Aastra 6700i, 6800i, and 9000i Series SIP IP Phones Administrator Guide Release 3.3.1 SP3 41-001343-02 REV04 – 05.
Software License Agreement Aastra, hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Content Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Configuration Server Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-49 Firmware and Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-50 Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Action URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46 Configuration Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47 Firmware Update Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Locking/Unlocking the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 Defining an Emergency Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Configurable Emergency Call Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Message Waiting Indicator Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-71 Customizable Message Waiting Indicator (MWI) Request URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-72 DND Key Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Directed Call Pickup/Group Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-151 Do Not Disturb (DND). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-154 Bridged Line Appearance (BLA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content About this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 Advanced Operational Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Reject INV or BYE when Unsupported Value in REQUIRE Header. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-33 XML URI for Key Press Simulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-34 Domain Name System (DNS) Server Pre-caching Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Error Messages Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8 Warning Message Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-9 Configuration and Crash File Retrieval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Local SIP TLS Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-27 SIP STUN Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-27 SIP TURN Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content HTTP/HTTPS Authentication Support for Broadsoft CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-81 Advanced SIP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-82 Missed Call Summary Subscription Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Message Waiting Indicator Request URI Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-126 DND Key Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-127 Priority Alert Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Hard Key Settings for 6867i. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-182 Customizing the Key Type List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-185 Locking Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Configuration Encryption Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-214 DNS Host File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-214 DNS Server Query . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Content Appendix E: Sample Multiple Proxy Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-1 About this Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-1 Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the Aastra 6700i (6730i, 6731i, 6735i, 6737i, 6753i, 6755i, 6757i, and 6757i CT), 6800i (6863i, 6865i, and 6867i), and 9000i (9143i, 9480i, 9480i CT) Series SIP IP Phones. It also includes details on the funtionality and configuration of the IP phones.
Preface Chapters and Appendices in this Guide This guide contains the following chapters and appendices: For Go to An overview of the IP Phones and the IP Phone firmware installation information Chapter 1 IP Phone interface methods Chapter 2 Administrator options information Chapter 3 Configuring the Network and Global SIP Features on the IP Phone Chapter 4 Configuring operational information on the IP Phones Chapter 5 Configuring advanced operational information on the IP Phones Chapter 6 En
Chapter 1 Overview About this Chapter This chapter briefly describes the IP Phone Models, and provides information about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operation.
IP Phone Models IP Phone Models Description All Aastra SIP IP Phone Models communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initiation Protocol (SIP). The 9480i CT and 6757i CT offers the base phone along with a cordless extension. References For more information about the features and installation requirements, see the SIP IP Phone Installation Guide for your specific model.
IP Phone Models 6865i 6863i 6867i Hold Redi al Go od bye Op tio ns Op Save Conf De Dire ctor y tions 948 0i lete Xfer L3 L2 L1 Xfer Co nf Ico m Mut e Serv ice 9143i s 9480i Hold Redi al Go od bye Op tio ns 948 0i C T Xfer Co nf Ico m Serv ice s 9480i CT 1-3 41-001343-02 REV04 – 05.
IP Phone Models Optional Accessories 6700 Series The following are optional accessories specifically for the 6700i Series IP Phones. 6700i Wall Mount Kit The following are optional accessories specifically for the 6731i, 6735i, 6737i, and 6739i IP Phones. Power Adapter The following are optional accessories specifically for the 6735i, 6737i, 6739i, 6753i, 6755i, 6757i, and 6757i CT IP Phones.
IP Phone Models M670i/M675i Expansion Modules Daisy-Chaining Support Maximum Number of Diasy-Chained IP Phone Model Maximum Number of Diasy-Chained Modules When Powered Via 48V AC Adapter Modules When Powered Via PoE PoE Class 6730i 0 N/A No PoE Support 6731i 0 0 Class 1 (<3.84W) 6735i 3 1 Class 2 (< 6.49W) 6737i 3 1 Class 2 (< 6.49W) 6739i 3 0 Class 0 (< 12.94W) 6753i 3 3 Class 0 (< 12.94W) 6755i 3 3 Class 0 (< 12.94W) 6757i 3 3 Class 0 (< 12.
IP Phone Models 6800i Series The following are optional accessories specifically for the 6800i Series IP Phones. 6800i Wall Mount Kit Power Adapter The following are optional accessories specifically for the 6865i and 6867i IP Phones. M680i Expansion Module The M680i module adds 16 additional softkeys to the 6865i and 6867i IP phones and provides paper labels for each softkey. Up to 3 modules can be daisy-chained to provide up to 48 additional softkeys for the phone.
IP Phone Models Model 6730i IP Phone This section provides brief information about the Model 6730i IP Phone. It includes a list of features and describes the hard keys on the 6730i. The 6730i is available with a symbol keypad or a text keypad.
IP Phone Models 6730i Symbol and Text Key Descriptions* Symbol Keys Text Keys Hold Redial Goodbye Key Description Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
IP Phone Models Symbol Keys Text Keys Line 2 Key Description Line/Call Appearance keys - Connect you to a line or call. The Aastra 6730i IP phone supports 2 line keys, each with LED indicator lights. Additional lines (up to 6 in total) can be added to the programmable keys. Line 1 1 5 2 6 3 7 4 8 Programmable keys - 8 Top Keys - all 8 keys are programmable. Keys 5 and 6 are designated as the SAVE and DELETE keys, respectively.
IP Phone Models Model 6731i IP Phone This section provides brief information about the Model 6731i IP Phone. It includes a list of features and describes the hard keys on the 6731i. The 6731i is available with a symbol keypad or a text keypad.
IP Phone Models 6731i Symbol and Text Key Descriptions* Symbol Keys Text Keys Hold Redial Goodbye Key Description Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
IP Phone Models Symbol Keys Text Keys Line 2 Key Description Line/Call Appearance keys - Connect you to a line or call. The Aastra 6731i IP phone supports 2 line keys, each with LED indicator lights. Additional lines (up to 6 in total) can be added to the programmable keys. Line 1 1 5 2 6 3 7 4 8 Programmable keys - 8 Top Keys - all 8 keys are programmable. Keys 5 and 6 are designated as the SAVE and DELETE keys, respectively.
IP Phone Models Model 6735i IP Phone This section provides brief information about the Model 6735i IP Phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6735i. The 6735i is available with a symbol keypad or a text keypad.
IP Phone Models 6735i Symbol and Text Key Descriptions* Symbol Keys Text Keys Goodbye Options Hold Redial Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administratoronly options.
IP Phone Models Symbol Keys Text Keys Key Description Programmable keys - 6 Top keys: programmable hard keys (up to 6 programmable functions) By default, the top keys 1 through 4 are assigned as Services, Directory, Callers List, and Intercom, respectively. Keys 5 and 6 have no assigned functions. All 6 keys are programmable and can be assigned to perform specific functions.
IP Phone Models Model 6737i IP Phone This section provides brief information about the 6737i IP Phone. It includes a list of features, and describes the hard keys and default softkeys on the 6737i. The 6737i is available with a symbol keypad or a text keypad.
IP Phone Models 6737i Symbol and Text Key Descriptions* Symbol Keys Text Keys Goodbye Options Hold Redial Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administratoronly options.
IP Phone Models Symbol Keys Text Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These keys also let you scroll through menu selections, such as the Options List, and scroll through a remote number that is displayed on the phone. Users can press the scrolling DOWN navigation key to view the rest of the phone number content.
IP Phone Models Model 6739i IP Phone This section provides brief information about the Model 6391i IP Phone. It includes a list of features and describes the hard keys on the 6739i. The 6739i is available with a symbol keypad or a text keypad. 6739i with Symbol or Text Keys 6739i Phone Features (Symbol and Text) • Large 5.
IP Phone Models 6739i Symbol and Text Key Descriptions* The following table identifies the keys on the key panel of your 6739i IP phone that you can use for handling calls. Your phone may contain symbol keys or text keys, depending on which Model 6739i phone you purchased. Symbol Keys Text Keys Options Key Description Options Key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings.
IP Phone Models Symbol Keys Text Keys Line 3 Key Description Line/Call Appearance Keys - Connect you to a line or call. The Aastra 6739i IP phone supports 3 line call appearance keys. Line 2 Line 1 Speaker/ Headset Speakerphone/Headset Key - Activates handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
IP Phone Models Model 6753i IP Phone This section provides brief information about the Model 6753i IP Phone. It includes a list of features, and describes the hard keys and default programmable keys on the 6753i. The 6753i is available with a symbol keypad or a text keypad.
IP Phone Models 6753i Symbol and Text Key Descriptions* Symbol Keys Text Keys Goodbye Options Hold Redial Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administratoronly options.
IP Phone Models Symbol Keys Text Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These keys also let you scroll through menu selections, such as the Options List, and scroll through a remote number that is displayed on the phone. Users can press the scrolling DOWN navigation key to view the rest of the phone number content.
IP Phone Models Model 6755i IP Phone This section provides brief information about the Model 6755i IP Phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 6755i. The 6755i is available with a symbol keypad or a text keypad.
IP Phone Models 6755i Symbol and Text Key Descriptions* Symbol Keys Text Keys Goodbye Options Hold Redial Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options.
IP Phone Models Symbol Keys Text Keys Key Description Programmable keys - 6 Top keys: programmable hard keys (up to 6 programmable functions) By default, the top keys 1 through 4 are assigned as Services, Directory, Callers List, and Intercom, respectively. Keys 5 and 6 have no assigned functions. All 6 keys are programmable and can be assigned to perform specific functions.
IP Phone Models Model 6757i and 6757i CT IP Phones This section provides brief information about the 6757i IP Phone. It includes a list of features, and describes the hard keys and default softkeys on the 6757i. The 6757i is available with a symbol keypad or a text keypad.
IP Phone Models 6757i and 6757i CT Symbol and Text Key Descriptions* Symbol Keys Text Keys Goodbye Options Hold Redial Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options.
IP Phone Models Symbol Keys Text Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These keys also let you scroll through menu selections, such as the Options List, and scroll through a remote number that is displayed on the phone. Users can press the scrolling DOWN navigation key to view the rest of the phone number content.
IP Phone Models 6757i CT Cordless Handset Features • 5-line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 10 1 2 3 4 5 6 5 11 12 7 8 15 9 1-31 13 15 14 16 41-001343-02 REV04 – 05.
IP Phone Models 6757i CT Cordless Handset Key Descriptions Function # Function Description 1 Receiver 2 Volume key During Ringing: Adjusts ringer volume During a call: Adjusts receiver volume During text mode (not in a call): Moves cursor right/left 3 Display 4 Features ƒ Key List Access key to the programmed Feature Key List Scrolls up when in the various lists Adds a space during editing 5 Softkeys Activates feature or option shown on the display above the keys 6 Call key Used to obtain dial
IP Phone Models Model 6863i IP Phone This section provides brief information about the Model 6863i IP Phone. It includes a list of features and describes the hard keys on the 6863i.
IP Phone Models 6863i Key Description Key Description Navigation/Select Keys - Pressing the UP and DOWN keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT keys lets you view the different line/call appearances. While in the Options List, these keys allow you to exit or enter the current option.
IP Phone Models Model 6865i IP Phone This section provides brief information about the Model 6865i IP Phone. It includes a list of features and describes the hard keys on the 6865i.
IP Phone Models 6865i Key Description Key Description Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Hold Key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Navigation/Select Keys - Pressing the UP and DOWN keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages).
IP Phone Models Key Description Speaker/Headset Key - Transfers the active call to the speaker or headset, allowing handsfree use of the phone. Programmable Keys - When programmed, allows you to easily perform up to 8 specific functions (e.g. Services, Directory, Callers List, Intercom, etc...) and access enhanced services provided by third parties (e.g. XML applications). 1-37 41-001343-02 REV04 – 05.
IP Phone Models Model 6867i IP Phone This section provides brief information about the Model 6867i IP Phone. It includes a list of features and describes the hard keys on the 6867i. 6867i Phone Features • 3.5” QVGA color TFT LCD with backlight • Built-in-two-port, 10/100/1000 Gigabit Ethernet switch - lets you share a connection with your computer • USB 2.
IP Phone Models 6867i Key Description Key Description Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Hold Key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Options Key - Accesses services and options to customize your phone. Your System Administrator may have already customized some of your settings.
IP Phone Models Key Description Presence Key - Accesses the partial and full contact presence information screens, which provide more detailed information about the selected contact. Left Softkeys - 6 programable keys that allow you to easily perform up to 20 specific functions and access enhanced services provided by third parties (e.g. XML applications). Bottom Softkeys - 4 programmable keys that support up to 18 functions.
IP Phone Models Model 9143i IP Phone This section provides brief information about the Model 9143i IP Phone. It includes a list of features and describes the hard keys on the 9143i.
IP Phone Models 9143i Symbol and Text Key Descriptions* Text Keys Symbol Keys Key Description Navigation Keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These keys also let you scroll through menu selections, such as the Options List, and scroll through a remote number that is displayed on the phone.
IP Phone Models Text Keys Symbol Keys Key Description Handsfree Key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. Speaker / Headset Options Directory Save Options Key - Accesses options to customize your phone. Specific options are available to your System Administrator only and are password protected.
IP Phone Models Model 9480i and 9480i CT IP Phones This section provides brief information about the Models 9480i and 9480i CT IP Phones. It includes a list of features and describes the hard keys on these models.
IP Phone Models 9480i and 9480i CT Key Descriptions* Keys Key Description Good oodbye Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold Hold key - Places an active call on hold.
IP Phone Models Keys Key Description Icom om Servi vicces Icom key - Begins an intercom call to a remote extension and answers incoming intercom calls. The 9480i and 9480i CT IP Phones also have default softkey 4 configured as Icom. Services key - Displays a list of Services available to your phone, if specific services have been configured. The available Aastra services include Directory & Callers Log. The 9480i and 9480i CT IP Phones also have default softkey 1 configured as Services.
IP Phone Models 9480i CT Cordless Handset Features • 5-line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 10 1 2 3 4 5 6 5 11 12 7 8 15 9 1-47 13 15 14 16 41-001343-02 REV04 – 05.
IP Phone Models 9480i CT Cordless Handset Key Descriptions* Function # Function Description 1 Receiver 2 Volume key During Ringing: Adjusts ringer volume During a call: Adjusts receiver volume During text mode (not in a call): Moves cursor right/left 3 Display 4 Features ƒ Key List Access key to the programmed Feature Key List Scrolls up when in the various lists Adds a space during editing 5 Softkeys Activates feature or option shown on the display above the keys 6 Call key Used to obtain dial
Firmware Installation Information Firmware Installation Information Description The firmware setup and installation for the IP phone can be done using any of the following: • Phone User Interface via the keypad (Phone UI) • Aastra Web-based user interface (Aastra Web UI) When the IP phone is initialized for the first time, DHCP is enabled by default.
Firmware and Configuration Files Firmware and Configuration Files Description By default on startup, the phone downloads its firmware and configuration files from the configuration server you have set; or you can manually download the firmware from the configuration server. The phone supports TFTP, FTP, HTTP and HTTPS configuration servers. Note: Automatic download is dependant on your configuration server setup.
Firmware and Configuration Files Reference For more information about loading language files and using the various languages on the IP phone, see Chapter 5, the section, “Language” on page 5-38. Configuration File Precedence Aastra IP phones can accept three sources of configuration data: • The server configuration most recently downloaded/cached from the configuration server files, aastra.cfg/.cfg/.cfg (or the aastra.tuz/.tuz/.
Firmware and Configuration Files Multiple Configuration Server Support An Administrator has the option of specifying whether the phones get their firmware file, directory files, language packs, TLS certificate files, 802.1x certificate files, and HTTPS files from the original configuration server or from another server in the network. This feature allows you to specify the URL of other servers from which the phone can get this information.
Firmware and Configuration Files Specifying a Server to Download Firmware Files You can use the following parameter to specify a server other than the original configuration server from which the phones get their firmware: • firmware server Configuration Files For the specific parameter(s) you can set in the configuration files, see Appendix A, the section, “Multiple Configuration Server Settings” on page A-24. Directory Files, Language Packs, TLS Certificates, 802.
Firmware and Configuration Files Specifying a Server Using Existing Parameters on the IP Phones The following table provides the parameters on the phone that you can use to download directory files, language packs, TLS certificates, 802.1x certificates, and HTTPS files from the original configuration server OR from another server in the network.
Firmware and Configuration Files The following example downloads a company directory file from the specified server in the “path” directory: directory 1: tftp://10.30.102.158/path/companylist.csv Note: To download a specific file, the string value MUST HAVE A FILENAME at the end of the string. For example: directory 1: tftp://10.30.102.158/path/companylist.csv where “path” is the directory and “companylist.csv” is the filename. If you do not specify a filename, the download fails.
Chapter 2 Configuration Interface Methods About this Chapter This chapter describes the methods you, as an Administrator, can use to configure the IP phones. Note: Features, characteristics, requirements, and configuration that are specific to a particular phone model are indicated where required in this guide.
Configuration Methods Configuration Methods Description You can use the following to setup and configure the IP phone: • IP phone UI • Aastra Web UI • Configuration files Note: Not all parameters are available from all three methods. For more information about configuring the phone, see Chapter 4, Chapter 5, and Chapter 6. The following paragraphs describe each method of configuring the IP Phone.
Configuration Methods The following illustrations indicate the location of the Options Key on each phone model.
Configuration Methods Options Key 6739i 6731i 6730i Options Key 6753i 6735i 6755i Options Key 10 1 2 3 4 5 6 5 11 12 7 8 15 9 13 15 14 16 6757i CT Handset 6737i 2-4 6757i/6757i CT 41-001343-02 REV04 – 05.
Configuration Methods Options Key 6865i 6863i 6867i Using the Options Key 1. Press the Options key on the phone to enter the Options List. 2. Use the 5 and2 to scroll through the list of options. 3. On 3-line LCD phones: To select an option, press the Enter softkey, the option in the Option List.
Configuration Methods Using the Options Key on the 6739i 1. Press the key on the phone to enter the Options List. A list of buttons display. 2. Press an option button to display a list of additional options. 3. Press a button to display the values for a selection or to display additional options. 4. Press a value to set the option on your phone. 5. 6. Press the Press the to return to the previous screen. button or the button at any time to return to the idle screen.
Configuration Methods HTTP/HTTPS Support The Aastra Web UI supports both Hypertext Transfer Protocol (HTTP) and Hypertext Transfer Protocol over Secure Socket Layer (HTTPS) client and server protocols. HTTP is the set of rules for transferring files (text, graphic images, sound, video, and other multimedia files) over the Internet. When you open your Web browser, you are indirectly making use of HTTP.
Configuration Methods Authentication Support for HTTP/HTTPS Download Methods for Broadsoft Client Management System (CMS) The IP Phones have authentication support as referenced in RFC 2617 when using HTTP or HTTPS as download protocols. If a 5i Series phone is challenged by an HTTP or HTTPS server when the server attempts to download the aastra.cfg file, the phone automatically sends "aastra" as the default Username and Password back to the server.
Configuration Methods Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI. 1. Open your web browser and enter the phone’s IP address or host name into the address field. The following is an example of the Login screen that displays. IP address or host name 41-001343-02 REV04 – 05.
Configuration Methods 2. Enter your username and password and click OK. Note: For an administrator, the default username is “admin” and the password is “22222”. For a user, the default username is “user” and the password field is left blank. The IP phones accept numeric passwords only. The Status window displays for the IP phone you are accessing. The following illustration is an example of a Status screen for the 6867i IP phone. 3. You can logout of the Aastra Web UI at any time by clicking Log Off.
Configuration Methods Operation The Operation section provides the following options: Heading Description User Password Allows you to change user password. (Applicable to User and Administrator) Phone Lock Allows you to assign an emergency dial plan to the phone, lock the phone to prevent any changes to the phone and to prevent use of the phone, and reset the user password. Note: You can also configure a softkey to use for locking/unlocking the phone.
Configuration Methods Basic Settings The Basic Settings section provides the following options: Heading Description Preferences Allows you to set the following General specifications on the IP phone.
Configuration Methods Advanced Settings (Applicable to Administrator Only) The Advanced Settings section provides the following options: Heading Description Network Allows you to set Basic Network Settings, Advanced Network Settings, HTTPS Settings, Type of Service DSCP, and VLAN settings.
Configuration Methods Enabling/Disabling the Aastra Web UI The Aastra Web UI is enabled by default on the IP phones. A System Administrator can disable the Aastra Web UI on a single phone or on all phones if required using the configuration files. System Administrators can also disable Users ability to login to the Aastra Web UI. With the Aastra Web UI disabled, users will still be able to lock/unlock the phone with a PIN from the IP Phone.
Configuration Methods Configuration Files 1. Using a text-based editing application, open the configuration file for the phone, for which you want to configure the directory list (either aastra.cfg, .cfg, .cfg or all three). 2. Enter the required configuration parameters followed by the applicable value. For example, directory 1: company_directory directory 2: my_personal_directory 3. Save the changes and close the configuration file. 4.
Configuration Methods As an example, the following table describes how the parameter “sip proxy ip” is handled by the phone during phone bootup when either the “ ^ “ (default parameter) is used or the “ ! “ (locked parameter) is used. IF THEN new .cfg file is loaded to the phone with “^sip proxy ip” and any other parameter(s) from the file specifying a “ ^ “ the “^sip proxy ip” and any other “ ^ “ parameters are overwritten if previously changed by the user. new .
Configuration Methods With this configuration, on the Web UI, the "sip proxy ip" and "sip registrar ip” parameters cannot be modified (they are grayed out), and the value is "pbx.aastra.com" since .cfg has overwritten aastra.cfg. The "sip proxy port" and "sip registrar port" parameters can be modified through Web UI because .cfg has overwritten .cfg and aastra.cfg. On the Web UI, the value for these parameters is 5064.
Chapter 3 Administrator Options About this Chapter The IP phones provide specific options on the IP Phone that only an Administrator can access. These options are password protected and allow an Administrator to change or set features and configuration information as required. For all models, an Administrator can use the IP Phone UI, the Aastra Web UI, or the configuration files to enter and change values.
Administrator Level Options Administrator Level Options Description There are options on the IP phone that both a User and Administrator can access. However, there are specific options that an Administrator can access only. These options allow the Administrator to configure and manage local and/or remote IP phones in a network. An Administrator can access and manage these options using the IP Phone UI, the Aastra Web UI, or the configuration files.
Administrator Level Options The 6867i has an “Advanced” softkey, which when pressed gives access to the Administrator options.
Administrator Level Options Simplified IP Phone UI Options Menu An Administrator can replace the existing options menu on the Phone UI with a more simplified options menu. In the configuration files, the “options simple menu” parameter allows you to display either the full menu (if set to 0), or the simplified menu (if set to 1). The following table illustrates the differences between the full menu and the simplified menu.
Administrator Level Options For the 6867i: Full Options Menu Simplified Options Menu Language Removed Time and Date Removed Call Forward Call Forward Lock Lock (Password Sub-Option Removed) Status Status Audio Audio Display Display Dialpad Removed Restart Restart Warning! When using the simplified menu, you cannot change the Network settings from the IP Phone UI.
Administrator Level Options Aastra Web UI Options An Administrator can configure specific options using the Aastra Web UI. These options display after an Administrator logs into the Web UI using a Web browser and entering the Admin username and password at the login prompt (The default username is "admin" and the default password is "22222". The IP phones accept numeric passwords only.) The column on the left side of the screen indicates the configurable options.
Administrator Level Options • Basic Settings->Preferences->Key Mapping • Basic Settings->Preferences->Priority Alerting Settings • Basic Settings->Preferences->Directed Call Pickup Settings • Basic Settings->Preferences->Auto Call Distribution Settings • Basic Settings->Preferences->Language Settings – – – – Language 1 (entering language pack filename) Language 2 (entering language pack filename) Language 3 (entering language pack filename) Language 4 (entering language pack filename) • Advanced Settings
Administrator Level Options Configuration File Options An Administrator can enter specific parameters in the configuration files to configure the IP phones. All parameters in configuration files can only be set by an administrator. References For a procedure on using the configuration files, see Chapter 2, the section, “Configuration Files (Administrator Only)” on page 2-1. For a description of each parameter you can enter in the configuration files, see Appendix A, “Configuration Parameters.
Administrator Level Options Phone Status for 6867i IP Phone • Firmware Info – Displays information about the firmware and boot version that is currently installed on the IP phone. • Network – IP Address – Displays the IP address of the phone. – MAC Address – Displays the MAC address of the phone. – LAN Port – Displays the Link State, Negotiation Method, Speed, and Duplex Method that the phone uses on its LAN port.
Administrator Level Options The following is a description of the information on the Status screen: • Network Status – Displays the network status of the Ethernet ports at the back of the phone. You can also view the phone’s IP and MAC addresses. Information in this field includes Link State, Negotiation, Speed, and Duplex for Port 0 and Port 1. • Hardware Information – Displays the current IP phone platform and the revision number.
Administrator Level Options Restarting Your Phone As System Administrator, there may be times when you need to restart a phone. The Restart option allows you reboot the phone when required. A reset may be necessary when: • There is a change in your network, OR • To re-load modified configuration files, OR • If the settings for the IP phone on the IP PBX system have been modified. You can restart the phone using the IP Phone UI or the Aastra Web UI. Restarting the Phone Using the IP Phone UI IP Phone UI 1.
Administrator Level Options Restarting the Phone Using the Aastra Web UI Aastra Web UI 1. Click on Operation->Reset->Phone. 2. Click Restart to restart the phone. 41-001343-02 REV04 – 05.
Administrator Level Options Set Phone to Factory Defaults/Erase Local Configuration You can set phones to their factory default setting or remove a local phone’s configuration using the IP Phone UI or the Aastra Web UI. Setting Factory Defaults on the Phone Factory default settings are the settings that reside on the phone after it has left the factory. The factory default settings on the phone sets the factory defaults for all of the settings in the aastra.cfg, .cfg, .
Administrator Level Options Settings Factory Defaults Using the Aastra Web UI Aastra Web UI 1. Click on Operation->Reset->Current Settings. 2. In the "Restore to Factory Defaults" field, click Restore. This restores all factory defaults, and removes any saved configuration and directory list files. Erasing the Phone’s Local Configuration You can reset the IP Phone’s local configuration if required.
Administrator Level Options IP Phone UI 4. 5. Navigate to the Reset option and press the Select Erase Local Cfg. using the button or Select softkey. button or press the Select softkey. The phone immediately erases the local configuration on the phone and the phone reboots. Erasing the Phone’s Local Configuration Using the Aastra Web UI Aastra Web UI 1. Click on Operation->Reset->Current Settings. 2. In the "Remove Local Configuration Settings" field, click Remove.
Administrator Level Options Basic Settings An Administrator has access to specific Basic Setting options to configure and manage the IP Phone in the network. The following sections identify the options available to an Administrator only, or where indicated, to a User and Administrator. These tables also identify whether you can configure them using the Aastra Web UI, IP Phone UI, or the configuration files.
Administrator Level Options Parameter in Aastra Web UI Parameter in Configuration Files Description XML Beep Support xml beep notification Enables or disables the playing of a beep to indicate a status on the phone. When the phone receives a status message, the BEEP notifies the user that the message is displaying. Note: This option can be set by both Users and Administrators. Status Scroll Delay (seconds) For more information on this feature, see “XML Beep Support” on page 5-62.
Administrator Level Options Parameter in Aastra Web UI Parameter in Configuration Files Description Call Waiting Tone Period call waiting tone period Specifies the time period, in seconds, that the call waiting tone is audible on an active call when another call comes in. When enabled, the call waiting tone plays at regular intervals for the amount of time set for this parameter. For example, if set to “30” the call waiting tone plays every 30 seconds.
Administrator Level Options Incoming/Outgoing Intercom Calls The Incoming/Outgoing Intercom Call settings on the IP Phone specify whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed. These settings also specify the prefix code for server-side Intercom calls, and specifies the configuration to use when making the Intercom call.
Administrator Level Options Group Paging RTP Settings Parameter in Aastra Web UI Parameter in Configuration Files Paging Listen Addresses paging group listening Note: This option can be set by both Users and Administrators. Description Allows you to specify up to 5 listening multicast addresses to send/receive a Real Time Transport Protocol (RTP) stream to/from these pre-configured multicast addresses without involving SIP signaling.
Administrator Level Options Ring Tones Parameter in IP Phone UI Parameter in Aastra Web UI Parameter in Configuration Description Files Tone Set Tone Set tone set Note: This option can be set by both Users and Administrators. Ring Tone For more information on this feature, see “Ring Tones and Tone Sets” on page 5-87. Global Ring Tone ring tone Note: This option can be set by both Users and Administrators.
Administrator Level Options Parameter in Aastra Web UI Parameter in Configuration Files Description Auto Call Distribution alert auto call distribution When an "alert-acd" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone. For more information on this feature, see “Priority Alerting” on page 5-92.
Administrator Level Options Directed Call Pickup Parameter in Aastra Web UI Parameters in Configuration Files Description Directed Call Pickup directed call pickup Enables or disables the use of "directed call pickup" feature. For more information on this feature, see “Directed Call Pickup (BLF or XML Call Interception)” on page 5-98.
Administrator Level Options Time and Date Parameter in IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Time Format Time Format time format Note: This option can be set by both Users and Administrators. Date Format Date Format date format N/A time zone name NTP Time Servers time server disabled Time Server 1 time server1 Note: This option can be set by both Users and Administrators. 41-001343-02 REV04 – 05.
Administrator Level Options Live Dialpad Parameter in IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Live Dialpad N/A live dialpad Note: This option can be set by a User via the IP Phone UI and by an Administrator via the IP Phone UI and the configuration files. Description This parameter turns the “Live Dialpad” feature ON or OFF. For more information on this feature, see “Live Dialpad” on page 5-37.
Administrator Level Options Parameter in Aastra Web UI Parameter in Configuration Files Description Input Language input language Allows you to specify the language to use for inputs on the IP Phone. Entering a language value for this parameter allows users to enter text and characters in the IP Phone UI, Aastra Web UI, and in XML applications via the keypad on the phone, in the language(s) specified. Note: This option can be set by both Users and Administrators.
Administrator Level Options Account Configuration The IP phones have a DND and CFWD feature that allows an Administrator and User to configure “do not disturb” and “call forwarding” by account. You can set specific modes for the way you want the phone to handle DND and CFWD.
Administrator Level Options Notification When Incorrect Network Settings Entered If an Administrator enters incorrect network settings over the IP Phone UI or the Aastra Web UI, such as: • A 0.0.0.
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Description Files Secondary DNS Secondary DNS dns2 A service that translates domain names into IP addresses. To assign static DNS addresses, disable DHCP. For more information, see “Configuring Network Settings Manually” on page 4-18. Hostname Hostname hostname Specifies the hostname DHCP Option 12 that the phone sends with the DHCP Request packet.
Administrator Level Options Advanced Network Settings Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Description Files DHCP User Class N/A dhcp userclass Specifies the User Class DHCP Option 77 that the phone sends to the configuration server with the DHCP Request packet. Note: If you specify a value for this parameter, you must restart your phone for the change to take affect. Any change in its value during start-up results in an automatic reboot.
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Description Files NAT RTP Port NAT RTP Port sip nat rtp port Indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router. The RTP port is used for sending DTMF tones and for the audio stream. Your network administrator may close some ports for security reasons.
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Description Files N/A TURN Password sip turn pass Password that a user must enter when accessing an account on the TURN server. Note: The NAT IP configuration parameters take precedence over the STUN and TURN parameters. For more information, see Chapter 4, “STUN and TURN Protocols” on page 4-29.
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description Cert Validation Validate Certificates https validate certificates Enables or disables the HTTPS validation of certificates on the phone. When this parameter is set to 1, the HTTPS client performs validation on SSL certificates before accepting them.
Administrator Level Options Type of Service (ToS), DSCP Advanced Network Settings include Type of Service (ToS) and Differentiated Services Code Point (DSCP) for the IP phones. Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description Type of Service SIP SIP tos sip The Differentiated Services Code Point (DSCP) for SIP packets. For more information, see Chapter 4, “Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS” on page 4-41.
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Description Files PC Port Settings (Port 1) PC Port VLAN ID VLAN ID vlan id port 1 Allows you to configure a VLAN ID that associates with the physical Ethernet Port 1 (PC port). For more information, see Chapter 4, “Virtual LAN (optional)” on page 4-41. Note: The PC Port parameters are not applicable to the 6730i IP Phone.
Administrator Level Options Basic SIP Authentication Settings Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description Screen Name Screen Name sip screen name (global) Name that displays on the idle screen. Valid values are up to 20 alphanumeric characters. (Global and Per-Line) sip lineN screen name (per-line) For more information, see Chapter 4, “Basic SIP Settings” on page 4-55.
Administrator Level Options Basic SIP Network Settings Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description Proxy Server Proxy Server sip proxy ip (global) IP address of the SIP proxy server. Up to 64 alphanumeric characters. sip lineN proxy ip (per-line) For more information, see Chapter 4, “Basic SIP Settings” on page 4-55. sip proxy port (global) SIP proxy server’s port number. Default is 0.
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description Registrar Port Registrar Port sip registrar port (global) SIP registrar’s port number. Default is 0. (Global and Per-Line) sip lineN registrar port (per-line) N/A Backup Registrar Server sip backup registrar ip (global) (Global and Per-Line) N/A Backup Registrar Port For more information, see Chapter 4, “Basic SIP Settings” on page 4-55.
Administrator Level Options Parameter in Aastra Web UI Parameters in Configuration Files Description N/A sip missed call summary subscription period Specifies the amount of time, in seconds, that the phone uses the Missed Calls Summary Subscription feature. This parameter is always enabled with a default value of 86400 seconds. When the phone reaches the limit set for this parameter, it sends the subscription again.
Administrator Level Options Parameter in Aastra Web UI Parameters in Configuration Files Description Transport Protocol sip transport protocol The protocol that the IP phone uses to send out SIP messages. Notes: • If you set the value of this parameter to 4 (TLS), the phone checks to see if the “sips persistent tls” is enabled. If it is enabled, the phone uses Persistent TLS on the connection. If “sips persistent tls” is disabled, then the phone uses TLS on the connection.
Administrator Level Options Parameter in Aastra Web UI Parameters in Configuration Files Description Registration Renewal Timer sip registration renewal timer The threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send registration renewals halfway through the registration period, unless half-way is more than the threshold value.
Administrator Level Options Parameter in Aastra Web UI Parameters in Configuration Files Description Whitelist Proxy sip whitelist This parameter enables/disables the whitelist proxy feature, as follows: • Set to 0 to disable the feature. • Set to 1 to enable the feature. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only. The IP phone rejects any call requests from an untrusted proxy server.
Administrator Level Options Codec Preference List You can configure the following codec preference list settings. Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Description Files N/A Basic Codecs (G.711 u-Law, G.711 a-Law, G.729) sip use basic codecs Enables or disables basic codecs. Enabling this parameter allows the IP phone to use the basic Codecs when sending/receiving RTP packets. Valid values are 0 (disabled) and 1 (enabled). Default is 0 (disabled).
Administrator Level Options Line Settings An administrator can configure multiple lines on the IP phone with the same SIP network configuration (global) or a different SIP network configuration (per-line). The following table provides the number of lines available for each IP phone model.
Administrator Level Options Softkeys, Programmable Keys, Expansion Module Keys A user or administrator can assign specific functions to softkeys, programmable keys, or expansion module keys. The available keys for configuration depend on the IP phone model as shown in the following table.
Administrator Level Options Reference For more information about key functions see Appendix A, the section, “Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters” on page A-156. For information about configuring softkeys, programmable keys, and expansion module keys, see Chapter 5, the section, “Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys” on page 5-104.
Administrator Level Options Polling Action URIs Another way to reach a phone behind a NAT/firewall is to have the phone make an XML call at periodic intervals. An Administrator can use the action uri poll to command the phone to perform an XML call at configurable intervals. An Administrator can specify the URI to be called and specify the interval between polls. Configuration of this feature is dynamic (no reboot required).
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description Alternate TFTP Alternate TFTP alternate tftp server The alternate TFTP server’s IP address or qualified domain name. This will become effective after this configuration file has been downloaded into the phone. For more information, see Chapter 4, “Configuration Server Protocol” on page 4-87.
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description HTTP Server HTTP Server http server The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign an HTTP relative path to the HTTP server. See the next parameter (http path). For more information, see Chapter 4, “Configuration Server Protocol” on page 4-87.
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description Mode auto resync mode Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period. This parameter works with TFTP, FTP, and HTTP servers. Auto-Resync Settings N/A Notes: • If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot.
Administrator Level Options Firmware Update Features The IP phones support the protocols, TFTP, FTP, HTTP or HTTPS to download configuration files and upgrade firmware to the phones from a configuration server. You can download the firmware stored on the configuration server in one of three ways: • Using the “Firmware Update” page in the Aastra Web UI at the location Advanced Settings->Firmware Update. • Using the IP Phone UI or the Aastra Web UI to restart the phone.
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description NA NA sip persistent tls keep alive Allows you to configure the keep-alive feature for persistent TLS connections only. When this feature is configured, the phone will send keep-alive pings to the proxy server at configured intervals.
Administrator Level Options Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description N/A Private Key Filename sips private key Allows you to specify a Private Key file to use when the phone uses the TLS transport protocol to setup a call. This parameter is required when configuring TLS (optional for Persistent TLS.) Note: The key file must use the format “.pem”. To create specific private key files to use on your IP phone, contact Aastra Technical Support.
Administrator Level Options 802.1x Support The IP phones support the IEEE 802.1x Protocol. The 802.1x Protocol is a standard for passing Extensible Authentication Protocol (EAP) over a wired or wireless Local Area Network (LAN). The 802.1x Protocol on the IP phone facilitates media-level access control, and offers the capability to permit or deny network connectivity, control LAN access, and apply traffic policy, based on user or endpoint identity.
Administrator Level Options Troubleshooting The Troubleshooting feature in the Aastra Web UI provides tasks that a system administrator can perform on the IP phones for troubleshooting purposes.
Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features About this Chapter This chapter provides the information required to configure the Network and Global SIP features on the IP Phone. These features are password protected on the IP Phone UI and the Aastra Web UI. This chapter also includes procedures for configuring the Network and Global SIP features via the configuration files, the IP Phone UI, and the Aastra Web UI where applicable.
Overview Overview An administrator can configure the IP Phone Network and SIP options from the phone UI, from the Aastra Web UI, or the configuration files. Administrator level options are password protected in both the IP phone UI and the Aastra Web UI. Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI. This is configurable using the configuration files only.
Network Settings Network Settings This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of phone) • Gateway • Primary DNS • Secondary DNS • Hostname • LAN Port • PC Port Pass Thru Enable/Disable • PC Port Basic Network Settings DHCP The IP phone is capable of querying a DHCP server, allowing a network administrator a centralized and automated method of configuring various network parameters for the phone.
Network Settings Enabling/Disabling DHCP Using the Configuration Files Use the following procedure to enable/disable DHCP on the phone using the configuration files. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Settings” on page A-8. Enabling/Disabling DHCP Using the IP Phone UI Use the following procedure to enable/disable DHCP on the phone using the IP Phone UI. IP Phone UI 1. Press on the phone to enter the Options List. 2.
Network Settings Enabling/Disabling DHCP Using the Aastra Web UI Use the following procedure to enable/disable DHCP using the Aastra Web UI. Aastra Web UI 1. Click on Advanced Settings->Network->Basic Network Settings. 2. Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box). 3. Click Save Settings to save your settings.
Network Settings Model Identifier Value 6739i AastraIPPhone6739i 6753i AastraIPPhone53i 6755i AastraIPPhone55i 6757i AastraIPPhone57i 6757i CT AastraIPPhone57iCT 6863i AastraIPPhone63i 6865i AastraIPPhone65i 6867i AastraIPPhone67i Option 43 consists of the following sub-options: Sub-Option/Code Description 02 Configuration server (protocol, server, and path). 03 Redirection and Configuration Server (RCS) enable/disable.
Network Settings Linux Example A System Administrator can enter the following in the DHCP server: option space AastraIPPhone57i; option AastraIPPhone57i.cfg-server-name code 02 = text; option space AastraIPPhone57iCT; option AastraIPPhone57iCT.cfg-server-name code 02 = text; Subnet 192.168.1.0 netmask 255.255.255.0 { class "vendor-class-57i" { match if option vendor-class-identifier="AastraIPPhone57i"; vendor-option-space AastraIPPhone57i; option AastraIPPhone57i.
Network Settings Option 43 Redirection and Configuration Server (RCS) Bypass DHCP Option 43 includes the ability to bypass contacting Aastra's Redirection and Configuration Server (RCS), in addition to the previous support of setting the configuration server to contact. A sub-option code 3 uses a boolean value (true or false) that controls whether or not the phone should contact the RCS after a factory default. If this value is set to false, the RCS is not contacted.
Network Settings • If Line 2 is configured with a valid outbound proxy, the phone will retain the configured Line 2 outbound proxy and ignore the Global SIP profile. This allows for Line 2 to be registered to another service with another outbound proxy if required. • If Line 2 is configured for another service but no outbound proxy is wanted/required, administrators should not leave the outbound proxy as undefined (i.e. 0.0.0.0) as the phone will use the outbound proxy located in the Global SIP profile.
Network Settings Configuring Option 43 to Transfer VLAN ID Assignment on a Linux DHCP Server The following example (covering all the phones) illustrates how to configure Option 43 to transfer VLAN ID assignment on a Linux DHCP server. option option option option option space AastraIPPhone; AastraIPPhone.cfg-server-name AastraIPPhone.contact-rcs AastraIPPhone.ActivateVLANHeader AastraIPPhone.
Network Settings Configuring DHCP Option 12 Hostname on the IP Phone Use the following procedures to configure DHCP Option 12 Hostname on the IP Phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “DHCP Option Settings” on page A-12. IP Phone UI 1. Press Options, and then select Administrator Menu. 2. Select Network Settings. 3. Select Hostname. 4.
Network Settings Aastra Web UI 1. Click on Advanced Settings->Network->Basic Network Settings. 2. By default, the “Hostname” field is automatically populated with [] of your phone (for example, 53i00085D164435). If you want to change the hostname, enter a hostname for your phone in the “Hostname” field. Valid values are up to 64 alpha-numeric characters. You can use a fully qualified domain name if required. 3. Click Save Settings to save your changes.
Network Settings IP Phone UI 1. Press Options, and then select Administrator Menu. 2. Select Network Settings. 3. Select DHCP Settings. 4. Select DHCP User Class. 5. In the “DHCP User Class” field, enter a DHCP User Class to apply to your phones, then press DONE. Valid values are up to 64 alpha-numeric characters. For example, “admin”. 6. Restart the phone for the change to take affect. For the 6867i: 1. Press on the phone to enter the Options List. 2. Press the Advanced softkey. 3.
Network Settings IP Phone UI 3. Select Network Settings. 4. Select DHCP Settings. 5. Select Download Options. The following list displays: • Any (default) - no override - uses normal precedence order of 43, 160, 159, 66. • Option 43 • Option 66 • Option 159 • Option 160 • Disabled (Ignores all DHCP configuration options (43, 66, 159, 160)) 6. Choose an option that you want to use to override the DHCP normal precedence order, and press Done. 7. Restart the phone for the selection to take affect.
Network Settings Aastra Web UI 1. Click on Advanced Settings->Network->Advanced Network Settings. 2. In the “DHCP Download Options” field, select an option to use to override the normal precedence order. Valid values are: • Any (default) - no override - uses normal precedence order of 43, 160, 159, 66. • Option 43 • Option 66 • Option 159 • Option 160 • Disabled (Ignores all DHCP configuration options (43, 66, 159, 160)) 3. Click Save Settings to save your changes. 4.
Network Settings Configuring a Download Precedence Using the IP Phone UI Use the following procedure to configure a download precedence using the IP Phone UI. IP Phone UI 1. Press Options, and then select Administrator Menu. 2. Enter you Administrator password and press Enter. 3. Select Network Settings. 4. Select DHCP Settings. 5. Select Download Options. Note: Disabled (Ignores all DHCP configuration options (43, 66, 159, 160)) 6. Select the Disabled option and press Enter.
Network Settings Configuring a Download Precedence Using the Aastra Web UI Use the following procedure to configure a download precedence using the Aastra Web UI. Aastra Web UI 1. Click on Advanced Settings->Network->Advanced Network Settings. 2. In the “DHCP Download Options” field, select “Disabled” from the list of options. Note: In the Aastra Web UI, the “Disabled” download option performs the same function as the “-1” in the configuration files (ignores DHCP options). 3.
Network Settings Configuring Network Settings Manually If you disable DHCP on your phone, you need to configure the following network settings manually: • IP Address • Subnet Mask • Gateway • Primary DNS • Secondary DNS Note: If you disable DHCP on the phone, the phone uses the TFTP protocol as the default server protocol. If you want to specify a different protocol to use, see “Configuration Server Protocol” on page 4-87.
Network Settings IP Phone UI For the 6739i: Note: To manually configure DHCP parameters, DHCP must be disabled on the phone. 1. Press the Options key on the phone to enter the Options List. 2. Press Advanced. A keyboard displays. 3. Enter the Administrator password using the keyboard. Default is “22222”. 4. Press Network. 5. 6. 7. 8. Press IP Address, enter the IP address of your phone in the text box and press 0.0.0.0; for example, 192.168.0.7.
Network Settings Aastra Web UI 1. Click on Advanced Settings->Network->Basic Network Settings. 2. Enter an IP address of the phone in the IP Address field. 3. Enter a subnet mask in the Subnet Mask field. 4. Enter a gateway address in the Gateway field. 5. Enter a Primary DNS in the Primary DNS field, and/or a secondary DNS in the Secondary DNS field. 6. Click Save Settings to save your settings. The IP phone is manually configured.
Network Settings Half-Duplex (10Mbps , 100Mbps, or 1000Mbps) Half-duplex data transmission means that data can be transmitted in both directions on a signal carrier, but not at the same time. For example, on a LAN using a technology that has half-duplex transmission, one device can send data on the line and then immediately receive data on the line from the same direction in which data was just transmitted. Half-duplex transmission implies a bidirectional line (one that can carry data in both directions).
Network Settings IP Phone UI 9. Select a negotiation method to use on port 1and press Done. Valid values are: • AutoNegotiation • Full 10Mbps • Full 100Mbps • Full 1000Mbps (applicable for the 6739i, 6735i, 6737, 6865i, and 6867i IP phones only) • Half 10Mbps • Half 100Mbps • Half 1000Mbps (applicable for the 6739i, 6735i, 6737, 6865i, and 6867i IP phones only) Default is AutoNegotiation. 10. Press Done (3 times) to finish configuring the configuration server protocol for the IP phone.
Network Settings IP Phone UI For the 6867i: 1. Press on the phone to enter the Options List. 2. Press the Advanced softkey. 3. Enter the Administrator password using the keypad. Default is “22222”. 4. Select Network > Ethernet Ports. 5. With LAN Port highlighted, press the right navigation key and select a negotiation method to use on port 0. Valid values are: • AutoNegotiation • Full 10Mbps • Full 100Mbps • Full 1000Mbps • Half 10Mbps • Half 100Mbps • Half 1000Mbps Default is AutoNegotiation.
Network Settings Aastra Web UI 1. Click on Advanced Settings->Network->Basic Network Settings. 2. In the “LAN Port” field, select a negotiation method to use on port 0.
Network Settings SBC or ALG Proxy/Registrar The phone at IP address 10.10.10.20 is configured to register with the proxy at 63.251.195.20. Because the proxy/registrar has session border control (SBC) or application layer gateway (ALG) functionality, no additional IP phone configuration is required. Other Proxy/Registrars The phone at IP address 10.10.10.30 is configured to register with the proxy at 63.251.195.30.
Network Settings IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Administrator Menu. 3. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. 4. Select Network Settings. 5. Select Static NAT. 6. Select NAT IP. 7. Enter a public IP address of your NAT device in dotted-decimal format. 8. Press Done to save the setting. 9. Select NAT SIP Port. Default is 51620. 10. Enter the public SIP signaling port number of your NAT device. 11.
Network Settings IP Phone UI 2. Press the Advanced softkey. 3. Enter the Administrator password using the keypad. Default is “22222”. 4. Select Network > NAT. 5. In the NAT IP field, enter the public IP address of your NAT device in dotted-decimal format. 6. In the NAT SIP Port field, enter the public SIP signaling port number of your NAT device. Default is 51620. 7. In the NAT RTP Port field, enter the RTP Port number of your NAT device. Default is 51720. 8. Press the Save softkey. 9.
Network Settings If you enable NAT, the phone uses the NAT port number (and NAT IP address) in the Via and Contact SIP headers of SIP messages, but still use the configured source port. Note: • By default, the IP phones use symmetric UDP signaling for outgoing UDP SIP messages. When symmetric UDP is enabled, the IP phone generates and listens for UDP messages using port 5060.If symmetric UDP signaling is disabled, the phone sends from random ports but it listens on the configured SIP local port.
Network Settings Configuring SIP and TLS Source Ports Using the Aastra Web UI Use the following procedure to configure SIP and TLS source ports using the Aastra Web UI. Aastra Web UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2. The “Local SIP UDP/TCP Port” field has a default value of 5060. Change this value if required to a value greater than 1024 and less than 65535. Note: It is recommended that you avoid the conflict RTP port range in case of a UDP transport. 3.
Network Settings STUN is a protocol that allows the IP phones on a network to discover the presence and types of NATs and firewalls between them and the public Internet. It also provides the ability for the phones to determine the public IP addresses allocated to them by the NAT. STUN works with many existing NATs, and does not require any special behavior from them. As a result, it allows the phones to work through existing NAT infrastructures.
Network Settings Configuring STUN and TURN Servers Using the Aastra Web UI Note: The NAT IP configuration parameter takes precedence over the STUN and TURN parameters. Use the following procedure to configure STUN and TURN servers in your network using the Aastra Web UI. Aastra Web UI 1. Click on Advanced Settings->Network->Advanced Network Settings. Configure STUN on the IP Phone 2. In the “STUN Server” field, enter the IP address and/or qualified domain name of the STUN server in your network.
Network Settings Aastra Web UI 5. In the “TURN Server” field, enter the IP address and/or qualified domain name of the TURN server in your network. You can enter up to 2 values separated by a comma. The first value is the primary and the second value is the backup. For example: 10.50.103.12, turnbackup.aastra.com. The TURN configuration is only used for media (RTP traffic) that goes through the server - not for signaling. (For signaling, you need to enable Rport if the NAT device does not recognized SIP).
Network Settings Reference To configure STUN and TURN (which automatically enables ICE), see “Configuring STUN and TURN Servers Using the Configuration Files” on page 4-30 and “Configuring STUN and TURN Servers Using the Aastra Web UI” on page 4-31. HTTPS Client/Server Configuration HTTPS is a Web protocol that encrypts and decrypts user page requests as well as the pages that are returned by the Web server.
Network Settings IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Administrator Menu. 3. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. 4. Select Configuration Server. 5. Select HTTPS Settings. Configure HTTPS Client 6. Select HTTPS Client. 7. Select Client Method. 8. Press Change to select a client method to use for HTTPS. Valid values are: • SSL 3.0 (default) • TLS 1.0 9. Press Done to save the changes.
Network Settings For 6739i: IP Phone UI 1. Press the Options key on the phone to enter the Options List. 2. Press Advanced. A keyboard displays. 3. Enter the Administrator password using the keyboard. Default is “22222”. 4. Press Cfg. Svr. 5. Press HTTPS. Configure HTTPS Client 6. Press HTTPS Client Method. 7. Press a client method value to use for HTTPS. Valid values are: • SSL 3.0 (default) • TLS 1.0 8. Press Done to save the changes. Configure HTTPS Server 9. Press HTTPS Server. 10.
Network Settings Aastra Web UI 1. Click on Advanced Settings->Network->HTTPS Settings. 2. Select an HTTPS client method to use from the HTTPS Client Method field. Valid values are: • SSL 3.0 (default) • TSL 1.0 3. Enable HTTP to HTTPS redirect by checking the HTTPS Server - Redirect HTTP to HTTPS field check box. (Disable this field by unchecking the check box). Default is disabled. 4.
Network Settings The administrator has the option to upload their own certificates onto the phone. The phone downloads these certificates in a file of .PEM format during boot time after configuration downloads. The user-provided certificates are saved on the phone between firmware upgrades but are deleted during a factory default.
Network Settings For Verisign Certificate Rejection The phones support 2048-bit Verisign certificates. In case of a certificate error, detailed descriptions can be found from the error message list in the phone status menu.
Network Settings IP Phone UI 9. Press DONE to save the change and return to the Certificates screen. Note: This change is immediately applied after pressing DONE. Enable/Disable HTTPS Validate Hostname 10. Select Check Hostnames. 11. Press Change to toggle the “Check Hostnames” field to “Yes” or “No”. 12. Press DONE to save the change and return to the Certificates screen. Note: This change is immediately applied after pressing DONE. 13.
Network Settings 6. In the Cert. Validation checkbox, press the button to enable the feature. Enable/Disable HTTPS Validate Certificate Expiration 7. In the Check Expires checkbox, press the button to enable the feature. Enable/Disable HTTPS Validate Hostname 8. In the Check Hostnames checkbox, press the 9. Press the Save softkey. 10. Restart the phone for the selection to take affect. button to enable the feature. Aastra Web UI 1. Click on Advanced Settings->Network->HTTPS Settings.
Network Settings Aastra Web UI 5. If you require the download of User-provided certificates in a .PEM formatted file, enter the file name in the format in the “Trusted Certificates Filename” field. For example: trustedCerts.pem This parameter specifies a file name for a .PEM file located on the configuration server. This file contains the User-provided certificates in PEM format. These certificates are used to validate peer certificates.
Network Settings Parameters in Configuration Files Parameters in Aastra Web UI LAN Port vlan id VLAN ID tos priority map SIP Priority tos priority map RTP Priority tos priority map RTCP Priority PC Port vlan id port 1 VLAN ID QoS eth port 1 priority Priority Notes: • In order for the software to successfully maintain connectivity with a network using VLAN functionality, the IP phone reboots if you modify the "tagging enabled" (VLAN Enable in the Web UI), "vlan id", or "vlan id port 1" paramete
Network Settings The following table shows the DSCP range/VLAN priority mapping: DSCP Range VLAN Priority 0-7 0 8-15 1 16-23 2 24-31 3 32-39 4 40-47 5 48-55 6 56-63 7 The following table identifies the default DSCP values for the protocols: Protocol Name Default DSCP Values in the ToS Field sip 26 rtp 46 rtcp 46 Configuring Type of Service (ToS)/DSCP (optional) Use the following procedures to configure ToS/DSCP on the IP phone. Note: ToS/DSCP is enabled by default.
Network Settings IP Phone UI 7. Enter a value for “Type of Service SIP”. Default is 26. or Enter a value for “Type of Service RTP”. Default is 46. or Enter a value for “Type of Service RTCP”. Default is 46. Valid values are 0 to 63.
Network Settings IP Phone UI 6. Press the Save softkey. 7. Restart the phone for the selection to take affect. Aastra Web UI 1. Click on Advanced Settings->Network->Type of Service DSCP. 2. Select a Protocol field: • “SIP” or • “RTP” or • “RTCP” 3. Enter a value from 0 to 63.
Network Settings IP Phone UI 3. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. 4. Select Network Settings. 5. Select Ethernet and VLAN. To globally enable/disable VLAN and set priority for non-IP packets: 6. Select VLAN Settings. 7. Select VLAN. 8. Select Enable. 9. Press Done or Set to save the changes. 10. Select LAN Port VLAN. 11. Select Other Priority and enter a non-IP priority value from 0 to 7 for non-IP packets. Default for this field is 5.
Network Settings IP Phone UI 21. Select PC Port VLAN ID and enter a value from 1 to 4095 to specify the VLAN ID for the PC Port. Default is 4095. Note: Setting the PC Port VLAN ID to 4095 and LAN Port VLAN ID to any ID from 1 to 4094 will allow frames from the LAN port (containing a VLAN ID) to be untagged before being forwarded to the PC port and frames from the PC port (without a VLAN ID) to be tagged with the configured VLAN ID before being forwarded to the LAN port.
Network Settings For the 6739i: IP Phone UI 1. Press the Options key on the phone to enter the Options List. 2. Press Advanced. A keyboard displays. 3. Enter the Administrator password using the keyboard. Default is “22222”. 4. Press Network. 5. 6. Press to scroll to the next screen. Press Ethernet & VLAN. To globally enable/disable VLAN and set priority for non-IP packets: 7. Press VLAN Settings. 8. Press the VLAN Disable/Enable button, and then press Enable. 9. Select LAN Port VLAN. 10.
Network Settings IP Phone UI 19. Press PC Port VLAN ID and then enter a value from 1 to 4095 to specify the VLAN ID for the LAN Port. Default is 4095. Note: Setting the PC Port VLAN ID to 4095 and LAN Port VLAN ID to any ID from 1 to 4094 will allow frames from the LAN port (containing a VLAN ID) to be untagged before being forwarded to the PC port and frames from the PC port (without a VLAN ID) to be tagged with the configured VLAN ID before being forwarded to the LAN port.
Network Settings IP Phone UI 11. In the PC Port VLAN > PC Port VLAN ID field, enter a value from 1 to 4095 to specify the VLAN ID for the LAN Port. Default is 4095. Note: Setting the PC Port VLAN ID to 4095 and LAN Port VLAN ID to any ID from 1 to 4094 will allow frames from the LAN port (containing a VLAN ID) to be untagged before being forwarded to the PC port and frames from the PC port (without a VLAN ID) to be tagged with the configured VLAN ID before being forwarded to the LAN port.
Network Settings Aastra Web UI To set VLAN ID and priority for the LAN Port (Port 0): 5. Enter a VLAN ID value from 1 to 4095 in the VLAN ID field. Default is 1. Note: Setting the LAN Port VLAN ID to 4095 and PC Port VLAN ID to any ID from 1 to 4094 will allow frames from the PC port (containing a VLAN ID) to be untagged before being forwarded to the LAN port and frames from the LAN port (without a VLAN ID) to be tagged with the configured VLAN ID before being forwarded to the PC port.
Network Settings Aastra Web UI To set VLAN ID and priority for the PC Port (Port 1): 7. Enter a VLAN ID value from 1 to 4095 in the VLAN ID field. Default is 4095. Note: Setting the PC Port VLAN ID to 4095 and LAN Port VLAN ID to any ID from 1 to 4094 will allow frames from the LAN port (containing a VLAN ID) to be untagged before being forwarded to the PC port and frames from the PC port (without a VLAN ID) to be tagged with the configured VLAN ID before being forwarded to the LAN port.
Network Settings Configuring Rport Using the Configuration Files Use the following procedures to configure Rport on your phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Rport Setting” on page A-26. Configuring Rport Using the Aastra Web UI Use the following procedure to configure Rport on your phone using the Aastra Web UI. Aastra Web UI 1. Click on Advanced Settings->Network->Advanced Network Settings. 2.
Network Settings Use the following procedure to enable/disable the NTP server using the IP Phone UI. IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Preferences. 3. Select Time and Date. 4. Select Timer Server 1, Timer Server 2, or Time Server 3. 5. Enter the IP Address (in dotted decimal) or qualified domain name for the Time Server. 6. Press Done to save the change. For the 6739i: 1. Press the Options key on the phone to enter the Options List. 1. Press Set Time. 2.
Global SIP Settings Global SIP Settings Description The IP phone uses the information in the Global Session Initiation Protocol (SIP) settings to register at the IP PBX. The IP phone configuration defines network and user account parameters that apply globally to all SIP lines. Since not all SIP lines are necessarily hosted using the same IP-PBX/server or user account, additional sets of per-line parameters can also be defined for network and user account.
Global SIP Settings SIP Global Parameters IP Phone UI Parameters Aastra Web UI Parameters Configuration File Parameters • • • • • • • • • Screen Name Screen Name 2 Phone Number Caller ID Authentication Name Password BLA Number Line Mode Call Waiting (see Chapter 5, “Configuring Operational Features”) • • • • • • • • • • • • • • • • • • • • • • • Proxy Server Proxy Port Backup Proxy Server Backup Proxy Port Outbound Proxy Server Outbound Proxy Port Backup Outbound Proxy Backup Outbound Proxy Port Regi
Global SIP Settings SIP Per-Line Parameters IP Phone UI Parameters Aastra Web UI Parameters Configuration File Parameters • • • • • • • • • Screen Name Screen Name 2 Phone Number Caller ID Authentication Name Password BLA Number Line Mode Call Waiting (see Chapter 5, “Configuring Operational Features” • • • • • • • • • • • • • • • • • • • • • • • Proxy Server Proxy Port Backup Proxy Server Backup Proxy Port Outbound Proxy Server Outbound Proxy Port Backup Outbound Proxy Server Backup Outbound Proxy P
Global SIP Settings SIP Password Masking The “mask sip password” configuration parameter can be used to mask a user’s SIP account password in the server.cfg and local.cfg files (downloaded from the IP phone’s Web UI troubleshooting page for debug purposes). The parameter is disabled by default. Configuring SIP Password Masking Use the following procedure to configure SIP password masking using the configuration files.
Global SIP Settings SIP Outbound Support The IP Phones support draft-ietf-sip-outbound-15. That specification describes how a SIP User Agent (UA) behind a firewall, reuses an existing connection (usually the REGISTER outbound connection) for the inbound request if the proxy supports it. The UA uses keep-alive packets to monitor the connection status.
Global SIP Settings SIP Outbound Enabled and backup proxy and backup registrar configured, • Establishes flow to the primary proxy and registrar. • If the flow to the primary registrar fails, the phone: – establishes flow to the backup registrar. – registers to the backup registrar. – attempts to reestablish flow to the primary registrar in the background. – When the primary registrar comes back up, the phone unregisters from the backup and registers with the primary.
Global SIP Settings Use the following procedure to configure backup outbound proxies. Configuration Files For the specific parameter you can set in the configuration files, see Appendix A, the section, “Backup Outbound Proxy (Global Settings)” on page A68 and “Backup Outbound Proxy (Per-line Settings)” on page A-77. Limitations The following are limitations with this feature: • Keep-alive mechanisms shall be limited to IPv4 only.
Global SIP Settings Configuring Basic SIP Authentication Settings You can configure SIP authentication settings using the configuration files, the IP Phone UI, or the Aastra Web UI. Note: To configure the SIP settings per-line, use the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Basic, Global Settings” on page A-61 or “SIP Basic, PerLine Settings” on page A-69.
Global SIP Settings IP Phone UI For the 6739i: 1. Press the Options key on the phone to enter the Options List. 2. Press Advanced. A keyboard displays. 3. Enter the Administrator password using the keyboard. Default is “22222”. 4. Press SIP. 5. Press User Name and enter the username that appears in the name field of the SIP URI. This user name is also used for registering the phone at the registrar. Note: The IP phones allow usernames containing dots (“.”).
Global SIP Settings Aastra Web UI 1. For global configuration, click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. Or, for per-line configuration, click on Advanced Settings->Line N (1-9)->Basic SIP Authentication Settings. Configure SIP authentication settings: 2. In the "Screen Name" field, enter the screen name that displays on the idle screen. 3. In the "Screen Name 2" field, enter the text you want to display on the phone under the “Screen Name” on the idle screen.
Global SIP Settings Aastra Web UI Configure Global Call Waiting 10. The "Call Waiting" field is enabled by default. To disable call waiting on a global basis, uncheck this box. For more information about setting the call waiting parameters, see Chapter 5, the section, “Call Waiting” on page 5-57. Configure Per-Line Call Waiting 11. The "Call Waiting" field is set to “Global” by default. To enable call waiting for a specific line, select “enabled” from the list in this field.
Global SIP Settings IP Phone UI 10. Enter an IP address or fully qualified host name in the Registrar Server field. Default is 0.0.0.0. A global value of 0.0.0.0 disables registration. However, the phone is still active and you can dial using username@ip address of the phone. If the Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e., line 1, line 2, etc.
Global SIP Settings For the 6867i: Note: You can set global configuration only using the IP Phone UI. IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the Advanced softkey. 3. Enter the Administrator password using the keypad. Default is “22222”. 4. Select SIP > Call Server. Configuring Proxy IP and Proxy Port 5. In the Proxy Server field, enter an IP address or fully qualified host name in the Proxy Server field. Default is 0.0.0.0. 6.
Global SIP Settings Aastra Web UI 1. For global configuration, click on Advanced Settings->Global SIP->Basic SIP Network Settings. Or, for per-line configuration, click on Advanced Settings->Line N (1-9)->Basic SIP Network Settings. 2. In the "Proxy Server" field, enter an IP address or fully qualified host name of the SIP proxy server. 3. In the "Proxy Port" field, enter a port number for accessing the SIP proxy server. 4.
Global SIP Settings Aastra Web UI 8. In the "Backup Outbound Proxy Server" field, enter the backup SIP outbound proxy server IP address or fully qualified domain name. 9. In the "Backup Outbound Proxy Port" field, enter the port on the IP phone that allows SIP messages to be sent to the backup outbound proxy server. 10. In the "Registrar Server" field, enter an IP address or fully qualified host name for the SIP registrar server. A global value of 0.0.0.0 disables registration.
Global SIP Settings Aastra Web UI Parameters Configuration File Parameters Local SIP UDP/TCP Port (see page 4-27) sip local port (see page 4-27) Local SIP TLS Port (see page 4-27) sip local tls port (see page 4-27) Registration Failed Retry Timer sip registration retry timer Registration Timeout Retry Timer sip registration timeout retry timer Registration Renewal Timer sip registration renewal timer N/A sip subscription timeout retry timer N/A sip subscription failed retry timer BLF Subscri
Global SIP Settings Aastra Web UI 1. For Global configuration, click on Advanced Settings->Global SIP->Advanced SIP Settings. 2. Or for per-line configuration, click on Advanced Settings->Line N. 3. Enable the "Explicit MWI Subscription" field by checking the check box. (Disable this field by unchecking the check box. Default is disabled).
Global SIP Settings Aastra Web UI 6. Enable the “AS-Feature-Event Subscription” field by checking the check box. (Disable this field by unchecking the check box. Default is disabled). This feature enables or disables the specified line with the BroadSoft’s server-side DND, CFWD, or ACD features. For more information about this feature, see Chapter 6, the section, “As-Feature-Event Subscription” on page 6-11. Note: The “AS-Feature-Event Subscription” feature is configurable on a global or per-line basis.
Global SIP Settings Aastra Web UI 17. In the "Registration Renewal Timer" field, enter the threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send registration renewals half-way through the registration period, unless half-way is more than the threshold value.
Global SIP Settings Aastra Web UI 24. Enable the "XML SIP Notify" field by checking the check box. (Disable this field by unchecking the check box. Default is disabled). Enabling this parameter allows the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Global SIP Settings For example, if the RTP base port value is 5000, the first voice patch sends RTP on port 5000 and RTCP on port 5001. Additional calls would then use ports 5002, 5003, etc. You can configure the RTP port on a global-basis only, using the configuration files, the IP Phone UI, or the Aastra Web UI. Basic Codecs (G.711 u-Law, G.711 a-Law, G.729) CODEC is an acronym for COmpress-DECompress. It consists of a set of instructions that together implement one or more algorithms.
Global SIP Settings Optional parameters have also been created to configure this feature. Administrators can enable the feature by using the “sip amr codec payload format”, which specifies the payload format for AMR/AMR-WB. AMR/AMR-WB can operate in either bandwidth-efficient mode (0) or in octet-aligned mode (1), depending on the value configured.
Global SIP Settings Customized Codec Preference List You can also configure the IP phones to use preferred codecs. To do this, you must enter the payload value (payload), the packetization time in milliseconds (ptime), and enable or disable silence suppression (silsupp). Payload is the codec type to be used. This represents the data format carried within the RTP packets to the end user at the destination. The default payload setting is to allow all codecs. You can set payload to use only basic codecs (G.
Global SIP Settings Customized Codec Settings Attribute Value payload Configuration Files Web UI 0 - G711u/8000 8 - G711a/8000 9 - G722/8000 18 - G729/8000 96 - G726-40/8000 97 - G726-24/8000 98 - G726-16/8000 106 - BV16/8000 107 - BV32/16000 110 - G711u/16000 111 - G711a/16000 112 - L16/8000 113 - L16/16000 115 - G726-32/8000 118 - AMR G.722.2 119 - AMR-WB G.722.2 G.711u (8K) G.711a (8K) G.722 G.729 G.726-40 G.726-24 G.726-16 BV16 (8K) BV32 (16K) G711u (16K) G711a (16K) L16 (8K) L16 (16K) G.
Global SIP Settings 15 118 AMR (G.722.2) (Licensed feature for 6735i, 6737i, 6863i, 6865i, and 6867i only) 16 119 AMR-WB (G.722.2) (Licensed feature for 6735i, 6737i, 6863i, 6865i, and 6867i only) You can specify a customized codec preference list on a global-basis using the configuration files or the Aastra Web UI. Out-of-Band DTMF and DTMF Method The IP phones support out-of-band Dual-Tone Multifrequency (DTMF) mode as referenced in RFC2833.
Global SIP Settings When an active call is using SRTP (i.e. when an SRTP enabled IP phone initiates a call and the receiving phone is also SRTP enabled) and the transport protocol is set to TLS, the IP Phone UI displays a “lock” icon, indicating that the call is secure. If one of the phones does not support SRTP and/or TLS is not enabled, the IP Phone UIs do not display the lock icon, indicating that the call may not be secure.
Global SIP Settings IP Phone UI For the 6739i: 1. Press the Options key on the phone to enter the Options List. 2. Press the Advanced button. A keyboard displays. 3. Enter the Administrator password using the keyboard. Default is “22222”. 4. Press the SIP button. 5. 6. 7. 8. Press to scroll to the next screen. Press RTP Port Base and enter an RTP port base setting. Default is 3000. Press until the Options List screen displays. Press Restart to restart the phone for the change to take affect.
Global SIP Settings Aastra Web UI 1. Click on Advanced Settings->Global SIP->RTP Settings. Global Settings. Click on Advanced Settings->Line ->RTP Settings. Per-Line Settings. 2. Enter an RTP Port Base in the RTP Port field. Default is 3000. The RTP Port indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router. The RTP port is used for sending DTMF tones and for the audio stream.
Global SIP Settings Aastra Web UI 6. In the Codec Preference List, select a codec (with its payload type) you want the phones to use. Valid values are: • All • Basic (G.711 u-law, G.711 a-law, G.729) • G722 • G711u/8K • G711u/16K • G711a/8K • G711a/16K • G729 • G726-16 • G726-24 • G726-32 • G726-40 • BV16 (8K) • BV32 (16K) • L16 (8K) • L16 (16K) • AMR (Licensed feature for 6735i, 6737i, 6863i, 6865i, and 6867i only) • AMR-WB (G.722.
Global SIP Settings RTCP Summary Reports The IP phones include the capability of enabling/disabling the generation of RTCP summary reports using the SIP vqrtcpxr event package. These RTCP summary reports include voice quality statistics according to draft-ietf-sipping-rtcpsummary-05 specifications including packet loss, jitter, and delay statistics, as well as call quality scores.
Global SIP Settings As administrator, you configure Autodial globally, or on a per-line basis, for an IP phone. The line setting overrides the global setting. For example, you can disable Autodial on a specific line simply by setting the line’s autodial number parameter to empty (blank). Warning! Before configuring Autodial on your IP phone: • Any speeddial numbers that you configure on an IP phone are not affected by autodial settings.
Global SIP Settings Aastra Web UI Per-Line Configuration 1. Click on Advanced Settings->Line <1 - 9>->Autodial Settings. 2. Perform one of the following actions: • To allow this line to use the global autodial settings, click on the Use Global Settings parameter to enable it, then click Save Settings to save your changes. • To specify a different autodial configuration for this specific line, disable the Use Global Settings parameter. Then proceed to step 3. 3.
Configuration Server Protocol Configuration Server Protocol You can download new versions of firmware and configuration files from the configuration server to the IP phone using any of the following types of protocols: TFTP, FTP, HTTP, and HTTPS. For each Protocol, you can specify the path for which the configuration files are located on the server. For HTTP and HTTPS, you can also specify the port number to use for downloading the phone configuration.
Configuration Server Protocol IP Phone UI 9. Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. TFTP Settings • • • • • Select Primary TFTP Enter the IP address or fully qualified domain name of the primary TFTP server. Press Done or Set to save the change. Select Pri TFTP Path. Enter the path name for which the configuration files reside on the TFTP server for downloading to the IP Phone.
Configuration Server Protocol IP Phone UI HTTP Settings • • • • • Select HTTP Server Enter the IP address of the HTTP server. Press Done or Set. Select HTTP Path. Enter the path name for which the configuration files reside on the HTTP server for downloading to the IP Phone. If the IP phone’s files are located in a sub-directory beneath the server’s root directory, the relative path to that sub-directory should be entered in this field. Enter the path name in the form folderX\folderX\folderX.
Configuration Server Protocol For the 6739i: IP Phone UI 1. Press the Options key on the phone to enter the Options List. 2. Press the Advanced button. A keyboard displays. 3. Enter the Administrator password using the keyboard. Default is “22222”. 4. Press Cfg. Svr. 5. Press the Download Protocol field, and press the value you want the phone to use for downloading from the configuration server.
Configuration Server Protocol IP Phone UI HTTP Settings • • • • • • Press HTTP Server. Enter the IP address of the HTTP server. Press HTTP Port. Enter the HTTP port that the server uses to load the configuration to the phone over HTTP. Default is 80. Press HTTP Path. Enter the path name for which the configuration files reside on the HTTP server for downloading to the IP Phone.
Configuration Server Protocol IP Phone UI 7. Use the following table to configure the applicable server. TFTP Settings • In the Primary Server field, enter the IP address or fully qualified domain name of the primary TFTP server. • In the Pri TFTP Path field, enter the path name for which the configuration files reside on the TFTP server for downloading to the IP Phone.
Configuration Server Protocol Aastra Web UI 1. Click on Advanced Settings->Configuration Server. 41-001343-02 REV04 – 05.
Configuration Server Protocol Aastra Web UI 2. Select the protocol from the "Download Protocol" list box. Valid values are TFTP, FTP, HTTP, and HTTPS. Default is TFTP. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server. Use the following table to configure the applicable server. TFTP • Enter an IP address or fully qualified domain name in the "TFTP Server" field.
Chapter 5 Configuring Operational Features About this Chapter The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features.
About this Chapter Topic Page Call Waiting page 5-57 Stuttered Dial Tone page 5-61 XML Beep Support page 5-62 Status Scroll Delay page 5-63 Switch Focus to Ringing Line page 5-64 Call Hold Reminder During Active Calls page 5-65 Call Hold Reminder (on Single Hold) page 5-66 Call Hold Reminder Timer & Frequency page 5-67 Preferred Line and Preferred Line Timeout page 5-68 Goodbye Key Cancels Incoming Call page 5-69 Message Waiting Indicator Line page 5-71 Customizable Message Waiting I
About this Chapter Topic Page BLF/Xfer and Speeddial/Xfer Keys page 5-138 Speeddial/Conference Key page 5-141 Speeddial/MWI Key page 5-143 Automatic Call Distribution (ACD) (for Sylantro Servers) page 5-147 Directed Call Pickup/Group Call Pickup page 5-151 Do Not Disturb (DND) page 5-154 Bridged Line Appearance (BLA) page 5-166 BLA Support for Third-Party Registration page 5-171 P-Preferred Identity Header for BLA Accounts page 5-172 BLA Support for Message Waiting Indicator (MWI) page
Operational Features Operational Features Description This section describes the operational features managed and configured by a System Administrator. User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra Web UI. Use the following procedures to change the user password. Note: The IP phones support numeric characters only in passwords.
Operational Features IP Phone UI For the 6867i: 1. Press to enter the Options List. 2. Select Lock > Password. 3. Press on the “Current Password” text box, and enter the current user password. 4. Press on the “New Password” text box, and enter the new user password. 5. Press on the “Re-enter Password” text box, and re-enter the user password. 6. Press Save. The Options screen displays indicating your changes were saved. Aastra Web UI 1. Click on Operation->User Password. 2.
Operational Features Resetting a User Password If a user forgets his password, either the user or an administrator can reset it so a new password can be entered. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only at the path Operation->Phone Lock. Use the following procedure to reset a user password. Aastra Web UI 1. Click on Operation->Phone Lock. 2.
Operational Features Administrator Passwords An administrator can change the administrator passwords on the phone using the configuration files only. An administrator can also assign a password for using the Options key on the IP phone. You turn this feature on and off by entering the "options password enabled" parameter followed by a valid value in the configuration files. Valid values are 0 (false; Options key not password protected), or 1 (true; Options key password protected).
Operational Features Locking/Unlocking the Phone Using the IP Phone UI Use the following IP Phone UI procedure to lock/unlock an IP phone and prevent it from being used or configured. IP Phone UI Lock the phone: 1. 2. Press on the phone to enter the Options List. Select Phone Lock. The prompt, “Lock the phone?” displays. 3. Press Lock to lock the phone. Unlock the phone: 1. Press on the phone to enter the Options List. The prompt, “To unlock the phone...Password:” 2.
Operational Features For the 6867i: IP Phone UI Lock the phone: 1. 2. Press on the phone to enter the Options List. Select Lock > Phone Lock. The prompt, “Lock the phone?” displays. 3. Select Yes or press the Lock softkey to lock the phone. Unlock the phone: 1. Press on the phone to enter the Options List. An “Enter Unlock Password” prompt displays. 2. Enter the user or administrator password and press Enter. Default is “22222”. A prompt “Unlock the Phone?” displays. 3.
Operational Features Use the following procedure to configure a key as a lock/unlock key using the configuration files. Configuration Files To configure a softkey/programmable key as a lock/unlock key using the configuration files, see Appendix A, the section, “Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters” on page A-156. Reference To use the lock/unlock softkey or programmable key, see “Using the Configured Lock/Unlock Softkey on the IP Phone” on page 5-10.
Operational Features IP Phone UI Unlock the phone: 1. Press the UNLOCK softkey. A password prompt displays. 2. Enter the user or administrator password and press ENTER. The phone unlocks. The LED for the softkey AND the Message Waiting Lamp go OFF. The “Lock” label appears next to the softkey you just pressed. For the 6739i: IP Phone UI Lock the phone: 1. Press the LOCK softkey. The phone locks. The message “Phone is Locked” displays on the screen.
Operational Features Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number so that it can be easily remembered and dialed quickly.
Operational Features Aastra Web UI 1. Click on Operation->Phone Lock. 2. In the “Emergency Dial Plan” field, enter the number used in your local area to contact emergency services. For multiple numbers, enter a “|” between each emergency number. For example: 911|110. Default for this field is "911|999|112|110". You can enter up to 512 characters in this field. 3. Click Save Settings to save the emergency dial plan to your phone. 41-001343-02 REV04 – 05.
Operational Features Configurable Emergency Call Behavior Administrators have the option of changing the default behavior of the IP phones when an emergency call (i.e. a call made to an emergency number matching one of the values defined in the “emergency dial plan” parameter) is placed.
Operational Features Configuring the SIP User Parameter Dial Plan Use the following procedure to configure the SIP user parameter dial plan. Configuration Files For the specific parameter you can set in the configuration files, see Appendix A, the section, “User Dial Plan Setting” on page A-16. Limitation The “sip user parameter dial plan” value is checked AFTER an existing prepend dial plan is checked, so the number that the phone dials will have prepend digits also.
Operational Features Method 1 You can set a time zone using the Time Zone option in the IP Phone UI or you can use the “time zone name” parameter in the configuration files. Both methods allow you to enter a value from the Time Zone table. The list of time zone names is provided in the table in Appendix A, the section, “Time Zone Name/Time Zone Code Table” on page A-42.
Operational Features Custom Configuration File Parameter dst start week Description Example The week in the specified month in which DST starts. Valid value is a positive or negative integer from 1 to 5. dst start week: 2 1 = first full week of month -1 = last occurrence "dst start day" in the month 2 = second full week of month -2 =second last occurrence "dst start day" in the month . . .
Operational Features Example 2 The following is an example of a custom time zone configuration in the configuration files using absolute time: time zone name: Custom dst [start|end] relative date: 0 #absolute #start of dst start dst start dst start #End of dst end dst end dst end DST month: 3 #March week: 2 #second full week day: 1 #Sunday DST month: 11 #November week: 1 #first full week day: 1 #Sunday DHCP Time Offset (Option 2) Support DHCP Option 42 enables the phone to be configured with the Network
Operational Features Custom Time Zone Support A User or Administrator can also set a custom time zone on the phone to be configured with the Network Time Protocol (NTP) server addresses. However, NTP provides the Coordinated Universal Time (UTC) time so the phone requires the offset from UTC in order to deliver the correct local time.
Operational Features IP Phone UI 7. Select a date format from the list of options. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD • DD MMM YYYY • WWW DD MMM • DD MMM • DD.MM.YYYY Note: The default Date Format is WWW MMM DD (Day of Week, Month, Day). 8. Press Done to save the Date Format. Set Time Zone: 9. Select Time Zone. 10. For 3-Line LCD Displays: Press * to display a list of time zones.
Operational Features For the 6739i: IP Phone UI 1. Press the Options key on the phone to enter the Options List. Set Time Format: 2. Press Set Time. 3. Press Time Format and select a value for the time format on your phone. Valid values are 12 Hour and 24 Hour. Note: The default Time Format is 12 Hour. Set Date Format: 4. Press Date Format. 5. Select a date format from the list of values.
Operational Features IP Phone UI Set Daylight Savings Time: 10. Press Daylight Savings. 11. Press a Daylight Savings time option. Valid values are: • OFF • 30 min summertime • 1 hr summertime • automatic Note: The default for Daylight Savings is Automatic. 12. 13. 5-22 Press the Press the to return to the previous screen. button or the button at any time to return to the idle screen. 41-001343-02 REV04 – 05.
Operational Features For the 6867i: IP Phone UI 1. Press to enter the Options List. Set Time Format: 2. Navigate to the Time and Date -> Settings option and press the button or Select softkey. 3. With Time Format highlighted press the 4 key to move to selection column. 4. Use the 5 and 2 keys to scroll through and choose the desired time format. Valid values are 12 Hour and 24 Hour (the default is 12 Hour). Set Daylight Savings: 5.
Operational Features Configuring Time and Date Using the Aastra Web UI Use the following procedure to set a time and date, time and date format, time zone, and daylight savings time using the Aastra Web UI. Aastra Web UI 1. Click on Basic Settings->Preferences->Time and Date Setting. 2. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) • 24h (24 hour format).
Operational Features Setting Time Server Using the Configuration Files Use the following procedure to enable/disable the Time Server and optionally set the IP Address of Time Servers 1, 2, and/or 3. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Time Server Settings” on page A-45. Setting Time Server Using the IP Phone UI Use the following procedure to set the Time Server and optionally set the IP Address of Time Servers 1, 2, and/or 3.
Operational Features Setting Time Server Using the Aastra Web UI Use the following procedure to set the Time Server and optionally set the IP Address of Time Servers 1, 2, and/or 3. Aastra Web UI 1. Click on Basic Settings->Preferences->Time and Date Setting. To enable/disable Time Server: 2. The “NTP Time Server” field is enabled by default. If you need to disable the Time Server, uncheck the box. The Time Server 1, 2, and 3 fields are grayed out when disabled. To set Time Server 1, 2, and/or 3: 3.
Operational Features Backlight Mode Note: Applicable to the 6735i, 6737i, 6755i, 6757i, 6757i CT, and 6865i IP Phones only. The 6735i, 6737i, 6755i, 6757i, 6757i CT and 6865i have a backlight feature that allows you to turn the backlight on the LCD: • Off - Backlight is always OFF. • Auto (Default)- Automatically turns ON the backlight when the phone is in use, and then automatically turns OFF the backlight when the phone is idle after a specified length of time.
Operational Features Display Note: Applicable to the 6739i and 6867i IP Phones only. The Display option on the 6739i and 6867i IP phones allows you to set the following on your phone: • Brightness Level • Brightness Timer • Calibrate Screen (6739i only) Brightness Level The "Brightness Level" option allows you to set the amount of light that illuminates the LCD display. Use this option to set your preference of brightness. Setting Brightness For the 6739i: IP Phone UI 1.
Operational Features Brightness Timer The "Brightness Timer" option allows you to set the amount of time you want the LCD display to stay illuminated before turning the backlight off during a period of inactivity. For example, if you set the brightness timer to 60, when the phone reaches 60 seconds of inactivity, the LCD backlight goes off. Setting Brightness Timer For the 6739i: IP Phone UI 1. Press on the phone to enter the Options List 2. Press the button. 3.
Operational Features Calibrate Screen (6739i only) The “Calibrate Screen” option allows you to calibrate the color touchscreen. This process makes fine adjustments to the color screen on the phone for optimal display purposes. Calibrating the Screen IP Phone UI 1. Press on the phone to enter the Options List 2. Press the button. 3. Press the button. A “Recalibrate touchscreen?” prompt displays. 4. Press “Yes” to continue or “No” to cancel the recalibration. 5.
Operational Features Idle Screen Image Requirements for the 6867i: • 240x320 pixels • 24-bit color depth. • .
Operational Features Switching the 6867i IP Phone’s Home/Idle Screen Mode Use the following procedures to switch the 6867i IP phones home/idle screen mode. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Configurable Home/Idle Screen Modes” on page A-55. Picture ID Feature Note: Applicable to the 6739i and 6867i IP Phones only.
Operational Features Audio DHSG Headset Note: Applicable to the 6735i, 6737i, 6739i, 6753i, 6755i, 6757i, 6757i CT, 6865i, and 6867i IP Phones only. DHSG is a standard for telecommunication headsets. The Aastra 6735i, 6737i, 6739i, 6753i, 6755i 6757i, 6757i CT, 6865i, and 6867i IP Phones support the use of a DHSG headset. Aastra’s DHSG headset support has been tested and verified with the following products: • GN Netcom GN 9350, GN 9350e, GN 9120, GN 9125. All require the GN 14201-10 cable.
Operational Features IP Phone UI 5. If you select “Off”, press Done to save your setting. 6. Press Set or Done to save your setting. The setting applies immediately to the phone. For the 6739i: 1. Press on the phone to enter the Options List. 2. Press the
Operational Features Audio Hi-Q on G.722 Calls The Aastra IP phones support the Hi-Q (high quality) audio technology which delivers enhanced performance and voice clarity for Aastra’s 6700i series of SIP phones. Incorporating wideband audio technology, Aastra Hi-Q significantly improves the audio quality of calls. This technology provides a more lifelike conversation when the G.722 wideband Codec is used. The phones with 8 and 11-line LCD screens display a large icon when Hi-Q is being used on the call.
Operational Features Audio Transmit and Receive Gain Adjustments The audio gain properties for the IP phone handset, headset, and speakerphone is adjusted to reduce side-tone and echo on the local and far-end equipment.
Operational Features Live Dialpad The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, initiates a call to that number. if you dial a number while the phone is on-hook, lifting the receiver or pressing the *Availability of feature dependant on your phone system or service provider.
Operational Features Language The IP phones support several different languages. You can have the IP phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language.
Operational Features Loading Language Packs via the Configuration File (.cfg) Using the configuration files, you specify a language pack to load in the following format: lang__.txt or lang_.txt where is the language code specified in Standard ISO 639 (see Appendix A, the section, Language Codes (from Standard ISO 639) on page A-137) and is the country code specified in Standard ISO 3166 (see Country Codes (from Standard ISO 3166) on page A-138).
Operational Features Specifying the Screen Language to Use Once the language pack(s) have loaded, you must then specify which language to use on the phone. After the phone has booted up, you can specify which language(s) to use. You can use the configuration files (via the “language” parameter) and the IP Phone UI to specify the language for the IP Phone UI. You can use the configuration files (via the “web language” parameter) and Aastra Web UI to specify the files for the Aastra Web UI.
Operational Features IP Phone UI 2. Navigate to the Language option and press the button or Select softkey. 3. With Screen Language highlighted press the 4 key to move to selection column. 4. Use the 5 and 2 keys to scroll through and choose the desired screen language. 5. Press the Save softkey to save your changes. Aastra Web UI 1. Click on Basic Settings->Preferences->Language Settings. Loading the Language Pack 2.
Operational Features Aastra Web UI Specifying the Language to Use in the Aastra Web UI 4. After restarting your phone, log back in using the Aastra Web UI. 5. Click on Basic Settings->Preferences->Language Settings. 6. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. Notes: • Valid values for the 6757i CT cordless handset are English, French, and Spanish only. • All languages may not be available for selection.
Operational Features French Key Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÀÂÇÁÅÆ abc2àâçáåæ 3 DEF3ÉÈÊË def3éèêë 4 GHI4ÎÏ ghi4îï 5 JKL5 jkl5 6 MNO6ÑÓÒÔÖ mno6ñóòôö 7 PQRS7 pqrs7 8 TUV8ÚÙÛÜ tuv8úùûü 9 WXYZ9 wxyz9 * * * # #/\@ #/\@ Spanish Key Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.
Operational Features German Key Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÄÀ abc2äà 3 DEF3É def3é 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6Ö mno6ö 7 PQRS7ß pqrs7ß 8 TUV8Ü tuv8ü 9 WXYZ9 wxyz9 * * * # #/\@ #/\@ Italian Key Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.
Operational Features Portuguese Key Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÁÀÂÃÇ abc2áàâãç 3 DEF3ÉÊ def3éê 4 GHI4Í ghi4í 5 JKL5 jkl5 6 MNO6ÓÔÕ mno6óôõ 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 * * * # #/\@ #/\@ Russian Key Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.
Operational Features Nordic Key Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.:;=_,-'&() 2 ABC2ÅÄÆÀ abc2åäæà 3 DEF3É def3é 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6ÖØ mno6öø 7 PQRS7ß pqrs7ß 8 TUV8Ü tuv8ü 9 WXYZ9 wxyz9 * * * # #/\@ #/\@ Configuring Language Input Using the Configuration Files An Administrator can specify the input language to use by entering a specific parameter in the configuration files.
Operational Features Configuring Language Input Using the IP Phone UI Once “Language Input” is enabled, an Administrator or User can change the input language on the phone using the IP Phone UI. The “Input Language” option appears under the Language option in the IP Phone UI. Use the following procedure to change the input language using the IP Phone UI. IP Phone UI 1. Press the Options key. 2. Select Language from the Options List. 3. Select Input Language from the Language List. 4.
Operational Features Configuring Language Input Using the Aastra Web UI Once “Language Input” is enabled, an Administrator or User can also change the input language on the phone using the Aastra Web UI. The “Input Language” option appears at the path Basic Settings->Preferences->Language Settings. Use the following procedure to set the input language using the Aastra Web UI. Aastra Web UI 1. Click on Basic Settings-> Preferences->Language Settings. 2. Select a language from the "Input Language" field.
Operational Features The following table illustrates the Latin 2 character set now used on the IP Phones. Minimum Ringer Volume To prevent the user from turning off the ringer, an Administrator can configure a parameter called “ringer volume minimum” to set the minimum ringer volume level. When the minimum ringer level is reached while the user keeps pressing the button, the level of sound does not change. Note: This minimum ringer volume does not affect the “silent” ring tone.
Operational Features You can lock and unlock keys using the configuration files only. When viewing the locked key via the Aastra Web UI, the key is grayed out (disabled) and cannot be changed. Locking is dynamic for XML pushes. You use the following “locking” parameters in the configuration files to lock the softkeys and/or programmable keys on all the phones.
Operational Features Locking/Unlocking the SAVE and DELETE keys Note: Applicable to the 6730i, 6731i, 6753i, and 6865i IP Phones only. By default, the 6730i, 6731i, 6753i, and 6865i have two keys dedicated to the Save and Delete functions. These two keys can be made programmable by the Administrator, freeing up the total number of programmable keys if required.
Operational Features Local Dial Plan A dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number. Access codes, area codes, specialized codes, and combinations of the number of digits dialed are all part of a dial plan. For instance, the North American Public Switched Telephone Network (PSTN) uses a 10-digit dial plan that includes a 3-digit area code and a 7-digit telephone number. Most PBXs support variable length dial plans that use 3 to 11 digits.
Operational Features For example, if you add a prepend map of “[2-9]XXXXXXXXX,91”, the IP phone adds the digits “91” to any 10-digit number beginning with any digit from 2 to 9 that is dialed out. Other examples of prepend mappings are: • 1X+#,9 (Prepends 9 to any digit string beginning with “1” and terminated with “#”.) • 6XXX,579 (Prepends “579” to any 4-digit string starting with “6”.) • [4-6]XXXXXX,78 (Prepends “78” to any 7-digit string starting with “4”, “5”, or “6”.
Operational Features Configuring the SIP Local Dial Plan, Dial Plan Terminator, and Digit Timeout Use the following procedures to configure the SIP Local Dial Plan using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Local Dial Plan Settings” on page A-58. Aastra Web UI 1. Click on Basic Settings-> Preferences->General. 2.
Operational Features Suppressing DTMF Playback A feature on the IP phones allows administrators to enable or disable the suppression of DTMF playback when a number is dialed from the softkeys and programmable keys. When suppression of DTMF playback is disabled, and you press a softkey or programmable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window.
Operational Features Aastra Web UI 1. Click on Basic Settings-> Preferences->General. 2. Enable the "Display DTMF Digits" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. 3. Click Save Settings to save your changes. You must restart your IP phone for the changes to take effect. 4. Click on Operation->Reset. 5. In the “Restart Phone” field click Restart to restart the IP phone and apply the changes.
Operational Features Call Waiting The call waiting feature notifies a user on an active call on the phone, of a new incoming call. You can disable this call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message. A User or Administrator can configure this feature.
Operational Features Aastra Web UI 1. For global configuration, click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. Or, for per-line configuration, click on Advanced Settings->Line N (1-9)0->Basic SIP Authentication Settings. Configure Global Call Waiting 2. The "Call Waiting" field is enabled by default. To disable call waiting on a global basis, uncheck this box. Configure Per-Line Call Waiting 3. The "Call Waiting" field is set to “Global” by default.
Operational Features Configuring Call Waiting Tone Use the following procedures to configure the Call Waiting Tone feature on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Call Waiting Settings” on page A-64. Aastra Web UI 1. Click on Basic Settings-> Preferences->General. 2. The "Play Call Waiting Tone" field is enabled by default. To disable this field, uncheck the box.
Operational Features Configuring “Call Waiting Tone Period” You use the following procedures to enable or disable “Call Waiting Tone Period”. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Call Waiting Settings” on page A-64. Aastra Web UI 1. Click on Basic Settings->Preferences->General. 2.
Operational Features Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the configuration files and the Aastra Web UI. Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phones.
Operational Features XML Beep Support The IP phones have a feature that allows you to enable or disable a beep on the phone when it receives a status message from an XML application. This beep can be turned ON or OFF using the Aastra Web UI, the configuration files, or in an XML script. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Operational Features Status Scroll Delay The IP phones have a feature that allows you to specify the time delay, in seconds, between the scrolling of each status message (including XML status messages) on the phone. The default time is 5 seconds for each message to display before scrolling to the next message. You can configure this option via the configuration files or the Aastra Web UI.
Operational Features Switch Focus to Ringing Line An Administrator or User can control the behavior of the phone when it receives an incoming call when it is already in a connected call. By default, the phone switches focus to the ringing line to enable the user to see who is calling them. You can turn off this functionality so that the phone now stays focused on the connected call. You can do this using the “switch focus to ringing line” parameter in the configuration files or the Aastra Web UI.
Operational Features Call Hold Reminder During Active Calls The IP phones allow a User or Administrator to enable or disable the ability for the phone to initiate a continuous reminder tone on the active call when another call is on hold. For example, when this feature is enabled, and the call on Line 1 is on hold, and then the User answers a call on Line 2 and stays on that line, a reminder tone is played in the active audio path on Line 2 to remind the User that there is still a call on hold on Line 1.
Operational Features Call Hold Reminder (on Single Hold) In previous releases, the call hold reminder ring splash was triggered when you hung up a call and there was at least one other call on hold. The reminder ring splash timer started only when the active call hung up and there was still another call on hold.
Operational Features Call Hold Reminder Timer & Frequency There are two parameters an Administrator can set on the IP Phones along with the “call hold reminder” and “call hold reminder during active calls” parameters: • call hold reminder timer • call hold reminder frequency These parameters specify the time delay and time frequency of the ring splash that sounds when you are on an active call and have placed another call on hold. You can configure these parameters using the configuration files only.
Operational Features Preferred Line and Preferred Line Timeout An Administrator or User can define a preferred line as well as a preferred timeout. If a preferred line is selected, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook, you pickup on the preferred line. You can specify the number of seconds it takes for the phone to switch back to the preferred line using the “preferred timeout” parameter.
Operational Features Use the following parameters to configure preferred line focus using the Aastra Web UI. Aastra Web UI 1. Click on Basic Settings->Preferences->General. 2. In the “Preferred Line” field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone. Valid values are: • None (disables the preferred line focus feature) • 1 to 9 Default is 1.
Operational Features For 8 and 11-line LCD phones If you enable this parameter, and the phone receives another call when an active call is already present, the phone displays softkey 1 as “answer” and softkey 2 as “ignore”. You can press the required softkey as applicable. For 3-line LCD phones If you disable this parameter, and the phone receives another call when an active call is already present, the “ignore” option displays in the LCD window.
Operational Features Configurable Status Code on Ignoring Incoming Calls When a user presses the “Ignore” key on the phones during an incoming call, the phone rejects the incoming call with a status code of “486 Busy Here”. The IP phones allow an administrator to configure this status code. You can configure the status code using the configuration files only. Note: Valid status codes are based on RFC3261.
Operational Features Aastra Web UI 1. Click on Basic Settings-> Preferences->General. 2. In the “Message Waiting Indicator Line” field, select a single line from 1 to 9, or select “All” for all lines. If you select a single line, the MWI illuminates when a voicemail message is pending on that line. If you select all lines, the MWI illuminates when a voicemail message is pending on any line from 1 to 9. 3. Click Save Settings to save your changes.
Operational Features DND Key Mode The IP phones have a feature you can enable called "Do not Disturb (DND). An Administrator or User can set “do not disturb” based on the accounts on the phone (all accounts or a specific account). You can set specific modes for the way you want the phone to handle DND.
Operational Features Aastra Web UI 1. Click on Basic Settings->Preferences->General. 2. In the “DND Key Mode” field, select a “do not disturb” (DND) mode to use on the phone. Valid values are: • Account Sets DND for a specific account. DND key toggles the account in focus on the IP Phone UI, to ON or OFF. • Phone Sets DND ON for all accounts on the phone. DND key toggles all accounts on the phone to ON or OFF.
Operational Features Call Forward Mode Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy, which then forwards the call to the assigned destination. An Administrator or User can configure CFWD on the phone-side by setting a mode for the phone to use (Account, Phone, or Custom).
Operational Features Aastra Web UI 1. Click on Basic Settings->Preferences->General. Note: If there is no CFWD key configured on the phone or it is removed, you can still configure Call Forwarding via the IP Phone UI at the path Options->Call Forward. 2. In the “Call Forward Key Mode” field, select a call forward mode to use on the phone. Valid values are: • Account The account mode allows you to configure CFWD on a per account basis. Pressing a configured CFWD key applies to the account in focus.
Operational Features Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED) and Emergency Location Identification Number (ELIN) The IP Phones support Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED). LLDP-MED is designed to allow for things such as: • Auto-discovery of LAN policies (such as VLAN, Layer 2 Priority and Diffserv settings) leading to "plug and play" networking. • Extended and automated power management of Power over Ethernet endpoints.
Operational Features Configuring LLDP-MED and ELIN Use the following procedures to configure LLDP-MED and ELIN on the IP phones. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “LLDP-MED and ELIN Settings” on page A-112. Use the following procedure to enable/disable LLDP-MED using the IP Phone UI. Note: You cannot configure the “LLDP Interval” or the “Use LLDP ELIN” parameters via the IP Phone UI. IP Phone UI 1.
Operational Features Use the following procedure to configure LLDP-MED using the Aastra Web UI: Aastra Web UI 1. Click on Advanced Settings->Network->Advanced Network Settings. 2. The “LLDP” field is enabled by default. To disable LLDP, click the check mark in the box to clear the check mark. 3. In the “LLDP Packet Interval” field, enter the time, in seconds, between the transmission of LLDP Data Unit (LLDPDU) packets. The value of zero (0) disables this parameter. Valid values are 0 to 2147483647.
Operational Features Note: To configure outgoing intercom calls using these parameters, see “Configuring Intercom Calls Settings” on page 5-81. Incoming Intercom Calls You can configure how the phone handles incoming intercom calls. You can receive incoming intercom calls whether or not there are active calls on the phone. The way the phone handles the call depends on the incoming intercom call configuration. The following paragraphs describe the configuration parameters for incoming intercom calls.
Operational Features Note: To configure incoming intercom calls using these parameters, see “Configuring Intercom Calls Settings” on page 5-81. Configuring Intercom Calls Settings You can configure the Intercom feature using the configuration files or the Aastra Web UI. Note: An administrator can configure the incoming and outgoing Intercom feature. A user can configure the incoming Intercom feature only. Use the following procedures to configure Intercom calls on the IP phone.
Operational Features Aastra Web UI Incoming intercom Settings: 1. Click on Basic Settings->Preferences->Incoming Intercom Settings. 2. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls. To disable this field, uncheck the box. Note: If the Auto-Answer field is not checked (disabled), the phone treats the incoming intercom call as a normal call. 3. The "Microphone Mute" field is enabled by default.
Operational Features How it works After pressing a configured “Paging” key on the phone, the phone sends an RTP stream to a preconfigured multicast address (IP port). Any phone in the local network then listens for the RTP stream on the preconfigured multicast address (IP port). For both sending and receiving of the multicast RTP there is no sip signaling involved. When the phone sends or receives a multicast RTP, it shows its involvement to the user by displaying "Paging".
Operational Features Aastra Web UI 3. Click on Softkeys and XML. or Click on Programmable Keys. or Click on Expansion Module Keys. 4. Choose a key that you want to assign as the Paging Key and select Paging from the “Type” field. 5. In the “Label” field, enter a key label to assign to the Paging key (for example, “Group 1”). 6. In the “Value” field, enter a multicast IP address and a port number for the Paging key.
Operational Features Enabling/Disabling Redial, Xfer, and Conf Keys You can enable or disable the Redial, Xfer, and Conf keys as required using the following parameters in the configuration files: • redial disabled • conference disabled • call transfer disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 1, the key is not active and is ignored if pressed by the user. For "redial disabled" the value of 1 does not save the dialed number to the "Redial List".
Operational Features Using Redial Key for “Last Number Redial” The IP phones have an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone. You can: • Press the Redial key twice to redial the last number dialed. • Press the Redial key once, scroll the list of numbers, then press the Redial button again to dial the number that displays on the screen. The “last number redial” feature for the Redial key is static and is not configurable.
Operational Features Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phones. Ring Tones There are several distinct ring tones a user or administrator can select from to set on the IP phones. You can enable/disable these ring tones on a global basis or on a per-line basis. The following table identifies the valid settings and default values for each type of configuration method.
Operational Features Ring Tone Sets In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of tones customized for a specific country.
Operational Features IP Phone UI 5. Select the type of ring tone (Tone 1 through Tone 5, or Silent). 6. Press Done to save the change. 7. Select Tone Set. 8. Select the country for which you want to apply the tone set. Valid values are Australia, Brazil, Europe, France, Germany, Italy, Italy2, Malaysia, Mexico, Brazil, Russia, Slovakia, UK, and US. Default is US. 9. Press Done to save the change. The ring tone and tone set you select is immediately applied to the IP phone. For the 6739i: 1.
Operational Features Aastra Web UI 1. Click on Basic Settings->Preferences. For global configuration: 2. In the "Ring Tones" section, select a country from the "Tone Set" field. Valid values are Australia, Brazil, Europe, France, Germany, Italy, Italy2, Malaysia, Mexico, Brazil, Russia, Slovakia, UK, and US. Default is US 3. Select a value from the "Global Ring Tone" field. Note: See the “Ring Tone Settings Table” on page 5-87 for valid values. For per-line configuration: 4.
Operational Features IP Phone Handset Audio Mode Speaker Audio Mode 6735i 6737i 6739i X 6753i X 6755i X 6757i and 6757i CT X 6863i 6865i 6867i Notes: • The “ring audibly enable” parameter is disabled by default. • This feature is not supported when utilizing the headset audio mode. • With this feature enabled and when the phone’s speaker is playing the incoming call’s ring tone, call-waiting tones will not be played.
Operational Features Configuring the No Service Congestion Tone Use the following procedures to configure the no service congestion tone feature. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “No Service Congestion Tone Settings” on page A-122. Priority Alerting Priority alerting on the IP phones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones.
Operational Features Sylantro Servers The ring tone keywords that can display in the "Alert-Info" header for a Sylantro server are: • alert-acd (auto call distribution) • alert-community-1 • alert-community-2 • alert-community-3 • alert-community-4 • alert-emergency • alert-external • alert-group • alert-internal • alert-priority When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keyword is mapped to the ring tone pattern based on the configuration you set in the Aastra
Operational Features A System Administrator can configure the ring tone cadences if required, using the configuration files. The following table identifies the different Bellcore ring tone patterns and cadences.
Operational Features Brazilian Tone Set Cadences The following are Brazilian tone set cadences. Tone Frequency (Hz) Cadence (on/off) Dial 425 Continuous Secondary Dial 425 300/100/300/1300 Ringing 425 1000/4000 Busy 425 250/250 Congestion 425 500/500 Call Waiting 425 100/100/100/10000 Ring Cadence 1000/4000 Russian Tone Set Cadences The following are Russian tone set cadences.
Operational Features Italian Tone Set Cadences The following are Italian tone set cadences (for “Italy”). Tone Frequency (Hz) Cadence (on/off) Dial 425 0.2/0.2/0.6/1.0 Secondary Dial 425 Continuous Ringing 425 1.0/4.0 Busy 425 0.5/0.5 Congestion 425 0.2/0.2 Call Waiting 425 0.40/0.10/0.25/0.10/0.15 Slovak Tone Set Cadences The following are Slovak tone set cadences. Tone Frequency (Hz) Cadence (on/off) Dial 425 0.33/0.33/0.66/0.66 Secondary Dial 425 (0.165/0.165)x3 /0.66/0.
Operational Features Configuring Priority Alerting using the Aastra Web UI Use the following procedure to configure Priority Alerting using the Aastra Web UI. Aastra Web UI 1. Click on Basic Settings->Preferences. 2. In the "Priority Alerting Settings" section, enable the "Enable Priority Alerting" field by checking the check box. (Disable this field by unchecking the box). For Sylantro Servers: 3.
Operational Features Bellcore-dr3 CallWaitingTone3 Bellcore-dr4 CallWaitingTone4 3 4 Tone On Tone Off 90 90 100 100 110 110 Tone On Tone Off 90 90 100 100 110 110 Tone On Tone Off 90 90 100 100 110 110 Tone On Tone Off 270 90 300 100 330 110 For Asterisk and Broadworks servers, call waiting tones are specified by the default Bellcore tones indicated in the table Ring Tone Pattern (Asterisk/Broadworks Servers) on page 5-93.
Operational Features How this Feature Works when Directed Call Pickup is Enabled with BLF or BLF/List 1. Phone A monitors Phone B via BLF/List. 2. Phone C calls Phone B; Phone B rings. 3. If you press the BLF/List softkey on Phone A, it picks up the ringing line on Phone B. 4. Phone C connects to Phone A. How this Feature Works when Directed Call Pickup is Disabled with BLF or BLF/List 1. Phone A monitors Phone B via BLF/List. 2. Phone C calls Phone B; Phone B rings 3.
Operational Features Aastra Web UI 4. For the 6739i, 6755i, 6757i, and 6757i CT enable the "Play a Ring Splash" feature by selecting either Enabled (when idle) or Enabled also in call (when idle and in an active call state. For all other IP phones enable the "Play a Ring Splash" feature by clicking on the checkbox. (Default is disabled). If the "Play a Ring Splash" parameter is enabled, the IP phone plays a short "ring splash" when there is an incoming call on the BLF monitored extension.
Operational Features Aastra Web UI 5. Click on Operation->Softkeys and XML or Click on Operation->Programmable Keys or Click on Operation->Expansion Module . Note: Depending on your phone-model, the key configuration screen displays. The 6755i Key Screen is shown as an example. 6. Select a softkey or programmable key to configure. 7. In the "Type" field, select "BLF" (Asterisk), "BLF/List" (BroadSoft BroadWorks). 8.
Operational Features Aastra Web UI 12. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, sip:9@192.168.104.13. Note: The value of the BLF/List URI parameter must match the list name configured. Otherwise, no values display on the 6757i screen and the feature is disabled. 13.
Operational Features Aastra Web UI 5. Click on Operation->Softkeys and XML or Click on Operation->Programmable Keys or Click on Operation->Expansion Module . Note: Depending on your phone-model, the key configuration screen displays. The 6755i Key Screen is shown as an example. 6. Select a softkey or programmable key to configure. 7. In the "Type" field, select "XML”. 8. For 8 and 11-Line LCD softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring. 9.
Operational Features Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys You can configure the softkeys, programmable keys, feature keys, and expansion module keys that are applicable to a specific phone model, to perform specific functions on the IP phones. Note: When entering definitions for softkeys in the configuration files, the “#” sign must be enclosed in quotes.
Operational Features State-Based Softkeys Users and administrators can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: • idle - The phone is not being used. • connected - The current line is in an active call (or the call is on hold) • incoming - The phone is ringing. • outgoing - The user is dialing a number, or the far-end is ringing.
Operational Features Softkey Type Default States Paging All states disabled. Empty idle, connected, incoming, outgoing, busy You can enable or disable the softkey states using the configuration files or the Aastra Web UI. In the Aastra Web UI, you disable a state by unchecking the box for that operational state.
Operational Features The following table shows how the keys in the example above would display on the IP Phone UI. Note: The "empty" key type allows a softkey to be removed quickly by deleting the softkey information from the configuration file. Softkey Idle Connected Notes softkey1 Key 1 Key 2 Line displays for softkey1. Key 1 in connected state is the Drop key. Idle and connected display as applicable. softkey2 (not used) (not used) Softkey2 is not displayed.
Operational Features Softkey/Programmable Key/Expansion Module Key Functions You can configure the softkeys and programmable keys on the phones and any attached expansion module keys to perform specific functions using the configuration files or the Aastra Web UI. Note: On the 6739i, you can also configure softkeys using the IP Phone UI. For more information, see the Aastra Model 6739i IP Phone User Guide.
Operational Features Softkey/Programmable Key Function Configuration File Parameter Directed Call Pickup dcp (DCP)/Group Call Pickup (GCP) Aastra Web UI Parameter Description Directed Call Pickup (This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3). (For Sylantro Servers) Indicates the key is configured for either Directed Call Pickup or Group Call Pickup. The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension(s).
Operational Features Softkey/Programmable Key Function Configuration File Parameter Aastra Web UI Parameter Description Speeddial/Xfer speeddialxfer Speeddial/Xfer Indicates the key is set to be used as a Speeddial key AND as a Transfer key. For more information about the Speeddial/Xfer feature, see the section “Use the following parameters to configure the ring splashsettings:” on page 5-137.
Operational Features Softkey/Programmable Key Function Configuration File Parameter Aastra Web UI Parameter Description Services services Services Indicates the key is set to access Services, such as, Directory List, Callers List, Voicemail, and any other XML applications configured on the phone. For more information about using the Services key, see your IP Phone User Guide.
Operational Features Aastra Web UI 1. Click on Operation->Softkeys and XML or Click on Operation->Programmable Keys or Click on Operation->Expansion Module . Depending on your phone-model, the key configuration screen displays. The 6755i Key Screen is shown as an example. 2. Select a key to configure. For Softkeys and Expansion Module Keys: 3. In the "Type" field, select the type of softkey you want to configure.
Operational Features Aastra Web UI For Programmable Keys: 9. In the “Hard Key” field, select the programmable key type you want to configure. Reference: For available type values on each IP phone model, see Appendix A, the section, “Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters” on page A-156. 10. In the "Value" field, enter a value to associate with the programmable key.
Operational Features For example, with the 9480i, 9480i CT, 6735i, and 6755i IP phone has a total of six physical softkey buttons. By default, when a total of six softkeys are configured, the screen displays five softkeys and offers a “More” option to access the remaining softkey.
Operational Features When the “collapsed more softkey screen” parameter is enabled for the 6737i, 6757i, or 6757i CT the phone will apply the same behavior if six top softkeys or six bottom softkeys are configured.
Operational Features When the “collapsed more softkey screen” parameter is enabled for the 6739i IP phone, the phone will apply the same behavior if a total of 12 softkeys are configured.
Operational Features When the “collapsed more softkey screen” parameter is enabled for the 6867i IP phone, the phone will apply the same behavior if six top softkeys or four bottom softkeys are configured.
Operational Features Configuring the Increase of Displayed Characters for Softkey Line Labels Use the following parameter to disable the line icon and increase the number of characters displayed for softkey line labels: Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Increase of Displayed Characters for Softkey Line Labels” on page A-165.
Operational Features the base. • If no line keys are programmed for the feature key, the handset is restricted to intercom calls only. • If all 12 programmable functions have been programmed to "None", the user is presented with a List empty message when the feature key is pressed. List empty Use web page to configure • For security reasons, the user has 180 seconds (3 minutes) to complete the programming. Otherwise, the phone displays the following error: ** Error **: Session expired, Please reload page.
Operational Features Handset Key Functions Table Feature Key Function Configuration File Parameter Aastra Web UI Parameter Description None none None Indicates the key is disabled. This option is available from Web UI only. Line line Line Indicates the key is configured for line use. icom Icom Indicates the key is set to be used as the Intercom key. (Lines 1 through 9 are available for selection) Icom For more information about the Icom key, see your Aastra IP Phone 6757i CT User’s Guide.
Operational Features Feature Key Function Configuration File Parameter Aastra Web UI Parameter Description Public public Public Indicates the key is configured to toggle from public to private mode. A public and private key can be used when at a line item in the Directory List. The Private key toggles a number in the Directory List to private. The Public key allows a number in the Directory List to be sent to the handsets. A 6757i CT accepts a maximum of 50 entries with the public attribute.
Operational Features Aastra Web UI 1. Click on Operation->Handset Keys. 2. Select the handset key you want to program. 3. Select the function for that handset key from the "Key Function" field. 4. Click Save Settings to save the function you selected to the handset key. The key programming information is sent to the 6757i Base Station and to all the cordless handsets associated with that Base Station. Any key programmed to "None" does not appear in the handset’s list.
Operational Features Press-and-Hold Speeddial Keypad Keys The keypad keys on the IP phones can be used to store speeddial numbers that are dialed out when a user presses and holds the respective key. These press-and-hold speeddial numbers can be configured using the IP phone UI, the Aastra Web UI, or by defining the “pnhkeypadN value” and “pnhkeypadN line” parameters in the configuration files.
Operational Features 6867i Hard Key Reprogramming Administrators have the ability to reprogram 7 of the 6867i IP phone’s hard keys with any one of the phone’s softkey functions.
Operational Features The following parameters can be used to reprogram the hard keys: Configuration Parameter Description hardkeyN type The type of key to which you would like to change the hard key.
Operational Features In addition to the above basic parameters, the following supplementary parameters can also be used for the hard keys: Configuration Parameter Description hardkeyN locked Locks the specified hard key on the IP phones. When enabled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key.
Operational Features Customizing the Key Type List in the Aastra Web UI An Administrator can configure which key types display in the Aastra Web UI list for a Softkey, Programmable Key, Expansion Module Key, and/or Feature Key (CT Models). Currently, in the Aastra Web UI for a phone, you can select a type of key from a list of more than 20 key types to assign to a softkey, programmable key, expansion module key, and/or feature key.
Operational Features Speeddial Prefixes The normal function of the Speeddial option allows you to configure a specific key on the phone to dial a number quickly by pressing the configured key. For example, if you had the following Speeddial configuration in the configuration files: softkey1 softkey1 softkey1 softkey1 type: speeddial label: Office value: 5552345 line: 1 after you press softkey1 on the phone, it dials the Office number at 555-2345 on line 1.
Operational Features Example A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle). When the worker picks up his phone to make a call, a busy indicator on the Supervisor’s phone shows that the worker’s phone is in use and busy. BLF Setting (For use with Asterisk and sipXecs servers) On 8 and 11-Line LCD phones, the busy and idle indicators show on the IP phone screen display next to the softkey or programmable key configured for BLF functionality.
Operational Features Example A receptionist has a 6757i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Application Server. Each monitored extension in the list shows up individually on the 6757i screen next to a softkey button. The softkey icons on the screen change depending on the state of the extensions.
Operational Features Aastra Web UI 1. Click on Operation->Softkeys and XML or Click on Operation->Programmable Keys or Click on Operation->Expansion Module . Depending on your phone-model, the key configuration screen displays. The 6755i Key Screen is shown as an example. 2. Select a softkey, programmable, or expansion module key to configure. 3. In the "Type" field, select "BLF" (Asterisk/sipXecs), "BLF/List" (BroadSoft BroadWorks). 4.
Operational Features Aastra Web UI 8. In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, sip:9@192.168.104.13. Note: The value of the BLF/List URI parameter must match the list name configured. Otherwise, no values display on the 6757i screen and the feature is disabled. 9. Click Save Settings to save your changes.
Operational Features Configuring BLF Page Switch Use the following procedures to configure the BLF page switch feature on the IP phone. Configuration Files To configure the BLF page switch on the IP phones using the configuration files, see Appendix A, the section, “BLF Page Switch” on page A-192. Configurable Display for Blank BLF/List Softkeys Note: Applicable to the 6735i, 6737i, 6755i, 6757i, and 6757i CT IP Phones only.
Operational Features the frequency interval). 5-134 41-001343-02 REV04 – 05.
Operational Features • 4: Periodic delayed (same as Periodic but after a delay of [x] seconds, the ring signal that is used by the phone is played [use the “ring splash frequency” parameter to define the frequency interval and the “ring splash delay” parameter to define the delay]). • 5: Low volume (same as the current BLF ring splash but at a lower level to be less intrusive).
Operational Features State Behavior Initiating a direct call pickup of the BLF target No ring splash played. Initiating a speed dial of the BLF target No ring splash played. Considerations The following considerations must be taken into account when using this feature: • When a BLF softkey’s ring splash parameter is dynamically changed , the change will not take effect until the BLF target becomes idle.
Operational Features Applicable values for the above parameters include: • 100 (Ring tone 1) • 101 (Ring tone 2) • 102 (Ring tone 3) • 103 (Ring tone 4) • 104 (Ring tone 5) • 105 (Silence) Note: Ring tones are based on the current ring tone set configured on the IP phone.
Operational Features Configuring Ring Splash Settings Use the following parameters to configure the ring splashsettings: Configuration Files To set the ring splash on a per key basis in the configuration files for BLF, see Appendix A, the sections “Ring Splash Settings” on page A-193. BLF Subscription Period On the IP phones, you can set the time period, in seconds, that the IP phone re-subscribes the BLF subscription service.
Operational Features Aastra Web UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2. Enter a value, in seconds, from 120 to 2147483647 in the "BLF Subscription Period" field. 3. Click Save Settings to save your changes. BLF/Xfer and Speeddial/Xfer Keys The IP Phones have a transfer (Xfer) enhancement feature you can use with the BLF and Speeddial keys - BLF/Xfer and Speeddial/Xfer.
Operational Features The BLF and Speeddial transfer enhancement feature provides a simpler way of transferring calls using the keys called BLF/Xfer and Speeddial/Xfer. The BLF/Xfer key combines the BLF and Xfer key's functionality together allowing the user to transfer calls or use BLF with one key. Similarly, the Speeddial/Xfer key combines the Speeddial key and Xfer key's functionality together allowing the user to press one key to speeddial and transfer calls.
Operational Features Configuring the BLF/Xfer Key and the Speeddial/Xfer Key Using the Configuration Files You use the following parameters in the configuration files to configure the BLF/Xfer key and/or Speeddial/Xfer key on the IP Phone.
Operational Features Configuring the BLF/Xfer Key and the Speeddial/Xfer Key Using the Aastra Web UI You configure the BLF/Xfer key and/or the Speeddial/Xfer Key on the IP phone similar to configuring a BLF key or Speeddial key using the Aastra Web UI. Use the following procedure to configure BLF/Xfer and/or Speeddial/Xfer. Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Keys. 2.
Operational Features Limitations for Speeddial/Conference Key The following are limitations for the Speeddial/Conference key: • The CT handsets are not supported. • The feature is not compatible with centralized conferencing. The softkey/programmable key is called "Speeddial/Conf" in the Web UI drop down list. In the configuration file, use "speeddialconf" as the softkey type. Note: On the 6739i, you can configure a Speeddial/Conf softkey using the IP Phone UI also.
Operational Features topsoftkey1 topsoftkey1 topsoftkey1 topsoftkey1 prgkey1 prgkey1 prgkey1 expmod1 expmod1 expmod1 expmod1 type: speeddialconf label: Sales value: 5645 line: 3 type: speeddialconf value: 5645 line: 1 key1 type: speeddialconf key1 label: Sales key1 value: 5645 key1 line: 3 Refer to the following in Appendix A to configure a Speeddial/Conf key on the IP phone using the configuration files.
Operational Features Speeddial/MWI Key Note: This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3. Multiple voicemail registration is supported on the IP phones. This feature can be useful in scenarios where a user needs to monitor the voicemail accounts of his/her team members or an assistant requires access to his/her manager’s voicemail messages.
Operational Features For Expansion Module Softkeys expmod1 expmod1 expmod1 expmod1 key1 key1 key1 key1 type: speeddialmwi label: Peter value: +33123456,,,3456#0000#@domain;sip:voicemail_peter@domain line: 3 Refer to the following in Appendix A to configure a Speeddial/MWI key on the IP phone using the configuration files.
Operational Features Configuring a Speeddial/MWI Key Using the Aastra Web UI Use the following procedure to configure a Speeddial/MWI key using the Aastra Web UI: Aastra Web UI 1. Click on Operation->Softkeys and XML. or Click on Operation->Programmable Keys. or Click on Operation->Expansion Module Keys. 2. In the “Type” field, select Speeddial/MWI from the list of options. 3. If applicable, in the “Label” field, enter a key label to assign to the Speeddial/MWI key.
Operational Features IP Phone UI 2. In the “Value” field, enter in the call URI and voicemail URI separated by a semi-colon, as per the following syntax: [call URI];[voicemail URI]. For example, +33123456,,,3456#0000#@domain;sip:voicemail_peter@domain Notes: As the example above illustrates, pauses and DTMF are supported for the call URI. Ensure that no spaces are added between the call URI and the voicemail URI when defining the key value.
Operational Features Automatic Call Distribution (ACD) (for Sylantro Servers) The IP phones support an Automatic Call Distribution (ACD) feature for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). To use the ACD feature on an IP phone, the administrator must first configure an ACD softkey or programmable key.
Operational Features Use the following procedures to configure an ACD key on the IP phone. Configuration Files To configure an ACD key using the configuration files, see Appendix A, the section, “Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters” on page A-156.
Operational Features Configuring the ACD Auto-Available Timer Using the Aastra Web UI Use the following procedure to configure an ACD auto-available timer using the Aastra Web UI. Aastra Web UI 1. Click on Basic Settings->Preferences->Auto Call Distribution Settings. 2. In the “Auto Available” check-box, click Enabled. 3. In the “Auto Available Timer” field, specify the length of time (in seconds) before the IP phone state is automatically reset to “available.” Valid values are 0 to 120 seconds.
Operational Features Logging In to a Phone Queue Use the following procedure to log into a phone queue from your Aastra IP phone. IP Phone UI 1. Press the ACD key on your IP phone. Note: Check with your administrator to verify the label assigned to the ACD softkey on your IP phone. The login screen appears. In this example, the ACD softkey accesses the Customer Support phone queue and is labelled “Support.” 2. Press the Log In softkey. You are logged into the phone queue.
Operational Features Aastra Web UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "ACD Subscription Period" field. 3. Click Save Settings to save your changes. Directed Call Pickup/Group Call Pickup Note: This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3.
Operational Features When you configure a GCP softkey, you specify the ring group that you want to monitor for incoming calls. For example, suppose an Operator configures a GCP softkey to monitor incoming calls for a specific ring group (extensions 22002210). When an incoming call is received on any of these extensions, the Operator presses the GCP softkey and is connected to the call. If multiple incoming calls are received simultaneously, the Operator does the following actions: • Presses the GCP softkey.
Operational Features Configuring Group Call Pickup (GCP) Using the Aastra Web UI Use the following procedure to configure Group Call Pickup using the Aastra Web UI. Note: A ring group must be configured on the server in order for a GCP softkey to function. Aastra Web UI 1. Click on Operation->Softkeys and XML or Click on Operation->Programmable Keys or Click on Operation->Expansion Module . Depending on your phone-model, the key configuration screen displays.
Operational Features IP Phone UI 2. If the monitored extension receives multiple incoming calls simultaneously, the phone displays a list of incoming calls. 3. Select a call from this list using the UP and DOWN arrow keys. Press the "Pickup" softkey to answer the call you selected. Do Not Disturb (DND) The IP phones have a feature you can enable called "Do Not Disturb (DND). An Administrator or User can set “Do Not Disturb” based on the accounts on the phone (all accounts or a specific account).
Operational Features Configuring DND Using the Configuration Files You use the following parameters to configure DND on the IP Phone: • dnd key mode • softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type • softkeyN states (optional) Note: If there is no DND key configured or if it is removed, DND is disabled on the IP Phone.
Operational Features Configuring DND Using the Aastra Web UI Use the following procedure to configure DND mode using the Aastra Web UI: Aastra Web UI 1. Click on Basic Settings->Preferences->General. 2. In the “DND Key Mode” field, select a “do not disturb” (DND) mode to use on the phone. Valid values are: Account, Phone, Custom. Default is Phone. • Account Sets DND for a specific account. DND key toggles the account in focus on the IP Phone UI, to ON or OFF.
Operational Features Aastra Web UI 4. Click on Basic Settings->Account Configuration. 5. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. Notes: • If you selected “Account” or “Custom” mode in step 2, you can enable/disable each account or all accounts as applicable. If you selected “Phone” mode, the first account allows you to change the DND status for all accounts.
Operational Features Configuring DND via the IP Phone UI (3-Line Phones) After you add a DND key to your phone, you can toggle the DND state using this key on the phone. Use the following procedure to enable/disable DND on the IP phone. The following procedures assume you have already configured a DND key AND assumes there are two accounts configured on the phone. Notes: • If there is no DND key configured or if it is removed, DND is disabled on the IP phone.
Operational Features DND in Custom Mode IP Phone UI 1. Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts. 2. Use the 2 and 5 navigation keys to scroll through the accounts. 1 DND John Smith Done 2 DND J. Smith Done Change 3 DND All Off Done Change X Change 4 DND All On Done Change In the above example, account 1 has DND enabled as indicated by a check mark ().
Operational Features DND in Account Mode IP Phone UI 1. With the account in focus on the IP Phone UI, press the DND key to toggle DND ON or OFF for the account. Use the RIGHT and LEFT arrow keys to scroll through each account. 2. Use the RIGHT and LEFT arrow keys to scroll through each account.
Operational Features DND in Custom Mode IP Phone UI 1. Press the DND key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/disable a specific account or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts. DND 1.Screenname1 2.Screenname2 3.Screenname3 Change All Off All On X Indicates DND On Indicates DND Off Cancel Done 2. You use the CHANGE key to enable or disable DND for a specific account selected. 3.
Operational Features DND in Account Mode IP Phone UI 1. On the 6739i: With the account in focus on the , press the DND key to toggle DND ON or OFF for the account. Mon Jan 1 12 : 45pm L1 John Smith 401 DND Softkey 402 DND Status Icon Flash Home John Smith 401 Intercom DND Paging 404 Park Call Forward Pickup 406 In the above example, pressing the DND key on the line in focus highlights the softkey in red to show that DND is enabled. The MWI LED illuminates ON.
Operational Features DND in Phone Mode (Default) IP Phone UI 1. With the account in focus on the , press the DND key to toggle DND ON or OFF for the account. Mon Jan 1 12 : 45pm L1 John Smith 401 DND Softkey 402 DND Status Icon Flash Home John Smith 401 Intercom DND Paging 404 Park Call Forward Pickup 406 In the above example, pressing the DND key on the line in focus highlights the softkey in red to show that DND is enabled. The MWI LED illuminates ON.
Operational Features DND in Custom Mode IP Phone UI 1. With the account in focus on the , press the DND key to toggle DND ON or OFF for the account. Mon Jan 1 12 : 45pm L1 John Smith 401 DND Softkey 402 DND Status Icon Flash Home John Smith 401 Intercom DND Paging 404 Park Call Forward Pickup 406 In the above example, pressing the DND key on the line in focus highlights the softkey in red to show that DND is enabled. The MWI LED illuminates ON.
Operational Features Configuring DND Using the IP Phone UI (6867i) After you add a DND key to your phone, you can toggle the DND state using this key on the phone. Use the following procedure to enable/disable DND on the IP phone. The following procedures assume you have already configured a DND key AND assumes there are multiple accounts configured on the phone. DND in Account Mode IP Phone UI 1. From the Home screen press the 4 navigation key to move to the Line Selection screen. 2.
Operational Features Bridged Line Appearance (BLA) A SIP bridge line appearance (BLA) on the IP phones allows multiple devices to share a single directory address (DA). For example, people working at a technical support department could be located in different places. If their desktop phones are configured for BLA DA, when customer calls come in, all the phones with the BLA DA would ring but the call can only be answered by one of them.
Operational Features Global BLA You configure BLA on a global basis in the configuration files using the following parameters: • sip mode • sip user name • sip bla number You configure BLA on a global basis in the Aastra Web UI using the following fields at Advanced Settings->Global SIP>Basic SIP Authentication Settings: • Line Mode • Phone Number • BLA Number Per-Line BLA You configure BLA on a per-line basis in the configuration files using the following parameters: • sip lineN mode • sip lineN username •
Operational Features sip line1 bla number: 1010 Note: The original phone number which has the bridged line appearance on other phones, will have the "sip lineN user name" parameter the same as the "sip lineN bla number" (1010 in the above example on Phone 3). Configuring Global BLA Using the Configuration Files Use the following procedures to configure global BLA on the IP phone.
Operational Features Configuring BLA Using the Aastra Web UI Aastra Web UI 1. For global configuration of BLA: Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the "Line Mode" field, select the BLA option. 2. In the "Phone Number" field, enter the phone number of the IP phone. 3.
Operational Features BLA Subscription Period The IP Phones include a SIP BLA subscription period parameter that allows an Administrator to set the amount of time, in seconds, of the BLA subscription period. If this parameter is set to zero (0), the phone uses the value specified for the BLA expiration in the subscribe message received from the server. If no value is specified in the Subscribe message received from the server, the phone uses the default value of 300 seconds.
Operational Features Using a BLA Line on the IP Phone If you have either a global or per-line BLA configuration, and you want to share a call on the line with a BLA group, you need to press the Hold button before sharing the call with the group. For example, if line 1 is configured for BLA, and you pick up a call on line 1, you must press the Hold button to share the call with the BLA group.
Operational Features P-Preferred Identity Header for BLA Accounts The IP Phones support the BLA specification, draft-anil-sipping-bla-02, which states that the P-Preferrred-Identity header (RFC3325) gets added to the INVITE message to indicate the Caller-ID that is used for the call. Note: The P-Preferred-Identity for BLA accounts is also sent for hold/unhold messages.
Operational Features Configuring BLA Support for MWI Using the Aastra Web UI Use the following procedure to configure BLA support for MWI. Aastra Web UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2. The “MWI for BLA Account” field is disabled by default. To enable this feature, place a checkmark in the “Enabled” box. Notes: • If you change the setting on this parameter, you must reboot the phone for it to take affect.
Operational Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other.
Operational Features Line Keys and Idle Screens State LED for Local Caller ID for Local LED for Remote Caller ID for Remote Idle Off N/A Off N/A Seized Solid Green None Solid Red None Progressing (outgoing call) Green Called Party Solid Red None Alerting (incoming call) Flashing Red N/A Off N/A Active Solid Green Far-end Solid Red Far-end Held Slow Flashing Green Far-end Slow Flashing Red Far-end Hold private Slow Flashing Green Far-end Solid Red Far-end Bridge-active
Operational Features Line Key Phone Behavior State Line Key Pressed for Local Line Key Pressed for Remote Idle N/A Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer N/A Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active Hold Bridge Bridge-held Retrieve Bridge 6867i Softkeys State Softkey Image for Local Softkey LED for Local Softkey Image for Remote Softkey LED for Remote Idle Off Off Seized Solid
Operational Features Park/Pick Up Static and Programmable Configuration The IP phones (including the CT handsets) have a park and pickup call feature that allows you to park a call and pickup a call when required. Administrators can configure call park and pickup using a static configuration (for 8 and 11-Line LCD phones) or by using a programmable configuration (3-Line, and 8 and 11-Line LCD phones).
Operational Features Park/Pickup Call Server Configuration Values Server Park Values** Pickup Values** Asterisk 70 70 Sylantro *98 *99 BroadWorks *68 *88 ININ PBX callpark pickup **Leave "value" fields blank to disable the park and pickup feature.
Operational Features Configuring Park/Pickup Static Configuration Using the Aastra Web UI Aastra Web UI For 8 and 11-Line LCD Phones 1. Click on Basic Settings ->Preferences ->General 2. Enter a server value in the Park Call field to which incoming live calls will be parked. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values” on page 5-178. 3. Enter a server value in the Pick Up Parked Call field. 4. Click Save Settings to save your changes.
Operational Features On 8/11-Line LCD Phone and 6739i and 6867i Phone UIs • When a call comes in, and you pickup the handset, the custom label that you configured for the Park softkey displays on the Phone UI. • After the call is parked, the label that you configured for the Pickup softkey displays on other phones in the network. You can then press the "Pickup" softkey, followed by the applicable value to pickup the call on another phone in your network.
Operational Features Examples for Models with 3-Line LCDs Server Park Configuration Pickup Configuration Asterisk prgkeyN type: park sip lineN park pickup config: 70;70;asterisk prgkeyN type: pickup sip lineN park pickup config: 70;70;asterisk Sylantro prgkeyN type: park sip lineN park pickup config: *98;*99;sylantro prgkeyN type: pickup sip lineN park pickup config: *98;*99;sylantro BroadWorks prgkeyN type: park sip lineN park pickup config: *68;*88;broadworks prgkeyN type: pickup sip lineN park
Operational Features Configuring a Park/Pickup Key Using Aastra Web UI For all phones and CT handsets, you first configure the park and pickup keys at Advanced Settings -> Line 1-N by entering the appropriate value based on the server in your network. Note: Applicable values depend on the server in your network (Asterisk, BroadWorks, Sylantro, ININ). See the table below for applicable values.
Operational Features Aastra Web UI 6. In the "Label" field, enter a label for the park softkey. Note: The” Value” and “Line” fields are already configured from the “Park Pickup Config” field. 7. The park softkey has a default state of “Connected”. Leave this state enabled or to disable, uncheck the check box. 8. Pick a softkey to configure for Picking up a call. 9. In the "Type" field, select Pickup. 10. In the "Label" field, enter a label for the Pickup softkey.
Operational Features Aastra Web UI 2. Under Advanced SIP Settings in the “Park Pickup Config” field, enter the appropriate value based on the server in your network. Notes: • For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values” on page 5-182. • Leave the park/pickup configuration field blank to disable the park and pickup feature. 3. Click on Operation->Programmable Keys. 6731i Screen 4. Pick a key to configure for parking a call. 5.
Operational Features Using the Park Call/Pickup Parked Call Feature Use the following procedures on the IP phones to park a call and pick up a parked call. IP Phone UI Parking a Call 1. While on a live call, press the "Park" softkey. 2. Perform the following for your specific server: For Asterisk Server: Server announces the extension number where the call has been parked. Once the call is parked, press the Goodbye key to complete parking.
Operational Features mable keys/softkeys must be defined for the Park and Pickup keys to be displayed. However, the benefit of this method is that the phone does not seize a secondary line to dial out the Park or Pickup code but instead utilizes a secondary call appearance of the same line (i.e. a “hidden” or “virtual” line).
Operational Features Enabling Enhanced Park/Pickup Configuration Method (for BroadSoft BroadWorks only) Use the following procedure to enable the enhanced park/pickup method on the IP Phones. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section,“Park and Pickup Settings” on page A-154. Aastra Web UI 1. Click on Basic Settings ->Preferences ->General 2. Enter the park code in the Park Call field to which active calls will be parked (e.g.
Operational Features Aastra Web UI 8. Click on Operation->Reset 9. Click on Restart to restart the IP phone and apply the changes. Last Call Return (lcr) (Sylantro Servers) Last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or programmable key. This feature is for Sylantro servers only. You can configure the “lcr” softkey feature via the configuration files or the Aastra Web UI.
Operational Features Aastra Web UI For the 6757i CT Handset: 1. Click on Operation->Handset Keys. 2. Pick a handset key to configure for Last Call Return. 3. In the "Key Function" field, select Last Call Return. 4. Click Save Settings to save your changes. For 3-Line LCD phones: 1. Click on Operation->Programmable Keys. 6753i Screen 2. Pick a key to configure for Last Call Return. 3. In the "Type" field, select Last Call Return. 4.
Operational Features Call Forwarding Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy, which then forwards the call to the assigned destination. An Administrator or User can configure CFWD on the phone-side by setting a mode for the phone to use (Account, Phone, or Custom).
Operational Features Configuring Call Forwarding You use the following parameters to set CFWD on the IP Phone using the configuration files: • call forward key mode • softkeyN type, topsoftkeyN type, prgkeyN type, or expmodX keyN type • softkeyN states (optional) Notes: • If there is no CFWD key configured on the phone or it is removed, you can still set the CFWD modes via the IP Phone UI at the path Options->Call Forward.
Operational Features Aastra Web UI 3. Click on Basic Settings->Preferences->General. Note: If there is no CFWD key configured on the phone or it is removed, you can still set the CFWD modes via the IP Phone UI at the path Options>Call Forward. 4. In the “Call Forward Key Mode” field, select a call forward mode to use on the phone. Valid values are: Account, Phone, Custom. Default is Account. • Account The account mode allows you to configure CFWD on a per account basis.
Operational Features Aastra Web UI 6. Click on Basic Settings->Account Configuration. Note: If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled and your phone is configured with the Assistant’s role, an additional Forward Filtering option may be available on the Account Configuration page. For information on the BroadWorks Executive and Assistant Services feature, refer to BroadSoft BroadWorks Executive and Assistant Services Feature on page 6-44.
Operational Features Aastra Web UI 9. For the No Answer state, in the “No. Rings” field, enter the number of times that the account rings before forwarding the call to the specified number. Valid values are 1 through 20. Default is 1. Note: When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account. If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to Account 1. 10.
Operational Features CFWD in Account Mode IP Phone UI 1. Use the 3 and 4 navigation keys to scroll through each account. L1 John Smith CFWD All Tue Aug 20 2:55pm L2 J. Smith CFWD Busy Tue Aug 20 2:55pm In the above example, account 1 has CFWD All enabled and account 2 has CFWD Busy enabled. 2. Press the programmed Call Forward key. The Call Forward Mode screen displays. Use the 2 and 5 navigation keys to scroll through each state type.
Operational Features IP Phone UI 4. Press the 4 Change navigation key for the state you selected in Step 3. Scroll to the CFWD State screen. This displays the current state of the mode you selected. In the following example, the CFWD All state is ON. Cfwd All to view CFWD State Screen 1 Cfwd State On Done Set Cfwd State OFF Next Set Change Use Cfwd State ON Next Change 5. Press the 4Change navigation key in the CFWD State screen. Press 2 to toggle the state of the CFWD mode ON or OFF.
Operational Features IP Phone UI 10. For the CFWD No Answer state, In the CFWD Number screen, press the 2 navigation key to scroll to the CFWD No. Rings screen and press 4Change. Cfwd NoAnswer Use to view 1 Cfwd State On Done Change 2 Cfwd Number CFWD No. Rings Screen Done Change 3 No. Rings 3 Done Change Change No. Rings 3 Next Set 11. Press 2Next to select the number of rings to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 3.
Operational Features CFWD in Phone Mode IP Phone UI 1. Use the 3 and 4 navigation keys to scroll through each account. L1 John Smith CFWD All Tue Aug 20 2:55pm L2 J. Smith CFWD All Tue Aug 20 2:55pm In the above example, account 1 and account 2 are the accounts configured on the phone. Both accounts have CFWD enabled as indicated by the CFWD All message. Note: In Phone mode, when you change the call forward configuration for an account, the change applies to all accounts. 2.
Operational Features IP Phone UI 4. Press the 4Change key for the mode you selected in Step 2. Scroll to the CFWD State screen. This screen displays the current state of the mode you selected. In the following example, the CFWD All state is ON. Cfwd All to view CFWD State Screen 1 Cfwd State On Done Set Cfwd State OFF Next Set Change Use Cfwd State ON Next Change 5. Press the 4Change key in the CFWD State screen. Press 2Next to toggle the state of the CFWD state ON or OFF.
Operational Features IP Phone UI 10. For the CFWD No Answer state, in the CFWD Number screen, press the 2 navigation key to scroll to the CFWD No. Rings screen and press 4Change. Cfwd NoAnswer Use to view 1 Cfwd State On Done Change 2 Cfwd Number CFWD No. Rings Screen Done Change 3 No. Rings 3 Done Change Change No. Rings 3 Next Set 11. Press the 2Next key to select the number of rings to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 3.
Operational Features CFWD in Custom Mode IP Phone UI 1. Use the 3 and 4 navigation keys to scroll through each account. L1 John Smith CFWD All Tue Aug 20 2:55pm L2 J. Smith CFWD Busy Tue Aug 20 2:55pm In the above example, account 1 has CFWD All enabled and account 2 has CFWD Busy enabled. 2. Press the Call Forward key. The Call Forward menu displays. Use the 2 and 5 navigation keys to scroll through each state type.
Operational Features IP Phone UI 4. Press the 4Change key for the mode you selected in step 2. Scroll to the CFWD State screen. This displays the current state of the mode you selected. In the following example, the CFWD All state is ON. Cfwd All to view CFWD State Screen 1 Cfwd State On Done Set Cfwd State OFF Next Set Change Use Cfwd State ON Next Change 5. Press the 4Change key in the CFWD State screen. Press 2Next to toggle the state of the CFWD state ON or OFF.
Operational Features IP Phone UI 10. For the CFWD No Answer state, in the CFWD Number screen, press the 2 navigation key to scroll to the CFWD No. Rings screen and press 4Change. Cfwd NoAnswer Use to view 1 Cfwd State On Done Change 2 Cfwd Number CFWD No. Rings Screen Done Change 3 No. Rings 3 Done Change Change No. Rings 3 Next Set 11. Press the 2Next key to select the number of rings to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 3.
Operational Features Using CFWD via the IP Phone UI (8-Line and 11-Line Phones) Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI. The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts configured on the phone.
Operational Features CFWD in Account Mode IP Phone UI 1. Use the RIGHT and LEFT arrow keys to scroll through each account. L1 Screenname1 CFWD All 01/01/14 11:00am Call Forward L2 Screenname2 CFWD Busy 01/01/14 11:00am Call Forward L3 Screenname3 01/01/14 11:00am Call Forward In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Operational Features IP Phone UI 4. Press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. Call Forward Call Forward Mode No Answer Mode No Answer State: OFF State: ON Number: Change Number: No. Rings: 1 No. Rings: 1 Change Change Cancel Cancel AllAccts Done AllAccts Done Call Forward Mode No Answer State: ON Number:5551212_ No. Rings: 1 Backspace Cancel AllAccts Done Call Forward Mode No Answer State: ON Number:5551212 No.
Operational Features CFWD in Phone Mode IP Phone UI 1. Use the RIGHT and LEFT arrow keys to scroll through each account. L1 Screenname1 CFWD All 01/01/14 11:00am Call Forward L2 Screenname2 CFWD All 01/01/14 11:00am Call Forward L3 Screenname3 CFWD All 01/01/14 11:00am Call Forward In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Screenname1, 2 and 3 have “CFWD All” enabled.
Operational Features IP Phone UI 4. Press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. Call Forward Call Forward Mode No Answer Mode No Answer State: OFF State: ON Number: Change Number: No. Rings: 1 No. Rings: 1 Change Change Cancel Cancel AllAccts Done AllAccts Done Call Forward Mode No Answer State: ON Number:5551212_ No. Rings: 1 Backspace Cancel AllAccts Done Call Forward Mode No Answer State: ON Number:5551212 No.
Operational Features CFWD in Custom Mode IP Phone UI 1. Use the RIGHT and LEFT arrow keys to scroll through each account. L1 Screenname1 L2 Screenname2 CFWD All 01/01/14 11:00am Call Forward CFWD Busy 01/01/14 11:00am Call Forward L3 Screenname3 01/01/14 11:00am Call Forward In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone.
Operational Features IP Phone UI 4. After selecting an account, press CHANGE. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type. Call Forward Mode 1.All 2.Busy 3.
Operational Features IP Phone UI 5. Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. Call Forward Call Forward Mode No Answer Mode No Answer State: OFF State: ON Number: Change Number: No. Rings: 1 No. Rings: 1 Change Change Cancel Cancel AllAccts Done AllAccts Done Call Forward Mode No Answer State: ON Number:5551212_ No. Rings: 1 Backspace Cancel AllAccts Done Call Forward Mode No Answer State: ON Number:5551212 No.
Operational Features Configuring CFWD via the IP Phone UI (6739i) If you enable/disable CFWD using the configuration files or the Aastra Web UI, you can use the CFWD screens that display to the . You can access the CFWD parameters by pressing a configured CFWD key (if previously configured) OR by pressing Options->Call Forward on the phone’s front panel. The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts configured on the phone.
Operational Features CFWD in Account Mode IP Phone UI 1. Press the Key, then press the button. or Press a pre-configured Call Forward softkey. The following screen displays. Call Forward>Account Mon Jan 1 12 : 45pm John Edit CFWD ALL: OFF CFWD BUSY: OFF CFWD NO ANS: OFF Sue Edit CFWD ALL: OFF CFWD BUSY: OFF CFWD NO ANS: OFF Call Forward Account Mode 2. Use the 3. and keys to scroll the list of accounts and select an account to apply CFWD. Press .
Operational Features CFWD in Phone Mode IP Phone UI 1. Press the Key, then press the button. or Press a pre-configured Call Forward softkey. The following screen displays. Call Forward>Global ALL On Phone Number Off BUSY On Copy to all modes Phone Number Off NO ANSWER On Mon Jan 1 12 : 45pm Phone Number No. Rings Off 1 Call Forward Phone Mode 2. Select the parameter you want to enable (ALL, BUSY, and/or NO ANSWER).
Operational Features CFWD in Custom Mode IP Phone UI 1. Press the Key, then press the button. or Press a pre-configured Call Forward softkey. The following screen displays. Call Forward>Account Mon Jan 1 12 : 45pm John Edit CFWD ALL: OFF CFWD BUSY: OFF CFWD NO ANS: OFF Sue Edit CFWD ALL: OFF CFWD BUSY: OFF CFWD NO ANS: OFF Call Forward Custom Mode 2. Use the 3. and keys to scroll the list of accounts and select an account to apply CFWD. Press .
Operational Features IP Phone UI 11. To configure CFWD for additional accounts, repeat steps 2 through 9. Note: If All AND Busy AND NoAns are all enabled, and if the account has DND enabled, the CFWD All settings take precedence over CFWD Busy and CFWD NoAns. 12. Press the to return to the previous menu or press the to return to the idle screen.
Operational Features IP Phone UI 7. Using the 2 navigation key, move to the On checkbox beside the respective Call Forward mode and press the button to enable the Call Forward mode. 8. Press the Save softkey to save your changes. CFWD in Phone Mode IP Phone UI 1. Press the configured Call Fwd softkey or press , navigate to the Call Forward option and press the The Call Forward screen displays and is applicable to all accounts configured on the phone. button or Select softkey. 2.
Operational Features CFWD in Custom Mode IP Phone UI 1. Press the configured Call Fwd softkey or press The Call Forward screen displays. , navigate to the Call Forward option and press the button or Select softkey. 2. Press the 3 or 4 navigation keys to change to the desired account. Note: Select All Accounts if you want your changes to be made to all the accounts configured on the phone. 3.
Operational Features SIP Phone Diversion Display When an outgoing call from the phone is being diverted to another destination (i.e. via call forward), the phone displays the Caller ID (phone number and/or caller name) of the new destination and the reason for the call diversion. Similarly, at the new destination, the Caller ID of the original call destination now displays Call Diversion Example 1. Tim calls Mark at x400. 2. Mark’s phone is busy. 3.
Operational Features This parameter is useful in such cases where a call manager will intentionally modify the display name according to a specific scenario. For example, if a Manager forwards an incoming call to an employee, the call manager may modify the display name to state “--> [Manager’s Name] Caller’s Name”.
Operational Features Displaying Call Destination for Incoming Calls The IP Phones allow an Administrator to enable and disable the call destination name in the “TO” header of the INVITE message for incoming calls. When this feature is enabled, the call destination name displays on the LCD of the phone. This allows the user to easily determine the intended destination of an incoming call.
Operational Features When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet application. The file displays the name, phone number, and the line that the call came in on.
Operational Features IP Phone UI 3. To dial a displayed entry from the Callers List, pick up the handset, press the key, or press a line key. Note: After selecting a number from the Callers List, you can edit the number if necessary. 4. To delete all entries in the Callers list, press the 3 Delete key at the "Callers List" header. To delete a line item from the Callers List, select the line item you want to delete and press the 3 Delete key. 5. To cancel a delete function, press the 5 or 2 keys. 6.
Operational Features IP Phone UI 5. To delete a record from the Callers List, highlight the Caller record, press the Delete softkey, and then the DeleteItem softkey. 6. To save a Caller record to the directory, highlight the Caller record and then press the Copy softkey. Check that all of the information from the Callers record was entered correctly in the Directory List entry. Downloading the Callers List Use the following procedure to download the Callers List using the Aastra Web UI.
Operational Features Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. You can enable and disable the Missed Calls Indicator feature using the configuration files. When disabled, the Missed Calls Indicator does not increment as calls come into the IP phone. When enabled, the number of calls that have not been answered increment on the phone’s idle screen as " New Calls".
Operational Features IP Phone UI For the 6867i: 1. 2. Press the key. Use the 5 or 2 keys to scroll through the entries in the Callers List. displays next to the entries that were answered. the entries that were missed calls. displays next to the entries that were not answered. displays next to The missed calls icon automatically clears when you highlight a different Caller record.
Operational Features a spreadsheet application. This is an administrator and user function. The file displays the name, phone number(s), and line number(s) for each Directory entry. Enabling/Disabling Directory List You can enable and disable user access to the Directory List on the IP phones using the following parameters in the configuration files: • directory disabled Valid values for this parameter are 0 (enabled) and 1 (disabled).
Operational Features The following directory entries are considered valid: # our company's directory # updated 1 jan 2012 # mode = private, by default # joe foo bar, 123456789, 6 # line = 1, by default # mode = private, by default # snidley whiplash, 000111222 # the parser ignores the COMMA # in the name # mode = private, by default # "manny, jr", 093666888, 9 # the parser ignores the POUND # chars in the URI number # mode = private, by default # hello dolly, "12#34#7", 2 Server to IP Phone Download Behavi
Operational Features Using the Directory List Use the following procedures to access and use the Directory List. Note: In the following procedure, the location of keys (hard keys, softkeys, and programmable keys) on the phone are dependant on your specific phone model. See Chapter 1, “Overview”, for the keys that are specific to your phone model. IP Phone UI 1. On the 9143i, 6863i, 6865i, and all 6700i phones: Press the DIRECTORY key to enter the Directory List.
Operational Features IP Phone UI To delete all entries from the Directory List: 7. a. At the Directory List header, press DELETE or DELETE LIST (depending on your phone model). The following prompt displays: “DELETE again to erase all items”. b. Press DELETE again to delete all entries from the Directory List. Note: To cancel a delete function, press the 5 or 2 keys. To copy an entry from the Directory List to a Speeddial key (for 3-Line LCD phones): 8.
Operational Features Using the Search Feature in the Directory IP Phone UI 1. 2. Press the button on the main Directory screen. A keyboard displays. Enter the name or phone number of the entry for which you are searching. As you type characters on the keyboard, the entries beginning with those characters display on the screen. When you have completed your typing, the entry you are looking for, displays on the screen and the characters you typed display in a text box.
Operational Features IP Phone UI 11. When you are finished entering Numbers/Labels for the current entry, press . This saves the entry and all associated num- bers/labels to the Directory on your phone Note: When adding an entry, number, and label to the Directory, you can press the Directory. 12. Press the to return to the previous menu or press the any time to cancel the entry. It is not saved to the to return to the idle screen.
Operational Features IP Phone UI Deleting a single entry or all entries 5. 6. Press or Delete Press Delete All to delete the entry and all associated numbers and labels from the Directory. The main Directory screen displays. to delete all entries from the Directory. The main Directory screen displays. Press the to return to the previous menu or press the to return to the idle screen Deleting a number and/or label from an entry 1. Press the Key. The Directory screen displays.
Operational Features Use the following procedure to configure the download. Aastra Web UI 1. Click on Operation->Directory. 2. In the Directory List field, click on Save As. A “File Download” message displays. 3. Click Save. 4. Enter the location on your computer where you want to download the Directory List and click Save. The directorylist.csv file downloads to your computer. 5. Use a spreadsheet application to open and view the Directory List.
Operational Features Customizable Directory List Key The IP phones may have a Directory List key (either a hard key or softkey/programmable key) depending on the model of the phone. An Administrator can specify a URI override for the Directory List key by defining the “directory script” parameter in the configuration files. Specifying a URI for this parameter causes the creation of an XML custom application instead of the standard function of the Directory List key.
Operational Features For example: sip line1 vmail: *97 sip line2 vmail: *95 Note: In the above example, the user would dial *97 to access the voicemail account for line 1, and *95 to access the voicemail account for line 2. Use the following procedure to configure voicemail using the configuration files. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Voicemail Settings” on page A-105.
Operational Features Visual Indicators for Voicemail on SCA-Configured Lines Visual indicators for voicemail messages on Shared Call Appearance (SCA) lines have been implemented on the 9480i, 9480i CT, 6735i, 6737i, 6755i, 6757i, and 6757i CT model IP phones. The parameter “voice mail indicator” is available allowing administrators the ability to configure what types of visual indicators the IP phones should display when voicemail messages are pending on a respective SCA line.
Operational Features PIN and Authorization Code Suppression Certain features on MX-ONE require a PIN/authorization code to be entered on the phone (for example: to register, for authorization, locking/unlocking, or accounting). The number format is the following: **PIN# or **PIN*# To deactivate features, the first star is replaced by #, for example: #*PIN#.
Operational Features XML Customized Services Extensible Markup Language (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The following are characteristics of XML: • XML tags are not predefined. You must define your own tags. • XML uses a Document Type Definition (DTD) or an XML Schema to describe the data.
Operational Features You can also use the following attributes/options with the XML objects to further customize your XML applications: Attribute/Option Description/Usage Beep Enables or disables a BEEP option to indicate a status yes | no on the phone. Default = no Use with: XML object (See the Aastra XML Developer’s Guide) Configuration files (See page 5-241) Aastra Web UI (See page 5-241) Clickable PhoneStatus Object (6739i only) Valid Values Note: This value is case sensitive.
Operational Features Enabling/Disabling a Beep for Status Message Displays You can enable or disable a BEEP option using the Status Message object (AastraIPPhoneStatus), the configuration files, or the Aastra Web UI. Note: For enabling/disabling a status message beep using the Status Message object, see the Aastra XML Developer’s Guide. When the phone receives a status message, the BEEP notifies the user that the message is displaying.
Operational Features For more information about creating XML configuration scripts and for XML script examples, see the Aastra XML Developer’s Guide. Configuring the Phone to use XML You can configure the phone to request the XML objects you create by configuring specific parameters via the configuration files or the Aastra Web UI. Users can access XML applications via softkeys configured on the IP phones. The phone performs an HTTP GET on the URI configured in the Aastra Web UI or configuration files.
Operational Features Example Configuration of XML Application The following example shows the parameters you enter in the configuration files to configure an XML application: xml application URI: http://172.16.96.63/aastra/internet.php xml application title: Aastra Telecom xml application post list: 10.50.10.53, dhcp10-53.ana.aastra.
Operational Features Aastra Web UI 6. In the "XML Application URI" field, enter the HTTP server path or qualified domain name of the XML application you want to load to the IP phone. For example, you could enter an XML application called "http://172.16.96.63/aastra/internet.php" in the applicable field. 7. In the "XML Application Title" field, enter the name of the XML application that you want to display on the IP phone Services Menu.
Operational Features Aastra Web UI 4. In the "Value" field, enter the IP address or qualified domain name of the XML application. 5. In the "XML Application URI" field, enter the HTTP server path or qualified domain name of the XML application you want to load to the IP phone. For example, you could enter an XML application called "http://172.16.96.63/aastra/internet.php" in the applicable field. 6.
Operational Features IP Phone UI For 3-Line LCD phones: 1. Press the programmable key configured on the phone for XML services. A "Custom Features" screen displays. 2. Use the 5 and 2 to scroll through the customized features. 3. Select a service to display the information for that customized service. Message services display to the screen after pressing the programmable key. For user input services, follow the prompts as appropriate. 4.
Operational Features Action URI Description Registration Event Specifies the URI for when registration events occur or when there are registration state changes. Note: This action URI is not called when the same event is repeated (for example, a timeout occurs again when registration is already in a timeout state.) Incoming Call Specifies the URI for which the phone executes a GET on when an incoming call event occurs.
Operational Features Configuration File Parameters Aastra Web UI Parameters at Advanced Settings->Action URI action uri incoming Incoming Call $$REMOTENUMBER$$ $$DISPLAYNAME$$ $$SIPUSERNAME$$ $$INCOMINGNAME$ $$LINESTATE$$ $$CALLDURATION$$ $$CALLDIRECTION$$ $$LOCALIP$$ action uri outgoing Outgoing Call $$REMOTENUMBER$$ $$SIPUSERNAME$$ $$LINESTATE$$ $$LOCALIP$$ action uri offhook Offhook $$LINESTATE$$ $$LOCALIP$$ action uri onhook Onhook $$LOCALIP$$ $$CALLDURATION$$ $$CALLDIRECTION$$ $$LINESTATE$
Operational Features Variable Description $$LINESTATE$$ Current line state associated with: • registered phone • incoming caller • outgoing caller • offhook • onhook • disconnected $$LOCALIP$$ IP Address associated with: • registered phone • onhook Note: This variable allows for enhanced information in call records and billing applications.
Operational Features and you dial out the number 5551212, the phone executes a GET on: http://10.50.10.140/outgoing.pl?number=5551212 Note: If the phone cannot find the Action URI you specify, it returns a “NULL” response. For example, http://10.50.10.140/outgoing.pl?number= You can configure this feature via the configuration files or the Aastra Web UI. Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI.
Operational Features Aastra Web UI 3. Enter an XML URI for a successful registration in the “Successful Registration” field. For example: http://10.50.10.14/registered.php?auth name=$$SIPAUTHNAME$$ This parameter specifies the URI for which the phone executes a GET on when a successful registration event occurs. Note: For a successful registration event, use the associated variables indicated in the table “Action URIs and Associated Variables” on page 5-247.
Operational Features Aastra Web UI 12. (Optional) You can poll a URI at specific intervals on the phones. For more information about polling Action URIs, see “Polling Action URIs” on page 5-252. 13. Click Save Settings to save your changes. Polling Action URIs Another way to reach a phone behind a NAT/firewall is to have the phone make an XML call at periodic intervals. An Administrator can use the action uri poll parameter that commands the phone to perform an XML call at configurable intervals.
Operational Features Aastra Web UI 3. In the “Interval” field, enter the interval, in seconds, between calls from the phone to the "action uri poll". The value of “0” is disabled. 4. Click Save Settings to save your changes. Action URI Connected A parameter called “action uri connected” (configuration files) and “Connected” (Aastra Web UI) now allows XML scripts to determine when a call is connected. When enabled, the phone triggers an HTTP GET when it goes into the “connected” state.
Operational Features Aastra Web UI 1. Click on Advanced Settings->Action URI. 2. In the “Connected” field, enter a valid URI for which the phone executes a GET on, when it goes into the “connected” state. Leaving this field empty disables the Action URI Connected feature. For example, http://www.example.com/connect.php 3. Click Save Settings to save your settings.
Operational Features $$LINESTATE$$ Value Description Meaning in a Disconnected URI CONNECTED Parties are talking. Call was successful. CLEARING Call was released but not acknowledged. N/A The Action URI Disconnect feature allows an Administrator to determine the reason for the disconnect if required. Note: If you enable the Action URI Disconnect feature by specifying a URI, the URI is called when any disconnect event occurs including an intercom call or a conference setup.
Operational Features Aastra Web UI 1. Click on Advanced Settings->Action URI->Event. 2. In the “Disconnected” field, enter a valid URI for which the phone executes a GET on, when it transitions from the incoming, outgoing, calling, or connected state into the idle state. Leaving this field empty disables the Action URI Disconnected feature. For example, http://fargo.ana.aastra.com/disconnected.xml?state=$$LINESTATE$$ The following table lists the applicable values and descriptions for the $$LINESTATE$$.
Operational Features If the content is empty in the SIP NOTIFY, the phone automatically triggers a new pre-configured action uri (action uri xml sip notify). Example of a SIP NOTIFY with XML Content NOTIFY sip:200@10.30.100.103:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.100.103:5060;branch=z9hG4bK7bbc1fac;rport From: ;tag=81be2861f3 To: Jacky200 Contact:
Operational Features Also to ensure that the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone. If enabled, and the phone receives a SIP NOTIFY from a server that is NOT on the whitelist, the phone rejects the message.
Operational Features Aastra Web UI 2. The “XML SIP Notify" field is disabled by default. To enable this field, check the box. This field enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone. If enabled, and the phone receives a SIP NOTIFY from a server that is NOT on the whitelist (i.e.
Operational Features When an administrator enters an XML softkey URI either via the Aastra Web UI or the configuration files, they can specify the following variables: • $$SIPUSERNAME$$ • $$SIPAUTHNAME$$ • $$PROXYURL$$ • $$LINESTATE$$ • $$LOCALIP$$ • $$REMOTENUMBER$$ • $$DISPLAYNAME$$ • $$SIPUSERNAME$$ • $$INCOMINGNAME$$ • $$CALLDURATION$$ • $$CALLDIRECTION$$ Note: For a description of each variable in the above list, see “Variable Descriptions” on page 5-248.
Operational Features Aastra Web UI For 8 and 11-Line LCD phones: 1. Click on Operation->Softkeys and XML. 2. Select a key from keys 1 through 20. 3. In the "Type" field, select XML from the list box. 4. In the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra". 5. In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.
Operational Features Aastra Web UI 4. In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Note: You can use the following variables in the URI: • $$SIPUSERNAME$$ • $$SIPAUTHNAME$$ • $$PROXYURL$$ • $$LINESTATE$$ • $$LOCALIP$$ • $$REMOTENUMBER$$ • $$DISPLAYNAME$$ • $$SIPUSERNAME$$ • $$INCOMINGNAME$$ • $$CALLDURATION$$ • $$CALLDIRECTION$$ 5. Click Save Settings to save your changes.
Operational Features Configuring XML Redirection of the Redial, Xfer, Conf, and Icom Keys, and the Voicemail Option Use the following procedure to configure XML redirection of the Redial, Xfer, Conf, and Icom keys, and the Voicemail option. Configuration Files For the specific parameters you can set in the configuration files, see Appendix A, the section, “XML Key Redirection Settings (for Redial, Xfer, Conf, Icom, Voicemail)” on page A-207.
Operational Features Configuring the Off-Hook Interaction Feature Use the following procedure to configure the XML application and off-hook interaction feature. Configuration Files For the specific parameter you can set in the configuration files, see Appendix A, the section, “Off-Hook and XML Application Interaction Setting” on page A-209.
Operational Features Configurable Indication of Terminated Calls An Administrator can configure a parameter called, “far-end disconnect timer” which allows you to enable or disable whether or not the near-end phone displays a disconnected screen with a “Call Terminated” message when the far-end hangs up. An audible busy signal is also heard on the phone. If enabled with a maximum time interval value, this parameter also specifies the interval of time that the busy signal is audible.
Operational Features Handling Call Termination Screens on the Phone UI The following procedure describes how to handle the call terminated screens on your phone. IP Phone UI 1. Press the Goodbye key. The busy tone stops and the call terminated screen no longer displays. or Select any Line key. The busy tone stops and the call terminated screen no longer displays. A dial screen displays.
Operational Features Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Centralized Conferencing Settings” on page A-79. Configuring Centralized Conferencing Using the Aastra Web UI Use the following procedure to configure centralized conferencing using the Aastra Web UI. Aastra Web UI Global Configuration 1. Click on Advanced Settings->Global SIP Settings->Basic SIP Network Settings. 2.
Operational Features Aastra Web UI Per-Line Configuration 1. Click on Advanced Settings->Line <#>->Basic SIP Network Settings 2. In the “Conference Server URI” field, do one of the following actions: • To disable centralized conferencing on this line, leave this field empty (blank).
Operational Features Custom Ad-Hoc Conference Previously, the phone will wait for server response prior to completing the ad-hoc and centralized conference feature. This results in an interoperability issue with certain call managers, such as Genband. Now the phone no longer waits for server response before referring the call to the conference host when the "custom adhoc conference" parameter is enabled.
Operational Features Conference/Transfer Support for Live Dial Mode By default, when users are initiating a conference call or transfer, they will not hear a dial tone before dialing begins (predial mode). The phone does not automatically dial out the number until the user presses the “Conf” or “Transfer” key. This allows the users to make changes to the dialing number before initiating the call. Administrators can now enable live dial mode by configuring the new “confxfer live dial” parameter.
Operational Features Configuring Broadsoft CMS Support via the Configuration Files Configure Broadsoft CMS support on the IP Phone using the following parameters in the configuration files: • http digest force login • http digest username • http digest password Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “HTTP/HTTPS Authentication Support for Broadsoft CMS” on page A-81.
Operational Features Customizing the Display Columns on the M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys.
Operational Features Expansion Module 1 (3 pages) • expmod1page1left • expmod1page1right • expmod1page2left • expmod1page2right • expmod1page3left • expmod1page3right Expansion Module 2 (3 pages) • expmod2page1left • expmod2page1right • expmod2page2left • expmod2page2right • expmod2page3left • expmod2page3right Expansion Module 3 (3 pages) • expmod3page1left • expmod3page1right • expmod3page2left • expmod3page2right • expmod3page3left • expmod3page3right The following is an example of configuring Expansion
Operational Features These settings display to the Expansion Module as shown in the following illustrations. Personnel Ext Marketing Ext Operations Ext Page 1 Screen Logistics Ext Page 2 Screen Engineering Ext Shipping Ext Page 3 Screen Customizing the M675i Expansion Module Column Display Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section,“Customizing M675i Expansion Module Column Display” on page A-204. 5-276 41-001343-02 REV04 – 05.
Chapter 6 Configuring Advanced Operational Features About this Chapter The IP phones have advanced operational features you can configure using the configuration files and/or the Aastra Web UI. This chapter describes each of these features and provides procedures for configuring each feature.
About this Chapter Topic Page Configurable “Allow” and “Allow-Event” Optional Headers page 6-31 Configurable SIP P-Asserted Identity (PAI) page 6-32 Configurable Route Header in SIP Packet page 6-33 Configurable Compact SIP Header page 6-33 Reject INV or BYE when Unsupported Value in REQUIRE Header page 6-33 XML URI for Key Press Simulation page 6-34 Domain Name System (DNS) Server Pre-caching Support page 6-36 Configurable Transport Protocol for SIP Services and RTCP Summary Reports page 6
Advanced Operational Features Advanced Operational Features Description This section provides the following information about advanced features of the IP phones: Feature Description TR-069 Support The IP Phones support the Technical Report (TR) 069 Protocol, a Protocol that provides the communication between Customer-Premises Equipment (CPE) (like the IP Phones) and Auto Configuration Servers (ACS) over DSL/broadband connections.
Advanced Operational Features Feature Description “Early-Only” Parameter in Replaces Header RFC3891 The phones support the “early-only” parameter in the “Replaces” header as referenced in RFC3891. Switching Between Early Media and Local Ringing The phones support switching between early media and local ring tone. Enable Microphone During Early Media Allows you to enable or disable the microphone during early media.
Advanced Operational Features In addition to configuring the phone with TR-069, you can also do the following: • Reboot the phone • Reset to factory defaults • Update the firmware of the device • Backup/restore configuration • Upload the log file Reference For more information about TR-069, see the Aastra TR-069 Configuration Guide.
Advanced Operational Features Aastra Web UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Setting. 2. Enable the "Send MAC Address in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box). 3. Enable the "Send Line Number in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box). 4. Click Save Settings to save your settings.
Advanced Operational Features SIP Message Sequence for Blind Transfer The SIP message sequence for Blind Transfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer target (if it was in a ringing state) after sending a REFER to the transferee to complete the transfer. In the 1.4 and later releases, the CANCEL is now sent before the REFER message.
Advanced Operational Features Update Caller ID During a Call It is possible for a proxy or call server to update the Caller ID information that displays on the phone during a call, by modifying the SIP Contact header in the re-INVITE message. The phone displays the updated name and number information contained within the Contact header.
Advanced Operational Features Auto-discovery Using mDNS The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server, it is automatically configured by that TFTP server. An unconfigured phone (phone right out of the box) added to a network, attempts to auto-discover a configuration server on the network without any end-user intervention. When it receives DHCP option 66 (TFTP server), it automatically gets configured by the TFTP server.
Advanced Operational Features Configuring Single Call Restriction Configuration Files For the specific parameters you can set in the configuration files for single call restriction on the 6757i CT and 9480i CT, see Appendix A, the section, “Single Call Restriction Setting” on page A-206. Aastra Web UI 1. Click on Advanced Settings->Global SIP->RTP Settings. 2. Enable the "Two Call Support" field by checking the check box. (Disable this field by unchecking the box). 3.
Advanced Operational Features Configuring Missed Call Summary Subscription using the Configuration Files In addition to enabling/disabling the Missed Call Summary Subscription, You can also configure the amount of time, in seconds, that the phone uses this feature. The timer is configurable on a global basis only.
Advanced Operational Features For server-side ACD, when you press the ACD softkey, the screen that displays is dependant on the state of the ACD subscription. Possible state for ACD are: • Logged Out - User has the option of logging in. • Logged In - User has the option of logging out or making the phone unavailable. • Unavailable - User has the option of logging out or making the phone available.
Advanced Operational Features Aastra Web UI 4. Click on Advanced Settings->Global SIP->Advanced SIP Settings. 5. In the “As-Feature-Event Subscription Period” field, enter the amount of time, in seconds, that the phone waits after sending a SUBSCRIBE, to receive a NOTIFY response from the server side. Default is 3600. 6. Click Save Settings to save your changes.
Advanced Operational Features Configuring Blacklist Duration Using the Configuration Files Use the following parameter to configure the Blacklist Duration in the configuration files: • sip blacklist duration Configuration Files For the specific parameters you can set in the configuration files for setting Blacklist Duration, see Appendix A, the section, “Blacklist Duration Setting” on page A-207.
Advanced Operational Features Whitelist Proxy To protect your IP phone network, you can configure a “Whitelist Proxy” feature that screens incoming call requests received by the IP phones. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only. The IP phone rejects any call requests from an untrusted proxy server. The whitelist is dynamically updated (i.e.
Advanced Operational Features Configuring Whitelist Proxy Using the Aastra Web UI Use the following procedure to configure the Whitelist Proxy feature using the Aastra Web UI. Aastra Web UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings 2. The "Whitelist Proxy" field is disabled by default. To enable this field, check the box. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only.
Advanced Operational Features TLS is composed of two layers: the TLS Record Protocol and the TLS handshake protocol. The TLS Record Protocol provides connection security with some encryption method such as the Data Encryption Standard (DES). The TLS Handshake Protocol allows the server and client to authenticate each other and to negotiate an encryption algorithm and cryptographic keys before data is exchanged.
Advanced Operational Features Configuring TLS Using the Configuration Files You use the following parameters to configure TLS in the configuration files: • sip transport protocol • sips persistent tls • sip persistent tls keep alive • sip send sips over tls • sips root and intermediate certificates • sips local certificate • sips private key • sips trusted certificates Configuration Files For the specific parameters you can set in the configuration files for setting TLS, see Appendix A, the section, “Transp
Advanced Operational Features Configuring TLS Using the Aastra Web UI To configure TLS using the Aastra Web UI, you must enable TLS or Persistent TLS first. Then you must define the TLS certificate file names that you want the phone to use. Use the following procedure to configure TLS using the Aastra Web UI. Aastra Web UI 1. Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2. In the "Transport Protocol" field, select TLS or Persistent TLS.
Advanced Operational Features Aastra Web UI 5. Enter the certificate file names and the private key file name in the appropriate fields. The Root and Intermediate Certificate files contain one root certificate and zero or more intermediate certificates which must be placed in order of certificate signing with root certificate being the first in the file.
Advanced Operational Features Configuring the 802.1x Protocol Using the Configuration Files You use the following parameters to configure the 802.1x Protocol on your phone using the configuration files. For EAP-MD5 use: • eap type • identity • md5 password • pc port passthrough enabled For EAP-TLS use: • eap type • identity • 802.1x root and intermediate certificates (use 1 root and 0 or 1 intermediate certificates) • 802.1x local certificate (use 1 local certificate) • 802.
Advanced Operational Features IP Phone UI 6. Select EAP-MD5 to configure the phone to use MD5 authentication; or Select EAP-TLS to configure the phone to use TLS authentication. Note: The 802.1x Protocol is disabled by default. If you select EAP-TLS authentication, you must use the configuration files or the Aastra Web UI to configure the certificates and private key for the phone. 7. Press Done (on 8 and 11-Line LCD phones) or Press Set (on 3-Line LCD phones). 8.
Advanced Operational Features For the 6739i IP Phone UI 1. Press to enter the Options List. 2. Press Advanced and enter your Administrator password using the pop-up keyboard. 3. Press Network. 4. button to scroll to the next page. Press the 5. Press Ethernet & VLAN. 6. Press 802.1x Support. 7. Press EAP Type and select a value to set. Valid values are: • Disable (Default) • EAP-MD5 (phone uses MD5 authentication) • EAP-TLS (phone uses TLS authentication) Note: The 802.
Advanced Operational Features IP Phone UI 9. Press the Save softkey. 10. Restart the phone for the selection to take affect. Configuring the 802.1x Protocol Using the Aastra Web UI Use the following procedure to configure the 802.1x Protocol on your phone using the Aastra Web UI. Aastra Web UI 1. Click on Advanced Settings->802.1x Support. To configure EAP-MD5: 2. In the “EAP Type” field, select EAP-MD5. Valid values are: Disabled (Default), EAP-MD5, and EAP-TLS. 3.
Advanced Operational Features Aastra Web UI 3. In the “Root and Intermediate Certificates Filename” field, enter the filename that contains the root and intermediate certificates related to the local certificate. For example: root_Intermed_certifi.pem. 4. In the “Local Certificate Filename” field, enter the filename that contains the local certificate. For example: localcertificate.pem. 5. In the “Private Key Filename” field, enter the filename that contains the private key. For example: privatekey.
Advanced Operational Features Configuring Symmetric TLS Signaling Using the Configuration Files You use the following parameter to enable or disable Symmetric TLS Signaling in the configuration files: • sips symmetric tls signaling Configuration Files For the specific parameter you can set in the configuration files, see Appendix A, the section, “Symmetric TLS Signaling Setting” on page A-210.
Advanced Operational Features GRUU and sip.instance Support Globally Routable User-Agent URIs (GRUUs) provide a way for anyone on the Internet to route a call to a specific instance of a User-Agent. The IP phones provide GRUU support using draft-ietf-sip-gruu-15. A sip.instance is added to all non-GRUU contacts. By default, this feature is enabled. You can enable or disable this support using the configuration files.
Advanced Operational Features Using mandatory billing codes, if the user is configuring a Speed Dial number, then they enter the number using the following format: – %23 To use this format with the default dial plan terminator (#), the # sign required by Sylantro as a delimiter should be represented as an escaped character by using the sequence %23.
Advanced Operational Features You can configure the phone to use any one of these methods by entering the applicable value in the configuration files: Configuration File Value DNS Server Method Used Description 0 A only The phone issues requests for “A” (Host IP Address) records from the DNS server to get the IP address, and uses the default port number of 5060. 1 SRV & A The phone issues requests for “SRV” (Service Location Record) records from the DNS server to get the port number.
Advanced Operational Features Enabling/Disabling “Out of Order SIP Requests” Use the following procedure to enable/disable “out of order SIP requests”. Configuration Files For the specific parameter you can set in the configuration files, see Appendix A, the section, “Ignore Out of Order SIP Requests” on page A-212. “Early-Only” Parameter in Replaces Header RFC3891 The phones support the “early-only” parameter in the “Replaces” header as referenced in RFC3891.
Advanced Operational Features Reason Header Field in SIP Message The IP Phones support the receiving of the Reason Header Field in a SIP CANCEL message, as described in RFC3326. This allows a call that is answered from somewhere else to still display in the Callers List. Also, the missed calls indicator and counter do not change. Limitation If the call is answered somewhere else, the duration of the call does not display in the Callers List.
Advanced Operational Features Configurable SIP P-Asserted Identity (PAI) The IP Phones support a private extension to SIP for Asserted Identity within trusted networks (as defined in RFC 3325). This feature allows a network of trusted SIP servers to assert the identity of authenticated users, and verify that phone messages originate from a Trusted Identity.
Advanced Operational Features Configurable Route Header in SIP Packet The IP Phones support the following parameter: • sip remove route This parameter enables or disables the addition of the Route header in a SIP packet. Enable this parameter for outbound proxies that do not support Route headers. Note: When enabled this will break all support for SIP routing, so if some other device in the network attempts to add itself to the route it will fail.
Advanced Operational Features This parameter allows you to enable (1) or disable (0) the rejection of an INV or BYE with a “420 Bad Extension” if the INV or BYE contains an unsupported value in the REQUIRE header. Enabling/Disabling a Rejection of the INV or BYE Use the following procedure to enable/disable the rejection of the INV or BYE if the INV or BYE contains an unsupported value in the REQUIRE header.
Advanced Operational Features XML Key URI Description Key:ExpMod3SoftKey1 to Key:ExpMod3SoftKey Expansion module 3 soft keys 1 to (valid softkeys depend on the number of physical softkeys on the expansion module) Volume Key Key:VolDwn Volume Decrease Key Key:VolUp Volume Increase Key Feature Keys Key:Xfer Transfer Key Key:Conf Conference Key Key:Services Services Key Key:Intercom Intercom Key Key:Headset Headset Key Note: For Headset URI key, the behavior will be as if the "speaker/h
Advanced Operational Features Examples There are two ways to format the XML key URI: For XML Post Messages Example: For XML Key Scripts Example: Key: Line1 Key: Line1 Domain Name System (DNS) Server Pre-caching Support The IP phones now support the use of a local DNS host file to resolve DNS queries, and supports pre-provisioning of DNS S
Advanced Operational Features Configuring “DNS Host” Pre-caching 1. Using a text-based editing application, create a blank text file 2. Enter the IP addresses of the DNS servers in your local network. For example: 1.2.3.4 server1 5.6.7.8 server2 9.0.1.2 server3 Note: Ensure each line uses a Carriage Return (CR) or Carriage Return + Line Feed (CRLF) to terminate the line. 3. Save the file as “.txt”. For example, “hostfile.txt”. 4. Using a text-based editing application, open the aastra.
Advanced Operational Features In the following example, both the priority and weight fields are used to provide a combination of load balancing and backup service. Example sip sip sip sip sip dns dns dns dns dns srv1 srv1 srv1 srv1 srv1 name: _sip._udp.example.com priority: 10 weight: 60 port: 5060 target: bigbox.example.com sip sip sip sip sip dns dns dns dns dns srv2 srv2 srv2 srv2 srv2 name: _sip._udp.example.com priority: 10 weight: 20 port: 5060 target: smallbox1.example.
Advanced Operational Features Configuring DNS SRV Record Pre-caching 1. Using a text-based editing application, open the aastra.cfg file. 2. Enter the parameter, “sip dns srvX name”, where “X” is a value from 1 to 4. Enter a value for the DNS SRV service URI. For example: sip dns srv1 name: _sip._udp.example.com 3. Enter the parameter, “sip dnx srvX priority, where “X” is a value from 1 to 4. Enter a value for the DNS server priority. Valid values are 0 to 65535. Default is 0.
Advanced Operational Features Configurable Transport Protocol for SIP Services and RTCP Summary Reports Parameters have been implemented allowing administrators the ability to independantly configure the transport protocols used by SIP services (e.g. the SIP XML Notify service) and RTCP summary reports.
Advanced Operational Features When the username alphanumeric input order parameter is defined as “1”, the respective digit will be available as the first input option followed by upper case and then lower case letters.
Advanced Operational Features Active Voice-over-IP (VoIP) Recording Active VoIP recording is supported by the IP phones. When using the IP phones with an Aastra call manager supporting voice recording and a recording system with the predefined subset of the SIP interface, administrators can configure the phones to send duplicate copies of the transmit and receive RTP or SRTP voice packets to the voice recording system.
Advanced Operational Features 8 and 11-Line LCDS Lewis Button Lewis Button L1 1. Martin Croft Martin Croft 2.
Advanced Operational Features Warning! The recording icon is displayed on the IP phones to indicate the recording session is active and that a duplicate copy of the RTP/SRTP stream is to be sent from the phone to the recording server. The overall recording and its quality is dependent on the recording server and the network. Moreover, the phone will, by default, play a periodic audible beep tone through the selected audio path notifying users that their call is being recorded.
Advanced Operational Features The Executive Name must match the name that is configured in the user’s profile, separated by a space or comma. Note: The Alerting Calling Line ID Number can either be configured as the Executive’s Number or Originator’s Number.
Advanced Operational Features colon (i.e. “#61;*61” or “#61;#71” respectively). Notes: • If the Deactivation FAC is not specified after the semi-colon (e.g. “#61;”), the phone will ignore the semi-colon and behave as if only the Activation FAC was defined (i.e. the phone will automatically assume that the Deactivation FAC is in the same format but sequentially one number above the Activation FAC.
Advanced Operational Features For Programmable Keys prgkey1 type: filter prgkey1 value: “#61;*61” prgkey1 line: 1 For Top Softkeys topsoftkey1 topsoftkey1 topsoftkey1 topsoftkey1 type: filter label: Filter value: “#61;*61” line: 1 For Expansion Module Softkeys expmod1 expmod1 expmod1 expmod1 key1 key1 key1 key1 type: filter label: Filter value: “#61;*61” line: 1 Filter Softkey for the Assistant’s Phone As an Assistant can be associated with multiple Executives simultaneously, the Assistant’s phone can
Advanced Operational Features Aastra Web UI 4. In the "Label" field (8 and 11-line phones only), enter a label to apply to this key (e.g. Filter-Stefan for a specific Executive or simply Filter for a generic Filter key with no defined value). Note: To utilize a single Filter softkey without a defined key value (so that you can manually activate and deactivate Executive Call Filtering through the phone’s UI) skip to Step 8. 5. (In the "Value" field, enter the Executive’s phone or extension number (e.g.
Advanced Operational Features topsoftkey2 line: 1 For Expansion Module Softkeys expmod1 expmod1 expmod1 expmod1 key1 key1 key1 key1 type: filter label: Filter-Stefan value: 4100 line: 1 expmod1 expmod1 expmod1 expmod1 key2 key2 key2 key2 type: filter label: Filter-John value: 4101 line: 1 Speeddial Softkey with Initiate Call Functionality (Assistants Only) Speeddial softkeys can be configured to efficiently utilize the Executive-Assistant Initiate Call function.
Advanced Operational Features Aastra Web UI 5. In the "Value" field, enter the Initiate Call FAC (e.g. #64) or In the "Value" field, enter the Initiate Call FAC, followed by the Executive’s Address (e.g. #644052) or In the "Value" field, enter the Initiate Call FAC, the Executive’s Address, followed by an asterisk, and then the Destination Address (e.g. #644052*4059) 6. In the “Line” field, select the line for which you want to use the key functionality. 7. Click Save Settings to save your settings.
Advanced Operational Features topsoftkey1 value: “#64” topsoftkey1 line: 1 topsoftkey2 topsoftkey2 topsoftkey2 topsoftkey2 type: speeddial label: Init2 value: “#644052” line: 1 topsoftkey3 topsoftkey3 topsoftkey3 topsoftkey3 type: speeddial label: Init3 value: “#644052*4059” line: 1 For Expansion Module Softkeys expmod1 expmod1 expmod1 expmod1 key1 key1 key1 key1 type: speeddial label: Init value: “#64” line: 1 expmod1 expmod1 expmod1 expmod1 key2 key2 key2 key2 type: speeddial label: Init2 value:
Chapter 7 Encrypted Files on the IP Phone About this Chapter This chapter provides information about encryption on the IP phones and provides methods an administrator can use to store encrypted files to a server. Topics This chapter covers the following topics: Topic Page Encrypted Files on the IP Phone page 7-2 Configuration File Encryption Method page 7-2 Procedure to Encrypt Configuration Files page 7-3 Vendor Configuration File Encryption page 7-4 7-1 41-001343-02 REV04 – 05.
Encrypted Files on the IP Phone Encrypted Files on the IP Phone An encryption feature for the IP phone allows Service Providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive information (i.e., user accounts, login passwords, registration information). Service Providers also have the capability of locking a phone to use a specific server-provided configuration only.
Encrypted Files on the IP Phone Procedure to Encrypt Configuration Files To encrypt the IP phone configuration files (using a Microsoft Windows OS): 1. Obtain the anacrypt encryption tool (anacrypt.exe) from your Aastra representative. 2. Open a command line window application (i.e. DOS window). 3. At the prompt, enter anacrypt.exe and press . 4. Enter a command utilizing the details provided in the help screen. C:\> anacrypt.
Encrypted Files on the IP Phone For firmware version 2.2.0 and above: C:\>anacrypt -i -p 1234abcd or C:\>anacrypt -i -p 1234abcd -v2 For any firmware version: C:\>anacrypt -i -p 1234abcd -v1 Example 2 Encrypting a single aastra.cfg file with password 1234abcd (for firmware version 3.3.1): C:\>anacrypt aastra.cfg -p 1234abcd -v3 Example 3 Encrypting a .cfg file with password 1234abcd (for firmware version 3.3.1): C:\>anacrypt 00085d000000.cfg -p 1234abcd -v3 Example 4 Encrypting a .
Encrypted Files on the IP Phone Configuring Vendor Configuration File Encryption Use the following procedure to configure vendor configuration file encryption on the IP Phones. Configuration Files For specific parameters you can set in the configuration files for automatic update, see Appendix A, the section, “Configuration Encryption Setting” on page A-214. 7-5 41-001343-02 REV04 – 05.
Chapter 8 Upgrading the Firmware About this Chapter This chapter provides information about upgrading the IP phone firmware. Topics This chapter covers the following topics: Topic Page Upgrading the Firmware page 8-2 Using the “Firmware Update” Page in the Aastra Web UI page 8-2 Using the Restart Feature page 8-4 Using the Auto-Resync Feature page 8-5 41-001343-02 REV04 – 05.
Upgrading the Firmware Upgrading the Firmware The IP phones support the protocols, TFTP, FTP, HTTP or HTTPS to download configuration files and upgrade firmware to the phones from a configuration server. The configuration server should be ready and able to accept connections. For information on configuration server requirements, see Chapter 1, the section, “Configuration Server Requirement” on page 1-49.
Upgrading the Firmware Use the following procedure to manually update the firmware on your phone from the specified configuration server. Aastra Web UI 1. Click on Advanced Settings->Firmware Update. 2. In the “File Name” field, enter the firmware file name (.st) that you want to download to your IP phone. For example, 53i.st (for a 6753i phone). Note: This file name must match the actual name of the firmware file residing on your configuration server.
Upgrading the Firmware Aastra Web UI 4. In the “Server” field, enter the IP address in dotted decimal format, of the TFTP configuration server, or the domain name of the FTP, HTTP, or HTTPS configuration servers (dependant on the protocol you selected in step 3.) For example: 432.221.45.6. 5. In the “Path” field, enter the path location on the protocol server for where the new firmware resides. For example, C:\aastra\configserver\firmwareupgrade. 6.
Upgrading the Firmware IP Phone UI 2. Select Restart. The following prompt displays: “Restart phone?” 3. Select Yes or press the Restart softkey to restart the phone or Select No or press the Cancel softkey to go back to the Options Screen. Restarting the Phone Using the Aastra Web UI Aastra Web UI 1. Click on Operation->Reset->Phone. 2. Click Restart to restart the phone.
Upgrading the Firmware In the Aastra Web UI, you can set the following parameters at the path Advanced Settings->Configuration Server->AutoResync: • Mode • Time (24 hours) • Maximum Delay • Days Setting the “auto resync max delay” (Maximum Delay) and “auto resync days” (Days) parameters can greatly reduce the load placed on the configuration server when downloading configurations.
Upgrading the Firmware Enabling Auto-Resync Using the Aastra Web UI Use the following procedure to enable auto-resync for the phones in your network. Aastra Web UI 1. Click on Advanced Settings->Configuration Server->Auto-Resync. 2. In the “Mode” field, select the auto-resync mode you want to use to automatically update the phone.
Chapter 9 Troubleshooting About this Chapter This chapter describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. It also includes answers to questions you may have while using the IP phones.
Troubleshooting Troubleshooting This section describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes.
Troubleshooting Aastra Web UI Parameters Configuration File Parameters KBD (Keyboard module) log module kbd NET (Network module) log module net PROVIS (Provisioning module) log module provis RTPT (Realtime Transport module) log module rtpt SND (Sound module) log module snd PROF (Profiler module) log module prof XML (Extension Markup Language) log module xml STUN (Simple Traversal of User Datagram Protocol (UDP) through Network log module stun Address Translation (NAT) LLDP (Link Layer Discov
Troubleshooting Example 3 log module rtpt: 0 log module ind: 65535 In the above example, all debug levels are OFF for the Real Time Transport module. All debug levels are ON for the indicator module. You can set the Module/Debug Levels using the configuration files or the Aastra Web UI. References For more information about the debug level configuration parameters, see Appendix A, the section, “Troubleshooting Parameters” on page A-221.
Troubleshooting Performing Troubleshooting Tasks Use the following procedures to perform troubleshooting on the IP phone via the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Log Settings” on page A-221. Aastra Web UI 1. Click on Advanced Settings->Troubleshooting. To set log settings: 2. In the "Log IP" field, enter the IP address of the log server (i.e.
Troubleshooting Aastra Web UI 5. Click on Operation->Reset. 6. In the "Restart Phone" field click Restart to restart the IP phone. To set blog modules: 7. Select the applicable module. 8. Enter a debug level value in the “Debug Level” field for a module. Valid values are: Debug Level Value Fatal Errors 1 (default) Errors 2 Warnings 4 Init 8 Functions 16 Info 32 All debug levels OFF 0 All Debug Levels ON 65535 The value of “0” turns all debug levels OFF for a module.
Troubleshooting Enabling/Disabling WatchDog Use the following procedure to enable/disable the WatchDog. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “WatchDog Settings” on page A-224. Use the following procedure to enable/disable the WatchDog task for the IP Phones using the Aastra Web UI. You can also view the “Crash Log” generated by the WatchDog task using the Aastra Web UI. Aastra Web UI 1. Click on Advanced Settings->Troubleshooting.
Troubleshooting Aastra Web UI View the Crash Log 4. To view a crash log, in the “Get a Crash Log” field, click the SAVE AS button. You can open the file immediately, or you can save the Crash Log to your PC. Error Messages Display An Administrator can view generated error messages that may have occurred during startup or reboot of the IP Phones. The IP Phone UI has a selection on the Phone Status page called, “Error Messages” at the location, Options->Phone Status>Error Messages.
Troubleshooting Viewing the Error Messages Using the Aastra Web UI Use the following procedure to view the error messages, if any, that generated during startup. Aastra Web UI 1. Click on Advanced Settings->Troubleshooting->Error Messages. 2. Scroll down to the “Error Messages” section to view the error messages that may have generated during startup or reboot of the IP Phone.
Troubleshooting The following table identifies the methods you can use to retrieve support information from the phone to the pre-defined server when the above configuration parameters are enabled. Method for Retrieving Support Info Description Configuration Files (automatic retrieval) 1. Enter “upload system info server” parameter in the configuration files and specify the server for which the phone sends the system crash information 2.
Troubleshooting IP Phone UI 3. Select Upload System Info and press . The phone immediately generates the applicable Support Information files (server.cfg, local. cfg, and/or crash.cfg) and sends the files to the pre-defined server. The message “Files Sent” displays. For the 6739i: 1. Press on the phone to enter the Options List. 2. Select Status. 3. Press Upload. 4. Press Upload Sys Info. The phone immediately generates the applicable Support Information files (server.cfg, local.
Troubleshooting Solutions Troubleshooting Solutions Description This section describes solutions to some most common problems that can occur while using the IP phones. Why does my phone display “Application missing”? If you have experienced networking issues while the phone was downloading the application from the TFTP server, it is possible that the phone can no longer retrieve the required firmware file.
Troubleshooting Solutions Why does my phone display "Bad Encrypted Config"? The IP phone displays "Bad Encrypted Config" because encrypted configuration files are enabled but the decryption process has failed. Specific cases where decryption fails are: Reason The site-specific password in security.tuz does not match the password used to encrypt the .tuz or aastra.tuz files. Fix Encrypt the .cfg files to .tuz using the correct password, or replace the security.tuz with the correct encrypted file.
Troubleshooting Solutions How do I restart the IP phone? IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Restart Phone. 3. For 3-Line LCD Displays: Press # to confirm. Note: To cancel the Restart, press the 3 key. For 8 and 11-Line LCD Displays: Press Restart. Note: To cancel the Restart, press Cancel. For the 6739i: 1. 2. Press on the phone to enter the Options List. Press Restart. The following prompt displays: “Restart the phone?” 3.
Troubleshooting Solutions How do I set the IP phone to factory default? IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Administrator Menu and enter your Administrator Password (default is 22222). 3. Select Factory Default. 4. For 3-Line LCD Displays: The “Restore Defaults?” prompt displays. Press # to confirm. For 8 and 11-Line LCD Phones The “Reset phone to factory defaults?” prompt displays. Press Default to confirm. For the 6739i: 1.
Troubleshooting Solutions Aastra Web UI 1. Click on Operation->Reset->Current Settings. 2. In the "Restore to Factory Defaults" field, click Restore. This restores all factory defaults, and removes any saved configuration and directory list files. How do I erase the phone’s local configuration? IP Phone UI 1. Press on the phone to enter the Options List. 2. Select Administrator Menu and enter your Administrator Password (default is 22222). 3. Select Erase Local Config. 4.
Troubleshooting Solutions IP Phone UI 4. Select Erase Local Config. The “Erase Local Configuration?” prompt displays. 5. Select Yes or press the Reset softkey to erase the local configuration. The phone immediately erases the local configuration and automatically restarts the phone. Aastra Web UI 1. Click on Operation->Reset->Current Settings. 2. In the "Remove Local Configuration Settings" field, click Remove. This removes the last customized configuration settings made on the phone.
Troubleshooting Solutions IP Phone UI 4. Enter the current user password in the text box and press the key on the keyboard. 5. Press the field. 6. Enter the new user password in the text box and press the key on the keyboard. 7. Press the field. 8. Re-enter the new user password in the text box and press the key on the keyboard. 9. Press . A message, "Password Changed" displays on the screen. For the 6867i: 1.
Troubleshooting Solutions How do I lock and unlock the phone? IP Phone UI Lock the phone: 1. 2. Press on the phone to enter the Options List. Select Phone Lock. The prompt, “Lock the phone?” displays. 3. Press Lock to lock the phone. Unlock the phone: 1. Press on the phone to enter the Options List. The prompt, “To unlock the phone...Password:” 2. Enter the user or administrator password and press Enter. The phone unlocks. For 6739i: IP Phone UI Lock the phone: 1. 2.
Troubleshooting Solutions IP Phone UI 2. Select Lock > Phone Lock. The prompt, “Lock the phone?” displays. 3. Select Yes or press the Lock softkey to lock the phone. Unlock the phone: 1. Press on the phone to enter the Options List. An “Enter Unlock Password” prompt displays. 2. Enter the user or administrator password and press Enter. Default is “22222”. A prompt “Unlock the Phone?” displays. 3. Select Yes or press the Unlock softkey to unlock the phone. Aastra Web UI 1.
Appendix A Configuration Parameters About this Appendix This appendix describes the parameters you can set in the configuration files for the IP phones. The configuration files include aastra.cfg, .cfg, and .
About this Appendix Topic Page Backlight Mode Settings page A-53 Brightness Level Settings page A-54 Background Image on Idle Screen page A-55 Configurable Home/Idle Screen Modes page A-55 Picture ID Feature page A-56 DHSG Settings page A-56 Bluetooth Support Settings page A-57 Wideband Audio Equalizer Settings page A-57 Live Dialpad Settings page A-58 SIP Local Dial Plan Settings page A-58 SIP Outbound Support page A-60 Contact Header Matching page A-60 SIP Basic, Global Settings
About this Appendix Topic Page LLDP-MED and ELIN Settings page A-112 Missed Calls Indicator Settings page A-114 XML Settings page A-114 Action URI Settings page A-116 XML SIP Notify Settings page A-119 Polling Action URI Settings page A-119 Ring Tone and Tone Set Global Settings page A-120 Ring Tone Per-Line Settings page A-121 Ring Tone via Speaker During Active Calls Settings page A-121 No Service Congestion Tone Settings page A-122 Status Code on Ignoring Incoming Calls page A-122
About this Appendix Topic Park and Pickup Settings Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Page page A-154 page A-156 Softkey Settings page A-158 Programmable Key Settings page A-166 Top Softkey Settings page A-170 Shifting of Softkey Positions for Busy States page A-164 Option to Remove the “More” Softkey when Not Required page A-164 Increase of Displayed Characters for Softkey Line Labels page A-165 Press-and-Hold Speeddial Keypad Key Settings
About this Appendix Topic Page Ignore Out of Order SIP Requests page A-212 Optional “Allow” and “Allow-Event” Headers page A-212 P-Asserted Identity (PAI) page A-212 Route Header in SIP Packet page A-213 Compact SIP Header page A-213 Rejection of INV or BYE page A-213 Configuration Encryption Setting page A-214 DNS Host File page A-214 DNS Server Query page A-214 SIP Services/RTCP Summary Reports Transport Protocol Settings page A-216 Alphanumeric Input Order for Username Prompts page
Setting Parameters in Configuration Files Setting Parameters in Configuration Files You can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg, .cfg, and .cfg files are stored on the server. The aastra.cfg file stores global IP phone configuration settings. The .cfg file contains model specific information. The .cfg file stores configuration settings specific to the IP phone with that MAC address.
Operational, Basic, and Advanced Parameters Simplified IP Phone UI Options Menu Parameter – options simple menu Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to enable a simplified options menu or enable the full menu on the IP Phone UI.
Operational, Basic, and Advanced Parameters Description For 6867i Full Options Menu Simplified Options Menu Language Removed Time and Date Removed Call Forward Call Forward Lock Lock (Password Sub-Option Removed) Status Status Audio Audio Display Display Dialpad Removed Restart Restart Warning: When using the simplified menu, you cannot change the Network settings from the IP Phone UI.
Operational, Basic, and Advanced Parameters Parameter – ip Configuration Files aastra.cfg, .cfg, .cfg Description This parameter assigns a static IP address to the IP phone device. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66. Format IP address Default Value 0.0.0.0 Range Not Applicable Example ip: 192.168.0.25 Parameter – subnet mask Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Parameter – dns1 Configuration Files aastra.cfg, .cfg, .cfg Description Primary DNS server IP address. For any of the IP address settings on the IP phone a domain name value can be entered instead of an IP address. With the help of the DNS servers the domain names for such parameters can then be resolved to their corresponding IP addresses. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
Operational, Basic, and Advanced Parameters Parameter – ethernet port 1 Configuration Files aastra.cfg, .cfg, .cfg Description The send (TX) and receive (RX) method to use on Ethernet port 1 to transmit and receive data over the LAN. Note: PC Port parameters are not applicable to the 6730i IP Phone.
Operational, Basic, and Advanced Parameters DHCP Option Settings Option 12 Parameter– hostname Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the hostname DHCP Option 12 that the phone sends with the DHCP Request packet. Note: If you change this parameter, you must restart your phone for the change to take affect.
Operational, Basic, and Advanced Parameters Options 159 and 160 - DHCP Option Override Parameter– dhcp config option override Configuration Files aastra.cfg, .cfg, .cfg Description The value specified for this parameter overrides the precedence order for determining a configuration server. Note: You must restart the IP Phone for this parameter to take affect.
Operational, Basic, and Advanced Parameters Password Settings Parameter – admin password Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to set a new administrator password for the IP phone. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead.
Operational, Basic, and Advanced Parameters Emergency Dial Plan Settings Parameter – emergency dial plan Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to specify an emergency number to use on your IP phone so a caller can contact emergency services in the local area when required. The default emergency numbers on the IP phones is 911, 999, 112, and 110. 911 - A United States emergency number. 999 - A United Kingdom emergency number.
Operational, Basic, and Advanced Parameters User Dial Plan Setting Parameter – sip user parameter dial plan Configuration Files aastra.cfg, .cfg, .cfg Description The dial plan that the network uses to distinguish between a real PSTN number and a number that looks like a PSTN number but is actually on an IP network. Note: You can configure the “sip user parameter dial plan” parameter on a global basis only. If it is misconfigured, then the parameter is ignored.
Operational, Basic, and Advanced Parameters Parameter – tftp server Configuration Files aastra.cfg, .cfg, .cfg Description The TFTP server’s IP address. If DHCP is enabled and the DHCP server provides the information, this field is automatically populated. Use this parameter to change the IP address or domain name of the TFTP server. This will become effective after this configuration file has been downloaded into the phone.
Operational, Basic, and Advanced Parameters Parameter – alternate tftp path Configuration Files aastra.cfg, .cfg, .cfg Description Specifies a path name for which the configuration files reside on an alternate TFTP server for downloading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6757i\configfiles.
Operational, Basic, and Advanced Parameters Parameter – ftp path Configuration Files aastra.cfg, .cfg, .cfg Description Specifies a path name for which the configuration files reside on an FTP server for downloading to the IP Phone. Note: Enter the path name in the form folderX\folderX\folderX. For example, ipphone\6757i\configfiles.
Operational, Basic, and Advanced Parameters Parameter – http server Configuration Files aastra.cfg, .cfg, .cfg Description The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign an HTTP relative path to the HTTP server. See the next parameter (http path). Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
Operational, Basic, and Advanced Parameters Parameter – https server Configuration Files aastra.cfg, .cfg, .cfg Description The HTTPS server’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign an HTTPS relative path to the HTTPS server. See the next parameter (https path). Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
Operational, Basic, and Advanced Parameters Parameter – auto resync mode Configuration Files aastra.cfg, .cfg, .cfg Description Determines whether the configuration server automatically updates the configuration files only, the firmware only, both the firmware and configuration files, or disables automatic updates. This parameter works with TFTP, FTP, HTTP and HTTPS servers.
Operational, Basic, and Advanced Parameters Parameter – auto resync time Configuration Files aastra.cfg, .cfg, .cfg Description Sets the time of day in a 24-hour period for the IP phone to be automatically updated. This parameter works with TFTP, FTP, HTTP and HTTPS servers. Notes: • The resync time is based on the local time of the IP phone. • The value of 00:00 is 12:00 A.M. • When selecting a value for this parameter in the Aastra Web UI, the values are in 30minute increments only.
Operational, Basic, and Advanced Parameters Multiple Configuration Server Settings Parameter – firmware server Configuration Files aastra.cfg, .cfg, .cfg Description Specifies either a full or partial URL of a server (other than the original configuration server) from which the phones in the network get their firmware. Note: The default method for the update of firmware to the phones is from the original configuration server.
Operational, Basic, and Advanced Parameters Network Address Translation (NAT) Settings Parameter – sip nat ip Configuration Files aastra.cfg, .cfg, .cfg Description IP address of the network device that enforces NAT. Format IP Address Default Value 0.0.0.0 Range Not Applicable Example sip nat ip: 192.245.2.1 Parameter – sip nat port Configuration Files aastra.cfg, .cfg, .cfg Description Port number of the network device that enforces NAT.
Operational, Basic, and Advanced Parameters Rport Setting Parameter – sip rport Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to enable (1) or disable (0) the use of Rport on the IP phone. “Rport” in RFC 3581, allows a client to request that the server send the response back to the source IP address and the port from which the request came. Note: Configuring the Rport parameter is recommended for clients behind a Network Address Translation (NAT) or firewall.
Operational, Basic, and Advanced Parameters Local SIP TLS Port Parameter – sip local tls port Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the local source port (SIPS/TLS) from which the phone sends SIP messages. Format Numeric Default Value 5061 Range Greater than 1024 and less than 65535 Notes: • It is recommended that you avoid the conflict with any TCP ports being used. For example: WebUI HTTP server on 80/tcp and HTTPS on 443/tcp.
Operational, Basic, and Advanced Parameters Parameter – sip stun port Configuration Files aastra.cfg, .cfg, .cfg Description Port number of the STUN server (also know as Simple Traversal of UDP through NAT) Notes: • The NAT IP configuration parameter takes precedence over the STUN and TURN parameters. • STUN does not work if the NAT device is symmetric.
Operational, Basic, and Advanced Parameters Parameter – sip turn port Configuration Files aastra.cfg, .cfg, .cfg Description Port number of the TURN server (also known as Traversal Using Relay NAT). Note: The NAT IP configuration parameter takes precedence over the STUN and TURN parameters. Format Integer Default Value 3479 Range 0-65535 (One (1) or two (2) port numbers separated by a comma) Note: The first is the primary and the second is the backup.
Operational, Basic, and Advanced Parameters SIP Keep Alive Support Parameter – sip keepalive timer Configuration Files aastra.cfg, .cfg, .cfg Description This value is how many seconds to wait before sending a SIP UDP keep alive packet to the configured SIP servers. A zero value disables this feature. Note: This is only for UDP transport protocol.
Operational, Basic, and Advanced Parameters Parameter – https block http post xml Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the blocking of XML scripts from HTTP POSTs. Some client applications use HTTP POSTs to transfer XML scripts. The phones’s HTTP server accepts these POSTs even if server redirection is enabled, effectively bypassing the secure connection.
Operational, Basic, and Advanced Parameters Parameter– https validate expires Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the HTTPS validation of the expiration of the certificates. When this parameter is set to 1, the HTTPS client verifies whether or not a certificate has expired prior to accepting the certificate. Note: If the “https validate expires” parameter is set to enable, the clock on the phone must be set for the phone to accept the certificates.
Operational, Basic, and Advanced Parameters Parameter– https user certificates Configuration Files aastra.cfg, .cfg, .cfg Description Specifies a file name for a .PEM file located on the configuration server. This file contains the User-provided certificates in PEM format. These certificates are used to validate peer certificates. Note: You must disable the “https validate certificates” parameter in order for the phone to accept the User-provided certificates.
Operational, Basic, and Advanced Parameters Virtual Local Area Network (VLAN) Settings Global Parameters Parameter – tagging enabled Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables VLAN on the IP phones. This is a global setting. Format Boolean Default Value 0 (false) Range 0 (false) 1 (true) Example tagging enabled: 1 Parameter – priority non-ip Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters LAN Port (Ethernet Port 0) Parameters Parameter – vlan id Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to configure a VLAN ID that associates with the physical Ethernet Port 0 (LAN port).
Operational, Basic, and Advanced Parameters The following table identifies the default DSCP-to-priority mapping structure. DSCP Range DSCP Priority 0-7 0 8-15 1 16-23 2 24-31 3 32-39 4 40-47 5 48-55 6 56-63 7 PC Port (Ethernet Port 1) Parameters Parameter – vlan id port 1 Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to configure a VLAN ID that associates with the physical Ethernet Port 1 (PC port).
Operational, Basic, and Advanced Parameters Parameter – qos eth port 1 priority Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the priority value used for passing VLAN packets through to a PC via Port 1. Format Integer Default Value 0 Range 0 to 7 Example qos eth port 1 priority: 3 RTCP Summary Reports Global Parameters Parameter – sip rtcp summary reports Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Parameter – sip rtcp summary report collector port Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the port address of the hostname server receiving the RTCP summary reports. Note: You must restart the phone after setting a value for this parameter.
Operational, Basic, and Advanced Parameters Parameter – sip lineN rtcp summary report collector port Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description Per-line parameter specifying the port address of the server receiving the RTCP summary reports. Note: You must restart the phone after setting a value for this parameter.
Operational, Basic, and Advanced Parameters Time and Date Settings Parameter – time format Configuration Files aastra.cfg, .cfg, .cfg Description This parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour format. Format Integer Default Value 0 Range 0 (12 hr format)) 1 (24 hr format) Example time format: 0 Parameter – date format Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Time Zone Name Parameter – time zone name Configuration Files aastra.cfg, .cfg, .cfg Description Assigns a time zone name to the time server. The Custom option allows you to customize additional time zone parameters. The DP-Dhcp option allows you to enable and disable a DHCP Option 2 value for the phone to use as an offset from Coordinated Universal Time (UTC).
Operational, Basic, and Advanced Parameters Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE-Dubai AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AR-Saudi Arabia AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba AZ-Baku CET GST AST AST CET AST ART ART BST CET LHS EST EST EST CST EST EST CST CST WST AST AZT BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda
Operational, Basic, and Advanced Parameters Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-Beijing CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo Dhcp CET CET AST AST DP EE-Tallinn ES-Madrid ES-Canary EET CET WET FI-Helsinki FJ-Fiji FK-Stanle
Operational, Basic, and Advanced Parameters Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga AST CET EET CET EET MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU-Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana CET EET CET AST AST CET MUT CST CST CST CST MST MST MST PST NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham CST CET CET NRT NUT NZS CHA OM-Muscat GST
Operational, Basic, and Advanced Parameters Time Zone Name Time Zone Code SA-Saudi Arabia SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador AST CET SGT CET CET CET SRT CST TR-Istanbul TT-Port of Spain TW-Taipei EET AST CST UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo EET EST CST MST PST AKS HAS HST UYS VA-Vatican VE-Caracas CET VET YU-Belgrade CET Time Server Settings Parameter – time server disab
Operational, Basic, and Advanced Parameters Parameter – time server1 Configuration Files aastra.cfg, .cfg, .cfg Description The primary time server's IP address or qualified domain name. If the time server is enabled, the value for time server1 will be used to request the time from. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66. Format IP address or qualified domain name Default Value 0.0.0.
Operational, Basic, and Advanced Parameters Custom Time Zone and DST Settings Note: To use the parameters in this section, the “time zone name” parameter must be set to “Custom”. See page A-41 for more information. Parameter – time zone minutes Configuration Files aastra.cfg, .cfg, .cfg Description The number of minutes the timezone is offset from UTC (Coordinated Universal Time). This can be positive (West of the Prime Meridian) or negative (East of the Prim Meridian).
Operational, Basic, and Advanced Parameters Parameter – dst minutes Configuration Files aastra.cfg, .cfg, .cfg Description The number of minutes to add during Daylight Saving Time. Valid values are a positive integer between 0 to 60. Format Integer Default Value Not Applicable Range 0-60 Example dst minutes: 60 Parameter – dst [start|end] relative date Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Parameter – dst end month Configuration Files aastra.cfg, .cfg, .cfg Description The month that DST ends. Valid values are 1 to 12 (January to December). Format Integer Default Value Not Applicable Range 1 (January) 2 (February) 3 (March) 4 (April) 5 (May) 6 (June) 7 (July) 8 (August) 9 (September) 10 (October) 11 (November) 12 (December) Example dst end month: 6 Parameter – dst start day Configuration Files aastra.cfg, .
Operational, Basic, and Advanced Parameters Parameter – dst end hour Configuration Files aastra.cfg, .cfg, .cfg Description The hour that DST ends. Valid values are an integer from 0 (midnight) to 23. Format Integer Default Value Not Applicable Range 0 (midnight) to 23 Example dst end hour: 23 Relative Time Parameter – dst start month Configuration Files aastra.cfg, .cfg, .cfg Description The month that DST starts. Valid values are 1 to 12 (January to December).
Operational, Basic, and Advanced Parameters Parameter – dst start week Configuration Files aastra.cfg, .cfg, .cfg Description The week in the specified month in which DST starts. Valid value is a positive or negative integer from 1 to 5.
Operational, Basic, and Advanced Parameters Parameter – dst start day Configuration Files aastra.cfg, .cfg, .cfg Description The day of the specified week in the specified month that DST starts on. Valid values are an integer from 1 to 7. Format Integer Default Value Not Applicable Range 1 (Sunday) 2 (Monday) 3 (Tuesday) 4 (Wednesday) 5 (Thursday) 6 (Friday) 7 (Saturday) Example dst start day: 1 Parameter – dst end day Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Parameter – dst end hour Configuration Files aastra.cfg, .cfg, .cfg Description The hour that DST ends. Valid values are an integer from 0 (midnight) to 23. Format Integer Default Value Not Applicable Range 0 (midnight) to 23 Example dst end hour: 23 Backlight Mode Settings Note: Applicable to the 6735i, 6737i, 6755i, 6757i, 6757i CT, and 6865i IP Phones only. Parameter – backlight mode Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Brightness Level Settings Note: Applicable to the 6739i and 6867i IP Phones only. Parameter – bl on time Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to set the amount of time, in seconds, that the backlight stays ON before turning OFF because of inactivity. Format Integer Default Value 600 seconds (equals 10 minutes) Range 1-7200 seconds Example bl on time: 15 Parameter – brightness level Configuration Files aastra.
Operational, Basic, and Advanced Parameters Background Image on Idle Screen Note: Applicable to the 6739i and 6867i IP Phones only. Parameter– background image Configuration Files aastra.cfg, .cfg, .cfg Description Set up background image for idle screen on 6739i and 6867i phones. Format String (up to 256 characters) Default Value NA Range tftp://server/image.png ftp://server/image.jpg http://server/image.png https://server/image/jpg Example background image: http://10.30.100.
Operational, Basic, and Advanced Parameters Picture ID Feature Note: Applicable to the 6739i and 6867i IP Phones only. Parameter – image server uri Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to specify the server URI where pictures are stored for display to the phone during incoming and outgoing calls, and in the Directory, Callers List, and Redial List entries.
Operational, Basic, and Advanced Parameters Bluetooth Support Settings Note: Applicable to the 6739i IP Phone only. Parameter – audio bluetooth Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the 6739i IP phone’s Bluetooth functionality. When disabled, Bluetooth functionality will be completely disabled and all Bluetooth-related options in the 6739i’s native UI, along with the Bluetooth-related references in the phone’s Web UI, will be inaccessible.
Operational, Basic, and Advanced Parameters Live Dialpad Settings Parameter – live dialpad Configuration Files aastra.cfg, .cfg, .cfg Description Turns the “Live Dialpad” feature ON or OFF. With live dial pad ON, the IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial pad OFF, if you dial a number while the phone is on-hook, lifting the receiver or pressing the initiates a call to that number.
Operational, Basic, and Advanced Parameters Parameter – sip dial plan terminator Configuration Files aastra.cfg, .cfg, .cfg Description Specifies whether or not pressing the hash/pound (i.e. "#") key, while performing an outgoing call on an open line, should be sent as %23 to the proxy in the dial string or if the key should be used as a dial plan terminator (i.e. dials out the call immediately).
Operational, Basic, and Advanced Parameters SIP Outbound Support Parameter – sip outbound support Configuration Files aastra.cfg, .cfg, .cfg Description Enables and disables whether or not the phone uses Draft 15 (draft-ietf-sip-outbound15) support for SIP outbound packets. A SIP User Agent (UA) behind a firewall, reuses an existing connection (usually the REGISTER outbound connection) for the inbound request if the proxy supports it.
Operational, Basic, and Advanced Parameters SIP Basic, Global Settings SIP Global Authentication Settings Parameter – sip screen name Configuration Files aastra.cfg, .cfg, .cfg Description Used to display text on the screen of the phone. You may want to set this parameter to display the user’s name of the phone. Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip screen name: Joe Smith Parameter – sip screen name 2 Configuration Files aastra.
Operational, Basic, and Advanced Parameters Parameter – sip display name Configuration Files aastra.cfg, .cfg, .cfg Description Used in the display name field of the From SIP header field. Some IP PBX systems use this as the caller’s ID and some may overwrite this with the string that is set at the PBX system. Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip display name: Joe Smith Parameter – sip auth name Configuration Files aastra.
Operational, Basic, and Advanced Parameters Parameter – sip bla number Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to assign a phone number that is shared across all IP phones. Format Integer Default Value Not Applicable Range Not Applicable Example sip bla number: 1010 Parameter – sip mode Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to configure the mode of the line.
Operational, Basic, and Advanced Parameters Call Waiting Settings Parameter – call waiting Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to enable or disable Call Waiting on the IP phone. If you enable call waiting (default), the user has the option of accepting a second call while currently on the first call. If you disable call waiting, and a user is currently on a call, a second incoming call is automatically rejected by the phone with a busy message.
Operational, Basic, and Advanced Parameters Parameter – call waiting tone period Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the time period, in seconds, that the call waiting tone is audible on an active call when another call comes in. When enabled, the call waiting tone plays at regular intervals for the amount of time set for this parameter. For example, if set to “30” the call waiting tone plays every 30 seconds.
Operational, Basic, and Advanced Parameters Parameter – sip backup proxy ip Configuration Files aastra.cfg, .cfg, .cfg Description The IP address of the backup SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable. Format IP address or fully qualified Domain Name Default Value 0.0.0.0 Range Not Applicable Example sip backup proxy ip: 192.168.0.102 Parameter – sip backup proxy port Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Parameter – sip registrar ip Configuration Files aastra.cfg, .cfg, .cfg Description The address of the registrar for which the IP phone uses to send REGISTER requests. A SIP registrar is a server that maintains the location information of the IP phone. A global value of 0.0.0.0 disables registration. However, the phone is still active and you can dial using username@ip address of the phone. If the Registrar IP address is set to 0.0.0.
Operational, Basic, and Advanced Parameters Parameter – sip registration period Configuration Files aastra.cfg, .cfg, .cfg Description The requested registration period, in seconds, from the registrar. Format Integer Default Value 0 Range 0 - 2147483647 Example sip registration period: 3600 Backup Outbound Proxy (Global Settings) Parameter – sip backup outbound proxy Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters SIP Basic, Per-Line Settings The following parameters are SIP per-line settings. The value of "N" is 1 - 9 or 1-6 depending on your model phone. SIP Per-Line Authentication Settings Parameter – sip lineN screen name Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description Used to display text on the screen of the phone. You may want to set this parameter to display the phone user's name.
Operational, Basic, and Advanced Parameters Parameter – sip lineN user name Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description Used in the name field of the SIP URI for the IP phone and for registering the IP phone at the registrar. When configuring per-line BLA on an ININ server, the username must be incremented as shown in the example for the "sip lineN bla number" parameter on page A-71. Note: The IP Phones support Usernames containing dots (“.”).
Operational, Basic, and Advanced Parameters Parameter – sip lineN password Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description The password that will be used to register at the registrar. Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 password: 12345 Parameter – sip lineN bla number Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Parameter – sip lineN mode Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description Allows you to configure the mode of the line. Applicable values are: • Generic - Normal line • BroadSoft SCA - Shared Call/Line Appearances (SCA) line for BroadWorks network (call activity can go to more than one phone) • BLA - Bridged Line Appearance (BLA) line.
Operational, Basic, and Advanced Parameters SIP Per-Line Call Waiting Setting Parameter – sip lineN call waiting Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description Allows you to enable or disable Call Waiting on the IP phone on a per line basis. If you enable call waiting (default), the user has the option of accepting a second call while currently on the first call.
Operational, Basic, and Advanced Parameters Parameter – sip lineN proxy port Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description The proxy server's port number Format Integer Default Value 0 Range Not Applicable Example sip line1 proxy port: 5060 Parameter – sip lineN backup proxy ip Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Parameter – sip lineN outbound proxy port Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description The proxy port on the proxy server to which the IP phone sends all SIP messages. Format Integer Default Value 0 Range Not Applicable Example sip outbound proxy port: 5060 Parameter – sip lineN registrar ip Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Parameter – sip lineN backup registrar ip Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description The address of the backup registrar (typically, the backup SIP proxy) for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable. A global value of 0.0.0.0 disables backup registration. However, the phone is still active and you can dial using username@ip address of the phone.
Operational, Basic, and Advanced Parameters Backup Outbound Proxy (Per-line Settings) Parameter – sip lineN backup outbound proxy Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description The IP address or domain name of the backup outbound SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable. Use this parameter to configure the sip backup outbound proxy on a per-line basis.
Operational, Basic, and Advanced Parameters Shared Call Appearance (SCA) Call Bridging Global Setting Parameter – sip sca bridging Configuration Files aastra.cfg, .cfg, .cfg Description Enables/disables SCA bridging on the phone-side on a global basis. Note: You must restart the phone after setting a value for this parameter.
Operational, Basic, and Advanced Parameters Centralized Conferencing Settings Global Setting Parameter – sip centralized conf Configuration Files aastra.cfg, .cfg, .cfg Description Globally enables or disables SIP centralized conferencing for an IP phone as follows: • To disable centralized conferencing, leave this field empty (blank).
Operational, Basic, and Advanced Parameters Custom Ad-Hoc Conference Parameter – custom adhoc conference Configuration Files aastra.cfg, .cfg, .cfg Description Enables/disables the phone to interoperate with Genband Call Manager for ad-hoc conference. Format Boolean Default Value 0 (disabled) Range 0 (disabled) 1 (enabled) Example custom adhoc conference: 1 SIP Join Feature for 3-Way Conference Parameter – sip join support Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters HTTP/HTTPS Authentication Support for Broadsoft CMS Parameter – http digest username Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the username to use for HTTP/HTTPS digest authentication. The server uses this username for authentication purposes when loading configuration to the phone over HTTP/HTTPS. This parameter initiates a “Username/Password” screen after pressing the Log In softkey.
Operational, Basic, and Advanced Parameters Advanced SIP Settings Parameter – sip explicit mwi subscription Configuration Files aastra.cfg, .cfg, .cfg Description If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone.
Operational, Basic, and Advanced Parameters Parameter – sip session timer Configuration Files aastra.cfg, .cfg, .cfg Description The time, in seconds, that the IP phone uses to send periodic re-INVITE requests to keep a session alive. The proxy uses these re-INVITE requests to maintain the status' of the connected sessions. See RFC4028 for details. The minimum session timer is 90.
Operational, Basic, and Advanced Parameters Parameter – sip transport protocol Configuration Files aastra.cfg, .cfg, .cfg Description The protocol that the IP phone uses to send out SIP messages. Notes: • If you set the value of this parameter to 4 (TLS), the phone checks to see if the “sips persistent tls” is enabled. If it is enabled, the phone uses Persistent TLS on the connection. If “sips persistent tls” is disabled, then the phone uses TLS on the connection.
Operational, Basic, and Advanced Parameters Parameter – sip registration renewal timer Configuration Files aastra.cfg, .cfg, .cfg Description The threshold value, in seconds, prior to expiration, that the phone renews registrations. The phone will automatically send registration renewals half-way through the registration period, unless half-way is more than the threshold value.
Operational, Basic, and Advanced Parameters Parameter – sip blf subscription period Configuration Files aastra.cfg, .cfg, .cfg Description The requested duration, in seconds, before the BLF subscription times out. The phone resubscribes to the BLF subscription service before the defined subscription period ends. Note: This parameter is not applicable to BLF/List subscriptions.
Operational, Basic, and Advanced Parameters Missed Call Summary Subscription Settings Global Parameters Parameter – sip missed call summary subscription Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the Missed Call Summary Subscription feature. This feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to.
Operational, Basic, and Advanced Parameters Per-Line Parameter Parameter – sip lineN missed call summary subscription Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description Enables or disables the Missed Call Summary Subscription feature. This feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to. For example, phones A, B, and C are connected to the server.
Operational, Basic, and Advanced Parameters Transport Layer Security (TLS) Settings To configure TLS, you must enter the “sip transport protocol” parameter with a value of “4” (TLS). See the “sip transport protocol” description on page A-84. Also enter the following parameters in the configuration files to configure TLS: Parameter – sips persistent tls Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the use of Persistent Transport Layer Security (TLS).
Operational, Basic, and Advanced Parameters Parameter – sips root and intermediate certificates Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to specify the SIP Root and Intermediate Certificate files to use when the phone uses the TLS transport protocol to setup a call.
Operational, Basic, and Advanced Parameters Parameter – sips local certificate Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to specify the Local Certificate file to use when the phone uses the TLS transport protocol to setup a call. This parameter is required when configuring TLS (optional for Persistent TLS.
Operational, Basic, and Advanced Parameters Parameter – sips private key Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to specify a Private Key file to use when the phone uses the TLS transport protocol to setup a call. This parameter is required when configuring TLS (optional for Persistent TLS.
Operational, Basic, and Advanced Parameters Parameter – sips trusted certificates Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to specify the Trusted Certificate files to use when the phone uses the TLS transport protocol to setup a call. The Trusted Certificate files define a list of trusted certificates. The phone’s trusted list must contain the CA root certificates for all the servers it is connecting to.
Operational, Basic, and Advanced Parameters 802.1x Support Settings Use the following parameters to configure the 802.1x Protocol on your phone using the configuration files. For EAP-MD5 use: • eap type • identity • md5 password • pc port passthrough enabled For EAP-TLS use: • eap type • identity • 802.1x root and intermediate certificates (use 1 root and 0 or 1 intermediate certificates) • 802.1x local certificate (use 1 local certificate) • 802.
Operational, Basic, and Advanced Parameters Parameter – identity Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the identity or username used for authenticating the phone. Note: The value you enter for this parameter also displays in the Aastra Web UI at the path Advanced Settings->802.1x Support->General->Identity. Format String Default Value Not Applicable Range Not Applicable Example identity: phone1 Parameter – md5 password Configuration Files aastra.
Operational, Basic, and Advanced Parameters Parameter – 802.1x root and intermediate certificates Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the file name that contains the root and intermediate certificates related to the local certificate.
Operational, Basic, and Advanced Parameters Parameter – 802.1x local certificate Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the file name that contains the local certificate. You can use this parameter in three ways: • To download no certificates • To download a certificate from the original configuration server • To download a certificate from another specified server To download a specific file, the string value MUST HAVE A FILENAME at the end of the string.
Operational, Basic, and Advanced Parameters Parameter – 802.1x trusted certificates Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the file name that contains the trusted certificates. You can use this parameter in three ways: • To download no certificates • To download a certificate from the original configuration server • To download a certificate from another specified server To download a specific file, the string value MUST HAVE A FILENAME at the end of the string.
Operational, Basic, and Advanced Parameters RTP, Codec, DTMF Global Settings Global Settings Parameter – sip rtp port Configuration Files aastra.cfg, .cfg, .cfg Description Indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router. The RTP port is used for sending DTMF tones and for the audio stream. Your network administrator may close some ports for security reasons.
Operational, Basic, and Advanced Parameters Parameter – sip amr codec mode set Configuration Files aastra.cfg, .cfg .cfg Description Specifies the list of mode sets supported and also the preferred mode to use if multiple modes are supported by both sides. Format Integer Default Value 0 Range 0-7 0 (4.75 kbps) 1 (5.15 kbps) 2 (5.90 kbps) 3 (6.70 kbps) 4 (7.40 kbps) 5 (7.95 kbps) 6 (10.2 kbps) 7 (12.
Operational, Basic, and Advanced Parameters Parameter – sip customized codec Configuration Files aastra.cfg, .cfg, .cfg Description Specifies a customized codec preference list which allows you to select the preferred codecs for this IP phone. You can enter up to 10 codec preferences. Note: Enabling or disabling silence suppression (sil supp) enables/disables it for all codecs in the customized list.
Operational, Basic, and Advanced Parameters Parameter – sip dtmf method Configuration Files aastra.cfg, .cfg, .cfg Description Sets the Dual-tone multifrequency (DTMF) method to use on the IP phone. Note: See “Out-of-Band DTMF and DTMF Method on page 4-79” for DTMF behavior information when this parameter is used in conjunction with the “sip out-of-band dtmf” parameter.
Operational, Basic, and Advanced Parameters Parameter – sip remove silence suppression offer Configuration Files aastra.cfg, .cfg, .cfg Description Specifies whether or not the silence suppression attribute should be included in the Session Description Protocol (SDP) offer. If enabled, the silence suppression attribute will be removed from the SDP offer. If disabled, the attribute will not be removed from the SDP offer.
Operational, Basic, and Advanced Parameters Autodial Settings Global Settings Parameter – sip autodial number Configuration Files aastra.cfg, .cfg, .cfg Description Globally specifies the SIP phone number that the IP phone autodials when the handset is lifted from the phone cradle. An empty (blank) value disables autodial on the phone.
Operational, Basic, and Advanced Parameters Parameter – sip lineN autodial timeout Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description On a per-line basis, this parameter specifies the time, in seconds, that the phone waits to dial a pre-configured number after the handset is lifted from the IP phone cradle. If this parameter is set to 0 (hotline), the phone immediately dials a pre-configured number when you lift the handset.
Operational, Basic, and Advanced Parameters Parameter – sip vmail Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the phone number of the voicemail system connected to the sip account. This parameter specifies the phone number you dial from your phone to retrieve your voicemail. Configuring this parameter allows you to call the voicemail system directly from the "voicemail" application via the IP Phone UI under the “Services” menu of the IP Phone.
Operational, Basic, and Advanced Parameters Directory Settings Parameter – directory 1 Configuration Files aastra.cfg, .cfg, .cfg Description The name of a directory list that you can download from the configuration server.
Operational, Basic, and Advanced Parameters Parameter – directory 2 Configuration Files aastra.cfg, .cfg, .cfg Description The name of a directory list that you can download from the configuration server. You can use this parameter in three ways: • To download no directory • To download a directory from the original configuration server • To download a directory from another specified server To download a specific file, the string value MUST HAVE A FILENAME at the end of the string.
Operational, Basic, and Advanced Parameters Parameter– directory digits match Configuration Files aastra.cfg, .cfg, .cfg Description The phone will take the last n digits of the incoming call to perform the lookup. Format Integer Default Value 0 (No Exact Matching) Range 0-10 Example directory digits match: 9 Customizable Directory List Key Parameter – directory script Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Customizable Callers List and Services Key Parameter – services script Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to specify a specific URI for accessing services after pressing the Services key. When this parameter is set, it overrides the standard function of the Services key. Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example services script: http://10.50.100.234/test.
Operational, Basic, and Advanced Parameters Call Forward Key Mode Settings Parameter – call forward key mode Configuration Files aastra.cfg, .cfg, .cfg Description Sets the mode for how the phone uses “call forwarding” (CFWD) • account The account mode allows you to configure CFWD on a per account basis. Pressing a configured CFWD key applies to the account in focus. • phone The Phone mode allows you to set the same CFWD configuration for all accounts (All, Busy, and/or No Answer).
Operational, Basic, and Advanced Parameters PIN Suppression Parameter– pin suppression dial plan Configuration Files aastra.cfg, .cfg, .cfg Description Allows a pattern based configuration of the PIN suppression. Format Alphanumeric characters Symbol 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 X *, #, .
Operational, Basic, and Advanced Parameters Parameter– use lldp elin Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the use of an Emergency Location Identification Number (ELIN) received from LLDP as a caller ID for emergency numbers. Format Boolean Default Value 1 (enabled) Range 0 (disabled) 1 (enabled) Example use lldp elin: 0 Parameter– lldp startinterval Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Missed Calls Indicator Settings Parameter – missed calls indicator disabled Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the Missed Calls Indicator. If the "missed calls indicator disabled" parameter is set to 0, the indicator increments as unanswered calls come into the IP phone.
Operational, Basic, and Advanced Parameters Parameter – xml application title Configuration Files aastra.cfg, .cfg, .cfg Description This parameter allows you to rename the XML application in the IP phone UI (Services->4. Custom Feature). By default, when you load an XML application to the IP phone, the XML application title is called "Custom Feature". The "xml application title" parameter allows you to change that title.
Operational, Basic, and Advanced Parameters Parameter – xml status scroll delay Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the length of time, in seconds, that each XML status message displays on the phone. Note: Changes to this parameter are applied immediately. Format Integer Default Value 5 Range 1 to 25 Example xml status scroll delay: 3 Action URI Settings Parameter – action uri startup Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Parameter– action uri registration event Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the URI that the phone executes a GET on, when a registration event change occurs.
Operational, Basic, and Advanced Parameters Parameter – action uri offhook Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the URI for which the phone executes a GET on when an offhook event occurs. This parameter can use the following variables: $$LINESTATE$$ $$LOCALIP$$ Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri offhook: http://10.50.10.
Operational, Basic, and Advanced Parameters XML SIP Notify Settings Parameter – sip xml notify event Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the phone to accept or reject an aastra-xml SIP NOTIFY message. Note: To ensure the SIP NOTIFY is coming from a trusted source, it is recommended that you enable the Whitelist feature (Whitelist Proxy parameter) on the IP phone.
Operational, Basic, and Advanced Parameters Parameter – action uri poll interval Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the interval, in seconds, between calls from the phone to the "action uri poll". Format Integer Default Value 0 (disabled) Range Not Applicable Example action uri poll interval: 60 Ring Tone and Tone Set Global Settings Parameter – ring tone Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Ring Tone Per-Line Settings Parameter – lineN ring tone Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description Sets the type of ring tone on the IP phone on a per-line basis. Ring tone can be set to one of six distinct rings. Note: LineN is applicable to lines 1 through 9.
Operational, Basic, and Advanced Parameters No Service Congestion Tone Settings Parameter – no service congestion tone Configuration Files aastra.cfg, .cfg, .cfg Description If enabled, the congestion tone will replace the conventional dial tone when the handset is off hook, a headset is employed, or the speakerphone is engaged. The congestion tone is played on a per line basis whereby only the specific lines that are without service are affected.
Operational, Basic, and Advanced Parameters Call Hold Reminder Settings Parameter – call hold reminder Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the reminder ring splash timer to start as soon as you put a call on hold (even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible.
Operational, Basic, and Advanced Parameters Parameter – call hold reminder frequency Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the time interval, in seconds, between each ring splash sound on the active line. For example, if a call comes into Line 1, and then a call comes into Line 2 and you answer Line 2, Line 1 is automatically placed on hold.
Operational, Basic, and Advanced Parameters Goodbye Key Cancels Incoming Call Parameter – goodbye cancels incoming call Configuration Files aastra.cfg, .cfg, .cfg Description Enable or disables the behavior of the Goodbye Key on the IP phone. When you enable this parameter (1 = enable), the Goodbye key rejects the incoming call. When you disable this parameter (0 = disable), the Goodbye key hangs up the active call.
Operational, Basic, and Advanced Parameters Message Waiting Indicator Settings Parameter – mwi led line Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to enable the Message Waiting Indicator (MWI) on a single line or on all lines on the phone. For example, if you set this parameter to 3, the LED illuminates if a voicemail is pending on line 3. If you set this parameter to 0, the LED illuminates if a voicemail is pending on any line on the phone (lines 1 through 9).
Operational, Basic, and Advanced Parameters DND Key Mode Settings Parameter – dnd key mode Configuration Files aastra.cfg, .cfg, .cfg Description Sets the mode for how the phone uses “do not disturb” (DND): • account Sets DND for a specific account. DND key toggles the account in focus on the IP Phone UI, to ON or OFF. • phone Sets DND ON for all accounts on the phone. DND key toggles all accounts on the phone to ON or OFF.
Operational, Basic, and Advanced Parameters For Sylantro Server only Parameter – alert auto call distribution Configuration Files aastra.cfg, .cfg, .cfg Description When an "alert-acd" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Operational, Basic, and Advanced Parameters Parameter – alert community 3 Configuration Files aastra.cfg, .cfg, .cfg Description When an "alert community-3” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Operational, Basic, and Advanced Parameters Parameter – alert emergency Configuration Files aastra.cfg, .cfg, .cfg Description When an "alert emergency" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Operational, Basic, and Advanced Parameters Parameter – alert priority Configuration Files aastra.cfg, .cfg, .cfg Description When an "alert priority" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Operational, Basic, and Advanced Parameters Parameter– bellcore cadence dr4 Configuration Files aastra.cfg, .cfg, .cfg Description Sets the cadence for Bellcore-dr4. Note: You can define up to 8 cadence rings. The value of -1 indicates “do not repeat”. Format Integer Default Value 300,200,1000,200,300,4000 Range Not Applicable Example bellcore cadence dr4: 300,200,1000,200,300,300,200,4000 Parameter– bellcore cadence dr5 Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Per-Line Setting Parameter – sip lineN diversion display Configuration Files aastra.cfg, .cfg, .cfg (N is a line number from 1 to 9) Description For a specific line on the phone, this parameter enables/disables the display of the Caller ID and/or caller name, and reason for diversion on the phones LCD for an outgoing call that is being diverted to another destination.
Operational, Basic, and Advanced Parameters Language Settings Parameter – language Configuration Files aastra.cfg, .cfg, .cfg Description The language you want to display for the IP Phone UI. Valid values for all phones are: 0 (English) default 1-4 The values 1-4 are dependent on the “Language N” parameter. For example, if “language 1: lang_fr.txt”, then “language: 1” would set the IP phone UI language to French.
Operational, Basic, and Advanced Parameters Parameter– input language Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to specify the language to use for inputs on the IP Phone. Entering a language value for this parameter allows users to enter text and characters in the IP Phone UI, Aastra Web UI, and in XML applications via the keypad on the phone, in the language(s) specified.
Operational, Basic, and Advanced Parameters Language Pack Settings Parameter – language N Configuration Files aastra.cfg, .cfg, .cfg Where “N” can be 1, 2, 3, or 4 Description The language pack you want to load to the IP phone. Valid values are: • lang_cs.txt (Czech - UTF-8) • lang_cs_op.txt (Czech - ASCII) • lang_ct.txt (Catalan) • lang_ct_va.txt (Valencian) • lang_cy.txt (Welsh) • lang_de.txt (German) • lang_da.txt (Danish) • lang_es.txt (Spanish) • lang_es_mx.
Operational, Basic, and Advanced Parameters Example The following example downloads no language pack file: language 1: The following example downloads the German language pack to the phones from the original configuration server: language 1: lang_de.txt The following example uses FTP to download the firmware file “lang_de.txt” (German language pack) from the “path” directory on server 1.2.3.4 using port 50: language 1:ftp://admin:admin!@1.2.3.4:50/path/lang_de.
Operational, Basic, and Advanced Parameters The following table identifies the country codes to use for the IP phone language packs. Not all country code are applicable.
Operational, Basic, and Advanced Parameters Country Country Code CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA CHRISTMAS ISLAND COCOS (KEELING) ISLANDS COLOMBIA COMOROS CONGO CONGO, THE DEMOCRATIC REPUBLIC OF THE COOK ISLANDS COSTA RICA CÔTE D'IVOIRE CROATIA CUBA CYPRUS CZECH REPUBLIC KH CM CA CV KY CF TD CL CN CX CC CO KM CG CD CK CR CI HR CU CY CZ DENMARK Dhcp (see Chapter 4, the section, “DHCP Time Offset (Option 2) Support” on page 5-18) DJIBOUTI DOMINI
Operational, Basic, and Advanced Parameters Country Country Code HAITI HEARD ISLAND AND MCDONALD ISLANDS HOLY SEE (VATICAN CITY STATE) HONDURAS HONG KONG HUNGARY HT HM VA HN HK HU ICELAND INDIA INDONESIA IRAN, ISLAMIC REPUBLIC OF IRAQ IRELAND ISLE OF MAN ISRAEL ITALY IS IN ID IR IQ IE IM IL IT JAMAICA JAPAN JERSEY JORDAN JM JP JE JO KAZAKHSTAN KENYA KIRIBATI KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF KOREA, REPUBLIC OF KUWAIT KYRGYZSTAN KZ KE KI KP KR KW KG LAO PEOPLE'S DEMOCRATIC REPUBLIC LATVIA LEBA
Operational, Basic, and Advanced Parameters Country Country Code NAMIBIA NAURU NEPAL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGUA NIGER NIGERIA NIUE NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY NA NR NP NL AN NC NZ NI NE NG NU NF MP NO OMAN OM PAKISTAN PALAU PALESTINIAN TERRITORY, OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO PK PW PS PA PG PY PE PH PN PL PT PR QATAR QA RÉUNION ROMANIA RUSSIAN FEDERATION RWANDA RE RO RU R
Operational, Basic, and Advanced Parameters Country Country Code SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA SLOVENIA SOLOMON ISLANDS SOMALIA SOUTH AFRICA SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS SPAIN SRI LANKA SUDAN SURINAME SVALBARD AND JAN MAYEN SWAZILAND SWEDEN SWITZERLAND SYRIAN ARAB REPUBLIC SH KN LC PM VC WS SM ST SA SN RS
Operational, Basic, and Advanced Parameters Country Country Code YEMEN YE Zaire ZAMBIA ZIMBABWE see CONGO, THE DEMOCRATIC REPUBLIC OF THE ZM ZW Suppress DTMF Playback Setting Parameter – suppress dtmf playback Configuration Files aastra.cfg, .cfg, .cfg Description Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys.
Operational, Basic, and Advanced Parameters Filter Out Incoming DTMF Events Parameter– suppress incoming dtmf playback Configuration Files aastra.cfg, .cfg, .cfg Description Suppress playback of both SIP INFO and RFC2833 DTMF tones. Format Boolean Default Value 0 Range 0-1 0 (Disabled) 1 (Enabled) Example suppress incoming dtmf playback:1 Intercom, Auto-Answer, and Barge In Settings Outgoing Intercom Settings Parameter – sip intercom type Configuration Files aastra.cfg, .
Operational, Basic, and Advanced Parameters Parameter – sip intercom prefix code Configuration Files aastra.cfg, .cfg, .cfg Description The prefix to add to the phone number for server-side outgoing Intercom calls. This parameter is required for all server-side Intercom calls. Note: The example below shows *96 for the prefix code which is used for Sylantro servers.
Operational, Basic, and Advanced Parameters Parameter – sip intercom mute mic Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the microphone on the IP phone for Intercom calls made by the originating caller. Format Integer Default Value 1 (true) Range 0 (false - microphone is not muted) 1 (true - microphone is muted) Example sip intercom mute mic: 1 Parameter – sip intercom warning tone Configuration Files aastra.cfg, .cfg, .
Operational, Basic, and Advanced Parameters Enable Microphone During Early Media Parameter – sip early media mute mic Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the microphone while in early media. Format Boolean Default Value 1 (disabled) Range 0-1 0 (enables mic during early media) 1 (disables mic during early media) Example sip early media mute mic: 0 Group Paging RTP Settings Parameter – paging group listening Configuration Files aastra.
Operational, Basic, and Advanced Parameters Audio Transmit and Receive Gain Adjustment Settings Parameter – headset tx gain Configuration Files aastra.cfg, .cfg, .cfg Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the headset microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Operational, Basic, and Advanced Parameters Parameter – handsfree tx gain Configuration Files aastra.cfg, .cfg, .cfg Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment. This parameter allows you to adjust the Tx gain settings to best suit your comfort level and deployment environment.
Operational, Basic, and Advanced Parameters Minimum Ringer Volume Parameter – ringer volume minimum Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the minimum ringer volume level Format Integer Default Value 0 Range 0-9 Example ringer volume minimum: 1 Terminated Calls Indicator Parameter – far end disconnect timer Configuration Files aastra.cfg, .cfg, .cfg Description Specifies whether or not the phone displays an indication of a terminated call.
Operational, Basic, and Advanced Parameters Parameter – directed call pickup prefix Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to enter a specific prefix string (depending on what is available on your server), that the phone automatically dials when dialing the Directed Call Pickup number. For example, for Broadsoft servers, you can enter a value of *98 for the “directed call pickup prefix”. For Asterisk servers, you can enter a value of *76.
Operational, Basic, and Advanced Parameters Mapping Key Settings This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – redial disabled Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the Redial key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user.
Operational, Basic, and Advanced Parameters Parameter – map redial key to Configuration Files aastra.cfg, .cfg, .cfg Description Sets the Redial key as a Speeddial key if a value is entered for this parameter. If you leave this parameter blank, the Redial key returns to its original functionality. Note: If you configure the Redial key for speeddialing on the 6757i CT Base Station, the Redial key on the 6757i CT handset retains its original functionality.
Operational, Basic, and Advanced Parameters Parameter– map conf as dtmf Configuration Files aastra.cfg, .cfg, .cfg Description Allows the phone to send the stored number as DTMF using the phone configured DTMF method when the “Conf” key is pressed. Format Boolean Default Value 0 Range 0-1 0 (Disabled) 1 (Enabled) Example map conf as dtmf: 1 Park and Pickup Settings Parameter– sip park pickup config (global) sip lineN park pickup config (per line) Configuration Files aastra.
Operational, Basic, and Advanced Parameters Parameter– sprecode Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the code to enter before entering the extension for where you want to park an incoming call. The applicable value is dependant on the type of server in the network: Server/Park Values** Asterisk70 Sylantro*98 BroadWorks*68 ININ PBX callpark **Leave “value” fields blank to disable the static park and pickup feature.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters This section provides the softkey, programmable key, keypad key, feature key, and expansion module key parameters you can configure on the IP phones. The following table provides the number of keys you can configure for each model phone and expansion module, and the number of lines available for each type of phone.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key 6865i - 16 to 48*** (Model M680i) 8 9 - 6867i 10 Top and Bottom Softkeys 16 to 48*** (Model M680i) - 9 - *The M670i expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an IP phone totalling 108 softkeys. Valid for 6735i, 6737i, 6739i, 6753i, 6755i, 6757i, and 6757i CT phones. **The M675i expansion module consists of 60 softkeys.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Softkey Settings The value of "N" for the following parameters is dependent on the number of softkeys available on the 9480i, 9480i CT, 6735i, 6737i, 6755i, 6757i, 6757i CT, and 6867i models. See the table above for applicable values. Available softkey types are dependent on the IP phone model. Please refer to the resepective model’s User Guide for the model’s available softkey types.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key • • • • • • • • callers - Indicates the key is configured to access the Callers List. redial - Indicates the key is configured to access the Redial List. conf - Indicates the key is configured as a Conference key. xfer- Indicates the key is configured as a Transfer key for transferring calls. icom - Indicates the key is configured to be used as the Intercom key.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – softkeyN label Configuration Files aastra.cfg, .cfg, .cfg Description The text label that displays on the IP phone for the softkey.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter – softkeyN value Configuration Files aastra.cfg, .cfg, .cfg Description This is the value you assign to the softkey.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – softkeyN line Configuration Files aastra.cfg, .cfg, .cfg Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter – softkeyN states Configuration Files aastra.cfg, .cfg, .cfg Description Displays the status of the phone when a softkey is pressed. You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state" parameter. You must associate the softkeyN state parameter with a specific softkey.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Shifting of Softkey Positions for Busy States Note: Applicable to the 6735i, 6737i, 6755i, 6757i, 6757iCT, 9480i, and 9480iCT IP Phones only. Parameter – collapsed context user softkey screen Configuration Files aastra.cfg, .cfg, .
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Increase of Displayed Characters for Softkey Line Labels Note: Applicable to the 6735i, 6737i, 6755i, 6757i, and 6757iCT IP Phones only. Parameter– line icon disabled Configuration Files aastra.cfg, .cfg, .cfg Description Disable the line icon (circle) displayed in front of the softkey line label.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Programmable Key Settings Note: Applicable to the 6730i, 6731i, 6735i, 6753i, 6863i, and 6865i IP Phones only. The value of "N" for the following parameters is dependent on the number of programmable keys available on the 9143i, 6730i, 6731i, 6735i, 6753i, 6755i, 6863i, and 6865i phone models. See the table on page A-156 for the applicable values. Available programmable key types are dependent on the IP phone model.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key • filter - Indicates the key is configured to activate/deactivate Executive Call Filtering (This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3). • callers - Indicates the key is configured to access the Callers List. • redial - Indicates the key is configured to access the Redial List. • conf - Indicates the key is configured as a Conference key.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – prgkeyN value Configuration Files aastra.cfg, .cfg, .cfg Description This is the value you assign to the programmable key.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter– prgkeyN line Configuration Files aastra.cfg, .cfg, .cfg Description This is the line associated with the programmable key you are configuring.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Top Softkey Settings Note: Applicable to the 6737i, 6757i, 6757i CT, and 6867i IP Phones only. Parameter – topsoftkeyN type Configuration Files aastra.cfg, .cfg, .cfg Description The type of softkey to configure. Valid types are: • none - Indicates key is disabled. • line - Indicates key is configured for line use. • speeddial - Indicates key is configured for speeddial use.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key • phonelock - Indicates the key is configured to be used to lock/unlock the phone. • paging - Indicates the key is configured for Group Paging on the phone. Pressing this key automatically sends a Real Time Transport Protocol (RTP) stream to pre-configured multicast address(es) without involving SIP signaling. • empty - Indicates the key is configured to force a blank entry on the IP phone display for a specific key.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – topsoftkeyN label Configuration Files aastra.cfg, .cfg, .cfg Description The text label that displays on the IP phone for the softkey.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter – topsoftkeyN value Configuration Files aastra.cfg, .cfg, .cfg Description This is the value you assign to the softkey.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – topsoftkeyN line Configuration Files aastra.cfg, .cfg, .cfg Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Handset Feature Key Settings Note: Applicable to the 9480i CT and 6757i CT IP Phones only. Parameter – featurekeyN type Configuration Files aastra.cfg, .cfg, .cfg Description The type of feature key to configure. Valid types are: • none - Indicates key is disabled. • line - Indicates key is configured for line use. Value can be: line1, line2, line3, line4, line5, line6, line7, line8, or line9.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – featurekeyN label Configuration Files aastra.cfg, .cfg, .cfg Description The text label that displays on the IP phone for the feature key. Notes: • For the 6757i CT phones, an icon appears beside the feature key label that indicates the status of the line.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Expansion Module Key Settings for M670i , M675i, and M680i Parameter – expmodX keyN type Configuration Files aastra.cfg, .cfg, .cfg Description The type of softkey to configure. Valid types are: • none - Indicates key is disabled. • line - Indicates key is configured for line use. • speeddial - Indicates key is configured for speeddial use. Speeddial is applicable to the M670i and M675i also.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters • filter - Indicates the key is set for activating/deactivating Executive Call Filtering (This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3). • callers - Indicates the key is configured to access the Callers List. • redial - Indicates the key is configured to access the Redial List. • conf - Indicates the key is configured as a Conference key.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter – expmodX keyN label Configuration Files aastra.cfg, .cfg, .cfg Description The text label that displays on the softkey for the Expansion Module.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter – expmodX keyN value Configuration Files aastra.cfg, .cfg, .cfg Description The text label that displays on the IP phone for the softkey on the Expansion Module.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter – expmodX keyN line Configuration Files aastra.cfg, .cfg, .cfg Description This is the line associated with the softkey you are configuring on the Expansion Module. The number of applicable lines available is dependent on the specific IP phone model.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Hard Key Settings for 6867i Parameter– hardkeyN type Configuration Files aastra.cfg, .cfg, .cfg Description The type of key to which you would like to change the hard key. Valid types include: • none - Indicates no setting for the key. • line - Indicates the key is configured for line use. • speeddial - Indicates the key is configured for speeddial use.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Range none line speeddial dnd blf list acd xml flash sprecode park pickup lcr callforward blfxfer speeddialxfer speeddialconf directory callers redial conf xfer icom phonelock paging Example hardkey1 type: speeddial A-183 41-001343-02 REV04 – 05.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– hardkeyN value Configuration Files aastra.cfg, .cfg, .cfg Description The value you would like to assign to the hard key you are configuring.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter– hardkeyN line Configuration Files aastra.cfg, .cfg, .cfg Description The line associated with the hard key you are configuring.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Default Value • none • blf/xfer • line • speeddial/xfer • speeddial • speeddial/conf • dnd • speeddial/mwi • blf • directory • list • filter • acd • callers • dcp • redial • xml • conf • flash • xfer • sprecode • icom • park • services • pickup • phonelock • lcr • paging • callforward • empty Range Any of the key types in the “Default Value” field above.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Handset Feature Keys (for CT Models ONLY) Parameter – feature key selection list Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to specify which key types to display and the order in which to display them in the “Type” list for the feature keys (CT models only) when configuring the keys in the Aastra Web UI.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– topsoftkeyN locked Configuration Files aastra.cfg, .cfg, .cfg Description Locks the specified top softkey on the 6737, 6757i , 6757i CT, or 6867i IP phone. When enabled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter– expmodX keyN locked Configuration Files aastra.cfg, .cfg, .cfg Description Locks the specified softkey on the Expansion Module attached to the IP phone. When enabled, the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Locking the SAVE and DELETE Keys Note: Applicable to the 6730i, 6731i, 6753i, and 6865i IP Phones only. Parameter– prgkey1 locked Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to lock or unlock the Save key on the 6753i IP Phone. When the Save key is unlocked, a User can change the function of the key using the Aastra Web UI.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter– prgkey5 locked Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to lock or unlock the Save key on the 6730i, 6731i, or 6865i IP Phone. When the Save key is unlocked, a User can change the function of the key using the Aastra Web UI. An Administrator can change the function of the key using the Aastra Web UI or the configuration files.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Enabling/Disabling Ability to Add/Edit Speeddial Keys Parameter – speeddial edit Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to enable or disable the ability to add a Speeddial key or edit a Speeddial key.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Configurable Display for Blank BLF/List Softkeys Note: Applicable to the 6735i, 6737i, 6755i, 6757i, and 6757i CT IP Phones only. Parameter– keys noname hidden Configuration Files aastra.cfg, .cfg, .cfg Description If this parameter is set to “0” (disabled) then a series of question marks will be displayed on the screen indicating blank BLF/List softkeys.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– prgkeyN ring splash Configuration Files aastra.cfg, .cfg, .cfg Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: • 0: Silence (ring splash off). • 1: Normal (same as current BLF ring splash).
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Range For BLF 0-6 0 (Silence) 1 (Normal) 2 (Normal delayed) 3 (Periodic) 4 (Periodic delayed) 5 (Low volume) 6 (Low volume delayed) 7 (The behavior is determined by the global parameter “play a ring splash”. – If “play a ring splash” is defined as 0 then the feature is disabled. – If “play a ring splash” is defined as 1 then the behavior is the same as Normal.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– softkeyN ring splash Configuration Files aastra.cfg, .cfg, .cfg Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: • 0: Silence (ring splash off). • 1: Normal (same as current BLF ring splash).
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Range For BLF 0-6 0 (Silence) 1 (Normal) 2 (Normal delayed) 3 (Periodic) 4 (Periodic delayed) 5 (Low volume) 6 (Low volume delayed) 7 (The behavior is determined by the global parameter “play a ring splash”. – If “play a ring splash” is defined as 0 then the feature is disabled. – If “play a ring splash” is defined as 1 then the behavior is the same as Normal.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– topsoftkeyN ring splash Configuration Files aastra.cfg, .cfg, .cfg Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: • 0: Silence (ring splash off ). • 1: Normal (same as current BLF ring splash).
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Range For BLF 0-6 0 (Silence) 1 (Normal) 2 (Normal delayed) 3 (Periodic) 4 (Periodic delayed) 5 (Low volume) 6 (Low volume delayed) 7 (The behavior is determined by the global parameter “play a ring splash”. – If “play a ring splash” is defined as 0 then the feature is disabled. – If “play a ring splash” is defined as 1 then the behavior is the same as Normal.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– expmodX KeyN ring splash Configuration Files aastra.cfg, .cfg, .cfg Description When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: • 0: Silence (ring splash off ). • 1: Normal (same as current BLF ring splash).
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Range For BLF 0-6 0 (Silence) 1 (Normal) 2 (Normal delayed) 3 (Periodic) 4 (Periodic delayed) 5 (Low volume) 6 (Low volume delayed) 7 (The behavior is determined by the global parameter “play a ring splash”. – If “play a ring splash” is defined as 0 then the feature is disabled. – If “play a ring splash” is defined as 1 then the behavior is the same as Normal.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters Parameter– hardkeyN ring splash Configuration Files aastra.cfg, .cfg, .cfg Description (6867i only) When a key is configured for BLF functionality, this parameter controls the ring splash alert pattern per key. The following alerting patterns are available: • Silence (ring splash off). • Normal splash (same as current BLF ring splash).
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameter– ring splash delay Configuration Files aastra.cfg, .cfg, .cfg Description Indicates the delay (in seconds) between the target ringing and the ring splash played when the “...keyN ring splash” parameter is set to a “delayed” alerting pattern. Note: If defined as “0”, the ring splash is played immediately.
Customizing M675i Expansion Module Column Display Customizing M675i Expansion Module Column Display Expansion Module 1 through 3 Parameter– expmodXpageNleft Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to specify a customized heading for the M675i expansion module, in the left column of a specific page.
Advanced Operational Parameters Advanced Operational Parameters The following parameters in this section allow the system administrator to set advanced operational features on the IP phones. Blind Transfer Setting Parameter – sip cancel after blind transfer Configuration Files aastra.cfg, .cfg, .cfg Description Forces the phone to use the Blind Transfer method available in software prior to release 1.4.
Advanced Operational Parameters Boot Sequence Recovery Mode Settings Parameter – force web recovery mode disabled Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables the forcing web recovery mode feature. If this parameter is set to "1", you cannot force web recovery. If this parameter is set to "0", press 1 and # keys during boot up when the logo displays to force the web recovery mode.
Advanced Operational Parameters Blacklist Duration Setting Parameter – sip blacklist duration Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the length of time, in seconds, that a failed server remains on the server blacklist. The IP phone avoids sending a SIP message to a failed server (if another server is available) for this amount of time. Note: The value of “0” disables the blacklist feature.
Advanced Operational Parameters Parameter– xfer script Configuration Files aastra.cfg, .cfg, .cfg Description Specifies an Xfer script for the phone to use. When this parameter is set, pressing the Xfer key GETs the specified URI from the server instead of starting the transfer action. Format String Default Value empty Range Any valid URI Example xfer script: http://bluevelvet.ana.aastra.com/xfer.php Parameter– conf script Configuration Files aastra.cfg, .cfg, .
Advanced Operational Parameters Options Key Redirection Setting Parameter– options script Configuration Files aastra.cfg, .cfg, .cfg Description Specifies an Options script for the phone to use. When this parameter is set, pressing the Options Key GETs the specified URI from the server. Note: Pressing and holding the Options key displays the local Options Menu on the phone. Format String Default Value empty Range Any valid URI Example options script: http://fargo.ana.aastra.
Advanced Operational Parameters Symmetric UDP Signaling Setting Parameter – sip symmetric udp signaling Configuration Files aastra.cfg, .cfg, .cfg Description Allows you to enable or disable the phone to use port 5060 to send SIP UDP messages. The value “1” (which is the default) enables the phone to use port 5060. The value “0” (zero) disables the phone from using port 5060 and allows the phone to choose a random port to send SIP UDP messages.
Advanced Operational Parameters GRUU and sip.instance Support Parameter – sip gruu Configuration Files aastra.cfg, .cfg, .cfg Description Enables or disables Globally Routable User-Agent URI (GRUU) support on the IP Phone according to draft-ietf-sip-gruu-15. If this parameter is disabled, parsing of inbound GRUU's for transfer are still enabled.
Advanced Operational Parameters Ignore Out of Order SIP Requests Parameter– sip accept out of order requests Configuration Files aastra.cfg, .cfg, .cfg Description Enables a workaround for non-compliant SIP devices (for example, Asterisk) which do not increment the CSeq numbers in SIP requests sent to the phone.
Advanced Operational Parameters Route Header in SIP Packet Parameter – sip remove route Configuration Files aastra.cfg, .cfg, .cfg Description Enables and disables the addition of the Route header in a SIP packet. Enable this parameter for outbound proxies that do not support Route headers. Note: When enabled this will break all support for SIP routing, so if some other device in the network attempts to add itself to the route it will fail.
Advanced Operational Parameters Configuration Encryption Setting Parameter– config encryption key Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the phone-specific encryption key that the configuration server uses to encrypt in a MAC-specific configuration file.
Advanced Operational Parameters Parameter – sip dns srvX priority Configuration Files aastra.cfg, .cfg, .cfg Note: The “X” indicate a server number with values from 1 to 4. Description The priority level assigned to this DNS server. After this parameter is downloaded from the configuration server to the phone, the phone uses the DNS server with the lowest numbered priority first to perform DNS lookups.
Advanced Operational Parameters Parameter – sip dns srvX target Configuration Files aastra.cfg, .cfg, .cfg Note: The “X” indicate a server number with values from 1 to 4. Description The host name of the target. Format Host name or fully qualified domain name Default Value Not Applicable Range Not Applicable Example sip dns srv1 target: bigbox.example.
Advanced Operational Parameters RTCP Summary Reports Parameter – sip rtcp summary reports transport protocol Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the transport protocol used for sending RTCP summary reports. This parameter takes effect when at least one line has RTCP summary reports enabled. Note: The parameter "sip symmetric udp signaling" is effective when the transport protocol for RTCP summary reports is set to UDP.
Advanced Operational Parameters Active VoIP Recording Settings Warning! When a recording session is in progress, the respective IP phones display a recording icon on screen. The recording icon is displayed on the IP phones to indicate the recording session is active and that a duplicate copy of the RTP/SRTP stream is to be sent from the phone to the recording server. The overall recording and its quality is dependent on the recording server and the network.
Advanced Operational Parameters Parameter – recording periodic beep Configuration Files aastra.cfg, .cfg Description Specifies how often (in seconds) the periodic beep tone (notifying users that their call is being recorded) should be played. Format Integer Default Value 15 (seconds) Range 0 (Disabled) 15 30 45 60 Example recording periodic beep: 30 Parameter – recording beep direction Configuration Files aastra.cfg, .
Advanced Operational Parameters Parameter– sip execassist fac call push Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the Feature Access Code (FAC) for the BroadSoft Executive- Assistant Call Push feature. Format String (in quotations) Default Value "#63" Range N/A Example sip execassist fac call push: "#63" Parameter– sip execassist fac initiate call Configuration Files aastra.cfg, .cfg, .
Troubleshooting Parameters Troubleshooting Parameters The following parameters in this section allow the system administrator to set logging and support settings for troubleshooting purposes. Log Settings Parameter – log server ip Configuration Files aastra.cfg, .cfg, .cfg Description Specifies the IP address of the log server to which log information will be transmitted. Format IP address Default Value 0.0.0.0 Range Not Applicable Example log server ip: 192.168.3.
Troubleshooting Parameters Parameters – log module Configuration Files aastra.cfg, .cfg, .cfg Description Allows enhanced severity filtering of log calls sent as blog output. The blog, as used on the IP phones, is a an online debugging tool that can be frequently updated and intended for technical support analysis. Blogs are defined by their format: a series of entries posted to a single page in reverse-chronological order.
Troubleshooting Parameters Examples Enter a debug level value in the “Debug Level” field for a module. Example 1 To turn two or more debug levels on at the same time, you add the value associated with each level. For example, Fatal Errors + Errors + Warnings = 1 + 2 + 4 = 7 log module linemgr: 7 log module user interface: 7 log module sip: 7 In the above example, fatal errors, general errors, and warnings are logged for the line manager, user interface, and SIP call control modules.
Troubleshooting Parameters WatchDog Settings Parameter– watchdog enable Configuration Files aastra.cfg, .cfg, .cfg Description Enables/disables the use of the WatchDog task for the IP Phones. Format Boolean Default Value 1 (enabled) Range 0 (disabled) 1 (enabled) Example watchdog enable: 0 Crash File Retrieval Parameter– upload system info server Configuration Files aastra.cfg, .cfg, .
Troubleshooting Parameters Parameter– upload system info on crash Configuration Files aastra.cfg, .cfg, .cfg Description Enables and disables the watchdog to automatically reboot the phone and send a crash file to the pre-defined server. Format Boolean Default Value 0 Range 0 (disabled) 1 (enabled) Example upload system info on crash: 1 A-225 41-001343-02 REV04 – 05.
Appendix B Configuring the IP Phone at the Asterisk IP PBX About this Appendix This appendix describes how to setup a user’s phone with an extension to make and receive calls using the Asterisk as the PBX. Topics This appendix covers the following topics: Topic Page IP Phone at the Asterisk IP PBX page B-2 41-001343-02 REV04 – 05.
IP Phone at the Asterisk IP PBX IP Phone at the Asterisk IP PBX The following configuration illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with the other configuration files that are created when Asterisk is installed. Usually, the configuration files can be found at the /etc/asterisk directory. ;This is used in the “extensions.
IP Phone at the Asterisk IP PBX After this is defined in the “sip.conf” file, some information has to be entered in the “extensions.conf” file present in the same directory as the “sip.conf” file. The following definition in the file under the [sip]section/context completes defining the extension for the 6757i phone: exten -> 1234,1,Dial(SIP/phone1,20) This definition completes configuring the 6757i phone at the IP PBX system.
Appendix C Sample Configuration Files About this Appendix This appendix provides sample configuration files for the 6757i, 6757i CT, and 6753i. Topics This appendix covers the following topics: Topic Page Sample Configuration Files page C-2 6757i Sample Configuration File page C-2 6757i CT Sample Configuration File page C-9 6753i Sample Configuration File page C-20 C-1 41-001343-02 REV04 – 05.
Sample Configuration Files Sample Configuration Files This section consists of the sample configuration files necessary to configure the IP phones. The general format is similar to configuration files used by several Unix-based programs. Any text following a number sign (#) on a line is considered to be a comment, unless the # is contained within double-quotes. Currently, Boolean fields use 0 for false and 1 for true.
Sample Configuration Files # DHCP Setting # ============== #dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled.
Sample Configuration Files # NAT Settings # =============== # Option 1: # # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # the proxy. # Option 2: # # If you know the public IP address of your NAT device and have # opened up a port for the SIP messages then you can statically # assign this information.
Sample Configuration Files ## HTTP server settings (for http://bogus.aastra.com/firmware/) #http server: bogus.aastra.
Sample Configuration Files # General SIP Settings # = = = = = = = = = = = #sip session timer: 90 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for sip # messaging #sip use basic codecs: 1 #sip out-of-band dtmf: 0 # limit codecs to G711 and G729 # turn off support for RFC2833 (on by # default) # Global SIP User Settings # ========================== # # Notes: # These settings are used as the default confi
Sample Configuration Files # Per-line SIP Settings # ====================== # configure line 3 as the support Broadsoft SCA line # - the proxy and registrar settings are taken from the global # settings above sip sip sip sip sip sip sip line3 line3 line3 line3 line3 line3 line3 screen name: Support user name: 4000 display name: Aastra Support auth name: support password: 54321 mode: 1 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip sip sip sip sip sip sip sip si
Sample Configuration Files # Softkey Settings # # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # ".cfg" file, since these are unique to each phone. # Notes: # # There are a maximum of 18 softkeys that can be configured on the # 6737i, 6757i, or 6757iCT phone. These can be set up through either of the 2 # configuration files, depending on whether this is to be server wide # ("aastra.cfg"), or model specific (“.
Sample Configuration Files 6757i CT Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 6757iCT # # # # # # # Notes: The general format used here is similar to configuration files used by several UNIX-based programs. Any text following a number sign (#) is considered to be a comment, unless the number sign is contained within double-quotes ("#") where it is considered to be a pound. For Boolean fields, 0 = false, 1 = true.
Sample Configuration Files # DHCP Setting # ============ #dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled.
Sample Configuration Files # NAT Settings #============= # Option 1: # # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # the proxy. # Option 2: # # If you know the public IP address of your NAT device and have # opened up a port for the SIP messages then you can statically # assign this information.
Sample Configuration Files # Dial Plan Settings # ================== # # Notes: # # As you dial a number on the phone, the phone will initiate a call # when one of the following conditions are meet: # # (1) The entered number is an exact match in the dial plan # (2) The "#" symbol has been pressed # (3) A timeout occurs # # The dial plan is a regular expression that supports the following # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # x : matches any digit (0...
Sample Configuration Files # General SIP Settings # ==================== #sip session timer: 90 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for sip # messaging #sip use basic codecs: 1 #sip out-of-band dtmf: 0 # limit codecs to G711 and G729 # turn off support for RFC2833 (on by # default) # Global SIP User Settings # ======================== # # Notes: # These settings are used as the default configura
Sample Configuration Files # Per-line SIP Settings # ===================== # configure line 3 as the support Broadsoft SCA line # - the proxy and registrar settings are taken from the global # settings above sip sip sip sip sip sip sip line3 line3 line3 line3 line3 line3 line3 screen name: Support user name: 4000 display name: Aastra Support auth name: support password: 54321 mode: 1 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip sip sip sip sip sip sip sip sip
Sample Configuration Files # Softkey Settings # ================ # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # ".cfg" file, since these are unique to each phone. # Notes: # # There are a maximum of 18 softkeys that can be configured on the # 6757i or 6757iCT phone. These can be set up through either of the 2 # configuration files, depending on whether this is to be server wide # ("aastra.
Sample Configuration Files #------------------------------------------------------------------# Cordless Handset Feature Keys # ============================= # Notes: # # In addition to the configuration parameters that exist on the 6757i # phone, following are the parameters specific to the 6757i Cordless # phones' handset. These parameters can be defined either int the # aastra.cfg, .cfg, or the .cfg files.
Sample Configuration Files #Feature key 0 control: 1 # 1 - Make the key configurable by the user through the phone and # the phone's web client # 2 - Locks the key from user modifications. User cannot modify # this key from the handset or the phone's web client. # 4 - Hide this key. Do not show it in the Feature keys list in the # cordless handset # 6 - Lock and hide this key.
Sample Configuration Files # Example configuration key list version: 1 Feature Feature Feature Feature Feature Feature key key key key key key 0 0 0 0 0 0 En label: "Line 1" Fr label: "Fr-Line 1" Sp label: "Sp-Line 1" control: 0 hs event: 7 base event: 1 Feature Feature Feature Feature Feature Feature key key key key key key 1 1 1 1 1 1 En label: "Conf." Fr label: "Fr-Conf." Sp label: "Sp-Conf.
Sample Configuration Files Feature Feature Feature Feature Feature Feature key key key key key key 7 7 7 7 7 7 En label: "Redial" Fr label: "Fr-Redial" Sp label: "Sp-Redial" hs event: 60 control: 4 base event: 13 Feature Feature Feature Feature Feature Feature key key key key key key 8 8 8 8 8 8 En label: "Dir." Fr label: "Fr-Dir." Sp label: "Sp-Dir.
Sample Configuration Files 6753i Sample Configuration File # Sample Configuration File #= = = = = = = = = = = = = = = = = = = = = # Date: October 26th, 2005 # Phone Model: 6753i # # # # # # # Notes: The general format used here is similar to configuration files used by several UNIX-based programs. Any text following a number sign (#) is considered to be a comment, unless the number sign is contained within double-quotes ("#") where it is considered to be a pound. For Boolean fields, 0 = false, 1 = true.
Sample Configuration Files # DHCP Setting # ============= #dhcp: 1 # DHCP enabled. # DHCP: #0 = false, means DHCP is disabled. #1 = true, means DHCP is enabled.
Sample Configuration Files # NAT Settings # = = = = = = = # Option 2: # # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # the proxy. # Option 3: # # If you know the public IP address of your NAT device and have # opened up a port for the SIP messages then you can statically # assign this information.
Sample Configuration Files # Dial Plan Settings # ==================== # # Notes: # # As you dial a number on the phone, the phone will initiate a call # when one of the following conditions are meet: # # (1) The entered number is an exact match in the dial plan # (2) The "#" symbol has been pressed # (3) A timeout occurs # # The dial plan is a regular expression that supports the following: # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # x : matches any digit (0...
Sample Configuration Files # General SIP Settings # ====================== #sip session timer: 90 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for # sip messaging #sip use basic codecs: 1 #sip out-of-band dtmf: 0 # limit codecs to G711 and G729 # turn off support for RFC2833 (on by # default) # Global SIP User Settings # ========================== # # Notes: # These settings are used as the default confi
Sample Configuration Files # Per-line SIP Settings # ======================= # configure line 3 as the support Broadsoft SCA line # - the proxy and registrar settings are taken from the global # settings above sip sip sip sip sip sip sip line3 line3 line3 line3 line3 line3 line3 screen name: Support user name: 4000 display name: Aastra Support auth name: support password: 54321 mode: 1 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip sip sip sip sip sip sip sip s
Sample Configuration Files # # # # # # # # # # PRGKEY TYPES: PRGKEY VALUE: PRGKEY LINE: # Speed prgkey1 prgkey1 prgkey2 prgkey2 "line", "speeddial", "blf", "list", "dnd" If prgkey type is a speeddial, any DTMFs (from 0 - 9, *, "#") or a comma (,) for 500ms pause and 'E' for On-hook can be set for the value. If prgkey type is blf it is the extension you want to monitor. This is line associated with the prgkey.
Appendix D Sample BLF Softkey Settings About this Appendix This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server. Topics This appendix covers the following topics: Topic Page Sample BLF Softkey Settings page D-2 Asterisk/sipXecs BLF page D-2 BroadSoft BroadWorks BLF page D-3 D-1 41-001343-02 REV04 – 05.
Sample BLF Softkey Settings Sample BLF Softkey Settings Asterisk/sipXecs BLF The following are sample softkey and programmable key configurations to enable Asterisk/sipXecs BLF support on Aastra IP phones.
Sample BLF Softkey Settings BroadSoft BroadWorks BLF The following are sample softkey and programmable key configurations to enable Broadsoft BroadWorks Busy Lamp Field support on Aastra IP phones. Softkey Configuration Parameters for Broadsoft BroadWorks BLF Note: One softkey must be defined of type “list” for EACH monitored user. So if there are 2 users being monitored, 2 softkeys must be defined of type list.
Appendix E Sample Multiple Proxy Server Configuration About this Appendix This appendix provides a sample multiple proxy server configuration. Topics This appendix covers the following topics: Topic Page Multiple Proxy Server Configuration page E-2 41-001343-02 REV04 – 05.
Multiple Proxy Server Configuration Multiple Proxy Server Configuration Multiple proxy servers can be configured in the aastra.cfg file, .cfg file, or the .cfg file. In the example below, the default proxy setting is used if no specific setting is specified in the line configuration. Line2 and line3 are used for the global proxy configurations, while line1 and line4 use their own specific settings.
Limited Warranty (Not applicable in Australia – see below for Limited Warranty in Australia) Aastra warrants this product against defects and malfunctions in accordance with Aastra's authorized, written functional specification relating to such products during a one (1) year period from the date of original purchase (“Warranty Period”).
Limited Warranty (Australia Only) The benefits under the Aastra Limited Warranty below are in addition to other rights and remedies to which you may be entitled under a law in relation to the products.
Limited Warranty (Australia Only) Warranty Repair Services Procedure: Should the product fail during the Warranty Period and you wish to make a claim under this express warranty, please contact the Aastra authorized reseller who sold you this product (details as per the invoice) and present proof of purchase. You will be responsible for shipping charges, if any.
Index Symbols "Allow" and "Allow-Event" headers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31 "Call Info" header in 200 ok responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30 Numerics 802.1x Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20 802.1x local certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54 802.1x private key . . . . . . . . . . . . . . . .
Index mapping as speeddial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-85 Conference softkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15, 1-18, 1-27, 1-30 conferencing, SIP Join feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-269 config server alternate TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48 auto resync days . . . . . . . . . . . . . . . . . . . . . .
Index F feature keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-104 configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-118, A-174, A-175 feature keys, configuring . . . . . . . . . . . . . . . . . . . . . . . . . . 5-113, 5-121, 5-123 feature keys, guidelines for programming . . . . . . . . . . . . . . . . . . . . . . . .5-118 firmware configuration server requirement for . . . . . . . . . . . . . . . . . . . .
Index line settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 line/call appearance keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42 LLDP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 lldp packet interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index call forward settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-110 call hold reminder during active calls . . . . . . . . . . . . . . . . . . . . . . . . A-123 call hold reminder frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17 call hold reminder timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17 call waiting setting (per line) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index Phone Status Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8, 3-9 IP&MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8, 3-9 LAN Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8, 3-9 PC Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8, 3-9 phone status settings . . . . .
Index outbound proxy server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 proxy port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 proxy server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 registrar port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38 registrar server . . . . . . . . . . . . .
Index XML action URIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-246 configuring on IP phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-242 configuring SIP Notify for empty message . . . . . . . . . . . . . . . . . . . . 5-259 connected action URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-253 creating customized services . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third-Party Copyright Compliance This product contains software provided under license to Aastra by one or more third parties. In addition to the Aastra SLA, use and distribution of this product is subject to the following license terms: Expat XML Parser Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
Third-Party Copyright Compliance OpenSSL License Issues The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit. See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In case of any license issues related to OpenSSL please contact openssl-core@openssl.org.
Third-Party Copyright Compliance * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
Third-Party Copyright Compliance * notice, this list of conditions and the following disclaimer. * 2. Redistributions in binary form must reproduce the above copyright * notice, this list of conditions and the following disclaimer in the * documentation and/or other materials provided with the distribution. * 3.
Third-Party Copyright Compliance THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Third-Party Copyright Compliance OWNERSHIP OF SOFTWARE AND COPYRIGHTS. Title to all copies of the Software remains with Intel or its suppliers. The Software is copyrighted and protected by the laws of the United States and other countries, and international treaty provisions. You may not remove any copyright notices from the Software. Intel may make changes to the Software, or to items referenced therein, at any time without notice, but is not obligated to support or update the Software.
Disclaimer Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright © 2014 Mitel Networks Corporation, www.aastra.com.