User manual

MX-ONE SYSTEM DESCRIPTION
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2.7 Collaboration Management Suite (CMG)
Aastra Collaboration Management Suite (CMG) is a part of the UCC
suite for MX-ONE. The CMG product portfolio provides a mix of commu-
nication tools for attendants and office users, including advanced call
handling, activity and availability management as well as speech
services.
The suite is developed from a user perspective and is a user-friendly
activity management application that integrates well with MX-ONE,
which enables the users to choose the most suitable way of communi-
cating; via phone, video, conferencing, SMS or IM. It is a scalable
system that can have virtually an unlimited amount of users and atten-
dants. Using SIP standards, it can connect to several systems at the
same time, either centrally or distributed over several sites.
Aastra CMG is a complete collaboration solution contributing to both
Business users and Attendants with benefits for both target groups.
Figure 3: CMG Application Suite
CMG Application Suite consists of a number of end-user collaboration
management applications used in an MX-ONE Solution environment.
The CMG suite is comprised of the following product areas:
• In Attend Advanced Attendant Console
• Presence and Availability Management
• BluStar for PC or OfficeWeb (a Web-based end-user portal)
• Calendar connection for integration with company calendar
(Outlook, etc…)
• Visitor management.
• In-Conference meet-me conference solution
For more information on CMG, see the relevant CMG documentation.