User manual

MX-ONE SYSTEM DESCRIPTION
44 21/1551-ASP 113 01 Uen N2 2014-01-28
5 Solution Architecture
The MX-ONE solution comprises MX-ONE Telephony System that
provides call control and features for multi media sessions (e.g. voice
and video calls), InAttend for the attendant services, the BluStar
Ecosystem with the BluStar Server, BluStar for PC and IOS, BluStar
Web and the CMG Application Suite for personal communication and
preference settings, MX-ONE Managers for user, extension, and system
management, Solidus eCare for contact centers and business process
integration and automation and OneBox for Unified Messaging.
Figure 17:Architectural Overview
The following sections give an overview of the different components and
their primary features in MX-ONE. For detailed information, see the
description for each individual component.
5.1 MX-ONE Telephony System
MX-ONE Telephony System has evolved into a true Multimedia Commu-
nication System that can route and provide services, as applicable, also
to media sessions like Video and Instant Messages. An MX-ONE is built
with a number of Telephony Servers and their associated Media Gate-
ways. A single Telephony Server can handle up to 15.000 extensions
and systems up to 124 TSs can be built.
For pure SIP environments, no hardware based media gateway is
required, MX-ONE can operate as software only, i.e. as a Soft switch.
The Soft Switch is limited to a single server system.