ATP-CNX-040-01 Document Revision 01.07 Aastra CNX Conference Network Switch Release 1.
*Aastra, Aastra Telecom, and the Aastra Telecom corporate logo are registered trademarks of Aastra Technologies, Limited. Microsoft, Microsoft Windows, and Internet Explorer are trademarks of Microsoft Corporation. NFS, Sun, SunOS, Java, JavaHelp, Solaris, and Sun Microsystems are trademarks of Sun Microsystems, Inc. Ethernet is a registered trademark of Xerox Corporation, Inc. UNIX is a registered trademark in the United States and other countries, licensed exclusively through The Open Group.
Warranty, regulatory, safety, and copyright / licensing notices Warranty - Aastra Telecom, Inc......................................................................................... ix Warranty Limitation .................................................................................................... ix Regulatory information ....................................................................................................... x U.S.A. requirements ....................................................
Connect to the console ...................................................................................................1-5 Contents . Console port parameters ..........................................................................................1-5 . Local connection ......................................................................................................1-5 . Remote connection ..................................................................................................1-6 .
Aastra CNX software ......................................................................................................2-8 . Contents Description ...............................................................................................................2-8 . Protocols and RFCs .................................................................................................2-8 . Conference capabilities ..........................................................................................
Contents Chapter 5 Maintaining the Aastra CNX Overview .........................................................................................................................5-1 . Description ...............................................................................................................5-1 . Update CNX software .....................................................................................................5-4 . Description .......................................................
Contents Appendix A Conference key options Participant and Moderator key options .......................................................................... A-1 . Description .............................................................................................................. A-1 . Appendix B Additional information about CDR logs Description .............................................................................................................. B-1 . What do the CDR logs contain? ......
Warranty, regulatory, safety, and copyright / licensing notices Warranty - Aastra Telecom, Inc. Aastra Telecom Inc.
CNX System Administrator Guide Regulatory information U.S.A. requirements The AASTRA CNX has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy.
Aastra Telecom recommends that you install an AC surge protector in the AC outlet to which the equipment is connected. This helps to prevent damage to the equipment caused by local lightning strikes or other electrical surges. THE AASTRA CNX HAS NO USER SERVICEBLE PARTS. FCC and telephone company procedures and requirements In order to connect this equipment to the network, you must provide the local telephone company with the registration number of this equipment, and you must order the proper connections.
CNX System Administrator Guide CAUTION: You should not attempt to make such connections. You should contact the appropriate inspection authority or electrician. Canada CS-03 Règles et règlements « AVIS : Le présent matériel est conforme aux spécifications techniques d’Industrie Canada applicables au matériel terminal. Cette conformité est confirmée par le numéro d'enregistrement.
European requirements EMI/EN 55 022 statement This certifies that the Aastra CNX Asterisk Network Switch is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC. Conformity is declared by the application of EN 55 022:1998 and EN 55 024:1998. WARNING: This is a Class A product. In a residential area, this product may cause radio interference, in which case the user may be required to take the appropriate measures.
CNX System Administrator Guide Safety warnings General warnings The following safety warnings apply: • • • • • • Mechanical hazards and electrical shock hazards are possible if you remove one or more of the modules. There are no operator-serviceable modules. Only qualified personnel should service this equipment. This equipment must be connected to a protective ground according to the instructions in this manual. Improper grounding may result in electrical shock.
Software licensing and copyright The Aastra CNX product consists of an Aastra designed hardware platform distributed with embedded Linux operating system and application software. This embedded software consists of multiple Aastra and third party programs; each individual program may be subject to one or more Copyrights or Software Licenses; the overall aggregation and distribution of these separate programs is protected as a collective work, Copyright © Aastra Telecom Inc. 2005.
Introduction Congratulations!! You have purchased a highly functional, cost-effective, easy-to-use Aastra CNX Conference Network Switch for use in your network. The Aastra CNX is easy to install and operate, and provides a comprehensive set of security features you would expect from a state-of-the-art call conferencing product. What is in the Aastra CNX shipping package? The Aastra CNX is carefully and securely packaged within the shipping container.
CNX System Administrator Guide For a list of additional parts that you need to install the Aastra CNX (which are not included in the shipping package), see Chapter 1, “Aastra CNX Installation and Setup Procedures.”.
Chapter 1 Aastra CNX Installation and Setup Procedures Introduction This section provides quick installation and setup procedures for installing and starting up the Aastra CNX Conference Network Switch. This section also provides a list of additional parts that you need to install the Aastra CNX. References For more information about the Aastra CNX, see Chapter 2, “About the Aastra CNX.
CNX System Administrator Guide Prepare for hardware installation 1 Prepare for hardware installation What you need for a single installation • One Aastra CNX unit • One AC power cable • One CompactFlash memory card • One set of rack mounting brackets with six (6) Phillips head screws • Truss head screws (not provided) • One to four RJ-48C T1/E1 cable(s) (not provided) Note: T1/E1 Ports 1, 2, 3, and 4 are available for the 30, 60, and 120 port units.
Aastra CNX Installation and Setup Procedures Prepare for hardware installation Check the shipping contents Upon opening the shipping package, inventory the contents to be sure there are no missing or damaged parts, as described in the Introduction section of this guide.
CNX System Administrator Guide Install the Aastra CNX in a rack 2 Install the Aastra CNX in a rack Warning: Before you install the Aastra CNX unit in a rack, ensure that the rack is sturdy and well secured. Caution: The operating environment must provide unobstructed front-to-back airflow to the chassis that is mounted in a rack. Procedure To install the Aastra CNX in a rack: Step Action a Mount the rackmount brackets to the Aastra CNX unit in a flush-mount position using the 6 Phillips head screws.
Aastra CNX Installation and Setup Procedures Connect to the console 3 Connect to the console Console port parameters You can access the Aastra CNX console locally or remotely. Ensure that you configure your terminal or PC (terminal emulator) console port parameters as provided in the following table. Parameter Value Baud rate 9600 Flow control None Data bits 8 Stop bit 1 Parity None For the procedures in this section, refer to the illustration on page 1-6.
CNX System Administrator Guide Connect to the console Remote connection Procedures To connect a remote PC and an Aastra CNX to an Ethernet LAN: Step Action a Attach one end of an Ethernet cable to the Ethernet port on the PC, and the other end to a LAN port. b Attach one end of an Ethernet cable to an Ethernet port on the back panel of the Aastra CNX, and the other end to a LAN port.
Aastra CNX Installation and Setup Procedures Connect the network cables 4 Connect the network cables Procedure Note: Make sure you have the appropriate network cables that you need for your facility. Connect them to the applicable interfaces on the rear of the Aastra CNX as described in the following procedure. To connect the network cables: Step Action a Connect RJ-48C T1/E1 cable(s) to the RJ-48C T1/E1 port(s) on the rear panel of the Aastra CNX as shown in the illustration below.
CNX System Administrator Guide Connect the power cable 5 Connect the power cable Ground the chassis To ground the chassis: Step Action a Locate the 3-hole, female, power receptacle on the rear of the chassis. b Plug the male, 3-prong connector on the power cable into the power receptacle as shown in the illustration below. c Insert the plug at the other end of the power cable into a grounded power source (100 to 240 VAC).
Aastra CNX Installation and Setup Procedures Startup and check the Aastra CNX 6 Startup and check the Aastra CNX Apply power to the Aastra CNX To start up the Aastra CNX, insert the CompactFlash card into slot 1 of the unit and apply power from the power source. Powering up a new Aastra CNX: • • • • Starts diagnostic test routines on the Aastra CNX. Checks for a flash memory card in CompactFlash slot 1 of the Aastra CNX chassis.
CNX System Administrator Guide Startup and check the Aastra CNX Illustration POWER STATUS 1 2 1 2 3 4 ACTIVE ALARM 10/100 ENET T1 / E1 Alarm Indicators To check alarm indicators on the Aastra CNX: 1-10 Step Action a Check that the Status LED is not ON Red. If the Status LED is ON Red, an alarm condition exists in the unit. Contact your System Administrator. Note: During bootup of the Aastra CNX, the Status LED is ON Red for 1 second. This is a normal condition at bootup.
Aastra CNX Installation and Setup Procedures Configure the network settings 7 Configure the network settings Requirements The following is required before you configure the Aastra CNX for the first time: • The Aastra CNX must physically be connected to your console using an RS-232/DB-9 cable. • The Aastra CNX must physically be connected to your network interface via the Ethernet port(s). • The Aastra CNX must be turned on. • You must be running a terminal emulator on your PC.
CNX System Administrator Guide Configure the network settings Run network and time configuration Use the following procedure to initially configure the network settings on the Aastra CNX hardware. Step Action 1 After first-time power up of the CNX, the following displays in a terminal window: Welcome to the Aastra CNX - Conference Bridge Configuration Utility - please press to continue - 2 Press .
Aastra CNX Installation and Setup Procedures Configure the network settings Step Action 6 Enter “y” if the network information is correct, and press . Enter “n” if the network information is incorrect, and press . Note: If you entered “n” at the verification prompt, repeat steps 3 through 7 to correct the network information, and then enter “y” at step 8. The following message and prompt display (after entering “y” at the verification prompt): Configuring Domain Name Service (DNS)...
CNX System Administrator Guide Configure the network settings Step Action 9 Enter the domain name for the Aastra CNX and press . For example: Domain Name: aastra.com ↵ The following prompts display: Nameserver #1: Nameserver #2: 10 Enter the IP address of the DNS servers for the Aastra CNX and press . For example: Nameserver #1: 192.167.2.11 ↵ Nameserver #2: 192.168.2.
Aastra CNX Installation and Setup Procedures Configure the network settings Step Action 11 Enter “y” if the DNS information is correct, and press . Enter “n” if the DNS information is incorrect, and press . Note: If you entered “n” at the verification prompt, repeat steps 9 and 10 to correct the DNS information, and then enter “y” at step 11. The following message and prompts display (after entering “y” at the verification prompt): Unpacking timezones, please wait one moment...
CNX System Administrator Guide Configure the network settings Step Action 13 Enter “y” if the timezone is correct, and press . Enter “n” if the timezone is incorrect, and press . Note: If you entered “n” at the verification prompt, repeat step 12 to correct the timezone, and then enter “y” at step 13.
Aastra CNX Installation and Setup Procedures Configure the network settings Step Action 15 Enter “y” if the date and time are correct, and press . Enter “n” if the date and time are incorrect, and press . Note: If you entered “n” at the verification prompt, repeat step 14 to correct the date and time, and then enter “y” at step 15. The following message displays (after entering “y” at the verification prompt): Configuring Network Time Protocol (NTP)...
CNX System Administrator Guide Configure the network settings Step Action 17 Enter up to four NTP servers in your network, and press . For example: NTP NTP NTP NTP Server Server Server Server #1: #2: #3: #4: [pool.ntp.org]: [pool.ntp.org]: [pool.ntp.org]: [pool.ntp.org]: 192.167.2.11 ↵ 192.167.2.12 ↵ 0.0.0.0 ↵ 0.0.0.0 ↵ Notes: 1. You can enter up to four NTP servers. If you have fewer than four NTP servers, enter the IP address(es) for the NTP servers that you have, and then enter 0.0.0.
Aastra CNX Installation and Setup Procedures Using the Aastra CNX GUI via the Web 8 Using the Aastra CNX GUI via the Web Requirement Important: The JRE allows you to use the Aastra CNX graphical user interface (GUI) to configure, manage, and maintain the Aastra CNX. You must have JRE installed in order to use the Aastra CNX GUI. If your PC (running Windows) is connected to the Internet, the JRE automatically installs (if not already installed) when accessing the Aastra CNX GUI.
CNX System Administrator Guide Using the Aastra CNX GUI via the Web Step Action e For security purposes, it is advisable to change the default password by clicking the "Change Password" button. f Configure the Aastra CNX and/or schedule conferences as required. Note: Available tasks are dependent on whether you are a System Administrator or Registered User. Notes: 1.
About the Aastra CNX Overview Chapter 2 About the Aastra CNX Overview The Aastra Conference Network Switch (CNX) is a high-quality, state-of-the-art, voice-conferencing switch for small and medium enterprise conferencing.
CNX System Administrator Guide Overview The Aastra CNX is easy to install and configure for the network administrator. Managing and maintaining the Aastra CNX can be accomplished using a web browser. Diagnostic features include reporting facilities, such as booking records and activity records, to aid in assisting the administrator in determining the amount of port usage, to aid in resource planning, and to track potential security breaches by unauthorized persons.
About the Aastra CNX Overview • Cost-effective conferencing for small to medium-size enterprises — Time and travel cost savings — Faster product development — Availability of decision makers — Global presence with low cost — Critical information exchange Voice processing features The Aastra CNX offers the following technical features: • Dedicated digital signal processor (DSP)-based speech processing for up to 64 VoIP channels using the G.729a codec, and 120 channels using G.711 codec, with G.
CNX System Administrator Guide Aastra CNX hardware Aastra CNX hardware Description This section provides information about the Aastra CNX chassis, the components shipped with the product, and descriptions of the front and rear panels on the unit. Chassis The Aastra CNX chassis has a width of 12 in. (30.5 cm), a depth of 9 in. (22.9 cm), and weighs approximately 6 lbs. (2.73 kg).
About the Aastra CNX Aastra CNX hardware Front panel The Aastra CNX front panel consists of the following: • • • • Status/Power LEDs Two (2) Ethernet LEDs Four (4) pairs T1/E1 LEDs Two (2) CompactFlash memory card slots (slot 1 and slot 2) Note: One (1) CompactFlash memory card is included with the Aastra CNX unit and is shipped installed in slot 1. Aastra CNX supports True IDE mode, and Type I and Type II cards. The following illustration shows the Aastra CNX front panel.
CNX System Administrator Guide Aastra CNX hardware The following table describes each of the components on the Aastra CNX front panel.
About the Aastra CNX Aastra CNX hardware Rear panel The Aastra CNX rear panel consists of the following: • AC power cord receptacle • Four RJ-48C T1/E1 ports • One 9-pin female DB-9 serial console port (for RS-232 cable) • Two RJ-45, 10/100BaseT Ethernet ports The following illustration shows the Aastra CNX rear panel. Aastra CNX Rear Panel 10/100 ENET T1 / E1 1 2 3 4 CONSOLE RESET 1 2 100-240VAC 1.
CNX System Administrator Guide Aastra CNX software Aastra CNX software Description This section provides the following software features for the Aastra CNX: • Protocols and RFCs • Conference capabilities • Users and user privileges • Reporting capabilities • Aastra CNX upgrades • Protocols and RFCs Protocols and RFCs You can connect the Aastra CNX directly to the Public Switched Telephone Network (PSTN), or to a Private Branch Exchange (PBX). It supports both user and network-side PRI.
About the Aastra CNX Aastra CNX software • Network Information Service (NIS) for integration with Unix and Linux servers • Simple Mail Transfer Protocol (SMTP) for integration with email systems When using H.323, the Aastra CNX functions as a terminal appearing as a peer to H.323-based IP phones. You can configure the Aastra CNX to work with one or more H.323 gatekeepers. When using SIP, the Aastra CNX functions as a SIP user-agent.
CNX System Administrator Guide Aastra CNX software Conference capabilities Each Aastra CNX supports 30 conference participants with up to 15 active conferences (60-port unit supports 60 participants with up to 30 active conferences; 120-port unit supports 120 participants with up to 60 active conferences). Participants can connect by TDM, VoIP, or both. The following table describes the type of Aastra CNX conferences and the features associated with these conference types.
About the Aastra CNX Aastra CNX software Port resource management You can configure Aastra CNX switches with a number of ports to be held in reserve for specific conferences. If all non-reserved ports on the Aastra CNX are in use, any attempt to join a conference on that Aastra CNX results in a busy signal. When scheduling conferences, the Aastra CNX does not permit allocation of reserved ports if it prevents existing reservations to be met.
CNX System Administrator Guide Aastra CNX software Function Description Manage • • • • • • • • Maintain/Troubleshoot • • • • • • • • • • Add and delete users and system administrators Modify passwords Create, modify, and delete permanent conferences with or without moderators Create, modify and delete scheduled conferences with or without moderators Set tones and lanaguage announcements Set time zones for conferences Set duration of conferences Set recurrence of conferences Perform software updates
About the Aastra CNX Aastra CNX software Conference participant Conference participants have access to a conference via dual-tone multifrequency (DTMF) using a passcode. One or more conference participants can be a moderator which provides additional control over the conference. The following table provides a list of available Aastra CNX functions that a conference participant can perform.
CNX System Administrator Guide Aastra CNX software Reporting capabilities The reporting feature on the Aastra CNX provides the following: • Assists a system administrator in gauging port usage (and abuses), with a view to resource planning. • Tracks potential security breaches by unauthorized users logging into conferences The Aastra CNX provides raw data called Call Detail Records (CDRs) that are stored in logs on the CompactFlash.
About the Aastra CNX Aastra CNX software Aastra CNX upgrades The Aastra CNX is field upgradable from a 30-port unit to a 60- or 120-port unit. The following table shows the potential number of active participants and conferences for each type of unit. Aastra CNX Number of active participants Number of active conferences 30-port unit 30 15 60-port unit 60 30 120-port unit 120 60 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Software requirements The following table provides the minimum software you need to configure and manage conferences on the Aastra CNX. Software Minimum requirements Web browser Any Web browser running Java 2 Platform V1.5.0 Standard Edition or later Java Runtime Environment (JRE) JRE 1.5.0 Standard Edition or later Note: The JRE allows you to use the Aastra CNX graphical user interface (GUI) to configure, manage, and maintain the Aastra CNX.
Chapter 3 Configuring the Aastra CNX Overview Description You perform an initial configuration of the Aastra CNX from the console port. Initial configuration includes setting specific essential parameters, including the unit’s network settings. Successful initial configuration allows you to complete the unit’s software configuration using a web-based GUI.
CNX System Administrator Guide Overview Modifying the initial configuration After initially configuring the Aastra CNX using the setup script, you can modify the settings using additional options that the script provides.
Configuring the Aastra CNX Overview Step Action 1 At the Aastra CNX Main Menu, select option 2, and press . Welcome to the Aastra CNX Conference Network Switch Main Menu 1. 2. 3. 4. 5. Run network and time configuration Change Telnet access Set date and time Configure Network Time Protocol (NTP) Force reboot Please select an option: 2↵ The following prompt displays: 1. Enable 2. Disable [2]: 2 Enter “1” to enable Telnet, or enter “2” to disable Telnet on the Aastra CNX, and press .
CNX System Administrator Guide Overview (3) Set date and time This option allows you to modify the date and time that you set during the “Run network and time configuration” procedure. Use the following procedure to modify the date and time on the Aastra CNX. Note: If at any time during the initial configuration process, you want to backout of the configuration, press to cancel. Step Action 1 At the Aastra CNX Main Menu, select option 3, and press .
Configuring the Aastra CNX Overview Step Action 2 Enter your local timezone and press . For example: Enter a choice, "back" to go up one level, or "cancel" to cancel: EST ↵ The following message and prompt displays: Timezone: EST Are you sure? (y/n) 3 Enter “y” if the timezone is correct, and press . Enter “n” if the timezone is incorrect, and press . Note: If you entered “n” at the verification prompt, repeat step 2 to correct the timezone, and then enter “y” at step 3.
CNX System Administrator Guide Overview Step Action 5 Enter “y” if the date and time are correct, and press . Enter “n” if the date and time are incorrect, and press . Note: If you entered “n” at the verification prompt, repeat step 4 to correct the date and time, and then enter “y” at step 5. The setting is saved and displays the main menu. 6 3-6 You have successfully modified the date and time on the Aastra CNX. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Configuring the Aastra CNX Overview (4) Configure Network Time Protocol (NTP) This option allows you to modify the Network Time Protocol (NTP) that you set during the “Run network and time configuration” procedure. Use the following procedure to modify the NTP on the Aastra CNX. Note: If at any time during the initial configuration process, you want to backout of the configuration, press to cancel. Step Action 1 At the Aastra CNX Main Menu, select option 4, and press .
CNX System Administrator Guide Overview Step Action 3 Enter up to four NTP servers in your network, and press . For example: NTP NTP NTP NTP Server Server Server Server #1: #2: #3: #4: [pool.ntp.org]: [pool.ntp.org]: [pool.ntp.org]: [pool.ntp.org]: 192.167.2.11 ↵ 192.167.2.12 ↵ 0.0.0.0 ↵ 0.0.0.0 ↵ Notes: 1.You can enter up to four NTP servers. If you have less than four NTP servers, enter the IP address(es) for the NTP servers that you have, and then enter 0.0.0.
Configuring the Aastra CNX Overview (5) Force reboot This option allows you to manually force a reboot of the Aastra CNX. Warning: Use caution when using the reboot option. If the Aastra CNX is in use and you perform a reboot, all active conferences are aborted. Note: If at any time during the initial configuration process, you want to backout of the configuration, press to cancel. Step Action 1 At the Aastra CNX Main Menu, select option 4, and press .
CNX System Administrator Guide Logging in to the Aastra CNX Logging in to the Aastra CNX Description After initial setup of the Aastra CNX network information via the console port, the Aastra CNX becomes active and ready for you to continue configuration of the software to manage users, conferences, and the unit using the GUI.
Configuring the Aastra CNX Logging in to the Aastra CNX Procedure Use the following procedure to log into the Aastra CNX. Step Action 1 Open your Web browser. Enter the URL or IP address of the Aastra CNX and press . For example: http://CNX.aastra.com or http://192.168.2.6 Result: A digital certificate displays. This certificate warrants to the user that the downloaded applet is indeed provided by Aastra Telecom, and is safe to run on their computer. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Logging in to the Aastra CNX Step Action 2 Click to accept the certificate. Note: Clicking YES accepts the certificate for the current session only. If you log out and log back into the Aastra CNX GUI, this certificate displays again. or Click to always accept the certificate from the current PC. Note: Clicking ALWAYS prevents the certificate from displaying during future login sessions on the current PC.
Configuring the Aastra CNX Logging in to the Aastra CNX Step Action 4 Enter your Aastra CNX user name and password, and then click . For a procedure to change your password, see “Configuring the Aastra CNX” on page 3-14. To change your user ID, see Chapter 4, “Managing the Aastra CNX.” Result: The Aastra CNX Administrative Web Portal main window displays. WARNING: You are allowed three attempts to input the correct username and password.
CNX System Administrator Guide Configuring the Aastra CNX Configuring the Aastra CNX Description You configure the Aastra CNX using the GUI provided by the downloaded applet running in a Web browser. At the Aastra CNX main window, the Configure CNX tab displays the configurable objects. Clicking on a configurable object displays a group of attributes and their values that you can configure. The following figure shows the Aastra CNX configuration tree structure. 3-14 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Configuring the Aastra CNX Configuring the Aastra CNX The following parameters may be configured: Parameter What you configure Global • • • • Languages for voice prompts Secondary Language for voice prompts Conference phone number Number of ports to reserve for permanent (reservationless) conferences Network • • • • • • • • • • IP addresses Netmasks Default gateway address Host name Domain name Domain Name Servers (DNSs) Server information Management Interface File Transfer Protocol (FTP) (enable o
CNX System Administrator Guide Procedures Procedures General configuration Use the following procedure to configure the Aastra CNX to communicate in your network. Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Configure CNX tab in the Aastra CNX main window. 3-16 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Configuring the Aastra CNX Procedures Step Action Global Configuration 3 Under the CNX Configuration object, click “Global”. Result: The Aastra CNX global attribute fields display. 4 Configure the attributes as required. Attribute Default Valid Values/Description Primary Language English English British English French-Canadian Spanish Description: Primary language that plays for the conference greeting on the Aastra CNX.
CNX System Administrator Guide Procedures Step Action 4 Global configuration attributes continued (cont’d) Attribute Default Valid Values/Description Permanent Ports 0 0 to 120 Note: This attribute must be set to an appropriate number of ports before using Permanent conferences. Note: Values are: 0 to 30 for 30-port unit 0 to 60 for 60-port unit 0 to 120 for 120-port unit Description: Number of ports reserved for permanent conferences.
Configuring the Aastra CNX Procedures Step Action Network Configuration 6 Under the CNX Configuration object, click “Network”. Result: The Aastra CNX network attribute fields display. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Procedures Step Action 7 Configure the attributes as required. Attribute Default Valid Values/Description IP Address 1 Description: IP address for Ethernet 1, as initially configured from the console. Netmask 1 IP Address 2 0.0.0.0 Description: IP address of a second Ethernet port. Netmask 2 0.0.0.
Configuring the Aastra CNX Procedures Step Action 7 Network configuration attributes continued (cont’d) Attribute Default Valid Values/Description NTP Server 1 Description: IP address of NTP server 1. NTP Server 2 Description: IP address of NTP server 2. NTP Server 3 Description: IP address of NTP server 3.
CNX System Administrator Guide Procedures Step Action T1/E1 Configuration 9 Under the CNX Configuration object, click “T1/E1”. Result: The Aastra CNX T1/E1 attribute fields display. 3-22 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Configuring the Aastra CNX Procedures Step Action 10 Configure the attributes as required. Attribute Default Valid Values/Description Framing Type T1 FRAMING T1 FRAMING E1 FRAMING Clocking PORT 1 CLOCK INTERNAL CLOCK PORT 1 CLOCK PORT 2 CLOCK PORT 3CLOCK PORT 4CLOCK INTERNAL CLOCK - Uses the internal Aastra CNX clock for synchronization on TDM links. PORT 1 thru PORT 4 CLOCK - Uses the external clocking on port 1 thru port 4, respectively, for synchronization on TDM links.
CNX System Administrator Guide Procedures Step Action 10 T1/E1 attributes continued. (cont’d) Attribute Default Valid Values/Description Switch Type (continued) For T1 Framing: DMS 100 Descriptions of T1 Switch Types (continued): The following options are methods that enable Robbed Bit Signaling (RBS) on the CNX: For E1 Framing: ETSI FXO Loop Start - Foreign exchange office loop start signaling. FXO Ground Start - Foreign exchange office ground start signaling.
Configuring the Aastra CNX Procedures Step Action 10 T1/E1 attributes continued. (cont’d) Attribute Default Valid Values/Description Line Buildout For T1 Framing: For T1 Framing: 0 to 110 Short-haul values: ft.(DSX-1) 0 to 110 ft.(DSX-1) 110 to 220 ft. (DSX-1) For E1 Framing: 220 to 330 ft. (DSX-1) 120 Ohms 330 to 440 ft. (DSX-1) 440 to 550 ft. (DSX-1) 550 to 660 ft. (DSX-1) Long-haul values: 0 dB (long haul) -7.5 dB (long haul) -15 dB (long haul) -22.
CNX System Administrator Guide Procedures Step Action User Authentication Configuration 12 Under the CNX Configuration object, click “User Authentication”. Result: The Aastra CNX User Authentication attribute fields display. Note: Users may be authenticated against a secure local database stored on the Aastra CNX, or against an external server. The Aastra CNX first tries the local database, then the Network Information Service (NIS), then Windows.
Configuring the Aastra CNX Procedures Step Action 13 Configure the attributes as required. Attribute Default Valid Values/Description Windows Authentication DISABLE ENABLE DISABLE Domain Username Domain Password None None Domain None Primary Domain Controller 0.0.0.0 Password Server Wins Server 0.0.0.0 0.0.0.0 Description: Specifies whether or not to authenticate a user against a Windows server. Description: Specifies the username of a Windows domain administrator.
CNX System Administrator Guide Procedures Step Action 13 User Authentication attributes continued. (cont’d) Attribute Default Valid Values/Description NIS Authentication DISABLE DISABLE SERVER BROADCAST Description: Specifies the method for which the Aastra CNX enables or disables Network Information System (NIS). DISABLE - Disables NIS SERVER - Uses a specific server for authentication with an optional NIS domain. BROADCAST - Broadcast on the network for the specified NIS domain.
Configuring the Aastra CNX Procedures Conference configuration Use the following procedure to configure the conference specifications for your Aastra CNX. Step Action 1 While logged into the Aastra CNX, click the Configure CNX tab. 2 Double-click the Conference object to expand the conference folder. Conference/General 3 Under the Conference object, click “General”. Result: The general conference attributes display. 4 Configure the attributes as required.
CNX System Administrator Guide Procedures Step Action 5 Click to save the configuration to the Aastra CNX and to the CompactFlash card. Conference/Voice 6 Under the Conference object, click “Voice”. Result: The voice conference attributes display. Note: The conference voice settings are for advanced users only. You must be familiar with these voice concepts to change the settings. If you are not familiar with the voice attributes, DO NOT change the default settings. 3-30 ATP-CNX-040-01 Rel. 1.
Configuring the Aastra CNX Procedures Step Action 7 Configure the attributes as required. Attribute Default Valid Values/Description Electrical Echo Cancellation 32 Range: 0 (disabled), 32 to 128 in increments of 4 ms Acoustic Echo Cancellation 128 Range: 0 (disabled), 128, 256, 512, or 1024 ms DC Offset Removal ENABLE ENABLE DISABLE Noise Reduction BOTH BOTH NONE ADAPTIVE CONFERENCE Level Control AUTOMATIC AUTOMATIC MANUAL Note: The Aastra CNX echo canceller is G.
CNX System Administrator Guide Procedures Voice over IP configuration Use the following procedure to configure the voice over IP specifications for your Aastra CNX. Step Action 1 While logged into the Aastra CNX, click the Configure CNX tab. Voice over IP/SIP 2 Under the Voice over IP object, click “SIP”. Result: The SIP attributes display. Note: SIP service and Registration is disabled by default. To enable Registration, you must enable SIP service first. 3-32 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Configuring the Aastra CNX Procedures Step Action 3 Configure the attributes as required. 4 Attribute Default Valid Values/Description SIP service ENABLE ENABLE DISABLE Registration DISABLE ENABLE DISABLE Register Note: Enabled only if Registration is set to ENABLE. username:password @mysipproxy.com Up to 80 integers or characters in the form name@domain.
CNX System Administrator Guide Procedures Step Action Voice over IP/H.323 5 Under the Voice over IP object, click “H.323”. Result: The H.323 attributes display. 3-34 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Configuring the Aastra CNX Procedures Step Action 6 Configure the attributes as required. Attribute Default Valid Values/Description H.323 service DISABLE ENABLE DISABLE Description: Enables or disables the H.323 protocol on the Aastra CNX. H.323 is an international standard protocol for multimedia communication over packet-switched networks, including LANs, WANs, and the Internet. H.323 Identification CNX Description: The equipment that has H.323 enabled in the network.
CNX System Administrator Guide Procedures Step Action 6 H.323 attributes continued. (cont’d) Attribute Default Valid Values/Description Gatekeeper Address 0.0.0.0 Description: The IP address of the Gatekeeper in the network. DISABLE ENABLE DISABLE Note: Enabled only if Gatekeeper Registration is set to ENABLE. User Authentication Note: Enabled only if Gatekeeper Registration is set to ENABLE.
Configuring the Aastra CNX Procedures Step Action Voice over IP/RTP 8 Under the Voice over IP object, click “RTP”. Result: The RTP attributes display. 9 Configure the attributes as required. Attribute Default Valid Values/Description No Voice Path Teardown DISABLE ENABLE DISABLE Description: Specifies whether or not the CNX uses no voice path teardown for Voice over IP. Path Teardown Timer 15 Note: Enabled only if “No Voice Path Teardown” is set to ENABLE.
Chapter 4 Managing the Aastra CNX Managing users on the Aastra CNX Description A system administrator manages registered users and other system administrators on the Aastra CNX by accessing the Manage Users tab on the GUI main page. The following illustration shows the Aastra CNX Manage Users tab in the Aastra CNX GUI with an existing user of “cnxadmin”. Aastra CNX Manage Users tab Left column displays existing users ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Managing users on the Aastra CNX Procedures This section provides procedures for creating, modifying, and deleting Aastra CNX registered users and system administrators. Note: You cannot modify or delete the “cnxadmin” System Administrator. If you logged in as “cnxadmin”, you can change your password using the button. Creating a registered user/system administrator Use the following procedure to create a registered user and/or system administrator on the Aastra CNX.
Managing the Aastra CNX Managing users on the Aastra CNX Step Action 3 Click . Result: The user settings window displays. 4 Set the attributes as required. Attribute Default Valid Values/Description User Type Regular Regular System Administrator Description: Specifies the type of user that has access to the Aastra CNX Web user interface. Regular - A Regular user has access to the Aastra CNX for managing scheduled conferences only.
CNX System Administrator Guide Managing users on the Aastra CNX Modifying a registered user/system administrator Use the following procedure to modify an existing registered user and/or system administrator on the Aastra CNX. Step Action 1 While logged into the Aastra CNX, click the Manage Users tab. Result: The following window displays. Existing users display in the left column. Left column displays any existing users 2 Click on a user you want to modify in the “Existing Users” column.
Managing the Aastra CNX Managing users on the Aastra CNX Step Action 4 Modify the attributes as required. Note: You can modify the password and confirm password fields only. Usernames cannot be modified. 5 Click to save the settings to the Aastra CNX secure database. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Managing users on the Aastra CNX Deleting a user/system administrator Use the following procedure to delete an existing user and/or system administrator on the Aastra CNX. Step Action 1 While logged into the Aastra CNX, click the Manage Users tab. Result: The following window displays. Existing users display in the left column. Left column displays any existing users 2 Click on a user you want to delete in the “Existing Users” box. 3 Click .
Managing the Aastra CNX Managing conferences on the Aastra CNX Managing conferences on the Aastra CNX Description A system administrator manages conferences on the Aastra CNX by accessing the Permanent Conferences tab and/or the Scheduled Conferences tab on the GUI main page. The following illustration shows the Aastra CNX Permanent Conferences and Scheduled Conferences tab in the Aastra CNX GUI with example conferences scheduled.
CNX System Administrator Guide Managing conferences on the Aastra CNX Permanent Conference List A Permanent Conference List displays for system administrator use only. These conferences are permanently available, and are also known as “reservationless” or “ad-hoc” conferences. You create permanent conferences with a guaranteed number of ports that are reserved for that particular conference.
Managing the Aastra CNX Managing conferences on the Aastra CNX Booking a new permanent conference Use the following procedure to schedule a new permanent conference on the Aastra CNX. Note: Dial-in services must be configured and enabled to create permanent conferences. Before creating a conference, you must configure ISDN PRI or Voice over IP. For configuring dial-in services, see Chapter 3, “Configuring the Aastra CNX.” Step Action 1 Open your Web browser and enter the URL for your Aastra CNX.
CNX System Administrator Guide Managing conferences on the Aastra CNX Step Action 4 Enter the information as required.
Managing the Aastra CNX Managing conferences on the Aastra CNX Step Action 4 Schedule new permanent conference window continued (cont’d) Attribute Default Valid Values/Description Moderated Not checked (disabled) Not checked (disabled) Checked (enabled) Description: Specifies whether or not the conference has been assigned a moderator. A moderator is one who acts as a chairperson and has the authority to control the conference.
CNX System Administrator Guide Managing conferences on the Aastra CNX Step Action 4 Schedule new permanent conference window continued (cont’d) Attribute Default Valid Values/Description PIN Participant Description: Specifies the current participant passcode for the conference. (Up to 8 numeric characters) (Applicable only when modifying an existing permanent conference.
Managing the Aastra CNX Managing conferences on the Aastra CNX Step Action 5 Click . Result: If a Moderator was not selected for the conference, a message similar to the following displays: If a moderator was selected (enabled), a message similar to the following displays: 6 Click OK to save the conference to the Aastra CNX. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Managing conferences on the Aastra CNX Modifying a permanent conference Use the following procedure to modify an existing permanent conference on the Aastra CNX. Step Action 1 While logged into the Aastra CNX, click the Permanent Conferences tab. Result: The following window displays. Existing conferences display in the Permanent Conference List. 2 Click on a permanent conference in the Permanent Conference List. 3 Click .
Managing the Aastra CNX Managing conferences on the Aastra CNX Step Action 4 Modify the conference as required and click . Result: The Modify Complete window displays. Click OK. The conference displays in the Permanent Conference List with the new changes. Deleting a permanent conference Use the following procedure to delete an existing permanent conference on the Aastra CNX. Step Action 1 While logged into the Aastra CNX, click the Permanent Conferences tab.
CNX System Administrator Guide Managing conferences on the Aastra CNX Scheduled Conference List A Scheduled Conference List consists of temporary conferences that occur for a scheduled period with a start time and end time. Once the conference is complete, the scheduled conference no longer displays in the Scheduled Conference List and the port(s) that the conference was using are made available. Note: Moderated scheduled conferences do not end when a moderator leaves the conference.
Managing the Aastra CNX Managing conferences on the Aastra CNX Step Action 3 In the Scheduled Conference List, click . Result: The Create New Scheduled Conference window displays. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Managing conferences on the Aastra CNX Step Action Conference tab 4 Click on the Conference tab and enter the information as required; then click on the Recurrence tab to set the recurrence pattern.
Managing the Aastra CNX Managing conferences on the Aastra CNX Step Action 4 (cont’d) Schedule New Conference window continued. Attribute Default Valid Values/Description Moderated Not checked (disabled) Not checked (disabled) Checked (enabled) Description: Specifies whether or not the conference has been assigned a moderator. A moderator is one who acts as a chairperson and has the authority to control the conference.
CNX System Administrator Guide Managing conferences on the Aastra CNX Step Action 4 (cont’d) Schedule New Conference window continued. Attribute Default Valid Values/Description Start Date: Specifies the month, day, and year that the scheduled conference is to begin. Time: Specifies the time of day that the scheduled conference is to begin. (Values are 12:00 A.M. through 11:30 P.M.
Managing the Aastra CNX Managing conferences on the Aastra CNX Step Action 4 (cont’d) Schedule New Conference window continued. Attribute Default Valid Values/Description Moderator Description: Specifies the current moderator passcode for the conference. (Up to 8 numeric characters) (Applicable only when modifying an existing scheduled conference that has a moderator assigned.) Owner cnxadmin (Applicable only when modifying an existing scheduled conference.
CNX System Administrator Guide Managing conferences on the Aastra CNX Step Action 5 (cont’d) Schedule New Conference window continued. Attribute Default Valid Values/Description Duration End by Description: Specifies the month, day, and year that the scheduled conference is to end and the number of recurrences of the conference. (Duration attributes are enabled only if “Conference recurs” is checked.
Managing the Aastra CNX Managing conferences on the Aastra CNX Step Action 7 Click YES if the information you entered is correct. or Click NO to close the verification window and reenter correct information in the “Schedule New Conference” window. Result: If you click YES, a confirmation window displays with the applicable passcode(s) used for the conference. If a Moderator was not selected for the conference, a Participant passcode displays in the confirmation window.
Modifying a scheduled conference Use the following procedure to modify an existing scheduled conference on the Aastra CNX. Step Action 1 While logged into the Aastra CNX, click the Scheduled Conferences tab. The following window displays. Existing conferences display in the Scheduled Conference List. 2 Click on a scheduled conference in the Scheduled Conference List.
Managing the Aastra CNX Managing conferences on the Aastra CNX Step Action 3 Click . Result: The Modify Conference window displays with the information about the conference you selected. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Step Action 4 Modify the conference and recurrence as required and click . Note: The Modify Conference window also allows you to change the Participant PIN, Moderator PIN and/or Owner of the conference if required. See the table on page 4-18 for a description of each field in the Modify Conference window. Result: A verification window displays asking you to confirm that the information you entered for the scheduled conference is correct. The following is an example of the window that displays.
Managing the Aastra CNX Managing conferences on the Aastra CNX Deleting a scheduled conference Use the following procedure to delete an existing scheduled conference on the Aastra CNX. Step Action 1 While logged into the Aastra CNX, click the Scheduled Conferences tab. Result: The following window displays. Existing conferences display in the Scheduled Conference List. 2 Click on a scheduled conference in the Scheduled Conference List. 3 Click .
Chapter 5 Maintaining the Aastra CNX Overview Description You can maintain the Aastra CNX by accessing the Maintain CNX tab in the Graphical User Interface (GUI).The following illustration shows the Maintain CNX tab in the Aastra CNX GUI. Aastra CNX status License Key Info System/Log File Tools ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Overview The following information can be found on the Maintain CNX tab: Maintain CNX tab Allows you to: Status Display current software version, language pack, number of active calls, number of active conferences, number of scheduled conferences s - Update Aastra CNX software - Load or remove language packs and customized conference greetings Note: The CNX Operational Status button is for Technical Support use only and is not described in this guide.
Maintaining the Aastra CNX Overview Maintain CNX tab Allows you to: Log Files Maintain log files, core files, and CompactFlash disk space, and perform troubleshooting functions - Download Call Detail Records (CDRs) - Cleanup unwanted files on the CompactFlash to maximize disk space capacity Note: The Download Core Files and Debug CNX buttons are for Technical Support use only and are not described in this guide. Also, the “Support Logs” tab in the Download Logs screen is for Technical Support use only.
CNX System Administrator Guide Update CNX software Update CNX software Description The Update CNX Software tool in the Maintain CNX window allows you to install software updates to the Aastra CNX. The Aastra CNX software is packaged in a single file called “cnx.dra”.You can place the cnx.dra file on your PC and use the Update CNX Software button to install the update. The cnx.dra file automatically updates the onboard CNX flash and the CompactFlash card.
Maintaining the Aastra CNX Update CNX software Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Maintain CNX tab in the Aastra CNX main window. Result: The Maintain Aastra CNX window displays. Update CNX Software Save Configuration CNX Operational Status 3 In the “Manage System” section, click configuration on the Aastra CNX.
CNX System Administrator Guide Update CNX software Step Action 5 Click . Result: The following prompt displays. 6 Enter the location of the cnx.dra file in the text box. or Click . The Select File window displays. Navigate to the location of the cnx.dra file and click OPEN to automatically place it in the text box of the Browse window. 5-6 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Update CNX software Step Action 7 Click . Result: The cnx.dra file proceeds to download to your Aastra CNX onboard flash and the CNX CompactFlash card). When the upgrade is complete, the Aastra CNX reboots, the unit is upgraded, and is ready for use. When the upgrade is complete, the following message displays: “Upgrade of the Aastra CNX is complete”. 8 Close and then open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password.
CNX System Administrator Guide Update CNX software Step Action 10 Click 11 • There is sufficient disk space for the operation of the Aastra CNX. Note: The Aastra CNX requires approximately 35 MB or more of free disk space to operate properly. • There are no PRI alarms. • The Aastra CNX is accepting the following types of calls: — PRI calls (including alarms on active PRI lines) — SIP calls — H.
Maintaining the Aastra CNX Announcement options Announcement options Description The Announcement Options tool in the Maintain CNX window allows you to load or remove language packs and customized conference greetings to/from the Aastra CNX. Language pack files are identified as “.tar.gz”. Customized greeting files are identified as “.pcm”. Using the Announcement Options button, you can remove these files from your Aastra CNX, or you can load new files to the Aastra CNX from your PC.
CNX System Administrator Guide Announcement options Procedure for loading language packs Use the following procedure to load language packs to the Aastra CNX. Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Maintain CNX tab in the Aastra CNX main window. Result: The Maintain Aastra CNX window displays. Announcement Options 5-10 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Announcement options Step Action 3 Click . Result: The following window displays. 4 Select the “Load Language Pack” option and click OK. Result: The following prompt displays. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Announcement options Step Action 5 Enter the location of the .tar.gz file in the text box. or Click . The Select File window displays. Navigate to the location of the .tar.gz file and click OPEN to automatically place it in the text box of the Browse window. 6 Click . Result: The .tar.gz file proceeds to download to your Aastra CNX CompactFlash card.
Maintaining the Aastra CNX Announcement options Procedure for removing language packs Use the following procedure to remove language packs from the Aastra CNX. Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Maintain CNX tab in the Aastra CNX main window. Result: The Maintain Aastra CNX window displays. Announcement Options ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Announcement options Step Action 3 Click . Result: The following window displays. 4 Select the “Remove Language Pack” option and click OK. Result: The following prompt displays. 5-14 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Announcement options Step Action 5 Enter the location of the .tar.gz file in the text box. or Click . The Select File window displays. Navigate to the location of the .tar.gz file and click OPEN to automatically place it in the text box of the Browse window. 6 Click . Result: The .tar.gz file proceeds to delete from your Aastra CNX CompactFlash card. When removal is complete, you need to reboot the Aastra CNX for the change to take affect.
CNX System Administrator Guide Announcement options Loading/removing customized greetings You can load or remove customized greeting files to/from the Aastra CNX to provide customized telephony access when joining conferences. Notes: Create a customized greeting using an applicable recording application. Save the recording to a file on the PC. Procedure for loading customized greetings Use the following procedure to load a customized greeting to the Aastra CNX.
Maintaining the Aastra CNX Announcement options Step Action 3 Click . Result: The following window displays. 4 Select the “Load Customized Greeting” option and click OK. Result: The following window displays. 5 Select the language of the customized greeting you want to load. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Announcement options Step Action 6 Enter the location of the .pcm file in the text box. or Click . The Select File window displays. Navigate to the location of the .pcm file and click OPEN to automatically place it in the text box of the Browse window. 7 Click . Result: The .pcm file proceeds to download to your Aastra CNX CompactFlash card. When the download is complete, the Aastra CNX GUI session closes. 5-18 ATP-CNX-040-01 Rel. 1.
Maintaining the Aastra CNX Announcement options Procedure for removing customized greetings Use the following procedure to remove a customized greeting from the Aastra CNX.. Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Maintain CNX tab in the Aastra CNX main window. Result: The Maintain Aastra CNX window displays. Announcement Options ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Announcement options Step Action 3 Click . Result: The following window displays. 4 Select the “Remove Customized Greeting” option and click OK. Result: The following window displays. 5-20 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Announcement options Step Action 5 Select the language of the customized greeting you want to remove and click . Result: The following prompt displays: 6 Click YES to remove the customized greeting. Result: The .pcm file proceeds to delete from your Aastra CNX CompactFlash card. When the download is complete, the Aastra CNX GUI session closes. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Operational status Operational status Description The Operational Status tool in the Maintain CNX window allows you to display operational information about the Aastra CNX, such as, the length of time the Aastra CNX has been up and running. This information can be useful when memory and on-board flash (OBF) version needs to be verified, and when T1/E1 alarms occur on the Aastra CNX. 5-22 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Operational status Displaying operational status Use the following procedure to display the current operational status of the Aastra CNX. Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Maintain CNX tab in the Aastra CNX main window. Result: The Maintain Aastra CNX window displays. CNX Operational Status ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Operational status Step Action 3 Click . Result: The CNX Operational Status window displays. 4 5-24 Click to close the CNX Operational Status window. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Entering/editing License Key Entering/editing License Key Description The Aastra CNX has a license key assigned that specifically identifies the unit. When a you perform an update or upgrade to the Aastra CNX, the upgrade script requires that you input this license key for validation purposes.
CNX System Administrator Guide Entering/editing License Key Procedure Use the following procedure to edit license key information on the Aastra CNX. Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Maintain CNX tab in the Aastra CNX main window. Result: The Maintain Aastra CNX window displays. License Key 5-26 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Entering/editing License Key Step Action 3 Click . Result: The License Key window displays. Note: For port upgrades and major software releases, you must enter a new license key to activate the Aastra CNX software. 4 Enter the new license key you received with the port upgrade or major software release and click . Result: The Aastra CNX software activates and is ready for use. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Rebooting the Aastra CNX Rebooting the Aastra CNX Description This section describes how you can reboot the Aastra CNX unit for maintenance purposes if required. Caution: Rebooting the Aastra CNX causes interruption in the service that the unit is providing. Aastra Telecom recommends that you only reboot the Aastra CNX when required. Procedure Use the following procedure to reboot your Aastra CNX unit.
Maintaining the Aastra CNX Rebooting the Aastra CNX Step Action 3 Click . Result: The following prompt displays. 4 Click YES to reboot the Aastra CNX. OR Click NO to cancel the reboot operation. 5 Close your browser and wait a few minutes before restarting your browser to access the Aastra CNX GUI. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Saving/Restoring Configuration Saving/Restoring Configuration Description The Aastra CNX GUI provides both a Save Configuration and Restore Configuration tool.
Maintaining the Aastra CNX Saving/Restoring Configuration Procedure Saving a configuration Use the following procedure to save the Aastra CNX configuration, user, and conference information to a compressed file. Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Maintain CNX tab in the Aastra CNX main window. Result: The Maintain Aastra CNX window displays Save Configuration ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Saving/Restoring Configuration Step Action 3 Click . Result: The Save CNX Configuration window displays. Note: The default file name is cnx.conf. You can rename this file if required. 5-32 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Saving/Restoring Configuration Step Action 4 Navigate to the location on your local PC where you want to save the CNX configuration and click SAVE. Result: The following information window displays. When the download is complete, the following prompt displays. 5 Click . ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Saving/Restoring Configuration Restoring a configuration Use the following procedure to restore the Aastra CNX configuration, user, and conference information. Warning: Restoring a previous Aastra CNX configuration file will overwrite your current configuration, user, and conference information. Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Maintain CNX tab in the Aastra CNX main window.
Maintaining the Aastra CNX Saving/Restoring Configuration Step Action 3 Click . Result: The Restore CNX Configuration Data window displays. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Saving/Restoring Configuration Step Action 4 Navigate to the location on your local PC where a previous version of the Aastra CNX configuration file is stored and click OPEN. Result: The following information window displays. When the download is complete, the following prompt displays. 5 Click YES to reboot your Aastra CNX and restore the configuration; OR Click NO to cancel the restore operation. 5-36 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Setting date and time Setting date and time Description During initial configuration of the Aastra CNX (see Chapter 3, “Configuring the Aastra CNX”) the date and time is set in the setup script. Using the Set CNX Date and Time tool, this date and time configuration displays as the default in the Aastra CNX GUI. You can change the date and time as required by clicking the Set CNX Date and Time button.
CNX System Administrator Guide Setting date and time Step Action 3 Click . Result: The following window displays. 4 Set the date by selecting the appropriate month, day, and year from the lists in this window. 5 Set the time by selecting the appropriate timezone and clock time from the lists in this window. 6 Click . Result: The following is an example of the prompt that displays: 5-38 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Setting date and time Step Action 7 Click OK to accept the date and time changes. Result: The following message displays: 8 Click OK to return to the Maintain CNX window. ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Downloading logs Downloading logs Description This section describes the call detail record (CDR) logs generated by the Aastra CNX. It also provides a procedure for downloading CDR logs to your local PC. Note: The Download Logs window displays a “Support Logs” tab and a “CDR Logs” tab. The Support Logs maintenance is for Technical Support use only. Therefore, this section of the guide describes CDR logs, and provides a procedure for maintaining CDR logs only.
Maintaining the Aastra CNX Downloading logs What are CDR logs? Call detail record (CDR) logs are files that the Aastra CNX automatically generates during call activity (ISDN, H.323, and SIP), and during conference activity of an active 24 hour period and when the Aastra CNX starts up. The Aastra CNX maintains an open record until the call or conference activity is over.
CNX System Administrator Guide Downloading logs Example 2 The following example indicates an active conference scheduling CDR log. The log was generated by the Aastra CNX on March 20, 2004 at 1:20 P.M. and 34 seconds. confcdrlog.2004-03-20.13.20.34.csv.gz Note: The “csv” appendix indicates a comma separated value file. If the CDR log file name has a “.gz” indication, the log file is considered to be a compressed file. 5-42 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Downloading logs Downloading/deleting CDR logs You can download cdrlog and/or confcdrlog file(s) to your local PC for viewing using the Download CDR Logs tool on the Maintain CNX tab in the Aastra CNX GUI. You can also delete the log files as required. The following procedure provides information about how to download or delete CDR logs from the Aastra CNX. Procedures Download CDR logs Use the following procedure to download CDR log files to your local PC.
CNX System Administrator Guide Downloading logs Step Action 3 Click . Result: The Download Logs window displays. 4 Click the “CDR Logs” tab. 5 Select the “from” and “to” dates of the log(s) you want to download. 6 Select the log type you want to download and then click FILTER. . Note: Valid log types are cdrlog, confcdrlog, or cdrlog/confcdrlog (both). 7 Select a file(s) from the log list that you want to download to your local PC.
Maintaining the Aastra CNX Downloading logs Step Action 8 Click . Result: The Save As window displays. 9 Navigate to the location on your local PC where you want to save the CDR log file(s) and click SAVE. Result: The CDR log file(s) save to your local PC in the specified location. When the download is complete, the following message displays: ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
CNX System Administrator Guide Downloading logs Delete CDR logs Use the following procedure to delete a CDR log file(s) from the Aastra CNX CompactFlash card. Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Maintain CNX tab in the Aastra CNX main window. Result: The Maintain Aastra CNX window displays. Download Logs 5-46 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Downloading logs Step Action 3 Click . Result: The Download Logs window displays. 4 Click the “CDR Logs” tab. 5 Select the “from” and “to” dates of the log(s) you want to delete. 6 Select the log type you want to delete and then click FILTER. . Note: Valid log types are cdrlog, confcdrlog, or cdrlog/confcdrlog (both). Default is cdrlog/confcdrlog (both). 7 Select a file(s) from the log list that you want to delete from the Aastra CNX CompactFlash card.
CNX System Administrator Guide Downloading logs Step Action 8 Click . Result: The following is an example of the message that displays. Note: If any of the logs you are trying to delete are in use by the Aastra CNX, the following message displays: “Files are currently in use and will not be deleted”. 9 Click YES to delete the selected CDR log(s). or Click NO to cancel the delete action. Note: The Download Core Files and Debug CNX buttons are not described in this guide.
Maintaining the Aastra CNX Cleaning up the Aastra CNX Cleaning up the Aastra CNX Description The Aastra CNX generates logs and events that are stored on the Compactflash. Significant amounts of extraneous files can fill up required space preventing any more files from being stored. A full Compactflash can also prevent you from upgrading the Aastra CNX. You can safely delete unwanted files using the Cleanup CNX tool in the Maintain CNX window.
CNX System Administrator Guide Cleaning up the Aastra CNX Procedure Use the following procedure to clean up the files on the Aastra CNX. Step Action 1 Open your Web browser and enter the URL for your Aastra CNX. Log in with a valid user ID and password. 2 Click the Maintain CNX tab in the Aastra CNX main window. Result: The Maintain Aastra CNX window displays Cleanup CNX 5-50 ATP-CNX-040-01 Rel. 1.3, Doc. Rev. 01.
Maintaining the Aastra CNX Cleaning up the Aastra CNX Step Action 3 Click . Result: The following window displays. Note: The files in this window are automatically selected and can be safely removed without affecting the operational integrity of the Aastra CNX. If there are no unnecessary files to delete, a message displays to indicate this. 4 Click YES to safely remove the unwanted files from the Compactflash. 5 Click OK to return to the Maintain CNX window. ATP-CNX-040-01 Rel. 1.3, Doc. Rev.
Appendix A Conference key options Participant and Moderator key options Description This section provides a quick reference list of the participant and moderator key options you can use after successfully joining a conference on the Aastra CNX. Participant key options The following table lists the participant key options.
CNX System Administrator Guide Participant and Moderator key options Function Press key Conference Extension Request *3 (Participant is allowed this option only in unmoderated conferences) Extend conference by 30-min 1 Cancel current request for 30-min extension 3 Cancel current request for 30-min extension # Help (repeats Conference Extension options) * Help (repeats Aastra CNX menu options) ** *Roll Call List holds up to 10 names on each page with each name assigned an ID number.
Conference key options Participant and Moderator key options Function Press key Exit list # Help (Repeats Roll Call options.) * Conference Extension Request *3 (Participant is allowed this option only in unmoderated conferences.) Extend conference by 30-min 1 Cancel current request for 30-min extension 3 Cancel current request for 30-min extension # Help (Repeats Conference Extension options.) * Lecture Mode *4 (Allows only moderators to speak.
Appendix B Additional information about CDR logs Description This appendix describes the call detail record (CDR) logs generated by the Aastra CNX. For a procedure on downloading CDR logs to your local PC, see Chapter 5, “Maintaining the Aastra CNX.” What do the CDR logs contain? The cdrlog files contain specific information about call activity and conference activity that occur on the Aastra CNX in a 24 hour period or when the Aastra CNX starts up.
CNX System Administrator Guide Example The following example illustrates the contents of log file cdrlog.2000-04-03.00.39.35.csv. This cdrlog file has ended activity since it contains a footer. 954722375,HEADER,1,RESTART 954722375,SYS_RESTART 954722385,CONF_ACT,256 954726246,CONF_INACT,257,15912104 954727484,CONF_INACT,256,84 954803032,CONF_INACT,258,15913383 954806687,CONF_INACT,256,15913444 954808775,FOOTER CDR logs can contain various types of records.
Additional information about CDR logs Record type CONF_ACT Found in Found in cdrlog files confcdrlog files D - (Conference Active Record) Aastra CNX generates the record in a log.... when a conference instance is scheduled. A CONF_ACT record includes: • Conference ID (integer) For permanent conferences, this record is generated when the conference is booked, since it becomes active immediately. For scheduled conferences, this record is generated each time the conference is about to begin.
CNX System Administrator Guide Record type CALL_END (Call End Record) Found in Found in cdrlog files confcdrlog files D - Aastra CNX generates the record in a log.... when a user disconnects a call or is disconnected from the Aastra CNX using call types of TDM, SIP, or H.323.
Additional information about CDR logs Record type CONF_ADD Found in Found in cdrlog files confcdrlog files - (Conference Added Record) D Aastra CNX generates the record in a log.... when the user has added a conference to the Aastra CNX via the graphical user interface (GUI). A CONF_ADD record includes: • Exit status* • Conference detail (OK, DATA_INVALID, NOT_ENOUGH_PORTS, PORTS_IN_USE) See list below.** Note: *An exit status of OK means the conference was added successfully.
CNX System Administrator Guide Record type CONF_MOD Found in Found in cdrlog files confcdrlog files - D (Conference Modified Record) Aastra CNX generates the record in a log.... when the user has modified an existing conference on the Aastra CNX via the graphical user interface (GUI). A CONF_MOD record includes: • Exit status* • Old conference detail. New conference detail. • (OK, DATA_INVALID, NOT_ENOUGH_PORTS, PORTS_IN_USE) See conference detail list on page B-5.
Additional information about CDR logs The following are examples of the cdrlog and the confcdrlog files. Example 1 The following example illustrates the contents of log file confcdrlog.2000-04-03.00.39.35.csv. This log file has ended activity indicated by the FOOTER entry at the end of the file.
CNX System Administrator Guide Example 2 The following example illustrates the contents of log file cdrlog.2004-09-03.13.16.57.csv. This log file is still active. 1094217417,HEADER,1,RESTART 1094217417,SYS_RESTART 1094217494,CONF_ACT,256 1094217508,CALL_START,1,256,SIP,SIP/10.50.20.56-1015c980 1094217593,CALL_START,2,0,SIP,SIP/10.50.10.51-10182e58 1094217593,CALL_END,2,0,SIP,SIP/10.50.10.51-10182e58,LOGIN_FAILED,0 1094217713,CALL_START,3,256,SIP,SIP/10.50.10.
Additional information about CDR logs Where are the CDR logs stored? When CDR logs are generated, the Aastra CNX automatically stores the logs to the CompactFlash card for easy access and download when required. You can download these logs to your local PC using the log file tools on the Maintain CNX tab in the Aastra CNX GUI. You can download a single CDR or multiple CDRs from the Aastra CNX CompactFlash card to your local PC. You can also delete single or multiple CDR logs as required.
Index Index A software updates and upgrades for 2-15 system administrator privileges 2-11 ad-hoc conference 4-8 announcement options 5-9 B baud rate 2-10 conference participant 2-13 conferences permanent 2-10, 4-8 port resource management of 2-11 scheduled 2-10 1-11 C CDR logs deleting 5-46 description 5-41 downloading 5-40, 5-43 chassis description conference capabilities 2-4 cleanup of CNX 5-50 file types 5-49 CNX benefits of 2-2 cleaning up 5-49 cnx.
G Index generating reports R 2-14 reboot rebooting from GUI 5-28 H hardware, Aastra CNX front panel 2-5 rear panel 2-7 rebooting in initial setup 3-9 2-4 rebooting, procedure for 5-28 reporting capabilities 2-14 requirements login 3-10 software 2-16 L reservationless conference language packs loading 5-10 removing 5-13 LED descriptions 2-5, 2-6 5-26 M maintaining loading/removing customized greetings 5-16 loading/removing language packs 5-9 updating software 5-4 maintaining, overview 5-1 O oper
Aastra CNX Conference Network Switch System Administrator Guide Published in the USA ATP-CNX-040-01 Aastra CNX Release 1.3, Document Revision 01.
