User manual

21/1551-ASP 113 01 Uen N2 2014-01-28 5
S
YSTEM OVERVIEW
• Contact Management (CMG) is an advanced contact management
system for telephony and provides applications for attendants and
end-users.
• OneBox provides features for voice mail and fax mail, including
Unified Messaging.
• Aastra Solidus eCare, a suite of applications and services for
server-based contact centers.
• BluStar Ecosystem, providing multi-media services for end users.
– BluStar Server, the core component of the BluStar
Ecosystem, providing presence and calendar integration for
end users.
– Aastra Mobile Client, a smart phone application that makes
the phone an integral part of MX-ONE Telephony System with
a rich set of MX-ONE application features.
– Aastra BluStar Client, a Unified Communications IP Soft-
Phone client application for PC, IPad and iPhone that enables
corporate users to make and receive voice and video calls
over SIP and to interact with other users and Solidus eCare
agents through IM (Instant Messaging), e-mail and voice.
– BluStar 8000i and BluStar for Conference Rooms.
2.2 MX-ONE Telephony System
MX-ONE offers a comprehensive list of features and benefits for Enter-
prises, including:
System Architecture - The long proven scalability and flexibility archi-
tecture of MX-ONE allows a customer to tailor make an optional solution
for the customer's specific needs. An MX-ONE solution can be built as a
single central system with multiple servers and multiple gateways but it
also allows distribution of the system components over a Wide Area
Network. Multiple MX-ONE systems can be networked with intelligent
signaling systems in order to support several hundred thousand users
within a global voice network.
The MX-ONE Telephony System is divided into two main components.
The call server component that takes care of the signaling is called Tele-
phony Server, which is a Linux based call control software that resides
on a standard Intel based PC architecture with processor unit, hard disk,
memory (RAM), input/output devices and connects to the LAN via NIC
cards. The second component is called the Media Gateway, which
contains an VoIP resource board and the physical interfaces towards
TDM subscribers, public networks and Auxiliary devices. The media
gateway provides circuit switch connections for legacy devices (ATS,