User's Manual

Troubleshooting
9-12 41-001160-03, Rev 00, Releaes 2.4
IP Phone Administrator Guide
WatchDog Task Feature
The IP Phones include a troubleshooting feature called the “WatchDog” task that
monitors the status of the phones and provides the ability to get stack traces from
the last time the phone failed. When the phone detects a failure (i.e., a crash), it
automatically reboots. You can view a WatchDog crash file using the Aastra Web
UI at the path, Advanced Settings->Troubleshooting. You can enable/disable the
WatchDog task using the configuration files or the Aastra Web UI.
Enabling/Disabling WatchDog
Use the following procedure to enable/disable the WatchDog.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “WatchDog
Settings” on page A-247.
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