User guide

Using the Aastra 673xi / 675xi
13
Toggling
On the Aastra 6730i / 6731i / 6753i / 6755i / 6757i
While you are conducting an enquiry call, the first caller is put on hold (see
page 12). Now you can toggle between callers (switch back and forth).
1. Press the trunk key (e.g. ) of the caller waiting currently. The other caller is
put on hold. The LED indicator of the trunk key of the respectively held caller
blinks during this process. The held caller hears music on hold.
2. Press the trunk key of the caller waiting to switch to that caller. The other caller
is now put on hold.
Tip: While you are talking with the first caller (the second caller is
on hold), you can initiate a conference with both callers. To do
so, press the
Conf softkey resp. the Conference key on
the Aastra 6730i / 6731i. To end the conference specifically,
please read the description on page 14.
3. Ending toggling: Press the Goodbye key to terminate the current call.
4. Then press the trunk key where the other caller is waiting. You are now
connected with the caller on hold once again.
On the Aastra6751i
You can also toggle between two callers on the Aastra 6751i. To be able to do so,
the second caller has to call while you are already telephoning with someone else.
1. You are telephoning and receive a call. Press the Toggle key to accept the
call. The first caller is put on hold and now hears music on hold.
2. In order to return to the first caller, press the Toggle key once again.
3. Ending toggling: Press the Goodbye key to terminate the current call.
4. Then press the Toggle key where the other caller is waiting. You are now
connected with the caller on hold once again.
Transferring / Forwarding Call (Transfer) to Another Caller
1. Press the Xfer softkey resp. the Transfer key on the Aastra 6730i / 6731i.
Press the up arrow key on the Aastra 6751i / 6753i.
You hear the internal dialling tone. The person calling is put on hold and now
hears music on hold.
2. Dial the call number of the internal caller desired.