Ascotel Office 45 / 45pro User's Guide Ascotel IntelliGate Telecommunication Systems
Operating and Display Elements Operating and Display Elements 20 22 24 21 23 25 1 2 3 4 5 6 35¡ 25¡ 20¡ 19 11 13 15 13 18 17 16 14 10 12 11 10 9 8 7 Some systems or system versions do not support all the features. The corresponding text sections are identified by a letter inside square brackets. The section "System and Software Dependency" indicates which system versions support the relevant features.
Operating and Display Elements 1 Display 1) Line key: • press briefly: Seize line • A: List display • B: Status line / symbols • C: Information • D: Foxkey functions 2 11 Write-on label 12 Loudspeaker 13 Volume / cursor keys Foxkey Multifunction key: • press briefly: Activates allocated function • press and hold down: Configures Foxkey 3 Entry-Selection key 4 Scroll keys Info key Menu key Menu access key • press briefly: Scrolls through Foxkey functions • press and hold down: Configuration mode
Operating and Display Elements Displaysymbols 4v M Scrolls up (figure indicates entry number) 4V Microphone switched on m Microphone switched off Ms Hands-free mode activated s Loudspeaker activated T Function activated (Foxkey) i Information available Text mode activated Full-duplex hands-free mode A Company A (2-company system) B Company B (2-company system) b Call B Re-call (if transfer attempt failed) I Internal call P Parked call (Park) E External call H Call on hold (Ho
Contents Contents Operating and Display Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Equipment Provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Safety and Liability . . . . . . . . . . . . . . . . . . . . . . . .
Equipment Provided Equipment Provided Telephone Handset Handset cradle Phone cord Handset cord 2 attachment tabs for optional equipment Plug-in power adapter1) for backlit display Quick User's Guide and safety information Different coloured housing cover Headset 35¡ 25¡ 20¡ 1) 45pro only – country-specific design.
Safety and Liability Safety and Liability Safety Information Failure to observe this information can be hazardous and infringe existing laws. Please read the Operating Instructions and keep them for future reference. When handing over your phone to others, make sure you enclose these Operating Instructions. Connections Always plug the phone cable connectors into the appropriate sockets. Do not modify the connections in any way. Maintenance Use original accessories only.
Dialling and Phoning Dialling and Phoning You Receive a Call This section explains the procedure for answering a call. Answering a Call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows: Pick up the handset. – or – Press the Loudspeaker key. The hands-free mode is activated. Note If the caller's phone number is received, it is shown on the display. If the phone number is stored on the phone or in the system, the display also shows the corresponding name.
Dialling and Phoning You Want to Make a Call This section explains the different ways you can make a call with your phone. Dialling with the Phone Number You want to call someone and key in that person's phone number. Use the digit keys to key in the phone number. The display shows the phone number. ☛ Note You can use the Correction key to delete any incorrect digits. Pick up the handset. The person is called. – or – Call Press the "Call" Foxkey. The person is called.
Dialling and Phoning Using Your Phone in Open Listening Mode You want other people in the room to be able to listen in to the call. The open listening function lets you activate the loudspeaker in addition to the handset. During a call: Press the Loudspeaker key. Open listening is now activated. Note You can continue with the call as usual using the handset. Deactivating open listening: Press the Loudspeaker key a second time. Open listening is now deactivated.
Using the Display and Operating Elements Using the Display and Operating Elements Phone Setup Available Phone Setups Your system administrator can set up your phone as follows: • as a featurephone • as a key phone • as an operator console [a] You can also make your own system settings in the configuration mode's "PBX System". However, you should only change these settings if you are familiar with the system. You will also need a password.
Using the Display and Operating Elements Scrolls through displays You can use the scroll keys to switch between the standard display and the detailed view of the private phone book during a call, and in operation mode to switch between the operator console and standard display [a]. Press the Scroll key and hold it down for a moment. The display changes. Keys Pressing a Key Depending on the situation and operating mode, a key may have various functions.
Using the Display and Operating Elements Input Enters digits The digit keys are used to enter the digits 0 to 9. Entering Letters and Special Characters You can also use the digit keys to enter letters and special characters. A number of letters and special characters are assigned to each key. To enter letters and special characters using the digit keys, you need to be in text mode. The display shows the " " symbol. You can switch back and forth between number mode and text mode during your input.
Using the Display and Operating Elements Switching between Upper and Lower Case You want to switch between upper and lower case while making an input in text mode. Upper-case input is initially activated in text mode. After the first letter of a word has been entered, the text mode automatically switches to lower-case input. You can use the Foxkey to switch manually between upper-case and lower-case input. A>a To switch to lower-case input: Press the "A>a" Foxkey.
Using the Display and Operating Elements Menu-Guided Navigation Undoing Actions You can undo the last action without saving it by pressing the END key. Press the END key. Undoes the last action. Note To put the phone back into standby mode, you may have to press the END key several times. Scrolls through list entries You can use the Scroll keys to scroll up or down through a list, line by line. Press a Scroll key. The line is scrolled in the respective direction.
Using Added Features to Make Efficient Phone Calls Using Added Features to Make Efficient Phone Calls The following sections explain the supplementary features provided by your phone for more efficient use. You Want a Convenient Way of Making a Call This section explains some convenient features provided by your phone for making a call. Dialling by Name – Quickdial You want to make a call by entering a name.
Using Added Features to Make Efficient Phone Calls Dialling by Name You want to make a call by entering a name. The dialling-by-name function is provided specifically for this purpose. You can look up the name in the phone's or the system's phone book. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Use the #-key to enter spaces. Ask your system administrator whether you should start with the surname or the first name.
Using Added Features to Make Efficient Phone Calls Dialling with the Alpha keyboard You have connected an Alpha keyboard to your phone and want to make a call by entering a name. Using the Alpha keyboard is a convenient way to find a phone book entry. All you have to do is enter the first letter with the Alpha keyboard. Dialling by name is automatically activated. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen.
Using Added Features to Make Efficient Phone Calls Dialling from the Call List of Unanswered calls You want to call someone who has previously tried to reach you. Your phone has automatically stored the person's phone number in a call list. You can now call the person back using this call list. The call list of unanswered calls contains a maximum of 10 entries. The display shows "Missed calls" Show Press the "Show" Foxkey. The display shows a list of the last unanswered calls.
Using Added Features to Make Efficient Phone Calls Dialling with a Configurable Key – Number Key You want to call someone whose phone number is stored under a configurable key. You can dial the person by pressing the corresponding number key. Activate the key's first allocated function: Press the key once. The key's first allocated function is shown on the display. – or – <2x short> Activate the key's second allocated function: Press the key twice in quick succession.
Using Added Features to Make Efficient Phone Calls Requesting a Callback You want to talk to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external subscribers. Not all providers support this function. If the called party is busy, you can request an automatic callback. In this case, your phone will start ringing as soon as the party you are trying to reach goes on-hook. When you pick up the handset, the called party's phone will start ringing.
Using Added Features to Make Efficient Phone Calls – or – Exit Ending the current call and answering the call-waiting call: Press the "End" Foxkey. 1. The first call is terminated. You are now connected with the party who initiated the call waiting. Call Waiting on an Internal Subscriber You want to talk to an internal subscriber. However, the person is busy. As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display.
Using Added Features to Make Efficient Phone Calls Receiving an Announcement After an attention tone you will be addressed via your loudspeaker. You can listen to the announcement or stop it. To continue the announcement as a phone call: Pick up the handset. You are now connected to the person who initiated the announcement. Note All the other recipients of the announcement are excluded. – or – To stop the announcement: Press the END key.
Using Added Features to Make Efficient Phone Calls You Want to Use Functions while in a Call This section explains the different options provided by your phone while you are in a call. Enquiry Call During a Call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner. With the enquiry call function you can call someone else in the middle of a call and put your original call partner on hold.
Using Added Features to Make Efficient Phone Calls Transferring a Call Partner You want to put your call partner through to someone else. With the enquiry call function you can connect your call partner with someone else. You can connect internal and external subscribers with one another. Enquiry call Press the "Enquiry call" Foxkey. Your original call partner is put on hold. Enter the other party's phone number. The other party is called.
Using Added Features to Make Efficient Phone Calls Making a Conference Call You are in a call and have a call party on hold at the same time. You want to include the party on hold in the conversation and hold a conference call. With the conference function you can include a call party on hold in the current conversation. From the conference call you can initiate an enquiry call to someone else. You can broker between the parties as a group and the enquiry call party.
Using Added Features to Make Efficient Phone Calls You Are Away from Your Desk This section explains the different options provided by your phone when you want to leave your desk. Using the Absence Key You want to leave your desk and set up your phone for your absence. Your phone has an Absence key. It is factory set as a call forwarding unconditional key. By simply pressing the Absence key you can activate a call forwarding unconditional. Enter the phone number to which the call is to be forwarded.
Using Added Features to Make Efficient Phone Calls Forwarding a Call You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. phone or pager). You can forward incoming calls to a different destination using Call Forwarding Unconditional. Press the Menu key repeatedly until the display shows "Forwarding". Forwarding Press the "Forwarding" Foxkey. Press the "Forward to subscriber" Entry selection key. OK Press the "OK" Foxkey.
Using Added Features to Make Efficient Phone Calls Forwarding a Call on No Reply You want calls that you receive on your phone to be forwarded to another destination. Both your own phone and the other destination will then start ringing. The system configuration determines whether or not there is a ringing delay at the other destination. Whoever goes off-hook first, answers the call. Depending on the system configuration, Call Forwarding on No Reply can also be activated when your phone is busy.
Using Added Features to Make Efficient Phone Calls Leaving a Message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. Requirement: The internal subscriber must have a phone capable of receiving messages. Subscribers whose phone cannot receive messages are put through to your phone or rerouted to a destination predefined within the system. You can select the contents of your message from a list of 16 predefined texts.
Using Added Features to Make Efficient Phone Calls Reset To deactivate a message: Press the "Cancel" Foxkey. Note If you activate a call forwarding unconditional, the message you have left on your phone will be deactivated. Locking your Phone You need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone. You can lock your phone with a 2 to 10 digit code, see "Changing the code".
Using Added Features to Make Efficient Phone Calls Unlocking Your Phone You want to unlock your phone. You can use the code to unlock your phone. If you have forgotten your personal code, your system administrator can reset it to the factory setting. Reset Press the "Reset" Foxkey. You are prompted to enter the code. – or – Press the code key. You are prompted to enter the code. ☛ OK v Press the "OK" Foxkey. V OK Use the digit keys to enter the code. For each digit entered, the display shows an "*".
Using Added Features to Make Efficient Phone Calls Calling a Team Partner You want to call a team partner as quickly as possible. Requirement: You have configured a configurable key as a Team key and stored the team partner's phone number under it. Pick up the handset. You hear the dialling tone. Press the Team key for the team partner. The phone number and possibly the name of the team partner are shown on the display. The team partner is called.
Using Added Features to Make Efficient Phone Calls You Want to Use Your Phone Efficiently in Special Situations This section explains the different options provided by your phone for special situations. Deflect a call during the ringing phase You do not want to answer a call yourself but deflect it to another subscriber. With the function "Deflect a Call During the Ringing Phase" during the ringing phase you can deflect calls to an internal or external subscriber or to the Voice Mail Box [c].
Using Added Features to Make Efficient Phone Calls Send text messages You are unable to reach an internal subscriber and thus want to leave a message. You can send a text message to an internal subscriber. The text message will appear on the person's display. Requirement: The internal subscriber must have a phone capable of receiving messages. Press the Menu key repeatedly until the display shows "Message". Message New Press the "Message" Foxkey.
Using Added Features to Make Efficient Phone Calls OK Press the "OK" Foxkey. The message is sent. Note If the display shows "Not available", the message could not be sent. Storing or changing personal messages You want to save personal message texts you use frequently so that you do not have to re-type them each time. You can store up to 5 personal message texts so you can re-use them later as predefined messages [b]. Press the Menu key repeatedly until the display shows "Message".
Using Added Features to Make Efficient Phone Calls Read text messages Your display shows "New message received" or "Other message received", followed by "Message list". The Indicator LED is lit. The read function is used to retrieve a received message from the memory so you can read it. The first message received is the first message shown. Message list Press the "Message list" Foxkey. The messages received are displayed. To select a message: Press a Scroll key.
Using Added Features to Make Efficient Phone Calls Picking up a call You hear a phone ringing in your vicinity and want to pick up the call. With the call pick-up function you can pick up the call from the other phone on your own phone. Press the Menu key repeatedly until the display shows "Call pick-up". Call pick-up Press the "Call pick-up" Foxkey. The display shows the number of the phone from which you last picked up a call. Enter the number of the phone from which you want to pick up the call.
Using Added Features to Make Efficient Phone Calls Making a call on a third-party phone You want to make a call on a third-party phone using your personal settings, for example on a colleague’s phone or in a meeting room. You can activate a third-party phone to make an internal or external call using your personal settings, even if the phone is locked for external calls. You can activate the phone for a business [a] or private [c] call.
Using Added Features to Make Efficient Phone Calls Paging an Internal Subscriber You are unable to reach an internal subscriber and thus want to page them. If the system is equipped with a paging system (PS), the person can be paged. The paged person can answer from any phone [a]. Page Press the "Page" Foxkey. Enter the phone number of the person to be paged. ☛ OK Press the "OK" Foxkey. The person is paged and sees your phone number on the pager.
Using Added Features to Make Efficient Phone Calls Answering a General Bell Via the general bell, you hear either your personal ringing pattern or the general ringing signal. You can answer from any internal phone. Press the Menu key repeatedly until the display shows "Call pick-up". Call pick-up Press the "Call pick-up" Foxkey. General bell Press the "General Bell" Foxkey. OK Press the "OK" Foxkey. You are now connected with the person who made the general bell.
Using Added Features to Make Efficient Phone Calls Tracing Malicious Calls Your are being threatened or molested by a call. You want to identify the caller. Using the MCID function ( Malicious Call Identification), the provider records the following call data: • Your phone number • The caller's phone number • The date and time of the call MCID has to be enabled by your provider. Your provider will inform you about accessing the recorded call data. Note MCID has to be stored under a configurable key.
Using Added Features to Make Efficient Phone Calls Answering a Call on a Line Key You are called on one or more Line keys. The LEDs next to the Line keys flash rapidly. You want to answer the call on one of the Line keys. To decide which call to answer on which Line key, simply press one of the Line keys. If you pick up the receiver without pressing a Line key, you are connected with the call on the line with the highest priority. Pick up the handset. Connection with the line with the highest priority.
Using Added Features to Make Efficient Phone Calls Parking a Call Partner on a Line Key You are connected with your call partner via a Line key and decide to park the party. You can park your call partner on the current Line key. Park Press the "Park" Foxkey. The display shows "Executed". The LED next to the Line key flashes slowly. To retrieve a parked call party: Press the relevant Line key. You are now through to the parked call partner again.
Using Added Features to Make Efficient Phone Calls You Are Using Your Phone as an Operator Console This section explains the options provided by your phone when it is registered on the system as an Operator Console [a]. A Word About the Operator Console The Operator Console is your company's phone nerve centre. Incoming exchange calls are routed to this phone via several physical lines. Thus, several calls can arrive simultaneously.
Using Added Features to Make Efficient Phone Calls Personal Key The Personal key allows the Operator Console to act as an ordinary phone. In other words, you can use this key to make personal calls. Incoming calls to your personal number are routed to the Personal key. This key is always the bottom-most function key on the right-hand key array. Calls to the Personal key always have the highest priority.
Using Added Features to Make Efficient Phone Calls Symbol for the connection status • P: Call parked • H: Call on hold • a: Connected • b: Incoming call • B: Recall • V: Switching The display indicates the status of the Line keys. If you are operating 9 line keys, you can use the scroll keys to switch the display to the line keys 6..9. If a line key is pressed, the corresponding LED lights up and the correct display appears.
Using Added Features to Make Efficient Phone Calls Answering a Call on a Line Key You are called on a Line key. The LED next to the Line key begins to flash rapidly. To answer the call, proceed as follows: Depending on the configuration, you can decide which call to answer next by pressing the corresponding Line key. The LED next to the Line key is flashing: Pick up the handset. Press the Line key. You are now connected with the caller. - or Press the corresponding Entry-Selection key.
Using Added Features to Make Efficient Phone Calls Phoning over a Line Key You want to make a call via a Line key. You can make a call via any available Line key using the Operator Console. The call number configured in the system for the Operator Console is the number transmitted. Pick up the handset. Press a free Line key. You hear the dialling tone. The LED next to the Line key lights up. ☛ Dial the person's phone number: Without exchange prefix. The call is made via the Line key.
Using Added Features to Make Efficient Phone Calls Transferring an Exchange Line You want to transfer an exchange line to an internal subscriber who does not have exchange access. Not only can you hand over an exchange line, you can also dial the call partner's phone number and announce him to the call destination required. Enquiry call In a call with an internal subscriber: Press the "Enquiry call" Foxkey. The display reads "Enter number". Press a free Line key. You hear the exchange signal.
Using Added Features to Make Efficient Phone Calls Activating a Substitution for the Operator Console You want to forward calls to your Operator Console to a different destination. The substitution function is used to forward calls intended for Operator Consoles. The substitution is automatically activated for all the other Operator Consoles as well. Calls to your Personal key are not affected by the call forwarding [a]. Press the Menu key repeatedly until the display shows "Substitution".
Using Added Features to Make Efficient Phone Calls Answering Calls to a Two-Company System Your two-company system rings. The LED next to the Line key begins to flash. The display shows whether the call is intended for Company A or B [a]. Pick up the handset. Call for Company A. Press the Line key and answer as Company A. Call for Company B. Press the Line key and answer as Company B.
Personalizing Your Phone Personalizing Your Phone Basic Settings This section explains how to adapt the phone's basic settings to suit your personal requirements. Setting the Display Contrast You may find the display is too bright or too dark. You can adjust the display contrast. Press the Menu key and hold it down for a moment. The configuration mode is now activated. Press the Menu key repeatedly until the display shows "Display". Display Press the "Display" Foxkey.
Personalizing Your Phone Configuring the DTMF Mode You want to decide whether the DTMF mode is to be activated or deactivated as default on your phone. This setting can be made in the configuration mode. Press the Menu key and hold it down for a moment. The configuration mode is now activated. Press the Menu key repeatedly until the display shows "DTMF". DTMF Press the "DTMF" Foxkey. v Use the "v" or "V" Foxkey to activate or deactivate the DTMF mode. V OK Press the "OK" Foxkey.
Personalizing Your Phone Setting the Volume during a Call You want to adjust the volume while in a call. This automatically adjusts the volume of the handset and loudspeaker. The new volume will remain stored even after the call is ended. To reduce the volume: Press the –-key. To increase the volume: Press the +-key. To activate headset operation You wish to use a headset with your phone. A headset can be connected instead of or in parallel with the handset.
Personalizing Your Phone Changing your Personal Code You want to change the personal code used for locking / unlocking your phone (see "Locking your phone" and "Unlocking your phone"). The factory setting is digit combination "0000"; you can select any 2 to 10-digit combination for your new code. If you have forgotten your personal code, your system administrator can reset it to the factory setting. Press the Menu key and hold it down for a moment. The configuration mode is now activated.
Personalizing Your Phone Entering the Display Text for the Idle State You want to change the text displayed by your phone in the idle state. In addition to the date and time you can enter a personal text for the text displayed in the idle state. Press the Menu key and hold it down for a moment. The configuration mode is now activated. Press the Menu key repeatedly until the display shows "Text". Text Press the "Text" Foxkey. The display shows "Idle text: ...". Use the digit keys to enter the text.
Personalizing Your Phone Automatic Hands-Free Mode You want to answer a call without picking up the handset or pressing a key. In the configuration mode you can choose whether your phone should immediately and automatically activate hands-free operation after one ring, for internal calls or announcements. Press the Menu key and hold it down for a moment. The configuration mode is now activated. Press the Menu key repeatedly until the display shows "Hands-free operation".
Personalizing Your Phone Setting the Alpha Keyboard to the National Language You have connected an alpha keyboard to your phone and want to adapt the layout of the alpha keyboard to the input language. In the configuration mode, you can select whether or not the alpha keyboard should to be laid out for English (i.e. first row of letters begins with "QWERTY" rather than "QWERTZ" on non-English keyboard layouts). Press the Menu key and hold it down for a moment.
Personalizing Your Phone Setting the Ringing Properties on the Phone You want to change the way in which your phone rings. You can set the ringing volume, ringing speed, and ringing melody. Press the Menu key and hold it down for a moment. The configuration mode is now activated. Press the Menu key repeatedly until the display shows "Ring". Ring Press the "Ring" Foxkey. The display shows "Ringing volume" and "Ringing melody". v V Set the ringing volume with the "v" or "V" Foxkey.
Personalizing Your Phone Phone Book Management This section explains how to enter a subscriber into the phone book and how to edit or delete a phone book entry. Creating a New Phone Book Entry You want to store your own phone numbers. You can save and change your own phone numbers on your phone. You cannot change the phone numbers stored in the system. The operator prompting described applies to the system types listed under [a]. The operator prompting for the other system types differs slightly).
Personalizing Your Phone Editing a Phone Book Entry You want to edit a phone number stored on your phone. You can only edit the entries for your own phone numbers, i.e. those stored on your phone. You cannot edit the phone numbers stored in the system. The operator prompting described applies to the system types listed under [a]. The operator prompting for the other system types differs slightly). Press the Menu key repeatedly in the idle state until the displays reads "Phone book".
Personalizing Your Phone Configuring Keys This section explains how to assign phone numbers and functions to a configurable key. There are two different keys for storing numbers: • a configurable key – accessible at all times • the Foxkey itself – accessible only in the idle state Storing a Phone Number under a Key – Number Key You want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by digit.
Personalizing Your Phone 2. Enter the phone number. ☛ Name Press the "Name" Foxkey. The display reads "Enter name". 2. Enter the name. ☛ OK Press the "OK" Foxkey. 2. The phone number is stored. Storing a Function under a Key – Function Key You want to retrieve a frequently used function - for example "call forwarding on no reply" - using a single keystroke rather than having to enter it by hand.
Personalizing Your Phone OK v Press the "OK" Foxkey. V Use the "v" or "V" Foxkey to select the function. Further prompting depends on the function Note OK Besides the predefined functions you can also define your own function. For more information, please refer to the section "Formulating Functions". Press the "OK" Foxkey. The function is stored under the key. Storing a Team Partner under a Key – Team Key You and your team partners want to be permanently available as a team.
Personalizing Your Phone v V v Use the "v" or "V" Foxkey to select the answering mode: "Key" for answering the call by pressing the Team key; "Handset" for answering by picking up the handset; and "Hands-free" for automatically answering with hands-free. Note The "Handset" and "Hands-free" settings only work when the ringing signal is activated. Note The following functions are available only if you selected "Handset" or "Hands-free" as the answering mode.
Personalizing Your Phone Configuring Line Keys This section explains how to adapt your Line key settings to suit your personal requirements. Note: Your system administrator will determine whether your phone has Line keys. Setting the Response of a Line Key You want to set the response of a Line key in case you are called on that Line key. You can choose whether you also want a ringing signal in addition to the flashing LED when you receive a call on a Line key.
Personalizing Your Phone OK v Press the "OK" Foxkey. The display shows "List of callers". V OK Use the "v" or "V" Foxkey to select whether or not a call is entered in the list of callers. Press the "OK" Foxkey. The settings are stored. Formulating Functions This section explains how to activate an individual function, for example call forwarding unconditional, with the aid of function commands and how to assign it to a key.
Personalizing Your Phone Function Commands You can use function commands to define a function to suit your personal requirements. A function can consist of one or more function commands, function codes, and the phone number. You can either carry out a function directly or store it under a key (select function "configurable").
Personalizing Your Phone Configuring the Operator Console This section explains how to adapt the settings of the Operator Console to suit your personal requirements [a]. Note: Your system administrator will determine whether your phone is registered as an Operator Console. Configuring the Response of Line Keys You can make a number of settings that affect the telephone's response when someone calls on a Line key.
Personalizing Your Phone Preferred Banner Page During the Ringing Phase You can select whether the Operator Console is to display the idle state banner page or the list of waiting calls (queue) when in the idle state. You can specify which of the two idle state displays you prefer to have. Press the Menu key and hold it down for a moment. Configuration mode is activated Press the Menu key repeatedly until the display shows "Operator Console".
Personalizing Your Phone Configuring the System You can use your 45 or 45pro phone to carry out a numbering of settings on the system (PBX). Your main tool for such settings is the "System Assistant" menu. Overview of possible settings Listed below is a selection of important settings that you can carry out on the system: • Changing the system time or date. • Changing names. • Editing abbreviated dialling numbers. • Changing phone locking and digit barring settings.
Alpha Keyboard and Expansion Keypad Alpha Keyboard and Expansion Keypad Alpha keyboard The alpha keyboard can be used for the following purposes: • For even quicker, more convenient dialling by name • For editing texts, entries and settings in the simplest possible way; for special characters press the corresponding key several times. • For "remote control" of the phone using shortcuts. Shortcut ... for key/operation Shortcut ...
Alpha Keyboard and Expansion Keypad Expansion keypad You can use the 10 keys including the LEDs on the expansion keypad as well as the configurable keys on the phone itself. Up to 3 expansion keypads can be connected to a phone.
Using the Phone to Control Outside Systems Using the Phone to Control Outside Systems Redkey You want to use your phone to switch on a heating system, operate a sun blind, call for help, trigger an alarm or actuate another function on an outside system [e]. Triggering a Function with the Redkey Your system administrator can set up one or more Redkeys on your phone. Pressing a Redkey then triggers the configured function on the connected outside system.
Installation and First-Time Operation Installation and First-Time Operation Putting Your Phone into Operation Note: Plug designs vary from country to country. Logging Your Phone on Your system administrator has to prepare the system before you can log on your phone. Attaching the handset cradle to the phone 1. Attach the handset cradle on the left-hand side of the phone. To do so, push the two attachment tabs into the attachment slots on the handset cradle until you feel them click into place. 2.
Installation and First-Time Operation Connecting1) the plug-in power adapter Note: Plug designs vary from country to country. 1. Plug the smaller connector into the socket on the underside of the phone. 2. Feed the cable through the strain relief provided. 3. Plug the plug-in power adapter into an available socket outlet. Labelling Configurable Keys The last page of the Operating Instructions contains labels for the configurable keys. Proceed as follows: 1.
Installation and First-Time Operation Supplementary Equipment: Alpha Keyboard and Expansion Keypad You can connect up to 3 optional devices to your phone. The choice of supplementary equipment to be connected is up to you. For example you can connect • up to 2 expansion keypads and 1 alpha keyboard • or up to 3 expansion keypads. Connecting theexpansion keypad You can connect 1 to 3 expansion keypad(s) to your phone, each keypad having 10 configurable keys. Each key has an LED for visual signalling. 1.
Installation and First-Time Operation Connecting thealpha keyboard You can also connect an alpha keyboard to your phone. The alpha keyboard simplifies the use of dialling by name, the editing functions, and the configuration. You can also use the alpha keyboard to operate your phone and to run the main phone functions using function keys or shortcut keys. 1. Unplug the phone cord from the socket on the underside of the phone. 2.
Troubleshooting Troubleshooting Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone (see "Installation"). Handset off-hook, no dialling tone, no display Make sure the phone cord is correctly plugged in to both the phone and the phone socket (see "Installation"). Display reads "Not configured", indicator LED is lit, handset off-hook, no dial tone Your phone has not been assigned a call number.
Troubleshooting Display difficult to read If your phone has a separate display backlighting, its power adapter may not be correctly plugged in. If the legibility of the display does not improve, the power adapter or the display may be defective. Contact your system administrator. Impaired sound quality during hands-free operation The sound quality can be affected if the volume is too loud - turn down the volume. If the sound quality fluctuates, contact your system administrator.
*/# Procedures */# Procedures Functions that are not available via the menu can be activated using */# procedures. You can either type in a */# procedure directly or store it under a key. You can only activate certain */# procedures if the same function cannot be obtained via the menu. */# Procedure Remote control The availability of certain */# procedures may be restricted depending on the system and software version.
Remote control Call waiting • Activate • Protect against • Allow to own set */# Procedure */# Procedures *43 *04 #04 X X Changing your Personal Code (PIN) *47**# Clear callback #37 Controlling Relays • Activate • Deactivate *75 (x=5,6,7) #75 (x=5,6,7) Deactivate all active functions (except user group) X *00 X Do not disturb (call protection) • Activate • Deactivate *26 #26 X X Follow me • Activate • Clear *23
Lock / unlock the phone • Lock with new code • Lock with code last used • Unlock with new code *33 *33# #33 Log into / out of user groupUser group (UG) • Log into all user groups • Log out of all user groups • Log into a particular user group • Log out of a particular user group *4800 #4800 *48 #48 Making a call on a third-party phone Business Calls Private Calls #36 #46
Suppressing your call number from Display • CLIR per call Switch the phone network manually – LCR (Fallback) (after fallback the external phone number last dialled is selected automatically) Remote control */# Procedure */# Procedures *31 *90 85
System and Software-Related Functions System and Software-Related Functions You want to activate a feature described in these Instructions but the system will not let you. Some systems or system versions do not support all the features. The corresponding text sections are identified by a number inside square brackets. The list below indicates which system versions support the relevant features. For more information contact your system administrator. S3 S4 [a] [b] [c] [e] 86 X X ISDN-5.0 ISDN-5.
Menu Overview Menu Overview Note Press the Menu key Phone book Call Detail Call Edit New entry Number Name Delete New entry Name Number Enter address Delete Call list Answered calls Call Detail New entry Delete Unanswered calls Call Detail New entry Delete Diversion Divert to pager Number Divert to subscriber Number Divert to message 1...
Menu Overview Press the Menu key and hold it down for a moment Ring Ringing signal volume: 1...8 Melody: 1...12 Ring.signal speed: 1...8 Attention tone: Ringing signal volume 1...8 Keys Press key to be configured Number key Memory1: Enter number Memory2: Enter number Function key configurable Config.
Menu Overview Backlight Backlight duration 10 minutes, 1 hour, daytime PBX-System Alphakeyboard QWERTY QWERTZ Announcement received not received Call waiting received not received Test Service Warnings Operator 5 Operator Keys 9 Operator Keys Display priority Queue Idle display End 89
Index Index */#, ... */# Procedures ...................................................................................................................................82 1,2,3 ... 2-company system ...........................................................................................................4, 46, 51, 52 A Absence key ........................................................................................................................................
Index Code key ............................................................................................................................................ 3 Conference call ................................................................................................................................. 84 Configurable Keys ............................................................................................................................... 3 Configuring DTMF ........................................
Index F Fallback .............................................................................................................................................85 Finding by paging system ............................................................................................................ 40, 84 First-Time Operation ..........................................................................................................................76 Follow me ......................................................
Index L LCR ................................................................................................................................................... 85 Leaving a Message ............................................................................................................................ 30 LED ................................................................................................................................. 3, 15, 46, 87 Liability .............................................
Index P Page ..................................................................................................................................................84 Pager .......................................................................................................................................... 40, 82 Park ....................................................................................................................................... 4, 25, 84 Parking on a Line key .........................
Index Setting the Display Contrast .............................................................................................................. 53 Setting the number of Line keys ........................................................................................................ 70 Setting the Persistence of the Display Illumination ............................................................................. 53 Setting the Ringing Properties ...........................................................
Declaration of Conformity Konformitätserklärung We, Aastra Telecom Schweiz AG, declare with full responsibility that the product complies with the provisions of Directive 1999/5/EC of the Council of the European Union. You will find the complete text of the declaration of conformity and other documents under: www1.aastra.com/docfinder Subject to delivery availability and technical modifications. Copyright © Aastra Telecom Schweiz AG eud-0062_en/2.