User`s guide

Supplementary features
eud-1290/1.0 – R1.0 – 01.2011 47
Functions for special situations
This section explains the different options provided by your phone to deal with
special situations.
Function selection for configurable key
This section contains a list of all the functions you can store under a configurable key
via the menu. Contact your system administrator for more information.
More information on how to store functions under a configurable key using function
commands and */# procedures can be found in Chapter "Formulating functions",
page 85.
Function Description
Call Forwarding Uncondi-
tional
With this function you forward incoming calls directly to a different destina-
tion. For further information refer to Chapter "Forwarding calls (Call forwar-
ding)", page 43.
Forwarding if busy
With this function you forward incoming calls directly to a different destina-
tion if you are busy. For further information refer to Chapter "Forwarding
calls (Call forwarding)", page 43.
Call Forwarding on No
Reply
With this function you forward incoming calls you receive on your phone to
another destination. For further information refer to Chapter "Forwarding a
Call on No Reply (CFNR)", page 44.
Switch group
This function lets you route calls and functions via switch groups (with two
switch positions).
Relay
You can control external electric equipment or installations using relays. For
example you can use your phone to open and close electric gates or to
switch the lights on or off throughout a building.
Welcome announcement
Announcement service for incoming internal and external calls. If you do not
answer an external call after a set delay, the user who is calling will obtain an
announcement. After the announcement the caller will then hear the ring-
back tone again.
Lock
This function protects you against Call Waiting and Announcement. For fur-
ther information refer to Chapter "Activating protection against call types",
page 79.
Remote control
This function lets you set remote maintenance access to your phone on a
one-off basis of permanently.
MCID
This function lets you track a malicious call. For further information refer to
Chapter "Tracking a malicious call", page 54.
ACD (Automatic Call Dis-
tribution)
The call routing of calls in the queue can be controlled using an ACD appli-
cation.