TM_Ascom_Jun01_25.06.01.fm Page 1 Thursday, July 12, 2001 4:33 PM Ascotel Office terminals by ascom Office 45 Office 45pro System Assistant Operating Instructions for the end user www.ascom.
TM_Ascom_Jun01_25.06.01.fm Page 2 Thursday, July 12, 2001 4:33 PM Operating and Display Elements Operating and Display Elements 1 2 3 4 1: A 2: D BBREV. DI 3: S ESTINATIO ALLING 6: S 4 : S UUBB S C R I B E R N S 7 : C AELR V I C E C O N LIST SCRIBE FI L LOGG 5: 8 ING G. Y O U R BCU S Y I N D I CR C O N F . 9 :: H O T E L ATOR HOICE: P ASSWOR ## 1 : 0 M : D E A N B O U B T REV. D HER CO Ok : SY 2: D S T E M AI A L L I NFIG.
TM_Ascom_Jun01_25.06.01.fm Page 3 Thursday, July 12, 2001 4:33 PM Contents Contents Operating and Display Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 What is this document about? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TM_Ascom_Jun01_25.06.01.fm Page 4 Thursday, July 12, 2001 4:33 PM Menu Tree Menu Tree The purpose of the menu tree The menu tree illustrates the structure of the System Assistant, giving you quick access to the setting options. From the menu, the root of the System Assistant takes you to the individual branches. From there you can reach the sub-branches, at the end of which you can adjust the settings you want. To reach the first two ramifications (menu levels), simply key the digit indicated.
TM_Ascom_Jun01_25.06.01.fm Page 5 Thursday, July 12, 2001 4:33 PM Menu Tree 5: BUSY INDICATOR VARIANT 1 VARIANT 2 VARIANT 3 ... 6: SERVICE CONFIG. 1: PRINT ALL 2: PRINT W/O A.DIAL 3: MAINTENANCE 1: STATUS 2: SYSTEM FAILURES 3: POWER FAILURES 4: EVENT MESSAGES 4: LICENCING 1/3 EID CID MAC 2/3 1: LIC 3/3 LICENCES 5: SHOW 1: SHOW 2: SYSTEM TIME 3: SYSTEM DATE 6: REMOTE CONTROL 1: ALLOW 2: PASSWORD 7: REMOTE MAINT. 7: CALL LOGGING 1: COUNTER STATE 1: SUBSCRIBERS 2: COST CENTRE 3: TRUNK CONNECT.
TM_Ascom_Jun01_25.06.01.fm Page 6 Thursday, July 12, 2001 4:33 PM What is this document about? What is this document about? The System Assistant The purpose of these Instructions is to show you what settings you can carry out on the (telephone) system. Your main tool for such settings is the "System Assistant" menu. Use your 45 or 45pro phone to enter your settings. The basic operation of the 45 and 45pro phones is described in their respective Operating Instructions.
TM_Ascom_Jun01_25.06.01.fm Page 7 Thursday, July 12, 2001 4:33 PM What is this document about? External access There are three authorization types for external access using the AIMS configuration software: • No access • One-off access • Permanent access Authorization for external access to the system is granted within the System Assistant. Access to the system by other users is barred while you are in the System Assistant menu, and only you can make changes to the system settings.
TM_Ascom_Jun01_25.06.01.fm Page 8 Thursday, July 12, 2001 4:33 PM Using the Display and Operating Elements Using the Display and Operating Elements The settings in the System Assistant are generally the same as those for the 45 and 45pro phones. Beyond the settings on the phone, the System Assistant offers additional basic operating features and some settings are made differently. These operating features are described below. You need to be familiar with them to change system settings.
TM_Ascom_Jun01_25.06.01.fm Page 9 Thursday, July 12, 2001 4:33 PM Using the Display and Operating Elements Exiting the System Assistant Any changes you may have made are only accepted if you confirmed the last input with the "OK" Foxkey or if you carried out a switch (e.g. "YES/NO"). You can exit the "System Assistant" menu any time by pressing the "Exit" Foxkey. Exit Press the "Exit" Foxkey. The phone is in standby mode.
TM_Ascom_Jun01_25.06.01.fm Page 10 Thursday, July 12, 2001 4:33 PM Using the Display and Operating Elements Exiting a Menu Level Pressing the "Back" Foxkey takes you up one menu level. You are then at a higher level in the menu tree. To ensure you remain in the System Assistant, you always go back only as far as the start page of the System Assistant. Example Back You are in the "Subscriber Settings" submenu and want to return to the System Assistant start page. Press the "Back" Foxkey.
TM_Ascom_Jun01_25.06.01.fm Page 11 Thursday, July 12, 2001 4:33 PM Using the Display and Operating Elements OK Press the "OK" Foxkey. The display shows the settings for the name, busy indicator, hotline, and predefined call diversion. To see the phone-lock setting, you need to go to another page (see "Using the Arrow Keys to Navigate through Pages"). Note If you have an Alpha keyboard, you can use its Return key instead of the "OK" Foxkey in the "System Assistant" .
TM_Ascom_Jun01_25.06.01.fm Page 12 Thursday, July 12, 2001 4:33 PM Using the Display and Operating Elements <- You can use the "<-" Foxkey to go back to the previous page. Note If you have an Alpha keyboard, you can in principle use its arrow keys instead of the "->" and "<-" Foxkeys in the System Assistant. and Using the Scroll Keys to Navigate through Records A data record can contain one or more entries.
TM_Ascom_Jun01_25.06.01.fm Page 13 Thursday, July 12, 2001 4:33 PM Using the Display and Operating Elements Edit You want to edit certain settings. The settings can be names, numbers, or switches, for example "YES/ NO" or "ON/OFF". Names and numbers are simply overwritten. When you are finished, you must confirm the changes with the "OK" Foxkey. To delete existing settings without replacing them with new ones, you must overwrite them with "-".
TM_Ascom_Jun01_25.06.01.fm Page 14 Thursday, July 12, 2001 4:33 PM Using the Display and Operating Elements Entering Special Characters Even if you do not have an Alpha keyboard, you can use the *-key to enter the special characters "-" , "." and ":" . When saving the new setting, the phone converts the "*" character into the correct character. Example To enter a hyphen. Press the *-key. The display shows "*". OK Complete the setting and press the "OK" Foxkey. The display shows "-".
TM_Ascom_Jun01_25.06.01.fm Page 15 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Settings with the System Assistant The description below generally refers to the procedure required to "CHANGE" system settings using the System Assistant. Other options for editing the settings, such as "DISPLAY", "PRINT" and "DELETE", are described under Navigation. They will only be referred to here if further information is required. This section is based on the structure of the menu tree.
TM_Ascom_Jun01_25.06.01.fm Page 16 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Destinations Lets you determine where calls are to be routed in certain situations. Destinations can be internal or external phone numbers. Changing the call distribution Menu path: 2-Destinations/1-CDE setting. Lets you change the name of an existing call distribution. The DDI number and the switch positions are displayed. A name can consist of up to 17 characters and must start with a letter.
TM_Ascom_Jun01_25.06.01.fm Page 17 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Specifying a destination for the substitution Menu path: 2-Destinations/5-Substitution. Lets you forward calls intended for your Operator Console to a substitute (another phone or the general bell). The setting automatically applies to all the other Operator Consoles belonging to the same system. Callers who dial the Operator Console phone number will not be forwarded.
TM_Ascom_Jun01_25.06.01.fm Page 18 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Subscriber List The subscriber list indicates the phone number, name and interface (port), each on a separate line of the list. It is designed to provide an overview, unlike the subscriber settings, which provide more extensive data on each subscriber. Changing the subscriber list Menu path: 3-Subscriber list/2-Change/Phone number/Foxkey"OK"/1 Lets you change name entries in the subscriber list.
TM_Ascom_Jun01_25.06.01.fm Page 19 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Changing the busy lamp field Menu path: 4-Subscriber settings/2-Change/Phone number/2-Busy lamp field (45/45pro only). Lets you assign the variant of a busy lamp field to a 45/45pro phone. This menu item does not appear for other phone types. Depending on the size of the system you can choose between 4 or 10 variants.
TM_Ascom_Jun01_25.06.01.fm Page 20 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Activating call forwarding Menu path: 4-Subscriber settings/2-Change/Phone number/Foxkey "->"/3-Call forwarding if busy. Lets you activate or deactivate call forwarding when a subscriber is busy. Pressing digit key "1" switches the display between "YES" and "NO". The setting shown is stored automatically.
TM_Ascom_Jun01_25.06.01.fm Page 21 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Deactivating the phone lock Menu path: 4-Subscriber settings/2-Change/Phone number/2x Foxkey "->"/ 4-Phone lock. Lets you overwrite the password for a phone lock. You cannot deactivate or set up a phone lock. The phone lock must be deactivated on the phone using the new password.
TM_Ascom_Jun01_25.06.01.fm Page 22 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Busy Lamp Field When the 45/45pro phone is used as a key phone or Operator Console, it is possible to use the display to indicate whether or not specific phones are busy. Busy lamp field Menu path: 5-Busy lamp field/2-Change. Lets you change the call numbers displayed on your busy lamp field. You can use four variants to define which phone numbers you want to display.
TM_Ascom_Jun01_25.06.01.fm Page 23 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant System status and event messages Menu path: 6-Maintenance settings/3-Maintenance. The information can be processed with any of the following commands: "VIEW", "PRINT", "DELETE" or "BOTH" (Print, followed by Delete). You must specify the function you want before selecting the data.
TM_Ascom_Jun01_25.06.01.fm Page 24 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Enabling external remote control Menu path: 6-Maintenance settings/6-External remote control/1-Enable. Also lets you prohibit external remote control. An external subscriber can remote control a number of features through the public network using */# procedures. All he requires is a DDI number specially set up for remote control and a valid password (e.g.
TM_Ascom_Jun01_25.06.01.fm Page 25 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Connection with Data Acquisition Lets you call up, print and/or delete individual counter readings, and print a report of those readings. The information obtained is separated according to: • • • • Subscriber Cost centre Network interface Room/phone booth Displaying a subscriber's counter reading Menu path: 7-Connection with data acquisition/1-Counter/1-Subscriber.
TM_Ascom_Jun01_25.06.01.fm Page 26 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Printing a cost centre's report Menu path: 7-Connection with data acquisition/2-Report/2-Cost centre. Lets you print reports/receipts on the counter reading of one or all cost centres. The cost centre indicates the account under which the call charges will be booked. The data can then be automatically deleted. To select a cost centre, press digit key "1" and enter the cost centre.
TM_Ascom_Jun01_25.06.01.fm Page 27 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Hotel Listed here are special features for hotel applications. For best results the room number and the phone number of the room's phone should be identical. Inputs are always made using the phone number.
TM_Ascom_Jun01_25.06.01.fm Page 28 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Printing/clearing the counter reading for hotel rooms Menu path: 8-Hotel/1-Room settings/Phone number/5-Counter. Lets you print or clear the counter reading (individual charge counting - ICC) of a particular room. Changing the hotel room exchange access Menu path: 8-Hotel/1-Room settings/Phone number/Foxkey "->"/1-Exchange access. Lets you enable or bar external calls for individual room phones.
TM_Ascom_Jun01_25.06.01.fm Page 29 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Occupying a room Menu path: 8-Hotel/2-Room status/2-Change/2-Occupied. Lets you allocate a room and assign it a guest name and one or more phone numbers. A name can consist of up to 17 characters and must start with a letter. Setting up a wake-up call Menu path: 8-Hotel/3-Wake-up call/1-Edit. You must first enter the wake-up time and then the phone number of the room phone.
TM_Ascom_Jun01_25.06.01.fm Page 30 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Password Changing the System Assistant password Menu path: 9-Password. Lets you change the password for using the System Assistant. Before making the change, you must enter the old password. The new password must have a minimum of 4 and a maximum of 20 characters. During input the display shows only "*" to protect you against unauthorized access. The password has to be repeated to exclude typing errors.
TM_Ascom_Jun01_25.06.01.fm Page 31 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Changing the handset message destination Menu path: 0-Other settings/2-DECT message destination. You can set up a phone as a message destination so that the phone's display can be used to indicate the logoff procedure for handsets (or DECTs) logged on with a time limit. The phone number of the message destination does not appear on the display during input.
TM_Ascom_Jun01_25.06.01.fm Page 32 Thursday, July 12, 2001 4:33 PM Settings with the System Assistant Reducing messages Menu path: 0-Other settings/4-Message/Announcement/4-Reduce messages. Lets you delete both read and unread messages that are more than 3 days old. Enter "Y" for "YES" to confirm the deletion. Selecting the message language Menu path: 0-Other settings/4-Message/Announcement/5-Initialise standard texts.
TM_Ascom_Jun01_25.06.01.fm Page 33 Thursday, July 12, 2001 4:33 PM Index Index Abbreviated dialling ..................................................................................................................... 15 Action promp................................................................................................................................. 2 Activate call forwarding: 4/2/Phone number/Foxkey "->"/3 ..........................................................
TM_Ascom_Jun01_25.06.01.fm Page 34 Thursday, July 12, 2001 4:33 PM Index Deleting a name automatically during checkout: 8/4/2/2 .............................................................. 29 Deleting unread messages: 0/4/3.................................................................................................. 31 Destinations ................................................................................................................................. 16 Display ..............................
TM_Ascom_Jun01_25.06.01.fm Page 35 Thursday, July 12, 2001 4:33 PM Index Occupying a room: 8/2/2/2........................................................................................................... 29 Operating elements........................................................................................................................ 2 Password........................................................................................................................................ 8 Phone booths..
TM_Ascom_Jun01_25.06.01.fm Page 36 Thursday, July 12, 2001 4:33 PM www.ascom.com/pbx Reference to Other Documents Operating Instructions Office 45/45pro Function Overview Subject to delivery availability and technical modifications. 20321644en_ba_b0 The scope of performance depends on the software. Subject to delivery availability and technical modifications. The scope of performance depends on the software.
