User manual

21/1551-ASP 113 01 Uen N2 2014-01-28 41
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ELEPHONY FEATURES
• Customer-dependent day and night service position
• Customer-dependent route selection
• Common diversion positions
• Recorded announcements
4.6 Hospitality
The special Hospitality functions are provided for the Hospitality
industry. The functions are provided within the following areas: guest
check-in, guest rooms and Service quarters.
The Hospitality functionality requires the Hospitality license in MX-ONE
plus middle ware from Diavox Technologies.
For guest check-in the following functions are provided:
• Information about the guest can be entered. The information can be
language, VIP-status, credit card information, room number, and so
on.
• The guest can choose if name presentation will be allowed or
restricted for inter-room calls.
For guest rooms, the following functions are provided:
• The rooms can be either vacant or occupied.
• The rooms can be equipped with various types of terminals.
For Service quarters the following functions are provided:
• The guest's name presentation restriction will never be taken into
consideration when the Service quarter is in contact with a guest,
that is, the name of the guest will always be displayed at the
Service Quarter Terminal.
• The information that is entered when a guest checks in will be
displayed at the Service Quarter Terminal.
• To obtain the specific Service Quarter functionality, the SQ phone
must be Digital.
If a SIP phone is used in the Service Quarter, the same functionality
is obtained, except that the extra guest information is not shown.
For more information, see the description for HOSPITALITY APPLICA-
TION.