User guide

9.3 AMCC Unified Communication Functions

With the AMCC UC functions the configured user accounts can get an HTTPS connection to the AMC

Controller via their AMC. There are many different usage scenarios for this HTTPS connection. One of

them is to enable users to access the complete company branch directory or the address book of just

one department..

9.3.1 AMC Corporate Phonebook

The corporate phonebook server, to which you can configure a connection, has to be reachable via

Lightweight Directory Access Protocol (LDAP). Commonly this will be an active directory server. The

amount of information made available for the AMC via this feature of the AMC Controller depends on

the information available on that server.

9.3.2 AMC Instant Message & Presence

XMPP is used for both, presence and instant messaging. For those features, the AMC Controller

behaves very similarly to the SIP-telephony scenario. It will act as an XMPP client and connect to any

standard XMPP server. XMPP is the most used Presence and Instant Messaging protocol and used for

example by the Jabber or Openfire servers. There are both types, free and commercial, of servers

available. You can also hook up to a Hosted Presence Network as for example Openfire and bring the

full functionality of your account to the mobile phone. For a longer list of publicly available Instant

Messaging servers, look at the XMPP website. There are also gateways available allowing connecting

to non-XMPP Servers (e.g. SIMPLE) via the XMPP protocol. With this, the integration of any Presence /

Instant messaging server should be possible. In order to use the XMPP functionalities you have to

configure XMPP endpoints and XMPP users. As mentioned, this approach is very similar to the IP

telephony approach. The concept of XMPP endpoints and XMPP users is essentially identical to the

concept of SIP endpoints and SIP user accounts. For more information please read the AMCC Admin

Guide.

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