53i, 55i, 57i, 57i C CT SIP IP SI I PHONE 41-001160-00 Rev 01 Administrator Guide Release 2.
Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2007 Aastra Telecom. www.aastra.com All Rights Reserved.
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Preface About this guide ...............................................................................................................xiii Introduction ...............................................................................................................xiii Audience ...................................................................................................................xiii . . . Other Documentation ...................................................................................
HTTP/HTTPS Support .............................................................................................2-7 Contents . Using HTTPS via the Aastra Web UI .......................................................................2-9 . Accessing the Aastra Web UI ................................................................................2-10 . Status .....................................................................................................................2-12 . Operation .........
Configuring the Configuration Server Protocol .......................................................4-13 . Contents Configuration Server Protocol ......................................................................................4-13 . Advanced Network Settings .........................................................................................4-18 . Network Address Translation (NAT) ......................................................................4-18 .
Call Forwarding ......................................................................................................5-90 Contents . Callers List .............................................................................................................5-96 . Missed Calls Indicator ..........................................................................................5-101 . Directory List ........................................................................................................
Contents Chapter 8 Firmware Upgrade . About this chapter ...........................................................................................................8-1 . Upgrading the Firmware .................................................................................................8-2 . Manual Firmware Update (TFTP only) .....................................................................8-2 Manual Firmware and Configuration File Update .....................................................
Type of Service (ToS)/DSCP Settings ................................................................... A-27 Contents . Time Server Settings ............................................................................................. A-28 . Time and Date Settings ......................................................................................... A-30 . SIP Local Dial Plan Settings ................................................................................. A-37 .
Handset Feature Key Settings for the 57i CT ..................................................... A-126 Contents . Expansion Module Key Settings for 536M (53i/55i) and 560M (57i/57i CT) ........................................................................................ A-128 . Locking Softkeys and Programmable Keys ........................................................ A-131 . Advanced Operational Parameters ........................................................................... A-134 .
Contents Appendix E Sample BLF Softkey Settings . About this appendix ....................................................................................................... E-1 . Sample BLF Softkey Settings ........................................................................................ E-2 . Asterisk BLF ............................................................................................................ E-2 . BroadSoft BroadWorks BLF ...............................................
Preface Preface About this guide Introduction This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the IP phones, Models 53i, 55i, 57i, and 57i Cordless (57i CT). It also includes details on the functioning and configuration of the IP phones. Note: Features, characteristics, requirements, and configuration that are specific to a particular IP phone model are indicated where required in this guide.
IP Phone Administrator Guide About this guide Preface Other Documentation The IP phone documentation consists of: • SIP IP Phone Installation Guide – contains installation and set-up instructions, information on general features and functions, and basic options list customization. Included with the phone. • Model 53i, 55i, 57i, 57i CT SIP IP Phone Administrator Guide – explains how to set the phone up on the network, as well as advanced configuration instructions for the SIP IP phone.
Chapters and appendixes in this guide For Go to An overview of the IP Phone firmware installation information Chapter 1 IP Phone interface methods Chapter 2 Administrator option information Chapter 3 Configuring the IP Phone Chapter 4 Operational information about the IP Phones Chapter 5 Advanced operational information about the IP Phones Chapter 6 Encryption information Chapter 7 Firmware upgrade information Chapter 8 Troubleshooting solutions Chapter 9 Configuration parameters Appen
About this chapter Introduction This chapter briefly describes the IP Phone Models, and provides information about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operation.. Topics This chapter covers the following topics: Topic Page IP Phone Models page 1-2 Firmware Installation Information page 1-4 Firmware and Configuration Files page 1-7 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide IP Phone Models Overview IP Phone Models Description The IP Phone Models 53i, 55i, 57i, and 57i CT communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initiation Protocol (SIP). The 57i CT offers the base phone along with a cordless extension.
Overview IP Phone Models 536EM Expansion Module for 55i, 57i, and 57i CT 560EM Expansion Module for 57i, and 57i CT The 536EM module adds 36 additional softkeys to the IP phone models 55i, 57i, and 57i CT. The 536EM provides paper labels for each softkey. Up to 3 modules can be piggy-backed to provide up to 108 additional softkeys for the phone. The 560EM module adds 60 additional softekeys to the IP phone models 57i and 57i CT (using the 3 function keys on the bottom right of the unit).
IP Phone Administrator Guide Firmware Installation Information Overview Firmware Installation Information Description The firmware setup and installation for the IP phone can be done using any of the following: • Phone keypad menu (Phone UI) • Aastra Web-based user interface (Aastra Web UI) When the IP phone is initialized for the first time, DHCP is enabled by default.
Overview Firmware Installation Information Installation Requirements • A SIP-based IP PBX system or network installed and running with a number created for the new IP phone. • Adherence to SIP standard RFC 3261. • Access to a configuration server where you can store the firmware image and configuration files. • The IP phone must be configured for a specific type of protocol to use. TFTP is enabled by default.
IP Phone Administrator Guide Firmware Installation Information Overview Configuration Server Requirement A basic requirement for setting up the IP phone is to have a configuration server. The configuration server allows you to: • Store the firmware images that you need to download to your IP phone.
Overview Firmware and Configuration Files Firmware and Configuration Files When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version and configuration files automatically, or you may need to download it manually. Note: Automatic download is dependant on your configuration server setup. The firmware consists of a single file called: • .
IP Phone Administrator Guide Firmware and Configuration Files Overview Configuration File Precedence Aastra IP phones can accept two sources of configuration data: • The server configuration most recently downloaded/cached from the configuration server files, aastra.cfg/.cfg (or the aastra.tuz/.tuz encrypted equivalents).
Overview Firmware and Configuration Files References For information about the softkey and programmable key parameters, see Appendix A, the section, “Softkey/Programmable Key/Feature Key Parameters” on page A-108. Installing the Firmware/Configuration Files The following procedure describes how to install the firmware and configuration files. Step Action 1 If DHCP is disabled, manually enter the configuration server’s IP address.
About this chapter Introduction This chapter describes the methods you can use to configure the IP phones.. Note: Features, characteristics, requirements, and configuration that are specific to a particular IP phone model are indicated where required in this guide. Topics This chapter covers the following topics: Topic Page IP Phone UI page 2-2 Aastra Web UI page 2-7 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide IP Phone UI Configuration Interface Methods IP Phone UI The IP Phone User Interface (UI) provides an easy way to access features and functions for using and configuring the IP phone.
Configuration Interface Methods IP Phone UI IP Phone Hard Key Looks Like This: Navigation Keys Softkeys/Programmable Keys Softkeys and programmable keys vary for each phone model. See your model-specific User Guide for applicable keys.
IP Phone Administrator Guide IP Phone UI Configuration Interface Methods Options Key 2-4 The Options key allows you to access the "Options List" on the IP phone. Accessible options in this list are for both user and administrator use. An administrator must enter a password for administrator options. Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI. This is configurable using the configuration files only.
Configuration Interface Methods IP Phone UI Options Key 53i 55i Options Key 57i CT Handset 57i/57i CT 41-001160-00, Rev 01 Release 2.0 2-5 Configuration Interface Methods The following illustration indicates the location of the Options Key on each phone model.
IP Phone Administrator Guide IP Phone UI Configuration Interface Methods Using the Options Key From the 53i, 55i, or 57i/57i CT: Step Action 1 Press 2 Use the r and s to scroll through the list of options. on the phone to enter the Options List. 3 To select an option, press the Show softkey, press 4, or select the number on the keypad that corresponds to the option. 4 Use the Change softkey to change a selected option.
Configuration Interface Methods Aastra Web UI Aastra Web UI An administrator can setup and configure the IP phone using the Aastra Web UI. The Aastra Web UI supports Internet Explorer and Gecko engine-based browsers like Firefox, Mozilla or Netscape. HTTP/HTTPS Support The Aastra Web UI supports both Hypertext Transfer Protocol (HTTP) and Hypertext Transfer Protocol over Secure Socket Layer (HTTPS) client and server protocols.
IP Phone Administrator Guide Aastra Web UI Configuration Interface Methods HTTP/HTTPS Client and Server Support 2-8 The Aastra IP phones allow for HTTP request processing and associated data transfers to perform over a secure connection (HTTPS). The IP phones support the following: • Transfer of firmware images, configuration files, script files, and web page content over a secure connection. • Web browser phone configuration over a secure connection. • TLS 1.0or SSL 3.
Configuration Interface Methods Aastra Web UI Using HTTPS via the Aastra Web UI Notes: 1. The private key and certificate generate outside the phone and embed in the phone firmware for use by the HTTPS server during the SSL handshake. 2. Using the configuration files, the IP phone UI, or the Aastra Web UI, you can configure the following regarding HTTPS: - Specify HTTPS security client method to use (TLS 1.0 or SSL 3.
Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI. Step Action 1 Open your web browser and enter the phone’s IP address or host name into the address field. If the browser is using HTTP, the following redirect screen displays, followed by the “Security Alert” window. This process redirects HTTP to use HTTPS for a more secure connection. 2 Click YES to accept the certificate.
Configuration Interface Methods Aastra Web UI Action 3 At the prompt, enter your username and password and click . The Network Status window displays for the IP phone you are accessing. Note: For an administrator, the default user name is “admin” and the password is “22222”. For a user, the default user name is “user” and the password field is left blank. 4 You can logout of the Aastra Web UI at any time by clicking LOGOFF.
IP Phone Administrator Guide Aastra Web UI Configuration Interface Methods Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone. The information in the Network Status window is read-only. Operation 2-12 The Operation section provides the following options: Heading Description User Password Allows you to change user password.
Configuration Interface Methods Aastra Web UI Basic Settings Heading Description Preferences Allows you to set General specifications on the IP phone such as, local dial plan, dial plan terminator, digit timeout, park and pickup call settings, and enable/disable suppress DTMF playback, display DTMF digits, play call waiting tone, and stuttered dial tone.
Configuration Interface Methods IP Phone Administrator Guide Aastra Web UI Heading Description Firmware Update Allows you to manually perform a firmware update on the IP phone from the configuration server. Troubleshooting Allows you to perform troubleshooting tasks whereby the results can be forwarded to Aastra Technical Support for analyzing and troubleshooting Enabling/Disabling the Aastra Web UI The Aastra Web UI is enabled by default on the IP phones.
About this chapter Introduction The IP phones provide specific options on the IP Phone UI that allow an administrator to change or set features and configuration information as required. For all models, you can also use the Aastra Web UI and the configuration files to enter and change values. Note: Specific options are configurable only via the IP Phone UI, and/or Aastra Web UI, and/or configuration files.
IP Phone Administrator Guide About this chapter Administrator Options Topic 3-2 Page Configuration Server Settings page 3-23 Firmware Update Features page 3-25 41-001160-00, Rev 01 Release 2.
Administrator Options Administrator Level Options Administrator Level Options There are specific options available only to an Administrator on the IP phones. For the IP Phone UI, you can access the Administrator options via the “Options List” using a default password of "22222". Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI. This is configurable using the configuration files only.
IP Phone Administrator Guide Administrator Level Options Administrator Options Aastra Web UI Options The following are administrator options in the Aastra Web UI: • Restore to Factory Defaults • Basic Settings (Local Dial Plan, Dial PlanTerminator, Digit Timeout, Outgoing Intercom Settings, Key Mapping, Ring Tones, Priority Alert, Directed Call Pickup) • Network • Global SIP • Line Settings • Configuration Server • Firmware Update • Troubleshooting Reference For information about all other
Administrator Options Administrator Level Options Using the Configuration Files Use the following procedure to add, delete, or change parameters and their settings in the configuration files. Note: Apply this procedure wherever this Administrator Guide refers to configuring parameters using the configuration files. Configuration files Step Action 1 Using a text-based editing application, open the configuration file for the phone, for which you want to configure the directory list (either aastra.
IP Phone Administrator Guide Administrator Level Options Administrator Options Phone Status The Phone Status on the IP Phone displays the network status and firmware version of the IP phone. This option also allows you to restart the phone, and set the phone to factory defaults. You can display phone status and reset the phone using the IP phone UI or the Aastra Web UI.
Administrator Options Administrator Level Options Network Port 1 (53i) Displays the IP address on Port 1 of the phone. • Network Port 2 (53i) Displays the IP address on Port 2 of the phone. • Network Status (55i, 57i, and 57i CT) Displays the network status of the Ethernet ports at the back of the phone. You can also view the phone’s IP and MAC addresses. These fields are read-only. • Firmware Version Displays information about the firmware that is currently installed on the IP phone.
IP Phone Administrator Guide Administrator Level Options Administrator Options Phone Status via Aastra Web UI In the Aastra Web UI, the "Network Attributes", "Hardware Information", and "Firmware Information" options are read only and available for viewing by the user and administrator. Resetting the IP phone to factory defaults using the Aastra Web UI (Operation->Reset->Current Settings) is available to the administrator only.
Administrator Options Administrator Level Options There are two options for setting factory defaults using the Aastra Web UI: - Restore to Factory Defaults Remove Local Configuration Settings The "Restore to Factory Defaults" option resets the factory defaults for all of the settings in the aastra.cfg, .cfg, and local configuration. Performing this option results in losing all user-modified settings.
Basic Preferences (Aastra Web UI) An administrator can configure the following basic preferences using the Aastra Web UI: • General Preferences — Local Dial Plan A dial plan that describes the number and pattern of digits that a user dials to reach a particular telephone number. — Dial Plan Terminator A dial plan terminator or timeout.
Administrator Options Administrator Level Options • Note: Users and administrators can configure incoming Intercom calls on all phones. Only administrators can configure outgoing Intercom calls on the 55i, 57i, and 57i CT. • Key Mapping Allows you to set the Redial and/or Conf keys as speedial keys. • Ring Tones (user and admin) Allows you to set ring tones and ring tone sets.
IP Phone Administrator Guide Administrator Level Options Administrator Options Network The following paragraphs describe the network parameters you can configure on the IP phone. Network settings are in two categories: • Basic network settings • Advanced network settings Note: Specific parameters are configurable using the Aastra Web UI only and are indicated where applicable.
Administrator Options Administrator Level Options Primary DNS Primary Domain Name Service. A service that translates domain names into IP addresses. To assign static DNS addresses, disable DHCP. • Secondary DNS Secondary Domain Name Service. A service that translates domain names into IP addresses. To assign static DNS addresses, disable DHCP. Note: If a host name is configured on the IP phone, you must also set a DNS. • Ethernet Port 0 Sets the negotiation method on Ethernet Port 0.
Administrator Options IP Phone Administrator Guide Administrator Level Options • NTP Time Servers Enables or disables the time server. This parameter affects time server1, time server2, and time server3. Valid values are 0 (enable) and 1 (disable). Default is 1 (disable). • Time Server 1, 2, and 3 The primary, secondary, and tertiary time server's IP address or qualified domain name.
Administrator Options Administrator Level Options SIP Settings • Basic SIP Authentication Settings • Basic SIP Network Settings • Advanced SIP settings • RTP Settings Note: Specific parameters are configurable using the Aastra Web UI only and are indicated where applicable. If you have a proxy server or have a SIP registrar present at a different location than the PBX server, the SIP parameters may need to be changed. The SIP parameters can be set on a global or per-line basis.
Administrator Options IP Phone Administrator Guide Administrator Level Options 3-16 • Password Password used to register the IP phone with the SIP proxy. Valid values are up to 20 alphanumeric characters. Passwords are encrypted and display as asterisks when entering. Configurable on a global and per-line basis.
Administrator Options Administrator Level Options Outbound Proxy Port The proxy port on the proxy server to which the IP phone sends all SIP messages. Default is 0. Configurable on a global and per-line basis. • Registrar Server (Registrar IP in the configuration files). IP address of the SIP registrar. Up to 64 alphanumeric characters. Enables or disables the phone to be registered with the Registrar.
Administrator Options IP Phone Administrator Guide Administrator Level Options 3-18 • Explicit MWI Subscription Period The requested duration, in seconds, before the MWI subscription times out. The phone re-subscribes to MWI before the subscription period ends. • Send MAC Address in REGISTER Message Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent from the phone to the call server, where the value is the MAC address of the phone.
Administrator Options Administrator Level Options Registration Renewal Timer The length of time, in seconds, prior to expiration, that the phone renews registrations. • BLF Subscription Period Specifies the time period, in seconds, that the BLF feature becomes active again after a software/firmware upgrade or after a reboot of the IP phone. RTP Settings You can configure the following RTP settings: • RTP Port • • • • • Basic Codecs (G.711 u-Law, G.711 a-Law, G.
IP Phone Administrator Guide Administrator Level Options Administrator Options Line Settings 3-20 An administrator can configure multiple lines on the IP phone with the same SIP network configuration (global) or a different SIP network configuration (per-line). The following table provides the number of lines available for each IP phone model.
Administrator Options Administrator Level Options Softkeys/Programmable Keys IP Phone Model Softkeys Additional Softkeys with Expansion Module 53i - - 6 55i 6 36 to 108* (Model 536EM) 6 57i 12 36 to 108* (Model 536EM) - Programmable Keys 60 to 180** (Model 560EM) 57i CT 12 36 to 108* on Base Station (Model 536EM) - 60 to 180** on Base Station (Model 560EM) *The 536EM expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an IP phone totaling 108 softkeys.
The functions you can configure are: • none • line • speeddial • do not disturb • BLF • BLF/List • XML • flash • sprecode • park • pickup • last call return • directory • callers list • intercom • services • empty References For information about configuring softkeys, see Chapter 5, the section, “Softkeys/ Programmable Keys/Feature Keys” on page 5-21.
Administrator Options Administrator Level Options Configuration Server Settings • Download Protocol Protocol to use for downloading new versions of firmware and configuration files to the IP phone. Valid values are TFTP, FTP, and HTTP. Default is TFTP. • TFTP Server IP address or qualified domain name of the TFTP server. You can select a primary or alternate TFTP server and then assign an IP address or qualified domain name to your selection. Set this option if TFTP is the download protocol selected.
IP Phone Administrator Guide Administrator Level Options Administrator Options • Mode (not configurable via IP phone UI). Enables and disables the IP phone to be updated automatically (auto-resync) once a day at a specific time in a 24-hour period. Updating can be done to the configuration files only, the firmware only, or both. This feature works with TFTP, FTP, and HTTP servers. The auto update feature works with both encrypted and plain text configuration files.
Administrator Options Administrator Level Options Firmware Update Features You can download the firmware stored on the configuration server in one of three ways: • Manual firmware update using the Aastra Web UI (TFTP only). • Manual update of firmware and configuration files (by restarting the phone via the IP phone UI or the Aastra Web UI).
Administrator Options IP Phone Administrator Guide Administrator Level Options 3-26 41-001160-00, Rev 01 Release 2.
About this chapter Introduction This chapter provides the information required to configure the administrative options on the IP phones. It includes procedures for configuring via the configuration files, the IP Phone UI, and the Aastra Web UI where applicable.
IP Phone Administrator Guide About this chapter Configuring the IP Phones Topic 4-2 Page Universal Plug and Play (UPnP) (for remote phones) page 4-28 Virtual LAN (optional) page 4-31 Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS page 4-32 Network Time Servers page 4-41 Session Initiation Protocol (SIP) Settings page 4-43 Real-time Transport Protocol (RTP) Settings page 4-56 41-001160-00, Rev 01 Release 2.
Network Configuration of the IP Phones Overview Overview Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI. This is configurable using the configuration files only. For more information about this feature, see Appendix A, the section “Password Settings” on page A-8. The procedures in this section include configuring from the IP phone UI and the Aastra Web UI.
IP Phone Administrator Guide Basic Network Settings Configuring the IP Phones Basic Network Settings This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of phone) • Gateway • Primary DNS • Secondary DNS • Ethernet Port 0 • Ethernet Port 1 DHCP 4-4 The IP phone is capable of querying a DHCP server, allowing a network administrator a centralized and automated method of configuring various network par
Network Configuration of the IP Phones Basic Network Settings The network administrator chooses which of these parameters (if any) are supplied to the IP phone by the DHCP server. The administrator must configure the phone manually to provide any required network parameters not supplied by the DHCP server. Configuring DHCP You can enable and disable DHCP using the configuration files, the IP phone UI, or the Aastra Web UI.
IP Phone Administrator Guide Basic Network Settings Configuring the IP Phones . Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Basic Network Settings. 2 Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box). 3 Click 4-6 to save your settings. 41-001160-00, Rev 01 Release 2.
Network Configuration of the IP Phones Basic Network Settings Configuring Network Settings Manually • IP Address • Subnet Mask • Gateway • Primary DNS • Secondary DNS You can configure the network settings using the configuration files, the IP phone UI, or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Settings” on page A-5. IP Phone UI Step Action 1 Press 2 Select Network.
IP Phone Administrator Guide Basic Network Settings Configuring the IP Phones . Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Basic Network Settings. 2 Enter an IP address of the phone in the IP Address field. 3 Enter a subnet mask in the Subnet Mask field. 4 Enter a gateway address in the Gateway field. 5 Enter a Primary DNS in the Primary DNS field, and/or a secondary DNS in the Secondary DNS field. 6 Click to save your settings. The IP phone is manually configured.
Network Configuration of the IP Phones Basic Network Settings Configuring Ethernet Ports 0 and 1 Negotiation There are two Ethernet ports on the rear of the IP phones, Ethernet Port 0 and Ethernet Port 1. Using the Aastra Web UI, you can select the type of transmission you want these ports to use to communicate over the LAN.
Full-Duplex (10Mbps or 100Mbps) Full-duplex data transmission means that data can be transmitted in both directions on a signal carrier at the same time. For example, on a LAN with a technology that has full-duplex transmission, one device can be sending data on the line while another device is receiving data. Full-duplex transmission implies a bidirectional line (one that can move data in both directions). On the IP phones, you can set the full-duplex transmission to transmit in 10Mbps or in 100Mbps.
Network Configuration of the IP Phones Basic Network Settings Step Action 6 Select a negotiation method to use on port 1and press Set. Valid values are: • AutoNegotiation • FullDuplex 10Mbps • FullDuplex 100Mbps • HalfDuplex 10Mbps • HalfDuplex 100Mbps Default is AutoNegotiation. 7 Press Done or to finish configuring the configuration server protocol for the IP phone. Note: The session prompts you to restart the IP phone to apply the configuration settings. 8 Select Restart.
Configuring the IP Phones IP Phone Administrator Guide Basic Network Settings Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Basic Network Settings. 2 In the “Ethernet Port 0” field, select a negotiation method to use on port 0. Valid values are: • Auto Negotiation • Full Duplex, 10Mbps • Full Duplex, 100Mbps • Half Duplex, 10Mbps • Half Duplex, 100Mbps Default is Full Duplex, 10Mbps. 3 In the “Ethernet Port 1” field, select a negotiation method to use on port 1.
Network Configuration of the IP Phones Configuration Server Protocol Configuration Server Protocol Note: For DHCP to automatically populate the IP address or domain name for the TFTP server, your DHCP server must support Option 66. For more information, see this chapter, the section, “DHCP” on page 4-4. Configuring the Configuration Server Protocol Use the following procedure to configure the configuration server protocol.
Configuring the IP Phones IP Phone Administrator Guide Configuration Server Protocol IP Phone UI Step Action 6 From the Network Settings menu, select TFTP Server, FTP Server, HTTP Server, or HTTPS (depending on which protocol you configured in Step 4). 7 Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. TFTP - Select TFTP. Select Primary. Select Primary TFTP.
Network Configuration of the IP Phones Configuration Server Protocol Step Action 7 (Cont’d) HTTPS - Select HTTP Client. Select Download Server. Enter the IP address of the HTTPS server. Press Done. Select Download Path. Enter the HTTPS path name. If the IP phone’s configuration files and firmware files are located in a sub-directory beneath the server’s HTTPS root directory, the relative path to that sub-directory should be entered in this field. - Press Done.
Configuring the IP Phones IP Phone Administrator Guide Configuration Server Protocol Aastra Web UI Step Action 1 Click on Advanced Settings->Configuration Server. 4-16 41-001160-00, Rev 01 Release 2.
Network Configuration of the IP Phones Configuration Server Protocol Step Action 2 Select the protocol from the "Download Protocol" list box. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server. Use the following table to configure the applicable server. TFTP - Enter an IP address or qualified domain name in the "TFTP Server" field. Optional: You can also configure an alternate TFTP server if required.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Advanced Network Settings You can set advanced network settings on the IP phone such as, Network Address Translation (NAT), Nortel NAT, Network Time Protocol (NTP) Time Servers, Virtual LAN (VLAN), and Quality of Service (QoS), and Universal Plug and Play (UPnP) using the Aastra Web UI or the configuration files. Note: The available advanced network parameters via the IP phone UI are NAT, Nortel NAT, UPnP, VLAN, and QoS only.
Network Configuration of the IP Phones Advanced Network Settings Nortel Proxy/Registrar Note: This IP phone uses RTP port 3000 (the default value) since an RTP port was not explicitly configured. SBC or ALG proxy/registrar The phone at IP address 10.10.10.20 is configured to register with the proxy at 63.251.195.20. Because the proxy/registrar has session border control (SBC) or application layer gateway (ALG) functionality, no additional IP phone configuration is required.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Nortel Networks NAT Nortel Networks provides a proprietary solution to support connectivity to their proxies from phones placed behind devices (such as routers or firewalls) that use NAT. Nortel uses the SIP ping request/reply between the Nortel proxy and the phone in order to keep the connection through the router or firewall active.
Network Configuration of the IP Phones Advanced Network Settings . Configuring the IP Phones Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Advanced Network Settings. 2 Select Yes (enable) or No (disable) in the "Nortel NAT Traversal Enabled" field to enable or disable NAT for a Nortel network. 3 Enter a time, in seconds, in the "Nortel NAT timer" field. Valid values are 0 to 2147483647. Default is 60. 4 Click to save your settings.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Configuring NAT Address and Port (optional) You can also configure a specific NAT address and port on the IP phone using the configuration files, IP Phone UI, or Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Address Translation (NAT) Settings” on page A-18. IP Phone UI Step Action 1 Press 2 Select Network Settings.
Network Configuration of the IP Phones Advanced Network Settings . Configuring the IP Phones Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Advanced Network Settings. 2 Enter a NAT IP address in the "NAT IP" field. 3 Enter a NAT port in the "NAT SIP Port" field. 4 Click to save your settings. Note: The session prompts you to restart the IP phone to apply the configuration settings. 5 Select Operation->Reset and click 41-001160-00, Rev 01 Release 2.0 ..
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones HTTPS Client/Server Configuration HTTPS is a Web protocol that encrypts and decrypts user page requests as well as the pages that are returned by the Web server. HTTPS uses Secure Socket Layer (SSL) or Transport Layer Security (TLS) as a sublayer under its regular HTTP application layering. SSL is a commonly-used protocol for managing the security of a message transmission on the Internet.
Network Configuration of the IP Phones Advanced Network Settings Configuring HTTPS Client and Server Settings Note: To enable or disable tbe IP phones to use the HTTPS protocol as the configuration server, see the section, “Configuring the Configuration Server Protocol” on page 4-13. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “HTTPS Client and Server Settings” on page A-20. IP Phone UI Step Action 1 Press 2 Select Network.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones . Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Advanced Network Settings. 2 Select an HTTPS client method to use from the HTTPS Client Method field. Valid values are: SSL 3.0 (default) TSL 1.0 3 Enable HTTP to HTTPS redirect by checking the HTTPS Server - Redirect HTTP to HTTPS field check box. (Disable this field by unchecking the check box). Default is enabled.
Network Configuration of the IP Phones Advanced Network Settings Step Action 5 Click Configuring the IP Phones Aastra Web UI to save your settings. Note: The session prompts you to restart the IP phone to apply the configuration settings. 6 Select Operation->Reset and click 41-001160-00, Rev 01 Release 2.0 ..
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Universal Plug and Play (UPnP) (for remote phones) UPnP is a standard that uses Internet protocols to enable devices to be plugged into a network and automatically know about each other. With UPnP, when a user plugs a device into the network, the device configures itself, acquires a TCP IP address, and uses a discovery protocol based on the Internet's HTTP or HTTPS URL to announce its presence on the network to other devices.
Network Configuration of the IP Phones Advanced Network Settings Configuring UPnP (optional) Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “UPnP Settings” on page A-22. IP Phone UI Step Action 1 Press 2 Select Network. 3 Select UPnP. 4 Press the 5 Press Set to save the changes. 6 Press 7 Select Phone Status. 8 Select Restart Phone and press Restart to reboot the phone for the UPnP settings to take affect.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones . Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Advanced Network Settings. 2 In the UPnP field, place a check in the “Enabled” box to turn ON UPnP. Note: To manually configure NAT, uncheck (disable) the “Enabled” box. 3 In the NAT RTP Port field, specify the beginning of the RTP port range on the gateway. Default is 51720. 4 Click to save your settings.
Network Configuration of the IP Phones Advanced Network Settings Virtual LAN (optional) By configuring specific VLAN parameters, the IP phones have the capability of adding and removing tags, and processing the ID and priority information contained within the tag. Note: All latest VLAN functionality is backwards compatible with IP Phone Releases 1.3 and 1.3.1. VLAN on the IP phones is disabled by default. When you enable VLAN, the IP phone provides defaults for all VLAN parameters.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS 4-32 ToS is an octet as a field in the standard IP header. It is used to classify the traffic of the different QoSs. QoS provides service differentiation between IP packets in the network.
Network Configuration of the IP Phones Advanced Network Settings 2. The "QoS eth port 0 priority" and "QoS eth port smp priority" parameters were applicable to software release 1.3.1 and earlier. They have no affect in software Release 1.4 and up. 3. When the Port 0 "VLAN id" and the Port 1 "VLAN id port 1" parameters have the same value, VLAN functionality is compatible with earlier IP phone software releases.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones DSCP Range/VLAN Priority DSCP Range VLAN Priority 0-7 0 8-15 1 16-23 2 24-31 3 32-39 4 40-47 5 48-55 6 56-63 7 The following table identifies the default DSCP of protocols. Protocol Name Default DSCP Values in the ToS Field rtp 32 rtcp 32 sip 24 Configuring Type of Service (ToS)/DSCP (optional) Use the following procedures to configure ToS/DSCP on the IP phone. Note: ToS/DSCP is enabled by default.
Network Configuration of the IP Phones Advanced Network Settings Step Action 1 Press 2 Select Network. 3 Select Type of Service. 4 Select SIP, RTP, and/or RTCP and enter a value from 0 to 63. on the phone to enter the Options List.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones . Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Type of Service,DSCP. 2 Choose a Protocol (SIP, RTP, and/or RTCP), and enter a value from 0 to 63.
Network Configuration of the IP Phones Advanced Network Settings Configuring the IP Phones Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Network Address Translation (NAT) Settings” on page A-18. IP Phone UI Step Action 1 Press 2 Select Network. 3 Select VLAN. on the phone to enter the Options List.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings IP Phone UI Step Action 19 Select VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID of Port 1. 20 Press Done to save the change. 21 Select Priority. 22 Select a VLAN priority value from 0 to 7 for Port 1. 23 Press Done to save the change. 24 Press Done 3 more times to return to the Options List main menu. 25 Select Phone Status.
Network Configuration of the IP Phones Advanced Network Settings . Configuring the IP Phones Aastra Web UI Step Action 1 Click on Advanced Settings->Network->VLAN. To globally enable/disable VLAN and set priority for non-IP packets: 2 Enable VLAN by checking the VLAN Enable field check box. (Disable this field by unchecking the check box). 3 With VLAN enabled, select the priority (0 to 7) for non-IP packets in the Priority, Non-IP Packet field.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings Aastra Web UI Step Action 8 Click to save your changes. Note: The session prompts you to restart the IP phone to apply the configuration settings. 9 4-40 Select Operation->Reset and click .. 41-001160-00, Rev 01 Release 2.
Network Configuration of the IP Phones Advanced Network Settings Network Time Servers To use NTP, you must enable it using the configuration files or the Aastra Web UI. You can specify up to three time servers in your network. Note: The IP phones support NTP version 1. Configuring NTP Servers (optional) Use the following procedure to enable/disable and configure the NTP servers using the configuration files.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings Use the following procedure to enable/disable and configure the NTP Servers using the Aastra Web UI.. Aastra Web UI Step Action 1 Click on Advanced Settings->Network->Advanced Network Settings. 2 Enable the "NTP Time Servers" field by checking the check box. (Disable this field by unchecking the box).
Network Configuration of the IP Phones Advanced Network Settings Session Initiation Protocol (SIP) Settings The IP phone configuration defines network and user account parameters that apply globally to all SIP lines. Since not all SIP lines are necessarily hosted using the same IP-PBX/server or user account, additional sets of per-line parameters can also be defined for network and user account.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones SIP Per-Line Parameters Configuration File Parameters Aastra Web UI Parameters SIP Per-Line Authentication Parameters • • • • • • • • sip lineN screen name sip lineN user name sip lineN display name sip lineN auth name sip lineN password sip lineN bla number sip lineN mode sip lineN vmail • • • • • • • Screen Name Phone Number Caller ID Authentication Name Password BLA Number Line Mode SIP Per-Line Network Parameters •
Network Configuration of the IP Phones Advanced Network Settings SIP Precedence Example The following SIP configuration is assumed: # SIP network block sip proxy ip: 10.30.11.154 sip proxy port: 5060 sip registrar ip: 10.44.122.37 sip registrar port: 4020 sip line3 proxy ip: siparator.vonage.com sip line3 proxy port: 0 Line3 specifies per-line values for proxy IP address and proxy port, so the phone uses those parameter values for SIP calls made on that line.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Backup Proxy/Registrar Support The IP phones support a backup SIP proxy and backup SIP registrar feature. If the primary server is unavailable, the phone automatically swtiches to the backup server allowing the user's phone to remain in service. How it Works All SIP registration messages are sent to the primary registrar first. If the server is unavailable, then a new registration request is sent to the backup registrar.
Network Configuration of the IP Phones Advanced Network Settings • sip proxy ip • sip proxy port Configuring Basic SIP Settings (optonal) You can configure SIP settings using the configuration files, the IP Phone UI, or the Aastra Web UI. Note: To configure the SIP settings per-line, use the configuration files or the Aastra Web UI.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings IP Phone UI Step Action 1 Press 2 Select SIP Settings. 3 Select Proxy Server (or Proxy IP for 57i/57i CT) and enter an IP address or fully qualified host name for the SIP proxy server. 4 Select Proxy Port and enter a port for accessing the SIP proxy server. 5 Select Registrar Server (or Registrar IP for 57i/57i CT) and enter an IP address or fully qualified host name for the SIP registrar server.
Network Configuration of the IP Phones Advanced Network Settings . Configuring the IP Phones Aastra Web UI Step Action 1 For global configuration, click on Advanced Settings->Global SIP->Basic SIP Settings. 41-001160-00, Rev 01 Release 2.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings Aastra Web UI Step Action Or, for per-line configuration, click on Advanced Settings->Line N (1-9). To configure SIP authentication settings: 2 In the "Screen Name" field, enter the screen name that displays on the idle screen. 3 In the "Phone Number" field, enter the phone number of the IP phone. 4 In the "Caller ID" field, enter the phone number of the IP phone.
Network Configuration of the IP Phones Advanced Network Settings Step Action 8 In the "Line Mode" field, select "Generic" for normal mode, "BroadSoft SCA" for a BroadWorks network, or "Nortel" for a Nortel network. To configure SIP network settings: 9 In the "Proxy Server" field, enter an IP address or fully qualified host name of the SIP proxy server. 10 In the "Proxy Port" field, enter a port number for accessing the SIP proxy server.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings Aastra Web UI Step Action 19 In the "Registration Period" field, enter the requested registration period, in seconds, from the registrar. 20 Click 4-52 to save your changes. 41-001160-00, Rev 01 Release 2.
Network Configuration of the IP Phones Advanced Network Settings Configuring Advanced SIP Settings (optional) Configuration File Parameters Aastra Web UI Parameters sip explicit mwi subscription sip explicit mwi subscription period sip send mac (see Chapter 6) sip send line (see Chapter 6) sip session timer sip T1 timer sip T2 timer sip transaction timer sip transport protocol sip registration retry timer sip registration timeout retry timer sip registration renewal timer sip blf subscription period (s
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones . Aastra Web UI Step Action 1 Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2 Enable the "Explicit MWI Subscription" field by checking the check box. (Disable this field by unchecking the check box). If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone.
Network Configuration of the IP Phones Advanced Network Settings Step Action 6 In the "Timer 1 and Timer 2" fields, enter a time, in milliseconds, that will apply to an IP phone session. These timers are SIP transaction layer timers defined in RFC 3261. Timer 1 is an estimate of the round-trip time (RTT). Default is 500 msec. Timer 2 represents the amount of time a non-INVITE server transaction takes to respond to a request. Default is 4 seconds.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Real-time Transport Protocol (RTP) Settings Real-time Transport Protocol (RTP) is used as the bearer path for voice packets sent over the IP network. Information in the RTP header tells the receiver how to reconstruct the data and describes how the bit streams are packetized (i.e. which codec is in use).
Network Configuration of the IP Phones Advanced Network Settings • Waveform CODECs: G.711 pulse code modulation (PCM) with a-Law or u-Law companding • Parametric CODEC: G.729a conjugate structure - algebraic code excited linear prediction (CS_ACELP). All Codecs have a sampling rate of 8,000 samples per second, and operate and operate in the 300 Hz to 3,700 Hz audio range.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Customized Codec Preference List You can also configure the IP phones to use preferred Codecs. To do this, you must enter the payload value (payload), the packetization time in milliseconds (ptime), and enable or disable silence suppression (silsupp). Payload is the codec type to be used. This represents the data format carried within the RTP packets to the end user at the destination. You can enter payload values for G.
Network Configuration of the IP Phones Advanced Network Settings Out-of-Band DTMF In out-of-band mode, the DTMF audio is automatically clamped (muted) and DTMF digits are not sent in the RTP packets. You can configure out-of-band DTMF on a global-basis using the configuration files or the Aastra Web UI. DTMF Method A feature on the IP phone allows you to select the DTMF method that the phone uses to send DTMF digits from the IP phone via INFO messages.
IP Phone Administrator Guide Advanced Network Settings Configuring the IP Phones Configuring RTP Features Use the following procedures to configure RTP, basic Codecs, customized Codecs, DTMF, and silence suppression on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections: • “RTP, Codec, DTMF Global Settings” on page A-63 • “DTMF Per-Line Settings” on page A-65 • “Silence Suppression Settings” on page A-66.
Network Configuration of the IP Phones Advanced Network Settings . Configuring the IP Phones Aastra Web UI Step Action 1 Click on Advanced Settings->Global SIP->RTP Settings. 2 Enter an RTP Port Base in the RTP Port field. Default is 3000. 3 Enable the "Basic Codecs (G.711 u-Law, G.711 a-Law, G.729)" field by checking the check box. (Disable this field by unchecking the box). Enabling this parameter allows the IP phone to use the basic Codecs when sending/receiving RTP packets.
Configuring the IP Phones IP Phone Administrator Guide Advanced Network Settings Aastra Web UI Step Action 5 Enter a "Customized Codec Preference List" which all payload=8;ptime=10; silsupp=on; payload=0;ptime=10; silsupp=off Valid values are: Attribute 6 Value payload 0 for G.711 u-Law 8 for G.711 a-Law 18 for G.729a ptime (in milliseconds) 5, 10, 15, 20.....90 silsupp on off ISelect a method to use from the DTMF Method list box. Valid values are RTP, SIP Info, Both.
About this chapter Introduction The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features.
IP Phone Administrator Guide About this chapter Operational IP Phone Features Topic 5-2 Page Directed Call Pickup (BLF or XML Call Interception) page 5-50 Do Not Disturb (DND) page 5-65 Bridged Line Appearance (BLA) (57i/57i CT/53i only) page 5-67 Park Calls/Pick Up Parked Calls page 5-73 Last Call Return (lcr) (Sylantro Servers only) page 5-86 Call Forwarding page 5-90 Callers List page 5-96 Missed Calls Indicator page 5-101 Directory List page 5-103 Voicemail (55i, 57i, and 57i CT o
Operational IP Phone Features Operational Features Operational Features The IP phone has the following operational features: Feature Description User Passwords Allows you to change user passwords on the IP phone. Administrator Passwords Allows you to change the administrator passwords on the IP phone (via configuration files only) Locking and Unlocking the Phone Allows you to lock or unlock the phone preventing anyone from using or configuring the phone.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Feature Description Do Not Disturb (DND) Key setting that allows you to set the phone to "do not disturb".
Operational IP Phone Features Operational Features Description Priority Alerting Allows you to enable or disable priority alert settings. Priority alerting allows incoming calls to trigger pre-defined ringing or call waiting alert tones. Also allows you to set Sylantro-only settings for priority alerting. Stuttered Dial Tone Allows you to enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone.
IP Phone Administrator Guide Operational Features Operational IP Phone Features User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra Web UI. Use the following procedures to change the user password. Procedures Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Password Settings” on page A-8. IP Phone UI 1 Press 2 Select User Password.
Operational IP Phone Features Operational Features Operational IP Phone Features Aastra Web UI 1 Click on Operation->User Password. 2 In the "Current Password" field, enter the current user password. 3 In the "New Password" field, enter the new user password. 4 In the "Password Confirm" field, enter the new user password again. 5 Click to save your changes. 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Administrator Passwords An administrator can change the administrator passwords on the phone using the configuration files only. An administrator can also assign a password for using the Options key on the IP phone. You turn this feature on and off by entering the "options password enabled" parameter followed by a valid value in the configuration files.
Operational IP Phone Features Operational Features Locking and Unlocking the Phone Using the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password. • Set an emergency dial plan. An emergency dial plan can be 911, 999, 112, 110 or all of the above. The default emergency dial plan is 911|999|112|110.
Aastra Web UI 1 Click on Operation->Phone Lock. Lock the phone: 2 In the “Lock the Phone?” field, click . The phone locks dyanamically and displays the following message: “Phone is locked”. Unlock the phone: 3 Click on Operation->Phone Lock. 4 In the “Unlock the Phone?” field, click . The phone unlocks dyanamically and displays the following message: “Phone is unlocked”.
Operational IP Phone Features Operational Features Resetting a User Password You can reset a user password using the Aastra Web UI only. Use the following procedure to reset a user password. Aastra Web UI 1 Click on Operation->Phone Lock. 2 In the “Reset User Password” field, click . The following screen displays: 41-001160-00, Rev 01 Release 2.0 5-11 Operational IP Phone Features If a user forgets his password, either the user or an administrator can reset it so a new password can be entered.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 3 In the “Current Password” field, leave this blank. 4 In the “New Password” field, enter a new password for the user. 5 In the “Password Confirm” field, re-etner the new user password. 6 Click 5-12 to save the new user password.
Operational IP Phone Features Operational Features Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Emergency Dial Plan Settings” on page A-9. Aastra Web UI 1 Click on Operation->Phone Lock. 2 In the “Emergency Dial Plan” field, enter the 3-digit number used in your local area to contact emergency services. For multiple numbers, enter a “|” between each emergency number. For example: 911|110. Default for this field is 911|999|112|110.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Time and Date In addition to enabling/disabling the time server, you can also set the time and date, set the time and date format, set the time zone, and set daylight savings time on the IP phones. You configure these features using the configuration files, the IP Phone UI, or the Aastra Web UI. The following table identifies which method of configuration applies to each feature.
Operational IP Phone Features Operational Features Step Action 2 Select Time and Date. 3 Select Set Time. 4 Using the keys on the keypad, enter a time to set on the IP phone. 5 Press Done to save the time you entered. 6 Select Time Format. Valid values are 12hr and 24hr. Operational IP Phone Features IP Phone UI Note: The default Time Format is 12hr. 7 Press Change to toggle between 24hr and 12hr format. 8 Press Done to save the Time Format you selected.
Operational IP Phone Features IP Phone Administrator Guide Operational Features IP Phone UI Step Action 17 Select a Time Zone from the list of options. For valid values, see Appendix A, the section, “Time and Date Settings” on page A-30. Note: The default Time Zone is US-Eastern. 18 Press Done to save the Time Zone you selected. Set Daylight Savings Time: 19 Select Daylight Savings. 20 Select a Daylight Savings time from the list of options.
Operational IP Phone Features Operational Features 3 In the “Date Format” field, select the date format you want to use on your phone. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD 4 Click Note: The date displays on the phone’s idle screen in the format you select for this field. to save your changes. You must restart your IP phone for the changes to take affect. 5 Click on Operation->Reset.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Hard Keys There are hard keys on your phone, such as Hold, Redial, Xfer, and Conf that are configured by default for specific call-handling features. (See the product-specific User Guide for more information about these key functions. Notes: 1. On the 55i and 57i, the Xfer and Conf keys are hard-coded by default on keys 5 and 6 to the left of the LCD display and cannot be reassigned.
Operational IP Phone Features Operational Features Use the following procedure to enable/disable the Redial, Xfer, and Conf keys. For specific parameters you can set in the configuration files, see Appendix A, the section, “Hard Key Parameters” on page A-106.. Mapping Redial and Conf Keys as Speedials You can map the Redial and Conference keys on the IP phone to use as speeddial keys. When the Redial or Conference key is pressed, the number configured for the key automatically speed dials.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Basic Settings->Preferences. 2 In the Key Mapping section, enter a number in the "Map Redial Key To" field, that the IP phone will use to speedial when the Redial key is pressed. 3 Enter a number in the "Map Conf Key To" field, that the IP phone will use to speedial when the Conf Key is pressed. 4 Click to save your changes. You must restart your IP phone for the changes to take affect.
Operational IP Phone Features Operational Features Softkeys/Programmable Keys/Feature Keys Note: When entering definitions for softkeys, the “#” sign must be enclosed in quotes. Softkeys (55i, 57i, 57i CT) The 55i IP phone has 6 softkeys you can configure to perform specific functions, The 57i and 57i CT IP phones have 12 softkeys you can configure.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Available configuration functions on the softkeys include: 5-22 • None - Indicates softkey is disabled (option for Web UI only). • Line - Indicates softkey is configured for line use. • Speeddial - Indicates softkey is configured for speeddial use. • Do Not Disturb (dnd) - Indicates softkey is configured for "do not disturb" use. (For more information on DND, see the section Do Not Disturb (DND) on page 5-65.
Operational IP Phone Features Operational Features last call return- Indicates the softkey is set to be used as a “last call return” key. (For more information on lcr, see the section Last Call Return (lcr) (Sylantro Servers only) on page 5-86.) • Callers List - Indicates the softkey is set for accessing the Callers List. (For more information on the Callers List, see the section Callers List on page 96.) • Directory- Indicates the softkey is set for accessing the Directory List.
IP Phone Administrator Guide Operational Features Operational IP Phone Features State-Based Softkeys (55i, 57i, 57i CT only) 5-24 Users and administrators can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: • idle - The phone is not being used. • connected - The current line is in an active call (or the call is on hold) • incoming - The phone is ringing.
Operational IP Phone Features Operational Features In the configuration files, you use the following parameters to enable and disable operational states: • softkeyN states You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state" parameter. For example: softkeyN states: idle connected You must associate the softkeyN state parameter with a specific softkey.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Configuration Example The following example illustrates the use of the "softkeyN states" parameter, and the "softkeyN type" parameter with a value of empty. For clarity purposes, only the "softkeyN type" and "softkeyNstates" parameters are shown.
Operational IP Phone Features Operational Features Programmable Keys (53i, 55i) IP Phone Model Softkeys Additional Softkeys with Expansion Modules Programmable Keys Lines Available Handset Keys Available 53i - - 6 9 - 55i 6 36 to 108* (Model 536EM) 6 9 - *The 536EM expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an IP phone totaling 108 softkeys. 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Configuring Softkeys and Programmable Keys Use the following procedures to configure the softkeys and programmable keys on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections, “Softkey/Programmable Key/Feature Key Parameters” on page A-108. Aastra Web UI 1 5-28 For models with softkeys: Click on Operation->Softkeys and XML.
Operational IP Phone Features Operational Features Operational IP Phone Features Aastra Web UI For models with programmable keys: Click on Operation->Programmable Keys. 53i Screen 55i, 57i, 57i CT Screens 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 2 For softkeys, in the "Type" field, select the type of softkey you want to configure. For programmable keys, in the “Hard Key” field, select the hard key type you want to configure. Reference: For available type values on each IP phone model, see Appendix A, the section, “Softkey/Programmable Key/Feature Key Parameters” on page A-108. 3 For softkeys, If applicable, enter a label in the “Label” field.
Operational IP Phone Features Operational Features 57i Cordless (CT) Feature Keys Note: You configure the handset keys using the Aastra Web UI (Operation->Handset Keys) or by pressing the "F" button on the handset. You can program up to 15 feature keys on the 57i CT handset with specific functions using the Aastra Web UI. The following table identifies the functions available for all 15 handset keys and the default functions for each key.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Feature Key Programming Guidelines 5-32 The following are guidelines to use when programming the feature keys on the handset: • All handsets paired with the same Base Station have the same programmed functions since the web interface applies the functions to all the handsets paired with that base.
Operational IP Phone Features Operational Features Configuring Handset Feature Keys Use the following procedures to configure the IP phone handset feature keys. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Handset Feature Key Settings for the 57i CT” on page A-126. Aastra Web UI 1 Open your web browser and enter the phone’s IP address or host name into the address field.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 3 Click on Operation->Handset Keys. 4 Select the handset key you want to program. 5 Select the function for that handset key from the "Key Function" field. 6 Click to save the function you selected to the handset key. The key programming information is sent to the 57i Base Station and to all the cordless handsets associated with that Base Station.
Operational IP Phone Features Operational Features Locking IP Phone Keys You can lock and unlock keys using the configuration files only. When viewing the locked key via the Aastra Web UI, the key is grayed out (disabled) and cannot be changed. Locking is dynamic for XML pushes. You use the following “locking” parameters to lock the softkeys and programmable keys on the 53i, 55i, 57i, and 57i CT. The locking parameters impact existing softkey and programmable key parameters as shown in the table below.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Locking the IP Phone Keys Use the following procedures to lock the softkeys and programmable keys on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Locking Softkeys and Programmable Keys” on page A-131. 5-36 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features Operational Features Suppressing DTMF Playback When suppression of DTMF playback is disabled, and you press a softkey or programmable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window. When the suppression of DTMF playback is enabled, the IP phone dials the stored number and displays the entire number immediately in the LCD window, allowing the call to be dialed much faster. DTMF playback suppression is disabled by default.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. 3 Click to save your settings. You must restart your IP phone for the changes to take affect. 4 Click on Operation->Reset. 5 In the "Restart Phone" field click 5-38 to restart the IP phone and apply the changes.
Operational IP Phone Features Operational Features Display DTMF Digits DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys. This is also known as “touchtone” dialing. Each key you press on your phone generates two tones of specific frequencies. One tone is generated from a high-frequency group of tones and the other from a low frequency group.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 Enable the "Display DTMF Digits" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. 3 Click to save your settings. You must restart your IP phone for the changes to take affect. 4 Click on Operation->Reset. 5 In the "Restart Phone" field click 5-40 to restart the IP phone and apply the changes.
Operational IP Phone Features Operational Features Busy Lamp Field (BLF) Note: The BLF setting is applicable to the Asterisk server only. Example A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle). When the worker picks up his phone to make a call, a busy indicator on the Supervisor’s phone shows that the worker’s phone is in use and busy.
IP Phone Administrator Guide Operational Features Operational IP Phone Features BLF\List Setting (For use with the BroadSoft Broadworks Rel 13 or higher platform only) The BLF\List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.
Operational IP Phone Features Operational Features Asterisk BLF Configuration Add the following in the Asterisk extensions.conf file for each target extension being monitored. For example: exten -> 9995551212,hint,SIP/9995551212 Add the following in the Asterisk sip.conf file for each subscriber if it is not defined already.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Configuring BLFs Use the following procedures to configure BLF and BLF\List on the IP phone. Configuration Files To set BLF or BLF\List in the configuration files, see Appendix A, the section, “Softkey/Programmable Key/ Feature Key Parameters” on page A-108. Aastra Web UI 1 On the 53i: Click on Operation->Programmable Keys. Note: You can configure up to 4 programmable keys on the 53i.
Operational IP Phone Features Operational Features 2 Operational IP Phone Features Aastra Web UI On the 55i: Click on Operation->Softkeys and XML or on Operation->Programmable Keys. Softkeys and XML Programmable Keys Note: You can configure up to 20 softkeys and up to 6 programmable keys on the 55i. 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 3 On the 57i/57iCT: Click on Operation->Softkeys and XML and select the “Bottom Keys” tab or the “Top Keys” tab. Bottom Keys Top Keys Note: You can configure up to 20 bottom softkeys and up to 10 top softkeys on the 57i/57i CT. 5-46 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features Operational Features 4 Select a softkey or programmable key to configure. 5 In the "Type" field, select "BLF" (Asterisk), "BLF\List" (BroadSoft BroadWorks). 6 For the 55i, 57i, and 57i CT softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is BLF). Note: If BLF\List type is selected, no label value is required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead.
IP Phone Administrator Guide Operational Features Operational IP Phone Features BLF Subscription Period On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone. In the configuration files, you enter the following parameter with a valid value to set the BLF subscription period: sip blf subscription period: The minimum value for this 120 seconds (2 minutes).
Operational IP Phone Features Operational Features 1 Click on Advanced Settings->Global SIP->Advanced SIP Settings. 2 Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "BLF Subscription Period" field. 3 Click to save your changes. You must restart your IP phone for the changes to take affect. 4 Click on Operation->Reset. 5 In the "Restart Phone" field click 41-001160-00, Rev 01 Release 2.0 to restart the IP phone and apply the changes.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Directed Call Pickup (BLF or XML Call Interception) Directed call pickup is a feature on the phones that allows a user to intercept a call on a ringing phone which is part of the same interception group. You can use the Directed call pickup feature on the phone in two ways: • With the existing BLF feature on Asterisk, a user can dial “*76” followed by the extension to pick up a ringing call on another phone.
Operational IP Phone Features Operational Features Note: The Asterisk and Epygi Quadro 4x/16x IP PBX servers support this feature. For details about Asterisk support, contact Aastra Technical Support. Playing a Ring Splash You can also enable or disable the playing of a short "call waiting tone" when there is an incoming call on the BLF or XML monitored extension. If the host tone is idle, the tone plays a "ring splash".
IP Phone Administrator Guide Operational Features Operational IP Phone Features Enabling/Disabling Directed Call Pickup Use the following procedure to enable or disable the Directed Call Pickup feature on the IP phone. Configuration Files To enable/disable Directed Call Pickup on the IP phone using the configuration files, see Appendix A, the section, “Directed Call Pickup (BLF or XML Call Interception) Settings” on page A-104.
Operational IP Phone Features Operational Features 4 Click to save your changes. You must restart your IP phone for the changes to take affect. 5 Click on Operation->Reset. 6 In the "Restart Phone" field click to restart the IP phone and apply the changes. Configuring BLF/BLF List for Directed Call Pickup Use the following procedure to configure BLF/BLF List for Directed Call Pickup in the configuration files. Note: You must enable Directed Call Pickup bofore performing these procedures.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Use the following procedure to configure BLF or BLF/List for Directed Call Pickup in the Aastra Web UI. Aastra Web UI 1 Click on Basic Settings->Preferences->Directed Call Pickup Settings. 2 Enable the "Directed Call Pickup" field by checking the check box. 3 Enable the "Play a Ring Splash" field by checking the check box.
Operational IP Phone Features Operational Features 4 On the 53i: Click on Operation->Programmable Keys. Note: You can configure up to 4 programmable keys on the 53i. Keys 1 and 2 are reserved for the “Save” and “Delete” functions, respectively, and cannot be altered. 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 5 On the 55i: Click on Operation->Softkeys and XML or on Operation->Programmable Keys. Softkeys and XML Programmable Keys Note: You can configure up to 20 softkeys and up to 6 programmable keys on the 55i. 5-56 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features Operational Features 6 On the 57i/57iCT: Click on Operation->Softkeys and XML and select the “Bottom Keys” tab or the “Top Keys” tab. Bottom Keys Top Keys Note: You can configure up to 20 bottom softkeys and up to 10 top softkeys on the 57i/57i CT. 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 7 Select a softkey or programmable key to configure. 8 In the "Type" field, select "BLF" (Asterisk), "BLF\List" (BroadSoft BroadWorks). 9 For the 55i, 57i, and 57i CT softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is BLF). Note: If BLF\List type is selected, no label value is required.
Operational IP Phone Features Operational Features Configuring XML for Directed Call Pickup Notes: 1. Before implementing this procedure, you must create an XML application that the phone uses when the XML softkey or programmable key is pressed. This XML application must be entered as a URI in the “Value” field of the XML key. For information about creating an XML script, see Appendix G, the section “Text Menu Object (Menu Screens)” on page G-6. 2.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Use the following procedure to configure XML for Directed Call Pickup in the Aastra Web UI. Aastra Web UI 1 Click on Basic Settings->Preferences->Directed Call Pickup Settings. 2 Enable the "Directed Call Pickup" field by checking the check box. 3 Enable the "Play a Ring Splash" field by checking the check box.
Operational IP Phone Features Operational Features 4 Operational IP Phone Features Aastra Web UI On the 53i: Click on Operation->Programmable Keys. Note: You can configure up to 6 programmable keys on the 53i. 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 5 On the 55i: Click on Operation->Softkeys and XML or on Operation->Programmable Keys. Softkeys and XML Programmable Keys Note: You can configure up to 20 softkeys and up to 6 programmable keys on the 55i. 5-62 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features Operational Features 6 On the 57i/57iCT: Click on Operation->Softkeys and XML and select the “Bottom Keys” tab or the “Top Keys” tab. Bottom Keys Top Keys Note: You can configure up to 20 bottom softkeys and up to 10 top softkeys on the 57i/57i CT. 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 7 Select a softkey or programmable key to configure. 8 In the "Type" field, select "XML”.. 9 For the 55i, 57i, and 57i CT softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring. 10 In the "Value" field, enter the URI that the phone uses to display the XML application to the LCD. For example, http://65.205.71.13/xml/startup/key.php?user=$$SIPREMOTENUMBER$$.
Operational IP Phone Features Operational Features Do Not Disturb (DND) If DND is configured on the phone, the softkey or programmable key switches DND ON and OFF. If the phone shares a line with other phones, only the phone that has DND configured is affected. The second line on the screen of the IP phone shows when DND is configured. When a call comes in on the line, the caller hears a busy signal or recorded message, depending on the server configuration.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Operation->Programmable Keys. 2 Select a hard key to configure. 3 In the "Type" field, select "do not disturb". Note: You do not need to set the "Value" for DND. DND is applied to the hard key only. 4 Click to save your changes. You must restart your IP phone for the changes to take affect. 5 Click on Operation->Reset.
Operational IP Phone Features Operational Features Bridged Line Appearance (BLA) (57i/57i CT/53i only) For example, people working at a technical support department could be located in different places. If their desktop phones are configured for BLA DA, when customer calls come in, all the phones with the BLA DA would ring but the call can only be answered by one of them. Once the call is answered, the rest of the phones reflect the status of the call.
Operational IP Phone Features IP Phone Administrator Guide Operational Features 5-68 The following table shows the number of lines that can be set to BLA for each model phone. IP Phone Model Possible # of BLA Lines 57i 9 57i CT 9 53i 9 Configuring BLA You can configure BLA on a global or per-line basis using the configuration files or the Aastra Web UI.
Operational IP Phone Features Operational Features Per-Line BLA sip lineN mode sip lineN username sip lineN bla number You configure BLA on a per-line basis in the Aastra Web UI using the following fields at Advanced Settings->Line 1 thru Line 9: • Line Mode • Phone Number • BLA Number Sylantro servers and ININ servers require specific configuration methods for per-line configurations.
IP Phone Administrator Guide Operational Features Operational IP Phone Features For ININ Server When configuring the BLA feature on an ININ server, the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone #. For example, if the sip lineN user name for the first phone is 10101, and the sip lineN user name for the second phone is 10102, etc.
Operational IP Phone Features Operational Features Operational IP Phone Features Aastra Web UI 1 For global configuration of BLA: Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the "Line Mode" field, select the BLA option. 2 In the "Phone Number" field, enter the phone number of the IP phone. 3 For global configuration of BLA: In the "BLA Number" field, enter the Bridge Line Appearance (BLA) number to be shared across all IP phones.
Operational IP Phone Features Operational Features Using a BLA Line on the IP Phone For example, if line 1 is configured for BLA, and you pick up a call on line 1, you must press the Hold button to share the call with the BLA group. If you pick up a call on line 1 configured for BLA, and another call comes in on line 2, you can pick up line 2 without putting line 1 on hold. The line 1 call will be on hold automatically; however it is on hold locally only.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Park/Pickup Static Configuration (57i/57i CT only) You can configure a static configuration for parking and picking up a call using the Aastra Web UI at Basic Settings-> Preferences. By entering the appropriate value in the "Park Call" and "Pickup Parked Call" fields, you tell the phone where to park a live call and where to pickup the parked call.
Operational IP Phone Features Operational Features Use the following procedure to configure the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configure either the static or the programmable configuration, but not both. Aastra Web UI 1 Click on Basic Settings->Preferences->General. 2 Enter a server value in the Park Call field to which incoming live calls will be parked.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 3 Enter a server value in the "Pickup Parked Call" field. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values” on page 5-74. 4 Click to save your changes. You must restart your IP phone for the changes to take affect. 5 Click on Operation->Reset. 6 In the "Restart Phone" field click 5-76 to restart the IP phone and apply the changes.
Operational IP Phone Features Operational Features On 57i/57i CT • When a call comes in, and you pickup the handset, the custom label that you configured for the Park softkey displays on the Phone UI. • After the call is parked, the label that you configured for the Pickup softkey displays on other phones in the network. You can then press the "Pickup" softkey, followed by the applicable value to pickup the call on another phone in your network.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Programmable Configuration Using Configuration Files In the configuration files, you configure Park/Pickup using the softkey parameters. You must specify the"softkeyN value" and "prgkeyN value" as . The following examples show Park/Pickup configurations using specific servers.
Operational IP Phone Features Operational Features Model 53i Examples Park Configuration Pickup Configuration Asterisk prgkeyN type: park prgkeyN value: asterisk;70 prgkeyN line: 1 prgkeyN type: pickup prgkeyN value: asterisk;70 prgkeyN line: 1 Sylantro prgkeyN type: park prgkeyN value: sylantro;*98 prgkeyN line: 1 prgkeyN type: pickup prgkeyN value: sylantro;*99 prgkeyN line: 1 BroadWorks prgkeyN type: park prgkeyN value: broadworks;*68 prgkeyN line: 1 prgkeyN type: pickup prgkeyN value: broadw
Operational IP Phone Features IP Phone Administrator Guide Operational Features For example, if line 1 and line 6 are configured for park, the 57i CT handset uses the configuration set for line 1 to park a call. On the 53i, you configure a Park and/or Pickup key at Operation->Programmable Keys, and then enter the appropriate value and line.. Note: Applicable values depend on the server in your network (Asterisk, BroadWorks, Sylantro, ININ PBX.
Operational IP Phone Features Operational Features 5 In the "Value" field, enter the approriate value based on the server in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values” on page 5-74. 6 In the "Line" field, select a line for which to apply the Park configuration. 7 The park softkey has a default state of “Connected”. Leave this state enabled or to disable, uncheck the check box.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Operation->Handset Keys. 2 Pick a handset key to configure for parking a call. 3 In the "Key Function" field, select Park. 4 Pick another handset key to configure for picking up a call. 5 In the "Key Function" field, select Pickup. 6 Click to save your changes. You must restart your IP phone for the changes to take affect. 7 Click on Operation->Reset.
Operational IP Phone Features Operational Features 1 Click on Operation->Programmable Keys. 53i Screen 2 Pick a hard key to configure for Parking a call. 3 In the "Hard Key" field, select Park. 4 In the "Value" field, enter the approriate value based on the server in your network. Note: For values to enter in this field, see the table “Park/Pickup Call Server Configuration Values” on page 5-74. 5 For the 53i: In the "Line" field, select a line for which to apply the Park configuration.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 11 Click on Operation->Reset. 12 In the "Restart Phone" field click 5-84 to restart the IP phone and apply the changes. 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features Operational Features Using the Park Call/Pickup Parked Call Feature IP Phone UI Step Action Parking a Call 1 While on a live call, press the "Park" softkey. 2 Perform the following for your specific server: For Asterisk Server: - Server announces the extension number where the call has been parked. Once the call is parked, press the y key to complete parking.
Operational IP Phone Features IP Phone Administrator Guide Operational Features IP Phone UI Step Action 5 Enter the extension number where the call was parked. 6 Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. Last Call Return (lcr) (Sylantro Servers only) Last call return (lcr) allows an administrator or user to configure a "last call return" function on a softkey or programmable key. This feature is for Sylantro servers only.
Operational IP Phone Features Operational Features Operational IP Phone Features Aastra Web UI For the 57i/57i CT: 1 Click on Operation->Softkeys and XML. 2 Pick a softkey to configure for Last Call Return. 3 In the "Type" field, select lcr. 4 In the "Line" field, select a line for which to apply the last call return configuration. 5 The lcr softkey has a default state of “Idle”, “Connected”, “Incoming”, “Outgoing”. Leave these states enabled or to disable, uncheck the check boxes as required.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI For the 57i CT Handset: 1 Click on Operation->Handset Keys. 2 Pick a handset key to configure for Last Call Return. 3 In the "Key Function" field, select lcr. 4 Click to save your changes. You must restart your IP phone for the changes to take affect. 5 Click on Operation->Reset. 6 In the "Restart Phone" field click 5-88 to restart the IP phone and apply the changes. 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features Operational Features Operational IP Phone Features Aastra Web UI For the 53i 1 Click on Operation->Programmable Keys. 53i Screen 2 Pick a hard key to configure for Last Call Return. 3 In the "Type" field, select lcr. 4 For the 53i: In the "Line" field, select a line for which to apply the lcr configuration. 5 Click to save your changes. You must restart your IP phone for the changes to take affect. 6 Click on Operation->Reset.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Call Forwarding 5-90 The call forwarding feature on the IP phone allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy, which then forwards the call to the assigned destination. Call forwarding is disabled by default. You can configure call forwarding on a phone-wide basis or on multi-line phones on a per-line basis.
Operational IP Phone Features Operational Features IP Phone Model Available Lines for Call Forwarding 53i 9 55i 9 57i 9 57i CT 9 Enabling/Disabling the Ability to Configure Call Forwarding Using the configuration files, you can enable or disable the ability to configure Call Forwarding in the Aastra Web UI and the IP Phone UI. You use the following parameter to enable/disable this feature: • call forward disabled Valid values for this parameter are 0 (disabled) and 1 (enabled).
IP Phone Administrator Guide Operational Features Operational IP Phone Features Configuration Method for Call Forwarding The method you use to configure call forwarding depends on the model phone you are configuring. You can set the phone-wide call forward settings using the IP phone UI or the Aastra Web UI. However, you must use the Aastra Web UI to set the per-line call forward settings. The per-line settings override the settings for global call forwarding.
Operational IP Phone Features Operational Features Step Action 4 For 53i: In the “Cfwd Mode” field, enter the mode that you want to set on your phones. Operational IP Phone Features IP Phone UI For 55i/57i/57i CT: In the “Mode” field, enter the mode that you want to set on your phones. Valid modes are: • • • • • 5 Off All Busy No Answer Busy No Answer In the “No. Rings” field, enter the number of rings you want the phone to ring before the call is forwarded. Valid values are 1 to 9. Note: "No.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Basic Settings->Call Forward. For global configuration of call fowarding: 2 In the "Mode" field, select the mode you want to set on your phone. Valid modes are: • • • • • Off All Busy No Answer Busy No Answer Note: To disable call forwarding in the Aastra Web UI, set the mode to OFF and remove the phone number in the "Number" field.
Operational IP Phone Features Operational Features 4 In the "Number of Rings" field, enter the number of rings you want your phone to ring before the call is forwarded. Valid values are 1 to 9. Note: "Number of Rings" field applies to No Answer and Busy No Answer modes only. 5 Click to save your changes. For per-line configuration of call fowarding 6 Select a line to configure Call Forwarding on. 7 In the "Mode" field, select the mode you want to set on your phone.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Callers List The IP phones have a "Callers List" feature that store the name, phone number, and incremental calls, for each call received by the phone. The following illustraton shows the default location of the Callers List Key on each type of phone model. Callers List key is under Services menu on 53i Callers List Key 53i 55i 57i/57i CT You can enable and disable the Callers List feature using the configuration files.
Operational IP Phone Features Operational Features You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet application. The file displays the name, phone number, and the line that the call came in on. 41-001160-00, Rev 01 Release 2.0 5-97 Operational IP Phone Features When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Enabling/Disabling Callers List You can enable and disable user access to the Callers List on the IP phones using the following parameter in the configuration files: • callers list disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Callers List can be accessed by all users.
Operational IP Phone Features Operational Features Step Action 5 To save a line item to a programmable key for speeddialing, press the 3 Save softkey and enter the line number at the "Save to?" prompt that is already configured for speeddialing at a softkey. 6 To dial a displayed entry from the Callers List, pick up the handset, press the d/f handsfree key, or press a line key. 7 To exit the Callers List, press the Callers key.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Downloading the Callers List Use the following procedure to download the Callers List using the Aastra Web UI. Aastra Web UI 1 Click on Operation->Directory. 2 In the Callers List field, click on . A “File Download” message displays. 3 Click . 4 Enter the location on your computer where you want to download the Callers List and click . The callerslist.csv file downloads to your computer.
Operational IP Phone Features Operational Features Missed Calls Indicator You can enable and disable the Missed Calls Indicator feature using the configuration files. When disabled, the Missed Calls Indicator does not increment as calls come into the IP phone. When enabled, the number of calls that have not been answered increment on the phone’s idle screen as " New Calls". As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List. Once you display the Callers List, the " New Calls" indicator clears. IP Phone UI Step Action For the 57i/57i CT: 1 2 3 4 Press x on the phone to display the Services menu. or Press the s key to enter the Callers List directly. (skip to step 3) From the Services menu, select "Callers List".
Operational IP Phone Features Operational Features Directory List The following illustraton shows the default location of the Directory Key on each type of phone model. Directory key is under Services menu on 53i Directory Key 53i 55i 57i/57i CT Directory List Capabilities In the Directory List a user or administrator can store a maximum of 7 numbers associated with a unique name. You can apply pre-defined labels to the entry which include, Office, Home, Cell, and Pager, or create your own labels.
Operational IP Phone Features IP Phone Administrator Guide Operational Features 5-104 You can also sort multiple numbers according to preference and perform a quick-search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items. The phone displays the first name with this letter.The quick-search feature in the Directory List works only when the Directory is first accessed.
Operational IP Phone Features Operational Features • The file displays the name, phone number(s), and line number(s) for each Directory entry. 41-001160-00, Rev 01 Release 2.0 5-105 Operational IP Phone Features You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application. This is an administrator and user function.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Enabling/Disabling Directory List You can enable and disable user access to the Directory List on the IP phones using the following parameter in the configuration files: • directory disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Directory List can be accessed by all users.
Operational IP Phone Features Operational Features Server to IP Phone Download • directory 1: company_directory • directory 2 : my_personal_directory’ The IP phone recognizes the following characters in a Directory List: Character Description ’#’ Pound character; any characters appearing after the # on a line are treated as a comment ’,’ Comma character; used to separate the name, URI number, line, and mode fields within each directory entry.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Server to IP Phone Download Behavior 5-108 The software that reads directory files from the server, loads the file’s contents into the phone's NVRAM when the phone is booting. Directory entries in the NVRAM that originate from a server directory file are 'owned' by the server. During the boot process both directory files are read, combined into a single list, and any duplicate entries are deleted from the list.
Operational IP Phone Features Operational Features Using the Directory List IP Phone UI Step Action For the 53i: 1 Press the Services key on the phone to display the Services menu. 2 From the Services menu, select "Directory List". 3 Press 3 Directory on the phone to enter the Directory List. Note: If no key is pressed within 3 seconds, the phone prompts you to press the first letter in the name of the required directory entry. The phone finds and displays the first name with this letter.
Operational IP Phone Features IP Phone Administrator Guide Operational Features IP Phone UI Step Action 3 To delete all entries in the Directory list, press the DeleteList softkey at the "Directory List" header. To delete a line item from the Directory List, select the line item you want to delete and press the Delete softkey. 4 5 To cancel a delete function, press the r or the s Scroll keys.
Operational IP Phone Features Operational Features Downloading from the Server to the IP Phone Note: You must use TFTP to download the Directory List. Use the following procedure to configure the download.. Configuration Files For specific parameters you can set in the configuration files for downloading the Directory List, see Appendix A, the section, “Directory Settings” on page A-68.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Use the following procedure to configure the download. Aastra Web UI 1 Click on Operation->Directory. 2 In the Directory List field, click on . A “File Download” message displays. 3 Click . 4 Enter the location on your computer where you want to download the Directory List and click . The directorylist.csv file downloads to your computer. 5 5-112 Use a spreadsheet application to open and view the Directory List.
Operational IP Phone Features Operational Features Voicemail (55i, 57i, and 57i CT only) For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number. The Voicemail list displays a list of phone numbers assigned to the 55i, 57i, and 57i CT that have registered voicemail accounts associated with them. Note: The Voicemail list does not display the voicemail access number.
Operational IP Phone Features IP Phone Administrator Guide Operational Features You can enter up to 9 Voicemail numbers associated with each of the 9 lines on the phone. For example: sip line1 vmail: *97 sip line2 vmail: *95 Note: In the above example, the user would dial *97 to access the voicemail account for line 1, and *95 to access the voicemail account for line 2. Use the following procedure to configure voicemail using the configuration files.
Operational IP Phone Features Operational Features Using Voicemail (57i57i CT only) IP Phone UI Step Action For the 57i/57i CT: 1 Press x on the phone to display the Services menu. 2 From the Services menu, select "Voicemail". 3 Use the r and s to scroll through the line items in the Voicemail List.
IP Phone Administrator Guide Operational Features Operational IP Phone Features XML Customized Services Extensible Markup Language (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The following are characteristics of XML: • XML tags are not predefined. You must define your own tags. • XML uses a Document Type Definition (DTD) or an XML Schema to describe the data.
Operational IP Phone Features Operational Features Description AastraIPPhoneDirectory (for Directory List screen) Creates an online Directory List that a user can browse in real-time. AastraIPPhoneStatus (for Idle screen) Creates a screen that displays status messages when applicable. AastraIPPhoneExecute (for executing XML commands) Allows the phone to excecute commands (such as “reset” or “NoOp”) using XML .
Operational IP Phone Features IP Phone Administrator Guide Operational Features You can also use the following attributes/options with the XML objects to further customize your XML applications: Attribute/Option Description/Usage Valid Values Beep Enables or disables a BEEP option to indicate a status on the phone. yes | no Default = no Use with: XML object (See Appendix G) Configuration files (See page 119) Aastra Web UI (See page 119) Note: This value is case sensitive.
Operational IP Phone Features Operational Features Enabling/Disabling a Beep for Status Message Displays Note: For enabling/disabling a status message beep using the Status Message object, see Appendix G, “Creating an XML Application.” When the phone receives a status message, the BEEP notifies the user that the message is displaying.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Scroll Delay Option for Status Messages The IP phones support a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. The default time is 5 seconds for each message to display before scrolling to the next message. You can configure this option via the configuration files or the Aastra Web UI.
Operational IP Phone Features Operational Features Configuring the Phone to use XML Users can access XML applications via softkeys configured on the IP phones. The phone performs an HTTP GET on the URI configured in the Aastra Web UI or configuation files. You configure the following parameters for object requests: • xml application URI • xml application title The xml application URI is the application you are loading into the IP phone.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Example Configuration of XML application The following example shows the parameters you enter in the configuration files to configure an XML application: xml application URI: http://172.16.96.63/aastra/internet.php xml application title: Aastra Telecom xml application post list: 10.50.10.53, dhcp10-53.ana.aastra.
Operational IP Phone Features Operational Features Operational IP Phone Features Aastra Web UI For the 57i/57i CT: 1 Click on Operation->Softkeys and XML. 2 Select a key from keys 1 through 20. 3 In the "Type" field, select XML from the list box. 4 In the "Label" field, enter a label that displays on the IP phone for the softkey. For example, "XML". 5 In the "Value" field, enter the IP address or qualified domain name of the XML application.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 8 Click to save your changes. The XML application is applied to the IP phone immediately. When the XML application is pushed to the phone via an HTTP POST, a host IP address or domain name server is required. 9 Click on Advanced Settings->Configuration Server. 10 In the "XML Push Server List (Approved IP Addresses)" field, enter the host IP address and/or domain name server.
Operational IP Phone Features Operational Features For the 53i 1 Click on Operation->Programmable Keys. 53i Screen 2 For the 53i, select a key from keys 3 through 6. 3 In the "Hard Key" field, select XML from the list box. 4 In the "Value" field, enter the IP address or qualified domain name of the XML application. 5 Click to save your changes. The XML application is applied to the IP phone immediately.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 6 Click on Advanced Settings->Configuration Server.. 7 In the "XML Push Server List (Approved IP Addresses)" field, enter the host IP address and/or domain name server. You can enter multiple IP address and/or domain name servers (separated by commas). In the example in Step 6, the illustration shows a host IP address of "10.50.10.53, 10.50.10.54" in the applicable field. 8 Click to save your changes.
Operational IP Phone Features Operational Features Use the following procedure to use the XML feature on the IP phone. Operational IP Phone Features IP Phone UI Step Action For the 55i/57i/57i CT: 1 Press the Services key on the phone to display the Services menu. 2 Select "Custom Features". 3 Use the r and s to scroll through the line items in a menu-driven and directory "Custom Features" screen. Message services display to the screen after selecting the "Custom Features" option.
Operational IP Phone Features IP Phone Administrator Guide Operational Features IP Phone UI Step Action For the 53i: 1 Press the programmable key configured on the phone for XML.. A "Custom Features" screen displays. 2 3 Use the r and s to scroll through the customized features. For menu and directory services, select a service to display the information for that customized service. Message services display to the screen after pressing the programmable key.
Operational IP Phone Features Operational Features Configuration File Parameters Aastra Web UI Parameters at Advanced Settings->Action URI Applicable Variables action uri startup Startup - action uri registered Successful Registration $$SIPUSERNAME$$ $$SIPAUTHNAME$$ $$PROXYURL$$ action uri incoming Incoming Call $$REMOTENUMBER$$ $$DISPLAYNAME$$ $$SIPUSERNAME$$ $$INCOMINGNAME$$ action uri outgoing Outgoing Call $$REMOTENUMBER$$ $$SIPUSERNAME$$ action uri offhook Offhook - action uri onhoo
IP Phone Administrator Guide Operational Features Operational IP Phone Features http://10.50.10.140/outgoing.pl?number=5551212 Note: If the phone can’t find the Action URI you specify, it returns a “NULL” response. For example, http://10.50.10.140/outgoing.pl?number= You can configure this feature via the configuration files or the Aastra Web UI. Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI.
Operational IP Phone Features Operational Features 1 Click on Advanced Settings->Action URI. 2 Enter an XML URI for a startup event in the “Startup” field. For example: http://10.50.10.140/startup This parameter pecifies the URI for which the phone executes a GET on when a startup event occurs. 3 Enter an XML URI for a successful registration in the “Successful Registration” field. For example: http://10.50.10.14/registered.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 4 Enter an XML URI for an incoming call event in the “Incoming Call” field. For example: http://10.50.10.140/incoming.php?number=$$REMOTENUMBER$$ This parameter pecifies the URI for which the phone executes a GET on when an incoming call event occurs.
Operational IP Phone Features Operational Features XML Softkey URI When an administrator enters an XML softkey URI either via the Aastra Web UI or the configuration files, they can specify the following variables: • $$SIPUSERNAME$$ • $$SIPAUTHNAME$$ • $$PROXYURL$$ • $$REMOTENUMBER$$ • $$DISPLAYNAME$$ • $$INCOMINGNAME$$ When the softkey is pressed, if the phone finds a URI configured with variables (in the form $$VARIABLENAME$$), they are replaced with the value of the appropriate variable.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Configuring XML Softkey URIs Use the following procedures to configure XML Softkey URIs using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey/Programmable Key/Feature Key Parameters” on page A-108. Aastra Web UI For the 57i/57i CT: 1 Click on Operation->Softkeys and XML.
Operational IP Phone Features Operational Features 3 In the "Type" field, select XML from the list box. 4 In the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra". 5 In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI For the 53i: 1 Click on Operation->Programmable Keys. 53i Screen 2 On the 53i, select a key from keys 1 through 6. 3 In the "Type" field, select XML from the list box. 4 On the 53i, in the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra". 5 In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed.
Operational IP Phone Features Operational Features SIP Local Dial Plan The IP phones have local dial plan capacity. You configure the SIP Local Dial Plan using the Aastra Web UI or the configuration files. The IP phone SIP local dial plan available symbols are as follows: Symbol Description 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 Digit symbol X Match any digit symbol (wildcard) *, #, .
IP Phone Administrator Guide Operational Features Operational IP Phone Features Dial Plan Example An example of a SIP Local Dial Plan is: [01]XXX|[2-8]XXXX|91XXXXXX XXXX|X+.|*XX The dial plan in the above example can accept any 4-digit dial strings that begin with a '0' or '1', any 5-digit dial strings that begin with a '2' up to '8', any 12-digit dial strings that begin with '91', any non-empty digit string that ends with a '.' or any 2-digit code that begins with a '*'.
Operational IP Phone Features Operational Features Example sip dial plan: 1+#,9 where “9” is the prepended digit, and you dial the following number: 15551212 the IP phone automatically adds the “9” digit to the beginning of the dialed number before the number is forwarded as 915551212. Note: You can configure a local dial plan via the configuration files or the Aastra Web UI. SIP Dial Plan Terminator The IP phone allows the configuration of a dial plan terminator.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Configuring the SIP Local Dial Plan Use the following procedures to configure the SIP Local Dial Plan using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “SIP Local Dial Plan Settings” on page A-37. Aastra Web UI 1 Click on Basic Settings->Preferences.
Operational IP Phone Features Operational Features 5 Click to save your changes. You must restart your IP phone for the changes to take affect. 6 Click on Operation->Reset. 7 In the "Restart Phone" field click phone. to restart the IP phone and apply the dial plan to the IP Optional for all models: 8 In addition to configuring the dial plan and dial plan terminator above, you can also configure names that are displayed on the idle screen rather than the user name and phone number, respectively.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Incoming/Outgoing Intercom with Auto-Answer The Intercom feature allows you to press the configured Intercom button on the IP phone and then enter the number you want to call to initiate an intercom call. Intercom calls can be controlled either locally (phone-side) or by the SIP server (server-side). Note: Auto-answer and intercom are applicable to all IP phone models.
Operational IP Phone Features Operational Features Incoming Intercom Calls Configuring Intercom Calls and Auto-Answer You can configure the Intercom feature and auto-answer using the configuration files or the Aastra Web UI. Note: An administrator can configure the incoming and outgoing Intercom feature. A user can configure the incoming Intercom feature only. Use the following procedures to configure Intercom calls and auto-answer on the IP phone.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI Outgoing intercom settings (55i, 57i anc 57i CT only): 1 Click on Basic Settings->Preferences->Outgoing Intercom Settings. 2 Select an Intercom type for outgoing Intercom calls from the Type list box. Valid values are Phone-Side, Server-Side, Off. Default is Off. 3 If Server-Side is selected, enter a prefix to add to the phone number in the "Prefix Code" field. Note: For Sylantro servers, enter *96.
Operational IP Phone Features Operational Features Incoming intercom settings: 1 Click on Basic Settings->Preferences->Incoming Intercom Settings. 2 The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls. To disable this field, uncheck the box.\ Note: If the Auto-Answer field is not checked (disabled), the phone rejects the incoming intercom call and sends a busy signal to the caller.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Audio Transmit and Receive Gain Adjustments The audio gain properties for the IP phone handset, headset, and speakerphone is adjusted to reduce side-tone and echo on the local and far-end equipment.
Operational IP Phone Features Operational Features Description Handsfree tx gain The increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. Audio mode Allows you to configure how the d/f key (handsfree key) works. Audio mode has 4 options: 0 (Speaker) - Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the d /fkey.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phones. Ring Tones There are several distinct ring tones a user or administrator can select from to set on the IP phones. You can enable/disable these ring tones on a global basis or on a per-line basis. The following table identifies the valid settings and default values for eac h type of configuration method.
Operational IP Phone Features Operational Features Configuration Method Default Value Global: Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Global: Tone 1 Per-Line: Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per-Line: Global 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Ring Tone Sets 5-150 In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of tones customized for a specific country.
Operational IP Phone Features Operational Features Configuring Ring Tones and Tone Sets Configuration Files For specific parameters you can set in the configuration files for ring tones, see Appendix A, the section, “Ring Tone and Tone Set Global Settings” on page A-77 or “Ring Tone Per-Line Settings” on page A-78. IP Phone UI Step Action For global configuration only: 1 Press on the phone to enter the Options List. 2 Select Tones. 3 Select Set Ring Tone.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 1 Click on Basic Settings->Preferences. For global configuration: 2 In the "Ring Tones" section, select a country from the "Tone Set" field. 3 Select a value from the "Global Ring Tone" field. Note: See the “Ring Tone Settings Table” on page 5-148 for valid values. For per-line configuration: 4 In the "Ring Tone" section, select a line for which you want to set ring tone.
Operational IP Phone Features Operational Features Priority Alerting You can enable or disable priority alerting on the IP phone for the Asterisk, Broadworks, and Sylantro servers using the configuration files and the Aastra Web UI. Configuration of priority alerting is on a global-basis only. How Priority Alerting Works When the IP phone detects an incoming call, the phone firmware inspects the INVITE request in the IP packet for an "Alert-Info" header.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Sylantro Servers 5-154 The ring tone keywords that can display in the "Alert-Info" header for a Sylantro server are: Sylantro Sesrver Ring Tone Keywords alert-acd (auto call distribution) alert-community-1 alert-community-2 alert-community-3 alert-community-4 alert-emergency alert-external alert-group alert-internal alert-priority When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keywo
Operational IP Phone Features Operational Features Ring Tone Pattern (Sylantro Servers) Call criteria alert-acd (auto call distribution) alert-community-1 alert-community-2 alert-community-3 alert-community-4 alert-emergency alert-external alert-group alert-internal alert-priority 41-001160-00, Rev 01 Release 2.
Operational IP Phone Features IP Phone Administrator Guide Operational Features 5-156 The following table identifies the different Bellcore ring tone patterns and cadences.
Operational IP Phone Features Operational Features Call Waiting Tones A discreet tone alerts you to the new caller, so you can answer your second incoming call by putting your first caller on hold. The IP phones use the following Bellcore-specified call waiting tones.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Configuring Priority Alerting Use the following procedures to configure priority alerting on the IP phones. Configuration Files For specific parameters you can set in the configuration files for priority alerting, see Appendix A, the section, “Priority Alert Settings” on page A-80. Aastra Web UI 1 Click on Basic Settings->Preferences.
Operational IP Phone Features Operational Features 3 Select a ring tone pattern for each of the following fields: • • • • • • • • • • 4 Operational IP Phone Features Aastra Web UI Group Internal External Emergency Priority auto call distribution community-1 community-2 community-3 community-4 Click to save your changes. You must restart your IP phone for the changes to take affect. 5 Click on Operation->Reset. 6 In the "Restart Phone" field click 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the configuration files and the Aastra Web UI. Configuring Stuttered Dial Tone Use the folllowing procedures to configure stuttered dial tone on the IP phones.
Operational IP Phone Features Operational Features 3 Click Operational IP Phone Features Aastra Web UI to save your changes. You must restart your IP phone for the changes to take affect. 4 Click on Operation->Reset. 5 In the "Restart Phone" field click 41-001160-00, Rev 01 Release 2.0 to restart the IP phone.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Call Waiting Tone You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the configuration files and the Aastra Web UI. Configuring Call Waiting Tone Use the folllowing procedures to configure a call waiting tone on the IP phones.
Operational IP Phone Features Operational Features 3 Click Operational IP Phone Features Aastra Web UI to save your changes. You must restart your IP phone for the changes to take affect. 4 Click on Operation->Reset. 5 In the "Restart Phone" field click 41-001160-00, Rev 01 Release 2.0 to restart the IP phone.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Language The IP phones support several different languages. You can have the IP phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language.
Operational IP Phone Features Operational Features Example language language language language 1: 2: 3: 4: lang_fr-ca.txt lang_it.txt lang_de.txt lang_es.txt The above entries in the .cfg file tells the phone which language packs to load. When the language pack(s) have loaded, you must then use the configuration files IP Phone UI to specify which language to display on the IP phone. You must use the Aastra Web UI to specify the language to use in the Web UI.
IP Phone Administrator Guide Operational Features Operational IP Phone Features Loading Language Packs via the Aastra Web UI 5-166 Using the Aastra Web UI, you can specify a language pack to load using the parameters at Basic Settings->Preferences->Language Settings.
Operational IP Phone Features Operational Features Specifying the Language to Use Use the following procedures to specify the language to use on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Language Settings” on page A-86 and “Language Pack Settings” on page A-87. Notes: 1. If you specify the language to use on the phone via the configuration files, you must reboot the phone for the changes to take affect. 2.
Operational IP Phone Features IP Phone Administrator Guide Operational Features IP Phone UI Step Action 1 Press 2 Select Language. 3 Select English (English), Francais (French), Espanol (Spanish), Deutsch (German), or Italiano (Italian). on the phone to enter the Options List. Notes: 1. Valid values for the 57i CT are English, French, and Spanish only. 2. All languages may not be available for selection. The available languages are dependant on the language packs currently loaded to the IP phone.
Operational IP Phone Features Operational Features 1 Click on Basic Settings->Preferences->Language Settings. Loading the Lanaguage Pack 2 In the “Language N” fields, enter the file name of the language pack you want to use to display a specific language in the Aastra Web UI. For example, you could enter the following in the “Language 1”, “Language 2”, “Language 3”, and “Language 4” fields to display the Aastra Web UI in French, Spanish, German, and Italian: lang_fr-ca.txt lang_es.txt lang_de.
Operational IP Phone Features IP Phone Administrator Guide Operational Features Aastra Web UI 6 After restarting your phone, log back in using the Aastra Web UI. 7 Click on Basic Settings->Preferences->Language Settings. 8 In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: • • • • • English (default) French Spanish German Italian Notes: 1. Valid values for the 57i CT are English, French, and Spanish only. 2.
About this chapter Introduction The IP phones have advanced operational features you can configure using the configuration files and/or the Aastra Web UI. This chapter describes each of these features and provides procedures for configuring each feature.
IP Phone Administrator Guide Advanced Operational Features Advanced Operational Features Advanced Operational Features This section provides the following information about advanced features of the IP phones: Feature Description MAC Address/Line Number in REGISTER Messages Allows you to enable or disable the sending of the MAC address and line number from the IP phone to the call server, in a REGISTER message.
Advanced IP Phone Operational Features Advanced Operational Features MAC Address/Line Number in REGISTER Messages Aastra-Mac: Aastra-Line: The MAC address is sent in uppercase hex numbers, for example, 00085D03C792. The line number is a number between 1 and 9. The following parameters allow you to enable/disable the sending of MAC address and line number to the call server: • sip send mac • sip send line These parameters are disabled by default.
IP Phone Administrator Guide Advanced Operational Features Advanced Operational Features . Aastra Web UI Step Action 1 Click on Advanced Settings->Global SIP->Advanced SIP Setting. 2 Enable the "Send MAC Address in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box). 3 Enable the "Send Line Number in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box). 4 Click to save your settings.
Advanced IP Phone Operational Features Advanced Operational Features SIP Message Sequence for Blind Transfer The following parameter allows the system administrator to force the phone to use the Blind Transfer method available in software versions prior to 1.4: sip cancel after blind transfer This parameter is configurable via the configuration files only.
IP Phone Administrator Guide Advanced Operational Features Advanced Operational Features Update Caller ID During a Call It is possible for a proxy or call server to update the Caller ID information that displays on the phone during a call, by modifying the SIP Contact header in the 200 OK message and/or in a re-INVITE message. The phone displays the updated name and number information contained within the Contact header.
Advanced IP Phone Operational Features Advanced Operational Features Boot Sequence Recovery Mode You can disable this feature using the following parameter in the configuration files: • force web recovery mode disabled Valid values for this parameter are 0 (false) and 1 (true). Default is 0 (false). A boot counter increments after each faulty boot. When the counter reaches a predetermined value, it forces Web recovery mode. The counter is reset to zero upon a successful boot.
IP Phone Administrator Guide Advanced Operational Features Advanced Operational Features Auto-discovery Using mDNS 6-8 The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server, it is automatically configured by that TFTP server. An unconfigured phone (phone right out of the box) added to a network, attempts to auto-discover a configuration server on the network without any end-user intervention.
Advanced IP Phone Operational Features Advanced Operational Features Single Call Restriction (57i CT only) When this feature is enabled (set to 1), you can make separate active calls from the 57i CT base unit and from the cordless handset. If this feature is disabled (set to 0), only one call can be active at a time either from the base unit or from the handset.
Advanced Operational Features IP Phone Administrator Guide Advanced Operational Features Aastra Web UI Step Action 1 Click on Advanced Settings->Global SIP->RTP Settings. 2 Enable the "Two Call Support" field by checking the check box. (Disable this field by unchecking the box). 3 Click to save your settings. Note: The session prompts you to restart the IP phone to apply the configuration settings. 4 6-10 Select Operation->Reset and click .. 41-001160-00, Rev 01 Release 2.
About this chapter Introduction This chapter provides information about encryption on the IP phones and provides methods an administrator can use to store encryped files to a server. Topics This chapter covers the following topics: Topic Page Encryption and the IP Phone page 7-2 Configuration File Encryption Method page 7-2 Procedure to Encrypt/Decrypt Configuration Files page 7-3 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Encryption and the IP Phone Encryption and the IP Phone Encryption and the IP Phone An encryption feature for the IP phone allows Service Providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive information (i.e., user accounts, login passwords, registration information). Service Providers also have the capability of locking a phone to use a specific server-provided configuration only.
Encryption and the IP Phone Encryption and the IP Phone Note: If the use of encrypted configuration files is enabled (via security.tuz or pre-provisioned on the IP phone) the aastra.cfg and .cfg files are ignored, and only the encrypted equivalent files aastra.tuz and .tuz are read. Procedure to Encrypt/Decrypt Configuration Files To encrypt the IP phone configuration files: 1. Open a command line window application (i.e., DOS window). 2. At the prompt, enter anacrypt.exe and press .
IP Phone Administrator Guide Encryption and the IP Phone Encryption and the IP Phone Examples The following examples illustrate the use of the anacrypt.exe file. Example 1 Encrypt aastra.cfg into aastra.tuz using password 1234abcd: C:\> anacrypt aastra.cfg -p 1234abcd Example 2 Decrypt aastra.tuz into aastra.cfg prompting user for password: C:\> anacrypt aastra.tuz Example 3 Decrypt mac.tuz using password 1234abcd, display plaintext on console: C:\> anacrypt aastra.
Encryption and the IP Phone Encryption and the IP Phone Example 7 Encryption and the IP Phone Use the "-v" variable to display version number. C:\> anacrypt -v The encryption tag format supported by this anacrypt is: Tuzo v1.3 rev1 The corresponding IP phone firmware build is: 20051017 41-001160-00, Rev 01 Release 2.
About this chapter Introduction This chapter provides information about upgrading the IP phone firmware. Topics This chapter covers the following topics: Topic Page Upgrading the Firmware page 8-2 Manual Firmware Update (TFTP only) page 8-2 Manual Firmware and Configuration File Update page 8-4 Automatic Update (auto-resync) page 8-6 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Upgrading the Firmware Firmware Upgrade Upgrading the Firmware The IP phone uses a TFTP, FTP, or HTTP server (depending on the protocol configured on the IP phone) to download configuration files and firmware. The configuration server should be ready and be able to accept connections. For information on setting up the configuration server, see Chapter 1, the section, “Configuration Server Requirement” on page 1-6.
Firmware Upgrade Upgrading the Firmware Firmware Upgrade Aastra Web UI Step Action 1 Click on Advanced Settings->Firmware Update. 2 Enter the TFTP server IP address or qualified domain name in the "TFTP Server IP" field. 3 Enter the firmware file name (.st) that you want to download to your IP phone in the "File Name" field. For example, 53i.st. This file name must match the actual name of the firmware file residing on your configuration server. 4 Click .
IP Phone Administrator Guide Upgrading the Firmware Firmware Upgrade Manual Firmware and Configuration File Update Restarting the phone forces the phone to check for both firmware and configuration files stored on the configuration server. Warning: Do not reset or turn off the phone until the download is complete. IP Phone UI Step Action 1 For 53i: Press Ion the phone to enter the Options List. For 55i/57i/57i CT: Press on the phone to enter the Options List. 2 Select Phone Status.
Firmware Upgrade Upgrading the Firmware Firmware Upgrade Aastra Web UI Step Action 1 Click on Operation->Reset. 2 Click 3 Click OK at the confirmation prompt. . The firmware and configuration files download from the configuration server. 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Upgrading the Firmware Firmware Upgrade Automatic Update (auto-resync) The auto-resync feature on the IP phones allows an administrator to enable the phone to be updated automatically once a day at a specific time in a 24-hour period if the files on the server have changed. This feature works with TFTP, FTP, and HTTP servers. An administrator can enable this feature using the Aastra Web UI or using the configuration files (aastra.cfg and .cfg).
Firmware Upgrade Upgrading the Firmware Configuring Automatic Update Notes: 1. If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot. 2. Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto-resync update. Auto-resync affects the configuration files only. However, the settings in the Aastra Web UI take precedence over the IP phone UI and the configuration files. 3.
Firmware Upgrade IP Phone Administrator Guide Upgrading the Firmware Aastra Web UI Step Action 1 Click on Advanced Settings->Configuration Server->Auto-Resync. 2 Select the auto-resync mode from the Mode field. Valid values are None, Configuration Files, Firmware, Both. Default is None. 3 Select the time from the Time (24-hour) field that you want the update to take place. Valid values are 00:00 to 23:30 (in 30 minute increments). 4 Click to save your settings. These changes are not dynamic.
Firmware Upgrade Upgrading the Firmware Reference Firmware Upgrade For more information about setting automatic update on the IP phone, see the "auto resync mode" and "auto resync time" parameters, see Appendix A, the section, “Configuration Server Settings” on page A-11. 41-001160-00, Rev 01 Release 2.
Troubleshooting About this chapter About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. It also includes answers to questions you may have while using the IP phones.
IP Phone Administrator Guide Troubleshooting Troubleshooting Troubleshooting This section describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes.
Troubleshooting Troubleshooting Module Settings The blog, as used on the IP phones, is a an online debugging tool that can be frequently updated and intended for technical support analyzation. Blogs are defined by their format: a series of entries posted to a single page in reverse-chronological order. The blogs are separated into modules which allow you to log specific information for analyzing.
Troubleshooting IP Phone Administrator Guide Troubleshooting You can set Module debug levels using the configuration files or the Aastra Web UI. Note: When setting the debug level values using the Aastra Web UI, you must convert to decimal when entering the number. Support Information You can save the local and/or server configuration files of the IP phone to the location specified in the "Log Settings" section.
Troubleshooting Troubleshooting Performing Troubleshooting Tasks Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Troubleshooting Parameters” on page A-138. 41-001160-00, Rev 01 Release 2.0 9-5 Troubleshooting Use the following procedure to perform troubleshooting on the IP phone via the configuration files..
Troubleshooting IP Phone Administrator Guide Troubleshooting Aastra Web UI Step Action 1 Click on Advanced Settings->Troubleshooting. To set log settings: 2 In the "Log IP" field, enter the IP address of where you want log files to be stored. 3 In the "Log Port" field, enter the port number associated with the IP address specified in the "Log IP" field. This port passes the information from the IP phone to the IP address location. 9-6 41-001160-00, Rev 01 Release 2.
Troubleshooting Troubleshooting Step Action 4 Click 5 Click on Operation->Reset. 6 In the "Restart Phone" field click Troubleshooting Aastra Web UI to save your settings. to restart the IP phone. To set blog modules: 7 Select a module for which you want to have log files created and sent to a blog. 8 Enter a value (in decimal format) in the “Debug Level” field. For example, 65535. Note: You must enter the value in decimal format. 9 Click 10 Click on Operation->Reset.
IP Phone Administrator Guide Troubleshooting Solutions Troubleshooting Troubleshooting Solutions Description This section describes solutions to some most common problems that can occur while using the IP phones. Why does my phone display “Application missing”? If you have experienced networking issues while the phone was downloading the application from the TFTP server, it is possible that the phone can no longer retrieve the required firmware file.
Troubleshooting Troubleshooting Solutions Why does my phone display the “No Service” message? The phone displays the “No Service” message if the SIP settings have not been set up correctly. The Registrar server could be set to 0.0.0.0. A global value of 0.0.0.0 disables registration. However, the phone is still active and you can dial using username@ip address of the phone. The phone displays "No Service". If the Registrar IP address is set to 0.0.0.0 for a per-line basis (i.e, line 1, line 2, etc.
IP Phone Administrator Guide Troubleshooting Solutions Troubleshooting Reason: Neither of the .tuz and aastra.tuz files are present on the configuration server (TFTP/FTP/HTTP). Fix: Create the encrypted files using anacrypt.exe and copy them to the configuration server. Reason: The encrypted .tuz or aastra.tuz file is encrypted using a different version of anacrypt.exe than the phone firmware. Fix: Run "anacrypt.
Troubleshooting Troubleshooting Solutions How do I restart the IP phone? Troubleshooting IP Phone UI Step Action 1 For 53i: Press Ion the phone to enter the Options List. For 55i/57i/57i CT: Press on the phone to enter the Options List. 2 Select Phone Status. 3 Select Restart Phone. 4 For 53i: Press #=Confirm to restart the phone. For 55i/57i/57i CT: Press Restart to restart the phone. Note: To cancel without restarting the phone, press Cancel.
Troubleshooting IP Phone Administrator Guide Troubleshooting Solutions Aastra Web UI Step Action 2 Click 3 Click OK at the confirmation prompt. 9-12 .. 41-001160-00, Rev 01 Release 2.
Troubleshooting Troubleshooting Solutions How do I set the IP phone to factory default? Troubleshooting IP Phone UI Step Action 1 For 53i: Press Ion the phone to enter the Options List. For 55i/57i/57i CT: Press on the phone to enter the Options List. 2 Select Phone Status. 3 For 53i: Select Restore Defaults. For 55i/57i/57i CT: Select Factory Default. To restore all factory defaults: 4 Select All Defaults.
Troubleshooting IP Phone Administrator Guide Troubleshooting Solutions IP Phone UI Step Action 9 For 53i: Press #=Confirm. For 55i/57i/57i CT: Press Default. Note: Press Cancel to cancel the operaiton. 10 Press Restart when the phone prompts you to restart the phone. Aastra Web UI Step Action 1 Click on Operation->Reset. To restore all factory defaults: 2 In the "Restore to Factory Defaults" field, click .
Troubleshooting Troubleshooting Solutions Step Action To restore the local configuration file factory defaults only: 4 In the "Remove Local Configuration Settings" field, click . This restores all factory defaults to the local configuration file. It removes the configuration file that contains saved parameters set from the Aastra Web UI or the IP phone UI.. 5 Press to restart the phone. 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Troubleshooting Solutions Troubleshooting How to reset a user’s password? IP Phone UI Step Action 1 For 53i: Press Ion the phone to enter the Options List. For 55i/57i/57i CT: Press on the phone to enter the Options List. 2 Select User Password. 3 Enter the current user password. 4 Enter the new user password. 5 Re-enter the new user password. 6 Press Enter to save the new password. A message, "Password Changed" displays on the screen.
Troubleshooting Troubleshooting Solutions Step Action 4 In the "Confirm Password" field, enter the new user password again. 5 Click Troubleshooting Aastra Web UI to save your changes. 41-001160-00, Rev 01 Release 2.
Configuration Parameters About this appendix About this appendix Introduction This appendix describes the parameters you can set in the configuration files for the IP phones. The configuration files include and config.cfg.
IP Phone Administrator Guide About this appendix Appendix A Topic Page Time and Date Settings page A-30 SIP Local Dial Plan Settings page A-37 SIP Basic, Global Settings page A-40 SIP Basic, Per-Line Settings page A-48 Advanced SIP Settings page A-58 RTP, Codec, DTMF Global Settings page A-63 DTMF Per-Line Settings page A-65 Silence Suppression Settings page A-66 Voicemail Settings page A-67 Directory Settings page A-68 Callers List Settings page A-69 Call Forward Settings page A-
Configuration Parameters About this appendix Topic Page page A-121 Handset Feature Key Settings for the 57i CT page A-126 Expansion Module Key Settings for 536M (53i/55i) and 560M (57i/57i CT) page A-128 Locking Softkeys and Programmable Keys page A-131 Advanced Operational Parameters page A-134 MAC Address/Line Number page A-134 Blind Transfer Setting. page A-135 Update Caller ID Setting. page A-136 Boot Sequence Recovery Mode.
IP Phone Administrator Guide Setting Parameters in Configuration Files Appendix A Setting Parameters in Configuration Files You can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg and .cfg files are stored on the server. The aastra.cfg file stores global IP phone configuration settings. The .cfg file stores configuration settings specific to the IP phone with that MAC address.
Configuration Parameters Operational, Basic, and Advanced Parameters Operational, Basic, and Advanced Parameters Network Settings Parameter – dhcp IP phone UI Aastra Web UI DHCP (in Web UI) Configuration Files Description Enabling DHCP will populate most of the network information. The DHCP server should serve the network information that the IP phone requires. If the IP phone is unable to get any required information then it should be entered manually. Parameters affected: ip.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – subnet mask IP phone UI Aastra Web UI Subnet Mask (in Web UI) Configuration Files Description Subnet mask defines the IP address range local to the IP phone. Format IP address Default Value 255.255.255.0 Range Not Applicable Example subnet mask: 255.255.255.
Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – dns2 IP phone UI Aastra Web UI Secondary DNS (in Web UI) Configuration Files Description Secondary domain name servers’ IP address. Format IP address Default Value 0.0.0.0 Range Not Applicable Example dns2: 192.168.0.6 Parameter – ethernet port 0 Aastra Web UI Appendix A Configuration Files Options->Network Settings Advanced Settings->Network-> Basic Network Settings aastra.cfg, .
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – ethernet port 1 Aastra Web UI Configuration Files Advanced Settings->Network-> Basic Network Settings aastra.cfg, .cfg Ethernet Port 1 (in Web UI) Description The send (TX) and receive (RX) method to use on Ethernet port 1 to transmit and receive data over the LAN.
Configuration Parameters Operational, Basic, and Advanced Parameters Emergency Dial Plan Settings Configuration Files Aastra Web UI aastra.cfg, .cfg Operation->Phone Lock Description Allows you to specify an emergency number to use on your IP phone so a caller can contact emergency services in the local area when required. The default emergency numbers on the IP phones is 911, 999, 112, and 110. 911 - A United States emergency number. 999 - A United Kingdom emergency number.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – options password enabled Configuration Files aastra.cfg, .cfg Description Enables or disables password protection of the Options key on the IP phone. If enabled, upon pressing the Options key, a user has to enter a password at the IP phone UI.
Configuration Parameters Operational, Basic, and Advanced Parameters Configuration Server Settings IP phone UI Aastra Web UI Configuration Files Options->Network Settings Advanced Settings->Configuration Server aastra.cfg, .cfg Download Protocol (in Web UI) Description Protocol to use for downloading new versions of software to the IP phone.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – alternate tftp server Alternate TFTP (in Web UI) IP phone UI Aastra Web UI Configuration Files Options->Network Settings->TFTP Server-> Alernate TFTP Advanced Settings->Configuration Server aastra.cfg, .cfg Description The alternate TFTP server’s IP address or qualified domain name. This will become effective after this configuration file has been downloaded into the phone.
Configuration Parameters Operational, Basic, and Advanced Parameters IP phone UI Aastra Web UI Configuration Files Options->Network Settings->FTP Server Advanced Settings->Configuration Server aastra.cfg, .cfg FTP Server (in Web UI) Description The FTP server’s IP address or network host name. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign a username and password for access to the FTP server.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – http server IP phone UI Aastra Web UI Configuration Files Options->Network Settings->HTTP Server Advanced Settings->Configuration Server aastra.cfg, .cfg HTTP Server (in Web UI) Description The HTTP server’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign an HTTP relative path to the HTTP server.
Configuration Parameters Operational, Basic, and Advanced Parameters HTTPS Server (in Web UI) IP phone UI Aastra Web UI Configuration Files Options->Network Settings->HTTPS-> HTTPS Client->Download Server Advanced Settings->Configuration Server aastra.cfg, .cfg Description The HTTPS server’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign an HTTPS relative path to the HTTPS server.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – auto resync mode Mode (in Web UI) Aastra Web UI Configuration Files Advanced Settings->Configuration Server-> Auto-Resync aastra.cfg, .cfg Description Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period. This parameter works with TFTP, FTP, and HTTP servers.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Configuration Server-> Auto-Resync aastra.cfg, .cfg Time (24-hour) (in Web UI) Description Sets the time of day in a 24-hour period for the IP phone to be automatically updated. This parameter works with TFTP, FTP, and HTTP servers. Notes: 1. The resync time is based on the local time of the IP phone. 2. The value of 00:00 is 12:00 A.M. 3.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Network Address Translation (NAT) Settings Parameter – sip nat ip IP phone UI Aastra Web UI Configuration Files Options->SIP Settings Advanced Settings->Network aastra.cfg, .cfg NAT IP (in Web UI) Description IP address the network device that enforces NAT. Format IP Address Default Value 0.0.0.0 Range Not Applicable Example sip nat ip: 192.245.2.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Network aastra.cfg, .cfg Nortel NAT Timer (in Web UI) Description The interval, in seconds, that the phone sends SIP ping requests to the Nortel proxy. Format Integer Default Value 30 Range 0 to 2147483647 Example sip nortel nat timer: 60 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A HTTPS Client and Server Settings Parameter – https client method HTTPS Client Method (in Web UI) Description IP Phone UI Client Aastra Web UI Configuration Files Options->Network Settings->HTTPS->HTTPS Advanced Settings->Network-> Advanced Network Settings aastra.cfg, .cfg Defines the security method that the client advertises to the server during the Secure Socket Layer (SSL) handshake.
Configuration Parameters Operational, Basic, and Advanced Parameters IP Phone UI Aastra Web UI Options->Network Settings->HTTPS-> HTTPS Server->XML Advanced Settings->Network-> Advanced Network Settings aastra.cfg, .cfg HTTPS Server - Block XML HTTP POSTs (in Web UI) Configuration Files Description Enables or disables the blocking of XML scripts from HTTP POSTs. Some client applications use HTTP POSTs to transfer XML scripts.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A UPnP Settings Parameter – upnp manager IP phone UI Aastra Web UI UPnP (in Web UI) Configuration Files Description Enables or disables Universal Plug and Play (UpnP) on the IP phone. If you set this parameter to “0”, you can manually configure NAT on the IP phone and the UPnP manager will not start.
Configuration Parameters Operational, Basic, and Advanced Parameters IP Phone UI Aastra Web UI RTP Port Base (in IP Phone UI) Configuration Files Options->SIP Settings->RTP Port Base Advanced Settings->Network-> Advanced Network Settings aastra.cfg, .cfg NAT RTP Port (in Web UI) Description Indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Virtual Local Area Network (VLAN) Settings Parameter – tagging enabled VLAN Enable (in Web UI) IP phone UI Enable Aastra Web UI Configuration Files Options->Network Settings->VLAN->VLAN Advanced Settings->Network->VLAN->Global aastra.cfg, .cfg Description Enables or disables VLAN on the IP phones.
Configuration Parameters Operational, Basic, and Advanced Parameters SIP Priority RTP Priority RTCP Priority (for Port 0 in Web UI) Description IP phone UI Options->Network Settings->VLAN->Phone-> Priority->SIP Options->Network Settings->VLAN->Phone-> Priority->RTP Options->Network Settings->VLAN->Phone-> Priority->RTCP Aastra Web UI Configuration Files Advanced Settings->Network->VLAN->Port 0 aastra.cfg, .
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – priority non-ip Priority, Non-IP Packet (in Web UI) IP phone UI Aastra Web UI Configuration Files Options->Network Settings->VLAN->Phone-> Priority->Other Advanced Settings->Network->VLAN->Global aastra.cfg, .cfg Description Specifies the priority value for non-IP packets.
Configuration Parameters Operational, Basic, and Advanced Parameters Type of Service (ToS)/DSCP Settings IP phone UI Aastra Web UI Configuration Files Options->Network Settings-> Type of Service->SIP Advanced Settings->Network-> Type of Service,DSCP aastra.cfg, .cfg Description The Differentiated Services Code Point (DSCP) for SIP packets.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Time Server Settings Parameter – time server disabled Aastra Web UI Configuration Files Advanced Settings->Network-> Advanced Network Settings aastra.cfg, .cfg NTP Time Servers (in Web UI) Description Enables or disables the time server. This parameter affects the time server1, time server2, and time server3 parameters. Setting this parameter to 0 allows the use of the configured Time Server(s).
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Network-> Advanced Network Settings aastra.cfg, .cfg Time Server 2 (in Web UI) Description The secondary time server's IP address or qualified domain name. If the time server is enabled, and the primary time server is not configured or cannot be accessed the value for time server2 will be used to request the time from.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Time and Date Settings Parameter – time format IP phone UI Configuration Files Options->Time and Date->Time Format aastra.cfg, .cfg Time Format (in Phone UI) Description This parameter changes the time to 12 hour or 24 hour format. Use “0” for the 12 hour format and “1” for the 24 hour format.
Configuration Parameters Operational, Basic, and Advanced Parameters IP phone UI Configuration Files Options->Time and Date->Daylight Savings aastra.cfg, .cfg Appendix A Parameter – dst config Daylight Savings (in Phone UI) Description Enables/disables the use of daylight savings time.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Time Zone Name/Time Zone Code Table A-32 Time Zone Name Time Zone Code AD-Andorra AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba CET AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Berm
Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague NST AST EST EST CST MST PST PST CET CKS CLS EAS CST COS CST CST EES CET DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo CET CET AST AST EE-Tallinn ES-Madrid ES-Canary EET CET WET FI-Helsinki FJ-Fiji FK-Stanl
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters A-34 Time Zone Name Time Zone Code HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest HKS CST CET EST CET IE-Dublin IS-Reykjavik IT-Rome GMT GMT CET JM-Jamaica JP-Tokyo EST JST KY-Cayman EST LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga AST CET EET CET EET MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX
Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Code PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion EST PES CET AST WET WET AZO PYS RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr EET EET MSK SAM YEK OMS NOV KRA IRK YAK VLA SAK MAG PET ANA SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-S
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters A-36 Time Zone Name Time Zone Code VA-Vatican CET YU-Belgrade CET 41-001160-00, Rev 01 Release 2.
Configuration Parameters Operational, Basic, and Advanced Parameters SIP Local Dial Plan Settings Parameter – displayName1 Aastra Web UI Configuration Files Basic Settings->Preferences aastra.cfg, .cfg Idle Display Name 1 (in Web UI) Description The name displayed on the idle screen rather than the user name and phone number.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip dial plan Aastra Web UI Configuration Files Basic Settings->Preferences aastra.cfg, .cfg Local Dial Plan (in Web UI) Description A dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number. The SIP local dial plan is as follows: SymbolDescription 0, 1, 2, 3, 4, 5, 6, 7, 8, 9 Digit symbol X Match any digit symbol (wildcard) *, #, .
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Basic Settings->Preferences aastra.cfg, .cfg Send Dial Plan Terminator (in Web UI) Description The IP phone allows the configuration of a dial plan terminator. When you configure the IP phone to use a dial plan terminator or timeout (such as the pound symbol (#)) the phone waits 4 or 5 seconds after you pick up the handset or press a key to make a call.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A SIP Basic, Global Settings SIP Global Authentication Settings Parameter – sip screen name IP Phone UI Aastra Web UI Screen Name (in Web UI) Configuration Files Description Used to display text on the screen of the phone. You may want to set this parameter to display the phone user's name.
Configuration Parameters Operational, Basic, and Advanced Parameters IP Phone UI Aastra Web UI Caller ID (in Web UI) Configuration Files Description Used in the display name field of the From SIP header field. Some IP PBX systems use this as the caller’s ID and some may overwrite this with the string that is set at the PBX system.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip bla number Aastra Web UI Configuration Files Advanced Settings->Global SIP-> Basic SIP Settings aastra.cfg, .cfg BLA Number (in Web UI) Description Allows you to assign a phone number that is shared across all IP phones.
Configuration Parameters Operational, Basic, and Advanced Parameters SIP Global Network Settings. IP Phone UI Aastra Web UI Proxy Server (in Web UI) Configuration Files Description The IP address of the SIP proxy server for which the IP phone uses to send all SIP requests. A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user. Format IP address or fully qualified Domain Name Default Value 0.0.0.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip backup proxy ip Aastra Web UI Configuration Files Advanced Settings->Global SIP-> Basic SIP Network Settings aastra.cfg, .cfg Backup Proxy Server (in Web UI) Description The IP address of the backup SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable. Format IP address or fully qualified Domain Name Default Value 0.0.0.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Global SIP-> Advanced SIP Settings aastra.cfg, .cfg outbound proxy port (in Web UI) Description The proxy port on the proxy server to which the IP phone sends all SIP messages.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip registrar port IP Phone UI Aastra Web UI Registrar Port (in Web UI) Configuration Files Description The registrar's port number. Format Integer Default Value 0 Range Not Applicable Example sip registrar port: 5060 Parameter – sip backup registrar ip Aastra Web UI Configuration Files Options->SIP Settings Advanced Settings->Global SIP-> Basic SIP Settings aastra.cfg, .
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Global SIP-> Basic SIP Network Settings aastra.cfg, .cfg Appendix A Parameter – sip backup registrar port Backup Registrar Port (in Web UI) Description The backup registrar's (typically the backup SIP proxy) port number.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A SIP Basic, Per-Line Settings The following parameters are SIP per-line settings. The value of "N" is 1 - 9 for 53i, 55i, 57i, and 57i CT. SIP Per-Line Authentication Settings Parameter – sip lineN screen name Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 aastra.cfg, .cfg Screen Name (in Web UI) Description Used to display text on the screen of the phone.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 aastra.cfg, .cfg Caller ID (in Web UI) Description Used in the display name field of the From SIP header field. Some IP PBX systems use this as the caller’s ID and some may overwrite this with the string that is set at the PBX system.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip lineN password Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 aastra.cfg, .cfg Password (in Web UI) Description The password that will be used to register at the registrar. Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 password: 12345 A-50 41-001160-00, Rev 01 Release 2.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 aastra.cfg, .cfg BLA Number (in Web UI) Description Allows you to assign a phone number that is shared on specific lines on the IP phone. For Sylantro Server: When configuring the BLA feature on a Sylantro server, the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter for all the phones in the group.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip lineN mode Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 aastra.cfg, .cfg Line Mode (in Web UI) Description Allows you to configure the mode of the line.
Configuration Parameters Operational, Basic, and Advanced Parameters SIP Per-Line Network Settings. Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 aastra.cfg, .cfg Proxy Server (in Web UI) Description The IP address of the SIP proxy server for which the IP phone uses to send all SIP requests. A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targeted user. Format IP address or fully qualified Domain Name Default Value 0.0.0.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip linex backup proxy ip Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 aastra.cfg, .cfg Backup Proxy Server (in Web UI) Description The IP address of the backup SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable. Format IP address or fully qualified Domain Name Default Value 0.0.0.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 aastra.cfg, .cfg Outbound Proxy Port (in Web UI) Description The proxy port on the proxy server to which the IP phone sends all SIP messages. Format Integer Default Value 0 Range Not Applicable Example sip outbound proxy port: 5060 Parameter – sip lineN registrar ip Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 aastra.cfg, .
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip lineN registrar port Aastra Web UI Configuration Files Advanced Settings->Line 1 thru 9 aastra.cfg, .
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Appendix A Parameter – sip linex backup registrar port Advanced Settings->LineN-> Basic SIP Network Settings aastra.cfg, .cfg Backup Registrar Port (in Web UI) Description The backup registrar's (typically the backup SIP proxy) port number.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Advanced SIP Settings Parameter – sip explicit mwi subscription Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .cfg Explicit MWI Subscription (in Web UI) Description If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .cfg Session Timer (in Web UI) Description The time, in seconds, that the IP phone uses to send periodic re-INVITE requests to keep a session alive. The proxy uses these re-INVITE requests to maintain the status' of the connected sessions. See RFC4028 for details.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip T2 timer Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .cfg T2 Timer (in Web UI) Description This timer is a SIP transaction layer timer defined in RFC 3261. Timer 2 represents the amount of time, in milliseconds, a non-INVITE server transaction takes to respond to a request.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .cfg Transport Protocol (in Web UI) Description The protocol that the RTP port on the IP phone uses to send out RTP packets.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip registration timeout retry timer Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, .cfg Registration Timeout Retry Timer (in Web UI) Description Specifies the length of time, in seconds, that the phone waits until it re-attempts to register after a REGISTER message times out.
Configuration Parameters Operational, Basic, and Advanced Parameters RTP, Codec, DTMF Global Settings Aastra Web UI Configuration Files Advanced Settings->Global SIP->RTP Settings aastra.cfg, .cfg Basic Codecs (in Web UI) Description Enables or disables basic codecs. Enabling this parameter allows the IP phone to use the basic Codecs when sending/receiving RTP packets.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – sip out-of-band dtmf Aastra Web UI Configuration Files Advanced Settings->Global SIP->RTP Settings aastra.cfg, .cfg Force RFC2833 Out-of-Band DTMF (in Web UI) Description Enables or disables out-of-band DTMF. Enabling this parameter forces the IP phone to use out-of-band DTMF according to RFC2833.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Advanced Settings->Global SIP->RTP Settings aastra.cfg, .cfg DTMF Method (in Web UI) Description Sets the Dual-tone multifrequency (DTMF) method to use on the IP phone.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Silence Suppression Settings Parameter – sip silence suppression Aastra Web UI Configuration Files Advanced Settings->Global SIP->RTP Settings aastra.cfg, .cfg Silence Suppression (in Web UI) Description Silence suppression is enabled by default on the IP phones. The phone negotiates whether or not to use silence suppression. Disabling this feature forces the phone to ignore any negotiated value.
Configuration Parameters Operational, Basic, and Advanced Parameters Voicemail Settings Configuration Files aastra.cfg, .cfg Description Use this parameter in the .cfg file to configure the phone to dial a specific number to access an existing voicemail account on a Service Provider’s server. The user then follows the voicemail instructions for listening to voicemails. Note: The phone must have a registered voicemail account from a server for this feature to be enabled.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Directory Settings Parameter – directory 1 Aastra Web UI Configuration Files Operation->Directory aastra.cfg, .cfg Directory List (in Web UI) Description The name of a directory list that you can download from the configuration server. Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example directory 1: companylist.
Configuration Parameters Operational, Basic, and Advanced Parameters Callers List Settings Configuration Files aastra.cfg, .cfg Description Enables or disables the Callers List. If this parameter is set to 0, the Callers List can be accessed by all users. If this parameter is set to 1, the IP phone does not save any caller information to the Caller List.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Missed Calls Indicator Settings Parameter – missed calls indicator disabled Configuration Files Description Enables or disables the Missed Calls Indicator. If the "missed calls indicator disabled" parame.ter is set to 0, the indicator increments as unanswered calls come into the IP phone.
Configuration Parameters Operational, Basic, and Advanced Parameters XML Settings Aastra Web UI Configuration Files Operation->Softkeys and XML->Services aastra.cfg, .cfg XML Application URI (in Web UI) Description This is the XML application you are loading into the IP phone configuration. Format HTTP server path or fully qualified Domain Name Default Value Not Applicable Range Not Applicable Example xml application URI: http://172.16.96.63/aastra/internet.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – xml application post list Aastra Web UI Configuration Files Advanced Settings->Configuration Server aastra.cfg, .cfg XML Push Server List (Approved IP Addresses) (in Web UI) Description The HTTP server that is pushing XML applications to the IP phone.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Basic Settings->Preferences Configuration Files aastra.cfg, .cfg Appendix A Parameter – xml status scroll delay Status Scroll Delay (seconds) (in Web UI) Description Specifies the length of time, in seconds, that each XML status message displays on the phone. Note: Changes to this parameter are applied immediately.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Action URI Settings Parameter – action uri startup Aastra Web UI Configuration Files Advanced Settings->Action URI aastra.cfg, .cfg Startup (in Web UI) Description Specifies the URI for which the phone executes a GET on when a startup event occurs. Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri startup: http://10.50.10.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Appendix A Parameter – action uri incoming Advanced Settings->Action URI aastra.cfg, .cfg Incoming Call (in Web UI) Description Specifies the URI for which the phone executes a GET on when an incoming call event occurs.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – action uri offhook Aastra Web UI Configuration Files Advanced Settings->Action URI aastra.cfg, .cfg Offhook (in Web UI) Description Specifies the URI for which the phone executes a GET on when an offhook event occurs. Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri offhook: http://10.50.10.
Configuration Parameters Operational, Basic, and Advanced Parameters Ring Tone and Tone Set Global Settings Global Ring Tone (in Web UI) Aastra Web UI: IP Phone UI Configuration Files Basic Settings->Preferences->Ring Tones Options->Tones->Set Ring Tone aastra.cfg, .cfg Description Globally sets the type of ring tone on the IP phone. Ring tone can be set to one of six distinct rings.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Ring Tone Per-Line Settings Parameter – lineN ring tone Aastra Web UI: Configuration Files Basic Settings->Preferences->Ring Tones aastra.cfg, .cfg Line N (in Web UI) Description Sets the type of ring tone on the IP phone on a per-line basis. Ring tone can be set to one of six distinct rings.
Configuration Parameters Operational, Basic, and Advanced Parameters Stuttered Dial Tone Setting Aastra Web UI: Configuration Files Appendix A Parameter – stutter disabled Basic Settings->Preferences->General aastra.cfg, .cfg Stuttered Dial Tone (in Web UI) Description Enable or disables the playing of a stuttered dial tone when there is a message waiting on the IP phone.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Priority Alert Settings Parameter – prioity alerting enabled Aastra Web UI: Configuration Files Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg Enable Priority Alerting (in Web UI) Description Enables and disables distinctive ringing on the IP phone for incoming calls and call-waiting calls.
Configuration Parameters Operational, Basic, and Advanced Parameters community-1 (in Web UI) Aastra Web UI: Configuration Files Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg Description When an "alert community-1” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – alert community 3 Aastra Web UI: Configuration Files Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg community-3 (in Web UI) Description When an "alert community-3” keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Configuration Parameters Operational, Basic, and Advanced Parameters alert external (in Web UI) Aastra Web UI: Configuration Files Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg Description When an "alert external" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – alert group alert group (in Web UI) Aastra Web UI: Configuration Files Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg Description When an "alert group" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Configuration Parameters Operational, Basic, and Advanced Parameters alert priority (in Web UI) Aastra Web UI: Configuration Files Basic Settings->Preferences-> Priority Alerting Settings aastra.cfg, .cfg Description When an "alert priority" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Language Settings Parameter – language IP Phone UI Aastra Web UI Webpage Language (in Web UI) Configuration File Description The language you want to display in the IP Phone UI and the Aastra Web UI. Options->Language Basic Settings->Preferences-> Language Settings->Webpage Language aastra.cfg, .
Configuration Parameters Operational, Basic, and Advanced Parameters Language Pack Settings Aastra Web UI Configuration File Appendix A Parameter – language N Basic Settings->Preferences-> Language Settings .cfg Language N (in Web UI) Where “N” can be 1, 2, 3, or 4 Description The language pack you want to load to the IP phone. Valid values are: lang_fr-ca.txt lang_es.txt lang_de.txt lang_it.txt Notes: 1.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A The following table identifies the language code to use for the IP phone language packs. Language Codes (from Standard ISO 639) Language Language Code English en French fr-ca Spanish es German de Italian it The following table identifies the country codes to use for the IP phone language packs.
Configuration Parameters Operational, Basic, and Advanced Parameters Country Code BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUTAN BOLIVIA BOSNIA AND HERZEGOVINA BOTSWANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRITORY BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI BS BH BD BB BY BE BZ BJ BM BT BO BA BW BV BR IO BN BG BF BI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE CHINA CHRISTMAS ISLAND COCOS (KEELING) ISLANDS COLOMBIA CO
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country Country Code DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC DK DJ DM DO ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA EC EG SV GQ ER EE ET FALKLAND ISLANDS (MALVINAS) FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES FK FO FJ FI FR GF PF TF GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GRENADA GUADELOUPE GUAM GUATEMALA GUERNSEY
Configuration Parameters Operational, Basic, and Advanced Parameters Country Code ICELAND INDIA INDONESIA IRAN, ISLAMIC REPUBLIC OF IRAQ IRELAND ISLE OF MAN ISRAEL ITALY IS IN ID IR IQ IE IM IL IT JAMAICA JAPAN JERSEY JORDAN JM JP JE JO KAZAKHSTAN KENYA KIRIBATI KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF KOREA, REPUBLIC OF KUWAIT KYRGYZSTAN KZ KE KI KP KR KW KG LAO PEOPLE'S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA LIBYAN ARAB JAMAHIRIYA LIECHTENSTEIN LITHUANIA LUXEMBOURG LA LV LB LS LR LY LI
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country Country Code MACAO MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MARTINIQUE MAURITANIA MAURITIUS MAYOTTE MEXICO MICRONESIA, FEDERATED STATES OF MOLDOVA, REPUBLIC OF MONACO MONGOLIA MONTENEGRO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR MO MK MG MW MY MV ML MT MH MQ MR MU YT MX FM MD MC MN ME MS MA MZ MM NAMIBIA NAURU NEPAL NETHERLANDS NETHERLANDS ANTILLES N
Configuration Parameters Operational, Basic, and Advanced Parameters Country Code PAKISTAN PALAU PALESTINIAN TERRITORY, OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO PK PW PS PA PG PY PE PH PN PL PT PR QATAR QA RÉUNION ROMANIA RUSSIAN FEDERATION RWANDA RE RO RU RW 41-001160-00, Rev 01 Release 2.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Country Country Code SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA SLOVENIA SOLOMON ISLANDS SOMALIA SOUTH AFRICA SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS SPAIN SRI LANKA SUDAN SURINAME SVALBARD AND JAN MAYEN SWAZILAND SWEDEN SWITZERLAND SYRIAN ARAB R
Configuration Parameters Operational, Basic, and Advanced Parameters Country Code UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN UG TA AE GB US TM UY UZ VANUATU Vatican City State VENEZUELA VIET NAM VIRGIN ISLANDS, BRITISH VIRGIN ISLANDS, U.S. VU see HOLY SEE VE VN VG VI WALLIS AND FUTUNA WESTERN SAHARA WF EH YEMEN YE Zaire see CONGO, THE DEMOCRATIC REPUBLIC OF THE ZM ZW ZAMBIA ZIMBABWE 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Suppress DTMF Playback Setting Parameter – suppress dtmf playback Aastra Web UI Configuration Files Basic Settings->Preferences aastra.cfg, .cfg Suppress DTMF Playback (in Web UI) Description Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys.
Configuration Parameters Operational, Basic, and Advanced Parameters Display DTMF Digits Setting Aastra Web UI Configuration Files Basic Settings->Preferences->General aastra.cfg, .cfg Display DTMF Digits (in Web UI) Description Enables and disables the display of DTMF digits when dialing on the IP phone. DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys. This is also known as “touchtone” dialing.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Intercom and Auto-Answer Settings Outgoing Intercom Settings Parameter – sip intercom type Aastra Web UI Configuration Files Basic Settings->Preferences-> Outgoing Intercom Settings aastra.cfg, .cfg Type (in Web UI) Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed.
Configuration Parameters Operational, Basic, and Advanced Parameters Aastra Web UI Configuration Files Basic Settings->Preferences-> Outgoing Intercom Settings aastra.cfg, .cfg Prefix Code (in Web UI) Description The prefix to add to the phone number for server-side outgoing Intercom calls. This parameter is required for all server-side Intercom calls. Note: The example below shows *96 for the prefix code which is used for Sylantro servers.
IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Appendix A Incoming Intercom Setting Parameter – sip intercom mute mic Aastra Web UI Configuration Files Basic Settings->Preferences-> Incoming Intercom Settings aastra.cfg, .cfg Microphone Mute (in Web UI) Description Enables or disables the microphone on the IP phone for Intercom calls made by the originating caller.
Configuration Parameters Operational, Basic, and Advanced Parameters Audio Transmit and Receive Gain Adjustment Settings Configuration Files Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the headset microphone to t he far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Appendix A IP Phone Administrator Guide Operational, Basic, and Advanced Parameters Parameter – handset tx gain Configuration Files Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the handset microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Configuration Parameters Operational, Basic, and Advanced Parameters Configuration Files aastra.cfg, .cfg Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment. This parameter allows you to adjust the Tx gain settings to best suit your comfort level and deployment environment.
Directed Call Pickup (BLF or XML Call Interception) Settings Parameter – directed call pickup Aastra Web UI Configuration Files Basic Settings->Preferences ->Directed Call Pickup Settings aastra.cfg, .cfg Directed Call Pickup (in Web UI) Description Enables or disables the use of "directed call pickup" feature.
Configuration Parameters Operational, Basic, and Advanced Parameters BLF Subscription Period Settings Aastra Web UI Configuration Files Advanced Settings->Global SIP ->Advanced SIP Settings aastra.cfg, .cfg BLF Subscription Period (in Web UI) Description Specifies the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone.
IP Phone Administrator Guide Hard Key Parameters Appendix A Hard Key Parameters This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – redial disabled Configuration Files aastra.cfg, .cfg Description Enables or disables the Redial key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user.
Configuration Parameters Hard Key Parameters Configuration Files aastra.cfg, .cfg Description Enables or disables the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Xfer key is ignored.
Appendix A IP Phone Administrator Guide Hard Key Parameters Parameter – map conf key to Aastra Web UI Configuration Files Basic Settings->Preferences->Key Mapping aastra.cfg, .cfg Map Conf Key To (in Web UI) Description Sets the Conf key as a speedial key if a value is entered for this parameter. If you leave this parameter blank, the Conf key returns to its original functionality.
Configuration Parameters Hard Key Parameters 57i CT 36 to 108* on Base Station (Up to 10 functions on top keys; Up to 20 functions on bottom keys) 60 to 180** on Base Station (Model 560EM) - 9 15 *The 536EM expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an IP phone totaling 108 softkeys. Valid for 55i, 57i, and 57i CT phones. **The 560EM expansion module consists of 60 softkeys. You can have up to 3 expansion modules on an IP phone totaling 180 softkeys.
IP Phone Administrator Guide Hard Key Parameters Appendix A Softkey Settings for 55i, 57i, 57i CT The value of "N" for the following parameters is dependent on the number of softkeys available on the55i, 57i, and 57i CT models. See the table above for applicable values. Parameter – softkeyN type Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Type (in Web UI) Description A-110 The type of softkey to configure.
Configuration Parameters Hard Key Parameters Format Text Default Value none Range none line speeddial dnd blf list ("BLF\List" in the Aastra Web UI) xml flash sprecode park pickup lcr callers list directory intercom services empty Example softkey1 type: line softkey2 type: speeddial softkey3 type: lcr softkey 4 type: xml 41-001160-00, Rev 01 Release 2.0 A-111 Appendix A callers list - Indicates the softkey and/or programmable key is set for accessing the Callers List.
Appendix A IP Phone Administrator Guide Hard Key Parameters Parameter – softkeyN label Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Label (in Web UI) Description The text label that displays on the IP phone for the softkey. The “softkeyN label” parameter can be set for the following softkey types only: • speeddial • BLF • XML • Flash • sprecode • Park • Pickup • Directory • Callers List • Intercom • Services Notes: 1.
Configuration Parameters Hard Key Parameters Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Value (In WEb UI) Description This is the value you assign to the softkey. The “softkeyN value” parameter can be set for the following softkey types only: • speeddial • BLF • sprecode • Park • Pickup • XML Notes: 1. For speedial - Value is the phone number or extension to enter for the softkey. 2. For blf - Value is the extension you want to monitor. 3.
Appendix A IP Phone Administrator Guide Hard Key Parameters Parameter – softkeyN line Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Line (in Web UI) Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Configuration Parameters Hard Key Parameters Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Idle, Connected, Incoming, Outgoing, Busy (in Web UI) Description Displays the status of the phone when a softkey is pressed. You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state" parameter. You must associate the softkeyN state parameter with a specific softkey.
Appendix A IP Phone Administrator Guide Hard Key Parameters Range Valid values are: idle The phone is not being used. connected The line currently being displayed is in an active call (or the call is on hold) incoming The phone is ringing. outgoing The user is dialing a number, or the far-end is ringing. busy The current line is busy because the line is in use or the line is set as “Do Not Disturb” Note: For softkey type, Pickup, values can be: just idle, just outgoing, or idle outgoing.
Configuration Parameters Hard Key Parameters Programmable Key Settings for 53i and 55i The value of "N" for the following parameters is dependent on the number of programmable keys available on the 53i models. See the table on page 108 for the applicable values. Parameter – prgkeyN type Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, .cfg Type (in Web UI) Description The type of programmable key to configure.
Appendix A IP Phone Administrator Guide Hard Key Parameters Default Value Not Applicable Range none line speeddial dnd ("do not disturb" in the Aastra Web UI) blf list xml flash sprecode park pickup lcr directory callers list conf xfer Example prgkey1 type: speeddial A-118 41-001160-00, Rev 01 Release 2.
Configuration Parameters Hard Key Parameters Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, .cfg Value (in Web UI) Description This is the value you assign to the programmable key. The “prgkeyN value” parameter can be set for the following softkey types only: • speeddial • line • BLF • sprecode • XML • Park • Pickup Notes: 1.. For speedial - Value is the phone number or extension to enter for the programmable key. 2. For line - Value is optional; for example L4. 3.
Appendix A IP Phone Administrator Guide Hard Key Parameters Parameter– prgkeyN line Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, .cfg Line (in Web UI) Description This is the line associated with the programmable key you are configuring.
Configuration Parameters Hard Key Parameters Top Softkey Settings for 57i and 57i CT Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Top Softkeys->Type (in Web UI) Description The type of softkey to configure. Valid types are: • none - Indicates softkey is disabled. • line - Indicates softkey is configured for line use. • speeddial - Indicates softkey is configured for speeddial use.
Appendix A IP Phone Administrator Guide Hard Key Parameters • • • • • callers list - Indicates the softkey is set for accessing the Callers List. directory - Indicates the softkey is set for accessing the Directory List. intercom - Indicates the softkey is set to be used as the Intercom key. services - Indicates the softkey is set to be used as the Services key. empty - Indicates the softkey is configured to force a blank entry on the IP phone display for a specific softkey.
Configuration Parameters Hard Key Parameters Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Top Softkeys->Label (in Web UI) Description The text label that displays on the IP phone for the softkey. The “topsoftkeyN label” parameter can be set for the following softkey types only: • speeddial • BLF • XML • Flash • sprecode • Park • Pickup • Directory • Callers List • Intercom • Services Notes: 1.
Appendix A IP Phone Administrator Guide Hard Key Parameters Parameter – topsoftkeyN value Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Top Softkeys->Value (In WEb UI) Description This is the value you assign to the softkey. The “topsoftkeyN value” parameter can be set for the following softkey types only: • speeddial • BLF • sprecode • Park • Pickup • XML Notes: 1. For speedial - Value is the phone number or extension to enter for the softkey. 2.
Configuration Parameters Hard Key Parameters Aastra Web UI Configuration Files Operation->Softkeys and XML aastra.cfg, .cfg Top Softkeys->Line (in Web UI) Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
IP Phone Administrator Guide Hard Key Parameters Appendix A Handset Feature Key Settings for the 57i CT Parameter – featurekeyN type Aastra Web UI Configuration Files Operation->Handset Keys aastra.cfg, .cfg Type (in Web UI) Description The type of feature key to configure. Valid types are: • none - Indicates feature key is disabled. • line - Indicates the feature key is configured for line use. • transfer- Indicates feature key is configured for transferring a call.
Configuration Parameters Hard Key Parameters none line transfer conference public intercom directory callers list park pickup flash Example featurekey1 type: line featurekey2 type: public featurekey3 type: park featurekey4 type: pickup Parameter – featurekeyN label Aastra Web UI Configuration Files Appendix A Range Operation->Handset Keys aastra.cfg, .cfg Label (in Web UI) Description The text label that displays on the IP phone for the feature key. Notes: 1.
IP Phone Administrator Guide Hard Key Parameters Appendix A Expansion Module Key Settings for 536M (53i/55i) and 560M (57i/57i CT) Parameter – expmodX keyN type Aastra Web UI Configuration Files Operation->Expansion Module N aastra.cfg, .cfg Type (in Web UI) Description The type of softkey to configure. Valid types are: • none - Indicates softkey and/or programmable key is disabled. • line - Indicates the feature key is configured for line use.
Configuration Parameters Hard Key Parameters Aastra Web UI Configuration Files Operation->Expansion Module N aastra.cfg, .cfg Appendix A Parameter – expmodX keyN value Value (In WEb UI) Description This is the value you assign to the softkey. The “expmodX keyN value” parameter can be set for the following softkey types only: • speeddial • line • blf • list Note: For blf - Value is the extension you want to monitor.
Appendix A IP Phone Administrator Guide Hard Key Parameters Parameter – expmodX keyN line Aastra Web UI Configuration Files Operation->Expansion Module N aastra.cfg, .cfg Line (in Web UI) Description This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Configuration Parameters Hard Key Parameters Locking Softkeys and Programmable Keys Configuration Files aastra.cfg, .cfg Description Locks the specified sotkey on the 55i, 57i, or 57i CT IP phone. Locking the key prevents a user from changing or configuring the softkey. When a key is locked, the phone uses the server settings and ignores any previous local configuraiton.
Appendix A IP Phone Administrator Guide Hard Key Parameters Parameter– prgkeyN locked Configuration Files aastra.cfg, .cfg Description Locks the specified top sotkey on the 53i or 55i IP phone. Locking the key prevents a user from changing or configuring the programmable key. When a key is locked, the phone uses the server settings and ignores any previous local configuraiton.
Configuration Parameters Hard Key Parameters Configuration Files aastra.cfg, .cfg Description Locks the specified top sotkey on the 5-Series Expansion Module attached to the IP phone. Locking the key prevents a user from changing or configuring the softkey on the expansion module. When a key is locked, the phone uses the server settings and ignores any previous local configuraiton.
IP Phone Administrator Guide Advanced Operational Parameters Appendix A Advanced Operational Parameters The following parameters in this section allow the system admininstrator to set advanced operational features on the IP phones. MAC Address/Line Number This section provides the parameters you can set to enable or disable the sending of the MAC address and line number in REGISTER messages to the call server.
Configuration Parameters Advanced Operational Parameters Aastra Web UI: Configuration Files Advanced Settings->Global SIP-> Advanced SIP Settings aastra.cfg, .cfg Send Line Number in REGISTER Message (in Web UI) Description Adds an "Aastra-Line:" header to the SIP REGISTER messages sent from the phone to the call server, where the value is the MAC address of the phone. Format Boolean Default Value 0 (disabled) Range 0 (disabled) 1 (enabled) Example sip send line: 1 Blind Transfer Setting.
IP Phone Administrator Guide Advanced Operational Parameters Appendix A Update Caller ID Setting. Parameter – sip update callerid Configuration Files aastra.cfg, .cfg Description Enables or disables the updating of the Caller ID information during a call. Format Boolean Default Value 0 (disabled) Range 0 (disabled) 1 (enabled) Example sip update callerid: 1 Boot Sequence Recovery Mode. Parameter – force web recovery mode disabled Configuration Files aastra.cfg, .
Configuration Parameters Advanced Operational Parameters Single Call Restriction Aastra Web UI Configuration Files Advanced Settings->Global SIP->RTP Settings aastra.cfg, .cfg Two Call Support (in Web UI) Description Enables or disables the single media path restriction between the 57i CT base unit and the handset. When this feature is enabled (set to 1), you can make separate active calls from the 57i CT base unit and from the cordless handset.
IP Phone Administrator Guide Troubleshooting Parameters Appendix A Troubleshooting Parameters The following parameters in this section allow the system admininstrator to set logging and support settings for troubleshooting purposes. Log Settings Parameter – log ip Aastra Web UI Configuration Files Advanced Settings->Troubleshooting-> Log Settings aastra.cfg, .cfg Description Specifies the IP address for which to save log files for troubleshooting purposes. Format IP address Default Value 0.
Configuration Parameters Troubleshooting Parameters Aastra Web UI Configuration Files Advanced Settings->Troubleshooting->Module aastra.cfg, .cfg Module Description Specifies the severity level of the logs to be reported to a log file. When this parameter is set to a specific value, only the logs with characteristics of this value and higher are reported to the log file.
Appendix A IP Phone Administrator Guide Troubleshooting Parameters A-140 41-001160-00, Rev 01 Release 2.
About this appendix Introduction This appendix describes how to setup the TFTP protocol configuration server in your network. Topics This appendix covers the following topics: Topic Page Configuration Server Protocol Setup page B-2 TFTP Server Set-up 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Configuration Server Protocol Setup Appendix B Configuration Server Protocol Setup TFTP Server Set-up There are a number of TFTP servers available. PumpKIN is one of such TFTP servers. Use the keywords “pumpkin TFTP server” on Google and you should get the web site where you can download the software from. Installing PumpKIN is straightforward.
Configuration Server Setup Configuration Server Protocol Setup 41-001160-00, Rev 01 Release 2.0 Appendix B If you want to prevent users from writing files to the directory select the “Deny all requests” in the “Write Request Behavior” category. Click the OK button after you have entered all the required information. All the firmware files should be in the file system root directory. Currently we do not support downloads from files present in sub-directories.
About this appendix Introduction This appendix describes how to setup a user’s phone with an extension to make and receive calls using the Asterisk as the PBX. Topics This appendix covers the following topics: Topic Page IP Phone at the Asterisk IP PBX page C-2 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide IP Phone at the Asterisk IP PBX Appendix C IP Phone at the Asterisk IP PBX The following configuration illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with the other configuration files that are created when Asterisk is installed. Usually, the configuration files can be found at the /etc/asterisk directory. ;This is used in the “extensions.
Configuring the IP Phone at the Asterisk IP PBX IP Phone at the Asterisk IP PBX ;able to use it. In this example' sip' is used. You can use ;need to make an entry in your extensions.conf file (which we ;will get to later) context=sip callerid="Phone 1" <1234> After this is defined in the “sip.conf” file, some information has to be entered in the “extensions.conf” file present in the same directory as the “sip.conf” file.
About this appendix Introduction This appendix provides sample configuration files for the 57i, 57i CT, and 53i. Topics This appendix covers the following topics: Topic Page Sample Configuration Files page D-2 57i Sample Configuration File page D-2 57i CT Sample Configuration File page D-12 53i Sample Configuration File page D-29 53i Sample Configuration File page D-29 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Sample Configuration Files Appendix D Sample Configuration Files This section consists of the sample configuration files necessary to configure the IP phones. The general format is similar to configuration files used by several Unix-based programs. Any text following a number sign (#) on a line is considered to be a comment, unless the # is contained within double-quotes. Currently, Boolean fields use 0 for false and 1 for true.
Sample Configuration Files Sample Configuration Files # The Aastra 57i, 57iCT, and 53i phones will download 2 Appendix D # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the ".cfg" file. These two configuration # files can be used to configure all of the settings of the phone with # the exception of assigning a static IP address to a phone and line # settings, which should only be set in the ".cfg" file. # # The "aastra.
IP Phone Administrator Guide Sample Configuration Files # Network Settings Appendix D ## = = = = = = = = # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on you DHCP server configuration you # may still have to set the dns address. #ip: # This value is unique to each phone on a server # and should be set in the ".cfg" file if # setting this manually.
Sample Configuration Files Sample Configuration Files # NAT device between the server and the phone, then you must set the #sip nortel nat support: 1 # 1 = enabled #sip nortel nat timer: 60 # seconds between keep alive messages Appendix D # following two parameters for the phone to function correctly. # Option 2: # # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.
IP Phone Administrator Guide Sample Configuration Files Appendix D ## = = = = = = = = = = = = = = = # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid values are TFTP, FTP and HTTP ## TFTP server settings tftp server: 192.168.0.
Sample Configuration Files Sample Configuration Files # (1) The entered number is an exact match in the dial plan # (2) The "#" symbol has been pressed # (3) A timeout occurs Appendix D # # # The dial plan is a regular expression that supports the following # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # x : matches any digit (0...
IP Phone Administrator Guide Sample Configuration Files Appendix D #sip dial plan terminator: 1 # enable sending of the "#" symbol to # to the proxy in the dial string #------------------------------------------------------------------ # General SIP Settings #=========== #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for sip # messaging #sip use basic codecs: 1 # limit codecs to G7
Sample Configuration Files Sample Configuration Files # the name display on the phone's screen sip user name: 4256 # the phone number Appendix D sip screen name: Joe Smith sip display name: Joseph Smith # the caller name sent out when making # a call.
IP Phone Administrator Guide Sample Configuration Files Appendix D sip line3 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 5551001 sip line5 mode: 0 sip line5 proxy ip: 10.50.10.102 sip line5 proxy port: 5060 sip line5 registrar ip: 10.50.10.
Sample Configuration Files Sample Configuration Files # with it as seen here in the default softkey settings. Appendix D # SOFTKEY TYPES: "line", "speeddial", "blf", "list", "dnd" # SOFTKEY LABEL: Alpha numeric name for the softkey. The maximum # number of characters for this value is 10 for # speeddials and dnd, 9 chars for lines, blf # SOFTKEY VALUE: If softkey type is a speeddial, any DTMFs (from # 0 - 9, *, "#") or a comma (,) for 500ms pause and # 'E' for On-hook can be set for the value.
IP Phone Administrator Guide Sample Configuration Files Appendix D softkey8 line: 1 # list softkey11 type: list softkey12 type: list 57i CT Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 57iCT # Notes: # # The general format used here is similar to configuration files # used by several UNIX-based programs.
Sample Configuration Files Sample Configuration Files # "aastra.cfg" file and the ".cfg" file. These two configuration Appendix D # files can be used to configure all of the settings of the phone with # the exception of assigning a static IP address to a phone and line # settings, which should only be set in the ".cfg" file. # # The "aastra.cfg" file configures the settings server wide, while the # ".
IP Phone Administrator Guide Sample Configuration Files Appendix D # Network Settings # ================ # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on you DHCP server configuration you # may still have to set the dns address. D-14 41-001160-00, Rev 01 Release 2.
Sample Configuration Files Sample Configuration Files #ip: # This value is unique to each phone on a server Appendix D # and should be set in the ".cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ==================== #time server disabled: 1 # Time server disabled.
IP Phone Administrator Guide Sample Configuration Files Appendix D #sip nortel nat timer: 60 # seconds between keep alive messages # Option 2: # # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # the proxy.
Sample Configuration Files Sample Configuration Files Appendix D # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid values are TFTP, FTP and HTTP ## TFTP server settings tftp server: 192.168.0.
IP Phone Administrator Guide Sample Configuration Files # As you dial a number on the phone, the phone will initiate a call Appendix D # when one of the following conditions are meet: # # (1) The entered number is an exact match in the dial plan # (2) The "#" symbol has been pressed # (3) A timeout occurs # # The dial plan is a regular expression that supports the following # syntax: # # 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # x : matches any digit (0...
Sample Configuration Files Sample Configuration Files # with a 0 or 1, any 5 digit number Appendix D # beginning with a number between 2 and 8 # (inclusive) or a 12 digit number # beginning with 91 #sip dial plan terminator: 1 # enable sending of the "#" symbol to # to the proxy in the dial string #------------------------------------------------------------------- # General SIP Settings # ==================== #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables thi
IP Phone Administrator Guide Sample Configuration Files L1 to L4 on the 57i and 57iCT # L1 to L3 on the 53i Appendix D # # # These can be over-ridden on a per-line basis using the per-line # settings. # # See the Admin Guide for a detailed explaination of how this works sip screen name: Joe Smith # the name display on the phone's screen sip user name: 4256 # the phone number sip display name: Joseph Smith # the caller name sent out when making # a call.
Sample Configuration Files Sample Configuration Files # # Appendix D # configure line 3 as the support Broadsoft SCA line - the proxy and registrar settings are taken from the global settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Aastra Support sip line3 auth name: support sip line3 password: 54321 sip line3 mode: 1 sip line3 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip line5 screen name: Test 1 sip line5 us
IP Phone Administrator Guide Sample Configuration Files Appendix D # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # ".cfg" file, since these are unique to each phone. # Notes: # # There are a maximum of 18 softkeys that can be configured on the # 57i or 57iCT phone. These can be set up through either of the 2 # configuration files, depending on whether this is to be server wide # ("aastra.
Sample Configuration Files Sample Configuration Files softkey2 type: speeddial Appendix D softkey2 label: "Call Return" softkey2 value: *69 # DND Key softkey4 type: dnd softkey4 label: DND # Line appearance softkey6 type: line softkey6 label: Test 1 softkey6 line: 5 # blf softkey8 type: blf softkey8 label: Jane Doe softkey8 value: 4559 softkey8 line: 1 # list softkey11 type: list softkey12 type: list #------------------------------------------------------------------# Cordless Handset Feature Keys # ==
IP Phone Administrator Guide Sample Configuration Files # aastra.cfg or the .cfg files. Appendix D # # The feature keys are displayed when the user presses the F button # on the cordless phone's hand set. If any changes to the features # keys are made using these parameters the feature keys that exist on # the hand set have to be refreshed. To refresh the feature keys # simply open a new line or press one of the feature keys that are # available from the hand set.
Sample Configuration Files Sample Configuration Files Appendix D Feature key 0 Gr label: "Gr-Line 1" # German label for the key. Displayed when the phone's language # is set to use German Feature key 0 It label: "It-Line 1" # Italian label for the key. Displayed when the phone's language # is set to use Italian #Feature key 0 control: 1 # 1 - Make the key configurable by the user through the phone and # the phone's web client # 2 - Locks the key from user modifications.
IP Phone Administrator Guide Sample Configuration Files 58 - Menu (Options) # 59 - Feature Key # 60 - Redial # 61 - Directory # 62 - Callers' list # 63 - Services # 86 - Icom Appendix D # #Feature key 0 base event: 1 # Indicates a corresponding action to perform on the base set when # the "Feature key N hs event" is set to any value between 7-23.
Sample Configuration Files Sample Configuration Files Feature key 0 hs event: 7 Appendix D Feature key 0 base event: 1 Feature key 1 En label: "Conf." Feature key 1 Fr label: "Fr-Conf." Feature key 1 Sp label: "Sp-Conf." Feature key 1 control: 1 Feature key 1 hs event: 8 Feature key 1 base event: 12 Feature key 2 En label: "Xfer" Feature key 2 Fr label: "Fr-Xfer." Feature key 2 Sp label: "Sp-Xfer.
IP Phone Administrator Guide Sample Configuration Files Feature key 5 hs event: 62 Appendix D Feature key 5 control: 1 Feature key 5 base event: 13 Feature key 6 En label: "Top" Feature key 6 Fr label: "Fr-Top" Feature key 6 Sp label: "Sp-Top" Feature key 6 hs event: 17 Feature key 6 control: 1 Feature key 6 base event: 13 Feature key 7 En label: "Redial" Feature key 7 Fr label: "Fr-Redial" Feature key 7 Sp label: "Sp-Redial" Feature key 7 hs event: 60 Feature key 7 control: 4 Feature key 7 base event:
Sample Configuration Files Sample Configuration Files 53i Sample Configuration File Appendix D # Sample Configuration File #= = = = = = = = = = = = = = = = = = = = = # Date: October 26th, 2005 # Phone Model: 53i # Notes: # # The general format used here is similar to configuration files # used by several UNIX-based programs. Any text following a number # sign (#) is considered to be a comment, unless the number sign is # contained within double-quotes ("#") where it is considered to be # a pound.
IP Phone Administrator Guide Sample Configuration Files # The "aastra.cfg" file configures the settings server wide, while Appendix D # the ".cfg" file configures only the phone with the MAC # address for which the file is named (for example, # "00085d0304f4.cfg"). The settings in the "aastra.cfg" file will # be overridden by settings which also appear in the ".cfg" file. #----------------------------------------------------------------- # DHCP Setting # ============= #dhcp: 1 # DHCP enabled.
Sample Configuration Files Sample Configuration Files Appendix D #ip: # This value is unique to each phone on a server # and should be set in the ".cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ===================== #time server disabled: 1 # Time server disabled. #time server1: #time server2: #time server3: # Enable time server and enter at # least one time server IP address or # qualified domain name.
IP Phone Administrator Guide Sample Configuration Files # seconds between keep alive messages Appendix D #sip nortel nat timer: 60 D-32 41-001160-00, Rev 01 Release 2.
Sample Configuration Files Sample Configuration Files # Option 2: Appendix D # # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # a value of 0 enables SRV # lookups for the address of # the proxy.
Appendix D IP Phone Administrator Guide Sample Configuration Files D-34 41-001160-00, Rev 01 Release 2.
Sample Configuration Files Sample Configuration Files ## TFTP server settings Appendix D tftp server: 192.168.0.130 #alternate tftp server: #use alternate tftp server: 1 # If your DHCP server assigns # a TFTP server address which # you do not use, you can use # the alternate tftp server. ## FTP server settings #ftp server: 192.168.0.131 # can be IP or FQDN #ftp username: aastra #ftp password: 57iaastra ## HTTP server settings (for http://bogus.aastra.com/firmware/) #http server: bogus.aastra.
IP Phone Administrator Guide Sample Configuration Files Appendix D # D-36 41-001160-00, Rev 01 Release 2.
Sample Configuration Files Sample Configuration Files 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # x : matches any digit (0...9) # + : matches 0 or more repetitions of the # # Appendix D # : previous expression [] : matches any number inside the brackets # : can be used with a "-" to represent a # : range # () : expression grouping # | : either or # # # If the dialled number doesn't match the dial plan then the call # is rejected.
IP Phone Administrator Guide Sample Configuration Files # General SIP Settings Appendix D # ====================== #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for # sip messaging #sip use basic codecs: 1 # limit codecs to G711 and G729 #sip out-of-band dtmf: 0 # turn off support for RFC2833 (on by # default) # Global SIP User Settings # ========================== # # Notes: #
Sample Configuration Files Sample Configuration Files sip auth name: jsmith # account used to authenticate user # password for authentication account sip mode: 0 # line type: # 0 - generic, # 1 - BroadSoft SCA line # 2 - Nortel line Appendix D sip password: 12345 sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy sip proxy port: 5060 # port used for SIP messages on the # proxy. Set to 0 to enable SRV # lookups sip registrar ip: aastra.
IP Phone Administrator Guide Sample Configuration Files sip line5 screen name: Test 1 Appendix D sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 5551001 sip line5 mode: 0 sip line5 proxy ip: 10.50.10.102 sip line5 proxy port: 5060 sip line5 registrar ip: 10.50.10.
Sample Configuration Files Sample Configuration Files # PRGKEY VALUE: If prgkey type is a speeddial, any DTMFs (from 0 - 9, *, "#") or a comma (,) for 500ms pause and # 'E' for On-hook can be set for the value. # If prgkey type is blf it is the extension you want # to monitor. # PRGKEY LINE: This is line associated with the prgkey. For line # prgkeys the value must be between 4 and 9 (1 - 3 # are already hardcoded as the L1, L2 and L3 hard # key line/call appearances).
About this appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server. Topics This appendix covers the following topics: Topic Page Sample BLF Softkey Settings page E-2 Asterisk BLF page E-2 BroadSoft BroadWorks BLF page E-3 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Sample BLF Softkey Settings Appendix E Sample BLF Softkey Settings Asterisk BLF The following are sample softkey and programmable key configurations to enable Asterisk BLF support on Aastra IP phones.
Sample BLF Softkey Settings Sample BLF Softkey Settings BroadSoft BroadWorks BLF 57i and 57i CT Configuration Parameters for Broadsoft BroadWorks BLF Note: One softkey must be defined of type “list” for EACH monitored user. So if there are 2 users being monitored, 2 softkeys must be defined of type list. softkey1 type: list softkey1 label: softkey1 value: softkey1 line: 1 softkey2 type: list softkey2 label: softkey2 value: softkey2 line: 1 list uri: sip:my57i-blf-list@as.broadsoft.
About this appendix Introduction This appendix provides a sample multiple proxy server configuration. Topics This appendix covers the following topics: Topic Page Multiple Proxy Server Configuration page F-2 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide Multiple Proxy Server Configuration Appendix F Multiple Proxy Server Configuration Multiple proxy servers can be configured in the aastra.cfg file or the .cfg file. In the example below, the default proxy setting is used if no specific setting is specified in the line configuration. Line2 and line3 are used for the global proxy configurations, while line1 and line4 use their own specific settings. #sip settings sip proxy ip: #.#.#.
Sample Multiple Proxy Server Configuration Multiple Proxy Server Configuration #line 2 sip line2 sip line2 sip line2 sip line2 sip line2 sip line2 auth name: password: mode: 0 user name: display name: screen name: #line 3 sip line3 sip line3 sip line3 sip line3 sip line3 sip line3 auth name: password: mode: 0 user name: display name: screen name: Appendix F Continued.....
About this appendix Introduction This appendix provides information required to create an XML application for use on the IP phones.
IP Phone Administrator Guide About this appendix Appendix G Topic G-2 Page XML Image Objects (55i, 57i/57i CT only) page G-31 Attributes/Options to Use with XML Objects page G-25 HTTP Post page G-45 XML Schema File page G-48 41-001160-00, Rev 01 Release 2.
Creating an XML Application How to Create an XML Application How to Create an XML Application This Appendix describes how to create an XML application for your IP phones. Sections in this appendix include: • XML format • Creating XML Objects • Creating Custom Softkeys • HTTP Post • XML Schema File XML format The text in the Aastra XML objects must be compliant with XML recommendations and special characters must be escape encoded. The default character set for the XML API is ISO-8859-1.
IP Phone Administrator Guide How to Create an XML Application Appendix G Creating XML Objects This section describes how to create XML objects. The IP phone XML API supports the following proprietary objects that allow for the customization of the IP phone’s display.
Creating an XML Application How to Create an XML Application Creating Custom Softkeys The following softkey functionality is available to the developer for the purpose of reordering or preserving the default functionality of the XML screens. The "Dial" function is available to screens that allow input. The dial string for the "Dial" function is taken from the menu items URI on the Menu Screen, and from the editor field input on the Input Screen.
IP Phone Administrator Guide How to Create an XML Application Appendix G Text Menu Object (Menu Screens) The Text Menu object allows application developers to create a numerical list of menu items on the IP phones. The go-to line support, arrow indicator, and scroll key support are built into these objects, along with the "Select" and "Done" soft keys. The Text Menu object allows users to navigate the application, by linking HTTP requests to menu items.
Creating an XML Application How to Create an XML Application XML example: Appendix G Phone Services XML Screen Example: Phone Services 1.
IP Phone Administrator Guide How to Create an XML Application Appendix G Text Screen Object (Text Screens) The screen object can be used to display text. The screen word wraps appropriately and can scroll to display a message longer then four lines. Note: For all available parameters you can use for the Text Screen object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide". Implementation The following is how you would implement the Text Screen object.
Creating an XML Application How to Create an XML Application XML Screen Example: Appendix G Screen Object The screen object can be implemented similar to the Done Text Screen Format Object (for Text Screens) The AastraIPPhoneFormattedTextScreen object allows you to specify a format for the text that displays in the LCD window on the phone.
IP Phone Administrator Guide How to Create an XML Application Appendix G • The third block displays below the second block. By default, the third block displays static text, and takes up whatever lines remain blank on the LCD screen. Note: Any of the three blocks can be set as static text or scrolling text but the text displays on a total of 5 lines only. Any lines that display after line 5 are lost.
Creating an XML Application How to Create an XML Application XML Example: A line of static text Scrolling text Another line of Scrolling Text Yet another scrolling line Some static footer text XML Screen Examples: IP Phones 55i, 57i, and 57i CT A line of static text This block can scrol
IP Phone Administrator Guide How to Create an XML Application Appendix G IP Phone 53i G-12 A line of static text This block can scroll Note: You can view all 5 lines at once on the 55i, 57i and 57i CT IP phones. You can view only 2 lines at a time (up to 5 lines) on the 53i IP phone. 41-001160-00, Rev 01 Release 2.
Creating an XML Application How to Create an XML Application UserInput Object (User Input Screens) Implementation (IP Addresss) The following is how you would implement the UserInput object using an IP Address. Note: For all available parameters you can use for the UserInput object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide". Softkeys: • • • • • • 1=Backspace, 2=Dot, 3=ChangeCase, 4=Numeric/Alpha, 5=Cancel, 6=Done 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide How to Create an XML Application Appendix G XML Description: G-14 Title string, usually same as menu title Enter IP address or host name Target receiving the input parameter added to URL
Creating an XML Application How to Create an XML Application XML Example: Appendix G Proxy Server Server IP: http://10.50.10.53/script.pl proxy XML Screen Example: Proxy Server Server IP: Backspace Dot 41-001160-00, Rev 01 Release 2.
IP Phone Administrator Guide How to Create an XML Application Appendix G Implementation (Number) The following is how you would implement the UserInput object using Numbers. Softkeys: • 1=Backspace, • 5=Cancel, • 6=Done XML Example: Proxy Port Port: http://10.50.10.53/script.
Creating an XML Application How to Create an XML Application Implementation (String) Softkeys: • 1=Backspace, • 2=Dot, • 3=Tri-Mode key, • 4=Nextspace, • 5=Cancel, • 6=Done XML Example: SIP Settings Enter something http://10.50.10.53/script.
IP Phone Administrator Guide How to Create an XML Application Appendix G UserInput Object for Time and Date Formats (User Input Screens) The AastraIPPhoneInputScreen object allows you to specify US ( (HH:MM:SS am/pm and MM/DD/YYYY) or International (HH:MM:SS and DD/MM/YYYY) time/date formats for an XML user input screen on the IP phone. Note: You use this time/date format in an XML script that displays in an XML window.
Creating an XML Application How to Create an XML Application IP Phones 55i, 57i/57i CT IP Phone 53i Appendix G Enter Current Time: 12:00:00am US Time Enter Current Time: 12:00:00am =Cancel =Enter Cancel Done International Time Int Time Enter Current Time: Time 14:23:22 IP Phones 55i, 57i/57i CT IP Phone 53i Enter Current Time: 12:23:22 Int Time Enter Cu
IP Phone Administrator Guide How to Create an XML Application Appendix G United States Date US Date Enter Birthday: Date 12/22/1980 IP Phones 55i, 57i/57i CT IP Phone 53i Enter Birthday: 12/22/1980 US Date Enter Birthday: 12/22/1980 =Enter =Cancel Cancel Done International Date Int Date Enter B
Creating an XML Application How to Create an XML Application Directory Object (Directory List Screen) (57i only) The Directory object allows you to browse an online directory in real time. It displays an automatically numbered list of contacts. By selecting a contact with the cursor, the contact can be dialed directly by pressing the "Dial" softkey or picking up the receiver. The Directory object has the optional softkeys of "Previous" and "Next" which can be linked to other XML objects.
IP Phone Administrator Guide How to Create an XML Application Appendix G XML Example: My Directory
Creating an XML Application How to Create an XML Application Status Message Object (Idle Screen) The 57i/57i CT phones display messages on the second line in the phone window. (where “No Service” would display if there was no service. If there is no service on the phone, the “No Service” message overrides the XML object message). The 53i phone displays messages on the first line (overriding the DisplayName). The phone truncates long messages that are wider then the phone screen.
IP Phone Administrator Guide How to Create an XML Application Appendix G XML Examples Example 1: The following is an example of using the AastraIPPhoneStatus object: abc12345 Server side call forwarding disabled In this example, the AastraIPPhoneStatus object sends the default behavior with the status message (i.e., the status message is added to the scroll list).
Creating an XML Application How to Create an XML Application Execute Commands Object (for executing XML commands) • Reset - This command waits until the phone is idle and then executes a reset. You can use this command in an XML script to enable the server to force phone firmware changes and/or for troubleshooting purposes. • NoOp - This command has no affect on the IP phone. It is made up of a blank URI.
Appendix G IP Phone Administrator Guide How to Create an XML Application The following example shows an AastraIPPhoneExecute object using the Reset command: Note: If you specify a command as a URI attribute (instead of a URL), the keyword "Command" must be prepended in the value of the URI attribute so that the phone recognizes it as a URI attribute value.
Creating an XML Application How to Create an XML Application Dynamic Configuration Object (to push a configuration to the phone) You can use the AastraIPPhoneConfiguration object in the XML scripts to change configuration parameters or configure new parameters. However, since the IP phone does not save new parameters created in XML scripts to the local.cfg file, when the phone reboots, it does not save the new parameters on the phone.
Appendix G IP Phone Administrator Guide How to Create an XML Application G-28 Note: You can add more configuration items as applicable. There is a limit of 5000 bytes (less than 5k) on the size of XML configuration objects.
Creating an XML Application How to Create an XML Application Dynamic Configuration Parameters Dynamic Configuration Parameters softkeyN type* line7 ring tone softkeyN label* line8 ring tone softkeyN value* line9 ring tone softkeyN line* suppress dtmf playback softkeyN states* redial disabled** prgkeyN type* call transfer disabled prgkeyN name* conference disabled prgkeyN value* directory disabled** prgkeyN line* callers list disabled** live dialpad options password enabled tone setv
IP Phone Administrator Guide How to Create an XML Application Appendix G Dynamic Configuration Parameters dst end month sip silence suppression dst end day sip send mac dst end week sip send line dst end hour xml application URI tftp server xml application title alternate tftp server xml beep notification use alternate tftp server action uri registered admin password action uri incoming user password action uri outgoing sip nat ip action uri onhook sip nat port action uri offhook sip
Creating an XML Application How to Create an XML Application XML Image Objects (55i, 57i/57i CT only) XML Image Object Image Type Description AastraIPPhoneImageScreen Standalone Bitmap Image Displays a single bitmap image according to alignment, height, and width specifications. AastraIPPhoneImageMenu Menu Image Displays a bitmap image as a menu. Menu selections are linked to keypad keys (0-9, *, #).
IP Phone Administrator Guide How to Create an XML Application Appendix G You can include images with an XML object in two ways: • Using pixel data stored with specified tags • Using an internal bitmap loaded via a specified URI Note: The actual resolution of the image on the LCD screen is dependent on the phone model. The 55i screen has a resolution of 144 x 75 pixels. The 57i/57i CT screens have a resolution of 144 x 128 pixels. However, the display of the image is limited to 40 x 144 pixels high.
Creating an XML Application How to Create an XML Application XML Example: Appendix G The XML script for the AastraIPPhoneImageScreen object is as follows: FF00F800FF00FFFFFFFFFFFF00FF00FF00FFF8F200 Note: Thi
IP Phone Administrator Guide How to Create an XML Application Appendix G AastraIPPhoneImageMenu The AastraIPPhoneImageMenu object allows you to use a bitmap image to display as a menu. Each menu item is linked to a keypad key (0-9, *, #). You can use this type of image object when you want to display menu choices as a non-ASCII character set or with pictures only.
Creating an XML Application How to Create an XML Application Note: This object supports the destroyOnExit attribute. XML Screen Example: This entire box is a bitmap image. Press 0 - Company Info Press 1 - Stock Market Press # - Weather Done 41-001160-00, Rev 01 Release 2.0 G-35 Appendix G Each URI is appended to the “base” URI if one exists. The default softkey is a “Done” key at the bottom right position. It is a parse error if two URIs specify the same index.
IP Phone Administrator Guide How to Create an XML Application Appendix G AastraIPPhoneTextMenu (Icon Menu) The AastraIPPhoneTextMenu (Icon Menu) object is identical to the “Text Menu Object (Menu Screens)” described on page 6, except a small icon image appears after the menu number and before the text item. The Text Menu object allows application developers to create a numerical list of menu items on the IP phones.
Creating an XML Application How to Create an XML Application XML Screen Example: Appendix G IconMenu 1. 2. Voicemail Horoscope Select Done Using the You can incorporate the use of an attribute in the XML script to define the images you will use with the AastraIPPhoneTextMenu object. After you define the icons in the , you can then call those icons as you need them throughout the script. This also allows you to assign the icons to softkeys on the phone.
Appendix G IP Phone Administrator Guide How to Create an XML Application Note: For a list of icons that are internal to the IP phone when specifying the “Icon:”, see the section “IP Phone Internal Icon Images” on page 39. You can use one or both ways to load images within the same XML script. The softkey icons display at the edge of the screen. Any XML object that supports softkeys can support the optional tag.
Creating an XML Application How to Create an XML Application XML Screen Example: Appendix G DirectoryList Welcometothe Directory ArrowRight Icon Exit Icon Listing Exit IP Phone Internal Icon Images The IP phones have internal icon images you can use when specifying the “Icon:” attribute in the . The following table lists the internal icons you can specify.
IP Phone Administrator Guide How to Create an XML Application Appendix G URI Name Displays this: ArrowUp ArrowDown ArrowsUpandDown FilledCircle EmptyCircle Envelope Prohibit Square Ellipse TailArrowUp TailArrowDown G-40 41-001160-00, Rev 01 Release 2.
Creating an XML Application How to Create an XML Application Attributes/Options to Use with XML Objects You can enable or disable a “Beep”option to indicate a status on the phone using the Status Message object (AastraIPPhoneStatus), the configuration files, or the Aastra Web UI. Note: For enabling/disabling a status message beep using the configuration files and the Aastra Web UI, see Chapter 5, the section, “Enabling/Disabling a Beep for Status Message Displays” on page 5-119.
Appendix G IP Phone Administrator Guide How to Create an XML Application Timeout Attribute (configurable via XML objects only) The XML “Timeout” attribute allows you to specify a timeout value for the LCD screen display. You must use the “Timeout” aattribute in the ROOT. When the phone receives an XML object with this attribute, it overrides the default 45 second timeout specified for custom applications. Setting the “Timeout” attribute to zero (0) disables this feature.
Creating an XML Application How to Create an XML Application The XML “LockIn” attribute allows you to specify whether or not the information on the LCD screen stays displayed when other events occur (such as pressing buttons on the keypad). Note: This attribute is ignored during incoming calls. If this attribute is set, and the phone receives an incoming call, the LCD screen exits the XML information and displays the information about the incoming call. You must use the “LockIn” aattribute in the ROOT.
Appendix G IP Phone Administrator Guide How to Create an XML Application CancelAction Attribute (configurable via XML objects only) The XML “cancelAction” attribute allows you to specify a URI that a GET is executed on when the user presses the default CANCEL key. Note: The URI must be fully qualified. You can add this optional feature at the end of any of the XML objects.
Creating an XML Application How to Create an XML Application HTTP Post The HTTP post packet must contain an "xml=" line in the message body. The string to parse is located after the equals sign in the message. HTML forms that post objects to the phone must use a field named "xml" to send their data. See the following examples (Example 1 and Example 2) for a sample HTTP post packet and php source code. Example 1: POST / HTTP/1.1 Accept: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/vnd.
IP Phone Administrator Guide How to Create an XML Application Appendix G Example 2: Below is a sample php source code which sends an XML object to an Aastra phone.
Creating an XML Application How to Create an XML Application HTTP Refresh Header • All current XML screen objects have the ability to be refreshed by adding a Refresh and URL setting to the HTTP headers. (see Refresh setting format below) • The Refresh setting is set by the XML application and it is up to the application to decide which objects it wants to refresh. Note: This HTTP refresh header feature only applies to objects that display to the screen.
IP Phone Administrator Guide How to Create an XML Application Appendix G HTTP Language Header You can use an HTTP language header with the XML screen objects on the IP phones. By including the language information in the HTTP header, the HTTP GET includes the phone model, the firmware and the MAC address of the phone. When the user selects a language on the phone, the selected language is sent to the XML application and the application displays to the screen in that language.
Creating an XML Application How to Create an XML Application Appendix G
Appendix G IP Phone Administrator Guide How to Create an XML Application <
Creating an XML Application How to Create an XML Application Appendix G 41-001160-00, Rev 01 Release 2.
Limited Warranty If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials. If it is necessary to replace the telephone set, it may be replaced with a refurbished telephone of the same design and color.
IP Phone Administrator Guide Limited Warranty Warranty Repair Services Should the set fail during the warranty period: In North America, please call 1-800-574-1611 for further information. Outside North America, contact your sales representative for return instructions. You will be responsible for shipping charges, if any. When you return this telephone for warranty service, you must present proof of purchase. After Warranty Service Aastra Telecom offers ongoing repair and support for this product.
Index Index A C Aastra Web UI advanced settings description 13 basic settings description 13 enabling and disabling 14 operation description 12 status description 12 . call forwarding 90 configuraton method for 92 configuring 92 enabling/disabling 91 . . . . . . . . Administration Guide, for IP phone xiv . call waiting tone configuring 162 . administrator options 1 . call waiting tones 157 auto-answer 142 about 142 . . Callers List 23 . .
E XML push server list 24 . configuration server settings 23 . emergency dial plan, defining 12 Index . D empty key 23 . encryption methods for 2 overview 2 procedure for 3 DHCP 4 configuring 5 not using 4 using 4 . . . . . . expansion module, 536EM 3 . . dial plan configuring 140 expansion module, 560EM 3 . . dial plan terminator overview 139 F . dial plan, emergency 12 factory default settings 7 . .
I network parameters 5 . network settings, advanced 13 , 18 blocking XML HTTP POSTs 14 HTTPS Client Method 14 HTTPS server redirect 14 NAT IP 13 NAT RTP port 13 NAT SIP port 13 Nortel NAT timer 13 Nortel NAT traversal 13 NTP time servers 14 time servers 1, 2, and 3 14 . Installation Guide, for IP phone xiv . . . Index intercom feature configuring 143 incoming calls 143 outgoing calls 142 . . . . . . . IP phone UI 2 . . . L . . language overview 164 specifying on IP phone 167 .
BLF subscription period 105 blind transfer setting 135 boot sequence recover mode 136 call forward settings 69 Callers List settings 69 configuration server 11 dial plan 37 directed call pickup 104 directory settings 68 DSCP 27 DTMF digits 97 DTMF per-line settings 65 emergency dial plan 9 global ring tone settings 77 global SIP 40 HTTPS client and server settings 20 Intercom settings 98 language 86 language pack 87 MAC Address/Line Number 134 Missed Calls Indicator settings 70 NAT 18 password 8 per-line ri
ring tones 148 configuring 151 . . SIP settings, network backup proxy port 16 backup proxy server 16 backup registrar 17 backup registrar port 17 outbound proxy port 17 outbound proxy server 16 proxy port 16 proxy server 16 registrar 17 registrar port 17 registration period 17 . RTP configuring 56 , 60 silenace suppression 59 Index . . . . . . RTP port 56 . .
Index V VLAN configuring 31 DSCP Range 33 priority mapping 33 . . . voicemail configuring 113 overview 113 using 115 . . . W warranty 1 . warranty exclusions 1 . X Xfer key, enabling/disabling 18 . XML configuring 122 configuring on IP phone 121 customized services 116 overview 116 push requests 121 using on phone 126 . . . . . . xml key 22 . XML push server list 24 . Index-6 41-001160-00, Rev 01 Release 2.
SIP IP Phone Administrator Guide Models 53i, 55i, 57i, and 57i CT © 2007 Aastra Telecom Inc. If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. 41-001160-00 Rev 01 Release 2.