Operation Manual

Making a call
26 Aastra 6730i/6731i/6753i
eud-1614/1.0 – R3.0 – 09.2013
Initiating functions before a call
This section explains some special features provided by your phone for making a
call.
Requesting a callback
You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support
this function.
If the called party is busy, you can activate an automatic callback. In this case, your
phone will start ringing as soon as the party you are trying to reach goes on-hook.
When you pick up the handset, the person you want to call is dialled directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
This function must be stored under a function key (see chapter "Configuring keys",
page 64).
Pick up the handset.
➔ The phone number is dialled.
Parking the call and switching lines:
Press a second, free line key.
➔ The call is parked on line key 1 and the call on line key 2 is active.
Note:
Press line key 1 to return again to the call party on line 1 (see also chapter "Bro-
kering between an enquiry call party and your call partner", page 29).
Notes:
• You can activate only one callback at a time.
• An unanswered callback request will automatically be cancelled by the system
after about half an hour.
Request a callback
Activate a callback request (you called someone and hear the busy tone
or the ring-back tone):
Press the function key for Request a callback.
➔ You hear the acknowledgement tone.