User manual

MX-ONE SYSTEM DESCRIPTION
34 21/1551-ASP 113 01 Uen N2 2014-01-28
For more information, see the operational directions for Multi Terminal
Service.
4.1.3 Personal Number
A Personal Number is an extension directory number with a terminal of
any type (not ISDN S0) assigned, providing system users (voice exten-
sions) with different possible answering positions for the incoming calls.
Every personal number can have up to five lists where each list can
contain up to ten different answering positions. The answering positions
are selected depending on the settings for the user, for example, the
user can be set to be at the office or to be at home. The settings of the
personal number can be done manually by the user or automatically
depending on calender and location information stored for the user.
New in MX-ONE 5.0 is that a CTI group can be stored as a number in
the personal number list.
For more information, see the description for PERSONAL
NUMBER/CALL LIST.
4.1.4 Boss-Secretary configurations using Personal Number
List
Both the manager and the secretary can configure the diversion of
incoming calls to the manager. While the feature is active, the calls to the
manager is deflected to the secretary's phone, and a LED associated to
a key on both the manager’s and secretary’s phones indicates that the
service is active.
The service can be activated and deactivated by both managers and
secretaries by pressing the previously defined key. When the service is
active, the LED associated to a key is turned on at both the manager and
the secretary phones (digital and IP phones are supported but cannot be
mixed, meaning that the manager and the secretary must both have
digital phones or both have IP phones). When the service is inactive, the
LED associated to a key is turned off at both the manager and the secre-
tary phones (digital and IP phones are supported but cannot be mixed).
The service can be directly deactivated by pressing the previously active
key or indirectly deactivated by activating another personal number list.
4.2 Attendant Features
In MX-ONE, the attendant can handle all types of calls and assist users
to activate and deactivate features. The attendant terminal is normally
the InAttend application but older types, e.g. NOW from the Contact