Administrator Guides EN Owner's manual

Telephony Devices
41-001391-00 Rev 03 – 04.2012 6-16
Filtering User Line Information
Filter on may be set to one of three options:
Display Name
Not applicable to “pooled outgoing lines” and will therefore not filter that section.
Username
Not applicable to “pooled outgoing lines” and will therefore not filter that section.
Phone number
Affects both user assigned lines (incoming and outgoing) and pooled outgoing lines.
Other filter fields:
Starting With
Filters the list(s) based on the characters entered in this field and the option specified in “filter on” above.
Limit
Limits the number of lines shown in both fields to the specified number.
Telephony Device
Allows you to show only the lines of the checked device(s). All configured devices are shown with check boxes. Check
the devices you want to view and uncheck [All]. If no devices are selected, the page will refresh with [All] selected.
Press any of the three refresh buttons on the page to filter the lines based on the filter information above.
Errors and Diagnostics
When saving the configuration of a device, the “Device Settings” section is saved first, with validation done on the IP
address field. If this fails then nothing is saved. After the device details are saved to the database, the device lines are saved
one at a time in the order in which they are listed. If a validation error occurs when saving a line range, then saving stops at
that point and an error is displayed. Note that all prior range elements in the list have been successfully saved to the data-
base, but the errors need to be corrected and re-submitted for it to be saved correctly.
When updating (programming) devices, errors are usually due to the device IP address not being configured correctly on
the telephony device itself, or there being some network routing/firewall problem. Also make sure that the correct Device
Type has been specified. If more advanced diagnostic information is required, view the BluStar system logs for error mes-
sages generated by the ASDF or TELE BluStar modules. A failed update does not imply that the configuration has not been
saved, since this usually only happens after the save of the configuration to the database.