User manual

MX-ONE SYSTEM DESCRIPTION
10 21/1551-ASP 113 01 Uen N2 2014-01-28
prises. No business has to make compromises on how to process
critical customer calls.
Management Applications - Dealing with complexity in today's
dynamic communication infrastructures is one the many challenges
faced by IT managers and support staff.
Increased reliance on communication solutions to drive profitability and
achieve business goals has broadened the scope of IT and communica-
tion support issues while expanding the need for more reliable infrastruc-
tures and management tools. The recognition of the issues has amplified
the way MX-ONE management system works nowadays.
The single-point-of-entry management approach integrates well with
today's IT management platforms and offers full control over your
MX-ONE communication networks. MX-ONE offers the following
web-based managers to fulfill the administrative, provisioning and
performance monitoring on the same place for MX-ONE Telephony
systems, UC applications and terminals.
• Manager Telephony system
• Manager Availability
• Manager Provisioning
• Manager System Performance
The Manager's functionalities are carefully developed and expanded to
even further simplify and improve support for a greater portion of today's
complex communication infrastructures. Enterprises can more effec-
tively improve the value of their investments and better achieve their
business goals and requirements.
2.3 Unified Messaging Suite
OneBox provides features and applications for voice mail and fax mail.
OneBox provides:
• A complete voice mail system that is fully integrated with the
MX-ONE Telephony System via a SIP interface to be sure no calls
are lost. Besides the MWI on the user telephones, extra notifica-
tions can be sent by e-mail or SMS to one or several devices per
users.
• Full multi-level Auto-attendant functionality to allow inbound caller
management as well as end-user voice mail box management.
• A web based user portal for managing voice messages and user
preferences.