480i, 480i CT, 9112i, 9133i SIP IP PHONE 41-001129-00 Rev 09 Administrator Guide Release 1.4.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2005-2006 Aastra Telecom. www.aastra.com All Rights Reserved.
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Preface About this guide ...............................................................................................................xiii Introduction ...............................................................................................................xiii Audience ...................................................................................................................xiii . . . Other Documentation ...................................................................................
Contents Status .......................................................................................................................2-6 . Operation .................................................................................................................2-7 . Basic Settings ..........................................................................................................2-7 . Advanced Settings ..........................................................................................
Virtual LAN (optional) .............................................................................................4-22 Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS ......................4-23 Contents . . Network Time Servers ............................................................................................4-32 . Session Initiation Protocol (SIP) Settings ...............................................................4-38 .
Priority Alerting .....................................................................................................5-124 Contents . Stuttered Dial Tone ...............................................................................................5-131 . Call Waiting Tone .................................................................................................5-133 . Language .............................................................................................................
Contents Chapter 9 Troubleshooting . About this chapter ...........................................................................................................9-1 Troubleshooting ..............................................................................................................9-2 Troubleshooting Solutions ..............................................................................................9-6 . . . Description ..................................................................
Directory Settings .................................................................................................. A-63 Contents . Callers List Settings .............................................................................................. A-64 . Call Forward Settings ............................................................................................ A-64 . Missed Calls Indicator Settings ............................................................................. A-65 .
Contents Appendix C Configuring the IP Phone at the Asterisk IP PBX . About this appendix ....................................................................................................... C-1 . IP Phone at the Asterisk IP PBX ................................................................................... C-2 . Appendix D Sample Configuration Files . About this appendix ....................................................................................................... D-1 .
Contents Directory Object (Directory List Screen) (480i only) ..............................................G-12 . Status Message Object (Idle Screen) ....................................................................G-14 . Execute Commands Object (for executing XML commands) ...............................G-17 . HTTP Post .............................................................................................................G-19 . XML Schema File ............................................
Preface Preface About this guide Introduction This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the IP phones, Models 480i, 480i Cordless (480i CT), 9112i, and 9133i. It also includes details on the functioning and configuration of the IP phones. Note: Features, characteristics, requirements, and configuration that are specific to a particular IP phone model are indicated where required in this guide.
IP Phone Administrator Guide About this guide Preface Other Documentation The IP phone documentation consists of: • SIP IP Phone Installation Guide – contains installation and set-up instructions, information on general features and functions, and basic options list customization. Included with the phone.
Software License Agreement About this guide Contents Chapters and appendixes in this guide This guide contains the following chapters and appendixes: For Go to An overview of the IP Phone firmware installation information Chapter 1 IP Phone interface methods Chapter 2 Administrator option information Chapter 3 Configuring the IP Phone Chapter 4 Operational information about the IP Phones Chapter 5 Advanced operational information about the IP Phones Chapter 6 Encryption information Chapter
About this chapter Introduction This chapter briefly describes the IP Phone Models, and provides information about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operation.. Topics This chapter covers the following topics: Topic Page IP Phone Models page 1-2 Firmware Installation Information page 1-3 Firmware and Configuration Files page 1-6 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide IP Phone Models Overview IP Phone Models Description The IP Phone Models 480i, 480i CT, 9112i, and 9133i communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initiation Protocol (SIP). The 480i additionally supports the Media Gateway Control Protocol (MGCP). The 480i CT offers the base phone along with a cordless extension.
Overview Firmware Installation Information Firmware Installation Information The firmware setup and installation for the IP phone can be done using any of the following: • Phone keypad menu (Phone UI) • Aastra Web-based user interface (Aastra Web UI) When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version automatically, or you may need to download it manually.
IP Phone Administrator Guide Firmware Installation Information Overview Installation Requirements The following are general requirements for setting up and using your SIP IP phone: • A SIP-based IP PBX system or network installed and running with a number created for the new IP phone. • Adherence to SIP standard RFC 3261. • Access to a configuration server where you can store the firmware image and configuration files. • The IP phone must be configured for a specific type of protocol to use.
Overview Firmware Installation Information Configuration Server Requirement • Store the firmware images that you need to download to your IP phone. • Stores configuration files for the IP phone • Stores the software when performing software upgrades to the IP phone Reference For setting up your configuration server as a TFTP server, see Appendix B, “Configuration Server Setup.” 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Firmware and Configuration Files Overview Firmware and Configuration Files Description When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version and configuration files automatically, or you may need to download it manually. Note: Automatic download is dependant on your configuration server setup.
Overview Firmware and Configuration Files Configuration File Precedence • The server configuration most recently downloaded/cached from the configuration server files, aastra.cfg/.cfg (or the aastra.tuz/.tuz encrypted equivalents). • Local configuration changes stored on the phone that were entered using either the IP phone UI or the Aastra Web UI In the event of conflicting values set by the different methods, values are applied in the following sequence: 1.
IP Phone Administrator Guide Firmware and Configuration Files Overview References For setting up and configuring the IP phone using either the IP phone UI, the Aastra Web UI, or the configuration files, see Chapter 4, “Configuring the IP Phones.” For information about the softkey and programmable key parameters, see Appendix A, the section, “Softkey/Programmable Key Parameters” on page A-93.
About this chapter Introduction This chapter describes the methods you can use to configure the IP phones.. Note: Features, characteristics, requirements, and configuration that are specific to a particular IP phone model are indicated where required in this guide. Topics This chapter covers the following topics: Topic Page IP Phone UI page 2-2 Aastra Web UI page 2-5 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide IP Phone UI Configuration Interface Methods IP Phone UI The IP phone UI provides an easy way to access features and functions for using and configuring the IP phone. Hardkeys include Hold (480i/480iCT), Swap (9112i), Redial, Options, Xfer, Conf, Icom (480i/480iCT), and Services (480i/ 480iCT). Specific keys are also programmed to access the Directory List and the Callers List.
Configuration Interface Methods IP Phone UI Options Key Options Conf Directory Options Save Directory Delete Save Swap Delete Xfer 1 2 4 GHI ABC 5 JKL 7 PQRS 8 TUV 3 DEF 6 MNO 9 WXYZ Conf 0 * # Xfer Mute 9112i 1 2 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ * 0 ABC 3 DEF # L3 L2 L1 Mute 9133i 480i Hold Redial Options Key Goodbye Options 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ * 0 # Xfer Icom Conf L1 Services L2 L3 L4 480i CT Handset 4
IP Phone Administrator Guide IP Phone UI Configuration Interface Methods Using the Options Key From the 480i/480iCT: Step Action 1 Press % on the phone to enter the Options List. 2 Use the r and s to scroll through the list of options. 3 To select an option, press the Show softkey, press 4, or select the number on the keypad that corresponds to the option. 4 Use the Change softkey to change a selected option. 5 Press the Done softkey at any time to save the changes and exit the current option.
Configuration Interface Methods Aastra Web UI Aastra Web UI An administrator can setup and configure the IP phone using the Aastra Web UI. The Aastra Web UI supports Internet Explorer and Gecko engine-based browsers like Firefox, Mozilla or Netscape. Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI. Step Action 1 Open your web browser and enter the phone’s IP address or host name into the address field.
Configuration Interface Methods IP Phone Administrator Guide Aastra Web UI The following illustration is an example of a Network Status screen for the 480i IP phone. IP address or host name 480i Network Status Window Logout button The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings, Advanced Settings. Status The Status section displays the network status and the MAC address of the IP phone.
Configuration Interface Methods Aastra Web UI Operation Heading Description User Password Allows you to change user password. Programmable Keys (9112i and 9133i only) Allows you to configure up to 2 programmable keys on the 9112i and up to 7 on the 9133i. Softkeys and XML (480i and 480i CT only) Allows you to configure up to 20 softkeys and load XML applications. Handset Keys (480i CT only) Allows you to configure up to 15 softkeys on the handset.
IP Phone Administrator Guide Aastra Web UI Configuration Interface Methods Advanced Settings 2-8 The Advanced Settings section provides the following options: Heading Description Network Allows you to set basic network settings such as, DHCP and IP address, and advanced network settings such as, Network Address Translation (NAT) and time servers.
Configuration Interface Methods Aastra Web UI Enabling/Disabling the Aastra Web UI To disable the Aastra Web UI: Configuration Files Step Action 1 Using a text-based editing application, open the .cfg file if you want to disable the Web UI on a single phone. Open the aastra.cfg file to disable the Web UI on all phones 2 Enter the following parameter: web interface enabled: 0 Note: A value of zero (0) disables the Web UI on the phone. A value of 1 enables the Web UI.
About this chapter Introduction The IP phones provide specific options on the IP Phone UI that allow an administrator to change or set features and configuration information as required. For all models, you can also use the Aastra Web UI and the configuration files to enter and change values. Note: Specific options are configurable only via the IP Phone UI, and/or Aastra Web UI, and/or configuration files. See Chapter 4, “Configuring the IP Phones” for more information about configuring each option.
IP Phone Administrator Guide About this chapter Administrator Options Topic 3-2 Page Configuration Server Settings page 3-21 Firmware Update Features page 3-22 41-001129-00 Rev 09, Release 1.4.
Administrator Options Administrator Level Options Administrator Level Options There are specific options available only to an Administrator on the IP phones. For the IP Phone UI, you can access the Administrator options via the “Options List” using a default password of "22222". Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI. This is configurable using the configuration files only.
IP Phone Administrator Guide Administrator Level Options Administrator Options Aastra Web UI Options The following are administrator options in the Aastra Web UI: • Restore to Factory Defaults • Basic Settings (Idle Display Name, Dial Plan, Dial Plan Terminator, Digit Timeout, Outgoing Intercom, Key Mapping, Priority Alert, Directed Call Pickup) • Network • Global SIP • Line Settings • Configuration Server • Firmware Update • Troubleshooting Reference For information about all other user o
Administrator Options Administrator Level Options Using the Configuration Files Use the following procedure to add, delete, or change parameters and their settings in the configuration files. Note: Apply this procedure wherever this Administrator Guide refers to configuring parameters using the configuration files. Configuration files Step Action 1 Using a text-based editing application, open the configuration file for the phone, for which you want to configure the directory list (either aastra.
IP Phone Administrator Guide Administrator Level Options Administrator Options Phone Status The Phone Status on the IP Phone displays the network status and firmware version of the IP phone. This option also allows you to restart the phone, and set the phone to factory defaults. You can display phone status and reset the phone using the IP phone UI or the Aastra Web UI.
Administrator Options Administrator Level Options 480i/480i CT Done The following information displays for phone status on the IP phone UI: • Network Port (9112i only) Displays the network status of the Ethernet port at the back of the phone. Also displays the IP and MAC address of the phone. These fields are read-only. • Network Port 1 and Port 2 (9133i only) Displays the network status of the Ethernet ports at the back of the phone. Also displays the IP and MAC address of the phone.
Administrator Options IP Phone Administrator Guide Administrator Level Options 3-8 •Factory Default (admin only) This option lets you reset the phone to its factory default settings. There are two options in setting the factory defaults on the IP phone: -All Defaults -Config Only The "All Defaults" option resets the factory defaults for all of the settings in the aastra.cfg, .cfg, and local configuration. Performing this option results in losing all user-modified settings.
Administrator Options Administrator Level Options • Network Satus Displays the network status of the Ethernet ports at the back of the phone. You can also view the phone’s IP and MAC addresses. Information in this field includes Link State, Negotiation, Speed, and Duplex for Port 0 and Port 1. • Hardware Information Displays the current IP phone platform and the revision number. • Firmware Information Displays information about the firmware that is currently installed on the IP phone.
Basic Preferences (Aastra Web UI) An administrator can configure the following basic preferences using the Aastra Web UI: • Idle Display Name 1 and 2 The names that display on the idle screen rather than the user name and phone number. • Local Dial Plan A dial plan that describes the number and pattern of digits that a user dials to reach a particular telephone number. • Dial Plan Terminator A dial plan terminator or timeout.
Administrator Options Administrator Level Options Key Mapping Allows you to set the Redial and/or Conf keys as speedial keys. • Priority Alerting Enabling/disabling priority alert by setting specific ring tones for types of calls (Group, External, Internal, Emergency, Priority). • Directed Call Pickup Enabling/disabling of directed call pickup feature and the playing of a ring tone splash. References For more information about each of these features, see Chapter 5, “Operational Features.
IP Phone Administrator Guide Administrator Level Options Administrator Options Network The following paragraphs describe the network parameters you can configure on the IP phone. Network settings are in two categories: • Basic network settings • Advanced network settings Note: Specific parameters are configurable using the Aastra Web UI only and are indicated where applicable.
Administrator Options Administrator Level Options Primary DNS Primary Domain Name Service. A service that translates domain names into IP addresses. To assign static DNS addresses, disable DHCP. • Secondary DNS Secondary Domain Name Service. A service that translates domain names into IP addresses. To assign static DNS addresses, disable DHCP. Note: If a host name is configured on the IP phone, you must also set a DNS.
IP Phone Administrator Guide Administrator Level Options Administrator Options Type of Service (ToS), DSCP Network settings also allows you to set Type of Service (ToS) and Differentiated Services Code Point (DSCP). Reference For more information about ToS and DSCP see Chapter 4, the section, “Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS” on page 4-23. VLAN You can enable or disable VLAN and set specific VLAN IDs and priorities under Network Settings.
Administrator Options Administrator Level Options Basic SIP Authentication Settings Screen Name Name that displays on the idle screen. Valid values are up to 20 alphanumeric characters. Configurable on a global and per-line basis. • Phone Number (User Name in IP phone UI and configuration files) User name used in the name field of the SIP URI for the IP phone and for registering the phone at the registrar. Valid values are up to 20 alphanumeric characters. Configurable on a global and per-line basis.
IP Phone Administrator Guide Administrator Level Options Administrator Options Basic SIP Network Settings • Proxy Server (Proxy IP in the configuration files). IP address of the SIP proxy server. Up to 64 alphanumeric characters. Configurable on a global and per-line basis. • Proxy Port SIP proxy server’s port number. Default is 0. Configurable on a global and per-line basis. • Outbound Proxy Server Address of the outbound proxy server.
Administrator Options Administrator Level Options Explicit MWI Subscription If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone. You can enable and disable MWI by setting this parameter to 0 (disable) or 1 (enable) in the configuration files or by checking the box for this field in the Aastra Web UI. Default is disabled.
IP Phone Administrator Guide Administrator Level Options Administrator Options • 3-18 BLF Subscription Period Specifies the time period, in seconds, that the BLF feature becomes active again after a software/firmware upgrade or after a reboot of the IP phone. RTP Settings You can configure the following RTP settings: • RTP Port (RTP Port Base in IP Phone UI) The Real-Time Transport Protocol port base configured for the IP phone. Default is 3000. • Basic Codecs (G.711 u-Law, G.711 a-Law, G.
Administrator Options Administrator Level Options DTMF Method (not configurable via IP phone UI). Sets the dual-tone multifrequency (DTMF) method to use on the IP phone on a global or per-line basis. Valid values are 0 (RTP), 1 (SIP INFO), or 2 (BOTH). Default is 0 (RTP). Configurable on a global and per-line basis. • Silence Suppression Enables or disables the phone to use the negotiated silence suppression setting.
IP Phone Administrator Guide Administrator Level Options Administrator Options The functions you can configure are: • line (480i, 480i CT, 9133i) • speeddial • do not disturb • BLF (480i, 480i CT, 9133i) • BLF/List (480i, 480i CT, 9133i) • XML • flash • park • pickup • empty (480i, 480i CT) References For more information about configuring lines on the IP phone, see Appendix A, the section, “SIP Basic, Per-Line Settings” on page A-43 and “DTMF Per-Line Settings” on page A-60.
Administrator Options Administrator Level Options Configuration Server Settings • Download Protocol Protocol to use for downloading new versions of firmware and configuration files to the IP phone. Valid values are TFTP, FTP, and HTTP. Default is TFTP. • TFTP Server IP address or qualified domain name of the TFTP server. You can select a primary or alternate TFTP server and then assign an IP address or qualified domain name to your selection. Set this option if TFTP is the download protocol selected.
• Time (24-hour) (Not configurable via IP phone UI). Sets the time of day in a 24-hour period for the IP phone to be automatically updated (auto-resync). This parameter works with TFTP, FTP, and HTTP servers. Note: Auto-Resync adds up to 15 minutes random time to the configured time. For example, if the auto resync time parameter is set to 02:00, the event takes place any time between 02:00 and 02:15. • XML Push Server List (not configurable via IP phone UI).
About this chapter Introduction This chapter provides the information required to configure the administrative options on the IP phones. It includes procedures for configuring via the configuration files, the IP Phone UI, and the Aastra Web UI where applicable.
IP Phone Administrator Guide About this chapter Configuring the IP Phones Topic 4-2 Page Network Time Servers page 4-32 Session Initiation Protocol (SIP) Settings page 4-38 Real-time Transport Protocol (RTP) Settings page 4-50 41-001129-00 Rev 09, Release 1.4.
Configuring the IP Phones Overview Overview Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI. This is configurable using the configuration files only. For more information about this feature, see Appendix A, the section “Password Settings” on page A-8. The procedures in this section include configuring from the IP phone UI and the Aastra Web UI.
IP Phone Administrator Guide Basic Network Settings Configuring the IP Phones Basic Network Settings This section describes the basic network settings on the IP phone. DHCP The IP phone is capable of querying a DHCP server, allowing a network administrator a centralized and automated method of configuring various network parameters for the phone. If DHCP is enabled, the IP phone requests the following network information: • Subnet Mask • Gateway (i.e.
Configuring the IP Phones Basic Network Settings Configuring DHCP Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Settings” on page A-5. IP Phone UI Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. 2 For 9112i/9133i: Select Network Settings. For 480i/480i CT: Select Network. 3 Select option DHCP.
IP Phone Administrator Guide Basic Network Settings Configuring the IP Phones . Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Basic Network Settings. 2 Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box). 3 Click 4-6 to save your settings. 41-001129-00 Rev 09, Release 1.4.
Configuring the IP Phones Basic Network Settings Configuring Network Settings Manually Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Settings” on page A-5. IP Phone UI Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. 2 For 9112i/9133i: Select Network Settings. For 480i/480i CT: Select Network.
Configuring the IP Phones IP Phone Administrator Guide Basic Network Settings IP Phone UI Step Action 6 Select DNS and enter a Primary and/or Secondary DNS server. 7 For 9112i/9133i: Press Set to save the changes. For 480i/480i CT: Press Done to save the changes. The IP phone is manually configured. You can now continue configuring the IP phone if required using the IP Phone UI. . Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Basic Network Settings.
Configuring the IP Phones Basic Network Settings Step Action 3 Enter a subnet mask in the Subnet Mask field. 4 Enter a gateway address in the Gateway field. 5 Enter a Primary DNS in the Primary DNS field, and/or a secondary DNS in the Secondary DNS field. 6 Click Configuring the IP Phones Aastra Web UI to save your settings. The IP phone is manually configured. You can now continue configuring the IP phone if required using the Aastra Web UI. 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Configuration Server Protocol Configuring the IP Phones Configuration Server Protocol You can download new versions of firmware and confguration files from the configuration server to the IP phone using any of the following types of protocols: TFTP, FTP, HTTP. The TFTP setting is the default download protocol. You can configure the type of protocol that the IP phone uses by setting it in the configuration files, the IP phone UI, or the Aastra Web UI.
Configuring the IP Phones Configuration Server Protocol Step Action 3 Select Download Protocol. 4 Select "Use TFTP", "Use FTP", or "Use HTTP". The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server. 5 For 9112i/9133i: Press Set to save the changes. For 480i/480i CT: Press Done to save the changes. 6 From the Network Settings menu, select TFTP Server, FTP Server, or HTTP Server (depending on which protocol you configured in Step 4).
Configuring the IP Phones IP Phone Administrator Guide Configuration Server Protocol IP Phone UI Step Action 7 Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. TFTP - Select TFTP. Select Primary. Select Primary TFTP. Enter the IP address or qualified domain name of the primary TFTP server. Press Done to save the change. Optional: You can also configure an alternate TFTP server if required.
Configuring the IP Phones Configuration Server Protocol Step Action 8 For 9112i/9133i: Press Set to save the changes. Configuring the IP Phones IP Phone UI For 480i/480i CT: Press Done to save the changes. 9 Press Done to finish configuring the configuration server protocol for the IP phone. Note: The session prompts you to restart the IP phone to apply the configuration changes. 10 Select Restart. Aastra Web UI Step Action 1 Click on Advanced Settings->Configuration Server.
Configuring the IP Phones IP Phone Administrator Guide Configuration Server Protocol Aastra Web UI Step Action 2 Select the protocol from the "Download Protocol" list box. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server. Use the following table to configure the applicable server. TFTP - Enter an IP address or qualified domain name in the "TFTP Server" field. Optional: You can also configure an alternate TFTP server if required.
Configuring the IP Phones Advanced Network Settings Advanced Network Settings Note: The available advanced network parameters via the IP phone UI are NAT, Nortel NAT, VLAN, and QoS only. Network Address Translation (NAT) The protocols used by all IP phones do not interoperate completely with Network Address Translation (NAT). For the Aastra IP phones, specific configuration parameters allow the phone to operate while connected to a network device that enforces NAT.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Nortel Proxy/Registrar The phone at IP address 10.10.10.10 is configured to register with the proxy at 63.251.195.10. Because it is a Nortel proxy, the configuration must additionally include the "sip nortel nat support" and "sip nortel nat timer" settings, telling the firmware to enhance the protocols with Nortel specific content.
Configuring the IP Phones Advanced Network Settings Nortel Networks NAT Configuring Nortel NAT (optional) You can configure Nortel NAT using the configuration files, the IP phone UI, or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Address Translation (NAT) Settings” on page A-21. IP Phone UI Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings IP Phone UI Step Action 6 For 9112i/9133i: Press Change to set Yes (enable) or No (disable) for NAT on a Nortel network. For 480i/480i CT: Press Change to set Yes (enable) or No (disable) for NAT on a Nortel network. 7 For 9112i/9133i: Press Set to save the changes. For 480i/480i CT: Press Done to save the changes. . Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Advanced Network Settings.
Configuring the IP Phones Advanced Network Settings Step Action 2 Select Yes (enable) or No (disable) in the "Nortel NAT Traversal Enabled" field to enable or disable NAT for a Nortel network. 3 Enter a time, in seconds, in the "Nortel NAT timer" field. Valid values are 0 to 2147483647. Default is 60. 4 Click to save your settings. Note: The session prompts you to restart the IP phone to apply the configuration settings. 5 Select Operation->Reset and click ..
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings IP Phone UI Step Action 3 Select NAT. 4 Select NAT Settings. 5 Select NAT IP. 6 Enter a public IP address of your NAT device in dotted-decimal format. 7 Press Done to save the NAT setting. 8 Select NAT Port. 9 Enter the public SIP signalling port number of your NAT device. 10 For 9112i/9133i: Press Set to save the changes. 4-20 For 480i/480i CT: Press Done to save the changes.
Configuring the IP Phones Advanced Network Settings . Configuring the IP Phones Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Advanced Network Settings. 2 Enter a NAT IP address in the "NAT IP" field. 3 Enter a NAT port in the "NAT Port" field. 4 Click to save your settings. Note: The session prompts you to restart the IP phone to apply the configuration settings. 5 Select Operation->Reset and click 41-001129-00 Rev 09, Release 1.4.1 ..
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Virtual LAN (optional) 4-22 Virtual Local Area Network (VLAN) is a feature on the IP phone that allows for multiple logical Ethernet interfaces to send outgoing RTP packets over a single physical Ethernet as described in IEEE Std 802.3. On the IP phone, you configure a VLAN ID that associates with the physical Ethernet port.
Configuring the IP Phones Advanced Network Settings Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS QoS provides service differentiation between IP packets in the network. This service differentiation is noticeable during periods of network congestion (for example, in case of contention for resources) and results in different levels of network performance. Port 0 is the Ethernet connected to the network.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings Notes: 1. In order for the software to successfully maintain connectivity with a network using VLAN functionality, the IP phone reboots if you modify the "tagging enabled" (VLAN enable in the Web UI), "VLAN id", or "VLAN id port 1" parameters. 2. The "QoS eth port 0 priority" and "QoS eth port smp priority" parameters were applicable to software release 1.3.1 and earlier. They have no affect in software Release 1.4 and up.
Configuring the IP Phones Advanced Network Settings DSCP Range/VLAN Priority VLAN Priority 0-7 0 8-15 1 16-23 2 24-31 3 32-39 4 40-47 5 48-55 6 56-63 7 Configuring the IP Phones DSCP Range The following table identifies the default DSCP of protocols. Protocol Name Default DSCP Values in the ToS Field rtp 32 rtcp 32 sip 24 Configuring Type of Service (ToS)/DSCP (optional) Use the following procedures to configure ToS/DSCP on the IP phone. Note: ToS/DSCP is enabled by default.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings IP Phone UI Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. 2 Select Network. 3 Select Type of Service. 4 Select SIP, RTP, and/or RTCP and enter a value from 0 to 63.
Configuring the IP Phones Advanced Network Settings . Configuring the IP Phones Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Type of Service,DSCP. 2 Choose a Protocol (SIP, RTP, and/or RTCP), and enter a value from 0 to 63.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Configuring VLAN (optional) Use the following procedures to configure VLAN on the IP phone. Note: VLAN is disabled by default. When you enable VLAN, the IP phones use the default settings for each VLAN parameter. You can change the default settings if required using the following procedure.
Configuring the IP Phones Advanced Network Settings Step Action 11 Select VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID of Port 0. 12 Press Done to save the change. 13 Select Priority. 14 Select a VLAN Protocol (SIP, RTP, and/or RTCP). 15 Enter a VLAN priority value from 0 to 7 for the associated Protocol. 16 Press Done to save the changes. 17 Press Done again to return to the VLAN Settings menu.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones . Aastra Web UI Step Action 1 Click on Advanced Settings->Network->VLAN. To globally enable/disable VLAN and set priority for non-IP packets: 2 Enable VLAN by checking the VLAN Enable field check box. (Disable this field by unchecking the check box). 3 With VLAN enabled, select the priority (0 to 7) for non-IP packets in the Priority, Non-IP Packet field.
Configuring the IP Phones Advanced Network Settings Step Action 8 Click Configuring the IP Phones Aastra Web UI to save your changes. Note: The session prompts you to restart the IP phone to apply the configuration settings. 9 Select Operation->Reset and click 41-001129-00 Rev 09, Release 1.4.1 ..
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Network Time Servers Network Time Protocol (NTP) is a protocol that the IP phone uses to synchronize the phone clock time with a computer (configuration server) in the network. To use NTP, you must enable it using the configuration files or the Aastra Web UI. You can specify up to three time servers in your network. Note: The IP phones support NTP version 1.
Configuring the IP Phones Advanced Network Settings Step Action 4 For 9112i/9133i: Press Change to enable the Time Server, Configuring the IP Phones IP Phone UI For 480i/480i CT: Press Enable to enable the Time Server. 5 For 9112i/9133i: Press Set to save the change. For 480i/480i CT: Press Done to save the change. Use the following procedure to enable/disable and configure the NTP Servers using the Aastra Web UI..
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings Aastra Web UI Step Action 3 Enter an IP address or qualified domain name in the "Time Server 1", "Time Server 2", and/or "Time Server 3" field(s) to specify the location of the NTP time server. Note: To enable/disable time serving, set the time/date format, and set the time zone, see “Time Server Settings” on page A-23. These parameters can be set using the configuration files only. 4 Click to save your changes.
Configuring the IP Phones Advanced Network Settings Configuring the IP Phones IP Phone UI Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. Set Time and Time Format: 2 Select Time and Date. 3 Select Set Time. 4 Using the keys on the keypad, enter a time to set on the IP phone. 5 For 9112i/9133i: Press * to toggle the “am/pm” option and then press Set.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings IP Phone UI Step Action 11 For 9112i/9133i: Press Set to save the date you entered. For 480i/480i CT: Press Done to save the date you entered. 12 Select Date Format. 13 Select a date format from the list of options. Valid values are: • WWW MMM DD • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD Note: The default Date Format is WWW MMM DD (Day of Week, Month, Day).
Configuring the IP Phones Advanced Network Settings Step Configuring the IP Phones IP Phone UI Action Set Daylight Savings Time: 19 Select Daylight Savings. 20 Select a Daylight Savings time from the list of options. Valid values are: • OFF • 30 min summertime • 1 hr summertime • automatic Note: The default for Daylight Savings is Automatic. 21 For 9112i/9133i: Press Set to save the Daylight Savings value you selected. For 480i/480i CT: Press Done save the Daylight Savings value you selected.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Session Initiation Protocol (SIP) Settings The IP phone uses the information in the Session Initiation Protocol (SIP) settings to register at the IP PBX. The IP phone configuration defines network and user account parameters that apply globally to all SIP lines.
Configuring the IP Phones Advanced Network Settings SIP Per-Line Parameters Configuring the IP Phones Configuration File Parameters Aastra Web UI Parameters SIP Per-Line Authentication Parameters • • • • • • • • sip lineN screen name sip lineN user name sip lineN display name sip lineN auth name sip lineN password sip lineN bla number sip lineN mode sip lineN vmail • • • • • • • Screen Name Phone Number Caller ID Authentication Name Password BLA Number Line Mode SIP Per-Line Network Parameters • •
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones SIP Precedence Example 4-40 The following example shows the SIP proxy feature and example schema for storage and parsing of the SIP configuration parameters. The following SIP configuration is assumed: # SIP network block sip proxy ip: 10.30.11.154 sip proxy port: 5060 sip registrar ip: 10.44.122.37 sip registrar port: 4020 sip line3 proxy ip: siparator.vonage.
Configuring the IP Phones Advanced Network Settings Backup Proxy/Registrar Support How it Works All SIP registration messages are sent to the primary registrar first. If the server is unavailable, then a new registration request is sent to the backup registrar. This also applies to registraion renewal messages, which try the primary server before the backup. Similarly, any outgoing calls attempt to use the primary proxy first, then the backup if necessary.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings You can configure SRV lookup using the configuration files (aastra.cfg and .cfg) only. The parameters to use are: • sip proxy ip • sip proxy port Configuring Basic SIP Settings (optonal) You can configure SIP settings using the configuration files, the IP Phone UI, or the Aastra Web UI. Note: To configure the SIP settings per-line, use the configuration files or the Aastra Web UI.
Configuring the IP Phones Advanced Network Settings Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. 2 Select SIP Settings. 3 Select Proxy Server (or Proxy IP for 480i/480i CT) and enter an IP address or fully qualified host name for the SIP proxy server. 4 Select Proxy Port and enter a port for accessing the SIP proxy server.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones . Aastra Web UI Step Action 1 For global configuration, click on Advanced Settings->Global SIP->Basic SIP Settings. 4-44 41-001129-00 Rev 09, Release 1.4.
Configuring the IP Phones Advanced Network Settings Step Configuring the IP Phones Aastra Web UI Action Or, for per-line configuration, click on Advanced Settings->Line N (1-9). To configure SIP authentication settings: 2 In the "Screen Name" field, enter the screen name that displays on the idle screen. 3 In the "Phone Number" field, enter the phone number of the IP phone. 4 In the "Caller ID" field, enter the phone number of the IP phone.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings Aastra Web UI Step Action To configure SIP network settings: 9 In the "Proxy Server" field, enter an IP address or fully qualified host name of the SIP proxy server. 10 In the "Proxy Port" field, enter a port number for accessing the SIP proxy server. 11 In the "Backup Proxy Server" field, enter an IP address or fully qualified host name for the backup proxy server.
Configuring the IP Phones Advanced Network Settings Configuring Advanced SIP Settings (optional) Configuration File Parameters Aastra Web UI Parameters sip explicit mwi subscription sip explicit mwi subscription period sip send mac (see Chapter 6) sip send line (see Chapter 6) sip session timer sip T1 timer sip T2 timer sip transaction timer sip transport protocol sip registration retry timer sip registration timeout retry timer sip registration renewal timer sip blf subscription period (see Chapter 5)
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones . Aastra Web UI Step Action 1 Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2 Enable the "Explicit MWI Subscription" field by checking the check box. (Disable this field by unchecking the check box). If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone.
Configuring the IP Phones Advanced Network Settings Step Action 5 In the "Timer 1 and Timer 2" fields, enter a time, in milliseconds, that will apply to an IP phone session. These timers are SIP transaction layer timers defined in RFC 3261. Timer 1 is an estimate of the round-trip time (RTT). Default is 500 msec. Timer 2 represents the amount of time a non-INVITE server transaction takes to respond to a request. Default is 4 seconds.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Real-time Transport Protocol (RTP) Settings Real-time Transport Protocol (RTP) is used as the bearer path for voice packets sent over the IP network. Information in the RTP header tells the receiver how to reconstruct the data and describes how the bit streams are packetized (i.e. which codec is in use).
Configuring the IP Phones Advanced Network Settings • Waveform CODECs: G.711 pulse code modulation (PCM) with a-Law or u-Law companding • Parametric CODEC: G.729a conjugate structure - algebraic code excited linear prediction (CS_ACELP). All Codecs have a sampling rate of 8,000 samples per second, and operate and operate in the 300 Hz to 3,700 Hz audio range.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Customized Codec Preference List You can also configure the IP phones to use preferred Codecs. To do this, you must enter the payload value (payload), the packetization time in milliseconds (ptime), and enable or disable silence suppression (silsupp). Payload is the codec type to be used. This represents the data format carried within the RTP packets to the end user at the destination. You can enter payload values for G.
Configuring the IP Phones Advanced Network Settings Out-of-Band DTMF In out-of-band mode, the DTMF audio is automatically clamped (muted) and DTMF digits are not sent in the RTP packets. You can configure out-of-band DTMF on a global-basis using the configuration files or the Aastra Web UI. DTMF Method A feature on the IP phone allows you to select the DTMF method that the phone uses to send DTMF digits from the IP phone via INFO messages.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Configuring RTP Features Use the following procedures to configure RTP, basic Codecs, customized Codecs, DTMF, and silence suppression on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections: • “RTP, Codec, DTMF Global Settings” on page A-58 • “DTMF Per-Line Settings” on page A-60 • “Silence Suppression Settings” on page A-61.
Configuring the IP Phones Advanced Network Settings . Step Action 1 Click on Advanced Settings->Global SIP->RTP Settings. 2 Enter an RTP Port Base in the RTP Port field. Default is 3000. 3 Enable the "Basic Codecs (G.711 u-Law, G.711 a-Law, G.729)" field by checking the check box. (Disable this field by unchecking the box). Enabling this parameter allows the IP phone to use the basic Codecs when sending/receiving RTP packets.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings Aastra Web UI Step Action 5 Enter a "Customized Codec Preference List" which all payload=8;ptime=10; silsupp=on; payload=0;ptime=10; silsupp=off Valid values are: Attribute 6 Value payload 0 for G.711 u-Law 8 for G.711 a-Law 18 for G.729a ptime (in milliseconds) 5, 10, 15, 20.....90 silsupp on off ISelect a method to use from the DTMF Method list box. Valid values are RTP, SIP Info, Both.
About this chapter Introduction The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features.
IP Phone Administrator Guide About this chapter Operational Features Topic 5-2 Page Last Call Return (lcr) (Sylantro Servers only) page 5-58 Call Forwarding page 5-63 Callers List page 5-70 Missed Calls Indicator page 5-74 Directory List page 5-76 Voicemail (480i/480i CT only) page 5-84 XML Customized Services page 5-87 SIP Local Dial Plan page 5-107 Incoming/Outgoing Intercom with Auto-Answer (Intercom applicable to 480i/480i CT only) page 5-112 Audio Transmit and Receive Gain Adjust
Operational Features Operational Features Operational Features The IP phone has the following operational features: Feature Description User Passwords Allows you to change user passwords on the IP phone. Administrator Passwords Allows you to change the administrator passwords on the IP phone (via configuration files only) Hard Keys Allows you enable or disable the use of the Redial, Conference (Conf), and Transfer (Xfer) hard keys on the IP phone.
Operational Features IP Phone Administrator Guide Operational Features Feature Description Last Call Return (lcr) (Sylantro Servers only) Allows you to configure a "last call return" function on a softkey or programmable key. This feature is for Sylantro servers only. Call Forwarding Allows incoming calls on the IP phone to be forwarded to another destination. You can also enable or disable the ability to configure the Call Forward feature.
Operational Features Operational Features Description Call Waiting Tone Allows you to enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. Language Allows you to set the language to display on the IP phone UI. For the 480i/9133i/9112i, valid languages are English (default), French, Spanish, German, and Italian. For the 480i CT, valid languages are English (default), French, and Spanish.
IP Phone Administrator Guide Operational Features Operational Features User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra Web UI. Use the following procedures to change the user password. Procedures Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Password Settings” on page A-8. IP Phone UI 1 Press won the phone to enter the Options List.
Operational Features Operational Features Operational Features Aastra Web UI 1 Click on Operation->User Password. 2 In the "Current Password" field, enter the current user password. 3 In the "New Password" field, enter the new user password. 4 In the "Confirm Password" field, enter the new user password again. 5 Click to save your changes. 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Operational Features Operational Features Administrator Passwords An administrator can change the administrator passwords on the phone using the configuration files only. An administrator can also assign a password for using the Options key on the IP phone. You turn this feature on and off by entering the "options password enabled" parameter followed by a valid value in the configuration files.
Operational Features Operational Features Hard Keys Enabling/Disabling Redial, Xfer, and Conf Keys You can enable or disable the Redial, Xfer, and Conf hard keys as required using the following parameters in the configuration files: • redial disabled • conference disabled • call transfer disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 1, the key is not active and is ignored if pressed by the user.
Setting Redial and Conf Keys as Speedials You can set the Redial and Conf hard keys on the IP phone to use as speeddial keys. When the Redial or Conf key is pressed, the number configured for the key automatically speed dials. If no number is configured, the Redial and Conf keys return to their original functionality. You can configure this feature using the configuration files or the Aastra Web UI.
Operational Features Operational Features Operational Features Aastra Web UI 1 Click on Basic Settings->Preferences. 2 In the Key Mapping section, enter a number in the "Map Redial Key To" field, that the IP phone will use to speedial when the Redial key is pressed. 3 Enter a number in the "Map Conf Key To" field, that the IP phone will use to speedial when the Conf Key is pressed. 4 Click to save your changes. You must restart your IP phone for the changes to take affect.
IP Phone Administrator Guide Operational Features Operational Features Softkeys/Programmable Keys 5-12 You can configure the softkeys (480i/480i CT) and programmable keys (9112i/9133i) to perform specific functions on the IP phones. Note: When entering definitions for softkeys, the “#” sign must be enclosed in quotes. Available configuration options include: • none - Indicates softkey or programmable key is disabled (option for Web UI only).
Operational Features Operational Features spre - Indicates the softkey or programmable key is set to automatically activate specific services offered by the server. For example, if the spre value of *82 is configured, then by pressing the softkey, *82 automatically activates a service provided by the server. The value you enter for this field is dependent on the services provided by the server. • park- Indicates the softkey is set to be used as a park key to park an incoming call.
Operational Features IP Phone Administrator Guide Operational Features By default, the softkeys display in the states of idle, connected, incoming, and outgoing. All states are enabled. Notes: 1. For softkey types Line, DND, speeddial, BLF, BLF List, XML, lcr, empty, applicable states are “idle, connected, incoming, outgoing”. 2. For softkey type Flash, applicable states are . 3. For softkey type, Spre, applicable state is “connected”. 3. For softkey type Park, applicable state is “connected”.
Operational Features Operational Features Configuration Example softkey1 softkey1 softkey3 softkey3 softkey4 softkey5 softkey5 softkey6 softkey6 type: line states: idle connected type: dnd states: idle type: line type: empty states: connected type: speeddial states: connected The following table shows how the keys in the example above would display on the IP Phone UI. Note: The "empty" key type allows a softkey to be removed quickly by deleting the softkey information from the configuration file.
Operational Features IP Phone Administrator Guide Operational Features 5-16 The following table provides the number of softkeys and programmable keys you can configure, and the number of lines available for each type of phone. IP Phone Model Softkeys Available Programmable Keys Available Lines Available Handset Keys Available 480i 20 - 9 - 480i CT 20 - 9 15 9112i - 2 1 - 9133i - 7 9 - 41-001129-00 Rev 09, Release 1.4.
Operational Features Operational Features Configuring Softkeys and Programmable Keys Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey/Programmable Key Parameters” on page A-93. Aastra Web UI 1 For the 480i/480i CT: Click on Operation->Softkeys and XML. 41-001129-00 Rev 09, Release 1.4.1 5-17 Operational Features Use the following procedures to configure the softkeys and programmable keys on the IP phone.
IP Phone Administrator Guide Operational Features Operational Features Aastra Web UI For the 9112i/9133i: Click on Operation->Programmable Keys. 9112i Screen Note: Only two programmable keys are available on the 9112i. 9133i Screen 2 In the "Type" field, select the type of softkey or programmable key you want to configure. Reference: For available type values on each IP phone model, see Appendix A, the section, “Softkey/Programmable Key Parameters” on page A-93. 5-18 41-001129-00 Rev 09, Release 1.4.
Operational Features Operational Features 3 For the 480i/480i CT, in the "Label" field, enter a label for the softkey. 4 In the "Value" field, enter a value to associate with the softkey or programmable key. For example, for a speeddial value, you can enter *1. 5 For the 480i/480i CT and 9133i, in the "Line" field, select the line for which you want to associate the softkey or programmable key. 6 For the 480i/480i CT, all operational states are enabled by default.
IP Phone Administrator Guide Operational Features Operational Features 480i Cordless (CT) Feature Keys In addition to the softkeys on the 480i CT, this phone also has handset keys you can configure with specific features. You can use the Aastra Web UI to configure the handset keys. Note: You configure the handset keys using the Aastra Web UI (Operation->Handset Keys) or by pressing the "F" button on the handset.
Operational Features Operational Features Feature Key Programming Guidelines • All handsets paired with the same Base Station have the same programmed functions since the web interface applies the functions to all the handsets paired with that base. • A newly registered handset or handset that was out-of-range during the programming needs to perform an "off-hook and on-hook" sequence in order for the newly programmed function to be broadcasted to the affected handsets.
IP Phone Administrator Guide Operational Features Operational Features Programming Feature Keys You can program up to 15 feature keys on the 480i CT IP phone using the Aastra Web UI. Use the following procedure to program the feature keys on your 480i CT Base Station and all paired handsets. Aastra Web UI 1 Open your web browser and enter the phone’s IP address or host name into the address field. 2 At the prompt, enter your username and password and click .
Operational Features Operational Features 5 Select the function for that handset key from the "Key Function" field. 6 Click to save the function you selected to the handset key. The key programming information is sent to the 480i Base Station and to all the cordless handsets associated with that Base Station. Any key programmed to "None" does not appear in the handset’s list. 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Operational Features Operational Features Suppressing DTMF Playback A feature on the IP phones allows users and administrators to enable or disable the suppression of DTMF playback when a number is dialed from the softkeys and programmable keys. When suppression of DTMF playback is disabled, and you press a softkey or programmable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window.
Operational Features Operational Features Operational Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. 3 Click to save your settings. You must restart your IP phone for the changes to take affect. 4 Click on Operation->Reset. 5 In the "Restart Phone" field click 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Operational Features Operational Features Busy Lamp Field (BLF) (480i/480i CT/9133i only) The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone. Note: The BLF setting is applicable to the Asterisk server only. Example A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle).
Operational Features Operational Features BLF\List Setting The BLF\List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal. In addition to monitoring the idle and busy state, the BLF\List feature also supports the ringing state. When the monitored user is idle, there is a small telephone icon shown with the handset on-hook.
IP Phone Administrator Guide Operational Features Operational Features Asterisk BLF Configuration You can enable the BLF feature on Asterisk to enable monitoring for specific extensions. BLF on Asterisk is possible through the “hint” extension parameter. Add the following in the Asterisk extensions.conf file for each target extension being monitored. For example: exten -> 9995551212,hint,SIP/9995551212 Add the following in the Asterisk sip.conf file for each subscriber if it is not defined already.
Operational Features Operational Features Configuring BLFs Configuration Files To set BLF or BLF\List in the configuration files, see Appendix A, the section, “Softkey/Programmable Key Parameters” on page A-93. Aastra Web UI 1 On the 480i/480iCT: Click on Operation->Softkeys and XML. Note: You can configure up to 20 softkeys on the 480i/480i CT. 41-001129-00 Rev 09, Release 1.4.1 5-29 Operational Features Use the following procedures to configure BLF and BLF\List on the IP phone.
IP Phone Administrator Guide Operational Features Operational Features Aastra Web UI On the 9133i: Click on Operation->Programmable Keys. Note: You can configure up to 7 programmable keys on the 9133i. 2 Select a softkey or programmable key to configure. 3 For the 480i, 480i CT, or 9133i, in the "Type" field, select "BLF" (Asterisk) or "BLF\List" (BroadSoft BroadWorks). 4 For the 480i/480i CT, in the "Label" field, enter the name of the person who’s extension you are monitoring (Asterisk only).
Operational Features Operational Features 8 In the "BLF List URI" field, enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user. For example, my480i-blf-list@as.broadworks.com. Note: The value of the BLF\List URI parameter must match the list name configured. Otherwise, no values display on the 480i screen and the feature is disabled. 9 Click to save your changes. 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Operational Features Operational Features Directed Call Pickup (BLF Call Interception) (480i/480i CT/9133i) 5-32 Directed call pickup is an enhancement to the existing BLF feature found in 480i/ 480i CT and 9133i. The existing BLF feature allows a softkey/programmable key to monitor the states of an extension. The extension states can be one of three states: "busy", "ringing" and "idle".
Operational Features Operational Features Configuring Directed Call Pickup Configuration Files To enable/disable Directed Call Pickup on the IP phone (480i/480i CT/9133i) using the configuration files, see Appendix A, the section, “Directed Call Pickup (BLF Call Interception) Settings” on page A-88. Aastra Web UI 1 Click on Basic Settings->Preferences->Directed Call Pickup Settings. 2 Enable the "Directed Call Pickup" field by checking the check box. (Disable this field by unchecking the box).
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 3 Enable the "Play a Ring Splash" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. The IP phone plays a short "call waiting tone" when there is an incoming call on the BLF monitored extension. If the "Play a Ring Splash" parameter is enabled, and the host tone is idle, the tone plays a "ring splash". 4 Click to save your changes.
Operational Features Operational Features BLF Subscription Period (480i/480i CT/9133i) In the configuration files, you enter the following parameter with a valid value to set the BLF subscription period: sip blf subscription period: The minimum value for this 120 seconds (2 minutes). The default is 3600 (1 hour).
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2 Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "BLF Subscription Period" field. 3 Click to save your changes. You must restart your IP phone for the changes to take affect. 4 Click on Operation->Reset. 5 In the "Restart Phone" field click 5-36 to restart the IP phone and apply the changes. 41-001129-00 Rev 09, Release 1.4.
Operational Features Operational Features Do Not Disturb (DND) If DND is configured on the phone, the softkey or programmable key switches DND ON and OFF. If the phone shares a line with other phones, only the phone that has DND configured is affected. The second line on the screen of the IP phone shows when DND is configured. When a call comes in on the line, the caller hears a busy signal or recorded message, depending on the server configuration.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Operation->Programmable Keys. 2 Select a hard key to configure. 3 In the "Type" field, select "do not disturb". Note: You do not need to set the "Value" for DND. DND is applied to the hard key only. 4 Click to save your changes. You must restart your IP phone for the changes to take affect. 5 Click on Operation->Reset.
Operational Features Operational Features Bridged Line Appearance (BLA) (480i/480i CT/9133i only) For example, people working at a technical support department could be located in different places. If their desktop phones are configured for BLA DA, when customer calls come in, all the phones with the BLA DA would ring but the call can only be answered by one of them. Once the call is answered, the rest of the phones reflect the status of the call.
Operational Features IP Phone Administrator Guide Operational Features The following table shows the number of lines that can be set to BLA for each model phone. IP Phone Model Possible # of BLA Lines 480i 9 480i CT 9 9133i 9 Configuring BLA You can configure BLA on a global or per-line basis using the configuration files or the Aastra Web UI.
Operational Features Operational Features Per-Line BLA sip lineN mode sip lineN username sip lineN bla number You configure BLA on a per-line basis in the Aastra Web UI using the following fields at Advanced Settings->Line 1 thru Line 9: • Line Mode • Phone Number • BLA Number Sylantro servers and ININ servers require specific configuration methods for per-line configurations.
IP Phone Administrator Guide Operational Features Operational Features For ININ Server When configuring the BLA feature on an ININ server, the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone #. For example, if the sip lineN user name for the first phone is 10101, and the sip lineN user name for the second phone is 10102, etc.
Operational Features Operational Features Operational Features Aastra Web UI 1 For global configuration of BLA: Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Operational Features Operational Features Aastra Web UI For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the "Line Mode" field, select the BLA option. 2 In the "Phone Number" field, enter the phone number of the IP phone. 3 For global configuration of BLA: In the "BLA Number" field, enter the Bridge Line Appearance (BLA) number to be shared across all IP phones.
Operational Features Operational Features Using a BLA Line on the IP Phone For example, if line 1 is configured for BLA, and you pick up a call on line 1, you must press the Hold button to share the call with the BLA group. If you pick up a call on line 1 configured for BLA, and another call comes in on line 2, you can pick up line 2 without putting line 1 on hold. The line 1 call will be on hold automatically; however it is on hold locally only. The line 1 call cannot be shared with the BLA group.
IP Phone Administrator Guide Operational Features Operational Features Park/Pickup Static Configuration (480i/480i CT only) You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings-> Preferences. By entering the appropriate value in the "Park Call" and "Pickup Parked Call" fields, you tell the phone where to park a live call and where to pickup the parked call.
Operational Features Operational Features Use the following procedure to configure the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 Enter a server value in the Park Call field to which incoming live calls will be parked.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 4 Click to save your changes. You must restart your IP phone for the changes to take affect. 5 Click on Operation->Reset. 6 In the "Restart Phone" field click to restart the IP phone and apply the changes. Park/Pickup Programmable Configuration The programmable method of configuration creates park and pickup softkeys or programmable keys that you can configure on the IP phones (480i/480i CT/9112i/ 9133i).
Operational Features Operational Features • Notes: 1. On the 480i CT, the customized labels apply to the base unit only. On the 480i CT handset, pressing Ï displays the default labels of "Park" and "Pickup". 2. On the 480i/480i CT, the old softkey labeled "Pickup" has been renamed to "Answer". This softkey uses the old functionality - when you pickup the handset, you see a softkey labeled "Answer". You can then press this key to pick up an incoming call.
IP Phone Administrator Guide Operational Features Operational Features Programmable Configuration Using Configuration Files In the configuration files, you configure Park/Pickup using the softkey parameters. You must specify the"softkeyN value" and "prgkeyN value" as . The following examples show Park/Pickup configurations using specific servers.
Operational Features Operational Features Model 9133i Examples Park Configuration Operational Features Server Pickup Configuration Asterisk prgkeyN type: park prgkeyN value: asterisk;700 prgkeyN line: 1 prgkeyN type: pickup prgkeyN value: asterisk;700 prgkeyN line: 1 Sylantro prgkeyN type: park prgkeyN value: sylantro;*98 prgkeyN line: 1 prgkeyN type: pickup prgkeyN value: sylantro;*99 prgkeyN line: 1 BroadWorks prgkeyN type: park prgkeyN value: broadworks;*68 prgkeyN line: 1 prgkeyN type: pic
Operational Features IP Phone Administrator Guide Operational Features Use the following procedure to configure the Park/Pickup call feature using the programmable configuration method and the configuration files. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey Settings for 480i and 480i CT” on page A-94 and “Programmable Key Settings for 9112i and 9133i” on page A-100.
Operational Features Operational Features Operational Features Aastra Web UI For the 480i/480i CT: 1 Click on Operation->Softkeys and XML. 2 Pick a softkey to configure for Parking a call. 3 In the "Type" field, select Park. 4 In the "Label" field, enter a label for the Park softkey. 5 In the "Value" field, enter the approriate value based on the server in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values” on page 5-46.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 11 In the "Value" field, enter the approriate value based on the server in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values” on page 5-46. 12 In the "Line" field, select a line for which to apply the Pickup configuration. 13 The pickup softkey has a default state of “Idle” and “Outgoing”.
Operational Features Operational Features 4 Pick another handset key to configure for picking up a call. 5 In the "Key Function" field, select Pickup. 6 Click Operational Features Aastra Web UI to save your changes. You must restart your IP phone for the changes to take affect. 7 Click on Operation->Reset. 8 In the "Restart Phone" field click to restart the IP phone and apply the changes. For the 9112i/9133i: 1 Click on Operation->Programmable Keys.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 3 In the "Type" field, select Park. 4 In the "Value" field, enter the approriate value based on the server in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values” on page 5-46. 5 For the 9133i: In the "Line" field, select a line for which to apply the Park configuration. 6 Pick a hard key to configure for Picking up a call.
Operational Features Operational Features Using the Park Call/Pickup Parked Call Feature IP Phone UI Step Action Parking a Call 1 While on a live call, press the "Park" softkey. 2 Perform the following for your specific server: For Asterisk Server: - Server announces the extension number where the call has been parked. Once the call is parked, press the y key to complete parking.
Operational Features IP Phone Administrator Guide Operational Features IP Phone UI Step Action 5 Enter the extension number where the call was parked. 6 Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. Last Call Return (lcr) (Sylantro Servers only) Last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or programmable key. This feature is for Sylantro servers only.
Operational Features Operational Features Operational Features Aastra Web UI For the 480i/480i CT: 1 Click on Operation->Softkeys and XML. 2 Pick a softkey to configure for Last Call Return. 3 In the "Type" field, select lcr. 4 In the "Line" field, select a line for which to apply the last call return configuration. 5 The lcr softkey has a default state of “Idle”, “Connected”, “Incoming”, “Outgoing”. Leave these states enabled or to disable, uncheck the check boxes as required.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI For the 480i CT Handset: 1 Click on Operation->Handset Keys. 2 Pick a handset key to configure for Last Call Return. 3 In the "Key Function" field, select lcr. 4 Click to save your changes. You must restart your IP phone for the changes to take affect. 5 Click on Operation->Reset. 6 In the "Restart Phone" field click 5-60 to restart the IP phone and apply the changes. 41-001129-00 Rev 09, Release 1.4.
Operational Features Operational Features Operational Features Aastra Web UI For the 9112i/9133i: 1 Click on Operation->Programmable Keys. 9112i Screen 9133i Screen 2 Pick a hard key to configure for Last Call Return. 3 In the "Type" field, select lcr. 4 For the 9133i: In the "Line" field, select a line for which to apply the lcr configuration. 5 Click to save your changes. You must restart your IP phone for the changes to take affect. 41-001129-00 Rev 09, Release 1.4.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 6 Click on Operation->Reset. 7 In the "Restart Phone" field click 5-62 to restart the IP phone and apply the changes. 41-001129-00 Rev 09, Release 1.4.
Operational Features Operational Features Call Forwarding Call forwarding is disabled by default. You can configure call forwarding on a phone-wide basis or on multi-line phones (480i/480i CT/9133i), on a per-line basis. If you have configured call forwarding on an individual line, then the settings for this line are used; otherwise, the phone-wide call forward settings are used. You can configure call forwarding on all phones (global settings) or on specific lines (local settings) of a single phone.
IP Phone Administrator Guide Operational Features Operational Features The following table shows the IP phone model and the number of lines for which you can configure call forwarding. IP Phone Model 480i Available Lines for Call Forwarding 9 480i CT 9 9112i 1 9133i 9 Enabling/Disabling the Ability to Configure Call Forwarding Using the configuration files, you can enable or disable the ability to configure Call Forwarding in the Aastra Web UI and the IP Phone UI.
Operational Features Operational Features Configuration Method for Call Forwarding You can set the phone-wide call forward settings using the IP phone UI or the Aastra Web UI. However, you must use the Aastra Web UI to set the per-line call forward settings. The per-line settings override the settings for global call forwarding. You can set global and per-line settings on the 480i/480i CT/9133i. You set global settings for the 9112i only.
Operational Features IP Phone Administrator Guide Operational Features IP Phone UI Step Action 4 For 9112i/9133i: In the “Cfwd Mode” field, enter the mode that you want to set on your phones. For 480i/480i CT: In the “Mode” field, enter the mode that you want to set on your phones. Valid modes are: • • • • • 5 Off All Busy No Answer Busy No Answer In the “No. Rings” field, enter the number of rings you want the phone to ring before the call is forwarded. Valid values are 1 to 9. Note: "No.
Operational Features Operational Features Operational Features Aastra Web UI 1 Click on Basic Settings->Call Forward. 480i/480i CT/9133i Screens 9112i Screen 41-001129-00 Rev 09, Release 1.4.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI For global configuration of call fowarding: 2 In the "Mode" field, select the mode you want to set on your phone. Valid modes are: • • • • • Off All Busy No Answer Busy No Answer Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone number in the "Number" field. 3 In the "Number" field, enter the destination number for which you want your calls to be call forwarded.
Operational Features Operational Features 8 In the "Forward Number" field, enter the destination number for which you want your calls on this line to be call forwarded. 9 In the "Number of Rings" field, select the number of rings you want this line to ring before the call is forwarded. Valid values are 1 to 9. Note: "Number of Rings" field applies to No Answer and Busy No Answer modes only. 10 Click to save your changes. 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Operational Features Operational Features Callers List The IP phones have a "Callers List" feature that store the name, phone number, and incremental calls, for each call received by the phone. You can enable and disable the Callers List feature using the configuration files. When disabled, the Callers List does not disaply on the IP phone UI and the Caller List key is ignored when pressed.
Operational Features Operational Features Enabling/Disabling Callers List • callers list disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Callers List can be accessed by all users. If this parameter is set to 1, the IP phone does not save any caller information to the Caller List. For 480i and 480i CT phones, the "Caller List" option on the IP phone is removed from the Services menu, and the Caller List key is ignored if pressed by the user.
Operational Features IP Phone Administrator Guide Operational Features IP Phone UI Step Action 4 To delete all entries in the Callers list, press the 3 Delete softkey at the "Callers List" header. To delete a line item from the Callers List, select the line item you want to delete and press the 3 Delete softkey. 5 To cancel a delete function, press the r or the s Scroll keys.
Operational Features Operational Features Downloading the Callers List Aastra Web UI 1 Click on Operation->Directory. 2 In the Callers List field, click on . A “File Download” message displays. 3 Click . 4 Enter the location on your computer where you want to download the Callers List and click . The callerslist.csv file downloads to your computer. 5 Use a spreadsheet application to open and view the Callers List. 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Operational Features Operational Features Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. You can enable and disable the Missed Calls Indicator feature using the configuration files. When disabled, the Missed Calls Indicator does not increment as calls come into the IP phone.
Operational Features Operational Features Accessing and Clearing Missed Calls IP Phone UI Step Action For the 480i/480i CT: 1 2 3 4 Press x on the phone to display the Services menu. or Press the s key to enter the Callers List directly. (skip to step 3) From the Services menu, select "Callers List". Use the r and s to scroll through the line items in the Callers List to find the line items that have the b icon with the receiver ON. These are the missed calls to the phone.
IP Phone Administrator Guide Operational Features Operational Features Directory List The IP phones have a "Directory List" feature that allows you to store frequently used numbers on the phone. You can also dial directly from a directory entry. The Directory feature also includes a quick-search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items. The phone displays the first name with this letter.
Operational Features Operational Features The file displays the name, phone number, and line number for each Directory entry. Enabling/Disabling Directory List You can enable and disable user access to the Directory List on the IP phones using the following parameter in the configuration files: • directory disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Directory List can be accessed by all users.
IP Phone Administrator Guide Operational Features Operational Features Server to IP Phone Download You can populate your IP phone Directory List with server directory files.
Operational Features Operational Features Server to IP Phone Download Behavior During the boot process both directory files are read, combined into a single list, and any duplicate entries are deleted from the list. Any entries in this list that are not already in the phone's NVRAM are added to the NVRAM and flagged as being owned by the server. Likewise, any entries in the NVRAM that are owned by the server, but are no longer in one of the server's directory files, are removed from the NVRAM.
IP Phone Administrator Guide Operational Features Operational Features Using the Directory List Use the following procedures to access and use the Directory List.. IP Phone UI Step Action For the 480i/480i CT: 1 Press x on the phone to display the Services menu. or Press the r key to enter the Directory List directly. (skip to step 3) 2 From the Services menu, select "Directory List". 3 Use the r and s to scroll through the line items in the Directory List.
Operational Features Operational Features Step Action 11 To exit the Directory List, press the Quit softkey. For the 9112i/9133i: 1 Press 3 Directory on the phone to enter the Directory List. Note: If no key is pressed within 3 seconds, the phone prompts you to press the first letter in the name of the required directory entry. The phone finds and displays the first name with this letter. 2 3 Use the r and s to scroll through the line items in the Directory List.
IP Phone Administrator Guide Operational Features Operational Features Downloading from the Server to the IP Phone You can use the configuration files to download the Directory List from the configuration server to the IP phone.. Note: You must use TFTP to download the Directory List. Use the following procedure to configure the download..
Operational Features Operational Features Use the following procedure to configure the download. Operational Features Aastra Web UI 1 Click on Operation->Directory. 2 In the Directory List field, click on . A “File Download” message displays. 3 Click . 4 Enter the location on your computer where you want to download the Directory List and click . The directorylist.csv file downloads to your computer. 5 Use a spreadsheet application to open and view the Directory List.
IP Phone Administrator Guide Operational Features Operational Features Voicemail (480i/480i CT only) The Voicemail feature on the 480i/480i CT IP phones allow you to configure lines with phone numbers so the phone can dial out to connect to a voicemail server. You associcate the Voicemail numbers with the phone numbers configured on each line (1 - 9 lines). For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Operational Features Operational Features For example: sip line1 vmail: *97 sip line2 vmail: *95 Note: In the above example, the user would dial *97 to access the voicemail account for line 1, and *95 to access the voicemail account for line 2. Use the following procedure to configure voicemail using the configuration files. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Voicemail Settings” on page A-62. 41-001129-00 Rev 09, Release 1.
IP Phone Administrator Guide Operational Features Operational Features Using Voicemail (480i480i CT only) Use the following procedure to access and use voicemail. IP Phone UI Step Action For the 480i/480i CT: 1 Press x on the phone to display the Services menu. 2 From the Services menu, select "Voicemail". 3 Use the r and s to scroll through the line items in the Voicemail List.
Operational Features Operational Features XML Customized Services The following are characteristics of XML: • XML tags are not predefined. You must define your own tags. • XML uses a Document Type Definition (DTD) or an XML Schema to describe the data.
IP Phone Administrator Guide Operational Features Operational Features Enabling/Disabling a Beep for Status Message Displays You can enable or disable a BEEP option using the Status Message object (AastraIPPhoneStatus), the configuration files, or the Aastra Web UI. Note: For enabling/disabling a status message beep using the Status Message object, see Appendix G, “Creating an XML Application.” When the phone receives a status message, the BEEP notifies the user that the message is displaying.
Operational Features Operational Features Scroll Delay Option for Status Messages You can use the following to set the scroll delay for status messages: • xml status scroll delay (via the configuration files) • Status Scroll Delay (seconds) (via the Aastra Web UI) Changes apply to the phone immediately. XML Object Requests from IP Phone Users can access XML applications via the "Services" menu on the 480i/480i CT and via a programmable key on the 9112i/9133i IP phones.
IP Phone Administrator Guide Operational Features Operational Features XML Push Requests 5-90 In addition to initiating a request to an XML application from the Services menu, an HTTP server can push an XML object to the phone via HTTP Post. When the phone sees a PUSH request containing an XML object, it tries to authenticate the request.
Operational Features Operational Features Example XML Configuration xml application URI: http://172.16.96.63/aastra/internet.php xml application title: Aastra Telecom xml application post list: 10.50.10.53, dhcp10-53.ana.aastra.com Configuring for XML on the IP Phone After creating an XML application, an administrator can configure the IP phone to use the application using the configuration files or the Aastra Web UI.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI For the 480i/480i CT: 1 Click on Operation->Softkeys and XML. 2 Select a key from keys 1 through 20. 3 In the "Type" field, select XML from the list box. 4 In the "Label" field, enter a label that displays on the IP phone for the softkey. For example, "XML". 5 In the "Value" field, enter the IP address or qualified domain name of the XML application.
Operational Features Operational Features 8 Click to save your changes. The XML application is applied to the IP phone immediately. When the XML application is pushed to the phone via an HTTP POST, a host IP address or domain name server is required. 9 Click on Advanced Settings->Configuration Server. 10 In the "XML Push Server List (Approved IP Addresses)" field, enter the host IP address and/or domain name server. You can enter multiple IP address and/or domain name servers (separated by commas).
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI For the 9112i/9133i 1 Click on Operation->Programmable Keys. 9112i Screen. 9133i Screen 2 5-94 For the 9112i, select a key from keys 1 through2. For the 9133i, select a key from keys 1 through 7.. 41-001129-00 Rev 09, Release 1.4.
Operational Features Operational Features 3 In the "Type" field, select XML from the list box. 4 In the "Value" field, enter the IP address or qualified domain name of the XML application. 5 Click to save your changes. The XML application is applied to the IP phone immediately. When the XML application is pushed to the phone via an HTTP POST, a host IP address or domain name server is required. 6 Click on Advanced Settings->Configuration Server..
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 9 Click on Operation->Reset. 10 In the "Restart Phone" field click to restart the IP phone and push the HTTP Server List. Note: No posting is performed if a session times out. Using the XML Customized Service After you create, save, and configure the IP phone with an XML application, the customized service is ready for you to use. Use the following procedure to use the XML feature on the IP phone.
Operational Features Operational Features Operational Features IP Phone UI Step Action For the 9112i/9133i 1 Press the programmable key configured on the phone for XML.. A "Custom Features" screen displays. 2 3 Use the r and s to scroll through the customized features. For menu and directory services, select a service to display the information for that customized service. Message services display to the screen after pressing the programmable key.
Operational Features IP Phone Administrator Guide Operational Features The following table identifies the configurable action URI parameters in the configuration files and the Aastra Web UI. This table also identifies the variables that apply to specific parameters.
Operational Features Operational Features http://10.50.10.140/outgoing.pl?number=5551212 http://10.50.10.140/outgoing.pl?number= You can configure this feature via the configuration files or the Aastra Web UI. Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Action URI Settings” on page A-69.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Advanced Settings->Action URI. 2 Enter an XML URI for a startup event in the “Startup” field. For example: http://10.50.10.140/startup This parameter pecifies the URI for which the phone executes a GET on when a startup event occurs. 3 Enter an XML URI for a successful registration in the “Successful Registration” field. For example: http://10.50.10.14/registered.
Operational Features Operational Features 4 Enter an XML URI for an incoming call event in the “Incoming Call” field. For example: http://10.50.10.140/incoming.php?number=$$REMOTENUMBER$$ This parameter pecifies the URI for which the phone executes a GET on when an incoming call event occurs.
IP Phone Administrator Guide Operational Features Operational Features XML Softkey URI In addition to specifying variables for the Action URIs, you can also specify variables in the XML softkey URIs that are bound when the key is pressed. These variables are the same as those used in the Action URIs.
Operational Features Operational Features Configuring XML Softkey URIs Operational Features Use the following procedures to configure XML Softkey URIs using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey/Programmable Key Parameters” on page A-93. Aastra Web UI For the 480i/480i CT: 1 Click on Operation->Softkeys and XML. 2 Select a key from keys 1 through 20.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 3 In the "Type" field, select XML from the list box. 4 In the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra". 5 In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.
Operational Features Operational Features Operational Features Aastra Web UI For the 9112i/9133i: 1 Click on Operation->Programmable Keys. 9112i Screen. 9133i Screen 41-001129-00 Rev 09, Release 1.4.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 2 On the 9112i, select a key from keys 1 through 2. On the 9133i, select a key from keys 1 through 7. 3 In the "Type" field, select XML from the list box. 4 On the 9133i, in the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra". Note: The “Label” field does not apply to the 9112i.
Operational Features Operational Features SIP Local Dial Plan The IP phones have local dial plan capacity. You configure the SIP Local Dial Plan using the Aastra Web UI or the configuration files. The IP phone SIP local dial plan available symbols are as follows: Symbol Description 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 Digit symbol X Match any digit symbol (wildcard) *, #, .
IP Phone Administrator Guide Operational Features Operational Features Dial Plan Example An example of a SIP Local Dial Plan is: [01]XXX|[2-8]XXXX|91XXXXXX XXXX|X+.|*XX The dial plan in the above example can accept any 4-digit dial strings that begin with a '0' or '1', any 5-digit dial strings that begin with a '2' up to '8', any 12-digit dial strings that begin with '91', any non-empty digit string that ends with a '.' or any 2-digit code that begins with a '*'.
Operational Features Operational Features Example sip dial plan: 1+#,9 where “9” is the prepended digit, and you dial the following number: 15551212 the IP phone automatically adds the “9” digit to the beginning of the dialed number before the number is forwarded as 915551212. Note: You can configure a local dial plan via the configuration files or the Aastra Web UI. SIP Dial Plan Terminator The IP phone allows the configuration of a dial plan terminator.
IP Phone Administrator Guide Operational Features Operational Features Configuring the SIP Local Dial Plan Use the following procedures to configure the SIP Local Dial Plan using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Local Dial Plan Settings” on page A-32. Aastra Web UI 1 Click on Basic Settings->Preferences.
Operational Features Operational Features 6 Click on Operation->Reset. 7 In the "Restart Phone" field click phone. to restart the IP phone and apply the dial plan to the IP Optional for all models: 8 In addition to configuring the dial plan and dial plan terminator above, you can also configure names that are displayed on the idle screen rather than the user name and phone number, respectively. a In the "Idle Display Name 1" field, enter a name that displays on the IP phone when the phone is idle.
IP Phone Administrator Guide Operational Features Operational Features Incoming/Outgoing Intercom with Auto-Answer (Intercom applicable to 480i/480i CT only) The Intercom feature on the IP phones allows you to press the Icom button (]) and then enter the number you want to call to initiate an intercom call. Intercom calls can be controlled either locally (phone-side) or by the SIP server (server-side).
Operational Features Operational Features Configuring Intercom Calls and Auto-Answer Note: An administrator can configure the incoming and outgoing Intercom feature. A user can configure the incoming Intercom feature only. Use the following procedures to configure Intercom calls and auto-answer on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Intercom and Auto-Answer Settings” on page A-82.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 2 Select an Intercom type for outgoing Intercom calls from the Type list box. Valid values are Phone-Side, Server-Side, Off. Default is Off. 3 If Server-Side is selected, enter a prefix to add to the phone number in the "Prefix Code" field. Note: For Sylantro servers, enter *96.
Operational Features Operational Features 2 The "Microphone Mute" field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by the originating caller. To disable this field, uncheck the box. 3 The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls. To disable this field, uncheck the box.
IP Phone Administrator Guide Operational Features Operational Features Audio Transmit and Receive Gain Adjustments The audio gain properties for the IP phone handset, headset, and speakerphone is adjusted to reduce side-tone and echo on the local and far-end equipment.
Operational Features Operational Features Description Handsfree tx gain The increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. Audio mode Allows you to configure how the d/f key (handsfree key) works. Audio mode has 4 options: 0 (Speaker) - Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the d /fkey.
IP Phone Administrator Guide Operational Features Operational Features Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phones. Ring Tones There are several distinct ring tones a user or administrator can select from to set on the IP phones. You can enable/disable these ring tones on a global basis or on a per-line basis. The following table identifies the valid settings and default values for eac h type of configuration method.
Operational Features Operational Features Aastra Web UI Global: Tone 1 Per-Line: Global Tone 1 Tone 2 Per-Line: Global Operational Features 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Operational Features Operational Features Ring Tone Sets In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of tones customized for a specific country.
Operational Features Operational Features Configuring Ring Tones and Tone Sets Configuration Files For specific parameters you can set in the configuration files for ring tones, see Appendix A, the section, “Ring Tone and Tone Set Global Settings” on page A-72 or “Ring Tone Per-Line Settings” on page A-73. IP Phone UI Step Action For global configuration only: 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List.
Operational Features IP Phone Administrator Guide Operational Features IP Phone UI Step Action 5 Select Tone Set. 6 Select the country for which you want to apply the tone set. Valid values are Australia, Europe, France, Germany, Italy, UK, and US. Default is US. For 9112i/9133i: Press Set. For 480i/480i CT: Press Done. The ring tone and tone set you select is immediately applied to the IP phone. Aastra Web UI 1 Click on Basic Settings->Preferences.
Operational Features Operational Features Operational Features Aastra Web UI For per-line configuration: 4 In the "Ring Tone" section, select a line for which you want to set ring tone. 5 Select a value from the "LineN" field. Note: See the “Ring Tone Settings Table” on page 5-118 for valid values. 6 Click to save your changes. You must restart your IP phone for the changes to take affect. 7 Click on Operation->Reset. 8 In the "Restart Phone" field click 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Operational Features Operational Features Priority Alerting Priority alerting on the IP phones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones. You can enable or disable priority alerting on the IP phone for the Asterisk, Broadworks, and Sylantro servers using the configuration files and the Aastra Web UI. Configuration of priority alerting is on a global-basis only.
Operational Features Operational Features Sylantro Servers Sylantro Sesrver Ring Tone Keywords alert-acd (auto call distribution) alert-community-1 alert-community-2 alert-community-3 alert-community-4 alert-emergency alert-external alert-group alert-internal alert-priority When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keyword is mapped to the ring tone pattern based on the configuration you set in the Aastra Web UI or the configuration files.
Operational Features IP Phone Administrator Guide Operational Features 5-126 If you enable priority alerting when using a Sylantro server, you can specify the Bellcore tone to be used for the following configurable criteria: Ring Tone Pattern (Sylantro Servers) Call criteria alert-acd (auto call distribution) alert-community-1 alert-community-2 alert-community-3 alert-community-4 alert-emergency alert-external alert-group alert-internal alert-priority Bellcore tones for each call criteria Normal ringing
Operational Features Operational Features Bellcore Tone Pattern ID Pattern Cadence Minimum Duration (ms) Nominal Duration (ms) Maximum Duration (ms) (Standard) 1 Ringing Silent 2s On 4s Off 1800 3600 2000 4000 2200 4400 Bellcore-dr2 2 Ringing Silent Long 630 315 800 400 1025 525 Ringing Silent Long Long 630 3475 800 4000 1025 4400 Ringing Silent Short 315 145 400 200 525 525 Ringing Silent Short 315 145 400 200 525 525 Ringing Silent Long 630 2975 800 4000 1025 4400
IP Phone Administrator Guide Operational Features Operational Features Call Waiting Tones Call Waiting is a feature that tells you if a new caller is trying to contact you when you are already on the phone. A discreet tone alerts you to the new caller, so you can answer your second incoming call by putting your first caller on hold. The IP phones use the following Bellcore-specified call waiting tones.
Operational Features Operational Features Configuring Priority Alerting Configuration Files For specific parameters you can set in the configuration files for priority alerting, see Appendix A, the section, “Priority Alert Settings” on page A-75. Aastra Web UI 1 Click on Basic Settings->Preferences. 2 In the "Priority Alerting Settings" section, enable the "Enable Priority Alerting" field by checking the check box. (Disable this field by unchecking the box).
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 3 Select a ring tone pattern for each of the following fields: • • • • • • • • • • 4 Group Internal External Emergency Priority auto call distribution community-1 community-2 community-3 community-4 Click to save your changes. You must restart your IP phone for the changes to take affect. 5 Click on Operation->Reset. 6 In the "Restart Phone" field click 5-130 to restart the IP phone.
Operational Features Operational Features Stuttered Dial Tone You can configure this feature using the configuration files and the Aastra Web UI. Configuring Stuttered Dial Tone Use the folllowing procedures to configure stuttered dial tone on the IP phones. Configuration Files For specific parameters you can set in the configuration files for enabling/disabling stuttered dial tone, see Appendix A, the section, “Stuttered Dial Tone Setting” on page A-74.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 3 Click to save your changes. You must restart your IP phone for the changes to take affect. 4 Click on Operation->Reset. 5 In the "Restart Phone" field click 5-132 to restart the IP phone. 41-001129-00 Rev 09, Release 1.4.
Operational Features Operational Features Call Waiting Tone You can configure this feature using the configuration files and the Aastra Web UI. Configuring Call Waiting Tone Use the folllowing procedures to configure a call waiting tone on the IP phones. Configuration Files For specific parameters you can set in the configuration files for enabling/disabling a call waiting tone, see Appendix A, the section, “Call Waiting Tone Setting” on page A-74.
Operational Features IP Phone Administrator Guide Operational Features Aastra Web UI 3 Click to save your changes. You must restart your IP phone for the changes to take affect. 4 Click on Operation->Reset. 5 In the "Restart Phone" field click 5-134 to restart the IP phone. 41-001129-00 Rev 09, Release 1.4.
Operational Features Operational Features Language When you set the language to use on the phone, all of the display screens (menus, services, options, etc.) display in that language. Valid languages for the 480i/9112i/9133i include English, French, Spanish, German, and Italian. Valid languages for the 480i CT include English, French, and Spanish. Default language for all model phones is English. Configuring Language You configure the language on the IP phone using the Options key on the IP phone.
Operational Features IP Phone Administrator Guide Operational Features IP Phone UI Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. 2 Select Language. 3 Select In English (English), En francais (French), En espanol (Spanish), In Deutsch (German), or In italiano (Italian). Note: Valid values for the 480i CT are English, French, and Spanish only.
About this chapter Introduction The IP phones have advanced operational features you can configure using the configuration files and/or the Aastra Web UI. This chapter describes each of these features and provides procedures for configuring each feature.
IP Phone Administrator Guide Advanced Operational Features Advanced Operational Features Advanced Operational Features This section provides the following information about advanced features of the IP phones: Feature Description MAC Address/Line Number in REGISTER Messages Allows you to enable or disable the sending of the MAC address and line number from the IP phone to the call server, in a REGISTER message.
Advanced Operational Features Advanced Operational Features MAC Address/Line Number in REGISTER Messages Aastra-Mac: Aastra-Line: The MAC address is sent in uppercase hex numbers, for example, 00085D03C792. The line number is a number between 1 and 9. The following parameters allow you to enable/disable the sending of MAC address and line number to the call server: • sip send mac • sip send line These parameters are disabled by default.
IP Phone Administrator Guide Advanced Operational Features Advanced Operational Features . Aastra Web UI Step Action 1 Click on Advanced Settings->Global SIP->Advanced SIP Setting. 2 Enable the "Send MAC Address in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box). 3 Enable the "Send Line Number in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box). 4 Click to save your settings.
Advanced Operational Features Advanced Operational Features SIP Message Sequence for Blind Transfer The following parameter allows the system administrator to force the phone to use the Blind Transfer method available in software versions prior to 1.4: sip cancel after blind transfer This parameter is configurable via the configuration files only.
IP Phone Administrator Guide Advanced Operational Features Advanced Operational Features Update Caller ID During a Call It is possible for a proxy or call server to update the Caller ID information that displays on the phone during a call, by modifying the SIP Contact header in the 200 OK message and/or in a re-INVITE message. The phone displays the updated name and number information contained within the Contact header.
Advanced Operational Features Advanced Operational Features Boot Sequence Recovery Mode You can disable this feature using the following parameter in the configuration files: • force web recovery mode disabled Valid values for this parameter are 0 (false) and 1 (true). Default is 0 (false). A boot counter increments after each faulty boot. When the counter reaches a predetermined value, it forces Web recovery mode. The counter is reset to zero upon a successful boot.
IP Phone Administrator Guide Advanced Operational Features Advanced Operational Features Auto-discovery Using mDNS 6-8 The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server, it is automatically configured by that TFTP server. An unconfigured phone (phone right out of the box) added to a network, attempts to auto-discover a configuration server on the network without any end-user intervention.
Advanced Operational Features Advanced Operational Features Single Call Restriction (480i CT only) When this feature is enabled (set to 1), you can make separate active calls from the 480i CT base unit and from the cordless handset. If this feature is disabled (set to 0), only one call can be active at a time either from the base unit or from the handset.
Advanced Operational Features IP Phone Administrator Guide Advanced Operational Features Aastra Web UI Step Action 1 Click on Advanced Settings->Global SIP->RTP Settings. 2 Enable the "Two Call Support" field by checking the check box. (Disable this field by unchecking the box). 3 Click to save your settings. Note: The session prompts you to restart the IP phone to apply the configuration settings. 4 6-10 Select Operation->Reset and click .. 41-001129-00 Rev 09, Release 1.4.
About this chapter Introduction This chapter provides information about encryption on the IP phones and provides methods an administrator can use to store encryped files to a server. Topics This chapter covers the following topics: Topic Page Encryption and the IP Phone page 7-2 Configuration File Encryption Method page 7-2 Procedure to Encrypt/Decrypt Configuration Files page 7-3 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Encryption and the IP Phone Encryption and the IP Phone Encryption and the IP Phone An encryption feature for the IP phone allows Service Providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive information (i.e., user accounts, login passwords, registration information). Service Providers also have the capability of locking a phone to use a specific server-provided configuration only.
Encryption and the IP Phone Encryption and the IP Phone Note: If the use of encrypted configuration files is enabled (via security.tuz or pre-provisioned on the IP phone) the aastra.cfg and .cfg files are ignored, and only the encrypted equivalent files aastra.tuz and .tuz are read. Procedure to Encrypt/Decrypt Configuration Files To encrypt the IP phone configuration files: 1. Open a command line window application (i.e., DOS window). 2. At the prompt, enter anacrypt.exe and press .
IP Phone Administrator Guide Encryption and the IP Phone Encryption and the IP Phone Examples The following examples illustrate the use of the anacrypt.exe file. Example 1 Encrypt aastra.cfg into aastra.tuz using password 1234abcd: C:\> anacrypt aastra.cfg -p 1234abcd Example 2 Decrypt aastra.tuz into aastra.cfg prompting user for password: C:\> anacrypt aastra.tuz Example 3 Decrypt mac.tuz using password 1234abcd, display plaintext on console: C:\> anacrypt aastra.
Encryption and the IP Phone Encryption and the IP Phone Example 7 Encryption and the IP Phone Use the "-v" variable to display version number. C:\> anacrypt -v The encryption tag format supported by this anacrypt is: Tuzo v1.3 rev1 The corresponding IP phone firmware build is: 20051017 41-001129-00 Rev 09, Release 1.4.
About this chapter Introduction This chapter provides information about upgrading the IP phone firmware. Topics This chapter covers the following topics: Topic Page Upgrading the Firmware page 8-2 Manual Firmware Update (TFTP only) page 8-2 Manual Firmware and Configuration File Update page 8-4 Automatic Update (auto-resync) page 8-6 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Upgrading the Firmware Firmware Upgrade Upgrading the Firmware The IP phone uses a TFTP, FTP, or HTTP server (depending on the protocol configured on the IP phone) to download configuration files and firmware. The configuration server should be ready and be able to accept connections. For information on setting up the configuration server, see Chapter 1, the section, “Configuration Server Requirement” on page 1-5.
Firmware Upgrade Upgrading the Firmware Firmware Upgrade Aastra Web UI Step Action 1 Click on Advanced Settings->Firmware Update. 2 Enter the TFTP server IP address or qualified domain name in the "TFTP Server IP" field. 3 Enter the firmware file name (.st) that you want to download to your IP phone in the "File Name" field. For example, 9112i.st. This file name must match the actual name of the firmware file residing on your configuration server. 4 Click .
IP Phone Administrator Guide Upgrading the Firmware Firmware Upgrade Manual Firmware and Configuration File Update Restarting the phone forces the phone to check for both firmware and configuration files stored on the configuration server. Warning: Do not reset or turn off the phone until the download is complete. IP Phone UI Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. 2 Select Phone Status.
Firmware Upgrade Upgrading the Firmware Firmware Upgrade Aastra Web UI Step Action 1 Click on Operation->Reset. 2 Click 3 Click OK at the confirmation prompt. . The firmware and configuration files download from the configuration server. 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Upgrading the Firmware Firmware Upgrade Automatic Update (auto-resync) The auto-resync feature on the IP phones allows an administrator to enable the phone to be updated automatically once a day at a specific time in a 24-hour period if the files on the server have changed. This feature works with TFTP, FTP, and HTTP servers. An administrator can enable this feature using the Aastra Web UI or using the configuration files (aastra.cfg and .cfg).
Firmware Upgrade Upgrading the Firmware Configuring Automatic Update Notes: 1. If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the configuration files only. However, the settings in the Aastra Web UI take precedence over the IP phone UI and the configuration files. 3.
Firmware Upgrade IP Phone Administrator Guide Upgrading the Firmware Aastra Web UI Step Action 1 Click on Advanced Settings->Configuration Server->Auto-Resync. 2 Select the auto-resync mode from the Mode field. Valid values are None, Configuration Files, Firmware, Both. Default is None. 3 Select the time from the Time (24-hour) field that you want the update to take place. Valid values are 00:00 to 23:30 (in 30 minute increments). 4 Click to save your settings. These changes are not dynamic.
Firmware Upgrade Upgrading the Firmware Reference Firmware Upgrade For more information about setting automatic update on the IP phone, see the "auto resync mode" and "auto resync time" parameters, see Appendix A, the section, “Configuration Server Settings” on page A-10. 41-001129-00 Rev 09, Release 1.4.
About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. It also includes answers to questions you may have while using the IP phones.
IP Phone Administrator Guide Troubleshooting Troubleshooting Troubleshooting This section describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes.
Troubleshooting Troubleshooting Support Information You can save the local and/or server configuration files of the IP phone to the location specified in the "Log Settings" section. Performing this task allows Aastra Technical Support to view the current configuration of the IP phone and troubleshoot as necessary. You can also display task and stack status information about the IP phone. Aastra Technical Support uses this information for troubleshooting the IP phone when required.
IP Phone Administrator Guide Troubleshooting Troubleshooting Performing Troubleshooting Tasks Use the following procedure to perform troubleshooting on the IP phone via the configuration files.. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Troubleshooting Parameters” on page A-107. Aastra Web UI Step Action 1 Click on Advanced Settings->Troubleshooting.
Troubleshooting Troubleshooting Step Action 4 Click 5 Click on Operation->Reset. 6 In the "Restart Phone" field click to save your settings. to restart the IP phone. To perform support tasks: 7 To store the local configuration file to the specified location, click on local.cfg" field. 8 To store the server configuration file to the specified location, click on "Get server.cfg" field. 9 To display task and stack status information to the screen, click on and Stack Status" field.
IP Phone Administrator Guide Troubleshooting Solutions Troubleshooting Troubleshooting Solutions Description This section describes solutions to some most common problems that can occur while using the IP phones. Why does my phone display “Application missing”? If you have experienced networking issues while the phone was downloading the application from the TFTP server, it is possible that the phone can no longer retrieve the required firmware file.
Troubleshooting Troubleshooting Solutions Why does my phone display the “No Service” message? The phone displays the “No Service” message if the SIP settings have not been set up correctly. The Registrar server could be set to 0.0.0.0. A global value of 0.0.0.0 disables registration. However, the phone is still active and you can dial using username@ip address of the phone. The phone displays "No Service". If the Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e, line 1, line 2, etc.
IP Phone Administrator Guide Troubleshooting Solutions Troubleshooting Reason: Neither of the .tuz and aastra.tuz files are present on the configuration server (TFTP/FTP/HTTP). Fix: Create the encrypted files using anacrypt.exe and copy them to the configuration server. Reason: The encrypted .tuz or aastra.tuz file is encrypted using a different version of anacrypt.exe than the phone firmware. Fix: Run "anacrypt.
Troubleshooting Troubleshooting Solutions How do I restart the IP phone? Troubleshooting IP Phone UI Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. 2 Select Phone Status. 3 Select Restart Phone. 4 For 9112i/9133i: Press #=Confirm to restart the phone. For 480i/480i CT: Press Restart to restart the phone. Note: To cancel without restarting the phone, press Cancel.
Troubleshooting IP Phone Administrator Guide Troubleshooting Solutions Aastra Web UI Step Action 2 Click 3 Click OK at the confirmation prompt. 9-10 .. 41-001129-00 Rev 09, Release 1.4.
Troubleshooting Troubleshooting Solutions How do I set the IP phone to factory default? Troubleshooting IP Phone UI Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. 2 Select Phone Status. 3 For 9112i/9133i: Select Restore Defaults. For 480i/480i CT: Select Factory Default. To restore all factory defaults: 4 Select All Defaults.
Troubleshooting IP Phone Administrator Guide Troubleshooting Solutions IP Phone UI Step Action 9 For 9112i/9133i: Press #=Confirm. For 480i/480i CT: Press Default. Note: Press Cancel to cancel the operaiton. 10 Press Restart when the phone prompts you to restart the phone. Aastra Web UI Step Action 1 Click on Operation->Reset. To restore all factory defaults: 2 In the "Restore to Factory Defaults" field, click .
Troubleshooting Troubleshooting Solutions Step Action To restore the local configuration file factory defaults only: 4 In the "Remove Local Configuration Settings" field, click . This restores all factory defaults to the local configuration file. It removes the configuration file that contains saved parameters set from the Aastra Web UI or the IP phone UI.. 5 Press to restart the phone. 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Troubleshooting Solutions Troubleshooting How to reset a user’s password? IP Phone UI Step Action 1 For 9112i/9133i: Press Ion the phone to enter the Options List. For 480i/480i CT: Press % on the phone to enter the Options List. 2 Select User Password. 3 Enter the current user password. 4 Enter the new user password. 5 Re-enter the new user password. 6 Press Enter to save the new password. A message, "Password Changed" displays on the screen.
Troubleshooting Troubleshooting Solutions Step Action 3 In the "New Password" field, enter the new user password. 4 In the "Confirm Password" field, enter the new user password again. 5 Click Troubleshooting Aastra Web UI to save your changes. 41-001129-00 Rev 09, Release 1.4.
Configuration Parameters About this appendix About this appendix Introduction This appendix describes the parameters you can set in the configuration files for the IP phones. The configuration files include and config.cfg.
IP Phone Administrator Guide About this appendix Appendix A Topic SIP Basic, Global Settings page A-35 SIP Basic, Per-Line Settings page A-43 Advanced SIP Settings page A-53 RTP, Codec, DTMF Global Settings page A-58 DTMF Per-Line Settings page A-60 Silence Suppression Settings page A-61 Voicemail Settings page A-62 Directory Settings page A-63 Callers List Settings page A-64 Call Forward Settings page A-64 Missed Calls Indicator Settings page A-65 XML Settings page A-66 Action URI
Configuration Parameters About this appendix Topic Page page A-105 Boot Sequence Recovery Mode. page A-105 Single Call Restriction page A-106 Troubleshooting Parameters 41-001129-00 Rev 09, Release 1.4.1 page A-107 A-3 Appendix A Update Caller ID Setting.
IP Phone Administrator Guide Setting Parameters in Configuration Files Appendix A Setting Parameters in Configuration Files You can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg and .cfg files are stored on the server. The aastra.cfg file stores global IP phone configuration settings. The .cfg file stores configuration settings specific to the IP phone with that MAC address.
Configuration Parameters Operational, Basic, and Advanced Parameters Operational, Basic, and Advanced Parameters Network Settings Parameter – dhcp IP phone UI Aastra Web UI Configuration Files Options->Network Settings Advanced Settings->Network aastra.cfg, .cfg DHCP (in Web UI) Description Enabling DHCP will populate most of the network information. The DHCP server should serve the network information that the IP phone requires.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – subnet mask IP phone UI Aastra Web UI Configuration Files Options->Network Settings Advanced Settings->Network aastra.cfg, .cfg Subnet Mask (in Web UI) Description Subnet mask defines the IP address range local to the IP phone. Format IP address Default Value 255.255.255.0 Range Not Applicable Example subnet mask: 255.255.255.224 A-6 41-001129-00 Rev 09, Release 1.4.
Configuration Parameters Operational, Basic, and Advanced Parameters IP phone UI Aastra Web UI Configuration Files Options->Network Settings Advanced Settings->Network aastra.cfg, .cfg Appendix A Parameter – default gateway Gateway (in Web UI) Description The IP address of the network’s gateway or default router IP address. Format IP address Default Value 1.0.0.1 Range Not Applicable Example default gateway: 192.168.0.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Password Settings Parameter – admin password Configuration Files aastra.cfg, .cfg Description Allows you to set a new administrator password for the IP phone. Format Not Applicable Default Value 22222 Range Up to 63 alphanumeric characters Example admin password: 123456 Parameter – user password IP phone UI Aastra Web UI Configuration Files Options->User Password Operation->User Password aastra.
Configuration Parameters Operational, Basic, and Advanced Parameters Configuration Files aastra.cfg, .cfg Description Enables or disables password protection of the Options key on the IP phone. If enabled, upon pressing the Options key, a user has to enter a password at the IP phone UI. If the password is entered correctly, the user is allowed to gain access to the Options Menu and no more password prompts display for other password protected screens.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Aastra Web UI Settings Parameter – web interface enabled Configuration Filesaastra.cfg, .cfg Description Enables or disables the Aastra Web UI for a single IP phone when placed in the .cfg file. Enables or disables the Aastra Web UI for all phones when placed in the aastra.cfg file.
Configuration Parameters Operational, Basic, and Advanced Parameters TFTP Server (in Web UI) IP phone UI Aastra Web UI Configuration Files Options->Network->TFTP Server-> Primary TFTP Advanced Settings->Configuration Server aastra.cfg, .cfg Description The TFTP server’s IP address or qualified domain name. If DHCP is enabled and the DHCP server provides the information, this field is automatically populated. Use this parameter to change the IP address or domain name of the TFTP server.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – use alternative tftp server IP phone UI Aastra Web UI Configuration Files Options->Network->TFTP Server->Select TFTP Advanced Settings->Configuration Server aastra.cfg, .cfg Use Alternate TFTP (in Web UI) Description Enables or disables the alternate TFTP server. Valid values are "0" disabled and "1" enabled.
Configuration Parameters Operational, Basic, and Advanced Parameters IP phone UI Aastra Web UI Configuration Files Options->Network->FTP Server Advanced Settings->Configuration Server aastra.cfg, .cfg FTP User Name (in Web UI) Description The username to enter for accessing the FTP server. This will become effective after this configuration file has been downloaded into the phone.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – http path IP phone UI Aastra Web UI Configuration Files Options->Network->HTTP Server Advanced Settings->Configuration Server aastra.cfg, .cfg HTTP Path (in Web UI) Description The HTTP sub-directory path name to enter. If the IP phone’s files are located in a sub-directory beneath the server’s HTTP root directory, the relative path to that sub-directory should be entered in this field.
Configuration Parameters Operational, Basic, and Advanced Parameters Mode (in Web UI) Aastra Web UI Configuration Files Advanced Settings->Configuration Server-> Auto-Resync aastra.cfg, .cfg Description Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period. This parameter works with TFTP, FTP, and HTTP servers.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – auto resync time Aastra Web UI Configuration Files Advanced Settings->Configuration Server-> Auto-Resync aastra.cfg, .cfg Time (24-hour) (in Web UI) Description Sets the time of day in a 24-hour period for the IP phone to be automatically updated. This parameter works with TFTP, FTP, and HTTP servers. Notes: 1. The resync time is based on the local time of the IP phone. 2.
Configuration Parameters Operational, Basic, and Advanced Parameters Type of Service (ToS)/DSCP Settings IP phone UI Aastra Web UI Configuration Files Options->Network->Type of Service->SIP Advanced Settings->Network-> Type of Service,DSCP aastra.cfg, .cfg Description The Differentiated Services Code Point (DSCP) for SIP packets.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Virtual Local Area Network (VLAN) Settings Parameter – tagging enabled IP phone UI Aastra Web UI Configuration Files Options->Network->VLAN->VLAN Enable Advanced Settings->Network->VLAN->Global aastra.cfg, .cfg VLAN Enable (in Web UI) Description Enables or disables VLAN on the IP phones.
Configuration Parameters Operational, Basic, and Advanced Parameters SIP Priority RTP Priority RTCP Priority (for Port 0 in Web UI) Description IP phone UI Options->Network->VLAN->Phone-> Priority->SIP Options->Network->VLAN->Phone-> Priority->RTP Options->Network->VLAN->Phone-> Priority->RTCP Aastra Web UI Configuration Files Advanced Settings->Network->VLAN->Port 0 aastra.cfg, .
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – priority non-ip Priority, Non-IP Packet (in Web UI) IP phone UI Aastra Web UI Configuration Files Options->Network->VLAN->Phone-> Priority->Other Advanced Settings->Network->VLAN->Global aastra.cfg, .cfg Description Specifies the priority value for non-IP packets.
Configuration Parameters Operational, Basic, and Advanced Parameters Network Address Translation (NAT) Settings IP phone UI Aastra Web UI Configuration Files Appendix A Parameter – sip nat ip Options->SIP Settings Advanced Settings->Network aastra.cfg, .cfg NAT IP (in Web UI) Description IP address the network device that enforces NAT. Format IP Address Default Value 0.0.0.0 Range Not Applicable Example sip nat ip: 192.245.2.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip nortel nat timer Aastra Web UI Configuration Files Advanced Settings->Network aastra.cfg, .cfg Nortel NAT Timer (in Web UI) Description The interval, in seconds, that the phone sends SIP ping requests to the Nortel proxy. Format Integer Default Value 30 Range 0 to 2147483647 Example sip nortel nat timer: 60 A-22 41-001129-00 Rev 09, Release 1.4.
Configuration Parameters Operational, Basic, and Advanced Parameters Time Server Settings Aastra Web UI Configuration Files Advanced Settings->Network-> Advanced Network Settings aastra.cfg, .cfg NTP Time Servers (in Web UI) Description This parameter enables or disables the time server. This parameter affects the time server1, time server2, and time server3 parameters. Setting this parameter to 0 allows the use of the configured Time Server(s).
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – time server2 Aastra Web UI Configuration Files Advanced Settings->Network-> Advanced Network Settings aastra.cfg, .cfg Time Server 2 (in Web UI) Description The secondary time server's IP address or qualified domain name. If the time server is enabled, and the primary time server is not configured or cannot be accessed the value for time server2 will be used to request the time from.
Configuration Parameters Operational, Basic, and Advanced Parameters Time and Date Settings IP phone UI Configuration Files Options->Time and Date->Time Format aastra.cfg, .cfg Time Format (in Phone UI) Description This parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour format.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – dst config IP phone UI Configuration Files Options->Time and Date->Daylight Savings aastra.cfg, .cfg Daylight Savings (in Phone UI) Description Enables/disables the use of daylight savings time.
Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Name/Time Zone Code Table Time Zone Code AD-Andorra AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba CET AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-F
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters A-28 Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo CET CET AST AST EE-Tallinn ES-Madrid ES-Canary EET
Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Code HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest HKS CST CET EST CET IE-Dublin IS-Reykjavik IT-Rome GMT GMT CET JM-Jamaica JP-Tokyo EST JST KY-Cayman EST LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga AST CET EET CET EET MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters A-30 Time Zone Name Time Zone Code PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion EST PES CET AST WET WET AZO PYS RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr EET EET MSK SAM YEK OMS NOV KRA IRK YAK VLA SAK MAG PET ANA SE-Stockholm SG-Sing
Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Code VA-Vatican CET YU-Belgrade CET 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A SIP Local Dial Plan Settings ) Parameter – displayName1 Aastra Web UI Configuration Files Basic Settings->Preferences aastra.cfg, .cfg Idle Display Name 1 (in Web UI) Description The name displayed on the idle screen rather than the user name and phone number.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Basic Settings->Preferences aastra.cfg, .cfg Local Dial Plan (in Web UI) Description A dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number. The SIP local dial plan is as follows: SymbolDescription 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 Digit symbol X Match any digit symbol (wildcard) *, #, .
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip dial plan terminator Aastra Web UI Configuration Files Basic Settings->Preferences aastra.cfg, .cfg Send Dial Plan Terminator (in Web UI) Description The IP phone allows the configuration of a dial plan terminator.
Configuration Parameters Operational, Basic, and Advanced Parameters SIP Basic, Global Settings Appendix A SIP Global Authentication Settings Parameter – sip screen name IP Phone UI Aastra Web UI Screen Name (in Web UI) Configuration Files Description Used to display text on the screen of the phone. You may want to set this parameter to display the phone user's name.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip display name IP Phone UI Aastra Web UI Options->SIP Settings Advanced Settings->Global SIP-> Basic SIP Settings aastra.cfg, .cfg Caller ID (in Web UI) Configuration Files Description Used in the display name field of the From SIP header field. Some IP PBX systems use this as the caller’s ID and some may overwrite this with the string that is set at the PBX system.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Appendix A Parameter – sip bla number Advanced Settings->Global SIP-> Basic SIP Settings aastra.cfg, .cfg BLA Number (in Web UI) Description Allows you to assign a phone number that is shared across all IP phones.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A SIP Global Network Settings. Parameter – sip proxy ip IP Phone UI Aastra Web UI Proxy Server (in Web UI) Configuration Files Description The IP address of the SIP proxy server for which the IP phone uses to send all SIP requests. A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user. Format IP address or fully qualified Domain Name Default Value 0.0.0.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Global SIP-> Basic SIP Network Settings aastra.cfg, .cfg Backup Proxy Server (in Web UI) Description The IP address of the backup SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable. Format IP address or fully qualified Domain Name Default Value 0.0.0.0 Range Not Applicable Example sip backup proxy ip: 192.168.0.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip outbound proxy port Aastra Web UI Configuration Files Advanced Settings->Global SIP-> Advanced SIP Settings aastra.cfg, .cfg outbound proxy port (in Web UI) Description The proxy port on the proxy server to which the IP phone sends all SIP messages.
Configuration Parameters Operational, Basic, and Advanced Parameters IP Phone UI Aastra Web UI Registrar Port (in Web UI) Configuration Files Description The registrar's port number. Format Integer Default Value 0 Range Not Applicable Example sip registrar port: 5060 Parameter – sip backup registrar ip Aastra Web UI Configuration Files Options->SIP Settings Advanced Settings->Global SIP-> Basic SIP Settings aastra.cfg, .
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip backup registrar port Aastra Web UI Configuration Files Advanced Settings->Global SIP-> Basic SIP Network Settings aastra.cfg, .cfg Backup Registrar Port (in Web UI) Description The backup registrar's (typically the backup SIP proxy) port number.
Configuration Parameters Operational, Basic, and Advanced Parameters SIP Basic, Per-Line Settings SIP Per-Line Authentication Settings Parameter – sip lineN screen name Screen Name (in Web UI) Aastra Web UI Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Advanced Settings->Global SIP (9112i) aastra.cfg, .cfg Description Used to display text on the screen of the phone. You may want to set this parameter to display the phone user's name.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip lineN display name Caller ID (in Web UI) Aastra Web UI Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Advanced Settings->Global SIP (9112i) aastra.cfg, .cfg Description Used in the display name field of the From SIP header field. Some IP PBX systems use this as the caller’s ID and some may overwrite this with the string that is set at the PBX system.
Configuration Parameters Operational, Basic, and Advanced Parameters Password (in Web UI) Description Aastra Web UI Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Advanced Settings->Global SIP (9112i) aastra.cfg, .cfg Appendix A Parameter – sip lineN password The password that will be used to register at the registrar. Note: For the 9112i, this parameter is both a global and per-line setting.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip lineN bla number BLA Number (in Web UI) Description Aastra Web UI Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Advanced Settings->Global SIP (9112i) aastra.cfg, .cfg Allows you to assign a phone number that is shared on specific lines on the IP phone.
Configuration Parameters Operational, Basic, and Advanced Parameters Line Mode (in Web UI) Aastra Web UI Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Advanced Settings->Global SIP (9112i) aastra.cfg, .cfg Description Allows you to configure the mode of the line.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A SIP Per-Line Network Settings. Parameter – sip lineN proxy ip Proxy Server (in Web UI) Aastra Web UI Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Advanced Settings->Global SIP (9112i) aastra.cfg, .cfg Description The IP address of the SIP proxy server for which the IP phone uses to send all SIP requests.
Configuration Parameters Operational, Basic, and Advanced Parameters Backup Proxy Server (in Web UI) Aastra Web UI Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Advanced Settings->Global SIP (9112i) aastra.cfg, .cfg Description The IP address of the backup SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable. Format IP address or fully qualified Domain Name Default Value 0.0.0.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip lineN outbound proxy port Outbound Proxy Port (in Web UI) Aastra Web UI Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Advanced Settings->Global SIP (9112i) aastra.cfg, .cfg Description The proxy port on the proxy server to which the IP phone sends all SIP messages.
Configuration Parameters Operational, Basic, and Advanced Parameters Registrar Port (in Web UI) Aastra Web UI Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 (480i/480i CT/9133i) Advanced Settings->Global SIP (9112i) aastra.cfg, .
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip linex backup registrar port Aastra Web UI Configuration Files Advanced Settings->LineN-> Basic SIP Network Settings aastra.cfg, .cfg Backup Registrar Port (in Web UI) Description The backup registrar's (typically the backup SIP proxy) port number.
Configuration Parameters Operational, Basic, and Advanced Parameters Advanced SIP Settings Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .cfg Explicit MWI Subscription (in Web UI) Description If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip session timer Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .cfg Session Timer (in Web UI) Description The time, in seconds, that the IP phone uses to send periodic re-INVITE requests to keep a session alive. The proxy uses these re-INVITE requests to maintain the status' of the connected sessions. See RFC4028 for details.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .cfg T2 Timer (in Web UI) Description This timer is a SIP transaction layer timer defined in RFC 3261. Timer 2 represents the amount of time, in milliseconds, a non-INVITE server transaction takes to respond to a request.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip transport protocol Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .cfg Transport Protocol (in Web UI) Description The protocol that the RTP port on the IP phone uses to send out RTP packets.
Configuration Parameters Operational, Basic, and Advanced Parameters Appendix A Parameter – sip registration timeout retry timer Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .cfg Registration Timeout Retry Timer (in Web UI) Description Specifies the length of time, in seconds, that the phone waits until it re-attempts to register after a REGISTER message times out.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A RTP, Codec, DTMF Global Settings Parameter – sip rtp port IP Phone UI Aastra Web UI Configuration Files Options->SIP Settings->RTP Port Base Advanced Settings->Global SIP->RTP Settings aastra.cfg, .cfg RTP Port Base (in IP Phone UI) RTP Port (in Web UI) Description Indicates the port through which the RTP packets are sent. The RTP port is used for sending DTMF tones and for the audio stream.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Global SIP->RTP Settings aastra.cfg, .cfg Force RFC2833 Out-of-Band DTMF (in Web UI) Description Enables or disables out-of-band DTMF. Enabling this parameter forces the IP phone to use out-of-band DTMF according to RFC2833.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip dtmf method Aastra Web UI Configuration Files Advanced Settings->Global SIP->RTP Settings aastra.cfg, .cfg DTMF Method (in Web UI) Description Sets the Dual-tone multifrequency (DTMF) method to use on the IP phone.
Configuration Parameters Operational, Basic, and Advanced Parameters Silence Suppression Settings Aastra Web UI Configuration Files Advanced Settings->Global SIP->RTP Settings aastra.cfg, .cfg Silence Suppression (in Web UI) Description Silence suppression is enabled by default on the IP phones. The phone negotiates whether or not to use silence suppression. Disabling this feature forces the phone to ignore any negotiated value.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Voicemail Settings Parameter – sip lineN vmail Note: The value of "N" is 1 - 9 for 480i, 480i CT, and 9133i. The value of "N" is 1 for 9112i. Configuration Files Description Use this parameter in the .cfg file to configure the phone to dial a specific number to access an existing voicemail account on a Service Provider’s server. The user then follows the voicemail instructions for listening to voicemails.
Configuration Parameters Operational, Basic, and Advanced Parameters Directory Settings Aastra Web UI Configuration Files Operation->Directory aastra.cfg, .cfg Directory List (in Web UI) Description The name of a directory list that you can download from the configuration server. Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example directory 1: companylist.csv Parameter – directory 2 Aastra Web UI Configuration Files Operation->Directory aastra.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Callers List Settings Parameter – callers list disabled Configuration Files aastra.cfg, .cfg Description Enables or disables the Callers List. If this parame.ter is set to 0, the Callers List can be accessed by all users. If this parameter is set to 1, the IP phone does not save any caller information to the Caller List.
Configuration Parameters Operational, Basic, and Advanced Parameters Missed Calls Indicator Settings Configuration Files Description Enables or disables the Missed Calls Indicator. If the "missed calls indicator disabled" parame.ter is set to 0, the indicator increments as unanswered calls come into the IP phone. If the "missed calls indicator disabled" parameter is set to 1, the indicator is disabled and will NOT increment as unanswered calls come into the IP phone.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A XML Settings Parameter – xml application URI Aastra Web UI Configuration Files Operation->Softkeys and XML->Services aastra.cfg, .cfg XML Application URI (in Web UI) Description This is the XML application you are loading into the IP phone configuration. Format HTTP server path or fully qualified Domain Name Default Value Not Applicable Range Not Applicable Example xml application URI: http://172.16.96.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Configuration Server aastra.cfg, .cfg Appendix A Parameter – xml application post list XML Push Server List (in Web UI) Description The HTTP server that is pushing XML applications to the IP phone. Format IP address in dotted decimal format and/or Domain name address Default Value Not Applicable Range Not Applicable Example xml application post list: 10.50.10.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – xml status scroll delay Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, .cfg Status Scroll Delay (seconds) (in Web UI) Description Specifies the length of time, in seconds, that each XML status message displays on the phone. Note: Changes to this parameter are applied immediately.
Configuration Parameters Operational, Basic, and Advanced Parameters Action URI Settings Aastra Web UI Configuration Files Advanced Settings->Action URI aastra.cfg, .cfg Startup (in Web UI) Description Specifies the URI for which the phone executes a GET on when a startup event occurs. Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri startup: http://10.50.10.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – action uri incoming Aastra Web UI Configuration Files Advanced Settings->Action URI aastra.cfg, .cfg Incoming Call (in Web UI) Description Specifies the URI for which the phone executes a GET on when an incoming call event occurs.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Appendix A Parameter – action uri offhook Advanced Settings->Action URI aastra.cfg, .cfg Offhook (in Web UI) Description Specifies the URI for which the phone executes a GET on when an offhook event occurs. Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri offhook: http://10.50.10.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Ring Tone and Tone Set Global Settings Parameter – ring tone Global Ring Tone (in Web UI) Aastra Web UI: IP Phone UI Configuration Files Basic Settings->Preferences->Ring Tones Options->Tones->Set Ring Tone aastra.cfg, .cfg Description Globally sets the type of ring tone on the IP phone. Ring tone can be set to one of six distinct rings.
Configuration Parameters Operational, Basic, and Advanced Parameters Ring Tone Per-Line Settings Aastra Web UI: Configuration Files Basic Settings->Preferences->Ring Tones aastra.cfg, .cfg Line N (in Web UI) Description Sets the type of ring tone on the IP phone on a per-line basis. Ring tone can be set to one of six distinct rings.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Stuttered Dial Tone Setting Parameter – stutter disabled Aastra Web UI: Configuration Files Basic Settings->Preferences->General aastra.cfg, .cfg Stuttered Dial Tone (in Web UI) Description Enable or disables the playing of a stuttered dial tone when there is a message waiting on the IP phone.
Configuration Parameters Operational, Basic, and Advanced Parameters Priority Alert Settings Aastra Web UI: Configuration Files Appendix A Parameter – prioity alerting enabled Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg Enable Priority Alerting (in Web UI) Description Enables and disables distinctive ringing on the IP phone for incoming calls and call-waiting calls.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – alert community 1 community-1 (in Web UI) Aastra Web UI: Configuration Files Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg Description When an "alert community-1” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI: Configuration Files Appendix A Parameter – alert community 3 Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg community-3 (in Web UI) Description When an "alert community-3” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – alert external alert external (in Web UI) Aastra Web UI: Configuration Files Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg Description When an "alert external" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Configuration Parameters Operational, Basic, and Advanced Parameters alert group (in Web UI) Aastra Web UI: Configuration Files Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg Description When an "alert group" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – alert priority alert priority (in Web UI) Aastra Web UI: Configuration Files Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg Description When an "alert priority" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Configuration Parameters Operational, Basic, and Advanced Parameters Suppress DTMF Playback Settings Aastra Web UI Configuration Files Basic Settings->Preferences aastra.cfg, .cfg Suppress DTMF Playback (in Web UI) Description Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Intercom and Auto-Answer Settings Outgoing Intercom Settings (480i/480i CT only) Parameter – sip intercom type Aastra Web UI Configuration Files Basic Settings->Preferences-> Outgoing Intercom Settings aastra.cfg, .cfg Type (in Web UI) Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Basic Settings->Preferences-> Outgoing Intercom Settings aastra.cfg, .cfg Prefix Code (in Web UI) Description The prefix to add to the phone number for server-side outgoing Intercom calls. This parameter is required for all server-side Intercom calls. Note: The example below shows *96 for the prefix code which is used for Sylantro servers.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Incoming Intercom Settings Parameter – sip intercom mute mic Aastra Web UI Configuration Files Basic Settings->Preferences-> Incoming Intercom Settings aastra.cfg, .cfg Microphone Mute (in Web UI) Description Enables or disables the microphone on the IP phone for Intercom calls made by the originating caller.
Configuration Parameters Operational, Basic, and Advanced Parameters Audio Transmit and Receive Gain Adjustment Settings Configuration Files Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the headset microphone to t he far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – handset tx gain Configuration Files Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the handset microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Configuration Parameters Operational, Basic, and Advanced Parameters Configuration Files aastra.cfg, .cfg Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment. This parameter allows you to adjust the Tx gain settings to best suit your comfort level and deployment environment.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Directed Call Pickup (BLF Call Interception) Settings Parameter – directed call pickup Aastra Web UI Configuration Files Basic Settings->Preferences ->Directed Call Pickup Settings aastra.cfg, .cfg Directed Call Pickup (in Web UI) Description Enables or disables the use of "directed call pickup" feature.
Configuration Parameters Operational, Basic, and Advanced Parameters BLF Subscription Period Settings Aastra Web UI Configuration Files Advanced Settings->Global SIP ->Advanced SIP Settings aastra.cfg, .cfg BLF Subscription Period (in Web UI) Description Specifies the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone.
IP Phone Administrator Guide Hard Key Parameters Appendix A Hard Key Parameters This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – redial disabled Configuration Files aastra.cfg, .cfg Description Enables or disables the Redial key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user.
Configuration Parameters Hard Key Parameters Configuration Files aastra.cfg, .cfg Description Enables or disables the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Xfer key is ignored.
Appendix A IP Phone Administrator Guide Hard Key Parameters Parameter – map conf key to Aastra Web UI Configuration Files Basic Settings->Preferences->Key Mapping aastra.cfg, .cfg Map Conf Key To (in Web UI) Description Sets the Conf key as a speedial key if a value is entered for this parameter. If you leave this parameter blank, the Conf key returns to its original functionality.
Configuration Parameters Softkey/Programmable Key Parameters Softkey/Programmable Key Parameters IP Phone Model Softkeys Available Programmable Keys Available Feature Keys Available Available Lines 480i 20 - - 9 480i CT 20 - - 9 480i CT Handset - - 15 9 9112i - 2 - 1 9133i - 7 - 9 Note: When entering definitions for softkeys, the “#” sign must be enclosed in quotes. 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Softkey/Programmable Key Parameters Appendix A Softkey Settings for 480i and 480i CT The value of "N" for the following parameters is dependent on the number of softkeys available on the 480i/480i CT models. See the table above for applicable values. Parameter – softkeyN type Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Type (in Web UI) Description The type of softkey to configure.
Configuration Parameters Softkey/Programmable Key Parameters none Range line speeddial dnd blf list ("BLF\List" in the Aastra Web UI) xml flash park pickup empty lcr Example softkey1 type: line softkey2 type: speeddial softkey3 type: lcr softkey 4 type: xml 41-001129-00 Rev 09, Release 1.4.
Appendix A IP Phone Administrator Guide Softkey/Programmable Key Parameters Parameter – softkeyN label Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Label (in Web UI) Description The text label that displays on the IP phone for the softkey. The “softkeyN label” parameter can be set for the following softkey types only: • speeddial • BLF • XML • Flash • spre • Park • Pickup Notes: 1.
Configuration Parameters Softkey/Programmable Key Parameters Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Value (In WEb UI) Description This is the value you assign to the softkey. The “softkeyN value” parameter can be set for the following softkey types only: • speeddial • BLF • spre • Park • Pickup • XML Notes: 1. For speedial - Value is the phone number or extension to enter for the softkey. 2. For blf - Value is the extension you want to monitor. 3.
Appendix A IP Phone Administrator Guide Softkey/Programmable Key Parameters Parameter – softkeyN line Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Line (in Web UI) Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Configuration Parameters Softkey/Programmable Key Parameters Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Idle, Connected, Incoming, Outgoing (in Web UI) Description Displays the status of the phone when a softkey is pressed. You can enter multiple values (idle, connected, incoming, outgoing) for the "softkeyN state" parameter. You must associate the softkeyN state parameter with a specific softkey.
IP Phone Administrator Guide Softkey/Programmable Key Parameters Appendix A Programmable Key Settings for 9112i and 9133i The value of "N" for the following parameters is dependent on the number of programmable keys available on the 9112i/9133i models. See the table on page 93 for the applicable values. Parameter – prgkeyN type Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, .cfg Type (in Web UI) Description The type of programmable key to configure.
Configuration Parameters Softkey/Programmable Key Parameters line (9133i only) speeddial dnd ("do not disturb" in the Aastra Web UI) blf (9133i only) list (9133i only; Aastra Web UI only) xml flash park pickup lcr Example prgkey1 type: speeddial Parameter – prgkeyN value Appendix A Range Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, .cfg Value (in Web UI) Description This is the value you assign to the programmable key.
Appendix A IP Phone Administrator Guide Softkey/Programmable Key Parameters Parameter (9133i only) – prgkeyN line Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, .cfg Line (in Web UI) Description This is the line associated with the programmable key you are configuring. This parameter is for the 9133i only.
Configuration Parameters Advanced Operational Parameters Advanced Operational Parameters MAC Address/Line Number This section provides the parameters you can set to enable or disable the sending of the MAC address and line number in REGISTER messages to the call server. Parameter – sip send mac Aastra Web UI: Configuration Files Advanced Settings->Global SIP-> Advanced SIP Settings aastra.cfg, .
Parameter – sip send line Aastra Web UI: Configuration Files Advanced Settings->Global SIP-> Advanced SIP Settings aastra.cfg, .cfg Send Line Number in REGISTER Message (in Web UI) Description Adds an "Aastra-Line:" header to the SIP REGISTER messages sent from the phone to the call server, where the value is the MAC address of the phone. Format Boolean Default Value 0 (disabled) Range 0 (disabled) 1 (enabled) Example sip send line: 1 Blind Transfer Setting.
Configuration Parameters Advanced Operational Parameters Update Caller ID Setting. Configuration Files aastra.cfg, .cfg Description Enables or disables the updating of the Caller ID information during a call. Format Boolean Default Value 0 (disabled) Range 0 (disabled) 1 (enabled) Example sip update callerid: 1 Boot Sequence Recovery Mode. Parameter – force web recovery mode disabled Configuration Files aastra.cfg, .
IP Phone Administrator Guide Advanced Operational Parameters Appendix A Single Call Restriction Parameter – two call support Aastra Web UI Configuration Files Advanced Settings->Global SIP->RTP Settings aastra.cfg, .cfg Two Call Support (in Web UI) Description Enables or disables the single media path restriction between the 480i CT base unit and the handset. When this feature is enabled (set to 1), you can make separate active calls from the 480i CT base unit and from the cordless handset.
Configuration Parameters Troubleshooting Parameters Troubleshooting Parameters Parameter – log ip Aastra Web UI Configuration Files Description Specifies the IP address for which to save log files for troubleshooting purposes. Format IP address Default Value 0.0.0.0 Range Not Applicable Example log ip: 192.168.3.2 Parameter – log port Aastra Web UI Configuration Files Description Specifies the IP port to use to save log files for troubleshooting purposes.
Appendix A IP Phone Administrator Guide Troubleshooting Parameters Parameter – log level Aastra Web UI Configuration Files Advanced Settings->Troubleshooting aastra.cfg, .cfg Log Level (in Web UI) Description Specifies the severity level of the logs to be reported to a log file. When this parameter is set to a specific value, only the logs with characteristics of this value and higher are reported to the log file.
Configuration Parameters Troubleshooting Parameters Appendix A 41-001129-00 Rev 09, Release 1.4.
Appendix A IP Phone Administrator Guide Troubleshooting Parameters A-110 Time Zone Name Time Zone Code AD-Andorra AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba CET AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Rec
Configuration Parameters Troubleshooting Parameters Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo CET CET AST AST EE-Tallinn ES-Madrid ES-Canary EET CET WET FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-P
Appendix A IP Phone Administrator Guide Troubleshooting Parameters A-112 Time Zone Name Time Zone Code HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest HKS CST CET EST CET IE-Dublin IS-Reykjavik IT-Rome GMT GMT CET JM-Jamaica JP-Tokyo EST JST KY-Cayman EST LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga AST CET EET CET EET MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-He
Configuration Parameters Troubleshooting Parameters Time Zone Code PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion EST PES CET AST WET WET AZO PYS RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr EET EET MSK SAM YEK OMS NOV KRA IRK YAK VLA SAK MAG PET ANA SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Para
Appendix A IP Phone Administrator Guide Troubleshooting Parameters A-114 Time Zone Name Time Zone Code VA-Vatican CET YU-Belgrade CET 41-001129-00 Rev 09, Release 1.4.
About this appendix Introduction This appendix describes how to setup the TFTP protocol configuration server in your network. Topics This appendix covers the following topics: Topic Page Configuration Server Protocol Setup page B-2 TFTP Server Set-up 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Configuration Server Protocol Setup Appendix B Configuration Server Protocol Setup TFTP Server Set-up There are a number of TFTP servers available. PumpKIN is one of such TFTP servers. Use the keywords “pumpkin TFTP server” on Google and you should get the web site where you can download the software from. Installing PumpKIN is straightforward.
Configuration Server Setup Configuration Server Protocol Setup 41-001129-00 Rev 09, Release 1.4.1 Appendix B If you want to prevent users from writing files to the directory select the “Deny all requests” in the “Write Request Behavior” category. Click the OK button after you have entered all the required information. All the firmware files should be in the file system root directory. Currently we do not support downloads from files present in sub-directories.
About this appendix Introduction This appendix describes how to setup a user’s phone with an extension to make and receive calls using the Asterisk as the PBX. Topics This appendix covers the following topics: Topic Page IP Phone at the Asterisk IP PBX page C-2 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide IP Phone at the Asterisk IP PBX Appendix C IP Phone at the Asterisk IP PBX The following configuration illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with the other configuration files that are created when Asterisk is installed. Usually, the configuration files can be found at the /etc/asterisk directory. ;This is used in the “extensions.
Configuring the IP Phone at the Asterisk IP PBX IP Phone at the Asterisk IP PBX ;able to use it. In this example' sip' is used. You can use ;need to make an entry in your extensions.conf file (which we ;will get to later) context=sip callerid="Phone 1" <1234> After this is defined in the “sip.conf” file, some information has to be entered in the “extensions.conf” file present in the same directory as the “sip.conf” file.
About this appendix Introduction This appendix provides sample configuration files for the 480i, 480i CT, 9112i, and 9133i. Topics This appendix covers the following topics: Topic Page Sample Configuration Files page D-2 480i Sample Configuration File page D-2 480i CT Sample Configuration File page D-12 9112i Sample Configuration File page D-29 9133i Sample Configuration File page D-36 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Sample Configuration Files Appendix D Sample Configuration Files This section consists of the sample configuration files necessary to configure the IP phones. The general format is similar to configuration files used by several Unix-based programs. Any text following a number sign (#) on a line is considered to be a comment, unless the # is contained within double-quotes. Currently, Boolean fields use 0 for false and 1 for true.
Sample Configuration Files Sample Configuration Files # The Aastra 480i, 480iCT, 9112i and 9133i phones will download 2 Appendix D # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the ".cfg" file. These two configuration # files can be used to configure all of the settings of the phone with # the exception of assigning a static IP address to a phone and line # settings, which should only be set in the ".cfg" file. # # The "aastra.
IP Phone Administrator Guide Sample Configuration Files # Network Settings Appendix D ## = = = = = = = = # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on you DHCP server configuration you # may still have to set the dns address. #ip: # This value is unique to each phone on a server # and should be set in the ".cfg" file if # setting this manually.
Sample Configuration Files Sample Configuration Files # NAT device between the server and the phone, then you must set the #sip nortel nat support: 1 # 1 = enabled #sip nortel nat timer: 60 # seconds between keep alive messages Appendix D # following two parameters for the phone to function correctly. # Option 2: # # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.
IP Phone Administrator Guide Sample Configuration Files Appendix D ## = = = = = = = = = = = = = = = # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid values are TFTP, FTP and HTTP ## TFTP server settings tftp server: 192.168.0.
Sample Configuration Files Sample Configuration Files # (1) The entered number is an exact match in the dial plan # (2) The "#" symbol has been pressed # (3) A timeout occurs Appendix D # # # The dial plan is a regular expression that supports the following # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # x : matches any digit (0...
IP Phone Administrator Guide Sample Configuration Files Appendix D #sip dial plan terminator: 1 # enable sending of the "#" symbol to # to the proxy in the dial string #------------------------------------------------------------------ # General SIP Settings #=========== #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for sip # messaging #sip use basic codecs: 1 # limit codecs to G7
Sample Configuration Files Sample Configuration Files # the name display on the phone's screen sip user name: 4256 # the phone number Appendix D sip screen name: Joe Smith sip display name: Joseph Smith # the caller name sent out when making # a call.
IP Phone Administrator Guide Sample Configuration Files sip line3 mode: 1 Appendix D sip line3 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 5551001 sip line5 mode: 0 sip line5 proxy ip: 10.50.10.102 sip line5 proxy port: 5060 sip line5 registrar ip: 10.50.10.
Sample Configuration Files Sample Configuration Files # call/line appearances and have a type, label and value associated Appendix D # with it as seen here in the default softkey settings. # SOFTKEY TYPES: "line", "speeddial", "blf", "list", "dnd" # SOFTKEY LABEL: Alpha numeric name for the softkey.
IP Phone Administrator Guide Sample Configuration Files softkey8 value: 4559 Appendix D softkey8 line: 1 # list softkey11 type: list softkey12 type: list 480i CT Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 480iCT # Notes: # # The general format used here is similar to configuration files # used by several UNIX-based programs.
Sample Configuration Files Sample Configuration Files # configuration files from the TFTP server while restarting, the Appendix D # "aastra.cfg" file and the ".cfg" file. These two configuration # files can be used to configure all of the settings of the phone with # the exception of assigning a static IP address to a phone and line # settings, which should only be set in the ".cfg" file. # # The "aastra.cfg" file configures the settings server wide, while the # ".
Appendix D IP Phone Administrator Guide Sample Configuration Files # Network Settings # ================ # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on you DHCP server configuration you # may still have to set the dns address. D-14 41-001129-00 Rev 09, Release 1.4.
Sample Configuration Files Sample Configuration Files #ip: # This value is unique to each phone on a server Appendix D # and should be set in the ".cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ==================== #time server disabled: 1 # Time server disabled.
IP Phone Administrator Guide Sample Configuration Files Appendix D #sip nortel nat timer: 60 # seconds between keep alive messages # Option 2: # # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # the proxy.
Sample Configuration Files Sample Configuration Files Appendix D # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid values are TFTP, FTP and HTTP ## TFTP server settings tftp server: 192.168.0.
IP Phone Administrator Guide Sample Configuration Files # As you dial a number on the phone, the phone will initiate a call Appendix D # when one of the following conditions are meet: # # (1) The entered number is an exact match in the dial plan # (2) The "#" symbol has been pressed # (3) A timeout occurs # # The dial plan is a regular expression that supports the following # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # x : matches any digit (0...
Sample Configuration Files Sample Configuration Files # with a 0 or 1, any 5 digit number Appendix D # beginning with a number between 2 and 8 # (inclusive) or a 12 digit number # beginning with 91 #sip dial plan terminator: 1 # enable sending of the "#" symbol to # to the proxy in the dial string #------------------------------------------------------------------- # General SIP Settings # ==================== #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables thi
IP Phone Administrator Guide Sample Configuration Files L1 to L4 on the 480i and 480iCT # L1 to L3 on the 9133i # L1 on the 9112i Appendix D # # # These can be over-ridden on a per-line basis using the per-line # settings. # # See the Admin Guide for a detailed explaination of how this works sip screen name: Joe Smith # the name display on the phone's screen sip user name: 4256 # the phone number sip display name: Joseph Smith # the caller name sent out when making # a call.
Sample Configuration Files Sample Configuration Files # ===================== Appendix D # configure line 3 as the support Broadsoft SCA line # # - the proxy and registrar settings are taken from the global settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Aastra Support sip line3 auth name: support sip line3 password: 54321 sip line3 mode: 1 sip line3 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip line5 screen
IP Phone Administrator Guide Sample Configuration Files Appendix D # ================ # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # ".cfg" file, since these are unique to each phone. # Notes: # # There are a maximum of 18 softkeys that can be configured on the # 480i or 480iCT phone. These can be set up through either of the 2 # configuration files, depending on whether this is to be server wide # ("aastra.
Sample Configuration Files Sample Configuration Files softkey1 value: *8 Appendix D softkey2 type: speeddial softkey2 label: "Call Return" softkey2 value: *69 # DND Key softkey4 type: dnd softkey4 label: DND # Line appearance softkey6 type: line softkey6 label: Test 1 softkey6 line: 5 # blf softkey8 type: blf softkey8 label: Jane Doe softkey8 value: 4559 softkey8 line: 1 # list softkey11 type: list softkey12 type: list #------------------------------------------------------------------# Cordless Handse
IP Phone Administrator Guide Sample Configuration Files # phones' handset. These parameters can be defined either int the Appendix D # aastra.cfg or the .cfg files. # # The feature keys are displayed when the user presses the F button # on the cordless phone's hand set. If any changes to the features # keys are made using these parameters the feature keys that exist on # the hand set have to be refreshed.
Sample Configuration Files Sample Configuration Files # is set to use Spanish Appendix D Feature key 0 Gr label: "Gr-Line 1" # German label for the key. Displayed when the phone's language # is set to use German Feature key 0 It label: "It-Line 1" # Italian label for the key. Displayed when the phone's language # is set to use Italian #Feature key 0 control: 1 # 1 - Make the key configurable by the user through the phone and # the phone's web client # 2 - Locks the key from user modifications.
IP Phone Administrator Guide Sample Configuration Files # 58 - Menu (Options) # 59 - Feature Key # 60 - Redial # 61 - Directory # 62 - Callers' list # 63 - Services # 86 - Icom Appendix D # #Feature key 0 base event: 1 # Indicates a corresponding action to perform on the base set when # the "Feature key N hs event" is set to any value between 7-23.
Sample Configuration Files Sample Configuration Files Feature key 0 control: 0 Appendix D Feature key 0 hs event: 7 Feature key 0 base event: 1 Feature key 1 En label: "Conf." Feature key 1 Fr label: "Fr-Conf." Feature key 1 Sp label: "Sp-Conf." Feature key 1 control: 1 Feature key 1 hs event: 8 Feature key 1 base event: 12 Feature key 2 En label: "Xfer" Feature key 2 Fr label: "Fr-Xfer." Feature key 2 Sp label: "Sp-Xfer.
IP Phone Administrator Guide Sample Configuration Files Feature key 5 Sp label: "Sp-Callers" Appendix D Feature key 5 hs event: 62 Feature key 5 control: 1 Feature key 5 base event: 13 Feature key 6 En label: "Top" Feature key 6 Fr label: "Fr-Top" Feature key 6 Sp label: "Sp-Top" Feature key 6 hs event: 17 Feature key 6 control: 1 Feature key 6 base event: 13 Feature key 7 En label: "Redial" Feature key 7 Fr label: "Fr-Redial" Feature key 7 Sp label: "Sp-Redial" Feature key 7 hs event: 60 Feature key 7
Sample Configuration Files Sample Configuration Files 9112i Sample Configuration File Appendix D # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 9112i # # # # # # # Notes: The general format used here is similar to configuration files used by several UNIX-based programs. Any text following a number sign (#) is considered to be a comment, unless the number sign is contained within double-quotes ("#") where it is considered to be a pound.
IP Phone Administrator Guide Sample Configuration Files Appendix D # DHCP Setting # ============ #dhcp: 1 # DHCP enabled. # DHCP: # 0 = false, means DHCP is disabled. # 1 = true, means DHCP is enabled.
Sample Configuration Files Sample Configuration Files server disabled: 1 # Time server disabled. server1: # Enable time server and enter at server2: # least one time server IP address or server3: # qualified domain name. Appendix D #time #time #time #time # Time Server Disabled: # 0 = false, means the time server is not disabled. # 1 = true, means the time server is disabled.
IP Phone Administrator Guide Sample Configuration Files Appendix D # Additional Network Settings #============================ #sip rtp port: 3000 # Eg. RTP packets are sent to port 3000. #------------------------------------------------------------------- # Configuration Server Settings # ============================= # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from.
Sample Configuration Files Sample Configuration Files Dial Plan Settings ================== Appendix D # # # # # # # # # # # # # # # # # # # # # # # # # # # # Notes: As you dial a number on the phone, the phone will initiate a call when one of the following conditions are meet: (1) The entered number is an exact match in the dial plan (2) The "#" symbol has been pressed (3) A timeout occurs The dial plan is a regular expression that supports the following syntax: 0,1,2,3,4,5,6,7,8,9,*,# : matches the k
Appendix D IP Phone Administrator Guide Sample Configuration Files #sip dial plan terminator: 1 # enable sending of the "#" symbol to # to the proxy in the dial string #------------------------------------------------------------------- # General SIP Settings # ==================== #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for sip # messaging #sip use basic codecs: 1 #sip out-o
Sample Configuration Files Sample Configuration Files Appendix D # proxy. Set to 0 to enable SRV # lookups sip registrar ip: aastra.com # IP address or FQDN of registrar sip registrar port: 0 # as proxy port, but for the registrar sip registration period: 3600 # registration period in seconds #------------------------------------------------------------------# Programmable Key Settings # ========================= # Programmable keys can be set either server wide or unique to each phone.
IP Phone Administrator Guide Sample Configuration Files Appendix D prgkey2 type: speeddial prgkey2 value: *69 # DND Key #prgkey1 type: dnd # blf #prgkey2 type: blf #prgkey2 value: 4559 # list #prgkey1 type: list #prgkey2 type: list 9133i Sample Configuration File # Sample Configuration File #= = = = = = = = = = = = = = = = = = = = = # Date: October 26th, 2005 # Phone Model: 9133i # Notes: # # The general format used here is similar to configuration files # used by several UNIX-based programs.
Sample Configuration Files Sample Configuration Files # for the full list of supported parameters, their defaults and Appendix D # valid ranges. # # The Aastra 480i, 480iCT, 9112i and 9133i phones will download 2 # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the ".cfg" file.
IP Phone Administrator Guide Sample Configuration Files # The "aastra.cfg" file configures the settings server wide, while Appendix D # the ".cfg" file configures only the phone with the MAC # address for which the file is named (for example, # "00085d0304f4.cfg"). The settings in the "aastra.cfg" file will # be overridden by settings which also appear in the ".cfg" file. #----------------------------------------------------------------- # DHCP Setting # ============= #dhcp: 1 # DHCP enabled.
Sample Configuration Files Sample Configuration Files Appendix D #ip: # This value is unique to each phone on a server # and should be set in the ".cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ===================== #time server disabled: 1 # Time server disabled. #time server1: #time server2: #time server3: # Enable time server and enter at # least one time server IP address or # qualified domain name.
IP Phone Administrator Guide Sample Configuration Files # seconds between keep alive messages Appendix D #sip nortel nat timer: 60 D-40 41-001129-00 Rev 09, Release 1.4.
Sample Configuration Files Sample Configuration Files # Option 2: Appendix D # # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # the proxy.
Appendix D IP Phone Administrator Guide Sample Configuration Files D-42 41-001129-00 Rev 09, Release 1.4.
Sample Configuration Files Sample Configuration Files ## TFTP server settings Appendix D tftp server: 192.168.0.130 #alternative tftp server: #use alternative tftp server: 1 # If your DHCP server assigns # a TFTP server address which # you do not use, you can use # the alternative tftp server. ## FTP server settings #ftp server: 192.168.0.131 # can be IP or FQDN #ftp username: aastra #ftp password: 480iaastra ## HTTP server settings (for http://bogus.aastra.com/firmware/) #http server: bogus.aastra.
IP Phone Administrator Guide Sample Configuration Files Appendix D # D-44 41-001129-00 Rev 09, Release 1.4.
Sample Configuration Files Sample Configuration Files 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # x : matches any digit (0...9) # + : matches 0 or more repetitions of the # # Appendix D # : previous expression [] : matches any number inside the brackets # : can be used with a "-" to represent a # : range # () : expression grouping # | : either or # # # If the dialled number doesn't match the dial plan then the call # is rejected.
IP Phone Administrator Guide Sample Configuration Files # General SIP Settings Appendix D # ====================== #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for # sip messaging #sip use basic codecs: 1 # limit codecs to G711 and G729 #sip out-of-band dtmf: 0 # turn off support for RFC2833 (on by # default) # Global SIP User Settings # ========================== # # Notes: #
Sample Configuration Files Sample Configuration Files # account used to authenticate user sip password: 12345 # password for authentication account sip mode: 0 # line type: # 0 - generic, # 1 - BroadSoft SCA line # 2 - Nortel line Appendix D sip auth name: jsmith sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy sip proxy port: 5060 # port used for SIP messages on the # proxy. Set to 0 to enable SRV # lookups sip registrar ip: aastra.
IP Phone Administrator Guide Sample Configuration Files Appendix D sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 5551001 sip line5 mode: 0 sip line5 proxy ip: 10.50.10.102 sip line5 proxy port: 5060 sip line5 registrar ip: 10.50.10.
Sample Configuration Files Sample Configuration Files # PRGKEY TYPES: "line", "speeddial", "blf", "list", "dnd" # 0 - 9, *, "#") or a comma (,) for 500ms pause and # 'E' for On-hook can be set for the value. # If prgkey type is blf it is the extension you want # to monitor. # PRGKEY LINE: This is line associated with the prgkey. For line # prgkeys the value must be between 4 and 9 (1 - 3 # are already hardcoded as the L1, L2 and L3 hard # key line/call appearances).
About this appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server. Topics This appendix covers the following topics: Topic Page Sample BLF Softkey Settings page E-2 Asterisk BLF page E-2 BroadSoft BroadWorks BLF page E-3 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Sample BLF Softkey Settings Appendix E Sample BLF Softkey Settings Asterisk BLF The following are sample softkey and programmable key configurations to enable Asterisk BLF support on Aastra IP phones.
Sample BLF Softkey Settings Sample BLF Softkey Settings BroadSoft BroadWorks BLF 480i and 480i CT Configuration Parameters for Broadsoft BroadWorks BLF Note: One softkey must be defined of type “list” for EACH monitored user. So if there are 2 users being monitored, 2 softkeys must be defined of type list. softkey1 type: list softkey1 label: softkey1 value: softkey1 line: 1 softkey2 type: list softkey2 label: softkey2 value: softkey2 line: 1 list uri: sip:my480i-blf-list@as.broadsoft.
About this appendix Introduction This appendix provides a sample multiple proxy server configuration. Topics This appendix covers the following topics: Topic Page Multiple Proxy Server Configuration page F-2 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide Multiple Proxy Server Configuration Appendix F Multiple Proxy Server Configuration Multiple proxy servers can be configured in the aastra.cfg file or the .cfg file. In the example below, the default proxy setting is used if no specific setting is specified in the line configuration. Line2 and line3 are used for the global proxy configurations, while line1 and line4 use their own specific settings. #sip settings sip proxy ip: #.#.#.
Sample Multiple Proxy Server Configuration Multiple Proxy Server Configuration #line 2 sip line2 sip line2 sip line2 sip line2 sip line2 sip line2 auth name: password: mode: 0 user name: display name: screen name: #line 3 sip line3 sip line3 sip line3 sip line3 sip line3 sip line3 auth name: password: mode: 0 user name: display name: screen name: Appendix F Continued.....
About this appendix Introduction This appendix provides information required to create an XML application for use on the IP phones.
IP Phone Administrator Guide How to Create an XML Application Appendix G How to Create an XML Application This Appendix describes how to create an XML application for your IP phones. Sections in this appendix include: • Creating XML Objects • XML Schema File XML format The text in the Aastra XML objects must be compliant with XML recommendations and special characters must be escape encoded. The default character set for the XML API is ISO-8859-1.
Creating an XML Application How to Create an XML Application Creating Custom Softkeys The following softkey functionality is available to the developer for the purpose of reordering or preserving the default functionality of the XML screens. The "Dial" function is available to screens that allow input. The dial string for the "Dial" function is taken from the menu items URI on the Menu Screen, and from the editor field input on the Input Screen.
IP Phone Administrator Guide How to Create an XML Application Appendix G Text Menu Object (Menu Screens) The Text Menu object allows application developers to create a numerical list of menu items on the IP phones. The go-to line support, arrow indicator, and scroll key support are built into these objects, along with the "Select" and "Done" soft keys. The Text Menu object allows users to navigate the application, by linking HTTP requests to menu items.
Creating an XML Application How to Create an XML Application XML example: Appendix G Phone Services XML Screen Example: Phone Services 1.
IP Phone Administrator Guide How to Create an XML Application Appendix G Text Screen Object (Message Screens) The screen object can be used to display text. The screen word wraps appropriately and can scroll to display a message longer then four lines. Note: For all available parameters you can use for the Text Screen object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide".
Creating an XML Application How to Create an XML Application XML Screen Example: Appendix G Screen Object The screen object can be implemented similar to the Done UserInput Object (User Input Screens) The UserInput object allows application developers to be able to input text on the phone screen where applicable. (Line 1 is a title, Line 4 is an input prompt, and Line 5 is an input field). The IP phones support three parameter types: IP Addresses, Numbers (integers), and Strings.
IP Phone Administrator Guide How to Create an XML Application Appendix G XML Description: G-8 Title string, usually same as menu title Enter IP address or host name Target receiving the input parameter added to URL
Creating an XML Application How to Create an XML Application XML Example: Appendix G Proxy Server Server IP: http://10.50.10.53/script.pl proxy XML Screen Example: Proxy Server Server IP: Backspace Dot 41-001129-00 Rev 09, Release 1.4.
IP Phone Administrator Guide How to Create an XML Application Appendix G UserInput Object Implementation (Number) The following is how you would implement the UserInput object using Numbers. Softkeys: • 1=Backspace, • 5=Cancel, • 6=Done XML Example: Proxy Port Port: http://10.50.10.53/script.
Creating an XML Application How to Create an XML Application UserInput Object Implementation (String) Softkeys: • 1=Backspace, • 2=Dot, • 3=Tri-Mode key, • 4=Nextspace, • 5=Cancel, • 6=Done XML Example: SIP Settings Enter something http://10.50.10.53/script.
Appendix G IP Phone Administrator Guide How to Create an XML Application Note: In the above example, if the user entered 12345, then the URL sent back to the server is http://10.50.10.53/script.pl?passwd=12345. Directory Object (Directory List Screen) (480i only) The Directory object allows you to browse an online directory in real time. It displays an automatically numbered list of contacts.
Creating an XML Application How to Create an XML Application XML Example: Appendix G My Directory
IP Phone Administrator Guide How to Create an XML Application Appendix G Status Message Object (Idle Screen) The IP phones support an XML AastraIPPhoneStatus object for displaying status messages on a single designated line on the phone’s idle screen. The messages display when the server pushes XML information to the phone. The 480i/480i CT phones display messages on the second line in the phone window. (where “No Service” would display if there was no service.
Creating an XML Application How to Create an XML Application Examples abc12345 Server side call forwarding disabled In this example, the AastraIPPhoneStatus object sends the default behavior with the status message (i.e., the status message is added to the scroll list).
IP Phone Administrator Guide How to Create an XML Application Appendix G Beep Option You can enable or disable a BEEP option using the Status Message object (AastraIPPhoneStatus), the configuration files, or the Aastra Web UI. Note: For enabling/disabling a status message beep using the configuration files and the Aastra Web UI, see Chapter 5, the section, “Enabling/Disabling a Beep for Status Message Displays” on page 5-88.
Creating an XML Application How to Create an XML Application Execute Commands Object (for executing XML commands) • Reset - This command waits until the phone is idle and then executes a reset. • NoOp - This command has no affect on the IP phone. It is made up of a blank URI. You can use this feature when you need to press a key on the phone to access a feature, and it is not necessary to display anything.
Appendix G IP Phone Administrator Guide How to Create an XML Application The following example shows an AastraIPPhoneExecute object using the Reset command: Note: If you specify a command as a URI attribute (instead of a URL), the keyword "Command" must be prepended in the value of the URI attribute so that the phone recognizes it as a URI attribute value.
Creating an XML Application How to Create an XML Application HTTP Post The HTTP post packet must contain an "xml=" line in the message body. The string to parse is located after the equals sign in the message. HTML forms that post objects to the phone must use a field named "xml" to send their data. See the following examples (Example 1 and Example 2) for a sample HTTP post packet and php source code. Example 1: POST / HTTP/1.1 Accept: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/vnd.
IP Phone Administrator Guide How to Create an XML Application Appendix G Example 2: Below is a sample php source code which sends an XML object to an Aastra phone.
Creating an XML Application How to Create an XML Application HTTP Refresh Header • All current XML screen objects have the ability to be refreshed by adding a Refresh and URL setting to the HTTP headers. (see Refresh setting format below) • The Refresh setting is set by the XML application and it is up to the application to decide which objects it wants to refresh. Note: This HTTP refresh header feature only applies to objects that display to the screen.
IP Phone Administrator Guide How to Create an XML Application Appendix G XML Schema File After creating an XML application for your IP phone, you can validate the XML objects using the Schema file provided in this section. This helps you find any parsing errors that may exist, and verify that your XML objects conform to the Aastra API. Note: Aastra IP phonees do not contain validating XML parsers. There are many free XML validators available on the Web (i.e., http://apps.gotdotnet.
Creating an XML Application How to Create an XML Application Appendix G PAGE 494Appendix G IP Phone Administrator Guide How to Create an XML Application
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Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials.
IP Phone Administrator Guide Limited Warranty Warranty Repair Services Should the set fail during the warranty period: In North America, please call 1-800-574-1611 for further information. Outside North America, contact your sales representative for return instructions. You will be responsible for shipping charges, if any. When you return this telephone for warranty service, you must present proof of purchase. After Warranty Service Aastra Telecom offers ongoing repair and support for this product.
Index Index A C Aastra Web UI advanced settings description 8 basic settings description 7 enabling and disabling 9 operation description 7 status description 6 . call forwarding 63 configuraton method for 65 configuring 65 enabling/disabling 64 . . . . . . . . Administration Guide, for IP phone xiv . call waiting tone configuring 133 . administrator options 1 . call waiting tones 128 auto-answer about 112 .
configuration server settings 21 encryption methods for 2 overview 2 procedure for 3 . configuring network 4 . Index . cordless keys configuring 20 . . . F D factory default settings 8 DHCP 4 configuring 5 not using 3 using 3 . . firmware configuration server requirement for 5 description of 6 installation considerations 3 installation methods 3 installing 8 . . . . . dial plan configuring 110 . . . . dial plan terminator overview 109 flash key 12 . .
M P .
parameters, setting in configuration files 4 configuring 121 . Index park key 13 . . ring tones 118 configuring 121 . park/pickup about parked/pickup calls 45 configuring a static configuration 47 configuring programmable configuration using config files 50 configuring programmable configuration using Web UI 52 programmable configuration of 48 static configuration of 46 using on the IP phone 57 . . . . . . . passwords for a user 6 for an administrator 8 .
V screen name 15 . SIP settings, network outbound proxy port 16 outbound proxy server 16 proxy port 16 proxy server 16 registrar 16 registrar port 16 registration period 16 Index VLAN configuring 22 DSCP Range 24 priority mapping 24 . . . . . . . voicemail configuring 84 overview 84 using 86 . . . . . sofkeys overview 12 . . W Softkey settings 93 for 480i, 480iCT, 480i BroadSoft 94 for 9112i and 9133i 100 . . warranty 1 . . warranty exclusions 1 softkeys configuring 17 . .
SIP IP Phone Administrator Guide Models 480i, 480i CT, 9112i, 9133i © 2006 Aastra Telecom Inc. If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. 41-001129-00 Rev 09 Release 1.4.
