User`s guide

Supplementary features
32 eud-1281/1.2 – R2.0 – 02.2012
Dialling with a configurable key
You want to call someone whose phone number is stored under a configurable key.
You can dial the person by pressing the corresponding key.
To find out how to configure a configurable key, refer to the chapter "Configuring
keys", page 89.
Requesting a callback
You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support
this function.
If the called party is busy, you can activate an automatic callback. In this case, your
phone will start ringing as soon as the party you are trying to reach goes on-hook.
When you pick up the handset, the person you want to call is dialled directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
<once short>
Activate the key's first allocated phone number:
Press the key once.
➔The key's first allocated phone number is displayed.
<twice short>
Activate the key's second allocated phone number:
Press the key twice in quick succession.
➔The key's second allocated phone number is displayed.
Pick up the handset.
➔The phone number is dialled.
You called someone and hear the busy tone or the ring-back tone.
Callback
To activate a callback request:
Press the Callback Foxkey.
➔You hear the acknowledgement tone.
Put the handset on-hook.
➔The display shows Call expected.
Close
Back to the idle state:
Press the Close Foxkey.
➔Callback remains activated.
Note:
The callback is stored in Menu > Activated features as long as it was not
answered or cancelled by the system.