53i IP Phone Installation Guide 41-001157-00 Rev 02
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Table of Contents Software License Agreement.................................................................... iii Introduction .................................................................................................1 Phone Features ..................................................................... 1 Requirements ........................................................................ 1 About This Guide ................................................................... 2 Phone Parts .........
Table of Contents Table of Contents Troubleshooting Solutions ......................................................................28 Limited Warranty .......................................................................................
Introduction Congratulations on your purchase of the Model 53i IP Phone! The 53i communicates over an IP Network, allowing you to receive and place calls in the same manner as a regular business telephone. The 53i is capable of supporting the SIP protocol.
Introduction About This Guide This manual describes how to physically set up your new 53i. Not all features listed are available by default and some may depend on your phone system or service provider. Contact your system administrator if you have any questions on what features and services are available to you on your system. This guide complements the SIP IP Phone Aastra 53i, 55i, 57i, 57i CT Administrator Guide and the Aastra Model 53i User Guide.
Phone Parts When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone.
Key Panel Key Panel 6 keys with LEDs (4 are programmable High quality speakerphone HAC handset Goodbye key Options key Hold key Redial Key Volume control Navigational keys 3-line LCD screen Message waiting lamp Keypad Speakerphone/headset toggle key Mute key 3 call appearance lines 4 Model 53i IP Phone Installation Guide
Key Description* Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options. Hold key - Places an active call on hold.
Key Description* Keys Key Description Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances. While in the Options List, these keys allow you to exit or enter the current option.
Installation and Setup The 53i can be setup to share a network connection with another network device. Power can be provided by the supplied power adapter or by an 802.3af compliant network power source or with a PoE inline power injector (optional accessory). If your System Administrator has already setup your phone, please refer to the 53i User Guide for call handling information or contact your System Administrator.
Installation and Setup Shared Network Connection To connect a network device (such as a computer) to the phone, connect an Ethernet Cable into the network port on the top of the phone marked with PC. Plug the other end of the Ethernet cable into the network jack on the network device you are sharing the network connection with.
Ethernet Cable To Network Network Jack (if Inline power provided, do not install the power adapter) install the power adapter or the PoE inline power supply (optional accessory). Note: You should connect the power supply to a surge protector or power bar. All Ethernet cables used must be minimum category 5/5e straight-through cables, such as the cable provided with your phone. Connecting a Handset or Headset Handset Turn the phone over and locate the handset jack marked j.
Installation and Setup PoE Power injector (if Inline power or the power adapter are not provided) Ethernet Cables To PoE Network Jack Power Outlet To Phone To Network Jack To Headset To Handset Headset (Optional) Turn the phone over and locate the headset jack marked f. Insert the headset cord into the jack until it clicks into place. Then route the headset cord through the groove as shown in the above illustration.
Desk or Wall Installation Install on the Desk The desk installation for the 53i IP phone consists of two legs that attach to the back of the phone near the top corners. A total of four different viewing angles allows users to personalize their phone viewing preference. Attach each leg by inserting the tabs on the leg into the slots on the bottom of the phone.
Installation and Setup Install on the Wall The 53i IP phone has two pre-drilled wall mounting holes on the back of the phone. Using the provided wall mount drilling template, locate and mark the position for the mounting screws on the wall. Depending on the wall type, you may need to use wall anchors. Both the screws and wall anchors are included with your phone. Place the wall mount holes on the phone over the screw heads on the wall and pull down to lock the phone in.
plastic lens into the slots at the top of the programmable key panel.
Customizing your phone Customizing your phone There is a list of configuration options, accessed by pressing the button on the phone. You can access some of these options via the Aastra Web UI also. The following table indicates the options and the method you can use to access these options on your phone.
6. Press the Cancel softkey, the button, or the N button at any time to exit without saving changes. Accessing Your Options via the Aastra Web UI You can use the following procedure to access the phone options using the Aastra Web UI. Aastra Web UI 1. Open your web browser, enter the phone’s IP address or host name into the address field and press . The following logon screen displays.
Customizing your phone blank.. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. The side menu options that display in the Network Status window are dependant on whether you log in as an Administrator or User. A longer list of options display in the side menu for an Administrator. Reference For more information about using the side menu options in the Aastra Web UI, see the Aastra Model 53i IP Phone User Guide or the Aastra 53i, 55i, 57i, 57i CT IP Phone Adminsitrator Guide.
IP Phone Features Language Select a language that you would like your phone to use for displaying prompts and menus. Note: Supported languages may vary depending on configuration. Contact your Network Administrator for list of available languages. Time and Date Use these options to set the local time on the phone. Depending upon the configuration, time set here may be overwritten by the time on your phone system. If you are having problems with this, contact your Network Administrator.
IP Phone Features Ring Tone/Tone Set Use these options to set the preference of ring tone and call progress tones for your phone. • Ring Tone Press the Change softkey to select one of the five ring tones or silent. Use the volume bar to increase or decrease the ringer volume level.
Set Audio The 53i allows you to use a handset, a headset, or handsfree to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls. There are four audio mode options to choose from: Audio Mode Option Description This is the default setting. Calls can be made or received using the handset or handsfree speakerphone. In handset audio mode, pressing the button on the phone switches to handsfree speakerphone.
IP Phone Features Phone Status This option allows you to: • View your network status including your phone’s IP and MAC address • View your firmware version • Restart your phone There is also a system administrator level-only option to reset the phone to factory default settings. See your system administrator for details. User Password Use this option to change your user password. Valid values for entering a password are 0 to 4294967295 (integers only; symbols and alpha characters are not allowed).
Other Phone Features Adjusting the Volume Pressing the volume button speaker, and ringer volume. adjusts the receiver, headset, • To adjust the ringer volume, leave the handset in the cradle and press the volume button while there is no active call. There are 10 settings for the ringer including Off — the display will temporarily indicate the current ringer volume setting. • To adjust the handset volume, lift the handset and press the volume button while the handset is off hook.
Other Phone Features Programmable keys There are 6 hard keys on the 53i phone, located at the top, left of the front panel display. Keys 1 and 2 (SAVE and DELTE keys) are hardcoded and cannot be changed. Keys 3, 4, 5, and 6 are programmable keys. The following are the default functions for the programmable keys on the 53i IP phone. Key 1 Default Function SAVE (hardcoded) Description Allows you to save numbers and/or names to the Directory.
2. Enter a phone number or extension to assign to that speeddial key. The following example illustrates the screen display: Speeddial Enter number> 3456 After entering the number, the prompt, "Use Save to end" displays on the screen. 3456 Use Save to end 3. Press (Key 1) to save the number as a speeddial key. By default, the phone automatically assigns the speeddial key to line 1 if available. You can use the and to change the speeddial information to a different line if required.
Other Phone Features The 53i accepts headsets through the modular jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset. A non-amplified headset is required. Customers should read and observe all safety recommendations contained in headset operating guides when using any headset. Note: For best headset performance, Aastra recommends non-amplified headset equipped with modular connector. Making and Receiving Calls using a Headset 1.
Model 536 Expansion Modules (536M) The 53i IP Phone offers an optional Expansion Module that attaches to the right side of the phone to provide additional softkeys. • • • • Busy Lamp Fields (BLFs) (maximum of 50) Speedial Shared Call Appearance Phone Lock Note: For more information about configuring the expansion module softkeys with these functions, see the Aastra 53i SIP IP Phone User Guide. Each key provides an LED for indicating call status.
Model 536 Expansion Modules (536M) On the 536M, there are 18 softkeys in each column (totaling 36 keys) on the keypad. 536M The module connects to the right side of the 53i IP phone via an RJ-45 connector. Connecting the Expansion Modules to Your Phone Use the following procedure to connect the 536M to your 53i IP phone. 1. Turn your phone over to show the bottom of the phone. 2. Turn the expanstion module over to show the bottom of the module. 3.
4. Connect the other end of the RJ-45 cable to the RJ-45 port on the back of the expansion module as indicated in the illustration above. 5. Turn over both units to sit face up on the desk with the expansion module sitting flush against the right side of the phone. Note: Install additional modules as applicable using additional RJ-45 cables. You must attach any additional module to the right side of an existing module (piggy-backed) as shown in the following illustration.
Troubleshooting Solutions Troubleshooting Solutions Why is the light not coming on with a new Voice Mail Message? Your phone system or service provider must provide “Visual” Message Waiting service for this function to work. Check with your system administrator for more information. Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset. See the section "Connecting a Handset or Headset" on page 9 for information.
Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials.
Index Numerics K 536M 25 53i line settings 23 key card 12 Key Description 4 audio, setting 19 language 17 lights or LEDs MWI 21 speaker 21 status 21 locking the phone 20 A L C call forward 19 call timer 21 Connecting Direct Network 7 Handset or Headset 9 Shared Network 8 To Power 8 To the Network 8 contrast level, setting 18 Customizing your phone 14 D setting date 17 setting format 17 daylight savings 17 delete key 6, 22 dialpad, live 18 N O Optional Accessories 3 P E Ethernet Cable 8 Ethe
Index Index setting time zone 17 tone set, setting 18 U user password 20 V volume, adjusting 21 W wall installation 12 warranty, limited 31 Web UI, using 15 Index-2 Model 53i IP Phone Installation Guide
If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our Web site at www.aastra.com, or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.
