6731i IP Phone Installation Guide 41-001266-01 Rev 00
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Table of Contents Software License Agreement.................................................................... iii Introduction ................................................................................................. 1 Phone Features ........................................................................................ Requirements ........................................................................................... About This Guide ........................................................
Introduction Congratulations on your purchase of the Model 6731i IP Phone! The 6731i communicates over an IP Network, allowing you to receive and place calls in the same manner as a regular business telephone. The 6731i IP Phone is capable of supporting the SIP protocol.
Introduction About This Guide This manual describes how to physically set up your new 6731i IP Phone. Not all features listed are available by default and some may depend on your phone system or service provider. Contact your system administrator if you have any questions on what features and services are available to you on your system. This guide complements the SIP IP Phone Administrator Guide and the Aastra Model 6731i User Guide.
Phone Parts When you unpack your phone, you should ensure that you have all of the following items. If any part is missing, contact the supplier of your phone.
Key Panel Key Panel Navigational keys 3-line LCD screen 8 keys with LEDs Message waiting lamp High quality speakerphone HAC handset 6 5 4 3 2 1 Hold key Redial key 1 - Speakerphone key Goodbye key 2 - Two call appearance lines Keypad 3 - Transfer key Volume Control 4 - Conference key Mute key 5 - Callers List key 6 - Options key 4 Model 6731i IP Phone Installation Guide
Key Description The following table describes the keys on the 6731i IP Phone. Refer to the Aastra Model 6731i User Guide for more information about these keys. Keys Key Description Hold key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing. Redial key - Redials up to 100 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. Goodbye key - Ends an active call.
Key Description Keys Key Description Conference key - Begins a conference call with the active call. Transfer key - Transfers the active call to another number. Line/Call Appearance keys - Connect you to a line or call. The Aastra 6731i IP phone supports 2 line keys, each with LED indicator lights.
Keys Key Description Programmable keys - 8 Top Keys - all 8 keys are programmable. 1 5 2 6 3 7 4 8 Note: Keys 5 and 6 are designated as the SAVE and DELETE keys, respectively. These keys must be made configurable by the System Administrator before they can be changed. The following are the default functions for the programmable keys on the 6731i IP phone: 1 - None 2 - None 3 - None 4 - None 5 - SAVE (preconfigured) Allows you to save numbers and/or names to the Directory.
Installation and Setup Installation and Setup The 6731i IP Phone can be setup to share a network connection with another network device. Power can be provided by the supplied power adapter or by an 802.3af compliant network power source or with a PoE inline power injector (optional accessory). If your System Administrator has already setup your phone, please refer to the Aastra 6731i User Guide for call handling information or contact your System Administrator.
Shared Network Connection To connect a network device (such as a computer) to the phone, connect an Ethernet Cable into the network port on the top of the phone marked with PC. Plug the other end of the Ethernet cable into the network jack on the network device you are sharing the network connection with.
Installation and Setup Connecting to the Network and to Power Power Adapter Use the power adapter (provided by your System Administrator) with your phone and plug your phone into a power source. Inline Power Provided If your network provides 802.3af compliant in-line power, the phone is powered through the network. 1. On the top of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with LAN. 2.
Inline Power Not Provided If your network does not provide 802.3af compliant in-line power, you have to install the power adapter or the PoE inline power supply (optional accessory). 1. On the top of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with LAN. 2. On the PoE power injector, plug the other end of the Ethernet cable into the network jack marked as indicated in the following illustration. 3.
Installation and Setup Connecting a Handset Turn the phone over and locate the handset jack marked j. Insert one end of handset cord into the jack until it clicks into place. Then route the handset cord through the groove as shown in the illustration below. Attach the handset to the other end of the handset cord. To Handset Desk or Wall Installation Install on the Desk The desk installation for the 6731i IP phone consists of two legs that attach to the back of the phone near the top corners.
4. Push the stand towards the phone until it snaps into place. 20.7 deg. Incline Angle 23.3 deg. Incline Angle 26.6 deg. Incline Angle 30.9 deg. Incline Angle Four Different Viewing Angles Install on the Wall The 6731i IP phone has two pre-drilled wall mounting holes on the back of the phone. 1. Using the provided wall mount drilling template, locate and mark the position for the mounting screws on the wall. Depending on the wall type, you may need to use wall anchors.
Installation and Setup Note: You may wish to purchase a short Ethernet cable from a local supplier for a wall installation. Also, if 802.3af compliant in-line power is not provided on your network, and you are installing the 6731i on a wall using a PoE in-line power injector, you may also wish to use an equivalent flat Ethernet cable rather than the one provided. Wall Mount Holes 3. In the handset cradle, there is a small clip that sits flush with the cradle surface.
5. Push the clip in until it snaps into the slot flush with the surface and only the legs on the clip are sticking up. Remove clip, turn 180 degrees, and reinsert clip. 6. Place the handset into the phone’s cradle, inserting the legs on the clip into the square hole on the handset. This allows the handset to rest in the cradle in a vertical position without slipping off when the phone is installed on the wall.
Installation and Setup Inserting the Key Card This card contains the label identification spaces for 8 programmable keys. 1. Remove the logo plate from the top front panel of the telephone by gently pressing down and sliding upward. 2. Slide the card into the programmable key card slot on the top front panel of the telephone using the display slots for alignment. Ensure the tabs are sticking out for future removal of the card. 3. Gently slide the logo plate back in place, covering the paper tabs.
Customizing your phone There is a list of configuration options, accessed by pressing the button on the phone. You can also access some of these options via the Aastra Web UI. The following table indicates the options and the method you can use to access these options on your phone.
Customizing your phone Accessing Your Options via the Phone UI 1. Press the Options key on the phone to enter the options list. 2. To go to an Option, use and to scroll through the list, or press the number corresponding to the Option. 3. Press the Show softkey, the button, or press the digit number of the corresponding option to select an option. 4. Use the softkeys to change a selected option. 5. Press the Done softkey at any time to exit the option and save the change. 6.
The Network Status window displays for the IP phone you are accessing. Note: For a user, the default user name is “user” and the password field is left blank. 3. You can logout of the Aastra Web UI at any time by clicking Log Off. Reference For more information about using the side menu options in the Aastra Web UI, see the Aastra Model 6731i IP Phone User Guide or the Aastra IP Phone Administrator Guide.
IP Phone Features IP Phone Features Call Forward Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. You can use Call Forwarding in two ways: • Set call fowarding for all lines on the phone (global call forwarding). • Set call forwarding on a per-account basis (only if your System Administrator has enabled multiple accounts on your phone) Note: To use Call Forwarding on a per-account basis, contact your System Administrator.
Preferences The following paragraphs describe the features you can configure from the Preferences Menu. Ring Tone/Tone Set Use these options to set the preference of ring tone and call progress tones for your phone. • Ring Tone Press the Change softkey to select one of the five ring tones or silent. Use the volume bar to increase or decrease the ringer volume level.
IP Phone Features Time and Date Use these options to set the local time on the phone. Depending upon the configuration, the time you specifiy here may be overwritten by the time specified by your System Administrator for your network. Contact your System Administrator for more information about network time. • Time Zone Choose your current time zone. Select your country by scrolling through a list, or by entering the country code (i.e., CA, US), then pick from the time zone list for that country.
Phone Status This option allows you to: • • • • View your network status including your phone’s IP and MAC address View the LAN and PC port information View your firmware version View the Account Status on your phone (via the Aastra Web UI only) User Password Use this option to change your user password. Valid values for entering a password are 0 to 4294967295 (integers only; symbols and alpha characters are not allowed). Default password is an empty string "" (field is blank).
Other Phone Features Other Phone Features Adjusting the Volume Pressing the volume button ringer volume. adjusts the receiver, speaker, and • To adjust the ringer volume, leave the handset in the cradle and press the volume button while there is no active call. There are 10 settings for the ringer including Off — the display will temporarily indicate the current ringer volume setting. • To adjust the handset volume, lift the handset and press the volume button while the handset is off hook.
Programmable keys There are 8 hard keys on the 6731i phone, located at the top of the front panel display. Keys 5 and 6 (SAVE and DELETE keys) can be made programmable by the System Administrator. Keys 1, 2, 3, 4, 7, and 8 are fully programmable keys. The following are the default functions for the programmable keys on the 6731i IP phone. Key Default Function 1 None 2 None 3 None 4 None 5 SAVE (preconfigured) Description Allows you to save numbers and/or names to the Directory.
Other Phone Features Creating a Speeddial Key The normal function of the speeddial option allows you to dial a number quickly by pressing a configured speeddial programmable key or keypad key. You can program the keys on the 6731i to speeddial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Press-and-Hold Speeddial Key Pressing and holding down a programmable key or keypad key on the phone initiates a speeddial feature. Note: When creating a speeddial key on a programmable key on the IP Phone UI, you must select a programmable key that has no preassigned function (key must be set to None). Pressing and holding a programmable key or keypad key that currently has a speeddial setting, allows you to edit that speeddial setting. 1.
Other Phone Features Speeddial Key Edit On the 6731i, you can edit a speeddial key using the IP Phone UI at Options->Preferences->Speed Dial Edit. The following illustration shows the path in the 6731i IP Phone UI for editing a speeddial key. Preferences 1. Tones 2. Contrast Level 3. Speed Dial Edit 4. Live Dialpad 5. Set Audio 6. Time and Date 7.
speeddial value blank) and then pressing Save (key5) or the (right arrow) key. Use the left arrow key to delete the digits. Reference For more information about creating and editing speeddial keys, see the Aastra 6731i IP Phone User Guide. Line/Call Appearance Keys The 6731i has 2 hard/line call appearance keys each with a corresponding status light. Additional line call appearances may also be set up on your phone as programmable keys which also have status lights.
Troubleshooting Solutions Troubleshooting Solutions Why is the light not coming on with a new Voice Mail Message? Your phone system or service provider must provide “Visual” Message Waiting service for this function to work. Check with your system administrator for more information. Why is my handset not working? Check to ensure that the handset cord is fully connected to both the phone and handset. See the section "Connecting a Handset" on page 12 for information.
Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. If replacement parts are used in making repairs, these parts may be refurbished, or may contain refurbished materials.
Index A installation and setup 8 introduction 1 IP address, viewing 23 accessories, optional 3 administrator menu 23 K C call forward 20 call timer 24 callers list key 5 conference key 6 connecting direct network 8 handset 12 network 10 power 10 shared network 9 contrast level, setting 21 customizing your phone 17 D date setting date 22 setting date format 22 daylight savings 22 delete key 7, 25 desk installation 12 direct network connection 8 directory key 7, 25 E key card 16 keys callers list 5 con
Index Index P V parts 3 password, user 23 phone features 1 lock 23 optional accessories 3 parts 3 requirements 1 phone status 23 PoE 3 power adapter 10 Power over Internet.
If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our Web site at www.aastra.com, or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.
