480i SIP IP PHONE RELEASE # 1.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2005 Aastra Telecom. www.aastra.com All Rights Reserved.
Introduction ..................................1 Handling Calls .......................... 12 Phone Features ..........................1 General Requirements ................1 Documentation............................1 Installation and Set-up ................1 Placing a Call on Hold .............. 12 Getting Started.............................2 When You First Plug in Your Phone .............................2 Updating Your Phone..................2 Start up Screens .........................
Introduction Introduction About this Guide This 480i IP telephone provides communications over an IP Network using the SIP IP telephony protocol. The 480i has all the features of a regular business set and more, allowing you to make and receive calls, transfer, conference and more. • 4 line/call appearance buttons with corresponding lights. This guide explains how to use the basic features of your new 480i phone. Not all features listed are available by default.
When You First Plug in Your Phone The 480i automatically begins the start up sequence as soon as it is connected. The phone goes through this process the Þrst time you plug in your phone and every time you restart your phone. The Þrst screen the phone displays is the Aastra splash screen.
Getting Started Restarting Your Phone You may want to restart your phone to check for updates for your phone on the server. You may also need to restart your phone if you have been asked to do so by your network or system administrator, or if you are having problems with your phone. Note: Your phone will be temporarily out of service during the restart and downloading process. Important! Do not unplug or remove power to the phone while it is checking or installing Þrmware. To restart your phone: 1.
Setting Your Options Pressing the £button gives you a list of conÞguration options. You can also change these options in your phone through the Aastra 480i Web Client. Refer to the Aastra 480i Installation Guide for information on less advanced conÞguration options. Note: Some options should only be set up or changed by a network or system administrator. Please contact your system or network administrator before adjusting any administrator level options.
Using the 480i Phone Using the 480i Phone Hard keys There are hard keys on your phone, such as Hold, Redial, Xfer, Icom and Conf that are conÞgured for these call-handling features. These keys are static and cannot be reprogrammed or changed. They are located in two different areas on the phone. Hold Redial Goodbye Options 1 2 ABC 3 DEF Icom Xfer Services Conf L1 L2 L3 L4 Note: The intercom feature is currently not available in this version of the 480i IP phone.
Your 480i has 6 softkey access buttons, 3 on either side of the phone’s display. The softkey menus will change depending on the phone’s state, displaying relevant softkeys only. Idle State The Idle State menu appears when your phone is not in use. Your system administrator can set these softkeys up through the conÞguration Þles for your phone. For more information on how to conÞgure these softkeys, system administrators should refer to the administration guide for these phones.
Using the 480i Phone Softkeys as Line/Call Appearances Your system administrator may have customized the softkeys on your 480i phone to function as line/call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone. For details on the line/call appearance hard keys and lights, please refer to section “Multiple Line and Call Appearances” of this manual.
In active states, such as: ringing, conference, connected, etc., all softkeys will disappear except softkeys that have been set up as line/call appearances and any context dependent softkeys required for the active state, such as the Drop softkey in the connected state. Typically, context dependent softkeys will appear in the top left position and all line/call appearance softkeys will appear in the remaining positions.
Making Calls Making Calls Depending upon how you have set the Live DialPad option in your phone, your phone will either dial the digits as soon as they are pressed or collect the digits on the screen before dialing. See the section “Customizing your phone” in the Aastra 480i Installation Guide for more information on how to conÞgure the Live DialPad option.
The handsfree feature allows you to speak to someone without using the handset or headset. Your phone must be in either the speaker or speaker/headset audio mode. For more information on how to set this audio option in your phone, see the section “Customizing Your Phone” in the Aastra 480i Installation Guide. • To dial using handsfree, Þrst press d and enter a number at the dial tone. • To answer a call on the 480i phone using handsfree, press d or the line/call appearance button.
Making Calls Redial Receiving Calls Press the ∑button to automatically dial the most recently dialled number you were connected to that was dialled from the phone. When a call is ringing at your extension, you will see the Inbound Call screen. The line/call appearance light will ßash quickly for the incoming call. Mute Press the a button to mute handset, headset or handsfree. The speaker light will ßash slowly and the text “Mute” will appear on the screen.
Automatic Hold When you are connected to a call, you can use the hard keys on the phone to transfer, conference or place a call on hold. When juggling multiple calls, you do not have to press the hold button to go from one call to the next. The phone will automatically put your current call on hold when you press a new line/call appearance button. Placing a Call on Hold When you place a call on hold, only your phone can retrieve the call. To place a call on hold: 1.
Handling Calls Tue Jan 01 10:10am L2 Dial > 1203 Juan Perez Dial 4. If you do not wish to transfer the call, place the handset back on hook or press the k button. To go back to the original call, press the line/call appearance button for the held call. 5. To complete the transfer, you can press the } button again. Conferencing Calls The 480i phone supports up to three parties (including yourself) in a conference call. This is also known as a 3 Way call. To create a conference call: 1.
If you are juggling multiple calls, you can scroll through call information by pressing the 3 and 4 navigation keys. If you wish to connect to an incoming call or re-connect to a call you placed on hold, press the line/call appearance button for the call or press the Pickup softkey.
Troubleshooting Troubleshooting Why doesn’t my phone ring? Why is my display blank? Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer volume setting, press the volume button when the phone is on-hook and idle. For more information, refer to the “Adjusting Volume section” in the Aastra 480i Installation Guide provided with your phone. Ensure that power is being provided to your phone.
Troubleshooting How do I find the IP address of my phone? Instructions on where to Þnd the IP address of your phone can be found in this guide in the “Customizations on Your Phone” section under “Getting Started”. How do I change my User Password for the Aastra 480i Web Client? From the Aastra 480i Web Client, click on “Password” in the “User” section in the side menu bar. A new window will pop up. Enter your current user name and password into the user name and password Þelds.
Limited Warranty Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials.
If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.
