User`s guide
Supplementary features
48 eud-1281/1.2 – R2.0 – 02.2012
Absence information
You wish to give your caller detailed information about your absence.
If you have configured call forwarding to voicemail in your presence profile, you can
choose whether the currently active greeting, the global greeting, one of your per-
sonal greetings or an absence information should be played back to the caller
[a]
.
So-called absence information is available for each presence profile (Absent, Meeting,
Busy, Not available).
Absence information consists of a language-dependent, predefined audio text.
Optionally, the date and time are also given. Thereafter, the caller has the possibility to
leave a message, if this is configured for the global greeting.
Example: "The person you have called is not available until 31st January, at 14:00.
Please leave a message after the tone".
Available configuration possibilities:
• Description: Type in the text you want to be visible to other users as detailed infor-
mation on your presence status (e.g."At a meeting until 16:00").
• Date/time: choose whether the absence information should be given without
date/time or with date/time.
• Personal call routing: Specify the phones on which a call is to be signalled (see chap-
ter "Activating personal call routing", page 62).
– Keep settings as is: Calls are routed according to your settings.
– Call routing-ID <1...5>: your personal call routing number.
• Call forwarding: Specify where you want a call to be forwarded to (see Chapter
"Forwarding calls (Call forwarding)", page 44).
– Keep settings as is: Calls are routed according to your settings.
– No forwarding: any configured call forwarding operation is deleted.
– User: a call is channelled to the defined forwarding destination.
– Voicemail: a call is forwarded to voicemail. The greeting to be played back can be
configured with Voice mail greeting.
• Voice Mail greeting
– Keep settings as is: your currently defined greeting is used.
– Absence information: your caller is given an absence information (as well as date
and time, if this has been configured as such in the presence profile).
– Standard greeting: the global greeting is played back to your caller.
– Personal greeting (if your personal greeting has been renamed, this name is dis-
played in the options): one of the personal greetings is played back to your
caller.