9120 E UG.book Page 1 Thursday, November 6, 2003 1:45 PM 9120 USER GUIDE Technical Manuals Online! - http://www.tech-man.
Table of Contents 9120 E UG.book Page i Thursday, November 6, 2003 1:45 PM Table of Contents Introduction .................................................................................................. 1 Emergency service Feature ........................................................................ 1 Unpacking your phone ................................................................................ 1 Key Descriptions .................................................................................
9120 E UG.book Page ii Thursday, November 6, 2003 1:45 PM Saving numbers and names into shift memory keys ................................. 22 Labeling the memory keys ........................................................................ 22 Making calls from memory keys ............................................................... 23 Editing memory keys ................................................................................. 23 Deleting memory keys ............................................
Introduction 9120 E UG.book Page 1 Thursday, November 6, 2003 1:45 PM Introduction Congratulations..... on the purchase of your 9120 telephone. This guide contains information on the 9120.
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Introduction 9120 E UG.book Page 3 Thursday, November 6, 2003 1:45 PM Keys Key Description I Access a list of 11 basic options to customize the features of your telephone. J Stores up to 100 names and phone numbers (stored in alphabetical order). See Directory on page 15 for more information. K Use to store numbers and names in Directory, in memory keys and to save Option feature settings. L Removes individual entries in the Directory, or Callers List. Erases memory key information.
9120 E UG.book Page 4 Thursday, November 6, 2003 1:45 PM Pre-installation information for the 9120 telephone The 9120 telephone is a two-line telephone. Before you begin installing it, you need to know how the telephone lines are connected to the phone jacks at your home or ofÞce. When two telephone lines are installed on the same phone jack, one telephone cord is required to connect both lines to your 9120 telephone.
Basic Installation 9120 E UG.book Page 5 Thursday, November 6, 2003 1:45 PM Special information You must conÞrm if the two telephone lines are installed on the same phone jack, or on two separate phone jacks. Read your 9120 telephone display. If it prompts you to select a language, follow the directions on the telephone display to choose your language of choice. When both lines are installed on the same phone jack, the telephone display shows the time and date.
120 E UG.book Page 6 Thursday, November 6, 2003 1:45 PM 7. Mount the telephone on the wall Route the cords along the groove on the It is recommended that you use a walltelephone stand as shown in the illustra- mounting plate which is available tion. through your telephone company or a local retailer. You will Þnd it easier to wall-mount the telephone if you purchase one or two short 20 cm (8”) telephone cords and use them in place of the long telephone cord(s). Basic Installation 6.
Basic Installation 9120 E UG.book Page 7 Thursday, November 6, 2003 1:45 PM To avoid potential electrical shock hazard to personnel or damage to the telephone, use only the manufacturer-supplied equipment and installation procedures. SpeciÞcally, use only 4 conductor modular teledapt plug/cords with this product, and an AC transformer that is CSA/UL or CSA-NRTL/C approved Class 2 level C, rated as follows: For North American Markets AC voltage 110-120V, Input: 120VAC, 60Hz, 10W and Output: 16V AC, 250mA.
9120 E UG.book Page 8 Thursday, November 6, 2003 1:45 PM Making a call With your telephone you can make and answer calls using your handset or Pfor speakerphone capabilities. A headset attachment can also be used with your telephone, refer to page 28 . You can use the 9120 to simply make a regular call, or you can predial a telephone number to ensure it is correct before it is dialed out. Follow the procedures below to make a regular or predialed call.
Making and Answering Calls 9120 E UG.book Page 9 Thursday, November 6, 2003 1:45 PM another extension, the call is taken off hold but remains connected to your telephone. If this happens, any background noise from your area will be heard by the caller and the person at the other extension. Switching between two lines To put a call on hold and make or answer a second call: 1. Make or answer a call on one line. 2. To make or answer a second call on the other line, press the second line key.
9120 E UG.book Page 10 Thursday, November 6, 2003 1:45 PM To switch to a Handsfree call: 4. Hang up the handset. 5. When the call is over, press N. Muting a Handsfree call You can turn off the microphone so that the caller can’t hear you but you can still hear the caller. Muting a call only works when you are in Handsfree mode. To mute a handsfree call: 1. Press P. 2. Without lifting the handset, make a call. 3. To turn off the microphone, press P.
Making and Answering Calls 9120 E UG.book Page 11 Thursday, November 6, 2003 1:45 PM There may be times when you want to delete the contents of the Redial List. For example, if you have dialed a personal number such as a password or your calling card number, you may not want it to appear in the list where anyone can see it. To delete the Redial List: 1. Press C. 2. Press L twice. The entire Redial List is deleted. Note: You cannot delete individual entries in the Redial List.
9120 E UG.book Page 12 Thursday, November 6, 2003 1:45 PM You can choose whether or not Call Waiting ID is displayed on your telephone for Line 1 and Line 2 . To turn Call Waiting on or off: 1. Press I. 2. Press 11 or use V or W to scroll to Setup Option 11. 3. Press • to enter Call Waiting ID. 4. Press Y. 5. Press • to turn the Call Waiting ID feature on or press £ to turn the feature off. 6. Press N. 7. Repeat these steps for the other telephone line.
Making and Answering Calls 9120 E UG.book Page 13 Thursday, November 6, 2003 1:45 PM To resume the automatic date and time setting (if the date and time has been set manually), disconnect the power supply, then re-connect it. After your Þrst incoming call, the date and time are automatically set if you subscribe to the Caller ID service from your telephone company. Turning the ringer on and off To turn the ringer on: To turn the ringer off: 1. Press R. 1. Press R . 2. Press Y. 2. Press Y. 3.
9120 E UG.book Page 14 Thursday, November 6, 2003 1:45 PM The prime line is the line that is automatically selected when you lift the handset or press or P or D. The default setting for prime line is Line 1. You can select either line as your prime line. To change the prime line: 1. Press I. 2. Press 10 or use V or W to scroll to option 10. 3. Press * to change the prime line. Pressing * allows you to toggle between the two lines. 4. Press N.
Directory 9120 E UG.book Page 15 Thursday, November 6, 2003 1:45 PM Directory The 9120 telephone directory can store the names and telephone numbers of your business associates, clients, contacts, friends and relatives. Directory names There is a maximum of 100 entries in your Directory. Names are sorted alphabetically starting with their Þrst character. If you want your Directory sorted by the last name, enter the last name Þrst.
9120 E UG.book Page 16 Thursday, November 6, 2003 1:45 PM Directory Saving an active call into the Directory To save an active call: 1. Answer or make a call. 2. Press K. 3. Press J. If the name was displayed with the number, both are now saved in the Directory. 4. If no name is displayed, you are prompted to enter one. If you do not want to enter a name, go to step 5. To enter a name, use the dial pad. 5. Press K. 6. Press N.
Directory 9120 E UG.book Page 17 Thursday, November 6, 2003 1:45 PM Finding items in the Directory To find items in the Directory: 1. To see the Directory List heading, press J. 2. Use the W and V to look at each individual directory entry one at a time. 3. To leave the Directory at any time, press J or N. Editing in the Directory To edit a number and/or name in the Directory: 1. Press J. 2. Press V or W to Þnd the item you want to edit. 3. To begin editing, press T. 4.
9120 E UG.book Page 18 Thursday, November 6, 2003 1:45 PM Using the Callers List The 9120 telephone stores up to 100 calls in the Callers List. Your telephone logs the number (and name if available) of the caller, when they last called, and the number of times they tried to reach you. When the Callers List is full, the oldest call records are deleted to accommodate the information of new callers. See Callers List display messages on page 31 for a description of the display messages.
Callers List 9120 E UG.book Page 19 Thursday, November 6, 2003 1:45 PM Finding an item in the Callers List To find items in the Callers List: 1. To see the Callers List heading, press A. 2. Press Y . 3. Press V to view other caller records one at a time starting from the second most recent caller. To view from the oldest caller record to the most recent press W. The screen may display END OF LIST but continue to press W to see the oldest call record. 4.
9120 E UG.book Page 20 Thursday, November 6, 2003 1:45 PM To dial back a long distance number in the Callers List: 1. Press A. 2. Select a Line key. Use V or W to Þnd the item you want to edit. 3. Using the dial pad, press ⁄ and the area code if necessary. 4. To dial the edited number, lift the handset or press either P, D or Y. 5. If you want to save the number to the directory, press K.
Memory keys 9120 E UG.book Page 21 Thursday, November 6, 2003 1:45 PM Memory keys Saving numbers and names into memory keys You can save up to 14 speed dial numbers and names of your customers, business associates, or anyone you call frequently in 9120’s seven memory keys. You can store more numbers and names in the Directory. See the Directory on page 15 for more information. To save or edit a number and name in a memory key: 1. For a one touch memory key, press any of the seven lower memory keys.
9120 E UG.book Page 22 Thursday, November 6, 2003 1:45 PM Use to access the seven memory position. To save a number and name to a shift memory key: 1. Press K. 2. Press the memory key, in this case press shift then the memory key . 3. Enter the number using the dial pad. You can enter a maximum of 24 digits. Note: If you require a pause (for example, between a telephone number and an access code), press O where you want the pause. 4. Press K. 5. To skip the name, go to step 6.
Memory keys 9120 E UG.book Page 23 Thursday, November 6, 2003 1:45 PM Making calls from memory keys To call from a memory key: To predial from a memory key: 1. Lift the handset or press P or Y or D. 1. Press the memory key with the number you want to dial out. 2. Press the memory key with the number you want to dial out. 2. Lift the handset or press either D, H, or Y. Note: If the Live dial pad option is turned on, you do not have to lift the handset or press any other button.
9120 E UG.book Page 24 Thursday, November 6, 2003 1:45 PM To save a Feature Off code: 3. 3. Enter the telephone company feature code for turning the feature on.† Read the display to conÞrm the number. Enter the telephone company feature code for turning the feature off.† Read the display to conÞrm the number. 4. Press K. 4. Press K. 5. Enter the feature name using the dial pad. (See Entering Names on page 16.) 5. Enter the feature name using the dial pad. (See Entering Names on page 16.) 6.
Memory keys 9120 E UG.book Page 25 Thursday, November 6, 2003 1:45 PM To save a FeatureLight On key: To save a FeatureLight Off key: 4. 4. Enter the telephone company feature code for turning the feature on.† Read the display to conÞrm the number. Enter the telephone company feature code for turning the feature off.† Read the display to conÞrm the number. 5. Press K. 5. Press K. 6. Label the memory key. 6. Label the memory key.
9120 E UG.book Page 26 Thursday, November 6, 2003 1:45 PM Turning the Call timer on or off You can program the call timer to always appear on the 3rd line of the telephone display instead of the date and time when you are on an active call. To turn the Call timer on or off: 1. Press I. 2. Press 0 3 or use V to scroll to option 03. 3. Press * to turn the Call Timer on or off. Pressing * allows you to toggle from on to off. 4. Press N.
Advanced Options 9120 E UG.book Page 27 Thursday, November 6, 2003 1:45 PM To delete or edit an area code or prefix: 1. Press I. 2. Press 0 5 or use V or W to scroll to Option 05. 3. Press * to enter Area codes. 4. Press K until you see the number you want to change or delete. 5. Press T to backspace and delete, or change the area code or preÞx. 6. Press K. 7. Press N.
9120 E UG.book Page 28 Thursday, November 6, 2003 1:45 PM The built in standard 2.5 mm jack allows you to use a headset with this telephone. Using Headset The headset jack automatically detects the headset when it is plugged in. This will allow all handsfree functionality to be enabled through the headset. You can mute a call when on the headset, see To Mute a headset call on page 13. Note: When the headset mode is enabled, the handset must remain in the cradle.
Display Icons and Messages 9120 E UG.book Page 29 Thursday, November 6, 2003 1:45 PM Display Icons and Messages The Model 9120 telephone has a three-line display that uses both icons and text messages to supply call information. The Callers List screen A sample Callers List screen is shown below. The number in the list 01 The call was answered May also read: Private name Unknown name Call has been returned May also read: Private number Unknown number L.E.
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Display Icons and Messages 9120 E UG.book Page 31 Thursday, November 6, 2003 1:45 PM Callers List display messages Message Callers List is empty Calls bumped=xx No number Private number or Private name Unknown name or Unknown number √555-1449 (403) N MAR04 3:30pm 2x …xxxxxxxxxxxxxxx What it means Your telephone does not record incoming calls until you subscribe to Caller ID service. If you do subscribe, you haven’t received any calls in the list yet or you’ve deleted all numbers in the Callers List.
9120 E UG.book Page 32 Thursday, November 6, 2003 1:45 PM Feature Light Extension in use The appropriate line indicator light is on. Call is ringing on a line Line indicator light and set indicator light ßashes very quickly. Call is on hold Line indicator light ßashes quickly. Call is on Handsfree Handsfree/Mute indicator and line indicator light are on. Line is in use Line indicator light is on. Microphone is muted Handsfree/Mute indicator light ßashes quickly.
Troubleshooting 9120 E UG.book Page 33 Thursday, November 6, 2003 1:45 PM Troubleshooting The display is in the alternate language. You can change to another language by pressing I and V , then pressing *. Press V until the desired language is displayed and then press * to set the language. The cursor doesn’t move when saving in the Directory. The number or name is too long. Numbers can be no longer than 24 digits and names can be no longer than 16 characters.
9120 E UG.book Page 34 Thursday, November 6, 2003 1:45 PM A Feature Light On code has been entered, and you need to program a Feature Light Off key. Follow the steps that appear in Using Feature Light keys on page 25. Live dialpad has stopped working. It may be that the Live Dialpad option has been turned off in the Options List. Setup option 6 should be on. If this does not solve the problem, disconnect and then reconnect the AC adapter. The display is blank on my phone.
Index 9120 E UG.
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9120 E UG.book Page 37 Thursday, November 6, 2003 1:45 PM GENERAL INQUIRIES If you have read the guide and you still have questions, call 1-800-574-1611 in Canada and the USA. In other areas, contact your telephone company. © Aastra Telecom Inc., 2003 41-0052-00 Rev 02 Technical Manuals Online! - http://www.tech-man.
