable Keys, and Softkeys 6. In the "Type" field, select Call Forward. Expansion Module Keys 7. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 8. In the "Type" field, select Call Forward.
Line Keys, Programmable Keys, and Softkeys BLF/Xfer The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or consultatively. The BLF/Xfer key combines the BLF and Xfer key's functionality together allowing the user to transfer calls or use BLF with one key.
Configuring a BLF/Xfer Key Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select BLF/Xfer. 4. In the "Label" field, enter a label for the BLF/Xfer key. 5. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”). 6.
Line Keys, Programmable Keys, and Softkeys Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the "Type" field, select BLF/Xfer. 10. In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”). 11. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 Expansion Module Keys 12.
Speeddial/Xfer The Speeddial key allows a number to be dialed quickly by pressing one key configured for speeddialing. The Xfer key allows a call to be transferred to other recipients blindly or consultatively. The Speeddial/Xfer key combines the Speeddial and Xfer key's functionality together allowing the user to transfer calls or use Speeddial with one key. Note: It is recommended that you enable the “Switch UI Focus to Ringing Line” parameter when using the Speeddial/Xfer feature.
Line Keys, Programmable Keys, and Softkeys Configuring a Speeddial/Xfer Key Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Speeddial/Xfer. 4. In the "Label" field, enter a label for the Speeddial/Xfer key. 5. In the “Value” field, enter the speeddial extension or the extension to transfer calls to (for example, “5551212”). 6.
Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the "Type" field, select Speeddial/Xfer. 10. In the “Value” field, enter the speeddial extension or the extension to transfer calls to (for example, “5551212”). 11. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: global • 1 through 9 Line Keys, Programmable Keys, and Softkeys • Expansion Module Keys 12.
Line Keys, Programmable Keys, and Softkeys Speeddial/Conf The 6755i allows you to configure a softkey or programmable key or expansion module key to be used as a speeddial conference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the conference.
Configuring a Speeddial/Conf Key Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Speeddial/Conf. 4. In the "Label" field, enter a label for the Speeddial/Conf key. 5. In the “Value” field, enter the speeddial extension or the extension to add to the conference (for example, “5551212”). 6.
Line Keys, Programmable Keys, and Softkeys Programmable Keys 8. Select from "Key 1" through "Key 6" 9. In the "Type" field, select Speeddial/Conf. 10. In the “Value” field, enter the speeddial extension or the extension to add to the conference (for example, “5551212”). 11. In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 Expansion Module Keys 12.
Services Key By default, the 6755i has a Services key configured on key 1 of the top set of keys. However, you can use any key to configure a "Services" key. Services Key • Select customized (XML) features • Utilize a Caller List • Utilize a Directory • Utilize Voicemail Note: Other than the Services Menu, you can also configure the Caller List and Directory List on separate keys.
Line Keys, Programmable Keys, and Softkeys Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6755i IP Phone. The procedure shows the programmable key screen as an example. Note: By default, the Services key is Key 1 on the programmable keys. 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Softkeys 2. Select from "Key 1" through "Key 20". 3.
Expansion Module Keys 8. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 9. In the "Type" field, select Services. 10. (M675i) In the "Label" field, enter a label to apply to this key. 11. Click to save your changes.
Line Keys, Programmable Keys, and Softkeys Directory Key By default, the 6755i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone. Directory Key The "Directory List" feature allows you to store frequently used names and numbers on the phone. You can also dial directly from a directory entry.
1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Line Keys, Programmable Keys, and Softkeys Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Directory. 4. In the "Label" field, enter a label to apply to this key. 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Programmable Keys 6. Select from "Key 1" through "Key 6" 7.
Line Keys, Programmable Keys, and Softkeys Callers List Key By default, the 6755i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone. Callers List Key The Callers list is a stored log of your incoming calls. You can use the Callers List key to access a list of callers that called your phone.
1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Line Keys, Programmable Keys, and Softkeys Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Callers List. 4. In the "Label" field, enter a label to apply to this key. 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Programmable Keys 6. Select from "Key 1" through "Key 6" 7.
Line Keys, Programmable Keys, and Softkeys Intercom Key By default, the 6755i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone. Intercom Key You can use the Intercom key to automatically connect with a remote extension for outgoing calls, and to answer an incoming intercom call. Reference For more information about the Intercom key, see “Using Intercom” on page 156.
1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Line Keys, Programmable Keys, and Softkeys Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Intercom. 4. In the "Label" field, enter a label to apply to this key. 5. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Programmable Keys 6. Select from "Key 1" through "Key 6" 7.
Line Keys, Programmable Keys, and Softkeys Phone Lock Key You can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6755i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Softkeys 2.
Programmable Keys 4. Select from "Key 1" through "Key 6" 5. In the "Type" field, select Phone Lock from the list of options. Expansion Module Keys 6. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 8. Click to save your changes. Note: You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation->PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options->Phone Lock.
Line Keys, Programmable Keys, and Softkeys Paging Key (Sends the RTP Stream) You can configure a Paging key on the phone that allows you to send a Real Time Transport Protocol (RTP) stream to pre-configured multicast address(es) without involving SIP signaling. You enter a multicast IP address(es) and a port number for the Paging key, that when pressed, initiates an outgoing multicast RTP session. This is called Group Paging on the IP phones.
Softkeys 2. Select from "Key 1" through "Key 20". 3. In the "Type" field, select Paging. 4. In the “Label” field, enter a label to apply to this key. 5. In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this key, the phone initiates an outgoing multicast RTP session to the specified address using the specified port. (For example, 239.0.1.15:10000). Notes: 2. The “Value” field allows for one multicast address entry only. 6.
Line Keys, Programmable Keys, and Softkeys 14. In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this key, the phone initiates an outgoing multicast RTP session to the specified address using the specified port. (For example, 239.0.1.15:10000). Notes: 1. When you select Paging for the “Type” field, the “Line” field is disabled. 2. The “Value” field allows for one multicast address entry only. 15.
The phone opens a multicast RTP session and an outgoing OR incoming phone screen displays as follows. Paging 00:01 Drop Line Keys, Programmable Keys, and Softkeys 2. Press the Drop key to end the multicast RTP session and return to the idle screen. Note: If you enable global DND on the phone, the incoming multicast RTP session is dropped.
Line Keys, Programmable Keys, and Softkeys None Key You can set a softkey, programmable key, or expansion module key to force a blank entry on the IP phone display for a specific key. You do this by setting the key to "none". The keys are added in order (from key1 to key20) after any hard-coded keys have been added. If a particular key is not defined, it is ignored. For more information about key behavior, see “Key Display Behavior” on page 64.
Programmable Keys 4. Select from "Key 1" through "Key 6" 5. In the "Type" field, select None. Expansion Module Keys 6. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 8. Click Line Keys, Programmable Keys, and Softkeys 7. In the "Type" field, select None. to save your changes.
Line Keys, Programmable Keys, and Softkeys Empty Key You can set a softkey to force a blank entry on the IP phone display for a specific key. You do this by setting the softkey to "empty". The keys are added in order (from key 1 to key 20) after any hard-coded keys have been added. If a particular key is not defined, it is ignored. Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6755i phone. 1. Click on Operation->Softkeys and XML.
Programmable Keys 5. Select from "Key 1" through "Key 6" 6. In the "Type" field, select Empty. Expansion Module Keys 7. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 9. Click Line Keys, Programmable Keys, and Softkeys 8. In the "Type" field, select Empty. to save your changes.
Line Keys, Programmable Keys, and Softkeys Deleting a Key Aastra Web UI Use the following procedure to delete a key on the 6755i IP Phone. The procedure shows the softkey screen as an example. 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module . Softkeys, Programmable Keys, Expansion Module Keys 2. Choose the key you want to delete from the phone. 3. In the "Type" field, select none. 4. Click to save your changes.
Making Calls This section describes ways to make calls on your 6755i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button • At the dial tone, enter the number you wish to call or Note: After dialing the number, the phone has a short delay before sending the call.
Making Calls Pre-dialing a Number Tue Jan 01 10:10am > 1203 Dial Backspace Pause Quit You can also make a call by pre-dialling a number. Pre-dialling lets you view a number before you dial. Use the Backspace softkey to correct any errors. Using Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset. Your phone must be in either the Speaker or Speaker/Headset audio mode.
Using a Headset The 6755i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. Note: Customers should read and observe all safety recommendations contained in headset operating guides when using any headset. Advanced Volume Controls for the Headset Mic On the 6755i, there are 3 options for the headset microphone volume.
Making Calls Using Intercom On the 6755i, you can use the Icom key to automatically connect with a remote extension. By default, the Icom key is configured as Key 4 on the top set of keys. Intercom Key Using the Icom Key IP Phone UI 1. Press the Icom key. 2. Enter the extension number of the person you wish to intercom or the BLF key for that extension. 3. After a beep tone, your phone automatically connects with the remote extension and you can speak through its speaker. 4.
You can set specific incoming Intercom call features on the 6755i IP phone using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller. Auto Answer Allows you to enable or disable the IP phone to automatically answer an Intercom call.
Making Calls Redial IP Phone UI • Press to dial the most recent number you dialed from the phone. • If you are off-hook and press the last number you called is called back. • If you are on-hook and press , a Redial Directory list appears on-screen. The redial list is available during active calls. It stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial.
Mute You can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, you cannot be heard on an active call or on a conference. For muted calls, the handsfree LED flashes and the Mute key LED is ON. IP Phone UI You can use the Mute key to mute the handset, headset, or speakerphone. The speaker light flashes slowly and you can hear the caller, but they cannot hear you. To switch mute on or off, press .
Receiving Calls Receiving Calls When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call appearance light flashes quickly for the incoming call. L1 John Smith Tue May 17 10:19am L1 Ring 201 Keri March Answering an Incoming Call IP Phone UI To answer the call • For handsfree operation, press call. • Press • Lift the handset for handset operation. or the line/call appearance button for the incoming for handsfree or headset operation.
Sending an Incoming Call to Voicemail You can send an incoming call directly to voicemail without answering the call. To do this, press without picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example: x4).
Handling Calls Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold hold, only your phone can retrieve the call. key. When you place a call on IP Phone UI To place a call on hold 1. Connect to the call (if not already connected). 2. Press the Hold key.
When on Hold To let your caller know that they are still on hold, music plays softly (if this has been set up for your system). The call/line appearance light for the line you are on remains solid to indicate that you are still connected. L1 John Smith Tue May 17 10:19am L1 Connected >201 Keri March Automatic Hold When juggling between calls, you do not have to press the hold button to go from one call to the next.
Handling Calls Transferring Calls Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the extension or outside line you transferred to. If the party you are transferring the call to does not answer, the transferred call rings back to your extension.
Use the following procedure to transfer a call to another extension. Use the following illustration as a reference. Transfer Key when handset is lifted To transfer a call to another extension 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. 2. Press the Transfer key. You should hear a dial tone as a second line opens up. 3. Press a line/call appearance button followed by the extension number (or the outside number) to Party 2.
Handling Calls Conferencing Calls The 6755i IP phone offers two methods of conferencing: • Local conferencing (default method). • Centralized conferencing (for Sylantro and Broadsoft Servers) (Administrator must enable this method). When you lift the handset on the phone, the Conference key displays on the bottom set of softkeys by default. Use this key to create conference calls.
Using Local Conferencing IP Phone UI Use the following procedure to create a conference call using local conferencing. Use the following illustration as a reference. Conference key when handset is lifted 1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key. A line opens up. 2. Call Party 2 by dialing their number (or answer an incoming call of a Party). 3. Wait for Party 2 to answer.
Handling Calls Joining Two Active Calls in a Single Conference IP Phone UI 1. Begin with active calls on two different lines (for example, Line 1 and Line 2 have active calls). 2. Press the Line key for which you want to conference the two calls together (for example, Line 1). 3. Press the Conf key. 4. Press the Line key that has the second active call (for example, Line 2). 5. Press the Conf key. The two active calls link into a conference call on Line 1.
Using Centralized Conferencing IP Phone UI Note: When Centralized Conferencing is enabled on your phone, local conferencing (or three-way conferencing) works as indicated in the previous section, “Using Local Conferencing” on page 167. Joining two active calls in a conference also works as indicated in the previous section, “Joining Two Active Calls in a Single Conference” on page 168. Use the following procedure to create a conference call using centralized conferencing.
Handling Calls 4. Press the Conf Key. A new line opens. L2 John Smith >7788 Dial Conf Xfer 5. Enter the phone number of Party 3. 6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding them to the Conference 1. 7. Press the Conf Key again to add Party 3 to Conference 1. Party 1 (which is yourself), Party 2, and Party 3 are all connected to Conference 1. 8. Press an available Line Key (or answer an incoming call on an available line). If calling out, call Party 4. 9.
5. Call Party 3 for Conference 2. 6. When Party 3 answers, press the Conf Key to join Parties 1 (which is yourself), Party 2, and Party 3 on Conference 2. You now have two active conferences on two different lines. Note: When you are connected to multiple conference calls, and you put a conference on hold, the conference may be on hold for a limited period of time before it is disconnected. Contact your System Administrator for more information.
Managing Calls Managing Calls The 6755i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List • Call Forwarding • Missed Calls Indicator • Voicemail Directory List The Directory List is your personal phone book, conveniently stored within your phone.
1. Press the Directory Key. The directory displays the number of entries in your list. If the Directory list is empty, "Directory Empty/Use Save to add" displays. The following is an example of the Directory List Header screen with 97 entries in the List. Directory 97 items Use to view Press 1st letter DeleteList - Add New Quit - 2. You can access entries by pressing 2 and 5 to scroll through the list. 3.
Managing Calls Adding New Entries to the Directory List You can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry which include, Office, Home, Cell, and Pager, or create your own labels. The following table indicates the maximum characters for each line and field in the Directory List.
Adding Names, Numbers, Labels IP Phone UI On Screen 1: • You can add names using the abc softkey. • You can add numbers (up to 7 numbers per name) using the numbers on the phone’s keypad. • Use the Backspace softkey when required. • Use the Save softkey when you are finished adding the name and number(s). • You can exit from Screen 1 at any time without saving by pressing the Cancel softkey. Note: Use the 2 and 5 keys to toggle between Screen 1 and Screen 2.
Managing Calls • You can use the Dial softkey to automatically dial the number in the Directory entry. • You can use the Add Number softkey to add additional numbers to the current Directory entry (up to 7 numbers per name). • You can use the Delete softkey to delete a number or to delete multiple numbers in an entry (see “Deleting Entries from the Directory List” on page 178. • You can use the Change softkey to change a number or a name.
Arranging Multiple Screens You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified name. If there is a label assigned to the entry, the following screen displays after pressing the Arrange softkey. Label: Cell 1. Office 2. Home 3. Cell Save Cancel • Pressing the Save softkey in the above screen places the Cell label, the Cell number, and line associated with the Cell number, into the one position.
Managing Calls Deleting Entries from the Directory List You can delete entries from the Directory List in the following ways: • Delete a single name or number and all associated numbers and labels. • Delete specific numbers and labels from a single entry • Delete all entries in the Directory List You use the Delete softkey to delete a single or multiple numbers, names, or labels for an individual entry. IP Phone UI To delete a single entry from the Directory List: 1.
To delete all entries from the Directory List: 1. Press the Directory key. Directory 97 items Use to view Press 1st letter DeleteList - Add New Quit - 2. At the “Directory List” top screen, press DeleteList.
Managing Calls Saving from the Callers List IP Phone UI You can save a name, number, and/or label from the Callers List to the Directory List using the following procedure. Use the following illustration as a reference. Directory Key Callers List Key 1. Press the Callers List key. 2. Scroll to the entry you want to copy to the Directory List. 3. Press Copy. The entry is saved in the Directory List.
Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application. The file displays the name, phone number, and line number for each Directory entry.
Managing Calls Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI. Aastra Web UI 1. Click on Operation->Directory. 2. In the Directory List field, click on A File Download message displays. . 3. Click OK. 4. Enter the location on your computer where you want to download the Directory List and click SAVE. The directorylist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Directory List.
Callers List The Callers list is a stored log of your incoming calls. The 6755i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you. When the Callers list is full, the oldest call records are deleted to accommodate the information of new callers.
Managing Calls Accessing the Callers List IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference. Callers List Key Handsfree Button 1. Press the Callers List key. or Press the Services key if your System Administrator has configured the Services key to access the Callers List. 2. Use the 5 keys to scroll through the line items in the Callers List. Note: To the left of a line item, a b icon displays with the handset ON or OFF the receiver.
Editing Entries in the Callers List Important: The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need to add a prefix. In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor automatically adds the digit at the left side of the number to enable the entry of the prefix. N 007 Jun 8 2:55pm John Burn rns 9054550055 IP Phone UI Use the following procedure to edit the Callers List.
Managing Calls Deleting Entries from the Callers List You can delete individual items from the Callers List, or you can delete all items in the Callers List. IP Phone UI Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a reference. Callers List Key 1. Press the Callers List Key. 2. Use 2 and 5 keys to find the item you want to delete. 3. Press the Delete softkey. 4. Press the Delete softkey again at the prompt to erase the item.
Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet application. This file displays the name, phone number, and the line that the call came in on.
Managing Calls Account Configuration (DND and Call Forwarding) The 6755i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for multiple accounts on the phone. You can set specific modes for the way you want the phone to handle DND and CFWD.
Note: If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. The following describes the key behavior for each DND mode. • Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account. • Phone - (default) DND key toggles all accounts on the phone to ON or OFF. • Custom - DND key displays custom screens on the IP Phone UI.
Managing Calls Configuring DND Using the Aastra Web UI. Aastra Web UI Use the following procedure to configure DND using the Aastra Web UI. 1. Click on Basic Settings->Preferences->General. 2. In the “DND Key Mode” field, select a “do not disturb” (DND) mode to use on the phone. Valid values are: Account, Phone (default), Custom. Default is Phone. • accountSets DND for a specific account. DND key toggles the account in focus on the phone to ON or OFF.
4. Click on Basic Settings->Account Configuration. 5. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. Notes: 1. If you selected “Account” or “Custom” mode in step 2, you can enable/disable each account or all accounts as applicable. If you selected “Phone” mode, the first account allows you to change the DND status for all accounts. 2.
Managing Calls DND in Account Mode 1. With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account. 2. Use the RIGHT and LEFT arrow keys to scroll through each account.
DND in Custom Mode 1. Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts. Services Dir Callers DND 1. Screenname1 2. Screenname2 3. Screenname3 - Change - All On - All Off X Cancel - Indicates DND On Indicates DND Off Done - In the above example, Screenname1 and 3 have DND ON as indicated by a check mark (3).
The following describes the behavior for each CFWD mode. • Account - (default) The account mode allows you to configure CFWD on a per account basis. Pressing a configured CFWD key applies to the account in focus. • Phone - The Phone mode allows you to set the same CFWD configuration for all accounts (All, Busy, and/or No Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled.
Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI. Note: (Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. You can also access the Call Forward menu from the IP Phone UI at the path, Options->Call Forward. 1. (optional) Click on Operation->Softkeys and XML; or Click on Operation->Programmable Keys; or Click on Operation->Expansion Module. Softkeys 2.
Managing Calls Programmable Keys 5. Select from "Key 1" through "Key 6" 6. In the "Type" field, select Call Forward from the list of options. Expansion Module Keys 7. Select from “Key 1” through “Key 36” (M670i) or Select from “Key 1” through “Key 60” (M675i) 8. In the "Type" field, select Call Forward from the list of options. 9. Click to save your changes.
• Custom - The Custom mode allows you to configure CFWD for a specific account or all accounts. You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts.On the 6755i, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Managing Calls The “No Answer” option call forwards incoming calls only if the account rings but is not answered in the defined number of rings. The call gets forwarded to the specified number. Note: You can use the “Busy” and “No Answer” states together using different forwarding phone numbers.
Using CFWD via the IP Phone UI Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI. The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts configured on the phone. Notes: 1.
Managing Calls . Services Dir Callers Indicates CFWD Enabled Call Forward Mode Call Forward Mode Screen 1. All 2. Busy 3. No Answer - Change - All Off - All On ! X CopytoAll Cancel Done - Indicates no CFWD phone number configured Indicates CFWD Disabled In the above example, CFWD All is enabled as indicated by a check mark (3), CFWD Busy is enabled but no call forward phone number is configured as indicated by a !, and CFWD NoAns is disabled as indicated by an X. 3.
4. For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Dir Callers Call Forward Mode NoAns State: On Number: 5551212 No. Rings: 1 - Change Cancel - AllAccts Done - Call Forward State Screen Services Dir Callers Change Call Forward Mode NoAns State: Off Number: 5551212 No.
Managing Calls 7. Use the DOWN arrow key to scroll to the “No. Rings” field. Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 1. When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No. Rings screen, and then forwards the call. 8. Press DONE in the CFWD State Screen to save all changes. 9.
11. Select a state using the UP and DOWN arrow keys. You can enable/disable a specific account on the phone with any or all of the following states. However, the configuration you set will apply to all accounts on the phone. • All - Enables CFWD All on the phone and forwards all incoming calls to the specified number. • Busy - Enables CFWD Busy on the phone and forwards incoming calls to a specified number if DND has been enabled OR if the phone is currently engaged in another call.
Managing Calls 12. In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Dir Callers Call Forward Mode NoAns State: On Number: 5551212 No. Rings: 1 - Change Cancel Done - Call Forward State Screen Change Services Dir Callers Call Forward Mode NoAns State: Off Number: 5551212 No.
17. Press DONE in the CFWD Mode Screen to save all changes. Note: In “Phone” mode, the configuration applies to all the accounts on the phone. CFWD in Custom Mode 1. Use the RIGHT and LEFT arrow keys to scroll through each account.
Managing Calls 3. Select an account using the UP and DOWN arrow keys. You can also use the following keys if required: • All Off Key- Disables CFWD for all accounts on the phone. • All On Key - Enables CFWD for all accounts on the phone. • CopytoAll Key - Copies all settings for the account you select, to all other accounts on the Call Forward Account screen.
You can also use the following keys if required: • All Off Key- Disables all CFWD states for the selected account. • All On Key - Enables all CFWD states for the selected account. • CopytoAll Key - Copies the call forward phone number and state of the selected Call Forward mode (All, Busy, No Answer) to every Call Forward mode of that account.
Managing Calls 9. Use the DOWN arrow key to scroll to the “Number” field. Enter a phone number to apply to the current state in focus. When the phone is in the state you specified, and a call comes into the phone, it forwards the call to the number you specify. Use the BACKSPACE key if required to delete characters. 10. Use the DOWN arrow key to scroll to the “No. Rings” field. Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls.
Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. The number of calls that have not been answered increment on the phone’s idle screen as " New Calls". As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List. The user can access the Callers List and clear the call from the list.
Managing Calls Voicemail The Voicemail feature on the 6755i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number. The Voicemail list displays a list of phone numbers assigned to the 6755i that have registered voicemail accounts associated with them. Note: The Voicemail list does not display the voicemail access number.
Additional Features This section describes additional features you can use on the 6755i phone. Star Codes All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6755i phone the same way you would on a regular telephone.
Additional Features 1. Click on Basic Settings->Preferences. 2. Go to the "General" section. 3. The “Suppress DTMF Playback” field is enabled by default. To disable this field, uncheck the box. 4. Click 212 to save your settings.
Display DTMF Digits A feature on the 6755i phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey, programmable key, or expansion module key. DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys. This is also known as “touchtone” dialing. Each key you press on your phone generates two tones of specific frequencies.
Additional Features 2. Enable the "Display DTMF Digits" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click 214 to save your settings.
Enable/Disable Call Waiting The call waiting feature notifies the user on an active call, of a new incoming call. You can disable the call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message.
Additional Features 1. Click on Basic Settings->Preferences->General. 2. The “Call Waiting” field is enabled by default.To disable this field, uncheck the box. 3. Click 216 to save your settings.
Play Call Waiting Tone You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone. Note: "Play Call Waiting Tone" is enabled by default. 1. Click on Basic Settings->Preferences->General. 3. Click to save your settings.
Additional Features Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone. Note: "Stuttered Dial Tone" is enabled by default. 1. Click on Basic Settings->Preferences->General. 2. The “Stuttered Dial Tone” field is enabled by default.
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Additional Features Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General. The default time is 5 seconds for each message to display before scrolling to the next message. You can increase or decrease this time as required.
Incoming Call Interrupts Dialing The 6755i has a feature you can enable or disable called "Incoming Call Interrupts Dialing". This feature is disabled by default. If you are dialing out on your phone, and you receive an incoming call at the same time, the incoming call goes to an available line and the LED blinks to let you know where the call was placed by the phone. If there is no line available to take the call, a busy signal is sent to the caller.
Additional Features Configuring "Incoming Call Interrupts Dialing" Aastra Web UI Use the following procedures to configure "Incoming Call Interrupts Dialing" on the IP Phone. Note: "Incoming Call Interrupts Dialing" is disabled by default. 1. Click on Basic Settings->Preferences->General. 2. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box). Default is disabled. 3. Click 222 to save your settings.
Switch UI Focus to Ringing Line You can configure a feature on the 6755i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them. You can turn off this functionality so that the phone stays focused on the connected call.
Additional Features Preferred Line and Preferred Line Timeout The 6755i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line. You can enable the preferred line parameter using the Aastra Web UI at the location, Basic Settings->Preferences->General.
Notes: 1. If you specify a value of “0” for the preferred line parameter, it disables the preferred line focus feature. 2. If you specify a value of “0” for the preferred line timeout parameter, the phone returns the line to the preferred line immediately. Configuring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UI Aastra Web UI Use the following procedure to configure the Preferred Line and Preferred Line Timeout feature using the Aastra Web UI. 1.
Additional Features Goodbye Key Cancels Incoming Calls The 6755i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call" and is configurable via the Aastra Web UI. If you enable this parameter, which is the default, pressing the Goodbye key rejects calls coming into the phone while you are on an active call.
Using the Goodbye Key to Cancel Incoming Calls Feature IP Phone UI IF THEN "Goodbye Key Cancels Incoming Call" is enabled AND a second call comes in while you are on an active call, press the Goodbye key to reject the second incoming call. "Goodbye Key Cancels Incoming Call" is disabled AND a second call comes in while you are on an active call, press the Goodbye key to hang up on the active call so you can answer the second incoming call.
Additional Features UPnP Mapping Lines (for remote phones) Universal Plug and Play (UPnP) is a standard that uses Internet protocols to enable devices to be plugged into a network and automatically know about each other. With UPnP, when a user plugs a device into the network, the device configures itself, acquires a TCP IP address, and uses a discovery protocol based on the Internet's HTTP or HTTPS URL to announce its presence on the network to other devices.
2. The "UPnP Mapping Lines" field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list. Valid values are 0 through 10. The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to. 3. Click to save your settings.
Additional Features Message Waiting Indicator You can configure the Message Waiting Indicator (MWI) to illuminate for a specific line or for all lines. For example, if you configure the MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI.
Incoming Intercom Call Features Incoming Intercom By default, the IP phone allows incoming intercom calls to be automatically answered without having to set up an Icom key on your phone. The phone automatically plays a warning tone when it receives an incoming intercom call. It also mutes the microphone. If the intercom call comes into the phone while an active call is already present, the phone puts the active call on hold and answers the intercom call.
Additional Features Auto-Answer/Play Warning Tone The auto-answer feature on the IP phone allows you to enable or disable automatic answering for an Intercom call. If “Auto-Answer” is enabled, the phone automatically answers an incoming intercom call. If “Play Warning Tone” is also enabled, the phone plays a tone to alert you before answering the intercom call. If “Auto-Answer” is disabled, the phone rejects the incoming intercom call and sends a busy signal to the caller.
3. The "Microphone Mute" field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by the originating caller. To disable this field, uncheck the box. 4. The "Play Warning Tone" field is enabled by default. If “Auto-Answer” is enabled, the phone plays a warning tone when it receives in incoming intercom call. To disable this field, uncheck the box. 5. The "Allow Barge In" field is enabled by default.
Additional Features Using Redial Key for “Last Number Redial” The IP phone has an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. You can: • Press the REDIAL button twice to redial the last number dialed. • Press the REDIAL button once, scroll the list of numbers, then press the REDIAL button again to dial the number that displays on the screen. The “last number redial” feature for the Redial key is static and is not configurable.
Group RTP Paging (receives RTP streams) You can configure the phone to allow it to receive a Real Time Transport Protocol (RTP) stream from pre-configured multicast address(es) without involving SIP signaling. This is called Group Paging on the IP phones. You can specify up to 5 multicast addresses that the phone listens for on the network. This feature is configurable using the Aastra Web UI only. The 6755i in the local network listens for RTP on the preconfigured multicast address.
Additional Features 1. Click on Basic Settings->Preferences->Group Paging RTP Settings. Group Paging RTP Settings 2. In the “Paging Listen Addresses” text box, enter the multicast IP address(es) and port number on which the phone listens for incoming multicast RTP packets. Enter the IP address in dotted decimal format. (for example, 239.0.1.15:10000,239.0.1.20:15000) You can enter up to 5 listening multicast addresses. If this field is blank, the Paging Listening capability is disabled on the phone.
Use LLDP ELIN The 6755i IP Phone supports Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED), and Explicit Congestion Notification (ECN) Emergency Location Identification Number (ELIN). LLDP ELIN allows the phone to use the location information sent by the switch, as a caller ID for making emergency calls.
Available Features Enabled by Administrators Available Features Enabled by Administrators There are features on your IP Phone that you can use ONLY if an Administrator has enabled them on your phone. Those features are described in this section. Contact your System Administrator for more information.
Customizable Callers List Key and Services Key The 6755i IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Services key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service. These services replace the standard functions of the Callers List key and Services key.
Available Features Enabled by Administrators — Line 2: conference together extensions 2005, 2011 and 2021. • Disconnect from an active conference call while allowing the other callers to remain connected. • Add unlimited number of users to a conference (dependent on the limitations of the server). • Join two active calls together into a conference. • Join incoming or outgoing active calls to any existing conference.
Playing a WAV File On Your Phone If enabled by your Administrator, the 6755i IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size. A WAV file is streamed to the phone using the HTTP protocol.
Available Features Enabled by Administrators Key Redirection Conference, Transfer, Redial, Intercom Keys and Voicemail Option If enabled by your Administrator, the Conference, Transfer, Redial, and Intercom keys, as well as the Voicemail option, can be redirected to XML scripts.This allows the server to provide the phone with Redial, Transfer (Xfer), Conference (Conf), and Intercom (Icom) key features, and the Voicemail option feature, rather then accessing them from the phone-side.
XML Applications and Off-Hook Interaction If enabled by your Administrator, the 6755i can be prevented from going into the off-hook/dialing state when the handset is off-hook and the call ends. This feature is disabled by default and must be enabled by your Administrator. The disabled behavior is as follows: Contact your System Administrator for more information about this feature.
Available Features Enabled by Administrators “Hold” Feature Enhancement (for Broadsoft Servers) The Hold feature allows you to put an active call on “hold,” then retrieve the call later. This enhancement is intended for IP phones operating with servers that support RFC3264 (for example, Broadsoft). If a server does not support RFC3264, then the IP phones do not use RFC3264 functionality.
Model M670i and M675i Expansion Modules The 6755i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional softkeys. Model M670i Model M675i The M675i provides 10 softkeys in each column (totaling 20 keys) on the keypad. The M675i also provides 3 keys at the bottom left of the unit. These keys represent "Page 1", "Page 2", and "Page 3" of the LCD display. The M675i has 20 keys available on each page (totaling 60 softkeys).
Model M670i and M675i Expansion Modules The Expansion Module keys support the following functions: • none • pickup • line • Last Call Return (lcr) • speeddial • Call Forward • do not disturb (DND) • BLF/Xfer • Busy Lamp Field (BLF) • Speeddial/Xfer • BLF List • Speeddial/Conf • Auto Call Distribution (ACD) • Directory • Directed Call Pickup • Callers List • Extensible Markup Language (XML) • Intercom • WebApps • Services • flash • Phone Lock • sprecode • Pagin
Using the Expansion Modules M670i Expansion Module After configuring the softkeys on the M670i Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys Lock Phone BLF Key M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys.
Model M670i and M675i Expansion Modules . Softkeys List 1 List 2 Lock/Unlock BLF 200 Home (speeddial) (Press for page 1) (Press for page 2) Function Keys (Press for page 3) Page 1 Screen List 3 List 4 Page 2 Screen List 5 List 6 Page 3 Screen To use the M675i, press the function key for the page you want to display to the LCD (page 1, page2, or page 3), and press the applicable softkey. Note: Your System Administrator can customize the headings on each M675i Expansion Module screen.
References For more information about configuring softkeys, see Softkeys and Programmable Keys on page 60. For more information about installing M670i and M675i modules on your phone, see the Aastra 6755i SIP IP Phone Installation Guide. Press-and-Hold to Create a Speeddial Key For a procedure on creating a speeddial key, see “Press-and-Hold to Create a Speeddial (applicable to programmable keys, softkeys, keypad keys, expansion module keys)” on page 71.
Troubleshooting Solutions Troubleshooting Solutions Why is my display blank? Ensure that power is being provided to your phone. If your network does not provide inline power over Ethernet, you can obtain an additional accessory, the Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 6755i Installation Guide for details.
What are services, and how do I use them? Services on the IP phone include: • XML Applications • Callers List • Directory List • Voicemail See the section, “Services Key” on page 133 more information about the options available under "Services". How do I find the IP address of my phone? Instructions on where to find the IP address of your phone can be found in this guide in the section, “Finding Your Phone’s IP Address” on page 23.
Troubleshooting Solutions Aastra Web UI 1. Click on Operation->User Password. 2. In the "Current Password" field, enter the current user password. Note: By default, the user name is “user” (not case sensitive) and the password field is left blank. If you have forgotten your password, contact your System Administrator for assistance. 3. In the "New Password" field, enter the new user password. 4. In the "Password Confirm" field, enter the new user password again. 5. Click to save your changes.
How do I restart the IP phone? IP Phone UI 1. Press the button on the phone to enter the Option List. 2. Use the 2 key to scroll down the list of options to Phone Status and press the 4 key to select. 3. Press the 2 key to scroll to the Restart Phone option. 4. Press the 4 key to confirm and restart the phone. If you do not wish to restart your phone, press the 3 key to cancel. Note: Your phone is out of service temporarily during the restart and downloading process. Aastra Web UI 1.
Troubleshooting Solutions How do I lock my phone? You can lock your phone to prevent the phone from being used or configured. You can lock the phone using any of the following: • At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Paging Key (Sends the RTP Stream)” on page 144.
Lock the Phone 2. In the "Lock the Phone?" field, click . The phone locks dynamically and displays the following message: "Phone is locked". Unlock the Phone 3. Click on Operation->Phone Lock. 4. In the "Unlock the Phone?" field, click . The phone unlocks dynamically and displays the following message: "Phone is unlocked".
Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials.
Limited Warranty After Warranty Service Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges. For further information and shipping instructions; In North America, contact our service information number: 1-800-574-1611. Outside h America, contact your sales representative.
Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone.
Appendix A - Time Zone Codes A-2 Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo CET CET AST AST EE-Tallinn ES-Madrid ES-Canary EET CET WET FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris
Time Zone Code KY-Cayman EST LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga AST CET EET CET EET MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana CET EET CET AST AST CET MUT CST CST CST CST MST MST MST PST NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham CST CET CET NRT NUT NZS CHA OM - Oman (Muscat) GST PA-Panama PE-Lima PL-Warsaw PR-Pu
Appendix A - Time Zone Codes A-4 Time Zone Name Time Zone Code SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador CET SGT CET CET CET SRT CST TR-Istanbul TT-Port of Spain TW-Taipei EET AST CST UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo EET EST CST MST PST AKS HAS HST UYS VA-Vatican CET YU-Belgrade CET Model 6755i IP Phone User Guide
Index Numerics 6755i additional features of 211 features of 2 line settings 59 making calls 153 requirements of 2 A Aastra Web UI Basic Settings parameters 21 Operaton parameters 20 phone status 20 about this guide 1 account configuration 188 ACD key 89 allow barge-in, for intercom 232 answering incoming calls 160 auto-answer, for intercom 232 autodial (hotline and warmline) 239 B backlight, setting 31 bad encrypted config 252 BLF key 83 BLF List key 86 BLF List, setting softkey for 86 BLF, setting softke
Index Index empty key, softkey for 148, 150 expansion module, M670i and M675i 245 expansion module, M675i 245 F Flash key 109 G GCP key 94 getting started 4 Goodbye key cancels incoming call 226 configuring 226 using 227 group RTP paging 235 H handling calls 162 headset mic 155 headset mode 34 headset, using 155 headset/speaker mode 34 held calls, retrieving 163 hold, automatic 163 hold, feature enhancement for 244 I idle screen 8 incoming call interrupts dialing 221 installation and setup, 9122i 3 int
Index message waiting indicator, configuring 230 microphone mute, for intercom 231 microphone volume, headset 35 missed call summary subscription 238 missed calls indicator accessing and clearing 209 overview 209 multiple line call appearances 59 N network disconnected 7 no service 251 None key 148 O on-hold calls 162 options setting via the phone UI 15 setting via the Web UI 18 P R redial 158 Model 6755i IP Phone User Guide S Services key 133 services key, customizable 239 softkeys 60 answer softkey
Index Index troubleshooting solutions 250 changing user password 251 display blank 250 finding IP address 251 handset not working 250 locking/unlocking phone 254 no dial tone 250 no ring 250 no speakerphone 250 phone displays "Bad Encrypted Config" 252 phone displays "No Service" 251 restarting the phone 253 using services 251 VM message light not working 250 U UPnP mapping lines 228 user password 51 V voicemail 161, 210 W warning tone, for Intercom 232 warranty, limited 257 Web UI, using 18 WebApps key
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2008 Aastra Telecom. www.aastra.com All Rights Reserved.
