Aastra 673xi / 675xi Telephony with SIP Phones at the OpenCom 1000 Communications System User Guide
Welcome to Aastra Thank you for choosing this Aastra product. Our product meets the strictest requirements with regard to quality and design. This user guide will show you how to use your Aastra 673xi / 675xi and answer most of the questions that may arise. If you require further technical support or information about other Aastra products, please refer to our website at http://www.aastra.de or http://www.aastra.com. It provides additional notes and tips on the product.
Contents Aastra 673xi / 675xi SIP Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Aastra 673xi / 675xi Key Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Distinctive Features of the Communications System . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the Aastra 673xi / 675xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Automatic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Web Configurator of the OpenCom 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aastra 673xi / 675xi SIP Telephones Aastra 673xi / 675xi SIP Telephones The telephones of the product family Aastra 673xi / 675xi are Voice over IP (VoIP) telephones in accordance with the internationally standardised SIP standard (Session Initiation Protocol). Connected to the communications system OpenCom 1000 you have additional comfort functions available.
Aastra 673xi / 675xi SIP Telephones Aastra 6751i – basic level version of the Aastra 675xi product family Aastra 6753i – headset jack and six function keys Aastra 6755i – comfort display, six function keys and six softkeys Aastra 6757i – premium display and twelve softkeys The Aastra 6755i and Aastra 6757i models have large and freely programmable displays for executing system functions.
Aastra 673xi / 675xi SIP Telephones Key Extensions With an Aastra M670i or Aastra M675i key extension the Aastra 6753i, Aastra 6755i and Aastra 6757i telephones can provide additional function keys: Aastra M670i: 36 function keys Aastra M675i: 20 softkeys respectively programmable on three levels (total of 60 storage locations) Up to three key extensions can be connected to designated telephones: three key extensions of either the M670i type or three of the M675i type.
Aastra 673xi / 675xi SIP Telephones Aastra 673xi / 675xi Key Description The following tables explain the existing keys for all Aastra 673xi / 675xi models. Aastra 6730i and Aastra 6731i Keys Key Description and Function Hold key: puts the current call on hold. Press this key once again to retrieve the call on hold. Redial key: redials previously dialled numbers. Pressing the Redial key twice redials the last number dialled.
Aastra 673xi / 675xi SIP Telephones Aastra 6730i and Aastra 6731i Keys Key Description and Function Navigation keys: press the arrow keys up or down to view different status and text pages on the display. Press the arrow keys up or down to navigate within a menu or on a menu page. Press the left arrow key to exit a menu or menu page. Press the right arrow key to select a menu selection or menu page option displayed.
Aastra 673xi / 675xi SIP Telephones Aastra 6751i Keys Key Description and Function Toggle key: when you receive a call while talking on the phone, press this key to accept that call. The first call is put on hold. Press the Toggle key to toggle back and forth between the calls. Loudspeaker key: activates the Handsfree for making and receiving calls without picking up the handset. Mute key: turns the microphone on or off.
Aastra 673xi / 675xi SIP Telephones Aastra 6753i, Aastra 6755i and Aastra 6757i Keys Key Description and Function / Trunk keys: connect you to a specific line or accept a call which is signalled on the line. Handsfree key: activates the Handsfree for making and receiving calls without picking up the handset. When a headset is connected, a call can be accepted and ended using this key. Mute key: turns the microphone on or off.
Aastra 673xi / 675xi SIP Telephones About this Manual This manual describes how to use an Aastra 673xi / 675xi SIP telephone which is connected to the OpenCom 1000 communications system. If you require further information, please consult the following manuals available for the models of the Aastra 673xi / 675xi product family: Aastra 675xi resp.
Aastra 673xi / 675xi SIP Telephones ■ The Aastra 673xi / 675xi does not save any call numbers in the local caller list nor does it offer a local phone book. Configure function keys instead to access the callers list (Caller Lists starting on page 19) and the phone book (please refer to Phone Book starting on page 21) of the OpenCom 1000 communications system. ■ The Aastra 673xi / 675xi has a separate Web interface.
Using the Aastra 673xi / 675xi Using the Aastra 673xi / 675xi Telephoning Making Calls 1. In order to establish a connection, – pick up the handset or – press the Handsfree key , to make the following call in the handsfree mode (see Handsfree / Open-Listening Mode starting on page 16). 2. Dial a call number: – Enter the call number using the number keys. – Or: press the Redial key to call back a previously dialled call number. Then select an entry with the navigation keys .
Using the Aastra 673xi / 675xi Note If the administrator has linked a trunk key / / with a SIP user account, you will be calling under the call number of the SIP user account. If the trunk key is not linked, the call number of trunk key 1 is used.
Using the Aastra 673xi / 675xi Taking a Call from Another Terminal (Take) You can accept an ongoing call from another terminal on your Aastra 673xi / 675xi and continue it there. To be able to do so, your telephone and the other terminal have to have the same internal call number. To do so, a Take function key must be configured on the Aastra 673xi / 675xi (see Web Configurator of the OpenCom 1000 starting on page 28).
Using the Aastra 673xi / 675xi Three-Party Conference Calls You are making a call, e.g. on the trunk key 1 , its LED indicator is lit. You can now forward the call, execute an enquiry, switch back and forth between two subscribers (“toggle”) or set up a conference. You can use any available trunk key / / for three-party conference calls. Note The Aastra 6751i has just one trunk key. Use the navigation keys to forward a call (up arrow key) or to initiate a conference (down arrow key).
Using the Aastra 673xi / 675xi Toggling On the Aastra 6730i / 6731i / 6753i / 6755i / 6757i While you are conducting an enquiry call, the first caller is put on hold (see page 13). Now you can toggle between callers (switch back and forth). 1. Press the trunk key (e.g. ) of the caller waiting currently. The other caller is put on hold. The LED indicator of the trunk key of the respectively held caller blinks during this process. The held caller hears music on hold. 2.
Using the Aastra 673xi / 675xi – Transferring a call with notification: When the subscriber answers, announce the call transfer. Then press the Xfer softkey resp. the Transfer key on the Aastra 6730i / 6731i. Press the up arrow key on the Aastra 6751i / 6753i. – Transferring a call without notification: When you wish to wish to transfer the call without notification, wait for the ringing tone. Then press the Xfer softkey resp. the Transfer key on the Aastra 6730i / 6731i.
Using the Aastra 673xi / 675xi Other Device Functions Handsfree / Open-Listening Mode You can make a call in the handsfree mode, e.g. to let anyone present in the room listen in. Before or during a call, press the Handsfree key (on the Aastra 6730i / 6731i and on the Aastra 6751i: the Loudspeaker key ). The speaker is switched on. The red LED indicator next to the Handsfree key lights up. Press the key once again to switch the speaker off.
Using the Aastra 673xi / 675xi Using Headset A headset can be connected to an Aastra 673xi / 675xi (exception: Aastra 6751i). You can press the Handsfree key in this case in order to accept and end calls . You can configure via the Options menu of the Aastra 673xi / 675xi, whether to use the headset or the speaker for handsfree operation (see Settings starting on page 27). The Aastra 6730i / 6731i does not provide a separate headset connector.
Using the Aastra 673xi / 675xi 3. In the Key type field select the Speed dial entry. In the Label field you can enter a text for labelling the key on the display of your telephone. In the Call no. field you enter the call number to be saved to this function key. In the Line field select the line to be seized when the call number is dialled or accept the default. 4. Click on the Accept button to save programming.
Using the Aastra 673xi / 675xi Aastra 6730i / 6731i and Aastra 6751i / 6753i: The display shows Speeddial-> Enter Number. Confirm with the down arrow key. 2. Enter the destination call number using the number keys. To correct a mistaken number use the Backspace function key. Slide the cursor horizontally with the left arrow key or right arrow key . 3. Use the navigation keys to move the cursor onto the Line: field and press the Change softkey.
Using the Aastra 673xi / 675xi – 3 Delete all to remove all entries from the list. Confirm with the Enter softkey. – 4: shows detailed information on the entry selected. 5. Press the Goodbye key to exit the menu card display. Operation on the Aastra 6755i, Aastra 6757i 1. Press the function key with the caller list function. The No reply list appears. 2. Use the navigation keys to go to the desired entry. 3. Press the Dial softkey to call the selected entry. 4.
Using the Aastra 673xi / 675xi Phone Book You can configure on the Aastra 6755i / 6757i a function key with a phone book function (please refer to Function Keys Reference starting on page 31). Use this function key to access the phone books managed on the OpenCom 1000 communications system. 1. Press the function key with the phone book function. The Phonebook menu card appears. 2. Enter one or multiple first letters into the Name: field to find the phone book entry you are looking for.
Using the Aastra 673xi / 675xi Press the function key to show the forwarded call number, the forwarding destination and the status on the display. Press the on/off softkey to activate or deactivate call forwarding. ■ A function key was programmed with a call forwarding menu (in the OCW the call forwarding/menu key function was configured). This key function can only be configured on the Aastra 6755i / Aastra 6757i. Press the function key to show the call forwarding menu.
Using the Aastra 673xi / 675xi Further options: – Press the Backspace softkey to delete the selected entry. – Press the Tone -> on / Tone -> off softkey to switch on/off the acoustic signalling of incoming messages. Voicebox The OpenCom 1000 communications system provides you with a voicebox which serves as an “answering machine” if desired. To operate the voicebox, it is recommended to configure a key with the Voice mail function (see Function Keys Reference starting on page 31).
Using the Aastra 673xi / 675xi You can also programme a softkey with the BLF function to one of the additional key levels. In this case, you must activate the level with the More softkey so that the LED indicator shows the state of the subscriber connected. Phone Lock You can lock the Aastra 673xi / 675xi to prevent unauthorised use. Locking and unlocking is available without password by default.
Using the Aastra 673xi / 675xi Flexible Workstation The OpenCom 1000 communications system supports the “flexible workstation” feature. There are two variants of this feature: ■ Hot Desking: Multiple employees use the same workstation at different times, each employee has their own call number ■ Free Seating: An employee works at different workstations; the employee retains his/her call number.
Using the Aastra 673xi / 675xi 4. If the original Aastra 673xi / 675xi is still in operation, you have to confirm transfer of the configuration with the Yes softkey. The Aastra 673xi / 675xi restarts – it is configured with the transferred configuration. The Aastra 673xi / 675xi originally using this configuration also restarts and the Login menu card appears.
Configuring the Aastra 673xi / 675xi Configuring the Aastra 673xi / 675xi Automatic Configuration The Aastra 6753i, Aastra 6755i and Aastra 6757i SIP telephones support the “Automatic Commissioning / Auto Provisioning” feature. Use this feature to commission an Aastra 673xi / 675xi without the administrator of the OpenCom 1000 communications system having to configure it beforehand. Automatic configuration must be authorised by the administrator of the OpenCom 1000 communications system. 1.
Configuring the Aastra 673xi / 675xi 1. Press the Options key (or the Service key on the Aastra 6751i). The Options List menu card appears. 2. Confirm the 1.Preference menu entry with the right arrow key Select softkey. or with the 3. Go to the desired setting (please refer to The Options Menu starting on page 38 and change the setting or the option. Confirm using the Done softkey. 4. Press the Goodbye key to exit the menu.
Configuring the Aastra 673xi / 675xi Web Configurator of the OpenCom 1000 (OCW) – My data and terminals: Terminal configuration Function keys that are changed are automatically activated on the Aastra 673xi / 675xi. For a list of the available function key functions please refer to Function Keys Reference starting on page 31.
Configuring the Aastra 673xi / 675xi Logging in on the Aastra 673xi / 675xi Web Configurator 6. Enter “user” into the User name field of the login dialogue. Leave the Password field empty. Confirm using the OK button. The Aastra 673xi / 675xi Web Configurator appears. Aastra 673xi / 675xiWeb Configurator: changing a password 7. First click on the User Password link. Enter a new password into the New Password and Password Confirm fields. Confirm using the Save Settings button.
Configuring the Aastra 673xi / 675xi Please refer to the separate user guides for a detailed description of functions for each model of the Aastra 673xi / 675xi (see page 8 also). Note You should preferably use the Web Configurator of the OpenCom 1000 communications system for configuring the telephone as the functionality is optimally coordinated. The “Directory List” function of the Aastra 673xi / 675xi Web Configurator requires technical skill to configure and a corresponding internet service.
Configuring the Aastra 673xi / 675xi Function keys for Aastra 6730i / 6731i and Aastra 6753i / 6755i / 6757i 32 Key type Parameter Function busy lamp Call number and line Busy Lamp Field; LED indicator shows when subscriber is busy directory – On the Aastra 6755i / Aastra 6757i only: Shows phone book (directory) managed by the OpenCom 1000 communications system caller list On the Aastra 6730i / Aastra 6731i / Aastra 6753i only: No reply, Answered Calls Shows caller list managed by the OpenCom 1
Configuring the Aastra 673xi / 675xi Function keys for Aastra 6730i / 6731i and Aastra 6753i / 6755i / 6757i Key type Parameter Function ACD postprocessing extend Line On the Aastra 6753i / Aastra 6755i / Aastra 6757i only: Extends postprocessing time of an ACD call ACD postprocessing exit Line On the Aastra 6753i / Aastra 6755i / Aastra 6757i only: Ends postprocessing time of an ACD call Pick-up – Picks up a call from another device in your pickup group Message waiting – Displays the list of
Configuring the Aastra 673xi / 675xi 3. Select the 6.Restart Phone menu entry. Confirm with the right arrow key or with the Select softkey. 4. Confirm the restart query with the Restart softkey. The Aastra 673xi / 675xi starts and is quickly ready for operation once again. Deleting a Local Configuration It is possible that programming of function keys via the personal Web Configurator (OCW) is deactivated by previous local programming via the Web Interface of the Aastra 673xi / 675xi.
Configuring the Aastra 673xi / 675xi Note The operation is analogous on the Aastra 6730i / 6731i and on the Aastra 6751i / 6753i. The key assignment is proposed on the bottom display line. 1. Disconnect the Ethernet connection of the Aastra 673xi / 675xi. 2. If the telephone is not in operation, turn on the power supply. Wait until the Aastra 673xi / 675xi has started. Press the Options key now (or the Options key on the Aastra 6751i).
Configuring the Aastra 673xi / 675xi Manually Configuring an IP Address If you do not configure the management of the IP address configuration in your network via the DHCP server of the OpenCom 1000 communications system, you can also conduct IP address configuration manually: 1. If the telephone is not in operation, turn on the power supply. Wait until the Aastra 673xi / 675xi has started. Press the Options key now (or the Options key on the Aastra 6751i).
Configuring the Aastra 673xi / 675xi Note The OpenCom 1000 communications system provides a TFTP server for configuring Aastra 673xi / 675xi telephones. You can determine the IP address of this server in the OCE. In the Network directory select the Connections page. Find the connection used for the Aastra 673xi / 675xi. The IP address for the connection entry that you are looking for appears in the TFTP Server column. 6. Close the Configuration Server menu card with the Done softkey.
Configuring the Aastra 673xi / 675xi The Options Menu Press the Options key (or the Options key on the Aastra 6751i) in order to directly configure local settings on the Aastra 673xi / 675xi. Below every menu card the softkeys available for the Aastra 6755i and the Aastra 6757i respectively are shown. The Aastra 6730i / 6731i and the Aastra 6751i / 6753i show the corresponding key assignment in the lower line of the display. Key: Option Ring Tone: [1 to 5] Silent Cancel Done Options List 1.
Index Index A Aastra 6730i 1 Aastra 6731i 1 Aastra 6751i 2 Aastra 6753i 2 Aastra 6755i 2 Aastra 6757i 2 Aastra M670i 3 Aastra M675i 3 ACD group 26 ACD help message, send 32 ACD key 32 ACD post-processing exit 33 ACD post-processing extend 33 Administrator password 34, 35 Auto provisioning 27 Automatic commissioning 27 B Busy Lamp Field 32 C Call forwarding 21, 32 Call protection 16, 31 Caller list 19, 32 Callers List key 4 Conference 13, 15, 33 D Delete key 5 Directory 32 E Emergency calls 24 Enquiry 13 F
Index O OCW 28 Open-listening 16 OpenVoice 33 Options key 4, 5, 6 V Voice mail 33 Volume setting 16 Volume control keys 4, 5, 6 P Password 37 change 30 Phone book 21 Phone status 29 Pickup 33 Programmable keys 30 W Web configurator Aastra 675xi 29 OpenCom 1000 28 R Redial key 4, 5, 6 Restarting 33 S Save key 5 Softkeys 7 Softkeys and XML 30 Speed dial 31 Speed dialling 17, 30 T Take 32 Telephone options (German) 38 TFTP server 36, 37 Toggle key 6 Toggling 13, 14 Transfer 13, 14, 33 Trunk keys 4, 7 U Use
Notes Notes 41
Notes Notes 42
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